SUN SHUTTLE SERVICE UPDATE

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1 SUN SHUTTLE SERVICE UPDATE RTA Board March 25, 2010

2 Objectives General service overview Review recommended performance measures Recommendations for route/service changes Timeline for May service changes

3 General service overview Implemented in May 2009 Pima County Rural Transit routes added in Nov. Provides neighborhood trips and connections to Sun Tran 11 routes provide service to Catalina, Green Valley, Marana, Oro Valley, Sahuarita, Pima County and the Tohono O odham Nation

4 General service overview Overall route performance 12,000 Sun Shuttle System Monthly Ridership 10,000 8,000 6,000 4,000 2,000 0 MAY JUNE JULY AUG. SEPT. OCT. NOV. DEC. JAN. FEB.

5 General service overview Overall route performance 3 Sun Shuttle Passengers per Hour MAY JUNE JULY AUG. SEPT. OCT. NOV. DEC. JAN. FEB.

6 Year One Performance Standards Background Ostrander study recommends 4 passengers per hour (pph) RTD Denver maintains routes 3 pph and higher, the median is 4.2 pph ADOT 5311 program services median last fiscal year was 3.7 pph

7 Year One Performance Standards RTA Recommendation Alter or eliminate those routes that are performing below 1 pph for the last 3 months One passenger per hour, why so low? New routes and service areas Frequent route and schedule changes Impact of seasonal populations

8 Future Performance Standards Will not remain at 1 passenger per service hour Performance expectations will increase over time to an acceptable level RTA Transit Working Group will make recommendations Routes will continue to be monitored closely

9 RECOMMENDED ROUTE & SERVICE CHANGES

10 Route 412

11 Route 412 1,800 1,600 1,400 1,200 1, Route 412 Monthly Ridership MAY JUNE JULY AUG. SEPT. OCT. NOV. DEC. JAN. FEB Route 412 Year 1 Ridership Target Passengers per Hour MAY JUNE JULY AUG. SEPT. OCT. NOV. DEC. JAN. FEB.

12 Route 412 Percent of Total Boardings by Stop Stops Percent 4-Linda Vista 40.3% 8-Regency Plaza 28.8% 7-Ina & Thornydale 9.6% 5-Cortaro Farms 6.2% 2-Dove Retail Center 4.8% 1-Ritz Resort 3.5% 6-Massingale 3.1% 3-Tangerine & Thorn 3.0% 9-Costco 0.6% 91% of boardings

13 412 Proposed changes Current Route Portion to Remove Proposed Route Proposed Addition 6.6 miles 12 minutes 6.2 miles 12 minutes

14 Benefits of Route Addition Bus Connections Current 16, 102x, 103x, 202x Future 6, 10,15,16,19, 34, 61, 102x 103x, 105x, 312x Healthcare Facilities Tucson Heart Hospital Retail Sites Tucson Mall Sam s Club Albertson s Basha s Costco Home Depot Sunflower Market Employment Centers Tucson Mall United Healthcare of Arizona Educational Facilities ITT Technical Institute Sonoran Science Academy Pima County JTED

15 Route 420

16 Route 420 1,800 1,600 1,400 1,200 1, Route 420 Monthly Ridership MAY JUNE JULY AUG. SEPT. OCT. NOV. DEC. JAN. FEB Route 420 Year 1 Ridership Target Passengers per Hour MAY JUNE JULY AUG. SEPT. OCT. NOV. DEC. JAN. FEB.

17 Current Service Service Characteristics Bus travels on a fixed route Bus stops only at established bus stops Operates on published schedule No reservations required For ADA-qualified individuals only, pick- up and drop-off available within ¾ mile of route with 24-hour advance reservation Emily s Trip to Fry s 4 minute walk to stop at La Villita and Paseo Celestial Catch bus at 8:47 am, arrives at 8:52 am Drops off in front of Fry s Next bus at 10:27 am, 1 hour 30 minute trip to La Villita and Paseo Celestial 1 hour 35 minute round-trip in the bus (excludes walking)

18 420 Proposed changes Combination Dial-a-Ride with timepoints Share resources with current 425 service Promote connections to intercity service (Route 421) Hourly timed-stops at Walmart. Green Valley Village and Sahuarita Town Hall

19 Route 402

20 Route 402 1,800 1,600 1,400 1,200 1, Route 402 Monthly Ridership MAY JUNE JULY AUG. SEPT. OCT. NOV. DEC. JAN. FEB Passengers per Hour Route 402 Year 1 Ridership Target MAY JUNE JULY AUG. SEPT. OCT. NOV. DEC. JAN. FEB.

21 Timeline for May Service Changes March Service area public meetings - COMPLETED Finalize service changes Develop draft schedules April Finalize schedules Outreach to public about upcoming changes May = Implementation

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