CLEAR COLLISION LEAD EVALUATE ACT RE-OPEN KEEPING TRAFFIC MOVING. CFOATechRescue ConfJuly2013v0.1

Transcription

1 CLEAR C L E A R COLLISION LEAD EVALUATE ACT RE-OPEN KEEPING TRAFFIC MOVING CFOATechRescue ConfJuly2013v0.1

2 Background 19 May 2011: First Incident Management Summit - Chaired by Minister for Roads - Review into motorway closures & incident management published - 10 recommendations agreed and supported by the Minister Review and subsequent programme of activity includes participation from: - Home Office; ACPO - DfT; Highways Agency - CFOA - AACE

3 The CLEAR Initiative C L E A R Collision Lead Evaluate Act Collisions & other incidents can close carriageway lanes which adversely affects the economy Effective leadership needs to be established to coordinate the incident response Understanding the scale of the incident ensures a proportionate response All incident responders act in partnership, recognising and respecting differing organisational priorities Re-open Carriageway lanes are reopened ASAP to reduce the impact of incident closures on road users and the economy

4 CLEAR Principles In Practice Leadership - The requirement to control and contain the situation before it gets away from those trying to resolve it Evaluate - Early assessment of what is required and how long it is this going to take Act - Responders working together to a common goal - Releasing the carriageway for restoration as soon as possible and balancing the investigation requirements accordingly - Operations to run in parallel not sequentially - The need to consider the speedy resolution of the incident (inner Cordon) but to put equal focus on the outer cordon (the low cost customer) and the management and containment of the associated disruption. - Information that really assists the customer Before they set out, if they are approaching the scene to take evasive action, or if they are caught up in the congestion.

5 Duration Overview 0-5 Hours 5-8 Hours 8-12 Hours 12+ Hours 86,480 Incidents 302 Incidents 136 Incidents 68 Incidents 30 Fatal 600 serious 8400 Slight (above indicative only based on residual casualties derived from 2010 STATS 19 Data) 54% involved a HGV 47 Fatal (11 involved a HGV) 59 Serious 67 Slight 60% involved a HGV 23 Fatal (6 involved a HGV) 30 Serious 28 Slight 67% involved a HGV 10 Fatal (7 involved a HGV) 5 Serious 14 Slight Most Common Incident Types: Most Common Incident Types: Most Common Incident Types: Most Common Incident Types: Breakdown Live Lane Debris Collision Damage Only RTC - injury Collisions involving a HGV Vehicle Fire Involving HGV Collisions involving a car Overturned HGV Barrier Repairs Vehicle Fire Involving HGV Overturned HGV Vehicle Fire Involving HGV Spillage Involving HGV

6 Original CLEAR Analysis- The Issues HA High number of short duration incidents combine to have a significant cumulative carriageway impact Culmative Duration of Carriageway Impact Incidents (Motorways Only) Between 1st September 2010 and 31st August 2011 (Original CLEAR Analysis) Less frequent, long duration incidents have a lower cumulative carriageway impact but significant reputational impact Culmative Impact Duration (Hours) Hours 5-8 Hours 8-12 Hours 12 Hours + Carriageway Impact Duration Requires strong operational and tactical leadership as there is no/ little escalation Requires strong senior leadership to resolve multi responder incidents

7 12 hour+ Incidents Summary 68 carriageway impact incidents lasting 12 hours + 67% involved a HGV 7 out of the 10 incidents that resulted in at least one fatality involved a HGV Significant asset repair normally required Most common incident types:- Overturned HGV Fires (involving HGV) HGV Spillages

8 8-12 hour Incidents Summary 136 carriageway impact incidents lasting 8-12 hours 60% involved a HGV 6 out of the 23 incidents that resulted in at least one fatality involved a HGV Significant asset repair normally required Most common incident types:- Overturned HGV Barrier Repairs Fires (involving HGV)

9 5-8 hour Incidents Summary 302 carriageway impact incidents lasting 5-8 hours 54% involved a HGV 11 out of the 47 incidents that resulted in at least one fatality involved a HGV Asset repair normally required Most common incident types:- HGV Collisions Fires (involving HGV) Collisions involving a car

10 0-5 hour Incidents Summary 86,480 incidents lasting 0-5 hours impacted the carriageway More detailed analysis is required to understand this category of incidents but 2010 STATS 19 data used to show indicative casualty numbers 30 Fatal incidents 600 Serious incidents 8400 Slight Incidents Incidents resulted in most delay are:- Breakdown live lane Debris Collisions Damage only Collisions - injury

11 Perception vs Reality Just 0.5% of the total number of incidents that impact the carriageway last over 5 hours Incidents lasting over 5 hours account for 10% of the duration that carriageways are impacted 0-5 hour incidents require more detailed analysis HGVs are a key theme for the longer duration incidents Where the incidents are multi-faceted, casualty extraction, recovery and asset restoration they will take time to clear (see next slide showing the combination of activities In these more complex incidents, leadership and coordination is key to ensure a satisfactory outcome (see following timeline slide) The CLEAR principles should be adopted to ensure the right approach is taken

12 Cost to the Economy Flow (% of capacity) Lanes closed (of 4) Duration of Incident Closure 15 minutes 30 minutes 1 hour 2 hours 3 hours 4 hours ,820 11,280 25,380 45, (Busy) 2 2,115 8,460 33, , , , ,816 23,265 93, , ,540 1,488, ,280 45, , ,920 1,624,320 2,887, (Moderate) ,410 5,640 22,560 50,760 90, ,851 7,403 29, , , , ,230 16,920 67, , ,120 1,082, (Quiet) ,115 8,460 33,840 76, , ,880 7,520 30, , , ,280

13 Incident Management Parallel Co-ordination of Activities is Key

14 What Have We Achieved So Far Incident Prevention Incident Prevention: Prevention is better than cure Much of the data points to HGV involvement in longer duration incidents Need to continue HGV Incident Prevention initiatives Short duration incidents 15,000 vehicles run out of fuel each year on motorways

15 What Have We Achieved So Far Traffic Officer Service Interventions Load cells national roll out to improve carriageway clearance Phased implementation early 2013 Continuous improvement changes ongoing such as: Improved Traffic Management Bull horns and flashing lights fitted to new vehicles as standard achieved DfT sign off Incident Screen deployment by Traffic Officers Deployment from summer 2013

16 What Have We Achieved So Far Traffic Officer Service Interventions Laser Scanning and Collision Investigation: 27 Police Forces successfully using laser scanners as part of their incident investigations Initial cost of roll out was 4m ongoing annual cost of 264k Trials suggest scanners reduce clearance times by 39 minutes on average

17 A change in attitude: There is a greater willingness for closer working between the HA and other incident responders. Production of Roles & Responsibilities Booklet and film which was jointly produced and recognises the importance of each others roles. What Have ACPO Achieved So Far Changes to the HA / Association of Chief Police Officer (ACPO) liaison meeting to encompass the fire and ambulance service as an incident management forum

18 RDIM Consultation period closed RDIM Update by ACPO CLEAR principles to be embedded within the documentation and will be incorporated into authorised professional practice documentation which will be web based allowing for the use of hyperlinks. This will allow for easier updating and will also be available to members of the general public What will be different Greater recognition of the impact on families CLEAR product recognising the importance of opening roads Social changes the use of social media Working with partner agencies Recognition of new vehicle technologies

19 Fire and Rescue Service Achievements The Chief Fire Officers Association (CFOA) has signed up to the principles of CLEAR. National operation guidance being revised with a view to incorporating CLEAR principles Launch of Joint Emergency Services Interoperability Programme (JESIP) to improve the co-ordination between responders

20 Making A Difference The small reduction in time for incidents of over 12 hours indicates that CLEAR principles and interventions, particularly laser scanners, is starting to make a difference to the longest duration events, though this can only be an indication as a small number of extreme events could change the picture. Many of the initiatives, such as revised guidance and training, are at an early stage and will take time to embed. As they embed we would expect average duration figures for multi agency incidents to reduce over the next 2 years. The increase in 0-5 hr incident times tells us that CLEAR has yet to have an impact here. This is not surprising as these incidents are less complex with fewer agencies involved. The use of spill kits, load cells, and other Traffic Officer initiatives will have a positive impact.

21 CLEAR Latest Position and Next Steps DfT Business Plan objective to implement measures, including the use of the innovative laser scanning equipment, to reduce congestion and costs associated with motorway closures following incidents. signed off by Roads Minister Stephen Hammond. DfT issued a news release on Boxing Day about the ongoing benefits of the CLEAR initiative. There were a number of bids for interviews about incident screens which are among the CLEAR measures. The final Investigation and Closure Procedures for Motorway Incidents Report published on 25 February13.

22 On 25 February Roads Minister Stephen Hammond says This report shows we are witnessing even greater than expected time savings as a result of the roll out of the laser scanning programme. With the clear-up initiative helping to re-open our motorways and major roads as quickly as possible- saving the economy millions of pounds a year. However, we are not complacent. There is still more we can and will be doing to tackle instances of unacceptably long motorway closures.

23 Key Deliverables for CLEAR for 2013/2014 Ensuring working level penetration of the CLEAR principles across all motorway incident responders, embedding the guidance and new training film. Launch and embedment of the new ACPO Road Death Investigation Manual (RDIM) which introduces more balance between investigation and the opening of the road.

24 Key Deliverables for CLEAR for 2013/2014 Continued use and improved dissemination of de-briefing and lessons learning across all responder organisations Continued sharing and adoption of good practice; the Met Police are seen as an exemplar in resolving fatal and life-changing road traffic incidents and have a process to review and escalate all incidents where durations exceed a set threshold Developing a similar escalation process for the SRN where, on a monthly basis, all incidents over the 5 hour + threshold are evaluated to help understand issues and improvements for the future and, where appropriate, then escalated to the Minister and responder organisations for discussion and action at a higher level

25 Motorway Responder DVD Supplements Roles and Responsibilities Booklet Brings concepts to life For use in training and inductions

26 Key Deliverables for CLEAR for 2013/2014 Maintaining focus on the 0-1 hour duration incidents and ensuring the network operator (TOS) is best equipped to tackle them i.e. alternate flashing headlights, bull horns, spill kits, load cells and training to improve carriageway clearance.

27 Key Deliverables for CLEAR for 2013/2014 Ensuring the network operator is also equipped to deal with the longer duration incidents by improving capability in the areas listed below to better assist the police and other emergency services: Traffic Management Provision of Chapter 8 Traffic Management Releasing trapped traffic Emergency use of hard shoulder to get traffic past the scene. Effective use of Emergency Diversion Routes Better information to our customers Deployment of Incident screens by TOS

28 Key Deliverables for CLEAR for 2013/2014 Ensuring the fastest asset restoration response for: Barrier repairs Diesel absorption Carriageway resurfacing etc

29 Key Deliverables for CLEAR for 2013/2014 Using additional funds for training, more laser scanners and other interventions which are identified through analysis of the data and lessons learning Developing a plan linked to Route Based Strategies to improve the network operators services over key APTR routes. Developing an incident prevention programme with VOSA to tackle noncompliant HGVs and, working with DfT and ACPO, reducing at source the disruption caused by, debris, tyre blowouts, running out of fuel, diesel spills.

30 The CLEAR Programme to Ensure Embedment Will Include 1. A CLEAR DVD and booklet, by, and for all organisations 2. Road- Shows. 3. Workshops, training events and exercises. 4. A performance framework to monitor incident durations. 5. Identification and sharing of best practice. 6. Motorway Responder Liaison Meetings to drive continuous improvement.

31 Continuous Improvement in Action Bringing all the data and information together under an improved performance framework to ensure the network operator can drive continuous improvements and reductions in the identified mean durations through a regular incident management forum to include all key incident responders Number CII's per TOS Resource Number of Carriageway Impact Incidents (CII's) - Motorways Only Per Traffic Officer Service Resource and Mean Duration By Region August Debrief carried out 3. Comprehensive action planning 1 0 East East Midlands North East North West South East South West West Midlands 1. Identification of issue/ incident 6. Performance data published and reviewed 600 Region Joint Incident Responder Liaison Meetings 5. Interventions implemented 4. Strategic steer, regional delivery Governance Minutes Minutes Minutes Minutes Minutes Minutes 1-2 Hours 2 Hours + Mean Impact Duration (Minutes) CII's per TOS Resource Mean 5 0 Number Incidents East East Midlands North East North West South East South West West Midlands Impact Duration