Transit Working Group

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1 177 N. Church Avenue, Suite 405, Tucson AZ Phone: (520) Fax: (520) RTAmobility.com Transit Working Group 8:30 a.m., Tuesday, May 10, 2011 Pima Association of Governments 177 N. Church Ave., Transamerica Building 5th Floor Large Conference Room, Suite 501 AGENDA 1. Call to Order and Introductions 2. Approval of Minutes of April 5, Call to the Audience 4. Public Hearing - RTA Transit Services Fare Increase 5. Report on Fare Increase 30-Day Comment Period 6. RTA Transit Services Fare Increase Recommendations 7. Sun Shuttle Route 411 Updates and Evaluation -Survey analysis -Draft recommendations for service Improvement 8. Prioritization of Future RTA Transit Projects 9. Status Report on RTA Projects - Modern Streetcar status - Update on Smart Card implementation - BSMF and park-and-ride updates - Sun Tran services - Mary McLain - Sun Shuttle services Jeremy Papuga 10. Future Agenda Items and Announcements -Report on PAG Human Services Coordinated Transportation Plan -Update on City of Tucson Downtown Loop 11. Adjournment ACTION MAY BE TAKEN ON ANY ITEM* Persons with a disability or language barrier may request this document in alternative formats or transactions or other reasonable accommodations by contacting Jeremy Papuga (520) Requests should be made as early as possible to allow time to arrange the accommodation.

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7 177 N. Church Avenue, Suite 405, Tucson AZ Phone: (520) Fax: (520) RTAmobility.com RTA Transit Working Group Wednesday, May 10, 2011 Agenda Packet Memo Report on Fare Increase 30-Day Comment Period Background: On April 12, the City of Tucson Mayor & Council voted to increase transit fares for fixed and express transit routes, as well as economy and paratransit fares. The new fares are scheduled to be implemented on July 1, The RTA operates Sun Shuttle and funds Sun Express services that are affected by the City fare increases. The RTA also has recently assumed the operation of the Pima Transit service, which provides special needs transit services to residents of unincorporated Pima County and residents of the Cities and Towns other than Tucson. On April 7, the RTA initiated a 30-day public comment period for the proposed transit fares. Comments received to date are attached for discussion. Any additional comments received between May 3 and May 7 will be provided at the May 10 Transit Working Group meeting. Discussion Points: There were a number of ways for the public to provide comments on the proposed fare increase. Three public meetings were conducted, an online survey was available and comments were also accepted by phone, or letter. Through May 2, 10 comments have been received; 2 of which are in support of the fare increase and the remaining 8 are not. Full copies of the comments received are included in the packet. Recommendation: This is an information item.

8 Name: John Mason Which RTA funded transit service do you currently ride? Sun Express Are you in support of the proposed fare increase? Yes Will the proposed fare increase prevent you from riding? No Please provide your comments below:

9 Name: Brian A Greene Which RTA funded transit service do you currently ride? Handicar Are you in support of the proposed fare increase? No Will the proposed fare increase prevent you from riding? Yes Please provide your comments below: I use Handicar (economy fare) this allows me to get doctor appointments and get around Tucson. A new fare of $1.20 is to high and I would have cut back where I go by 50% or more.

10 Name: Russell Bowen Which RTA funded transit service do you currently ride? Handicar Are you in support of the proposed fare increase? No Will the proposed fare increase prevent you from riding? Yes Please provide your comments below: As a handicar rider I depend on handicar to take me most places I need to go and the fare increase would affect me, going from 50 cents a ticket to $1.20 a ride, which is an increase of 240%. Plus, I think handicar needs to be changed in the way they do things, not necessarily the drivers, but the office staff. they have too much turnover and their phone system is a pain in the neck. As a disabled rider I do not want to dial all these numbers such as "1" for this and "2" for that, etc. Also, I hear that new company might be bidding for the county contract against Handicar. So, I strongly suggest that the RTA seriously consider a little competition, because that would bring down the price of a ride. I also hear that although as a reduced fare rider on handicar I'm lucky, but I hear that if I were to pay cash it would be $3.00 a ride, which would be $60.00 a month for average use. And I think if you expanded Suntran to maybe Escalante it would give people more options, letting people choose what form of transportation they use. Right now Handicar is the only company who comes out tot he county. So I'm stuck with using them. I would really like to have different options.

11 Name: James Beardsley Which RTA funded transit service do you currently ride? Sun Tran Are you in support of the proposed fare increase? No Will the proposed fare increase prevent you from riding? Yes Please provide your comments below: RTA is a complete failure when it comes to marketing their services. I have expressed this before. People do not know how economical and convient the services can be for them. Consequently, the buses out here in Oro Valley ride around empty or with one or two people. How utterly stupid! You do not need a price increase. You need so introductory fares to acquint people with the transportation system. You need publicity. For the month of May for example run a 25 cent fare. Show people the parking lots the pickup points. Get the TV stations to take a ride on the bus. When we would start a new airline route we would advertise a penny pound one way. Try something. For seniors make it free for awhile. (I would like to see it free for them always)] You have an excellent product that nobody knows about. To market to market to buy a fat pig. Home again home again rickety jig. Advertise and promote. I talked to 4 or 5 people a year ago when I saw the buses running empty. No action. Do something!!

12 Name: Marilyn Scott Which RTA funded transit service do you currently ride? Sun Express Are you in support of the proposed fare increase? No Will the proposed fare increase prevent you from riding? Yes Please provide your comments below: I work downtown and have been riding the bus for 10 years now. I have switched from an express bus 10 years ago, then it was changed and I had to transfer buses at Tohono then back to express and then finally another express again. I have had my fare go up 50% and now it I will have another 50% hike. I am now looking at jobs closer to my house because of the fare hike. I haven't had a raise in 4 years and no cost of living either but it's okay to raise my fare? I don't think so. I will try carpooling with a couple of my fellow bus riders if this happens or hope I get another job closer to my home. Just when I finally get a great express bus, this happens! 2 major fare hikes in less than 2 years? It's ridiculous!

13 Name: Blanche Schorr Which RTA funded transit service do you currently ride? Handicar Are you in support of the proposed fare increase? No Will the proposed fare increase prevent you from riding? Yes Please provide your comments below: My name is Blanche Schorr and I use Handicar. I am physically unable to drive. I have many illnesses and I'm 83 years old and depend on Handicar to take me to the doctor, dentist or anywhere I have to go. I've been paying $1.20 each way because that's what I could afford. I didn't take the economy because I leave that for the people who cannot afford it. But to raise it to $3 which is $1.80 each way is outrageous. I pay $12 for a 10 pack voucher booklet, that would mean I'd be paying $30 for that same thing. It's outrageous that we can't afford it. Medicare is being cut, Social Security never gets a raise and that's for all unlimited income, I am. I cannot change my income and I very sincerely feel that this is outrageous. Every other Sun Shuttle, Sun Van only went up like cents. This is what should happen with Handicar. I don't know why you're taking advantage of that but I sincerely protest this proposal. Thank you.

14 Name: Jeanette Brown Which RTA funded transit service do you currently ride? Handicar Are you in support of the proposed fare increase? Yes Will the proposed fare increase prevent you from riding? No Please provide your comments below: I really enjoy the van and with gas prices and everything, I really appreciate everything that you do. I think $3 is a good deal for people like me. So I don't mind paying $3. Thank you. I hope you get your raise.

15 Name: Michael J Ortiz Which RTA funded transit service do you currently ride? Handicar Are you in support of the proposed fare increase? No Will the proposed fare increase prevent you from riding? Please provide your comments below: Family member is on a fixed income severely handicapped and this is the only transport to and from destinations. His physical health is limited as is nearly 80 yrs old. In these times with inflation and all the increase would cut into his other needs such as Rx - Dr visits, clothing and food.

16 Name: Pete Castillo Which RTA funded transit service do you currently ride? Handicar Are you in support of the proposed fare increase? No Will the proposed fare increase prevent you from riding? Please provide your comments below: I have been mentally and physically handicapped since birth. I am now nearing 80 years. The service provided by you is my little contact with outside schooling, medical, PT etc. I am and have been on social security disability. No other source of income. Please don't make this more difficult for me and my sister who cares for me.

17 Name: Brendon Which RTA funded transit service do you currently ride? Handicar Are you in support of the proposed fare increase? Will the proposed fare increase prevent you from riding? Yes Please provide your comments below: Express, Dial a Ride 2 fares, low income/regular Match fares with Sun Tran/Sun Van. Move Sun Shuttle/Ajo to a different bay at Laos Center (a risk management issue) Add other transit times/location/maps in Sun Tran books and transit centers. Sun Shuttle info should be in Sun Tran's book.

18 Report on Fare Increase 30-Day Comment Period RTA Transit Working Group 5/10/2011

19 Presentation Overview Informing the public Public meeting overview Opportunities to comment Comments received from the public Next steps

20 Informing the Public Two public notices published in the Arizona Daily Star Press release to the media Flyers on all Sun Shuttle and Handi-car vehicles Three public meetings throughout the region

21 Public Meeting Overview Marana (2 Attendees) Monday, April 18, 4 6 p.m. Marana Municipal Complex Conference Center Sahuarita/Green Valley (1 Attendee) Wednesday, April 20, 4 6 p.m. Town of Sahuarita Development Services Oro Valley (0 Attendees) Thursday, April 21, 4-6 p.m. Development Services Building

22 Opportunities to Comment Public meetings (3 comments) Written letter or (2 comments) Message to fare increase voic box (3 comments) On-line comment form (2 comments)

23 Comments Received Summary of Fare Increase Comments Service Comments Support Fare Inc. Oppose Fare Inc. Handicar Sun Shuttle Sun Express Sun Tran TOTAL

24 Next Steps Transit Working Group recommendation - Today, May 10 Management Committee presentation - May 18 RTA Board action - May 26

25 177 N. Church Avenue, Suite 405, Tucson AZ Phone: (520) Fax: (520) RTAmobility.com RTA Transit Working Group Wednesday, May 10, 2011 Agenda Packet Memo RTA Transit Services Fare Increase Recommendations Background: On April 12, the City of Tucson Mayor & Council voted to increase transit fares for fixed and express transit routes, as well as economy and paratransit fares. The new fares are scheduled to be implemented on July 1, The RTA operates Sun Shuttle and funds Sun Express services that are affected by the City fare increases. The RTA also has recently assumed the operation of the Pima Transit service, which provides special needs transit services to residents of unincorporated Pima County and residents of the Cities and Towns other than Tucson. Discussion Points: The RTA Transit Working group has recommended policy changes in support of providing seamless regional transit services by standardizing fares across the region. At their April 12 meeting, the City of Tucson approved a fare increase for Sun Tran and Sun Express services raising the reduced fare from $0.40 to $0.50, the standard fare from $1.25 to $1.50 and the express fare from $1.50 to $2.00. This approval reduces the original reduced fare recommendation from $0.60 to $0.50. A recommendation by the Transit Working Group to approve the increase will continue the standardization of regular fixed-route fares (Sun Tran/Sun Shuttle) and will for the first-time standardize fares for ADA qualified transit services (Sun Van/Handi-car) and Sun Express routes. An detailed fare change table is attached as part of the meeting packet. Recommendation: Approve the recommended fare increase as amended by the Tucson City Council on April 12, 2011.

26 177 N. Church Avenue, Suite 405, Tucson AZ Phone: (520) Fax: (520) RTAmobility.com The following outlines the fare increase recommended to become effective July 1, 2011: Full Fare Current Proposed Cash Fare $1.25 $1.50 Monthly Passes $35.00 $42.00 Stored Value Passes $12.50 $15.00 Stored Ride (Two Ride) $2.50 $3.00 Economy Fare Cash Fare $0.40 $0.50 Monthly Passes $12.00 $15.00 Stored Value Passes $4.00 $5.00 Stored Ride (Two Ride) $0.80 $1.00 Day Passes Cash Fare $3.00 $3.50 College Passes Semester $ $ Aero Park Cash Fare $2.00 $2.00 Monthly Passes $56.00 $56.00 Stored Value Passes $40.00 $40.00 Express Fare Cash Fare $1.50 $2.00 Monthly Passes $42.00 $56.00 Sun Van Full Fare $2.50 $3.00 Economy Fare $0.80 $1.00 Sun Shuttle Full Fare $1.25 $1.50 Economy Fare $0.40 $0.50 Deviated Full Fare $2.50 $3.00 Deviated Economy Fare $0.80 $1.00 Dial-a-Ride Fare $2.50 $3.00 Handicar Full Fare $1.20 $3.00 Economy Fare $0.50 $1.00

27 177 N. Church Avenue, Suite 405, Tucson AZ Phone: (520) Fax: (520) RTAmobility.com RTA Transit Working Group Tuesday, May 10, 2011 Agenda Packet Memo Sun Shuttle Route 411 Updates and Evaluation Background: Sun Shuttle is a neighborhood transit service that was launched in May 2009 to serve Marana, Oro Valley, Sahuarita, Green Valley, the San Xavier district of the Tohono O odham Nation and portions of unincorporated Pima County. Sun Shuttle Route 411, Cortaro/Silverbell, was implemented in May of 2009 and has had consistent ridership number since its inception. The RTA Transit Working Group monitors the performance of Sun Shuttle routes monthly and at its February meeting set performance standards for routes for the upcoming year of service. The performance standard of 2.0 passengers per service hour has never been met by the route 411 and a more detailed evaluation process of the performance of that route has been initiated. Discussion Points: The direct mail marketing campaign and survey on the route 411 has been completed. The route 411 saw increased ridership in March and in April set a monthly ridership record and reached the 2.0 passengers per hour performance for the first time since its inception. Despite the recent success the route 411 has room for improvement and the RTA has developed 3 alternatives that will benefit passengers and translate to more riders. Option 1 Extend the route 411 to Regency Plaza to eliminate multiple transfers by providing a shuttle trip connecting to Sun Tran every hour. Option 2 Provide a dial-a-ride service that is consistent with those implemented in Oro Valley and Green Valley. Option 3 Provide a combination of the two improvements outlined above; with fixed-route service (Option 1) provided during peak travel periods and dial-a-ride service (Option 2) during midday

28 These options were developed based on information received during the survey and the analysis conducted on boarding location and time information that is collected monthly. An outline of the benefits and challenges associated with each option is included in this packet. Recommendation: Recommend the service alternative Option 1 be implemented in conjunction with the upcoming August 14, 2011 brochure change. 2

29 Route 411 Ridership, Outreach Report & Route Change Recommendations RTA Transit Working Group 5/10/2011

30 Presentation Overview Route 411 summary Customer outreach report Survey results Recommended route changes Next steps

31 Route 411 Summary

32 Route 411 Summary

33 Route 411 Summary Year 2 (2010/2011) Year 1 (2009/2010) Sun Shuttle Route 411 Ridership MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR APR

34 Route 411 Summary Sun Shuttle Route 411 Passengers per Hour Year 2 (2010/2011) Year 1 (2009/2010) Year-2 Performance Measure MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR APR

35 Customer Outreach Report 51 coupons received during 4 week period Over 6,000 coupons were distributed Record ridership in April

36 Survey Results 88 responses received, 26 on-board, 62 online Not all online survey were fully completed Surveys were geared to both current and potential customers

37 Survey Results How did you hear about Sun Shuttle?

38 Survey Results How likely is it that you or someone in your household would ride Sun Shuttle in the next 60 days?

39 Survey Results How often do you ride Sun Shuttle Route 411?

40 Survey Results What types of trips do you take on Sun Shuttle Route 411?

41 Survey Results What time of day do you ride Sun Shuttle Route 411?

42 Survey Results Dial-a-Ride specific questions (All responses) - 44% of all riders respondents would ride - 68% of those indicated they would pay a higher fare Dial-a-Ride specific questions (Current riders) - 48% would ride, 52% would not

43 Trip Data Analysis 17% 10% 1 Arizona Pavilions 30.4% 10 Safeway 17.3% 2 Walmart 10.5% 4 Fry's 10.2% 7 Coachline Skate Park 6.9% 9 Sunflower Village Center 6.1% 13 Walgreens 5.1% 11 NW Medical Center 3.7% 14 WTA Library 2.8% 8 Coachline and Twin Peaks 2.7% 12 Silverbell and Wade 1.6% 5 Silverbell and Nueva Vista 1.3% 3 Crackerbarrel & Hospitality 1.2% N/A Deviations 0.2% 6 Silverbell and Somerton 0.1% TOTAL 100.0% 10% 30% 67% of Trips at 4 locations

44 Passenger Connectivity 3.5% of boardings are purchased by a Sun Tran pass or transfer 13.4% of boardings are paid for with a Sun Shuttle transfer 27% reduction in ridership during strike

45 Potential Route Changes Option 1 Extend Route to Regency Plaza Extension

46 Potential Route Changes Option 1 BENEFITS Hourly shuttle trip to Regency Plaza Eliminates a transfer for some passengers Additional shopping opportunities Enhances route connectivity Opportunity to streamline current route CHALLENGES Continued ridership issues? Untapped market of seniors

47 Potential Route Changes Option 2 Dial-a-Ride Service DAR Service Area

48 Potential Route Changes Option 2 BENEFITS Provides service into neighborhoods Track record of success in other communities CHALLENGES Limited service area Not convenient for many current riders Continues limited route connections

49 Potential Route Changes Option 3 Combine Options 1 & 2 DAR Service Area Extension

50 Potential Route Changes Option 3 BENEFITS Provides service to both markets CHALLENGES Customer confusion Difficult to schedule Intermittent service to Regency Plaza

51 Next Steps MAY Develop draft schedule for recommended option JUNE Hold public meeting/open house regarding changes Finalize schedules

52 Next Steps JULY Schedules to print Outreach regarding changes AUGUST Implementation

53 Sun Shuttle Route 411 Survey Results Overview 88 total responses were received; 26 on-board surveys were received, and 62 online surveys were received. However, only 49 of the 62 online responses were completed. Most of the respondents taking the online survey had heard of Sun Shuttle (89%). o Saw a Sun Shuttle bus was the primary way respondents had heard about the service (67%). o The chart below details the other ways in which respondents had heard about the service. For respondents who had not heard of Sun Shuttle, 50% would consider riding, 33% would not consider riding, and 17% were unsure if they would ride. For those respondents who indicated they would consider riding, the chart below outlines their likelihood of riding. 1

54 Rider Information Most respondents had ridden Sun Shuttle (71%). 38% of riders are transit-dependent, with no other travel alternative. Most respondents (70%) were either Satisfied or Very satisfied with Route 411 service. 34% of respondents ride on Saturdays. Respondents were almost evenly split on their use of Route 411 to connect to other service: 31% ride only Route 411; 38% transfer between Routes 411 and 413; 31% transfer between Route 411 and Route 104X. The charts below detail riding habits, including trip purpose, nearest stop location, frequency of riding and time of day of riding. 2

55 Dial-a-Ride Service Overall, 44% (32) of respondents would utilize Dial-a-Ride service. When looking specifically at current riders, about half (48%) would utilize Dial-a-Ride service, while about half (52%) would not. Most (68%) respondents who indicated they would utilize Diala-Ride service would be willing to pay a higher fare for this service. When looking specifically at current riders, the results are almost identical - 71% (15) of current riders who indicated they would utilize Dial-a-Ride service would be willing to pay a higher fare for this service. 3

56 177 N. Church Avenue, Suite 405, Tucson AZ Phone: (520) Fax: (520) RTAmobility.com RTA Transit Working Group Wednesday, May 10, 2011 Agenda Packet Memo Prioritization of Future RTA Transit Projects Background: As part of the roughly $533 million in the RTA Plan allocated to transit there are a number of scheduled projects dedicated to bus frequency improvements and area expansion of the Sun Tran system. A project list was developed in conjunction with the plan and many of these projects are scheduled for completion during the second period of the RTA Plan and must be prioritized for implementation. Discussion Points: Since the development of the plan our region has experienced a number of changes and those projects scheduled for implementation in Period 2 must be evaluated in the context of those changes. The RTA has created a ranking process for these projects and a recommended prioritized list for implementation. This prioritized list will guide the implementation of projects once the RTA Board has finalized a budget for the upcoming fiscal year. During the second period of the RTA Plan projects that have not been implemented will be prioritized for implementation on an annual basis. The prioritization process may change from year-to-year to include the most up-to-date and appropriate data to evaluate the improvements. Once projects are implemented they are intended to continue operation throughout the life of the RTA Plan provided that they meet the agreed upon performance standards recommended by the RTA Transit Working Group. A detailed list of the ranked projects and a summary of the process are included as part of this packet. Recommendation: Approval of the ranked project list as submitted.

57 FUTURE RTA TRANSIT SERVICE IMPROVEMENTS ROUTE ROUTE NAME PLANNED DATE IMPROVEMENT TYPE 3 6th St./Wilmot Feb-12 Service Frequency 4 Speedway Feb-12 Service Frequency 4 Speedway Feb-12 Route Extension North 4 Speedway Feb-12 Route Extension South 6 S. Park Ave./N 1st Ave. May-12 Service Frequency 7 22nd St. Feb-12 Service Frequency 8 Broadway/6th Ave. Feb-12 Route Extension 9 Grant Feb-12 Service Frequency 10 Flowing Wells Feb-13 Service Frequency 11 Alvernon May-12 Service Frequency 11 Alvernon May-12 Route Extension 15 Campbell Feb-13 Service Frequency 15 Campbell Feb-13 Route Extension 16 12th Ave./Oracle May-12 Service Frequency 19 Stone Feb-13 Service Frequency 108x Broadway-Downtown Express Feb-10 Service Frequency 201x Eastside-Aeropark Express Feb-10 Service Frequency 312x Oro Valley-Tohono Express May-12 Service Frequency Green Valley/Sahuarita Express Feb-09 New Route RTC-LTC Express Feb-11 New Route Houghton Feb-12 New Route PCC East/Kolb/Valencia Aug-16 New Route

58 RTA FREQUENCY IMPROVEMENT RANKING ROUTE ROUTE NAME IMPROVEMENT IMPROVEMENT PASSENGER ANNUAL PROJ. PASS PER MILE PASS PER HOUR COST PER PASSENGER FAREBOX PASSENGERS TOTAL HOURS TOTAL MILES DATE TYPE REVENUE COST (PPM) (PPH)* (CPP) RECOVERY(FBR) 19 Stone Feb-13 Service Frequency 344,591 7,796 73,721 $168,415 $337, $ % 16 12th Ave./Oracle May-12 Service Frequency 1,288,425 36, ,612 $649,146 $706, $ % 9 Grant Feb-12 Service Frequency 511,529 16, ,161 $265,907 $788, $ % 11 Alvernon May-12 Service Frequency 882,978 23, ,577 $438,674 $603, $ % 7 22nd St. Feb-12 Service Frequency 520,556 14, ,468 $285,064 $405, $ % 4 Speedway Feb-12 Service Frequency 1,078,690 32, ,846 $568,017 $472, $ % 10 Flowing Wells Feb-13 Service Frequency 315,793 10, ,431 $167,711 $371, $ % 6 S. Park Ave./N 1st Ave. May-12 Service Frequency 830,450 27, ,501 $458,651 $641, $ % 201x Eastside-Aeropark Express Feb-10 Service Frequency 12,273 1,397 30,279 $25,069 $55, $ % 15 Campbell Feb-13 Service Frequency 360,793 14, ,487 $197,819 $236, $ % 3 6th St./Wilmot Feb-12 Service Frequency 628,803 27, ,083 $354,992 $337, $ % 108x Broadway-Downtown Express Feb-10 Service Frequency 15,296 1,608 32,335 $8,513 $168, $ % 312x Oro Valley - Tohono Express May-12 Service Frequency 8,355 1,606 30,169 $5,756 $505, $ % ROUTE ROUTE NAME IMPROVEMENT IMPROVEMENT DATE TYPE COST INDEX PPM INDEX PPH INDEX* CPP INDEX FBR INDEX PLUG INDEX INDEX TOTAL FINAL RANK 19 Stone Feb-13 Service Frequency th Ave./Oracle May-12 Service Frequency Grant Feb-12 Service Frequency Alvernon May-12 Service Frequency nd St. Feb-12 Service Frequency Speedway Feb-12 Service Frequency Flowing Wells Feb-13 Service Frequency S. Park Ave./N 1st Ave. May-12 Service Frequency x Eastside-Aeropark Express Feb-10 Service Frequency Campbell Feb-13 Service Frequency th St./Wilmot Feb-12 Service Frequency x Broadway-Downtown Express Feb-10 Service Frequency x Oro Valley - Tohono Express May-12 Service Frequency *PPH is converted to passengers per trip for express routes 19 -Stone 16-12th Ave./Oracle 9 -Grant 11 - Alvernon 7-22nd St. 4 -Speedway 10 -Flowing Wells 6 -S. Park Ave./N 1st Ave. 201x - Eastside-Aeropark Express 15 - Campbell 3-6th St./Wilmot 108x - Broadway-Downtown Express 312x -Oro Valley -Tohono Express RTA Frequency Improvement Ranking

59 RTA ROUTE EXTENSION/NEW ROUTE RANKING ROUTE ROUTE NAME IMPROVEMENT IMPROVEMENT ANNUAL PROJ. TRANSIT POPULATION EMPLOYMENT DATE TYPE COST DEPENDENT Green Valley/Sahuarita Express Feb-09 New Route $203,761 36,963 30,170 47% RTC-LTC Express Feb-11 New Route $221,350 26,415 30,219 31% 15 Campbell Feb-13 Route Extension $603,124 24,165 18,875 22% PCC East/Kolb/Valencia Aug-16 New Route $70,000 12,493 5,547 13% 11 Alvernon May-12 Route Extension $405,297 15,013 12,531 40% 8 Broadway/6th Ave. Feb-12 Route Extension $821,985 16,784 7,677 29% 4 Speedway South Extension Feb-12 Route Extension $300,238 14,572 1,178 24% Houghton Feb-12 New Route $859,865 15,061 2,976 15% 4 Speedway North Extension Feb-12 Route Extension $472,847 10, % ROUTE ROUTE NAME IMPROVEMENT DATE COST INDEX POP INDEX EMP INDEX TDEP INDEX INDEX TOTAL FINAL RANK Green Valley/Sahuarita Express Feb RTC-LTC Express Feb Campbell Feb PCC East/Kolb/Valencia Aug Alvernon May Broadway/6th Ave. Feb Speedway South Extension Feb Houghton Feb Speedway North Extension Feb RTA Route Extension/New Route Ranking Green Valley/Sahuarita Express RTC-LTC Express 15 - Campbell PCC East/Kolb/Valencia 11 - Alvernon 8 - Broadway/6th Ave. 4 -Speedway South Houghton 4 -Speedway North

60 FUTURE RTA TRANSIT SERVICE IMPROVEMENTS RECOMMENDED RANKING ROUTE ROUTE NAME IMPROVEMENT TYPE NOTES RECOMMENDED RANK N/A PCC East/Kolb/Valencia New Route Vehicle available/grant ready 1 19 Stone Service Frequency* th Ave./Oracle Service Frequency* 3 9 Grant Service Frequency* 4 11 Alvernon Service Frequency* nd St. Service Frequency* 6 4 Speedway Service Frequency* 7 10 Flowing Wells Service Frequency* 8 6 S. Park Ave./N 1st Ave. Service Frequency* 9 201x Eastside-Aeropark Express Service Frequency* Campbell Service Frequency* th St./Wilmot Service Frequency* x Broadway-Downtown Express Service Frequency* Campbell Route Extension* Alvernon Route Extension* 15 8 Broadway/6th Ave. Route Extension* 16 4 Speedway South Route Extension* 17 4 Speedway North Route Extension* 18 N/A Houghton New Route* 19 N/A Green Valley/Sahuarita Express New Route* Duplicative service - Route N/A RTC-LTC Express New Route* Duplicative service - Route x Oro Valley - Tohono Express Service Frequency* Duplicative service - Route *Purchase of additional rolling stock required

61 Prioritization of Future RTA Transit Improvements RTA Transit Working Group 5/10/2011

62 Presentation Overview Purpose and need Summary of future transit improvements Ranking process Recommended project prioritization Next steps

63 Purpose and Need Limited budget, need to prioritize Objective is to target routes/service areas with the greatest needs Coordinate project implementation w/ other projects

64 Future Transit Improvements ROUTE ROUTE NAME PLANNED DATE IMPROVEMENT TYPE 3 6th St./Wilmot Feb-12 Service Frequency 4 Speedway Feb-12 Service Frequency 4 Speedway Feb-12 Route Extension North 4 Speedway Feb-12 Route Extension South 6 S. Park Ave./N 1st Ave. May-12 Service Frequency 7 22nd St. Feb-12 Service Frequency 8 Broadway/6th Ave. Feb-12 Route Extension 9 Grant Feb-12 Service Frequency 10 Flowing Wells Feb-13 Service Frequency 11 Alvernon May-12 Service Frequency 11 Alvernon May-12 Route Extension 15 Campbell Feb-13 Service Frequency 15 Campbell Feb-13 Route Extension 16 12th Ave./Oracle May-12 Service Frequency 19 Stone Feb-13 Service Frequency 108x Broadway-Downtown Express Feb-10 Service Frequency 201x Eastside-Aeropark Express Feb-10 Service Frequency 312x Oro Valley-Tohono Express May-12 Service Frequency Green Valley/Sahuarita Express Feb-09 New Route RTC-LTC Express Feb-11 New Route Houghton Feb-12 New Route PCC East/Kolb/Valencia Aug-16 New Route

65 Ranking Process Ranked frequency improvements separate from new routes and route extensions Criteria different for the two groups All criteria have an equal weight Ranking process and projects are to be evaluated annually

66 Ranking Process Frequency Improvements Combination of cost and ridership data Plugs were a ranking category Highest route in each category scored a 1, all other routes indexed off that number by % difference Indexes were summed, highest score ranked No. 1, lowest score 11

67 Ranking Process Frequency Improvements Ranking Categories Cost Passengers per mile Passengers per service hour Cost per passenger Farebox recovery Plugs

68 Ranking Process RTA Frequency Improvement Ranking 19 -Stone 16-12th Ave./Oracle 9 -Grant 11 - Alvernon 7-22nd St. 4 -Speedway 10 -Flowing Wells 6 -S. Park Ave./N 1st Ave. 201x - Eastside-Aeropark Express 15 - Campbell 3-6th St./Wilmot 108x - Broadway-Downtown Express 312x -Oro Valley - Tohono Express * Highest score = highest ranked project

69 Ranking Process Route Extensions/New Routes Combination of cost, population, employment and transit dependent data Lowest route in each category scored a 1, all other routes indexed off that number by % difference Indexes were summed, highest score ranked No. 1, lowest score 7

70 Ranking Process Route Extension/New Routes Ranking Categories Cost Total population (3/4 mile of route) Total employment (3/4 mile of route) Percent transit dependent population

71 Ranking Process

72 Ranking Process RTA Route Extension/New Route Ranking Green Valley/Sahuarita Express RTC-LTC Express 15 - Campbell PCC East/Kolb/Valencia 11 - Alvernon 8 - Broadway/6th Ave. 4 -Speedway South Houghton 4 -Speedway North * Highest score = highest ranked project

73 Recommended Project Prioritization External Factors for Final Ranking Acquiring vehicles Avoiding duplicative service Availability of grant funding Coordination with construction projects

74 Project Prioritization FY2011/2012 ROUTE ROUTE NAME IMPROVEMENT TYPE NOTES RECOMMENDED RANK N/A PCC East/Kolb/Valencia New Route Vehicle available/grant ready 1 19 Stone Service Frequency* th Ave./Oracle Service Frequency* 3 9 Grant Service Frequency* 4 11 Alvernon Service Frequency* nd St. Service Frequency* 6 4 Speedway Service Frequency* 7 10 Flowing Wells Service Frequency* 8 6 S. Park Ave./N 1st Ave. Service Frequency* 9 201x Eastside-Aeropark Express Service Frequency* Campbell Service Frequency* th St./Wilmot Service Frequency* x Broadway-Downtown Express Service Frequency* Campbell Route Extension* Alvernon Route Extension* 15 8 Broadway/6th Ave. Route Extension* 16 4 Speedway South Route Extension* 17 4 Speedway North Route Extension* 18 N/A Houghton New Route* 19 N/A Green Valley/Sahuarita Express New Route* Duplicative service - Route N/A RTC-LTC Express New Route* Duplicative service - Route x Oro Valley - Tohono Express Service Frequency* Duplicative service - Route *Purchase of additional rolling stock required

75 Next steps Implement projects based on priority and available funding Review long-term budget in preparation for FY12/13 Discuss capital acquisition to position projects for FY12/13 implementation

76 177 N. Church Avenue, Suite 405, Tucson AZ Phone: (520) Fax: (520) RTAmobility.com RTA Transit Working Group Wednesday, May 10, 2011 Agenda Packet Memo Modern Streetcar Project Update Background: The modern streetcar project is part of the $2.1 billion Regional Transportation Authority Plan, approved by Pima County voters in May The 3.9 mile modern streetcar line will connect The University of Arizona to the 4th Avenue commercial district, downtown and the redevelopment area west of downtown and Interstate-10. The project is funded by the Regional Transportation Authority (RTA), federal grants and other regional funds. The City of Tucson and the RTA are co-managing the project. Discussion Points: Tucson Modern Streetcar Project Update The following has been accomplished or are short term milestones since the last Modern Streetcar Update, in accordance with the IGA and with the support and approval of the codirectors. Grant Agreement with United States Department of Transportation signed December 27, 2010 Finding of No Significant Impact (FONSI) to Supplemental Environmental Assessment approved January 25, 2011 Project Quarterly Review Meeting with the Federal Transit Administration, March 24, 2011 Advanced Waterline Relocation construction began in Line Segment 1 (Cushing Street and I-10) in December 2010 and will be completed in early May Project Constructability Review was held April 18, 2011 Project Management Oversight Consultant (PMOC) held an all-day meeting in Tucson to review status of project April 20, 2011

77 Co-Managers made the decision to move forward with T-Rail rather than Block Rail for the project. T-Rail meets operational standards, is proven and offers approximately $3.5 million in savings compared to Block Rail. Co-Managers made the decision to combine all four line segments as one construction package to save more than $6 million in project costs Due to misinterpretation of the FTA s DBE/SBE regulations, there will be a re-bid of the Cushing Street Bridge project in May. This re-solicitation will delay the start of the Cushing Street Bridge project by about a month but will have no impact on the timing of the completion of the modern streetcar project. Procurement Eight Cushing Street Bridge bids were received Wednesday, March 16, Due to misinterpretation of the FTA s new DBE/SBE guidelines, the Cushing Street Bridge project is will be re-bid in May Traction Powered Sub-Stations-bid solicitation March 21, Specialty track bids due April 27, There was a delay in due dates as a result of the switch in rail type for the system. The newly selected rail type requires a change to the transition piece on the specialty track. Straight rail is being considered for inclusion in the line segments construction package. Streetcar/Oregon Iron Works, Inc. (OIW) Tucson and OIW Contract Administration Team (CAT) members meet every 6 weeks for project status meetings. Currently, the Streetcar vehicle contract is on schedule and within budget. Construction Cushing Street/Interstate 10 Water and Re-claimed Transmission Main Modifications, awarded to KE&G. Work anticipated to be complete early May. Community Outreach On-going community relations, in coordination with the RTA s MainStreet program, is wrapping up waterline construction outreach, preparing for upcoming construction activities and providing project information to community stakeholders along the streetcar route. Recommendation: This is an information item. 2

78 177 N. Church Avenue, Suite 405, Tucson AZ Phone: (520) Fax: (520) RTAmobility.com RTA Transit Working Group Tuesday, May 10, 2011 Agenda Packet Memo Update on Smart Card Implementation Background: Following the approval of the RTA plan in 2006, the RTA Board adopted policies, objectives and procedures that identify the development of a seamless transit system as a major strategic goal. In addition to a major rebranding of transit services in the region, and the standardization of transit fares, the RTA is also undertaking development of a common fare collection system with the future implementation of a smart card technology. The contract for a regional smart card based system was awarded to GFI Genfare in January Sun Tran has begun the transition to this smart card fare payment system with the new SunGO ID card issued by the City of Tucson s Special Service Office for qualified economy passengers. This ID and future SunGO Cards and Tickets are embedded with a computer chip, and will enable passengers to travel on Sun Tran, Sun Express, Sun Shuttle, and in coming years, the modern streetcar, using a single card. Discussion Points: Sun Tran staff is participating in Final Design Review (FDR) in Chicago May 10-12, FDR provides the opportunity to review, revise and agree on the details of the final design prior to release of the designs for manufacture. In preparation of FDR, GFI submitted all required drawings, documents and data. Following Sun Tran approval of FDR, a complete System Integration Test (SIT) shall be performed the week of June 3. The purpose of the SIT is to confirm that all transactions, alarms and messages are processed by the network, central computer system and end devices accurately and as designed. If successful, system start up is scheduled for October 31, Recommendation: This is an information item.

79 177 N. Church Avenue, Suite 405, Tucson AZ Phone: (520) Fax: (520) RTAmobility.com RTA Transit Working Group Tuesday, May 10, 2011 Agenda Packet Memo BSMF, Park-and-Rides, Bus Pullouts, and ADA Bus Stop Updates Background: The Transit Element of the 20-year RTA plan includes several park-and-rides as well as a new Sun Tran Bus Storage and Maintenance Facility. The Safety Element includes funding for ADA sidewalk upgrades and improvements at bus stops. Below is a status report on these facilities within the City of Tucson. Discussion Points: Northwest Bus Storage and Maintenance Facility- Phase 3 $19 million budget ($ million federal ARRA, $2.9 million RTA) 129 full-time jobs created in March using ARRA funds. Project is approximately 55% complete. Finishing interior structural work on the Administration building to be completed in September. Maintenance building shell is nearing completion. Additional bus parking is complete. Met with FTA PMOC on March 19 th. Reporting in progress. Bus Pullouts 22 nd at Country Club, westbound, under construction 5 pullouts on Alvernon, some under construction 4 pullouts on 1 st Avenue, one under construction Craycroft at 29 th St., northbound, purchasing ROW 29 th St. at Craycroft, eastbound, purchasing ROW Alvernon at 5 th St., southbound purchasing ROW The RTA will be ordering new bus shelters for pullouts. Many are double shelters. Broadway/Houghton Park-and-Ride Design is 99% complete. Revising access easements with adjacent property owners. Old Vail Road Park-and-Ride Nothing new to report.

80 ADA Bus Stop Improvements Approx. $600k ($450k in FTA grants, $150k in RTA Safety funds) Bus shelter pads, wheelchair loading pads, ramps, sidewalk connections 63 projects completed to date. Currently working on Glenn Street, north of TMC. FTA JOC refurbishing 13 shelters in downtown on Congress and Broadway. Recommendation: This is an information item.

81 177 N. Church Avenue, Suite 405, Tucson AZ Phone: (520) Fax: (520) RTAmobility.com RTA Transit Working Group Tuesday, May 10, 2011 Agenda Packet Memo Sun Tran Service Update May 2011 Background: YTD from May 2006 May 2011, RTA funding for Sun Tran fixed route operations has provided the following: 21 Sun Tran routes were provided extended evening service 23 routes received improved weekend frequency and service hours 4 new express routes were added 5 express routes added service both morning and afternoon (The above list is route enhancements only and does not include other projects, such as smartcard technology, security, new facility or new bus purchases) Summary: March 2011 ridership was 1,814,138. This is a 3.7% decrease from one year ago, but above the year to date monthly average of 1,642,474. Total year to date ridership is 14,782,267. This is down 4.9% as compared to March Discussion Points: Sun Tran performance indicators are attached for discussion. Recommendation: This is an information item.

82 Sun Tran Route Ridership Performance September FY 2011 vs FY 2010 vs FY , , , , , ,000 Ridership 200, , , ,000 SEP '10 SEP '09 SEP '05 100, ,000 50,000 50, Fixed Routes 0 September 2010 Ridership did not need an adjustment for Same Day Comparison

83 Sun Tran Route Ridership Performance September FY 2011 vs FY 2010 vs FY ,500 4,500 4,000 4,000 3,500 3,500 3,000 3,000 Ridership 2,500 2,000 2,500 2,000 SEP '10 SEP '09 SEP '05 1,500 1,500 1,000 1, X 102X 103X 104X 105X 107X 108X 109X 110X 201X 202X 203X 312X Express Routes 0 September 2010 Ridership did not need an adjustment for Same Day Comparison

84 Sun Tran Route Ridership Performance October FY 2011 vs FY 2010 vs FY , , , , , ,000 Ridership 200, , , ,000 OCT '10 OCT '09 OCT '05 100, ,000 50,000 50, Fixed Routes 0 October 2010 Fixed Route Ridership includes a decrease of 0.6% for Same Day Comparison

85 Sun Tran Route Ridership Performance October FY 2011 vs FY 2010 vs FY ,500 4,500 4,000 4,000 3,500 3,500 3,000 3,000 Ridership 2,500 2,000 2,500 2,000 OCT '10 OCT '09 OCT '05 1,500 1,500 1,000 1, X 102X 103X 104X 105X 107X 108X 109X 110X 201X 202X 203X 312X Express Routes 0 October 2010 Express Ridership includes an increase of 0.5% for Same Day Comparison

86 Sun Tran Route Ridership Performance November FY 2011 vs FY 2010 vs FY , , , , , ,000 Ridership 150, ,000 NOV '10 NOV '09 NOV '05 100, ,000 50,000 50, Fixed Routes 0 November 2010 Fixed Route Ridership includes a decrease of 1.5% for Same Day Comparison

87 Sun Tran Route Ridership Performance November FY 2011 vs FY 2010 vs FY ,000 4,000 3,500 3,500 3,000 3,000 Ridership 2,500 2,000 1,500 2,500 2,000 1,500 NOV '10 NOV '09 NOV '05 1,000 1, X 102X 103X 104X 105X 107X 108X 109X 110X 201X 202X 203X 312X Express Routes 0 November 2010 Express Ridership includes a decrease of 2.6% for Same Day Comparison

88 Sun Tran Route Ridership Performance December FY 2011 vs FY 2010 vs FY , , , , , ,000 Ridership 150, ,000 DEC '10 DEC '09 DEC '05 100, ,000 50,000 50, Fixed Routes 0 December 2010 Fixed Route Ridership includes an increase of 1.3% for Same Day Comparison

89 Sun Tran Route Ridership Performance December FY 2011 vs FY 2010 vs FY ,000 4,000 3,500 3,500 3,000 3,000 2,500 2,500 Ridership 2,000 1,500 2,000 1,500 DEC '10 DEC '09 DEC '05 1,000 1, X 102X 103X 104X 105X 107X 108X 109X 110X 201X 202X 203X 312X Express Routes 0 December 2010 Express Ridership includes an increase of 1.8% for Same Day Comparison

90 Sun Tran Route Ridership Performance January FY 2011 vs FY 2010 vs FY , , , , , ,000 Ridership 150, ,000 JAN '11 JAN '10 JAN '06 100, ,000 50,000 50, Fixed Routes 0 January 2011 Fixed Route Ridership includes a decrease of 0.3% for Same Day Comparison

91 Sun Tran Route Ridership Performance January FY 2011 vs FY 2010 vs ,000 4,000 3,500 3,500 3,000 3,000 2,500 2,500 Ridership 2,000 1,500 2,000 1,500 JAN '11 JAN '10 JAN '06 1,000 1, X 102X 103X 104X 105X 107X 108X 109X 110X 201X 202X 203X 312X Express Routes 0 January 2011 Express Ridership includes a decrease of 2.2% for Same Day Comparison

92 Sun Tran Route Ridership Performance February FY 2011 vs FY 2010 vs FY , , , , , ,000 Ridership 150, ,000 FEB '11 FEB '10 FEB '06 100, ,000 50,000 50, Fixed Routes 0 February 2011 Ridership did not need an adjustment for Same Day Comparison

93 Sun Tran Route Ridership Performance February FY 2011 vs FY 2010 vs FY ,000 4,000 3,500 3,500 3,000 3,000 2,500 2,500 Ridership 2,000 1,500 2,000 1,500 FEB '11 FEB '10 FEB '06 1,000 1, X 102X 103X 104X 105X 107X 108X 109X 110X 201X 202X 203X 312X Express Routes 0 February 2011 Ridership did not need an adjustment for Same Day Comparison

94 Sun Tran Route Ridership Performance March FY 2011 vs FY 2010 vs FY , , , , , ,000 Ridership 200, , , ,000 MAR '11 MAR '10 MAR '06 100, ,000 50,000 50, Fixed Routes 0 March 2011 Ridership did not need an adjustment for Same Day Comparison

95 Sun Tran Route Ridership Performance March FY 2011 vs FY 2010 vs FY ,000 4,000 3,500 3,500 3,000 3,000 2,500 2,500 Ridership 2,000 1,500 2,000 1,500 MAR '11 MAR '10 MAR '06 1,000 1, X 102X 103X 104X 105X 107X 108X 109X 110X 201X 202X 203X 312X Express Routes 0 March 2011 Ridership did not need an adjustment for Same Day Comparison

96 177 N. Church Avenue, Suite 405, Tucson AZ Phone: (520) Fax: (520) RTAmobility.com RTA Transit Working Group Tuesday, May 10, 2011 Agenda Packet Memo Sun Shuttle/Ajo Transit Service Update for March 2011 Background: Sun Shuttle is a neighborhood transit service that was launched in May 2009 to serve Marana, Oro Valley, Sahuarita, Green Valley, the San Xavier district of the Tohono O odham Nation and portions of unincorporated Pima County. As part of the regional seamless transit system, Sun Shuttle provides public transportation options in neighborhoods and connects to Sun Tran services providing access to the entire Tucson metropolitan area using public transit. Ajo Transportation provides public transportation service in the community of Ajo and between Ajo and the City of Tucson. Discussion Points: Sun Shuttle and Ajo Transportation provide transportation services on 9 routes and in 3 dial-aride areas. Ridership for March of 2011 broke a ridership record with 20,852 boardings during the month. The increase in ridership numbers is a strong turnaround from February, which saw a number of routes perform below expectations. All transit routes in the metro area, except one, the route 410, set record ridership numbers during the month. Transit services in Ajo illustrated strong month-to-month growth as well. Recommendation: This is an information item.

97 Sun Shuttle Service Update on March Services RTA Transit Working Group 5/10/2011

98 25,000 Year 2 (2010/2011) Year 1 (2009/2010) Sun Shuttle/Ajo Monthly Ridership 20,000 15,000 10,000 5,000 0 MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR APR

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