Nicolas Tricot & François Esch June 14th 2017
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1 Nicolas Tricot & François Esch June 14th 2017
2 The adventure of the BlaBlaCar team in its quest to the holy grail of Agility, from it s missguided Scrum beginning to the temple of hidden Kanban wisdom, through the treacherous waters of the Agile transition.
3 Nicolas Tricot François Esch Engineering since March 2014 Agile since July 2015
4 1. Raiders of the lost Post-it
5 Prehistory st try nd try 2014
6 Prehistory Small teams 5 devs + 1 Proj. Manager + 3 products Small teams Stand-ups (kind of ) Only thing taken from Scrum Stand-ups Tasks assigned Tasks assigned And followed directly Agile by nature!
7 Prehistory st try nd try 2014
8 SCRUM = Stand-up! (right?)
9 First try Issues No leader / No follow-up Almost Waterfall Lack of knowledge & legitimacy Wall between tech and product Win???
10 Ok, so SCRUM is s***!
11 Christian s arrival A new impulse... Prehistory st try nd try 2014
12 Let s introduce Complexity & Indicators!
13 Every week, I will compare individual velocity...
14
15 Prehistory st try nd try 2014
16 1. Reward 2. Vision 3. Communicate
17 How? Agile Mentor Identified go to person Optimism Reflexion in June, set in July! Legitimacy Help from outside Convince Adopt philosophy (instead of tools)
18 by the book...
19 We like having problems!
20 Prehistory st try nd try 2014
21 Go! Acting out... Continuous Delivery 1 Overnight 2 1 week sprints Stand-ups + THE ceremony 3 Sprint goals 4 Accurate metrics 5 Demos 6 Physical boards
22
23 It works!
24 Now, we talk about team velocity, not individual velocity...
25 Second try Win Issues Commitment on deliveries Oversight feeling Coaching vs. Directing Sprint backlog frozen! (what about prod issues?) Tech / Product reconciliation Ceremonies duration Better visibility Better formalize before starting
26 2. The process of Doom
27 Kanban Mid 2015 Scrumban Early 2016 A custom process 2016
28 KANBAN = Rollin with the flow!
29 Kanban Win Issues Goodbye poker planning Grooming sessions? Less meetings Delivery visibility for PO? Nice to handle run! Sprint goals? Trendy but is it really adapted for every teams?
30 WAIT Does easier really means better?
31 1st full-time Agile Coach internal job position Kanban Mid 2015 Scrumban Early 2016 A custom process 2016
32 I m fully involved in helping you with the teams!
33 Kanban Mid 2015 Scrumban Early 2016 A custom process 2016
34 Let s keep the heart of Scrum and add a pinch of Kanban!
35 The best of both worlds? Scrumban 1 2 week sprints Stand-ups + THE ceremony 2 Sprint goals 3 Run bandwidth 4 1 ticket ~ 1 day 5 No poker planning but backlog grooming 6 Scrum/Kanban JIRA boards for distributed teams
36 Kanban Mid 2015 Scrumban Early 2016 A custom process 2016
37 PROCESS = One size fits all?
38 Each team can own its process and make it evolve...
39 How do teams actually work? Some squads have/do: Measure Velocity Estimate tickets Burn-up/Burn-down charts Most squads have/do: A Product Owner A Lead Engineer An Agile Coach Daily stand-up Sit together All squads have/do: Belong to a Tribe A Mission 2 Weeks Sprint/Kanban Sprint Demos Remote members Planning sessions Backlog grooming Multidisciplinary skills Global Friday Demos Retrospectives JIRA board Peer code review Continuously push to prod
40 3. The Agile Crusade
41 Tribes birth End 2015 Tribes refinement 2016 Operating mode Early 2017
42 Status Roadmaps Decision Chain Ownership Too long... Too long... Not enough...
43 Let s go for Tribes! Inspired by
44 Backend Eng. Frontend Eng. ios Eng. Android Eng. TRIBE Need/Business Lead (Why?) Tech Lead (How? When?) Product Lead (What?) UX / UI QA Data Analyst Agile Coach... Squad #1 Squad #2 Squad #...
45 Tribes & Squads Nicolas Grow Monetize Francis Care Satisfy Frédéric Trust Founders Sponsors Engage Tribes Tribe Leads Member Lifecycle Booking Matching Payment Care Satisfy Trust Engage Squads Pricing Transversal & Core Teams
46 Main advantages Shared mission + Everyone involved to build the roadmap Direct interaction between all team members More ownership More commitment More alignment Faster decisions Less dependencies between teams Faster delivery
47 How to keep our expertise if we re all spread in tribes?
48
49 There s always room for improvement!
50 Tribes birth End 2015 Tribes refinement 2016 Operating mode Early 2017
51 Room for improvement Shared mission Ownership Overlap Synchro Chapter lead Orphan bugs syndrome Dependencies between projects Changes that impact other projects Transversal technical migration
52 A dedicated Agile Team Tribes birth End 2015 Tribes refinement 2016 Operating mode Early 2017
53 The more people we have, the greater the joy!
54 A dedicated Agile Team 3,5 Agile Coaches (3 full-time, 1 part-time) To help some Tech Managers who previously endorsed the role of Scrum Master
55 Let s try identifying problems before!
56 Squad Health Check
57 A global picture
58 Transversal improvements?
59 Focus on Squad issues
60 Less is more...
61 Tribes & Squads refinement Grow Monetize Relate Publish Payment Interact Foundations Core Teams Matching Price Guide Data Realms Transversal Teams Platform
62 Tribes birth End 2015 Tribes refinement 2016 Operating mode Early 2017
63
64 A new operating mode Product North Star Product Manifesto Programs Long-term Company vision North Star s Product translation Kick-off days & Objective Key Results
65 4. The Kingdom of the Crystal Board?
66 Are you sure it s the best way?
67 Are Deadlines Agile? Isn t the roadmap cast in stone? How to involve everyone but still make fast decisions? Doesn t it look like a more top-down approach?
68 Plans are useless, but planning is indispensable
69 ? Questions?
70 Thanks!
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