TOGETHER in 2016 We look towards the 2016 season on the crest of a wave.

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1 #RedRoseTogether

2 TOGETHER in 2016 We look towards the 2016 season on the crest of a wave. With a remarkable season of cricket behind us and further opportunities for the RED ROSE to achieve in front of us, we await 2016 with the belief that something truly great is to come. We will face the challenge together. Our fans are the foundation from which together we are able to achieve, the 12th man home and away, proud, passionate and loyal, with the RED ROSE in their hearts. Your support is what makes great things possible and together we want you to join with us as a loyal Member, to make the 2016 season one to remember for a long time to come. Come together and witness the RED ROSE in 2016.

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4 Renewals KEY DATES Within this brochure you will find all you need to know to renew your LCCC Membership for the 2016 season Memberships are on sale now and we are happy to announce that all Members who renew on or prior to Sunday 1 November will receive an Discount on their Membership fees. Highlights of the 2016 Membership packages include a FREE Membership gift for each signed up Member and access to three exclusive Members events during the course of the year. We also continue to make it easy to pay for your Membership via our Direct Debit scheme, allowing you to spread the cost of your Membership over either two or three months. Hurry though as the Direct Debit options are only available until Monday 19 October. In addition to the fantastic range of benefits that you receive as a Member in 2016, we are also pleased to confirm that for our 2016 International fixtures against Pakistan, Members will be provided with exclusive access to the Pavilion Terrace and Block 6 of our fabulous E stand. Tickets in these areas are limited so apply early using the enclosed form to guarantee Pavilion access. Thank you for your continued passionate support and we look forward to providing you with access to more world-class cricket in #RedRoseTogether

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6 Direct Debit & HOW TO BUY 2016 Memberships are on sale now and for a limited time all Members are entitled to an Discount so renew now to secure the best possible price for Membership in ONLINE Renew in full online at lccc.co.uk and click on the Members page. PHONE Call , select option one and one of our Customer Service Team will be happy to help. POST Simply complete the attached renewal form and return it together with the appropriate payment details to the Ticket and Membership Office, Lancashire County Cricket Club, Emirates Old Trafford, Manchester, M16 0PX. SPREAD THE COST Should you wish to spread the cost of your Membership renewal, it s easy with our Direct Debit scheme. Sign up by Monday 19 October and you have the option to spread the cost over two or three months. Direct Debit payments made over two months will be taken from your nominated account on Monday 16 November and Tuesday 15 December. Direct Debit payments made over three months will be taken from your nominated account on Monday 16 November, Tuesday 15 December and Friday 15 January. From Monday 2 November, there will be a price increase on all Membership renewals, so make sure you get in early to ensure you get the best price possible. #RedRoseTogether

7 Membership BENEFITS 2016 STANDARD MEMBERSHIP BENEFITS 2016 Membership Card. FREE Membership Gift. Access to three exclusive Members Events. LCCC Member Voting Rights*. Priority access to Cup Final and International tickets. Exclusive access to Members seating and Dining on match days. Discounted prices on drinks and food in Members Bars. YOU WILL ALSO RECEIVE Exclusive Members offers from Club Sponsors and Partners. The knowledge that 100% of your Membership subscription goes to YOUR Club. Access to convenient payment options. MEMBERSHIP PACK COLLECTIONS Members can choose to collect their 2016 Membership Pack from the Membership Office at Emirates Old Trafford for no extra cost. For those Members who would prefer to receive their 2016 Membership Pack by post, please note there will be an additional P&P fee of If you would prefer this option, please add the additional charge to the total cost of your Membership. RESERVE YOUR FAVOURITE SEAT FOR LANCASHIRE VS. YORKSHIRE IN THE NATWEST T20 BLAST Lancashire Lightning s NatWest T20 Blast home fixture against Yorkshire Vikings has been designated as an all-ticket match for Members (including One-Day, Traditional Plus, Lancaster, Red Rose, Red Rose (Transferable) and T20 Season Ticket holders) must reserve their seat (free of charge) by Sunday 31 January 2016 to guarantee a place in their favourite area. From Monday 1 February, tickets will go on general sale for this fixture with the exception of Block E6 and the Pavilion Terrace which will be held for Members until Sunday 1 May. Details of how to apply for your Roses Match ticket will be communicated along with details of all 2016 domestic fixtures later this year. *Lancashire County Cricket Club Voting Rights are only available to Members aged 18 and above as of 1 February 2016.

8 2016 Membership CATEGORIES DIGITAL MEMBERSHIP Can t get to the game, stay in touch online 2016 FREE Membership Gift FREE digital copies of Spin Magazine Exclusive updates from the Club 2016 Membership Benefits FIRST XI MEMBERSHIP Experience 11 days of first-class cricket 2016 FREE Membership Gift Access to 11 days of Royal London Cup and LV= CC Home LCCC fixtures Access to 1stXI Friendlies and 2ndXI Home fixtures Opportunity to purchase exclusive Members seating in Pavilion Terrace and Stand E for International fixtures Use of Pavilion Long Room and Red Rose Suite during Home LCCC fixtures (subject to availability) Option to purchase guest tickets in Members Areas on match days FREE printed copies of Spin Magazine Exclusive updates from the Club 2016 Membership Benefits #RedRoseTogether

9 ONE-DAY MEMBERSHIP Enjoy first-class 50 over and T20 cricket 2016 FREE Membership Gift Access to Royal London Cup and NatWest T20 Blast Home LCCC fixtures Access to 1stXI Friendlies and 2ndXI Home fixtures Opportunity to purchase exclusive Members seating in Pavilion Terrace and Stand E for International fixtures Use of Pavilion Long Room and Red Rose Suite during Home LCCC fixtures (subject to availability) Option to purchase guest tickets in Members Areas on match days FREE printed copies of Spin Magazine Exclusive updates from the Club 2016 Membership Benefits TRADITIONAL MEMBERSHIP Enjoy first-class County Championship and 50 over cricket 2016 FREE Membership Gift Access to Royal London Cup and LV= CC Home LCCC fixtures Access to 1stXI Friendlies and 2ndXI Home fixtures Opportunity to purchase exclusive Members seating in Pavilion Terrace and Stand E for International fixtures Use of Pavilion Long Room and Red Rose Suite during Home LCCC fixtures (subject to availability) Option to purchase guest tickets in Members Areas on match days Guest tickets for one day s play for LV= CC or Royal London Cup matches Discount on an annual car park permit FREE printed copies of Spin Magazine Exclusive updates from the Club 2016 Membership Benefits

10 TRADITIONAL PLUS MEMBERSHIP Enjoy all forms of first-class cricket 2016 FREE Membership Gift Access to Royal London Cup, LV= CC and NatWest T20 Blast Home LCCC fixtures Access to 1stXI Friendlies and 2ndXI Home fixtures Opportunity to purchase exclusive Members seating in Pavilion Terrace and Stand E for International fixtures Use of Pavilion Long Room and Red Rose Suite during Home LCCC fixtures (subject to availability) Option to purchase guest tickets in Members Areas on match days Guest tickets for one day s play for LV= CC or Royal London Cup matches Discount on an annual car park permit and Hospitality Packages FREE printed copies of Spin Magazine Exclusive updates from the Club 2016 Membership Benefits LANCASTER MEMBERSHIP Experience the action from the best seats in the house 2016 FREE Membership Gift Access to Royal London Cup, LV= CC and NatWest T20 Blast Home LCCC fixtures Access to 1stXI Friendlies and 2ndXI Home fixtures Opportunity to purchase exclusive Members seating in Pavilion Terrace and Stand E for International fixtures Use of Pavilion Long Room and Red Rose Suite during Home LCCC fixtures (subject to availability) Use of second floor balcony during Royal London Cup and LV=CC Home fixtures + Option to purchase guest tickets in Members Areas on match days Guest tickets for one day s play for LV= CC or Royal London Cup matches Discount on an annual car park permit and Hospitality Packages Elevated seating at LV= CC Home LCCC fixtures FREE printed copies of Spin Magazine Exclusive updates from the Club 2016 Membership Benefits Access to the balcony may be limited if either the Williams BMW Suite or Brown Shipley Suite are in use for commercial events.

11 RED ROSE MEMBERSHIP Experience the action in luxury and style 2016 FREE Membership Gift Access to Royal London Cup, LV= CC and NatWest T20 Blast Home LCCC fixtures Access to 1stXI Friendlies and 2ndXI Home fixtures Access to 1864 Suite dining, catering and balcony seating for LV=CC, NatWest T20 Blast and Royal London Cup fixtures* Opportunity to purchase exclusive Members seating in Pavilion Terrace and Stand E for International fixtures Use of Pavilion Long Room and Red Rose Suite during Home LCCC fixtures (subject to availability) Option to purchase guest tickets in Members Areas on match days Guest tickets for one day s play for LV= CC or Royal London Cup matches Discount on an annual car park permit and Hospitality Packages FREE printed copies of Spin Magazine Exclusive updates from the Club 2016 Membership Benefits RED ROSE (TRANSFERABLE) MEMBERSHIP Experience the action in luxury and style 2016 Red Rose (Transferable) Membership card 2016 FREE Membership Gift Access to Royal London Cup, LV= CC and NatWest T20 Blast Home LCCC fixtures Access to 1stXI Friendlies and 2ndXI Home fixtures Access to 1864 Suite dining, catering and balcony seating for LV=CC, NatWest T20 Blast and Royal London Cup fixtures* Opportunity to purchase exclusive Members seating in Pavilion Terrace and Stand E for International fixtures Use of Pavilion Long Room and Red Rose Suite during Home LCCC fixtures (subject to availability) Option to purchase guest tickets in Members Areas on match days Guest tickets for one day s play for LV= CC or Royal London Cup matches Discount on an annual car park permit and Hospitality Packages FREE printed copies of Spin Magazine Exclusive updates from the Club 2016 Membership Benefits *Subject to the opportunity for the Club to generate revenue via an alternative use for the 1864 Suite on a match day. In this instance the Club will communicate any proposed change at least 30 days prior to the event and will provide an alternative suite and lunch free-ofcharge as appropriate compensation.

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13 Stadium MEMBERS AREAS SEATING AND REFRESHMENTS For our 2016 International fixtures, Members will have exclusive access to seating in the Pavilion Terrace as well as in Block 6 of E Stand located alongside the Pavilion Terrace. This premium seating area is for the exclusive use of our Members as it offers the best views of the wicket together with access to our refurbished refreshment areas. WHEELCHAIR USERS FACILITIES There are a number of wheelchair spaces located within the Pavilion Terrace (subject to availability due to sight screen restrictions). There are however new facilities for Members with disabilities at the rear of E Stand underneath The Point and toilet facilities are located within the Atrium Bar. Also included is access to the Long Room inside the Pavilion. Space is limited in these areas so please ensure you buy early to guarantee your seat. For Lancashire s home domestic fixtures, whilst the above areas won t be available exclusively, Members can still make use of the Atrium Bar, Long Room, Red Rose Suite and balcony with elevated mid-wicket viewing, where the bar will serve drinks and refreshments (subject to availability). #RedRoseTogether

14 Membership FAQs I CANT GET TO MANY HOME GAMES OR LIVE FAR AWAY. WHAT MEMBERSHIP IS BEST FOR ME? The Club understands that for many reasons supporters cannot make it to every home game Membership includes a number of affordable options for fans wishing to join the Club without full season match access. Starting from just 70.00, these include Digital and flexible First XI Membership packages. The 2016 Membership catalogue also features a number of other packages with match access which might be suitable for your situation. WHO IS ELIGIBLE FOR YOUNG ADULT AND CONCESSION PRICING? YOUNG ADULTS s pricing is available across all LCCC Membership packages. The age range is strictly as at 1 February CONCESSION Memberships are only available to those supporters aged 65 or over as at 1 February 2016, disabled supporters and carers. In order to qualify for either or categories, Members may be asked to provide proof of age or proof of disability in one of the following forms, including Pension Card (aged, single parent, disability) and photo ID. is not available for unemployed, Seniors Card or Health Care Card holders. CAN I PAY FOR MY MEMBERSHIP IN INSTALMENTS? For no extra cost, spread your subscription across two or three monthly instalments, deducted once a month from a nominated bank account. The instalment schedule will commence on Monday 16 November and conclude on Tuesday 15 December for those on the two month plan and conclude on Friday 15 January for those on the three month plan. To take advantage of this plan please complete the Direct Debit section of the enclosed Membership application form accurately. The Club is unable to change the schedule of the date (fifteenth day of each month or next business day). Please ensure you have sufficient funds in your account on the date to cover the instalment amount. Read full Lancashire County Cricket Club Membership Terms & Conditions at lccc.co.uk Please note, the option to pay by Direct Debit is not available online. WHAT DO I DO IF I PAID BY DIRECT DEBIT IN 2015? If you have previously paid for your Membership by Direct Debit in 2015 and would like to retain your Membership using the same bank account details, you are not required to do anything and this will be automatically renewed on your behalf by the Club prior to Monday 19 October If you would like to change your bank account details or Membership package for 2016, please complete the Direct Debit section of the enclosed Membership application form accurately with the relevant changes and post this to the Ticket and Membership Office prior to Monday 19 October If you would like to cancel your Direct Debit payments or pay for your Membership via another payment method, please contact the Ticket and Membership Office on (option one) or membership@lccc.co.uk

15 AS A MEMBER CAN I ACCESS INTERNATIONALS, FINALS AND PRE-SEASON FRIENDLIES? INTERNATIONALS Lancashire County Cricket Club Members are able to purchase a ticket to international fixtures at Emirates Old Trafford. All Lancashire County Cricket Club Members will be given a priority period between Monday 21 September and Sunday 18 October in which they can purchase tickets before the general public. Members regular reserved areas will not be available for international fixtures and seating is sold on a firstcome-first-serve basis throughout each available stand however Members will be provided with the exclusive opportunity to purchase tickets within the Pavilion Terrace and Block 6 of E Stand as well as discounts in other areas of the stadium. FINALS Lancashire County Cricket Club Members are able to purchase a ticket to the Royal London Cup Final and NatWest T20 Blast Finals Day when Lancashire County Cricket Club is participating. The Club will receive a limited number of tickets and all Lancashire County Cricket Club Members will be given a priority period in which they can purchase tickets before the general public. Any remaining tickets will then be made available to the general public subject to availability. The sales process will be advised once Lancashire has been confirmed as a finalist and may be subject to a booking fee. PRE-SEASON FRIENDLIES Selected Membership categories are provided with access to Lancashire County Cricket Club games during the pre-season. Please check the benefits of your package carefully to determine whether you are eligible to use your Membership for these fixtures. Members must produce their Membership card at the gate of the respective venue to gain entry. WHEN WILL I RECEIVE MY MEMBERSHIP CARD & MEMBERSHIP PACK? Membership cards and packs will be mailed from March Please allow a minimum of three weeks following payment for delivery of your pack. Members who join after the start of the season should understand that, due to the timing of some benefits, the full list of entitlements may not be available. HOW DO I ACCESS AWAY MATCH TICKETING? Members and supporters can purchase tickets to Lancashire away matches via the home team s ticketing office. Members also have access to designated areas within away game venues, allowing you to interact with other Lancashire fans at opposing team venues. Visit lccc.co.uk for more information. IS MEMBERSHIP AVAILABLE FOR THOSE IN WHEELCHAIRS? Membership is available for those in wheelchairs and their carers. For further information please contact the Ticket and Membership Office on (option one). CAN I SHARE MY MEMBERSHIP WITH FRIENDS AND FAMILY? No, Lancashire County Cricket Club First XI, One-Day, Traditional, Traditional Plus, Lancaster and Red Rose memberships are NOT transferable. The Red Rose (Transferable) Membership does allow your membership to be used by other parties. Simply hand-on this Membership card to friends, family, clients or anyone else, and ensure your Red Rose (Transferable) Membership is always used. WILL DAILY TICKETS BE AVAILABLE TO THE GENERAL PUBLIC FOR LANCASHIRE HOME MATCHES AT EMIRATES OLD TRAFFORD? A number of daily tickets will be available to the general public in season Tickets will be available online via lccc.co.uk/tickets with full on-sale information to be released in late Due to demand, supporters are encouraged to purchase daily tickets well in advance to avoid disappointment. WHERE CAN I DOWNLOAD THE 2016 FIXTURE LIST, MEMBERSHIP FORMS AND SEATING MAP? Visit lccc.co.uk to download the 2016 fixture list, membership forms, seating map and brochures. Please note that 2016 domestic fixtures will not be confirmed until November VIEW FULL BENEFITS, DOWNLOAD FORMS / MAPS AND READ FAQS AT LCCC.CO.UK

16 Membership TERMS DRESS STANDARDS Consistent with the prestige of being a Member of a major Cricket Club, the minimum requirement for adult entry to the Members areas for both Members and guests is neat, casual dress. Specifically, non-cricket replica shirts are not permissible and torn jeans / trousers are not allowed. Tailored shorts and collared shirts including polo shirts are acceptable, as are Lancashire replica shirts. Sandals (with socks) will be accepted. CODE OF CONDUCT It goes without saying that positive communication and behaviour is accepted as being a minimum standard of employment and Membership of Lancashire County Cricket Club. Mutual respect between staff and Members is acknowledged as standard. Any breach of this condition may result in an employee being subject to disciplinary action or a Member having their Membership suspended. TICKET TERMS AND CONDITIONS OF ENTRY At LCCC we take the issue of black-market tickets very seriously and we are doing everything in our power to curtail the activities of unofficial sales. Selling and advertising tickets for sale via unauthorised channels is in breach of the LCCC ticket terms and conditions. Please see the enclosed 2016 Ticket Terms and Conditions and Conditions of Entry booklet for details. TERMS OF ACCEPTANCE By taking out Membership you are agreeing to abide by the ticket terms and conditions and conditions of entry as outlined in the enclosed document. In addition, acceptance of the Club rules and benefits which apply to each category including dress standards and code of conduct are assumed to have been accepted once payment has been received. THE DIRECT DEBIT GUARANTEE This guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits. If there are any changes to the amount, date or frequency of your Direct Debit, LCCC will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request LCCC to collect a payment, confirmation of the amount and date will be given to you at the time of request. If an error is made in the payment of your Direct Debit by LCCC or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society. If you receive a refund you are not entitled to, you must pay it back when the organisation ask you to. You can cancel the Direct Debit at any time by simply contacting you bank or building society. Written confirmation may be required. Please also notify the organisation.

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18 Club contacts TICKET AND MEMBERSHIP OFFICE Lancashire County Cricket Club Talbot Road Manchester M16 0PX Phone (option one) Opening times Monday - Friday (9am - 5pm) LCCC.CO.UK Visit lccc.co.uk for further dedicated Membership and Club information. View full 2016 Membership packages, benefits and pricing Download 2016 Membership forms and stadium map Frequently Asked Questions Read Emirates Old Trafford match day information and stadium map. LCCC.CO.UK/TICKETS lccc.co.uk/tickets is the place to purchase your LCCC and International tickets for all formats of the game. Access home match ticketing rights as per your Membership category (including Member guest passes and purchasing additional tickets) Secure International ticketing for fixtures at Emirates Old Trafford (subject to availability) Buy general public daily tickets to LCCC home matches at Emirates Old Trafford. #RedRoseTogether

19 Complete the form below in UPPER CASE and return to: Ticket and Membership Office, Lancashire County Cricket Club Emirates Old Trafford, Manchester M16 0PX For all Membership enquiries please contact the Ticket and Membership Office on (option one) or Membership Application Form Member Details Please use this section to tell us your personal information. Membership number* (*Mandatory field) Title* Forename* Surname or Family name* Address Line 1* Address Line 2* Address Line 3* Postcode* Date of Birth* D D M M Y Y Contact Details Please provide us with your details below to allow us to keep you up-to-date with the latest news from the Club. Daytime telephone number Mobile telephone number address* Payment Options Please select the following. Membership category Digital First XI One-Day Traditional Traditional Plus Lancaster Red Rose Red Rose (Transferable) Age category years years 65+/ s Please fill in the relevant amounts for your Membership renewal in the boxes below. All Membership sales will be subject to an optional 2.65 postage and packing fee. MEMBERSHIP FEE Postage and Packing fee. TOTAL AMOUNT. Please tick if you would prefer to waive the P&P fee and collect your Membership in person.

20 Method of Payment Please tick the relevant box. Cheques should be made payable to Lancashire C.C.C. for the total amount. (Please write your name and address on the reverse of the cheque). I wish to pay by MasterCard/ Visa Visa Debit American Express Direct Debit Cheque Cash Card number Valid from M M Y Y Y Y Expires M M Y Y Y Y Issue number (if applicable) Security Code Cardholder name Signature Date D D M M Y Y Direct Debit Instruction Please complete this instruction to your branch or make payments directly from your account and return to: Lancashire CCC Emirates Old Trafford, Manchester M16 0PX. Originators Identification Number: PLEASE USE CAPITAL LETTERS. Please use full postal address and postcode of your Bank/Building Society. Banks/Building Societies may refuse to accept some instructions to pay Direct Debits from some types of accounts. To the Manager Bank/Building Society Address Line 1 Address Line 2 Postcode Name(s) of Account Holder(s) Account number Sort Code 2 month Direct Debit 3 month Direct Debit Your instructions to the Bank/Building Society and signature. I instruct you to pay Direct Debits from my account at the request of LCCC. The amounts are variable and may be debited on various dates. I understand that LCCC may change the amounts and dates only after giving me prior notice. I will inform the Bank/Building Society and LCCC in writing if I wish to cancel this instruction. I understand that if any Direct Debit is paid which breaks the terms of this instruction, the Bank/Building Society will make a refund. Signature(s) Date D D M M Y Y Membership Agreement Before signing this agreement please carefully read the enclosed Terms of Membership, including the Ticket Terms and Conditions, Conditions of Entry and Privacy Policy and retain a copy for your information. I confirm that all the information supplied in this form is correct and I agree to be bound by the terms enclosed. In particular, I will ensure that tickets issued to me will not be advertised or sold whether on the internet or elsewhere unless authorised. Failure to sign this application will result in your application not being processed. Signature(s) Date D D M M Y Y Privacy Policy - Personal information which you supply to us (Lancashire County Cricket Club) may be used in a number of ways. For example: To create an individual customer record for you so we can understand and respect your preferences and provide you with the products or services you request. For general record keeping, statistical and other analytical purposes. To carry out market research. For fraud screening and prevention purposes. We may share information with those third parties necessary to process your transactions with us, such as debit/credit card companies, banks, etc. By submitting this form, you will be indicating your consent to receiving telephone or marketing messages from us. If you do not wish to receive such messages please tick one or more of the boxes below: Telephone Electronically You have the right to ask that we stop contacting you by updating your personal preferences on your e-ticketing account or by contacting the Ticket Office in writing to: tickets@lccc.co.uk or to Ticket Office, Lancashire County Cricket Club, Emirates Old Trafford, Manchester M16 0PX. Please include your names, address and/or address when you contact us. For LCCC s full Privacy Policy please visit

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