How to Download a Red App

Transcription

1 How to Download a Red App End to End Process Quick Reference W H O C A N D O W N L O A D / R E Q U E S T A R E D A P P Anyone with Sabre Agency eservices Admin or Ordering rights automatically has Agency Buyer access to the Sabre Red App Centre and may purchase Red Apps for their agency. Other agents may Shop, but not purchase/download. For more information on who can purchase Red Apps, visit FAQs or vist the Sabre Red App Centre at STEP E X A M P L E 1. Log in to the Red App Centre using your regular Sabre credentials. Page 1 of 7

2 2. Browse the Red App Centre for available Red Apps. 3. Find a Red App you are interested in. For Free Order Now eligible Red Apps, click the button. In the next screen either select to entitle the Red App to ALL PCC(s) in your agency screen or create a CSV file with the list of specific PCC(s) you want to have the Red App entitled to (this step only applies for Free Order Now apps). Once Sabre has completed processing the entitlement you will receive a new message in the Sabre Red App Centre Message centre, advising that the Red App is ready to be activated from the Sabre Red Workspace Agency Admin Tool. For Free - Order Now Red Apps, steps 4 8 are not required. Some Red Apps may require to Contact the Seller; or if you wish to request more information about the Red App from the Seller before downloading, see Step 4. Sabre and the Sabre logo design are trademarks and/or service marks of an affiliate of Sabre Inc. All other trademarks, service marks, and trade names are owned by their respective companies. 1998, 1999 Sabre Inc. All rights reserved. 2.0

3 STEP E X A M P L E 4. Write a message to the seller to request more information about a specific Red App, such as purchase price or specific functionality. To purchase and request the Red App, include in your message the PCC(s) that should receive the Red App for the Seller to process. The seller will process the order based on the list of provided PCC(s). 5. Click Send. After the seller confirms the sale for the PCC(s) you provided, you will receive a new message in the Red App Centre Message Centre. 6. Log into the Red App Centre again, click Admin Centre at the top of the page. Each Red App you requestedappears under Purchases Pending Approval. 7. Click the requested Red App under Purchases Pending Approval to view the terms of the sale. You must do this for each Red App listed. 8. Agree to the terms by clicking Approve Purchase at the bottom of the screen. You must do this for each Red App listed. After you approve the purchase, the Sabre system entitles users to obtain the Red App for the defined set of PCC(s). You receive a message advising you can now turn ON the Red App for the specific users via the Agency Admin Tools within Sabre Red Workspace. How to Download a Red App End to End Process Quick Reference Page 3 of Sabre Inc. All rights reserved. Sabre, Sabre Holdings, and Sabre Travel Network are trademarks and/or service marks of an affiliate of Sabre Holding Corporation.

4 How to Turn ON a Red App for Entitled Users in the Sabre Red Workspace Agency Admin Tools B E F O R E Y O U S T A R T At least one user per agency must have access to the Sabre Red Workspace Agency Admin Tools. This is handled by the Sabre Admins and is pushed as a one time update. An Agency Admin can be the same user as the Agency Buyer for the Red App Centre. Access to the Sabre Red Workspace Agency Admin Tools can be requested through eservices or by contacting a Sabre Account Manager. After getting confirmation of tool activation, click Help then Check for Updates to trigger the update process. After restarting Sabre Red Workspace, the agent should have a link to Agency Admin Tools under the Admin menu. The below step by step instructions outline the overall process for activating a Red App entitled to a specific Agency through the Agency Admin Tools. Agency Admins can control many other Sabre Red Workspace configurations from the Agency Admin Tools. To view a detailed Agency Admin User Guide, click here. C R E A T E A G R O U P Launch the Agency Admin Tools from the Admin menu in Sabre Red Workspace. Select Create new group, then Click Next. Input a Group Name to describe the group you will create. No special characters are allowed (such as spaces). In the left pane is a list of all available Ungrouped Agents. This list represents all users in your entire agency. By default all users are ungrouped. Select users for the group by clicking individually or with a cntrl-click to select multiple users and then click Add. To add all users displayed Click Add All. You can add a maximum of 1,000 users to a group. Filters may be applied to the left panel by Agent ID, Agent Last Name, City, Country, PCC and State to help locate users or groups of users. How to Download a Red App End to End Process Quick Reference Page 4 of Sabre Inc. All rights reserved. Sabre, Sabre Holdings, and Sabre Travel Network are trademarks and/or service marks of an affiliate of Sabre Holding Corporation.

5 After you add all desired users to the new group, click Save. Click OK to confirm. E N A B L E A R E D A P P F O R A U S E R Select Change Sabre Red Workspace settings for my agents under the Manage Configurations section, then click Next. Select the group name that contains the users you want to have the Red App, then click Next. After a few moments, Configure settings for Workspace will appear. This allows an Agency Admin to enable or disable Sabreprovided applications. To customize Red Apps,click the Configure Settings for Workspace title to collapse the menu. How to Download a Red App End to End Process Quick Reference Page 5 of Sabre Inc. All rights reserved. Sabre, Sabre Holdings, and Sabre Travel Network are trademarks and/or service marks of an affiliate of Sabre Holding Corporation.

6 Click the Configure settings for Red Apps title to expand the menu. A list of Red Apps that are entitled to users within the group will display. By default these applications will be off. Scroll through the list, locate the desired applications, and click ON next to those you want to activate. Click Save when finished. Review the changes to ensure they are correct, then click Apply Changes. Click OK to confirm. Note: It may take several hours before the user receives the application. R E C E I V I N G T H E R E D A P PS After allowing time for Sabre Red Workspace to apply the changes, the members of the group entitled to the application will receive the Red App as an update. How to Download a Red App End to End Process Quick Reference Page 6 of Sabre Inc. All rights reserved. Sabre, Sabre Holdings, and Sabre Travel Network are trademarks and/or service marks of an affiliate of Sabre Holding Corporation.

7 Updates are received automatically 20 minutes after launch or manually by clicking Help, and then Check for Updates. To validate that the user received the application before restarting Sabre Red Workspace, click Help and then History of Updates to look for Red Apps with a Status of Not Activated. After restarting Sabre Red Workspace, you can also look under Contact Us Application Vendor Support to validate that the application installed successfully. How to Download a Red App End to End Process Quick Reference Page 7 of Sabre Inc. All rights reserved. Sabre, Sabre Holdings, and Sabre Travel Network are trademarks and/or service marks of an affiliate of Sabre Holding Corporation.