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1 Call times D - Daytime (8am - 6pm Weekdays) E - Evening (6pm - 8am Weekdays) W - Weekend (6pm Friday - Midnight Sunday) Charge details Charges are given in pence per minute. Charges are inclusive of VAT unless otherwise stated. A minimum call charge of 5p is applied unless otherwise noted with a ǂ Local and National Calls Page 1 Local and National Calls, Other Call Services, Mobiles, International Mobiles, International Satellite Mobiles Page 2 Direct Dial - International Calls Page 3 Directory Enquiries 118 Services Page 4 Premium Rate Services Page 5 Multimedia Services, Paging Services, Internet Services, Not-included Internet Services, WiFi Services, Specialist Services. Call Charge Code Charge Code Description Pricing Info D E W Freephone Freephone ǂ Call time Local Local Call time Local NTS Local Non Geographic Calls Call time National National Call time National NTS National Non Geographic Calls Call time Other Call Services Call Charge Code Charge Code Description Pricing Info D E W Daytime Evening Weekend CallReturn CallReturn c Calls to Message Services and Personal Numbering Services Call time g21 Calls to New Voice Services Call time r Calls to Pagers and Voice Messaging Services Call time f Calls to Personal Numbering Services and Mobile telephones Call time n Calls to Premium Rate Services and Information Services Call time Emsat Direct Dialed European Mobile Satellite System Call time Iridium (code /7) Direct Dialed Iridium satellite service. Call time Thuraya (code ) Direct Dialed Thuraya satellite service. Call time OpFee Operator Connection Fee ReminderCall ReminderCall RingBack RingBack SMS to UK Landline SMS to UK Landline SMS to UK Mobile SMS to UK Mobile ThreeWayCall ThreeWayCall Calls to Mobiles BT Mobile Call time O2 Call time Opal Mobile Call time Orange Call time Vodafone Call time Mobile Call time T-Mobile Call time Virgin Mobile Call time International Calls to Satellite Mobiles Call Charge Code D E W INMARSAT-A INMARSAT-B-Sat INMARSAT-B-Sat High Speed Data - Duplex INMARSAT-M4 High Speed Data in PSTN/ISDN INMARSAT-Mobiq (Mini-M) / M4 Voice INMARSAT-M-Sat INMARSAT-Skyphone International Calls to Mobiles Call Charge Country - Code D E W Call Charge Country - Code D E W Call Charge Country - Code D E W Andorra Gibraltar Netherlands Australia Greece New Zealand (inc Chatham Islands) Austria Guadeloupe Norway Azerbaijan Hungary Peru Belarus Iceland Poland Belgium Ireland Portugal Bosnia-Herzegovina Israel Reunion Bulgaria Italy Romania China Japan Serbia & Montenegro Croatia Kazakhstan Slovak Republic Cyprus (including the north of Cyprus) Kyrgyz Republic Slovenia Czech Republic Latvia South Africa Denmark Lebanon Spain (inc the Balearic Islands) Estonia Luxembourg Sweden Finland Macedonia Switzerland France Malaysia Turkey French Guiana Malta Uzbekistan Georgia Martinique Germany Monaco

2 Direct-dial International Calls Call Charge Country - Code D E W Call Charge Country - Code D E W Call Charge Country - Code D E W Afghanistan Georgia Nigeria Albania Germany Niue Algeria Gabon Norfolk Island Andorra Gambia Northern Marianas Angola Georgia Norway Anguilla Germany Oman Antarctica Australian Territory Ghana Pakistan Antigua & Barbuda Gibraltar Palau (The Republic of) Antilles (Netherlands) Greece Panama Argentina Greenland Papua New Guinea Armenia Grenada (inc Carriacou) Peru Aruba Guadeloupe Philippines Ascension Island Guam Poland Australia Guatemala Portugal Austria Guinea Puerto Rico Azerbaijan Guinea Bissau Qatar Azores Guyana Reunion Bahamas Haiti Rodriguez Islands Bahrain Honduras Romania Bangladesh Hong Kong Ross Island Barbados Hungary Russian Federation Belarus Iceland Rwandese Republic Belgium India Samoa (US) Belize Indonesia Samoa (Western) Benin Iran San Marino Bermuda Iraq Sao Tome & Principe Bhutan Ireland (Republic of) Saudi Arabia Bolivia Israel Senegal Bosnia-Herzegovina Italy Serbia & Montenegro Botswana Jamaica Seychelles Brazil Japan Sierra Leone Brunei Darussalam Jordan Singapore Bulgaria Kazakhstan Slovak Republic Burkina Faso Kenya Slovenia Burundi Kiribati Solomon Islands Cambodia (Kingdom of) Korea PDR (North) Somalia Cameroon Korea Republic (South) South Africa Canada Kuwait Spain (inc the Balearic Islands) Canary Islands Kyrgyz Republic Sri Lanka Cape Verde Laos St Helena Cayman Islands Latvia St Kitts & Nevis Central African Republic Lebanon St Lucia Chad Lesotho St Pierre & Miquelon Chile Liberia St Vincent & the Grenadines China Libya Sudan Colombia Liechtenstein Suriname Comoros Lithuania Swaziland Congo Luxembourg Sweden Cook Islands Macao Switzerland Costa Rica Macedonia Syria Cote d'ivoire Madagascar Taiwan Croatia Madeira Tajikstan Cuba Malawi Tanzania Cyprus Malaysia Thailand Czech Republic Maldives Togolese Republic Dem. Rep. of the Congo Mali Tokelau Denmark Malta Tonga Diego Garcia Marshall Island Trinidad & Tobago Djibouti Martinique Tunisia Djibouti Mauritania Turkey Dominica Mauritius Turkmenistan Dominican Republic Mayotte Turks & Caicos Is East Timor Mexico Tuvalu Ecuador Micronesia Uganda Egypt Moldova Ukraine El Salvador Monaco United Arab Emirates Equatorial Guinea Mongolia Uruguay Eritrea Montserrat USA Estonia Morocco Uzbekistan Ethiopia Mozambique Vanuatu Falkland Islands Myanmar (formerly Burma) Vatican City Faroe Islands Namibia Venezuela Fiji Nauru Vietnam Finland Nepal Virgin Islands (UK) France Netherlands Virgin Islands (US) French Guiana New Caledonia Wallis and Futuna French Polynesia New Zealand (inc Chatham Islands) Yemen Gabon Nicaragua Zambia Gambia Niger Zimbabwe

3 Directory Enquiry 118 Services Daytime Evening Weekend dq1 Call time dq2 Call time dq3 Call time dq4 Call time dq5 Call time dq6 Call time dq7 Call time dq8 Call time dq9 Call time dq10 Call time dq11 Call time dq12 Call time dq13 Call time dq14 Fixed fee dq15 Fixed fee dq16 Fixed fee dq17 Fixed fee dq18 Fixed fee dq19 Fixed fee dq20 Fixed fee dq21 Fixed fee dq22 Fixed fee dq23 Fixed fee and call duration dq24 Fixed fee and call duration dq25 Fixed fee and call duration dq26 Fixed fee and call duration dq27 Fixed fee and call duration dq28 Fixed fee and call duration dq29 Fixed fee and call duration dq30 Fixed fee and call duration dq31 Fixedfee 60/Call time 35/10 35/10 35/10 dq32 Fixedfee 60/Call time 39/9 39/9 39/9 dq33 Fixedfee 60/Call time 49/20 49/20 49/20 dq34 Fixedfee 60/Call time 50/10 50/10 50/10 dq35 Fixedfee 60/Callt ime 60/10 60/10 60/10 dq36 Fixed fee and call duration dq37 Fixed fee and call duration dq38 Fixed fee and call duration dq39 Call time dq40 Fixedfee 60/Call time 20/20 20/20 20/20 dq41 Fixed fee and call duration dq42 Fixed fee and call duration dq43 Call time dq44 Fixed fee and call duration dq45 Fixed fee and call duration dq46 Fixed fee and call duration dq47 Fixed fee and call duration dq48 Fixedfee 60/Call time 50/20 50/20 50/20 dq49 Fixedfee 60/Call time 50/50 50/50 50/50 dq50 Fixed fee dq51 Fixedfee 60/Call time 150/ / /150 dq52 Fixed fee and call duration dq53 Fixed fee and call duration dq54 Fixed fee and call duration dq55 Fixedfee 60/Call time 19/19 19/19 19/19 dq56 Fixed fee and call duration dq57 Fixed fee dq58 Fixed fee dq59 Fixed fee dq60 Fixed fee and call duration dq61 Call time dq62 Fixed fee dq64 Fixed fee and call duration dq65 Fixed fee and call duration dq66 Fixed fee dq67 Fixedfee 60/Call time 40/40 40/40 40/40 dq68 Fixed fee and call duration Call times D Daytime (8 am - 6 pm Weekdays) E Evening (6 pm - 8 am Weekdays) W Weekend (6pm Friday - Midnight Sunday) Pricing Info Call time: Costs are charged based entirely on the duration of the call. Fixed fee and call duration: Calls charged by fixed fee for the connection of the call in addition to a charge based on the call duration. Fixed fee 60/Call time: Calls charged by fixed fee and timed duration (where the fixed fee is the charge for the first 60 seconds of the call, or part thereof, and the duration charge applies following the first 60 seconds) dq69 Fixed fee and call duration dq70 Fixed fee and call duration dq71 Fixed fee and call duration dq72 Fixed fee and call duration dq73 Fixed fee and call duration

4 Premium Rate Services Daytime Evening Weekend ff0 Fixed fee ǂ ff1 Fixed fee ǂ ff11 Fixed fee ǂ ff12 Fixed fee ǂ ff13 Fixed fee ǂ ff14 Fixed fee ǂ ff16 Fixed fee ǂ ff17 Fixed fee ǂ ff18 Fixed fee ǂ ff19 Fixed fee ǂ ff2 Fixed fee ǂ ff20 Fixed fee ǂ ff21 Fixed fee ǂ ff24 Fixed fee ǂ ff25 Fixed fee ǂ ff26 Fixed fee ǂ ff27 Fixed fee ǂ ff30 Fixed fee ǂ ff6 Fixed fee ǂ g1 Call time m Call time p0 Call time p1 Call time p10 Call time p11 Call time p12 Call time p13 Call time p14 Call time p15 Call time p16 Call time p17 Call time p18 Call time p19 Call time p2 Call time p20 Call time p21 Call time p22 Call time p23 Call time p24 Call time p25 Call time p26 Call time p27 Call time p28 Call time p29 Call time p3 Call time p30 Call time p31 Call time p32 Call time p33 Call time p34 Fixed fee and call duration p35 Fixed fee and call duration p36 Fixed fee and call duration p4 Call time p5 Call time p6 Call time p7 Call time p8 Call time p9 Call time

5 Multimedia Services Daytime Evening Weekend mm1 Fixed fee and call duration mm2 Fixed fee and call duration mm3 Fixed fee and call duration mm4 Fixed fee and call duration mm5 Fixed fee and call duration mm6 Fixed fee and call duration mm7 Fixed fee and call duration g3 Fixed fee and call duration Internet Services g2 Call time g4 Call time g5 Call time i1 Call time i2 Call time i3 Call time i4 Call time i5 Call time i8 Call time i9 Call time i10 Call time i11 Call time i12 Call time i13 Call time i14 Call time i15 Call time i16 Call time i17 Call time i18 Call time i19 Call time i20 Call time i21 Call time i22 Call time i23 Call time i24 Call time i25 Call time i26 Call time i27 Call time Personal Numbering Services pn1 Call time pn2 Call time pn3 Call time pn4 Call time pn5 Call time pn6 Call time Daytime Evening Weekend pn7 Fixed fee and call duration pn8 Call time pn9 Call time pn10 Call time pn11 Call time pn12 Call time pn13 Call time pn14 Call time pn15 Call time pn16 Call time pn17 Call time pn18 Call time d Call time e Call time j Call time k Call time Paging Services Daytime Evening Weekend ff10 Fixed fee ff3 Fixed fee ǂ Not Inc Internet Services ff8 Fixed fee ǂ ff9 Fixed fee ǂ g6 Call time g7 Call time g8 Call time g9 Call time g10 Call time g11 Call time g12 Call time g13 Call time g14 Call time g15 Call time g16 Call time g17 Call time g18 Call time g19 Call time g20 Call time g22 Call time g23 Call time Wi-Fi Services fw1 Call time fw2 Call time fw3 Call time fw4 Call time fw5 Call time Specialist Services Daytime Evening Weekend ff15 Fixed fee ff28 Fixed fee ff29 Fixed fee

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