NIKE+ RUN CLUB WOMEN S HALF MARATHON SYDNEY FAQ S

Transcription

1 NIKE+ RUN CLUB WOMEN S HALF MARATHON SYDNEY FAQ S REGISTRATION WHEN WILL REGISTRATION OPEN? Registration for the Nike+ Run Club Women s Half Marathon Sydney will open on Monday, 29 th February ,000 spaces are available. First in best dressed! HOW DO I REGISTER? To register, visit nike.com/sydney SPAM To ensure our s do not end up in your Spam folder, please add nikewomenau@nike.com to your safe sender list to receive all registration announcements and information about the Nike Women s Half Marathon. Additionally, you can follow us at facebook.com/nikerunning. NIKE UNSUBSCRIBE If at any time you opt-out or unsubscribe from receiving future messages from Nike, then you will not be sent an notifying you that registration is open, even if you have participated in past Nike events. WHO MAY REGISTER? Women or men who are sixteen years or older as of the race event date may apply to participate in the Nike+ Run Club Women s Half Marathon Sydney. Entrants under the age of 18 at the time of registration will need their parent or guardian to sign for them at time of registration. Please note that all race tanks and shoes are women s apparel and sizing. WHY DO I NEED TO LOGIN WITH A NIKE+ PROFILE TO REGISTER? As a Nike sponsored event, we are integrating participation with the Nike+ Running technology that will provide all participants with unique training and race weekend experiences. We are excited to offer a physical race experience that will be integrated with Nike+ and will connect all Nike+ Run Club Women s Half Marathon Sydney runners with the world's largest online running community. After registration we will share more ways to enhance your training and race weekend experience through Nike+. IS THERE A FEE TO USE NIKE+? Registering with a Nike+ profile is free. If you have an iphone or Android device, you can download the free Nike+ Running App here. WHAT IF I DON'T RUN WITH MY PHONE OR DON'T HAVE A SMARTPHONE?

2 There are several additional devices that are integrated with Nike+ Running technology and you may utilize any of the devices as part of your participation. For more information and help choosing a Nike+ device, go here. HOW CAN I LEARN MORE ABOUT NIKE+? You can visit the Nike+ Running section of NikePlus.com to learn more about Nike+ technology and the Nike+ community. WHAT IS THE FEE TO REGISTER FOR THE NIKE+ RUN CLUB WOMEN S HALF MARATHON SYDNEY? - Registration with tank $50 - Registration with tank and shoes* $150 *Limit on entry with shoes. While supplies last. CAN I CHANGE MY SELECTED TANK and/or SHOES? Except in the event of a defective product, no exchanges of tanks or shoes will be permitted. To help you choose the correct size please refer to the sizing guide here WHAT ARE THE PAYMENT METHODS FOR REGISTRATION? Credit card payment can be made using MasterCard, VISA or AMEX. WHAT IS THE NIKE+ RUN CLUB WOMEN S HALF MARATHON SYDNEY HUB? The Nike+ Run Club Women s Half Marathon Sydney Hub is a central place for our runners to receive services to help them prepare for the race. Have your run analysed and a shoe recommended based on how you run. Get information on all of our Nike+ Run Club and Nike+ Training club options. WILL THERE BE AN ELITE DIVISION? The Nike+ Run Club Women s Half Marathon Sydney will not provide a preferred or elite start. The overall winner will be determined based on gun time. Therefore, female runners who would like to compete for the first place prize should plan to line-up as close to the starting line as possible. WHAT OTHER TERMS SHOULD I BE AWARE OF? Please click for a list of our full Terms & Condition s. IS THERE A TRAINING PLAN? Yes, we will offer suggested training plans via the Nike+ Running App and via Nike+ Run Club. WILL THERE BE OPTIONS TO TRAIN WITH OTHERS THAT HAVE REGISTERED? Yes. We will have Nike+ Run Club and Nike Training Club sessions leading up to the race. Check out nike.com/sydney or facebook.com/nikerunning for session times. WHAT IF I REGISTER AND THEN BECOME INJURED, OR AM UNABLE TO ATTEND THE RACE? Any injured registrant requesting a refund will need to submit a refund form by no later than Wednesday 1 June 2016, 4pm EST. Please contact nikewomenau@nike.com for the refund form. A refund of $25 (50% of the $50

3 registration fee) will be supplied (an entrant who purchased shoes with registration that cancels will still receive his or her shoes thus this portion of their registration fee will not be refunded). Refund requests submitted after this date will not be granted, regardless of circumstance. CAN I TRANSFER MY REGISTRATION TO ANOTHER RUNNER? No transfers are available for the Nike+ Run Club Women s Half Marathon Sydney. NIKE+ RUN CLUB WOMEN S HALF MARATHON SYDNEY / RACE PACK IF I HAVE PURCHASED THE SHOE OPTION, WHERE AND WHEN DO I COLLECT MY SHOES? Shoes will be available for collection from the Nike+ Run Club Women s Half Marathon Sydney Hub, located in Sydney s CBD (exact address to be confirmed closer to the date) from Thursday 29 th June until Saturday 2 nd July. I M NOT FROM SYDNEY. HOW CAN I COLLECT MY SHOES? Shoes can only be collected from the Nike+ Run Club Women s Half Marathon Sydney Hub. We will not mail out or provide other collection options for any uncollected shoes. Registrants not located within Sydney should take this in to consideration when selecting their registration option. Shoes purchased and not collected at the Nike+ Run Club Women s Half Marathon Sydney Hub in Sydney during the stated shoe collection period will be deemed abandoned. Abandoned shoes will be held by Nike for thirty days following the close of the collection period and then disposed of, in Nike s sole discretion, without further notice. No collection outside the shoe collection period at the Nike+ Run Club Women s Half Marathon Sydney Hub will be allowed. WHERE CAN I PICK UP MY RACE PACKET? All race packs will be mailed to you 2 weeks prior to the race, via your nominated address during registration. CAN SOMEONE ELSE PICK UP MY RACE PACKET ON MY BEHALF? No, each registered individual located within NSW must pick up her own race packet. You must bring a valid government issued photo ID to pick up your race pack. CAN I PICK UP MY PACKET ON RACE DAY? No, there will not be packet pick-up on race day. WHAT DOES MY RACE PACKET INCLUDE? In your race day packet, you will receive: a running bib incorporating your timing band that MUST be worn throughout the race, a race tank that MUST be worn race day, and product samples from our partners. PARKING / TRANSPORTATION Information to be provided closer to the event.

4 ARE THERE TOILETS AT THE START VENUE? Yes. There will be toilets available pre and post-race and throughout the course. WILL THERE BE ANY FOOD AT THE FINISH? Yes. Water and hydration drinks will be provided. Food vendors will also be on site from whom you may purchase other food and drink. HOW DO I GET TO THE RACE LOCATION? Information on transportation options will be provided closer to the event date. WHERE DO I PARK FOR THE EVENT? Information on parking locations will be provided closer to the event date. PARTICIPANTS CAN WALKERS PARTICIPATE IN THE HALF-MARATHON? Yes, walkers are welcome; however, all participants must complete the race within the specified time. These cutoff times will be confirmed closer to the event date. Walkers who are not on pace to complete the event before the course closes will be picked up and transported to the finish line by race officials. HOW MANY RUNNERS DO YOU EXPECT TO PARTICIPATE THIS YEAR? Approximately 3,000 participants are anticipated. CAN MEN PARTICIPATE? Yes, the Nike+ Run Club Women s Half Marathon Sydney accepts all runners and walkers. However, please note that the race tank and shoe option are in women s style and sizes only. HOW CAN I VOLUNTEER? We welcome your participation as a volunteer! The event will need hundreds of volunteers to staff the aid stations and offer support to the runners at the start and finish. All volunteers will receive an official race volunteer t-shirt. If you are interested in volunteering at the Nike+ Run Club Half Marathon Sydney please nikewomenau@nike.com.au so that we can supply you with further information. THE RACE & COURSE WHAT DO I NEED RACE DAY TO BE ALLOWED TO PARTICIPATE? To participate in the Nike+ Run Clun Womes s Half Marathon Sydney, and to be allowed on course, you must be wearing your assigned race tank and matching bib. Runners that do not have both of these items will not be permitted to participate.

5 WHAT IF MY TIMING CHIP FALLS OFF DURING THE RACE? Runners that make it to the finish line missing their timing chip should make their way to the solutions zone at the finish for further assistance, to prove their status, and to be recognized as a finisher. WHAT TIME DOES THE RACE START? The Nike+ Run Club Women s Half Marathon Sydney will start at 8:00am*, Sunday July 3, *Start time subject to change on confirmation of course. HOW MANY WATER STATIONS WILL BE AVAILABLE? Water and Hydration beverages will be available throughout the course. Please check back later for more specific details on course hydration station locations. WHERE CAN I FIND A COURSE MAP? Course details will be released closer to the event date. DO I NEED TO COMPLETE THE COURSE BY A SPECIFIC TIME? Yes. All runners must complete the race by a certain time. This time will be confirmed closer to the event date. WHAT IF I CANNOT COMPLETE THE COURSE BEFORE IT CLOSES? Participants who are unable to complete the course within the time allotted will be transported to the finish line by race officials (participants who are transported to the finish line will not be recognized as a finisher). Runners who choose not to be picked up will not be recognized as a finisher and assume full responsibility for their safety as the road opens to traffic and the public. WHERE CAN MY FRIENDS AND FAMILY CHEER ME ON? Check back closer to the event for suggested vantage points on the course. IS THERE A BAG CHECK FOR PARTICIPANTS? Yes, there will be a bag check for all participants within the start/finish area. <Insert site map> WHAT ARE THE PRIZES? Each participant that finishes the race will receive a commemorative item upon finishing. The winner of the Nike+ Run Club Women s Half Marathon Sydney will win a trip to the Nike+ Run Club Women s Half Marathon LA in September 2016 (exact date of event is still to be confirmed), to be held in Los Angeles, California, please see the event Terms and Conditions for more details. WHO CAN I CONTACT IF I HAVE FURTHER QUESTIONS? Please nikewomenau@nike.com with any additional questions.