Vestas Service Value Proposition

Transcription

1 Vestas Service Value Proposition MAINTENANCE Your Power Our Commitment Brazil Wind Power 2017

2 A Challenging Landscape- Brazil at glance - Wind industry service and operational risks Challenges Turbine availability during optimum conditions Budgeting for unplanned maintenance events Spare parts access & availability and supply chain reliability Shortages in skilled workforce Safety and environmentally friendly footprint Asset management expertise Managing unpredictability Vestas Service signifies peace of mind for maximum ROI & Safety 2 Vestas Maintenance

3 Vestas Services - Fleetwide Lifetime Service Partner for Brazil - Value Proposition Comprehensive service offerings for the full lifetime of our customers assets Delivering a high level of safety performance. We strive to be transparent and to have a close collaboration with you in order to optimise your business. Your assets could be any technology or brand additional to Vestas. Delivering high-quality service solutions in order to lower the Levelised Cost of Energy for your preferred O&M strategy. Offering you optimised performance by growing our knowledge and insight from servicing the world largest operating wind base. Continuously improving our offerings thanks to the largest R&D organisation in the industry. 3 Vestas Maintenance

4 Vestas is the world s largest service provider - In fact, Vestas does not only have the largest installed base but also the largest service fleet Accumulated installed MW, year-end , ,816 11,394 14,579 20,312 25,804 32,901 41,609 51,100 57,000 0 Mingyang United Power Suzlon Goldwind Siemens Gamesa Enercon GE Wind Vestas Vestas Fleet under service As of Today*: +85 GW installed in 75 Countries Source: MAKE Report, Onshore only, * Vestas Maintenance +30,000 Wind Turbines monitored ~ 7,000 Dedicated Service Staff

5 Pure.Performance - A partnership with Vestas provides predictability in a flexible business model The Right O&M Planning Predictive maintenance planning based on weather forecasts and performance analysis Focused on preventive and predictive maintenance to secure highest possible availability for customers The Right Infrastructure Global delivery, logistics & sourcing network 24/7 surveillance centre & hotline The right parts, in the right time, at the right place The Right People Industry leader in safety & certified training Experts in O&M and engineering LEAN problem solving techniques High HSE standards and performance The Right Intelligence +30 years of global data collection Local diagnostics data centres Global performance monitoring network Data stream from +30,000 turbines 5 Vestas Maintenance

6 Safety Values At Vestas - Background & Development Background Safety journey Safety is deeply anchored in Vestas DNA, it is an integrated part of the business, something that is lived since we believe that all hazards can be managed In 2005 Vestas commenced multiple wide-ranging safety initiatives and detailed injury tracking systems to assure proactive safety Lost time injuries (LTI) have been reduced at an average rate of 28% every year from 2005 to 2016 Today Vestas reports 1,5 lost time injuries per one million working hours (2015) The new measure of Total Recordable Injuries (TRI) has been introduced in 2011, covering a broader range of injuries Injuries per working hours Lost time injuries Total Recordable injuries ,2 2,8 2,1 1,6 1, *Vestas own staff only, no contractor fatalities included 6 Vestas Maintenance

7 Technical & Safety Training Set Up USA Vestas Instructors: 16 Troubleshooting Denmark Vestas Instructors: 12 Troubleshooting France Vestas Instructors: 1 Germany Vestas Instructors: 10 Troubleshooting China Vestas Instructors: 3 Troubleshooting Mexico Facility/Equip only Spain Vestas Instructors: 8 Troubleshooting Brazil Facility & Vestas Instructors : 3 Troubleshooting South Africa Vestas Instructors: 1 India Vestas Instructors: 3 Troubleshooting Australia Vestas Instructors: 1 Troubleshooting MED Training Centres NCSA Training Centres APC Training Centres New in 2017/ Vestas Maintenance

8 Pure.Performance - A partnership with Vestas provides predictability in a flexible business model The Right O&M Planning Predictive maintenance planning based on weather forecasts and performance analysis Focused on preventive and predictive maintenance to secure highest possible availability for customers The Right Infrastructure Global delivery, logistics & sourcing network 24/7 surveillance centre & hotline The right parts, in the right time, at the right place The Right People Industry leader in safety & certified training Experts in O&M and engineering LEAN problem solving techniques High HSE standards and performance The Right Intelligence +30 years of global data collection Local diagnostics data centres Global performance monitoring network Data stream from +30,000 turbines 8 Vestas Maintenance

9 The Right OPERATIONS AND MAINTENANCE plan - Prevention through prediction Vestas Turbine Watch provides +15 years expertise in of 24/7/365 SURVEILLANCE ensuring timely response Identify performance deviation in the fleet based on statistical analysis and predictive models to INITIATE OPERATIONS ACTIVITIES at the right time VTM MONITOR IDENTIFY & INITIATE VGA LEARN & IMPROVE PLAN & REPAIR Findings are used to improve maintenance strategy to provide RELIABLE PERFORMANCE AND OUTPUT MANAGEMENT Planning of maintenance based on Vestas Forecasting to help MAXIMISING PRODUCTION 9 Vestas Maintenance

10 Pure.Performance - A partnership with Vestas provides predictability in a flexible business model The Right O&M Planning Predictive maintenance planning based on weather forecasts and performance analysis Focused on preventive and predictive maintenance to secure highest possible availability for customers The Right Infrastructure Global delivery, logistics & sourcing network 24/7 surveillance centre & hotline The right parts, in the right time, at the right place The Right People Industry leader in safety & certified training Experts in O&M and engineering LEAN problem solving techniques High HSE standards and performance The Right Intelligence +30 years of global data collection Local diagnostics data centres Global performance monitoring network Data stream from +30,000 turbines 10 Vestas Maintenance

11 Vestas Warehouse footprint (2015) 25 warehouses placed geographically to secure quality & on time delivery Area warehouses Central warehouses Global warehouse Legacy warehouse 11 Vestas Maintenance

12 Repair Solutions -Cost efficient repair solutions and complete replacements Vestas offers you 568 different repair solutions and has 7 internal repair workshops and repair partners located strategically across the world. Supporting your O&M strategy we have introduced our main component Care Concepts: BladeCare Repair solutions: Cracks, erosion and surface repairs Lightning damage repair Blade cleaning services Blade tip refurbishment exchange Gel coating/painting GeneratorCare Uptower and onsite repairs: High-speed shaft bearing change (rotor and generator side) High-speed shaft change Intermediate shaft bearing change (rotor and generator side) Intermediate shaft change GearboxCare Uptower and onsite repairs: Bearing exchanges Rebalancing Rotor cable replacement GeneratorCare includes the uptower repair solution for Leroy Somer generators for 3 MW turbines. 12 Vestas Maintenance

13 Pure.Performance - A partnership with Vestas provides predictability in a flexible business model The Right O&M Planning Predictive maintenance planning based on weather forecasts and performance analysis Focused on preventive and predictive maintenance to secure highest possible availability for customers The Right Infrastructure Global delivery, logistics & sourcing network 24/7 surveillance centre & hotline The right parts, in the right time, at the right place The Right People Industry leader in safety & certified training Experts in O&M and engineering LEAN problem solving techniques High HSE standards and performance The Right Intelligence +30 years of global data collection Local diagnostics data centres Global performance monitoring network Data stream from +30,000 turbines After Sales product development 13 Vestas Maintenance

14 The Right Intelligence - Vestas market leading intelligence systems constitute the core of WTG optimization the RIGHT PEOPLE +5% AEP GLOBAL DATA LOCAL ANALYSIS SIMPLICITY & CENTRICITY DATA KEY INSIGHTS PRODUCT DEVELOPMENT 7 Vestas Performance and Diagnostics Centres with global reach Locally responsive diagnostics data centres throughout the world Vestas operates the largest worldwide wind turbine data system Data from +33,000 turbines Deployment of a global, agile and crossfunctional analytical platform Unified overview and seamless user experience 90 % of customer needs secured by 10 data points 24/7 service availability Data available in many forms and shapes Data insights based on +15 years experience and learning Benchmarking against the world (VTM) Enables global analytical governance and improvement of diagnostics capabilities All this knowledge and information enable Vestas to develop new products for the After Sales market Products meant to increase production, availability or lifetime of customers assets 65 TB of information 14 Vestas Maintenance

15 Number of turbines (>500kW) Turbine Plus and Life Plus - Availability and Lifetime increase Turbine Plus Vestas has more than 40 products that are meant to increase the availability of the turbines: Automatic Lubrication Systems Bat Mitigation System Climate Package - High Voltage Transformer room Controller Upgrade to VMP Global Leading Edge Protection of wind turbine blade Lightning Protection: Copper Cap and Copper Strips Obstacle Collition Avoidance System (OCAS) Optional Fire Trace: Fire Suppression System Vestas Shadow Detection System Life Plus Vestas has developed different strategies to calculate how much can the components of the turbine be operating through load models and on-site inspections Despite unclear regulation in place, Vestas is willing to be your long-term Service Provider. Life Plus services Loads Analysis based on historic data Physical inspection of the turbine Remaining lifetime calculation Monitoring and Inspection programs Operation and Maintenance Turbines aged 15+ years Vestas GE Enercon Siemens Gamesa Other 15 Vestas Maintenance 1 Source: MAKE Consulting (April,2016); only showing turbines with a nominal output of 500kW or higher

16 Power Plus - Improvement of Vestas customers AEP Power Uprate for V MW PowerPlus launch Vortex Generators for V MW Power Uprate for 3MW platform Extended Cut Out for V80-1.8/2.0MW Power Performance Optimisation 2.0 launch Power Uprate for V90-1.8MW Extended Cut Out for V90-3.0MW Power Uprate and Extended Cut Out for V /2.0MW Power Performance Optimisation launch Vortex Generators and Gurney Flaps for V90-1.8/2.0MW and V /2.0MW Vortex Generators for multibrand turbines Controller Upgrade for V90-3.0MW Constantly improve our turbines is key to ensure to our customer that we tailor made the optimization of their assets. We deliver 2-3 new products per year to increase our After Sales portfolio In Brazil we have analyzed 13 wind farms and they are able to increase 1,5%-3,5% AEP with different PowerPlus products 16 Vestas Maintenance

17 Power Plus - Track record CEU 530 WTGs in total NEU 1080 WTGs in total AME 3500 WTGs in total MED 1100 WTGs in total APC 640 WTGs in total 17 Vestas Maintenance

18 Active Output Management Performance concepts tailored for you Your assets need long term partnership with solid, reliable and transparent partners that can have close collaboration with you in order to optimise your business. 18 Vestas Sales Maintenance presentation Active Output Management

19 Thank you for your attention. Copyright Notice The documents are created by Vestas Wind Systems A/S and contain copyrighted material, trademarks, and other proprietary information. All rights reserved. No part of the documents may be reproduced or copied in any form or by any means - such as graphic, electronic, or mechanical, including photocopying, taping, or information storage and retrieval systems without the prior written permission of Vestas Wind Systems A/S. The use of these documents by you, or anyone else authorized by you, is prohibited unless specifically permitted by Vestas Wind Systems A/S. You may not alter or remove any trademark, copyright or other notice from the documents. The documents are provided as is and Vestas Wind Systems A/S shall not have any responsibility or liability whatsoever for the results of use of the documents by you. 19 Vestas Maintenance