Level 2 UCO9. Follow health and safety practice in the salon. Learner name: Learner number: UCO9_v2 F/507/0522

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1 Level 2 UCO9 Follow health and safety practice in the salon Learner name: Learner number: UCO9_v2 F/507/0522

Overview Level 2 3Credits Through this unit you will learn how to follow all health and safety procedures for the smooth and safe running of a salon.

2 Overview Level 2 3Credits Through this unit you will learn how to follow all health and safety procedures for the smooth and safe running of a salon. You will be able to ensure clients and visitors are safe at all times and assist them with the correct safety procedures. You will be able to carry out risk assessments and be able to identify the difference between hazards and risks. You will also learn how to report and deal with any workplace accidents effectively. Guided Learning Hours (GLH) 30 2

3 What you must know & do How to achieve this unit On completion of this unit you will: Learning outcome 1 Know how to maintain health and safety practices in the salon a. Outline the legislation, codes of practice and workplace policies that need to be maintained and followed in a safe working salon b. Identify the difference between a hazard and a risk c. Describe hazards that may occur in a salon and the ones that need to be referred d. Outline the ways in which a clean and hygenic salon environment can be maintained e. Describe the emergency procedures that need to be followed within your salon f. Outline the correct use of firefighting equipment for different types of fires and state the dangers of the incorrect use of each Learning outcome 2 Be able to maintain health and safety practices in the salon a. Identify hazards within your own area of responsibility following your salon s risk assessment policy b. Deal with hazards within your own area of responsibility following your salon s risk assessment policy 3

4 What you must learn This section provides you with guidance on the recommended knowledge and skills required to achieve this unit. Learning outcome 1 Know how to maintain health and safety practices in the salon Outline the legislation, codes of practice and workplace policies that need to be maintained and followed in a safe working salon 4 Salon health and safety legislation and regulations: Health and safety at work employers and employees should take reasonable care for the health and safety of themselves, other staff and any other people who are affected by their work, i.e. clients. Control of substances hazardous to health (COSHH) store, handle, use, and disposal of chemicals, replace lids, ventilation for vapour and dust, avoid over-exposure to chemicals, follow manufacturers instructions for use. Reporting of injuries diseases and dangerous occurrences (RIDDOR) any incident or accident that occurs in the work place should be recorded and reported to the relevant person. Personal protective equipment (PPE) employers have to ensure that employees who may be exposed to health risks or injuries are provided with appropriate protective equipment. Employees must use this. Electricity at work visual check of equipment, no trailing wires, portable appliance testing (PAT). Manual handling moving stock safely, lifting, working heights, unpacking. Supply of goods and services covers consumer rights including being of satisfactory quality, the conditions under which goods may be returned after purchase and whether goods are fit for their intended purposes. Trade description it is illegal to mislead the general public. This also applies to verbal descriptions given by a third party and repeated. Data protection information on client records must not be passed on to anyone else without the express permission of the person involved. Employer s liability (compulsory insurance) employers must have all their staff covered by this insurance and a current certificate of insurance must be displayed at the place of work for claims that might arise when an employee suffers injuries or illness as the result of negligence by either the employer or another employee. Employer responsibility for safety of employees hold current/valid liability insurance, display health and safety rules (covering staff/employees/clients/ fire evacuation), provide regular training, accurate record keeping, monitoring, consult experts.

Identify the difference between a hazard and a risk Maintaining a safe salon all staff to follow salon policies, keep it clean, tidy, use safe standards of working, remove spillages, report slippery

5 Identify the difference between a hazard and a risk Maintaining a safe salon all staff to follow salon policies, keep it clean, tidy, use safe standards of working, remove spillages, report slippery surfaces, remove/report obstacles, clear access to work stations/beds/trolleys and equipment, clean/sterilise/disinfect tools, equipment and work surfaces, risk assessment, professional personal hygiene, follow salon rules. Code of conduct personal hygiene, appearance, code of ethics, salon safety and hygiene, follow relevant legislation, should be observed by all staff. Hazard: A hazard is something that has the potential to cause harm e.g. a trailing wire. Risk: A risk is the likelihood of a hazard happening. The hazard is assessed for likelihood of happening (risk assessment). Describe hazards that may occur in a salon and the ones that need to be referred Hazards that you deal with: Hygiene issues follow general personal hygiene routines to ensure you are clean e.g. shower daily, wear clean clothes, wear anti-perspirants/deodorants etc. wash your hands before and after each client, sterilise equipment and tools. Spillages clear up and/or signpost. Handling chemicals wear personal protective equipment, follow manufacturers instructions. Hazards that need to be referred: Injuries/diseases/loss of life report to appropriate authorities. Malfunction of equipment report to your superior/manager. Obstructions get help to move if needed. 5

What you must learn Outline the ways in which a clean and hygienic salon environment can be maintained Sterilise/sanitise equipment and yourself: Hand washing, washing equipment, methods of

6 What you must learn Outline the ways in which a clean and hygienic salon environment can be maintained Sterilise/sanitise equipment and yourself: Hand washing, washing equipment, methods of sterilising and sanitisation e.g. autoclave, UV cabinet, sterilising fluid, surgical spirit, antiseptic wipes/washes/sprays. Disposal of waste: Sharps box, lined bin, dilute chemicals with running water, recycle empties, follow environmental protection guidance, salon policies for hazardous waste and single use items. Personal presentation: General appearance, personal hygiene, clean and ironed uniform. Working environment: Keep work area clean and tidy, sweep up hair straight away, use disposable equipment where possible, use clean towels/ couch roll for each client. Describe the emergency procedures that need to be followed within your salon If there is a direct threat to health always dial 999 first. Accidents: Call ambulance (999), internal emergency number, nominated first aider, records. (111 for non-emergency assessment). Follow accident reporting procedures which meets with salon policy. First aid: Call nominated first aider, use the emergency internal number, ensure accurate records. Ensure you know where the first aid box is located and what it contains. Fire evacuation: Nominated assembly point, fire wardens, and regular simulation. Incidents: Call security, emergency internal number, emergency external numbers 999 (UK) or 112 (EU). 6

7 Outline the correct use of firefighting equipment for different types of fires and state the dangers of the incorrect use of each Alarm: If heard then evacuation procedures must be followed. Smoke alarm/detector: If heard then evacuate and procedures must be followed. Firefighting equipment: If a fire breaks out evacuate the building immediately and raise alarm, be aware of location of fire extinguishers, sand bucket, fire blanket, alarm. Extinguishers: Water for use on paper, wood, textiles. Foam wood, paper, textiles and flammable liquids. Powder wood, paper, textiles, flammable liquids, gaseous fires, live electrical equipment. CO2 gas flammable liquids and live electrical equipment. Sand bucket flammable liquids and oils. Fire blanket for small fires, mainly for use in the home. Incorrect use of equipment: Fires spread, injury or death, destruction of property and equipment. 7

What you must learn Learning outcome 2 Be able to maintain health and safety practices in the salon Identify hazards within your own area of responsibility following your salon s risk assessment

8 What you must learn Learning outcome 2 Be able to maintain health and safety practices in the salon Identify hazards within your own area of responsibility following your salon s risk assessment policy Examples of risks/hazards in the salon: Hygiene poor personal cleanliness, lack of regular washing of uniform, equipment (dirty, not sterilised), cross-infection, cross-contamination between clients. Use of tools and equipment comply with all legislation, (health and safety, electricity at work, portable appliance testing (PAT), reporting of injuries and dangerous diseases, manual handling), visual checks, only use products and equipment for intended purpose, follow the manufacturer s instructions, ensure all equipment, tools and products are fit for purpose. Environmental wet/slippery floor, hair on the floor, cluttered passage/ corridors, blocked passageway/entrance/exit. Equipment broken, worn, faulty, incorrect use, trailing leads. Chemicals leaking, damaged packaging, no PPE used. Personal protective equipment avoid latex; wear powdered gloves, apron, masks and protective glasses as needed. Disposal of waste sharps box, lined bin, dilute chemicals with running water, recycle empties, and follow eco-friendly guidance, salon policies for hazardous waste and single use items. Position yourself and the client appropriately: Stylist/therapist/nail technician position yourself safely, when sitting or standing, ensure good posture (straight back, stand upright, even weight distribution, maintain balance, remain relaxed, do not overstretch), poor posture will result in fatigue, uneven service, back/shoulder injury. Client seated/lying comfortably (adjust height of chair/basin, adjust back rest of couch), if seated keep feet flat on floor, legs uncrossed, back supported, regular comfort breaks. Security (cash) unattended reception/till, money in transit, cash left in till overnight. Security (people) staff, clients, visitors, children, personal belongings, disregard of systems (security, emergency evacuation, storage/use of confidential staff/client records, business information). 8

Deal with hazards within your own area of responsibility following your salon s risk assessment policy Some hazards can be dealt with immediately by yourself and follow the salon code of conduct, any

9 Deal with hazards within your own area of responsibility following your salon s risk assessment policy Some hazards can be dealt with immediately by yourself and follow the salon code of conduct, any hazards you are not able to deal with must be reported. Salon hazards: Require immediate action refer to your job description, level of responsibility, duty to recognise/deal with hazards, training on dealing with hazards, deal with hazards without endangering yourself/others, if in doubt call for assistance from nominated personnel. Maintenance of tools and equipment: Equipment and tools cleaned, washed, appropriate sterilisation (barbicide, autoclave, UV cabinet, sterilising spray), complete destruction of all living organisms on tools and equipment, disinfection (remove contamination from hard surfaces), heat or chemical methods, visual check, remove or label broken tools and equipment, store correctly. 9

Achieving your grade To achieve a Pass: You must achieve all criteria in the What you must know & do sections of this unit To achieve a Merit: You must achieve all criteria in the What you must know

10 Achieving your grade To achieve a Pass: You must achieve all criteria in the What you must know & do sections of this unit To achieve a Merit: You must achieve all criteria in the What you must know & do sections of this unit AND achieve 2 of the 3 additional performance standards. To achieve a Distinction: You must achieve all criteria in the What you must know & do sections of this unit AND achieve all 3 additional performance standards. Additional Performance Standards: Work skills Communication Attention to detail Achieved Not achieved Achieved Not achieved Achieved Not achieved Possible examples: You arrived dressed appropriately and well groomed. You contributed to the workplace set up, quickly and efficiently following all health and safety legislation and salon policy. You maintained a safe working environment before, during and after services/treatment. You actively dealt with health and safety issues promptly. You demonstrated when to refer any health and safety issues. You provided excellent health and safety support to all within the salon environment. You disposed of any chemicals in an environmentally sustainable way. Possible examples: You communicated clearly and confidently with colleagues and clients. You used verbal communication skills in a calm and respectful manner. You followed safety instructions calmly and listened carefully to directions, using common sense to ensure that you and your colleagues were safe. You used positive, open body language. Possible examples: You provided clear and concise information on current legislation, codes of practice and workplace policies. You completed paperwork to a high standard giving detailed reasons that the identified risks and hazards were a problem and stated how to deal with them correctly and efficiently. You actively identified and reduced hazards in the salon environment. 10

11 What you must know & do Learning outcome 1 Know how to maintain health and safety practices in the salon a. Outline the legislation, codes of practice and workplace policies that need to be maintained and followed in a safe working salon b. Identify the difference between a hazard and a risk c. Describe hazards that may occur in a salon and the ones that need to be referred d. Outline the ways in which a clean and hygienic salon environment can be maintained e. Describe the emergency procedures that need to be followed within your salon f. Outline the correct use of firefighting equipment for different types of fires and state the dangers of the incorrect use of each Learning outcome 2 Be able to maintain health and safety practices in the salon Portfolio reference Achieved all Portfolio reference Achieved all a. Identify hazards within your own area of responsibility following your salon s risk assessment policy b. Deal with hazards within your own area of responsibility following your salon s risk assessment policy Unit Sign off Unit grade achieved (tick box) Pass Merit Distinction Date Assessor initials Learner signature IQA signature (if sampled) 11

12 Notes and Diagrams 12

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