NAPLES FIRE-RESCUE DEPARTMENT STANDARD OPERATING GUIDELINES

Transcription

1 STANDARD OPERATING GUIDELINES

2 Table of Contents Rapid Intervention Team/ 2-In 2-Out...1 Communications..4 Aerial Apparatus Operations 6 Apparatus/Equipment Maintenance....9 Apparatus Operations...15 ARFF Cabin Fire..18 ARFF Communications..20 ARFF Dry Chemical Servicing.21 ARFF Fuel Leak And Spills 23 ARFF Fuel Storage.25 ARFF Hot Brakes.27 ARFF Military Aircraft.30 ARFF Off Property Response.31 ARFF Training 32 ARFF Vehicle Maintenance.42 Brush/Wildland Firefighting.. 43 Civilian Evacuation 47 Community Needs 48 Dive Operations.51 Dumpster Fires 57 Elevator Rescue..59 Equipment Replacement Exposure Control Plan for Infectious Disease Guideline 63

3 Table of Contents Continued Fire Apparatus Replacement 80 Fire Hose, Ladder and Pump Testing..82 Garden Style Apartment Fires.83 Hazardous Materials Response..90 High-Rise Structure Fire 99 Incident Command 117 Incident Response Keewaydin Island Response Mayday..125 Marine Emergency Response Team MERT 128 National Incident Management System NIMS Compliance..135 Occupational Safety and Health Program..160 Passport Accountability..172 PEER Fitness and Wellness Program..177 Post Incident Analysis..179 Pre-Incident Analysis Probationary Firefighter Training Program 184 Public Relations.186 Respiratory Protection.193 Risk Management 198 Special Operations Teams.202 Staffing Staging Station Coverage.212

4 Table of Contents Continued Strike Team Deployment. 214 Structure Fire Response SWAT Medic. 224 Target Hazards Trailer Operations.230 Training with Mutual Aid Departments.232 Confined Space Operations..234 Rope Rescue Operations Structural Collapse Operations Trench Collapse Operations Vehicle/Machinery Rescue Operations Turnout Gear Inspection, Repair and Maintenance Vehicle Accident and Extrication..255 Vehicle Fire Water Rescue Operations Wildland/Urban Interface Operations...262

5 Rapid Intervention Team / 2- In 2- Out Approved by: Pete DiMaria, Fire Chief SOG# 1 Revised: March 1, 2017 PURPOSE To establish standard guidelines and procedures that will serve to provide a safe working environment for all firefighters and to reduce the risk of injury or death as a result of department operations at emergency incidents. This policy will serve to comply with the 2-In, 2-Out provisions in the OSHA Respiratory Protection Final Rule (29 CFR Part 1910), NFPA 1500, and FSS 633. POLICY To operate safely and effectively on emergency scenes the Naples Fire-Rescue Department has established the following procedures which shall be adhered to by all personnel. DEFINITIONS IDLH Atmosphere: An atmospheric concentration of any toxic, corrosive or asphyxiate substance that poses an immediate threat to life or would cause irreversible or delayed adverse health effects or would interfere with an individual s ability to escape from a dangerous atmosphere. Rapid Intervention Team (RIT): A specifically designated team (minimum two members) designed to provide personnel for the rescue of emergency service members operating at emergency incidents if the need arises. Incipient Fire: A fire in the initial or beginning stage which can be controlled or extinguished by portable extinguishers. However, it is the policy of the City of Naples Fire Rescue Department to deploy a 1 3/4" hand line any time there is a fire inside of a structure. Though some crews may utilize a portable extinguisher to assist in search or locating the fire. PAR: Personnel Accountability Report 1 P age

6 PROCEDURES A. The first arriving company shall determine if the incident involves an "IDLH atmosphere". At no time, shall individuals enter an IDLH atmosphere independently. Crews of at least two personnel shall be required for entry into such an atmosphere at all times. B. In fire situations, it will be necessary for the Incident Commander to determine if the fire is in the incipient stage. A crew may take action according to standard operating guidelines to extinguish an incipient fire without the establishment of an initial Rapid Intervention Team (RIT). C. If it is determined that an IDLH atmosphere is present, the initial arriving crew shall conduct exterior operations until a total of 5 personnel are on scene. Once 5 personnel are on scene a crew may make entry into the IDLH. D. Proper PPE shall be worn at all times while operating in an IDLH atmosphere. E. Crews must remain in voice or visual contact with each other while operating in an IDLH atmosphere. F. As the incident progresses to the point of more than one interior team, an identified and dedicated Rapid Intervention Team shall be established and positioned immediately outside the IDLH atmosphere. RIT members shall have the appropriate PPE, tools, means of ingress, and means of egress to any areas where crews are operating. G. RIT members shall be listening to radio traffic so that they know where crews are working and the conditions of the incident. H. In the event of a MAYDAY the Incident Commander shall notify RIT of the need for rescue, and ensure they heard the LUNAR information from the affected crew/person. I. Incident Commander shall follow the MAYDAY guideline in regards to; radio traffic, requesting additional alarms, and requesting specialized resources. 2 P age

7 EXCEPTIONS A. If upon arrival at a fire emergency, members find a fire in its incipient stage, extinguishment of such a fire shall be permitted with less than five persons on the scene. Extinguishment of outside fires such as dumpster, brush, or automobiles, shall be permitted with less than five persons, even if SCBA are being worn. B. If upon arrival at the scene, members find an imminent life-threatening situation or probable life threatening situation where immediate action may prevent the loss of life or serious injury, such action shall be permitted with less than five persons on the scene when the probability of a rescue is made in accordance with normal size-up indicators and fireground evaluation factors. (Examples: report of persons inside, signs of persons inside, etc.) Incident Commander shall evaluate the RISK/BENFIT factor. Risk a lot to save a lot, Risk a little to save a little. 3 P age

8 Communications Approved by: Pete DiMaria, Fire Chief SOG# 2 Revised: March 1, 2017 PURPOSE: To address communications and radio procedures as they pertain to the City of Naples Fire-Rescue Department. The City of Naples has multiple forms of communication equipment such as; Radios, Cellular Telephones, and Mobile Data Terminal (MDT). All forms of communication have a proper use which will be discussed in the guideline. PROCEDURE: A. The City of Naples Dispatch Center is responsible for in taking calls and dispatching the appropriate unit or units. While utilizing the radio, dispatch will be referred to as Naples While utilizing the radio Fire Apparatus will be referred to as their Unit ID The radio operator attempting to hail another unit shall state the Unit they are attempting to hail followed by their designation. For example, if Engine 2 is attempting to hail Battalion 1 the radio traffic would be as follows Battalion 1, Engine 2. After Battalion 1 acknowledges Engine 2 can proceed with their traffic. B. The City of Naples Fire-Rescue Department Utilizes 3 main radio channels City FD- Primary dispatch and communications channel Tac 1- A tactical channel used at incidents involving more than one unit City Tac- A secondary tactical channel for use in MAYDAY situations and administrative communications channel. 4 P age

9 C. Additional channels utilized by the City of Naples-Fire Rescue Department PSWide 1- Utilized for MERT incidents, communicating with Med Flight 1 PSWide 2- Utilized for MERT incidents, communicating with Med Flight 1 if there is already an incident ongoing utilizing PSWide 1. Lee/Collier- Utilized for communicating with Lee Life Flight when Med Flight 1 is OOS or on another incident. D. Mutual aid radio communications When units are dispatched to a mutual aid incident that unit shall go responding on City FD then switch to the appropriate channel to communicate with Control. Naples shall also be advised when the unit is on scene and made available. Control North shall be utilized when responding to incidents in the North Collier Fire Control & Rescue District or Immokalee Fire Control District Control South shall be utilized when responding to incidents in the Greater Napes Fire Control District and the City Marco Island Fire Department. Control will advise which Tac channel will be utilized while on scene of Mutual aid incidents. The Officer of the apparatus will ensure personnel are on the appropriate channel while on scene. E. Cellular telephones are issued to City of Naples-Fire Rescue Department apparatus. The phone has a designated number which shall be programmed into all other apparatus cell phones. Department phones shall be used for Department purposes only Phones shall be utilized for general communications to keep the radio channels open for emergency traffic. F. Officer Notes on the Dispatch Screen of Vision Mobile Officer Notes section is located in the Lower left corner on the dispatch screen and shall be utilized to communicate on incidents where radio traffic is not suggested, primarily bomb threats and suspicious packages. Once the intended message is typed and sent, it will appear in the narrative for the incident. Officers shall monitor the narrative on Vision Mobile while on such incidents to ensure they are updated with accurate information. 5 P age

10 Aerial Apparatus Operations Approved by: Pete DiMaria, Fire Chief SOG# 3 Revised: March 1, 2017 PURPOSE: Standard operating guidelines addresses duties and responsibilities of the aerial company at a fire or other emergency scene. SCOPE: This SOG pertains to all employees of the City of Naples Fire-Rescue Department. AERIAL COMPANY TASKS: A. Assisting with water supply for the engine. B. Forcible entry. C. Rescue. D. Ventilation. E. Access & egress with possible ground ladders. F. Aerial standpipe. G. Elevated streams or ladder pipe. H. Loss control operations. I. Overhaul or any combination of these tasks. SETTING UP THE AERIAL LADDER: A. The most stable position is in line with the chassis of the truck. The least stable is to the side of the truck. B. Keep the truck as level as possible. C. Stop the truck on as level an area as possible. Take into account: buildings stability, height, construction, collapse possibilities, fire involvement, overhead wires, obstacles, ability to reach two sides of a structure and your mission. For fire calls think possible defensive position and rescue. 6 P age

11 Set brakes Engage PTO Chock wheels Set outriggers and pads, downhill first and level turntable. Pick the target for the ladder, plan a path, and consider obstacles. Switch on fast idle for faster operations. Switch back to low idle when close to target. Elevate the ladder to just above the target angle. Rotate ladder to target Extend ladder to desired length. (5 past a parapet, 1 past a window sill). Lower ladder to target, always remember when rescue start high than lower basket to the victims. STOWING THE AERIAL LADDER: A. Raise the ladder clear from the building. (fast idle off). B. Retract the ladder. C. Rotate the ladder over bed position. D. Lower the ladder to the bed. E. After bedding apply pressure to the retract and down controls at the same time, this will insure the ladder is properly bedded. CRITICAL POINTS TO AVOID: A. Low angles when loaded, especially rotation, stay within the safety margins posted at turntables. B. Lateral force. C. Twisting force. SAFETY: A. The ladder is made to move with personnel in the basket or platform, not on the ladder. Operators at pedestal controls should avoid extending, retracting or moving the aerial device when personnel are climbing. Exceptions are emergency situations and only when in direct communications with personnel on the aerial ladder. B. Secure personnel to the ladder with ladder belts. C. Secure hose to the ladder with straps down the center. 7 P age

12 D. Load the ladder according to the apparatus mounted charts. E. Do not use the tip as a ram of any kind. F. Keep at least 10 distance from any wires. G. Wind may be a hazard; usually 30mph is the maximum wind speed for operations. LADDER PIPE: A. The ladder truck pre-plumbed waterway has a mounted automatic fog nozzle that can be operated from the basket. B. Set up in a defensive position for the area that Command has assigned. C. Extend to the proper height for the ladder pipe. Stay within the manufacture s recommendations. A good rule of thumb is 80 percent of the ladder length for maximum extension. Once water is flowing, DO NOT extend or retract the ladder. This may damage the waterway and could lead to failure of the waterway. D. The angle of the ladder should not exceed 75 degrees. The angle may be less within manufactures limits. E. Rotation is done SLOWLY to avoid lateral force. F. Nozzle sweep is also done SLOWLY to avoid twisting force. G. Force of the nozzle reaction is approximately ½ of the GPM. H. Weight from water discharge can cause failure of support structure if the water is not allowed to drain. Keep track of total amount of water or amount of time water is flown. I. Advise command when large amounts of water accumulate on upper floor s or flat roofs. J. Hand lines can also be used off the aerial while flowing a ladder pipe. Be aware of the added weight and secure hoses to the aerial ladder. K. Due to large amounts of water flow demand, the ladder should be supplied by LDH hose. Supply pressure for the direct LDH intake should not exceed 150 PSI. 8 P age

13 Apparatus/Equipment Maintenance SOG# 4 Approved: Pete DiMaria, Fire Chief Revised: March 1, 2017 PURPOSE: To establish procedures that will help to ensure that all fire apparatus and respective equipment are ready for safe and effective operation. These procedures will enable the department to extend the useful life of apparatus and equipment while ensuring they are maintained in a constant state of readiness. SCOPE: This standard establishes a schedule for the inspection and maintenance of all apparatus and equipment owned or operated by the department. It implements a preventative maintenance schedule for all apparatus and establishes procedures for the daily inspection of apparatus, equipment, and support vehicles. RESPONSIBLITIES: A. Members assigned to the apparatus: Members assigned to the apparatus should assist Driver/Engineers and operators as necessary, or at the direction of the Company Officer in charge. Members who utilize equipment from an apparatus shall be responsible for returning the equipment to the proper place on the apparatus. Members shall be responsible for ensuring that their assigned air pack and portable radio are in proper working order and prepared for extended use. B. Driver/Engineers or operators: Operators shall be responsible for making complete and timely inspections of their assigned apparatus/equipment. NOTE - Apparatus or equipment thought to be unsafe shall be reported immediately to the Company Officer. 9 P age

14 Throughout the course of a shift, operators will be responsible for ensuring that the apparatus is ready for response and that all equipment is accounted for and operational. Prior to the use of any reserve or return to service apparatus/equipment, operators shall perform an inspection to ensure the apparatus/equipment is ready for use. Operators shall report deficiencies immediately and record all maintenance/repairs, daily, weekly, and monthly inspections appropriately. C. Company Officers: Responsible for maintaining a standard of daily/weekly/monthly/quarterly inspection and maintenance of all apparatus/equipment. Company Officers shall efficiently manage the responsibilities of their company and assign members as necessary, to assist the operator in carrying out their duties. When regular duties interfere with completing scheduled maintenance, Company Officers shall choose an appropriate date for their crew to finish the task. Company Officers shall notify the on-duty Battalion Chief of any apparatus/equipment that is unsafe, missing, or otherwise out of service. GENERAL: A. Apparatus and equipment: Daily apparatus and equipment inventories shall be recorded into PSTrax. Apparatus and assigned equipment shall be refueled whenever the fuel level drops below ½ of a tank. Oil and ancillary fluid reservoirs shall also be kept full at all times. NOTE Engine, transmission, coolant, pump oil, power steering fluids should only be added by maintenance personnel. Weather permitting, the apparatus exterior should be kept clean at all times. The apparatus PTO shall be engaged and fire pump exercised daily. B. Maintenance and repairs: Preventative maintenance and repairs shall be recorded in PSTrax. With the Company Officer s approval, the member performing an inspection should correct defects that are found, provided that the member has the expertise, tools, and supplies to do so. Items that are corrected shall be noted in PSTrax. 10 P age

15 Defects that cannot immediately be corrected shall be recorded in PSTrax and reported immediately to the Company Officer. If a defect requires that a vehicle be placed out of service, the member doing the inspection shall notify the Battalion Chief or Company Officer in charge. DAILY MAINTENANCE: A. Visual inspection / around / over / under vehicle: Check the apparatus undercarriage and bay floor for signs of oil, fuel or water leaks. NOTE Signs of leaking fluids may require that the apparatus cab or pump access panels are raised for a more detailed inspection. Ensure the apparatus shoreline charger is plugged in and showing a charging status or full battery levels. Record mileage, engine hours, and all fluid levels. DEF fluid should be refilled as needed and if possible, regeneration cycles should not be delayed. NOTE The company officer should be notified when a regeneration cycle must be performed. Perform a 360 degree and top-to-bottom visual inspection of the apparatus exterior, checking for defects and cleanliness. Visually inspect tires, checking for damage or unusual wear. Bounce test each tire with a mallet to check inflation. Pressures should be maintained according to the placard inside the cab. (Need gauges for the trucks.) B. Exercise pump, inspect hoses / fittings / appliances: Observe the water and foam tank levels on both the pump panel and any apparatus LED indicators. NOTE Gauges and sensors have been known to malfunction. In order to ensure accuracy, a visual inspection of levels should be performed at the overflow and fill doors on top of the apparatus. Engage the PTO and circulate water through the fire pump to ensure proper function. Visually inspect all hose loads, pre-connected nozzles, and hydrant straps checking for correct placement, fitting, and ease of deployment. Check all discharge and intake caps for ease of removal. Caps which are difficult to remove should be noted and replaced if possible. Ensure gaskets are present on intake valves and caps. 11 P age

16 C. Equipment and apparatus inventory: NAPLES FIRE-RESCUE DEPARTMENT Visually inspect and inventory all assigned equipment: Hand tools, toolbox, medical supplies, portable/electrical equipment, and fire extinguishers. NOTE Dive team members should check dive equipment, and an EMT-P shall assist with medical equipment inventories. Check for the presence and operation of Thermal Imager and spare batteries. Change portable radio batteries and ensure all radios are set to City FD channel. Portable radios shall be turned off when not in use and stowed away in an easily accessible location. SCBA packs shall be checked for proper operation of the PASS alarm, indicating lights, low air alarm, and accurate gauge readings. At no time should air bottles be filled at less than 4000 PSI. Straps shall be left fully extended and fed properly through the buckles. WEEKLY MAINTENANCE: A. Apparatus deficiencies / pump checks: (every Monday) Check the following fluid levels either by electronic, dipstick, or sight bulb measurements with whichever being most appropriate for the apparatus: engine, transmission, coolant, hydraulic and power steering. NOTE - If engine was running within the previous (5) minutes of the engine oil being checked it should be allowed to sit and drain into the oil pan for a proper check. Raise the apparatus cab or hood for inspection. Perform all functions listed in the Apparatus Pump Checks Procedures Manual. B. Tools and equipment: (every Thursday) All gas, electric, and battery operated equipment shall be removed from every compartment, checked and serviced thoroughly per manufacturer s recommendations. Powered equipment and hand tools shall be cleaned, refueled or recharged with any deficiencies noted in PSTrax. NOTE Gas powered tool compartments should be cleaned as needed. Generators and electrical systems shall be ran and inspected for proper operation under load. Assigned air monitoring equipment shall be calibrated and charged. 12 P age

17 ADVANCED MAINTENANCE: A. Appliances, medical equipment, call out bags (1st Monday of the month): Appliances shall be removed, exercised and cleaned with mild soap and water. Nozzles and piston intakes shall be removed, cleaned and lubricated according to manufacturer recommendations. The presence and condition of all gaskets shall be noted. All snap locked medical equipment shall be opened and fully inventoried. Expired equipment shall be replaced and a new snap lock installed. NOTE Full crew participation is encouraged in order to familiarize with equipment locations. All snap locked bags shall be inventoried and expired items replaced as needed. B. Ladders, aerial devices (1st Thursday of the month): Heat sensor labels on ladders and aerial devices shall be checked. NOTE - Any known heat exposure to ladders or aerial devices shall require that the equipment be placed out of service and tested before being returned to service. Sliding metal surfaces on aerial devices shall be degreased, cleaned and re-greased as recommended by manufacturer. All ground ladders shall be extended, cleaned and lubricated. Halyards, rungs locks, and stops should be inspected for proper fit and operation. C. GI cab interior and exterior (Quarterly schedule): Apparatus cab interior shall be thoroughly vacuumed and all surfaces wiped clean. The exterior surfaces of the apparatus shall be washed, rinsed, dried and waxed. Exterior touch up paint should be applied as needed by authorized personnel. 13 P age

18 D. GI compartments and equipment (Semiannual Schedule): All compartments shall be thoroughly degreased, washed and wiped clean. A complete and thorough inventory manual shall be performed and updated as needed. Equipment metal surfaces should be oiled as recommended by manufacturer. Rust and imperfections should be removed as needed by authorized personnel. Property tags should be added or replaced as needed. All equipment shall be repainted or remarked with the assigned apparatus colors listed below: i. RSQ1: White ii. E01: Orange iii. L01: Blue iv. RSQ2: Red v. E02: Gold vi. T02: Green vii. RE1 (Pierce): Yellow viii. RE2 (E-one): Brown 14 P age

19 Apparatus Operations SOG# 5 Approved: Pete DiMaria, Fire Chief Revised: March 1, 2017 PURPOSE: To establish procedures that will help to ensure apparatus are operated in a safe manner. SCOPE: Safe arrival at the emergency scene shall be, and must always remain, the first priority of all emergency vehicle drivers. In order to accomplish this task, all members shall become familiar with, and constantly abide by, the following policies and procedures. RESPONSIBILITIES A. All members: The Lieutenant or the member assigned in charge of department apparatus take on the role of co-driver. The co-driver provides an additional set of eyes and ears for the driver and should help to ensure that the apparatus is being operated in a safe manner. Members in the front passenger seat shall assist the Driver/Engineer as necessary in determining the safest and most direct route to the emergency scene. B. Driver/Engineers: Prior to driving an apparatus, Driver/Engineers shall ensure that all equipment has been stowed and compartment doors have been shut. Driver/Engineers shall ensure that all personnel on the vehicle are seated and secured with seat belts prior to movement of the apparatus. Driver/Engineers work to maintain a thorough knowledge of their district features and should have the ability to quickly ascertain the locations of emergencies upon dispatch. 15 P age

20 C. Company Officers: Company Officers shall ensure the vehicle is being operated in a safe and prudent manner in accordance with departmental policy and state statues. Company Officers shall direct the operator to cease any unsafe driving, such as excessive speed or unsafe intersection practices. Fire apparatus should be operated by a qualified engineer at all times. However, in the case of an extreme emergency, the Company Officer shall appoint the most qualified firefighter available to operate the truck. Company Officers are responsible for directing the placement of apparatus and assisting Driver/Engineers with locating hydrants or auxiliary appliances as necessary. GENERAL: A. Speed limits and due regard: City speed limits should be strictly followed during routine driving of any vehicle. On emergency responses, speed limits should also be noted, and may only be exceeded when it is safe to do so. Before exceeding the posted speed limit the following factors should be considered: I. Time of day II. Area of operation III. Weather conditions IV. Conditions of the road surface In addition, the driver should always practice due regard for the safety of all others prior to exceeding any posted highway regulation. B. Emergency response: During emergency responses, audible warning devices and emergency lights shall be operated for the duration of the response. Discretion should be used to limit the amount of audible disturbance created through a residential neighborhood during non-peak hours. While making, emergency runs apparatus shall, upon approaching red traffic lights or stop signs, reduce apparatus speed to the lowest speed, stopping if necessary, to ascertain that opposite approaching traffic has stopped and will allow the apparatus to pass without obstruction. 16 P age

21 The practice of proceeding into any on-coming traffic is not recommended. However, when all other options are blocked and the only clear avenue of travel is into on-coming traffic lanes, the driver may use the route if can be done without great risk. C. Backing: Whenever possible, use of drive-through bays should be utilized in lieu of backing up. Operators shall call for assistance when preparing to back a vehicle. Warning lights shall be activated any time fire apparatus is being backed up. At least one member shall be utilized during any backing maneuver and remain visible at all times while directing the operator. The backup person shall be equipped with a portable radio turned to the appropriate channel to advise the operator if needed. The operator shall keep the back-up person in sight at all times. If the driver loses sight of the back-up person at any time, the vehicle should be brought to a stop until visual contact is restored. When a back-up person is not available and the driver of the unit is alone, the driver shall stop the vehicle prior to backing and perform a "walk-around" of the vehicle and look at the area to be backed into prior to moving the vehicle. It is stressed that this is only to be used when the driver is alone with the vehicle and backing is the only option. NOTE - Emergency scenes may require the driver to perform a backing maneuver without the assistance of another person. If this is attempted during an emergency operation, every precaution should be taken to ensure the safety of all involved. 17 P age

22 ARFF Cabin Fire SOG# 6 Approved by: Pete DiMaria, Fire Chief Revised: March 1, 2017 PURPOSE: To establish responsibilities and safety precautions for ARFF personnel when responding to fire or smoke in an aircraft cabin. SCOPE: This guideline will cover all members of the Fire-Rescue Department. The Fire Chief will have final authority for changes. PROCEDURE: A. Entering aircraft should be made with the same tactics as a structure fire. Crews should be in place, adequate PPE, charged hose lines and ability to ventilate. Personal Accountability, 2 in / 2 out and RIT requirements will be met. ARFF safety is paramount. B. Responding crews will under no circumstances impede the emergency exit of occupants. C. Firefighters can, during evacuation, open all available exit doors, hatches and windows to ventilate the aircraft. D. If no evacuation is in progress, position apparatus accordingly to protect evacuation routes if needed. Monitor communication with the Tower on frequency or alternate E. When the Naples (APF) Tower is operating ( ) they will assist in pilot communication. 18 P age

23 F. Verify that shut down procedures have been initiated / completed prior to the crew evacuating the aircraft. CABIN SMOKE AND ODOR: A. After evacuation or deplaning, a visual inspection should be completed to include the flight deck, food galley, passenger area, cargo area, lavatory and circuit breakers in flight deck. B. Visual inspection will be followed by Thermal Imaging Camera inspection. C. Air crew / ground crew and mechanics can be of assistance due to their familiarity with the aircraft. INTERIOR FIRES: A. Prompt and aggressive fire attack and ventilation is key to passenger and crew survival and must be coordinated. B. Ventilation can be hydraulic, positive pressure, horizontal or topside. C. Most common areas for fire are cockpit fire, baggage fire, lavatory fire, and food galley. D. Exterior fire and procedures will be on SOG (engine fires / APU). 19 P age

24 ARFF Communications SOG# 7 Approved by: Pete DiMaria, Fire Chief Revised: March 1, 2017 PURPOSE: To establish communication procedures for ARFF personnel when operating at NAA. FREQUENCIES: APF Tower and primary APF Ground FBO USE DURING NAA TOWER OPERATION: A. ARFF units will communicate all movement with the tower via ground frequency during emergency and nonemergency movement during APF Tower Operation. B. Upon arrival at an emergency incident ARFF will give size-up and establish Airport Command. Tower will also be monitoring the ARFF channel during the incident and normal communication can be maintained. USE WHEN NAA TOWER IS NOT OPERATING: A. ARFF units will communicate all movement via This will be during emergency and nonemergency movement. B. Upon arrival at an emergency incident ARFF will give size-up and establish Airport Command. When tower is closed: ARFF with the assistance of the FBO will need to monitor the primary during the incident and communicate accordingly with other aircraft. 20 P age

25 ARFF Dry Chemical Servicing SOG# 8 Approved by: Pete DiMaria, Fire Chief Revised: March 1, 2017 PURPOSE: To provide a set standard for dry chemical service on ARFF apparatus. PROCEDURE: A. The dry chemical system on the ARFF units will be serviced following the set guidelines established when: B. The replenishment of product on the unit after use or servicing. C. Particulate Masks must be worn when working with and around the Dry Chemical product when restocking. DRY CHEMICAL SYSTEM CRASH FIRE 3: 1. Turn on blow down switch in cab of CF3 2. Charge system by turning on dry chemical switch in cab 3. Expel product in lines by using joy stick controls 4. Shut down system by turning blow down switch and dry chemical switch to off position 5. Go to top off truck to dry chemical tank 6. Unpin and turn valve to release pressure from tank 7. Shut valve off and re-pin 8. Add dry chemical if necessary DRY CHEMICAL SYSTEM CRASH RESCUE 3: 1. Shut off pressure from cylinders by turning valves clockwise. If quick release valve was used, you may have to open twist valve to full open to return quick release valve to neutral position. 2. Release pressure from tank by unpinning and slowly turning top valve on passenger side of tank. 3. Once pressure is released from tank, shut off valve and put pin back in place. 21 P age

26 4. Unpin blow down valve and turn to open position. 5. Turn on nitrogen cylinder and open nozzle in short blasts to expel dry chem in line. 6. Stretch out entire hose on hose reel and hit with rubber mallet along entire length. 7. Open nozzle in short blasts to expel any residual dry chem. 8. Shut off cylinder valves and drain pressure thru nozzle. 9. Shut off blow down valve and repin 10. Refill dry chemical if necessary 11. Reel in hose and SHUT nozzle throttles to off position. 22 P age

27 ARFF Fuel Leak and Spills SOG# 9 Approved by: Pete DiMaria, Fire Chief Revised: March 1, 2017 PURPOSE: To establish responsibilities and safety precautions for all personnel when responding to aircraft fuel related incidents. PROCEDURE: A. Reported fuel spill response will be Battalion 1, CR3, CF3, Ladder Co. 1, Tower Co. 2 & Rescue Co. 2. B. Depending on the initial report and size up, the IC or B01 may elect to downgrade alarm or call for additional resources. FUEL SPILLS: SMALL SPILLS: A. Small spills covering an area up to 2 feet in any dimension are normally of minor consequence. B. ARFF units will stand-by until aircraft departs or is moved clear. MEDIUM SPILLS: A. Medium spills can cover 10 feet in any direction, but not over 50 square feet in area. B. IC will communicate with Pilot, give conditions and ask his/her intentions C. If Airport personnel have not applied absorbent, ARFF personnel will apply absorbent as needed. D. Eliminate ignition sources LARGE SPILLS: A. Large spills are over 50 square feet in area. B. ARFF units will be prepared to apply and maintain a foam blanket C. IC will communicate with Pilot. Evacuation will be conducted immediately. D. Eliminate ignition sources 23 P age

28 E. HazMat Team member will meter area for hazardous vapors whenever foam is applied. F. Keep all nonessential personnel clear of the area. FUEL LEAKS THAT OCCUR INSIDE OF A HANGAR: A. Wing to wing fuel transfers or any other type mechanical problems. B. All ignition sources must be eliminated, ventilate structure, and control fuel from entering aircraft hangar floor drains. C. Do not allow aircraft to start engines sitting in pool of spilled fuel. D. You may allow tugs to push aircraft away from gates depending on spill. HOT FUEL REFILL: A. No Aircraft will be allowed to hot fuel while occupied without notifying ARFF. B. ARFF vehicle(s) will stand by until completed. C. Military and Medical Flights on occasion may not be able to remove occupants and must be serviced occupied. 24 P age

29 ARFF Fuel Storage SOG# 10 Approved by: Pete DiMaria, Fire Chief Revised: March 1, 2017 PURPOSE To provide an overview of fuel storage and location at NAA FUEL TYPE AND CAPACITY FUEL FARM LOCATED AT 2707 FUEL FARM RD Product: Jet A Tanks: 4 Gallons: 20,000 each (2 Tanks) 30,000 (One tank) 40,000 (One tank) UN ID: 1863 Guide # 128 FUEL YARD LOCATED ON FUEL FARM RD Product: Gasoline Diesel (One tank divided) Tanks: 1 1 Gallons: 2,000 5,000 UN ID: Guide # P age

30 SELF-SERVE LOCATED ON SOUTH RAMP NAPLES FIRE-RESCUE DEPARTMENT Product: AVGAS Tanks: 1 Gallons: 12,000 UN ID: 1203 Guide # 128 FUEL TRANSPORT TRUCKS Product: Jet A AVGAS Trucks: 3 (4 season) 2 Gallons: 5000 each 1200 UN ID: Guide # South Fueler 240 Aviation Drive S Product: Avgas Gallons: 10,000 UN ID: 1203 Guide: 128 North Fueler 3173 Radio Rd Product: Avgas Gallons: 12,000 UN ID: 1203 Guide: P age

31 ARFF Hot Brakes SOG# 11 Approved by: Pete DiMaria, Fire Chief Revised: March 1, 2017 PURPOSE: To establish responsibilities and safety precautions for ARFF personnel when responding to hot brake and aircraft wheel and brake fires. SCOPE: This guideline will cover all members of the Fire-Rescue Department. The Fire Chief will have final authority for changes. PROCEDURE: VEHICLE RESPONSE: Drivers must use good judgment and common sense when responding to flight line emergencies. Fire apparatus must request clearance from the tower or be escorted during operating times and yield right of way to taxiing aircraft. DANGER ZONES. HAZARD / SAFETY CONSIDERATIONS: A. Avoid inflated main landing gear tire side area within 300 feet. Approach wheel/brake and tire assemblies from the front or rear of assemblies at a 45- degree angle. B. Do not approach landing gear from either side approach only from front or rear. C. After excessive use of brakes, do not taxi aircraft after clearing the active runway. D. Do not tow aircraft into a crowded parking area. E. Do not move the aircraft until the brakes have cooled. F. Firefighters will not attempt to physically determine wheel or brake temperature by mechanical means. Extensive research has shown that there is no safe or feasible way to mechanically determine wheel or brake temperature. When a dangerous overheat, condition exists, the risk to personnel is not warranted. 27 P age

32 HEAT DISSIPATION: A. After the aircraft, has stopped and the brake has been identified as hot, wait 30 minutes for the heat in the wheel and brake assemblies to dissipate before relocating the aircraft. B. Braking conditions may increase heat and therefore the approach time requirements may lengthen to 45 to 60 minutes, assuming there is no fire. C. In parked condition, and when air circulation is at a minimum, it takes 12 to 15 minutes for brake heat to transfer to the wheel and tire bead. D. Firefighters should expect tire fuse plugs to explode on extremely hot brakes. HOT BRAKE PARKING AREAS: A. Ensure aircraft has traveled onto the taxiways at least 300 feet away from the active runway prior to holding aircraft for cool down. HOT BRAKE PROCEDURES, FIRE CONTROL OPERATIONS: A. Upon arrival, the aircraft will be directed to safe area. IC will have the aircraft checked for fire, smoke and leaks. The first arriving ARFF vehicle shall position on the involved aircraft, provide immediate fire coverage, and ensure the safe evacuation of the non-firefighting personnel if warranted. The first arriving ARFF unit should take a 45-degree angle off the nose or tail according to conditions. B. Water SHALL be applied to hot brakes if Fire is present, consider a water supply. C. Aircraft Egress and Shutdown will be accomplished by the flight crew D. Thermal FLIR camera on CF3 could be used to monitor temperature increases or decreases on initial response. No ARFF crew members will approach the area to determine brake and wheel temperature on initial response. E. Upon determination or notification of hot brakes by ARFF Personnel, the IC will establish a 300-ft cordon around the aircraft and direct dispatch to start a 30- minute countdown. 28 P age

33 F. Upon engine shutdown, the ARFF crew will chock the nose landing gear tire and help the pilot egress the plane. G. After the 30-minute benchmark, ARFF crews enter the area and check for further hot brake conditions utilizing the TIC. If brakes are determined to still be hot an additional 15-minute time criteria will be established after each check. H. After the aircraft, has been deemed fire safe, the aircraft will be towed or taxi to the appropriate parking spot, the IC shall send one vehicle to follow the aircraft to its parking location. 29 P age

34 ARFF Military Aircraft SOG# 12 Approved by: Pete DiMaria, Fire Chief Revised: March 1, 2017 PURPOSE: To establish responsibilities and safety precautions for ARFF personnel when responding to aircraft related emergencies involving Military Aircraft. SCOPE: This guideline will cover all members of the Fire-Rescue Department. Fire Chief will have the authority to deviate from this guideline. PROCEDURE: A. Civilian Fire departments do not have authority over Military aircraft. B. ARFF main objectives will be to knock down the fire and rescue the occupants C. Establish IC and other Command positions needed to mitigate the incident. D. Utilize and Reference supporting material E. Law enforcement will be responsible for securing the aircraft from the public. Once the incident is stabilized, the military will establish a separate command post and assume authority over incident. F. National Response Center should be notified when an accident involving military aircraft has occurred MILITARY AIRCRAFT HAZARDS: Armaments Radar radio waves Hydrazine Ejection Devices Radiation Composite materials Chaff Flares Pyrotechnics Jet Assist Take-Off (JATO) system Increase Fuel Capacity Canopies 30 P age

35 ARFF Off Property Response SOG# 13 Approved by: Pete DiMaria, Fire Chief Revised: March 1, 2017 PURPOSE: To establish basic guidelines pertaining to Fire Station No. 3 ARFF firefighters and apparatus response to emergencies off the airfield property. SCOPE: The Naples Fire-Rescue Department provides staffing and equipment to Fire Station No. 3 which is located at 300 Citation Point, on the Naples Airport Authority (NAA) property. The NAA provides the apparatus. This guideline will cover all members of the Fire-Rescue Department. PROCEDURE: A. Crash Rescue 3 (CR3) or Crash Fire 3 (CF3) may be requested to respond to a fire, rescue or technical rescue off airport property. In addition, there may be a special request for ARFF equipment or foam capabilities. B. The properties that are included within the Fire Station No. 3 response area are: 475 North Rd Naples Harbor Yacht Club Homes and properties on Airway Drive, Avion Place and Port Avenue C. CR3 and or CF3 will notify the NAA duty officer if a unit needs to leave the airfield property for any response. D. As soon as possible, CF3 or CR3 will return to the airfield property as per CFR 139 needs dictate. This would be possible when other units and staffing arrive or when the call does not warrant the need for both ARFF units and personnel. E. One ARFF unit will remain on the airfield when an air carrier operation is under way or is an inbound flight; per the NAA and CFR 139 airport emergency plan. 31 P age

36 ARFF Training SOG# 14 Approved by: Pete DiMaria, Fire Chief Revised: March 1, 2017 PURPOSE: Provide information on courses and reference materials for training of Aircraft Rescue and Firefighting (ARFF) personnel. Training will be completed and comply with FAR 139 Certification of Airports. This is in addition to ISO training requirements set by the department. SAFETY: A. All training will be conducted in a safe manor. Safety is everyone s responsibility. MONTHLY TRAINING CALENDAR: A. ARFF Lieutenants are responsible for the implementation and completion of the required monthly training listed on the ARFF Training Calendar. TRAINING CURRICULUM: A. The training curriculum must include initial and recurrent instruction in at least the areas listed in (1) through (12) below. Initial training is defined as that training provided to a new or relief employee to enable him/her to identify and interpret advanced theories, facts, concepts, principles, requirements, procedures, equipment, and components of ARFF as applied to the aircraft serving the airport and to demonstrate all required tasks safely and accurately and in accordance with established procedures while functioning independently. Recurrent training is defined as that training provided to an employee as often as necessary but not less than 12 consecutive calendar months to enable him/her to maintain a satisfactory level of proficiency. B. Airport familiarization. The program should train personnel during both the hours of daylight and darkness so they are able to do the following: Describe the runway and taxiway identification system; Describe the airfield lighting color code/marking system (i.e. center line, edge, threshold, etc.); Describe the airfield pavement marking and signing system; 32 P age

37 Identify and locate the various aircraft navigation aids located on the airport; Cite airport rules and regulations concerning vehicle movement and access; Cite rules and regulations governing airport security; Locate a given point on a grid map or other standard map used at the airport; Identify terrain features using map symbols; Identify installations and features in the critical response areas that present a hazard to vehicle response; Identify installations and terrain features in the critical response areas that limit vehicle response capability; Identify the probable direction of travel of fuel in a simulated leak in the fuel distribution system; Demonstrate the operation of fuel system valves and pumps to control the flow of fuel within the system; and Identify hazardous materials and their locations which are frequently stored or used on the airport property. C. Aircraft familiarization. For air carrier and air cargo operations, the program should train personnel such that they are able to do the following: Identify all types of aircraft (passenger, cargo) operating at the airport; Identify the categories of aircraft propulsion systems; Locate normal entry doors, emergency exit openings, and evacuation slides for a given aircraft; Demonstrate the opening of all doors and compartments for a given aircraft (passenger and cargo); Identify aircrew and passenger capacities and locations for a given aircraft; Indicate the type of fuel used, location of fuel tanks, and capacity of fuel tanks for a given aircraft; 33 P age

38 Identify and locate components of the fuel, oxygen, hydraulic, electrical, fire protection, anti- icing, APU, brake, wheel, and egress systems for a given aircraft; icing, APU, brake, wheel, and egress systems for a given aircraft; Identify and locate the flight data recorder and cockpit voice recorder; Identify and locate the opening and operation of doors, compartments and hatches for a given cargo aircraft; Identify normal and emergency shutdown procedures for aircraft engines and auxiliary power units; Identify and locate the flight data recorders. D. Rescue and firefighting personnel safety. The program should train personnel such that they are able to do the following: Identify the hazards associated with aircraft firefighting/rescue; Identify the hazards to personnel associated with aircraft and aircraft systems; Identify the potential stress effects on emergency services personnel involved in a mass casualty situations; Identify the purpose and limitations of approved personal protective clothing used locally; Demonstrate donning personal protective approved clothing within 1 minute; Identify the purpose of self-contained breathing apparatus (SCBA); Identify the components and operation of SCBA; Identify the limitations of SCBA; Demonstrate the donning within 1 minute and use of an approved SCBA; Demonstrate changing the air supply cylinder of a team member with an exhausted air supply cylinder; I. While wearing a SCBA, demonstrate the actions to be taken when the following emergency situations occur: low air alarm activates, air supply is exhausted, regulator malfunctions, face piece is 34 P age

39 damaged, low pressure hose is damaged, and high pressure hose is damaged; II. III. While wearing a SCBA, demonstrate the actions to be taken to assist a team member experiencing the following emergency situations: low air alarm activates, air supply is exhausted, regulator malfunctions, face piece is damaged, low pressure hose is damaged, and high pressure hose is damaged; and Identify techniques for protection from communicable disease hazards. E. Emergency communications systems on the airport, including fire alarms. The program should train personnel such that they are able to do the following: Identify the procedures for receiving an emergency alarm; Identify radio frequencies and channels used by his/her organization and mutual aid organizations; Identify procedures concerning multiple alarms and mutual aid; Demonstrate knowledge of the phonetic alphabet; Demonstrate the use of all communication equipment used by his/her organization; Demonstrate the proper procedure for obtaining clearance from the control tower or other responsible authority for apparatus movement; Give an initial status report for a simulated aircraft accident; Demonstrate the use of standard aircraft fire rescue hand signals; Identify standard hand signals to be used to communicate with aircrew personnel; Identify emergency light signals used by the air traffic control tower (ACTC). F. Use of fire hoses, nozzles, turrets, and other appliances. The program should train personnel such that they are able to do the following: Identify the purpose of each tool and item of equipment used locally; Identify the location of each tool and item of equipment used locally; 35 P age

40 Identify the hazards associated with each tool and item of equipment used locally; Identify the proper procedures for use and maintenance of each tool and item of equipment used locally; Identify the purpose of each hose, nozzle, and adapter used locally; Identify the location of each hose, nozzle, and adapter used locally; Identify the size and amount of each hose carried on each local vehicle; Identify the proper procedures for use and maintenance of each hose, nozzle, and adapter used locally; Identify the proper procedure to be used when advancing hose for fire attack; Identify the proper procedure to be used when laying hose to establish a resupply of water; Identify the primary purpose, agent capacity, water capacity, type of agent carried, agent discharge rate/range, personnel requirements, and response limitations for each vehicle used locally; G. Demonstrate the proper methods of operation of all handlines and vehiclemounted discharge devices; Identify the procedures for maintenance of each vehicle used locally; Identify the procedures for resupply, using a hydrant, structural vehicles, tank trucks and other vehicles, for each vehicle used locally. Applications of extinguishing agents. The program should train personnel such that they are able Identify the extinguishing properties of each agent, including advantages and disadvantages; Identify which agents used by the local organization are compatible and which are not; Identify the locations and quantities of each agent that is kept in inventory for vehicle resupply; 36 P age

41 Identify the quantity of each type of agent that is carried on each vehicle used at the local airport; Identify the preferred agent to be used in suppression and extinguishment for various fire scenarios; Demonstrate agent application techniques; Identify each type of portable fire extinguisher by classification and rating; Identify the limitations and operating characteristics of each type of portable fire extinguisher; Identify the location of each portable fire extinguisher provided on local vehicles; and Identify the general location of portable fire extinguishers provided on aircraft. H. Emergency aircraft evacuation assistance. For air carrier and cargo operations, the program should train personnel such that they are able to do the following: Identify the priorities of openings to be used to gain entry to aircraft; Identify which opening should be used to gain entry for a given aircraft and situation; Select the necessary tools and equipment to gain entry for a given aircraft and situation; While wearing full protective clothing, demonstrate, from inside and outside the aircraft, opening normal entry doors and emergency exit points for a given aircraft; Identify potential locations for cut-in entry, using reference materials, aircraft markings, or general guidelines for a given aircraft; Identify the hazards associated with cut-in entry; Identify procedures followed during an emergency situation by crews of air carriers and cargo aircraft operating at the local airport; and Identify the procedures to be used to protect evacuation points. 37 P age

42 I. Firefighting operations. The program should train personnel such that they are able to do the following: Describe the standard operating procedure plans for various emergency scenarios; Select a strategy and tactics for incident control and termination; Identify the procedures for securing and maintaining a rescue path; Identify the proper procedure to use when protecting an aircraft fuselage from fire exposure; Identify the procedures to be used when providing protective streams for personnel; Identify procedures for controlling runoff from fire control operations and fuel spills; and Identify the procedures to be used to stabilize aircraft wreckage. J. Adapting and using structural rescue and firefighting equipment for aircraft rescue and firefighting. For any structural rescue and firefighting equipment available and intended for use in aircraft firefighting, the program should train personnel such that they are able to identify the procedures used to adapt the equipment for aircraft rescue and firefighting. K. Aircraft cargo hazards. The program should train personnel such that they are able to do the following: Identify the hazards indicated by each Department of Transportation (DOT) and International Civil Aviation Organization (ICAO) label; Identify the limitation of the DOT and ICAO classifications and labeling system; Use the DOT Emergency Response Guidebook to obtain information on hazardous materials for a given situation; Identify the procedures for using CHEMTREC and other resources to obtain information concerning a hazardous material; and Using the information obtained from the DOT Emergency Response Guidebook and CHEMTREC, identify the appropriate response, including risk assessment and rescue or evacuation requirements, to a given situation involving hazardous materials. 38 P age

43 L. Familiarization with fire fighters duties under the airport emergency plan. The program should train personnel such that they are able to do the following: Identify airport pre-fire and emergency plans; Identify the various types of aircraft-related emergencies; Identify and understand the incident command system to be utilized in an emergency; Identify the procedures to be used to size-up a given aircraft accident; and Identify the other duties of his/her organization under the airport emergency plan. M. Additional training. If the airport emergency plan calls for fire fighters to respond to special situations, such as water or treetop rescue, training specific to such situations should be provided. If a Surface Movement Guidance and Control System (SMGCS) plan is in place at the airport, training specific to operations in low visibility should be provided. Fire fighters should also receive training in recognition of aircraft ballistic parachute systems during emergency operations. (See for Rocket-Deployed Emergency Parachute Systems, CertAlert ) LIVE-FIRE DRILLS: A. All rescue and firefighting personnel must participate in at least one live-fire drill every 12 months. This drill must include a pit fire with an aircraft mock-up or similar device, using enough fuel to provide a fire intensity that simulates realistic firefighting conditions. The conditions would simulate the type of fire that could be encountered on an air carrier aircraft at the airport. AC 150/ provides more detailed guidance on recommended standards for the burning area structure. It is intended that the drill provide an opportunity for the firefighting team to become familiar with the use of all fire extinguishment equipment they will use in the event of an accident. If possible, a simulated rescue of aircraft occupants will help in creating a realistic simulation. During the drill, each fire fighter must demonstrate the following: 39 P age

44 B. The control and extinguishment of a simulated aircraft fire using handlines and turrets, given an airport-type foam firefighting vehicle. The decision to train on handline or turret should be based on whether the trainee is assigned a handline or whether the trainee is a driver/operator who would normally operate the turrets. Many training programs may have all the participants working the handlines, and it would be acceptable for the driver/operator to meet the annual requirement in this fashion. However, it would not be acceptable for a handline firefighter to use training on the turrets to meet the annual requirement; C. The control and extinguishment of a simulated aircraft fire using handlines and turrets, given each type, other than foam-type, firefighting vehicle [see (1) above for guidance on acceptability of handline and turret operation]; and D. Using fire streams to protect fire fighters and aircraft occupants, given an airport firefighting vehicle. FIRST AID: A. At least one person trained and current in basic emergency medical care must be on duty during air carrier operations. In this context, on duty does not mean that the emergency medical person be one of the regular ARFF personnel, but that there must be some assured means of having the individual available within a reasonable response time. This training must include 40 hours covering at least the following areas: Primary patient survey; Triage; Cardiopulmonary resuscitation; Bleeding; Shock; Injuries to the skull, spine, chest, and extremities; Internal injuries; Moving patients; and Burns. 40 P age

45 HANDS ON TRAINING (HOT): A. It is highly recommended that fire fighters receive hands-on training on the aircraft that regularly serve their airport. This is very difficult unless there are aircraft that remain overnight or there is an aircraft maintenance facility on the airport. Where such hands-on training is not feasible, it is recommended that ARFF crews be given access to aircraft schematics and to computer-based training that are available in the commercial market. B. Monthly ARFF training will be assigned by the Training Division to each firefighter, driver engineer or officer that is ARFF qualified. All ARFF personnel will attend a HOT Drill annually. 41 P age

46 ARFF Vehicle Maintenance SOG# 15 Approved by: Pete DiMaria, Fire Chief Revised: March 1, 2017 PURPOSE: To establish the procedures to be followed when vehicle maintenance is required on ARFF apparatus. NOTIFICATION: A. Any maintenance requirements for CR3 and CF3 are to be handled by deficiency according to department policy. NAA or the City Shop will provide EVM (Emergency Vehicle maintenance) all maintenance and repair as needed to keep them in service. B. When repairs on ARFF apparatus are to be done, NAA personnel or B01 must first check with the on-duty Lieutenant and inform him/her of the repair. In the event that the Lieutenant is not in quarters then the driver of the ARFF apparatus in question will be notified. C. Preventative maintenance and repairs that require an ARFF unit to be pulled from service will be scheduled ahead of time when applicable. D. Repairs that do not require an ARFF unit to be pulled from service can be completed at any time in the station. E. In the event that an ARFF unit needs to be driven to determine what a problem is or to verify a repair ARFF crew members will escort or accompany NAA personnel as required by airport security policy. OUT OF SERVICE: A. When CF3 is out of service for scheduled repair or due to a sudden mechanical problem a reserve apparatus must be placed in service immediately. B. Place the foam nozzle and inductor from storage on the deck gun. TRANSFER APPLICABLE EQUIPMENT FROM CF3 TO RESERVE APPARATUS: A. In the event that an ARFF unit is pulled from service, notification must be given to the Battalion Chief. Also, contact Ryan Frost, NAA Director of Operations at P age

47 Brush/Wildland Firefighting SOG# 16 Approved by: Pete DiMaria, Fire Chief Revised: March 1, 2017 PURPOSE: This plan is intended to serve as an operational guide when brush and wild land fires are encountered. All City of Naples are in effect except as amended or superseded by this plan. GENERAL: The following factors have a critical effect on the burning characteristics of a wildland fire. Command must maintain an awareness of these conditions and be prepared to react quickly, well ahead of possibly changing fire conditions. The factors are: A. Weather. Command must be aware of constantly changing weather conditions. During a normal day, local winds will change 180 degrees near midday and usually become gusty during the afternoon. Morning winds are normally East to West and afternoon winds are usually West to East. Fire spread will usually slowdown in the evening as humidity increases and increase during the midmorning hours as humidity decreases. Remember that a large wildland fire can create dangerous convection currents that cause erratic fire behavior and spot fires far in advance of the fire head. Heavy winds also produce similar results. Large fires can react contrary to typical fire behavior, so it is important to keep a watchful eye at all times. B. Fuel. Most of the fuel in the Collier County area is relatively light to heavy and burns very rapidly. It is not expected to burn in any area for more than a few minutes and may not require extensive overhaul. Generally, once an area has been burned, only the heavier fuel (tree stumps, etc.) need to be mopped up. Mop-up is necessary to prevent embers from being blown into new fuel. C. Topography. Access is often the most serious problem with topography. Attention should be paid to access roads and accessible areas where apparatus may travel. Natural fire breaks and potential exposure problems should be noted on the area maps provided for this purpose. 43 P age

48 RULES OF THUMB: A. All personnel. During Wildland Fire Season, all personnel shall load their issued Wildland PPE onto their assigned apparatus each day, to ensure timely strike team deployments. Wildland PPE consists of issued wildland pants and jacket over standard duty uniform used in conjunction with structural firefighting helmet, goggles, and gloves. Prior to deployment, personnel staffing the responding engine shall verify the apparatus is fully equipped and fueled. B. Scene Safety. Wildland fires are fast moving and extremely dangerous. These scenes require that all personnel understand these basic wildland firefighting orders. Size-up! Base all actions on current and expected behavior. Pay attention! Know what the fire is doing at all times. Have escape routes. Supervisors should identify them and make sure the crew knows about them. Maintain good communications between Command, Divisions and Crews. Give clear instructions and follow the order model to ensure they are understood. Maintain control of personnel. Division supervisors must account for all crew members at all times. Always try to post a lookout. Keep informed on weather, wind direction, forecast, etc. Remember safety first, fight fire aggressively but safely. Be alert, keep calm, think clearly, act decisively. C. Crew Safety. Wildland fires demand that Command and Division supervisors maintain a high level of awareness regarding crew accountability. Crew members can easily become spread out and not visible in rugged and heavy terrain. Supervisors must maintain communication with and control over crew members to ensure a safe operation. Wildland firefighting will still employ the buddy system. Watch out for each other. PROCEDURE: Daily Forecast A. During Wildland Fire Season the Florida Forest Service will determine the local fire conditions and the local expected weather condition on a daily basis. It is the responsibility of all members to make themselves aware of these conditions. This information can be found on the Florida Department of Agriculture and Consumer Services website (freshfromflorida.com), under the Florida Forest Service quick links for Wildfire information. 44 P age

49 B. Reports indicating a severe fire condition, or reports of brush or wildland fire in nearby districts will be forwarded to the on-duty Lieutenants at each fire station. MANAGING BRUSH AND WILDLAND FIRES A. Command Post. On major incidents, establish a Command Post and geographic divisions as soon as possible. The Command Post should be in a location which will be safe and not have to move if the fire changes direction. Supporting elements should be able to setup at or near the Command Post. The Command Post will need a map to plot progress, exposures, and access. The units in the field, particularly geographic divisions, must report this information back to Command via radio or personal contact. On fires involving large areas, County Maps may be used for this purpose. B. Command Responsibilities. The first arriving company officer who assumes Command must address the life safety, fire control, and property conservation benchmarks. In a Brush/Wildland fire setting the life safety benchmarks must include firefighters as well as civilians. Command must have a plan that includes safety zones for firefighters and equipment. These zones should be established early on to ensure all incoming resources are aware of them. Individual Divisions can establish safety zones depending on need or location. Safety zones should be easily accessible and large enough to support rehab sectors and equipment. Aerial operations should not be located near safety zones. Command should concern itself with strategy and allow Divisions to dictate tactics. Make early offensive/defensive decisions. Gather adequate resources. Think ahead - way ahead. Support staff. Protect and rehab firefighters. C. Brush Fires typically demand significant command and support staff to manage and will often require resources from other Fire Departments and Government agencies. Command will be responsible for requesting all needed resources. Under severe conditions, High winds, dry condition, Command should call for additional resources early in the incident to assure timely arrival of assistance. 45 P age

50 Staff Officers will respond to multiple alarm brush fires and report to their pre-assigned responsibilities to staging or to the command post for assignment. Command will assign staff support as needed. The Incident Commander will be responsible for developing and staffing the Divisions necessary to support incident needs. Each Division Officer will be responsible for developing an effective organization within each Division to support Fire Operations. 46 P age

51 Civilian Evacuation SOG# 17 Approved by: Pete DiMaria, Fire Chief Revised: March 1, 2017 PURPOSE: Evacuations of civilians may be deemed necessary for a multitude of reasons; this guideline will ensure the process of alerting the public will be consistent, efficient, and thorough. PROCEDURE: A. Use of mass communication shall be used to alert civilians of an evacuation order. Such forms of communication shall include but are not limited to: a. Reverse 911 b. News outlets c. Social media B. In the event that it is deemed necessary to have a door to door evacuation notice the Fire Rescue Department shall coordinate the notification efforts. C. Units shall be assigned areas of responsibilities based on the Fire Zones to ensure all areas are reached, and to prevent a duplication of efforts. D. Use of the lights, siren, and loud speaker may be used to alert or awaken civilians. E. The Phrase Fire Department shall be used to attract the attention of civilians. F. While personnel are knocking on doors their bunker coat and helmet shall be worn to make personnel recognizable as Fire-Rescue personnel. G. When speaking with civilians be sure to be clear and complete with all instructions. H. If a civilian should refuse to evacuate during a mandatory evacuation the Company Officer should reinforce that the area is under a mandatory evacuation and if they are in need of emergency services it is unknown if they will be able to reach them. The officer should record the name, address, time, and date when the person refused to evacuate. 47 P age

52 Community Needs Approved by: Pete DiMaria, Fire Chief SOG# 18 Revised: March 1, 2017 PURPOSE To standardize the process of reporting and addressing the needs of the community, ensuring Naples Fire-Rescue Department will have a positive impact on both individual citizens and the City of Naples as a whole. POLICY It shall be the intent of the Naples Fire-Rescue Department to identify and address community needs based on perceived risks, risk audiences and incident demographics. Responding to these needs will be accomplished through the implementation or utilization of specific programs. The effectiveness of these programs shall be monitored through the observation of statistical data while using local, regional and national trends to help improve and evolve future efforts. DEFINITIONS Needs Assessment: A systematic set of procedures that are used to determine needs, examine their nature and causes, and set priorities for future action. External Assets and Resources: Programs or resources administered by outside agencies, which may facilitate the needs of the community. (i.e. Agency on Aging for Southwest Florida, Elder Helpline, Project Lifesaver, Meals on Wheels). Community Needs Coordinator (CNC): Member of the Naples Fire-Rescue Department designated by the Fire Chief to respond to the reported needs of the community. EMS QA Coordinator: Member of the Naples Fire-Rescue Department, designated by the Fire Chief to ensure accurate emergency medical incident reporting, collection of data and identification of trends as it relates to Image Trend Reporting Software. 48 P age

53 RESPONSIBILITIES: A. Community needs coordinator: Responsible for receiving notice and maintaining records on the disposition of needs in the community. Follow up on reported needs throughout the community, in order to determine the nature of assistance that may be required and verify if a need exists. Maintain knowledge of external assets and resources, which may be available to the community through other agencies at both local and state levels. Notify and coordinate with other agencies, which may already be equipped to address needs. (i.e. NPD, CCSO, CCEMS, Veterans Services of Collier.) Develop specific programs or initiatives to address community needs, which may be reasonably met by the Naples Fire-Rescue Department. Educate or inform the community of assistance that may be available. Communicate with the QA Coordinator, in order to ensure accurate data reporting and program effectiveness. B. EMS QA coordinator Responsible for the development and implementation of special study demographics, utilizing Image Trend Reporting Software in order to document and track trends related to community needs. Advise the CNC of trends, which may indicate a need. (i.e. decrease in bystander CPR rates, increase instances of citizen injuries due to falls.) Coordinate with the Division of Training to ensure that all personnel are aware of the most current procedures for documenting special study data. PROCEDURES: A. The following criteria may indicate a need: The issue is perceived as a problem (perception). The problem occurs too frequently (frequency). The problem is prolonged or extended. (duration). The problem affects many people (scope, or range.) The problem is disruptive to personal or community life, and possibly intense (severity). The problem deprives people of legal or moral rights (equity). 49 P age

54 B. If the identified need is a situation or condition that exists within the geography of the community (i.e. an uneven public sidewalk or frequently dangerous traffic intersection); it shall be reported to the CNC via through the chain of command. C. Identified needs involving an individual or group of persons will require permission for follow up by the person(s) prior to reporting. This will be documented via Image Trend Reporting Software. D. Members shall not be precluded from taking action in the presence of any need or situation, which in their best judgment should be addressed immediately and in a reasonable manner. E. Needs or conditions that require immediate action, but cannot be addressed in a reasonable manner should be reported to the member s supervisor. 50 P age

55 Dive Operations SOG# 19 Approved by: Pete DiMaria, Fire Chief Revised: March 1, 2017 PURPOSE: The purpose of this guideline is to provide a basic guideline for members of the City of Naples Dive Rescue and Recovery Team, hereafter referred to as the Dive Team as well as all the members of the City of Naples Fire-Rescue Department. All City of Naples are in effect except as amended or superseded by this plan. PROCEDURE: A. Each dive response will be classified as Rescue or Recovery. Rescue shall be defined as one hour from the time the victim was witnessed going under the surface of the water. If downtime cannot be determined it will be one hour from arrival on scene. Command may extend rescue time based on age, approximate down time, atmospheric and water conditions. Recovery shall be defined as any time outside the golden hour or in conditions that would make survivability unlikely or in which the risk is greater than the potential benefit. B. Upon arrival on scene of dive recue emergency the senior officer or dive team member will establish incident command keeping in mind that the I.C. must remain on the surface at all times. The incident commander will be responsible for the following actions. Separate all witnesses and interview to determine number of victims and establish last seen point. Notify dispatch of situation, including number of patients and location of command post. Determine if incident will be classified as Rescue or Recovery based on information from dispatch, witness interviews, etc. Notify dispatch to alert on duty divers to respond and make request for mutual aid if necessary. 51 P age

56 C. Upon arrival of dive team, if operation is deemed to be recovery, command and recovery operations will be turned over to NPD or CCSO for purposes of investigation. If requested NFRD dive team members may assist law enforcement operations. D. If victim is found, the diver shall immediately communicate it to the tender. Removal of the victim will happen one of three ways If safe assent can be achieved, the diver will secure the victim and ascend. If a safe ascent cannot be made or is questionable, the diver will stay with the victim and back up diver will descend to assist in securing victim and ascent. If 1 or 2 are not possible due to size or position of victim, a lift bag will be attached to victim and inflated. E. Always convey professional image and compassion on scene of any incident. Keep in mind family members will be upset and grieving. Try to assist them in any way possible and if possible notify hospital to have grief consular available. F. After rescue, recovery of victim or transferring command to alternate agency, return units to service and dissolve command. USE OF ZEAGLE RAPID DIVER: A. Rapid diver packs are intended for quick, easy deployment. Due to the compressed size of the cylinder (2400 psi 80 cu ft) and lack of back up second stage regulator, the Zeagle pack will only be used in the following circumstances: Bottom times is expected to be less than 15 minutes When deemed appropriate by the Dive Team Leader or designee LINE TENDER AND SURFACE SUPPORT: A. All members of the City of Naples Fire Department will be trained in all aspects of line tending and surface support. 52 P age

57 B. As surface support operations are one of the most important functions on any dive incident, team members will be responsible for the training and competency of all department members that may be utilized in a dive emergency. C. The City of Naples Dive Team has adopted and will utilize the following line signals for all dive emergencies, these signals will be posted for review by all fire department members. Line Tender to Diver i. 1 pull = Are you O.K.? ii. 2 pulls = Stop and change direction. iii. 3 pulls = Stop and come to surface. iv. 4 pulls = Emergency, stop and remain on bottom. Diver to Line Tender i. 1 pull = yes, I m O.K. ii. 2 pulls = give more line. iii. 3 pulls = object found. iv. 4 pulls = Emergency, deploy safety diver. DIVE TEAM MEMBER REQUIREMENTS: A. All Dive Team Members must possess a minimum of an open water certification and agree within a one year period to successfully complete the Dive Rescue 1 certification course through Public Safety Diver or Dive Rescue International. This certification will be kept current through monthly training and dive log records. These training records and dive logs will be submitted to licensing agency upon expiration of certification for renewal. B. All Dive Team Members must successfully complete a swim test consisting of the following: 500-yard unassisted swim. 800-yard swim with mask, fins, and snorkel. Tread water for 15 minutes, for the final two minutes arms must be out of the water. Assist a disabled diver in the water for 100 yards. Recover a 15-pound weight from the bottom of the pool. 53 P age

58 TRAINING: A. Training will be posted and held each month and will consist of a variety of tasks including but not limited to: Swimming SCUBA skills Equipment familiarization Any other tasks assigned B. All dives completed during training will be logged and include: Air consumption Bottom time Depth Dive partner EQUIPMENT: A. All equipment necessary to perform dive operations and training in a safe and effective manner will be provided by the department at no expense to the dive team member. B. All equipment shall be maintained and serviced following the manufacturers requirements. C. All divers are responsible to clean, maintain, and make sure his/her gear is in operational condition. D. Notify the dive team coordinator of any repairs that need to be made in order to keep your gear in operational condition. E. If any part of dive gear is not safe for operation, replace with spare when possible and immediately remove from service until repairs are made. 54 P age

59 F. The following is a basic list of equipment each diver must be issued and have prior to entering the water on any dive: Mask Fins Snorkel Two cutting tools Regulator Buoyancy compensator Pressure gauge Thermal/ environmental protection (Ex. Wet/dry suit) Depth gauge Compass Watch Tank Weight belt SAFETY: A. The goal of the City of Naples Fire Department Dive Team is to safely rescue or recover a victim at a water emergency, with emphasis on safety. B. Each individual diver is responsible for his/her own safety as well as that of their team members. C. It is the divers duty and responsibility to refuse to dive if in his/her judgment the conditions are unsafe or unfavorable, or he/she would be acting above the level of their training. D. All department personnel working within 15 feet of the water line, boat, dock etc shall have a properly secured USCG approved PFD or B/C on their person. E. No dive operation or training should be conducted with less than three divers on scene. Primary (conducting search), Backup to primary (fully dressed) and 90% diver as backup in event of emergency. F. In a life safety event if only two divers are available and potential of rescue is high the dive shall be conducted. G. Diver must use dive line and line tender at all times. 55 P age

60 H. A reel may be used for penetrating dives into large vehicle such as buses, boats, etc Any dive requiring entry into vehicle shall also have second diver staged at outside of vehicle for communication and assistance. I. All dives will be no decompression dives. J. A diver shall not enter the water with less than 2400 psi of air and ascend with no less than 500 psi of air. This statement is intended for 3000 psi scuba equipment only and may not apply to Zeagle Rapid Diver. K. Each diver shall be equipped with a back-up (redundant) air supply, regulator, and/or mask (if the primary is a full-face mask). 56 P age

61 Dumpster Fires SOG# 20 Approved by: Pete DiMaria, Fire Chief Revised: March 1, 2017 PURPOSE: The purpose of this guideline is to establish a guide for the safe and efficient extinguishment of dumpster fires. PROCEDURE: A. Units shall be dispatched accordingly based on the information obtained by Naples and the Incident Response SOG. B. First arriving unit shall have the following responsibilities; a. Scene size up i. What is burning ii. Life safety issues iii. Exposures b. Request additional resources as needed c. Establish incident command if multiple units will be responding C. Position the apparatus uphill and upwind if possible. D. Consider positions the apparatus so water supply may be established if needed. E. Personnel shall use the appropriate PPE including SBCA F. Use a minimum of at least a 1 ¾ houseline for attack. G. Consider applying foam for bulky materials H. Consider using tools to move the material to expose underlying materials I. Consider flooding the entire container with water to smother and cool deep seated fires J. Conduct a cause and origin investigation Officer on scene should initiate an investigation 57 P age

62 If the officer is unable to determine the cause and origin of the fire the Naples Fire Rescue Fire Marshal shall be contacted for an investigator If the fire appears to be suspicious in nature the State Fire Marshal s Office shall be contacted Safety Considerations: A. Proximity of the dumpster to structures B. Potential of Hazardous Materials being dumped C. Discarded compressed gas containers may be present and rupture 58 P age

63 Elevator Rescue SOG# 21 Approved by: Pete DiMaria, Fire Chief Revised: March 1, 2017 PURPOSE: The purpose of this Standard Operating Guideline is to provide guidelines for the necessary methods needed to safely affect the rescue of persons who have become trapped inside an elevator for any reason. PROCEDURE: A. Units shall be dispatched appropriately as laid out in the Incident Responses SOG. B. Upon arrival, the Officer/Incident Commander shall meet with the complainant, if possible, to determine if there is a person trapped in the stalled elevator and how many persons are affected. C. A company or member shall be sent to the elevator mechanical room and shut down the power to the effected elevators. The power source should be locked and tagged out (if needed). Once the power has been shut down to the elevator, the member or crew shall remain in the mechanical room until released by command. D. The position of the car in the hoist way shall be determined. It may be necessary to open the hoist way door to determine the cars position. E. The company officer shall establish contact with the car s occupants, and attempt to determine if any medical conditions are present, and then advise them to do the following: Sit on the floor with your back against the wall of the elevator. Do not smoke. Stay away from the doors The rescue is in progress, and they are safe. F. Once the above has been performed, the hoist way doors closest to the car will be opened using a hoist way key. G. All doors opened should be blocked open using a door wedge. 59 P age

64 H. Only in the event of a medical emergency within the car shall the doors to an elevator be forced open. I. Any occupant who can walk out will be assisted to do so if the car floor is even with the ground floor. J. All occupants who cannot walk without assistance shall be removed with the aid of a stair chair, backboard, or stokes basket. K. If the car floor is not even with the floor, a member shall board the car and the car occupants shall be assisted from the car using an attic ladder with a member in the car and at the floor level assisting the occupants. Any time an occupant must climb more than 4 feet from the car floor, a safety line shall be secured to the car occupant as fall protection. L. If the cars doors cannot be opened normally, a roof hatch may be used to affect the rescue. When a roof hatch is used to evacuate the car s occupants, safety lines shall be attached to the occupants as fall protection. M. Once a rescue has been completed, the hoist way doors shall be closed and kept closed. N. Any disconnected power supplies shall be left off and lock out / tag out devices may be removed at the direction of the Officer/Incident Commander. O. The building s representative should be advised to leave the elevator out of service until it can be repaired by an authorized service company. 60 P age

65 Equipment Replacement SOG# 22 Approved by: Pete DiMaria, Fire Chief Revised: March 1, 2017 PURPOSE: The purpose of this program is to establish a capital equipment plan for the replacement of Naples Fire-Rescue (NFRD) equipment. The objective is to standardize the capital equipment replacement process in order to create a managed system of purchasing and funding capital equipment, thereby allowing the NFRD to accurately plan and budget for future departmental capital equipment requirements. PROCEDURE: Self-Contained Breathing Apparatus (SCBA) Self-Contained Breathing Apparatus (SCBA) is a device worn by firefighters to provide breathable air when entering an environment that is immediately dangerous to life and health, such as a structure fire. The term self-contained means that the breathing set is not dependent on a remote supply. A SCBA typically has three (3) main components: a high-pressure cylinder, a pressure regulator, and an inhalation connection (facepiece), connected together and mounted to a carrying frame. The air cylinders for all SCBA gear have a service-life of 15 years. No cylinder can be left in service for any reason after that, not even to be used for air tools/air bags/etc. Per NFPA, SCBA packs should be within three NFPA standards. Each standard lasts approximately 5 years, so theoretically no SCBA pack should be older or have not been upgraded within 15 years. Facepieces shall be replaced as needed. SCBA facepiece lenses showing evidence of exposure to intense heat is an indication of thermal degradation and potential failure. Any SCBA facepiece lens found to have cracks, crazing, bubbling, deformation, discoloring, gaps or holes should be immediately removed from service and a replacement issued. Hose All fire hose has an expected service life. That life will depend on a number of factors such as the initial quality of the hose, the type of service it is subjected, and the care it receives during its life. 61 P age

66 All hose shall be subjected to a physical inspection to determine whether it is free of debris, burns, cuts, abrasions, or any other damage. Any hose that shows any substantial damage or fails annual hose testing shall immediately be placed out of service. The National Fire Protection Association s (NFPA) Standard-1962 calls for annual hose testing and allows for keeping hose as long as it passes the annual service test. However, a generally accepted practice is to remove hose from service after 10 years, as recommended by the NFPA in Standard (2008 Edition), Annex A.7.1. Extrication Equipment Extrication equipment can be broken down into two categories: Replacement of the hydraulic power generator, rams, spreaders, and cutters. Replacement of battery operated spreaders and cutters. The life expectancy of new extrication equipment is 12 years. The manufacturer, however, recommends evaluating equipment after 7 years as a result of on-going changes in vehicle technology. ALS Cardiac Monitors Cardiac monitors are mission critical equipment in the delivery of Advanced Life Support (ALS) service in the field, to the City of Naples community. The monitors should be replaced every 6-8 years depending on advances in technology and annual cost of maintenance and repairs. 62 P age

67 Exposure Control Plan for Infectious Disease Guideline Approved by: Pete DiMaria, Fire Chief SOG# 23 Revised: March 1, 2017 PURPOSE: This Standard Operating Guideline provides for the proper management of blood borne pathogens and bio-hazardous waste within the City of Naples Fire Department in a manner which is consistent and within the guidelines established by OSHA 29 CFR 1910, Florida Administrative Code, and City of Naples policy. DEFINITIONS: Blood means human blood, human blood components, and products made from human blood. Bloodborne Pathogens mean pathogenic microorganisms that are present in human blood and can cause disease in humans. These pathogens include, but are not limited to, hepatitis B virus (HBV) and human immunodeficiency virus (HIV). Contaminated means the presence or the reasonably anticipated presence of blood or other potentially infectious materials on an item or surface. Contaminated Laundry means laundry which has been soiled with blood or other potentially infectious materials or may contain sharps. Contaminated Sharps means any contaminated object that can penetrate the skin including, but not limited to, needles, scalpels, broken glass, broken capillary tubes and exposed ends of dental wires. Decontamination means the use of physical or chemical means to remove, inactivate or destroy bloodborne pathogens on a surface or item to the point where they are no longer capable of transmitting infectious particles and the surface or item is rendered safe for handling, use or disposal. 63 P age

68 Engineering Controls means controls (e.g. sharps disposal containers, selfsheathing needles) that isolate or remove the bloodborne pathogens hazard from the workplace. Exposure Incident means a specific eye, mouth, other mucous membrane, nonintact skin or parenteral contact with blood or other potentially infectious materials that results from the performance of an employee's duties. Hand washing Facilities means a facility providing an adequate supply of running potable water, soap and single use towels or hot air drying machines. Licensed Healthcare Professional is a person whose legally permitted scope of practice allows him or her to independently perform the activities required by section V Hepatitis B Vaccination and Post-Exposure Evaluation and Follow-up. HBV means hepatitis B virus. HIV means human immunodeficiency virus. Occupational Exposure means reasonably anticipated skin, eye, mucous membrane or parenteral contact with blood or other potentially infectious materials that may result from the performance of an employee's duties. Other Potentially Infectious Materials means: 1. The following human body fluids: semen, vaginal secretions, cerebrospinal fluid, synovial fluid, pleural fluid, pericardial fluid, peritoneal fluid, amniotic fluid, saliva in dental procedures, anybody fluid that is visibly contaminated with blood and all body fluids in situations where it is difficult or impossible to differentiate between body fluids; 2. Any unfixed tissue or organ (other than intact skin) from a human (living or dead); 3. HIV-containing cell or tissue cultures, organ cultures, and HIV-or HBV-containing culture medium or other solutions; and blood, 64 P age

69 organs or other tissues from experimental animals infected with HIV or HBV. Parenteral means piercing mucous membranes or the skin barrier through such events as needlestick s, human bites, cuts and abrasions. Personal Protective Equipment is specialized clothing or equipment worn by an employee for protective against a hazard. General work clothes (e.g., uniforms, pants, shirts or blouses) are not intended to function, as protections against a hazard are not considered to be personal protective equipment. Regulated Waste means liquid or semi-liquid blood or other potentially infectious materials; contaminated items that would release blood or other potentially infectious materials in a liquid or semi-liquid state if compressed; items that are caked with dried blood or other potentially infectious materials and are capable of releasing these materials during handling contaminated sharps; and pathological and microbiological wastes containing blood or other potentially infectious materials. Source Individual means any individual, living or dead, whose blood or other potentially infectious materials may be a source of occupational exposure to the employee. Examples include, but are not limited to, hospital and clinic patients; clients in institutions for the developmentally disabled; trauma victims; clients of drug and alcohol treatment facilities; residents of hospices and nursing homes; human remains; and individuals who donate or sell blood or blood components. Sterilize means the use of a physical or chemical procedure to destroy all microbial life including highly resistant bacterial endospores. Universal Precautions is an approach to infection control. According to the concept of Universal Precautions, all human blood and certain human body fluids are treated as if known to be infectious for HIV, HBV and other blood borne pathogens. Work Practice Controls means controls that reduce the likelihood of exposure by altering the manner in which a task is performed (e.g., prohibiting recapping of needles by a two-handed technique.) 65 P age

70 Exposure Control Plan A. Each employee(s) with occupational exposure as defined by paragraph II-M Occupational Exposure shall follow this Exposure Control Plan, which is designed to eliminate or minimize employee exposure. B. The Exposure Control Plan contains the following elements: The exposure determination required by paragraph III-B; The schedule and method of implementation for section IV Methods of Compliance, section V Hepatitis B Vaccination and Post- Exposure Evaluation and Follow-up, section VI Communication of Hazards to Employees and section VII Record keeping of this policy; and The procedure for the evaluation of circumstances surrounding exposure incidents as required by section V of this policy. C. Each Station shall retain a copy of the City of Naples Exposure Control Plan, to be accessible to employees in accordance with 29 CFR (e). D. The Exposure Control Plan shall be reviewed and updated at least annually and whenever necessary to reflect new or modified tasks and procedures, which affect occupational exposure and to reflect new or revised employee positions with occupational exposure. Exposure Determination A. Each employee(s) with occupational exposure as defined by paragraph II-M has been listed by job classification. Job classification in which all employees in those classifications have occupational exposure: 1. Fire Inspector 2. Firefighter 3. Fire-Lieutenant 4. Chief Officers (a) (b) Fire Chief Battalion Chief 66 P age

71 B. Job classifications in which some employees in those classifications have occupational exposure: None C. Tasks and procedures in which occupational exposure occurs and that are performed by employees in those job classifications: None D. This exposure determination is made without regard to the use of personal protective equipment. METHODS OF COMPLIANCE General Guidelines A. Universal precautions shall be observed to prevent contact with blood or other potentially infectious materials. Under circumstances in which differentiation between body fluid types is difficult or impossible, all body fluids shall be considered potentially infectious materials. Engineering and work practice controls A. Engineering and work practice controls shall be used to eliminate or minimize employee exposure. Where occupational exposure remains after institution of these controls, personal protective equipment shall also be used. B. Engineering controls shall be examined and maintained or replaced on a regular schedule to ensure their effectiveness. C. The department shall provide hand-washing facilities, which are readily accessible to employees. D. When provision for hand washing facilities is not feasible, the department provides an appropriate antiseptic hand cleanser in conjunction with clean paper towels. When antiseptic hand cleaners or towelettes are used, hands shall be washed with soap and running water as soon as feasible. 67 P age

72 E. Employees shall wash hands immediately or as soon as feasible after removal of gloves or other personal protective equipment. F. Employees shall wash hands and any other skin with soap and water or flush mucous membranes with water immediately or as soon as feasible following contact of such body areas with blood or other potentially infectious materials. G. Contaminated needles and other contaminated sharps shall not be bent, recapped or removed except as noted in paragraphs 7a and 7b below. Shearing or breaking of contaminated needs is prohibited. Contaminated needles and other contaminated sharps shall not be recapped or removed unless the employee can demonstrate that no alternative is feasible or that such action is required by a specific medical procedure. Such recapping or needle removal must be accomplished through the use of a medical device or a one-handed technique. H. Immediately or as soon as possible after use, contaminated reusable sharps shall be placed in appropriate containers until properly reprocessed. These containers shall be: Puncture resistant; Labeled or color-coded in accordance with OSHA standards; Leak proof on the sides and bottom; and In accordance with the requirements set forth in paragraph IV-D-b-5 for reusable sharps. I. Eating, drinking, smoking, applying cosmetics or lip balm and handling contact lenses are prohibited in work areas where there is a reasonable likelihood of occupational exposure. J. Food and drink shall not be kept in refrigerators, freezers, shelves, cabinets or on countertops or bench tops where blood or other potentially infectious materials are present. 68 P age

73 K. All procedures involving blood or other potentially infectious materials shall be performed in such a manner as to minimize splashing, spraying, spattering and generation of droplets of these substances. L. Mouth suctioning of blood or other potentially infectious materials is prohibited. M. Specimens of blood or other potentially infectious materials shall be placed in a container, which prevents leakage during collection, handling, processing, storage, transport or shipping. The container for storage, transport or shipping shall be labeled or colorcoded according to paragraph VI-A-2 and closed prior to being stored, transported or shipped. When a facility utilizes Universal Precautions in the handling of all specimens, the labeling/color-coding of specimens is not necessary provided containers are recognizable as containing specimens. This exemption only applies when such specimens and containers remain within the facility. Labeling or color-coding in accordance with paragraph VI-A-2 is required when such specimens or containers leave the facility. If outside contamination of the primary container occurs, the primary container shall be placed within a second container which prevents leakage during handling, processing, storage, transport or shipping and is labeled or color-coded according to the requirements of this standard. If the specimen could puncture the primary container, the primary container shall be placed within a secondary container which is punctureresistant in addition to the above characteristics. N. Equipment which may become contaminated with blood or other potentially infectious materials shall be examined prior to servicing or shipping and shall be decontaminated as necessary unless the employee can demonstrate the decontamination of such equipment or portions of such equipment is not feasible. The employee shall ensure that this information is conveyed to all other affected employees, the servicing representative, and/or the manufacturer, as appropriate, prior to handling, servicing or shipping so that appropriate precautions will be taken. 69 P age

74 Personal Protective Equipment NAPLES FIRE-RESCUE DEPARTMENT A. Provision. When there is occupational exposure, the department shall provide, at no cost to the employee, appropriate personal protective equipment such as, but not limited to, gloves, gowns, laboratory coats, face shields or masks and eye protection and mouthpieces, resuscitation bags, pocket masks or other ventilation devices. B. Use. The employee(s) shall use appropriate personal protective equipment unless the employee temporarily and briefly declined to use personal protective equipment when, under rare and extraordinary circumstances, it was the employee's professional judgment that in the specific instance its use would have prevented the delivery of health care or public safety services or would have posed an increased hazard to the safety of the worker or co-worker. When the employee makes this judgment, the circumstances shall be investigated and documented in order to determine whether changes can be instituted to prevent such occurrences in the future. C. Accessibility. The department shall ensure that appropriate personal protective equipment in the appropriate sizes is readily accessible at the worksite. D. Cleaning. Laundering and Disposal. The department shall dispose of personal protective equipment required by this policy. E. Repair and Replacement. The department shall repair or replace personal protective equipment as needed to maintain its effectiveness. F. If a garment(s) is penetrated by blood or other potentially infectious materials, the garment(s) shall be removed immediately or as soon as feasible. G. All personal protective equipment shall be removed prior to leaving the work area in which it is used. H. When personal protective equipment is removed, it shall be placed in an appropriately designated area or container for storage, decontamination or disposal. I. Gloves. Gloves shall be worn when it can be reasonably anticipated that the employee may have hand contact with blood, other potentially infectious materials, mucous membranes and non-intact skin; when performing vascular access procedures; and when handling or touching contaminated items or surfaces. 70 P age

75 Disposable (single use) gloves such as surgical or examination gloves shall be replaced as soon as practical when contaminated or as soon as feasible if they are torn, punctured or when their ability to function as a barrier is compromised. Disposable (single use) gloves shall not be washed or decontaminated for reuse. Utility gloves shall not be used. J. Masks, Eye Protection and Face Shields. Masks in combination with eye protection devices such as goggles or glasses with solid side shields, or chinlength face shields, shall be worn whenever splashes, spray, spatter or droplets of blood or other potentially infectious materials may be generated and eye, nose or mouth contamination can be reasonably anticipated. K. Gowns, Aprons and Other Protective Body Clothing. Appropriate protective clothing such as, but not limited to, gowns, aprons, lab coats, clinic jackets or similar outer garments shall be worn in occupational exposure situations. The type and characteristics will depend upon the task and degree of exposure anticipated. L. Surgical caps or hoods and/or shoe covers or boots shall be worn in instances when gross contamination can reasonably be anticipated. Housekeeping A. General. All personnel shall ensure that the worksite is maintained in a clean and sanitary condition at all times. B. All equipment, environmental and working surfaces shall be cleaned and decontaminated after contact with blood or other potentially infectious materials. Contaminated work surfaces shall be decontaminated with an appropriate disinfectant after completion of procedures immediately or as soon as feasible when surfaces are overtly contaminated or after any spill of blood or other potentially infectious materials; and at the end of the work shift if the surface may have been contaminated since the last cleaning. Protective coverings such as plastic wrap, aluminum foil or imperviouslybacked absorbent paper used to cover equipment and environmental surfaces shall be removed and replaced as soon as feasible when they 71 P age

76 become overtly contaminated or at the end of the work shift if they may have become contaminated during the shift. All bins, pails, cans and similar receptacles intended for reuse, which have a reasonable likelihood for becoming contaminated with blood or other potentially infectious materials shall be in inspected and decontaminated on a regularly scheduled basis and cleaned and decontaminated immediately or as soon as feasible upon visible contamination. Broken glassware, which may be contaminated, shall not be picked up directly with the hands. It shall be cleaned up using mechanical means such as a brush and dustpan, tongs or forceps. Reusable sharps that are contaminated with blood or other potentially infectious materials shall not be stored or processed in a manner that requires employees to reach by hand into the containers where these sharps have been placed. C. Regulated Waste Contaminated Sharps Discarding and Containment. i. Closable; ii. Puncture resistant; iii. Leak proof on sides and bottom; and iv. Labeled or color-coded in accordance with paragraph VI-2 of this policy. During use, containers for contaminated sharps shall be: i. Easily accessible to personnel and located as close as is feasible to the immediate area where sharps are used or can be reasonably anticipated to be found; ii. Maintained upright throughout use; and replaced routinely and not be allowed to overfill. When moving containers of contaminated sharps from the area of use, the containers shall be: i. Closed immediately prior to removal or replacement to prevent spillage or protrusion of contents during handling, storage, transport or shipping; ii. Placed in a secondary container if leakage is possible. The second container shall be: 1. Closable; 72 P age

77 2. Constructed to contain all contents and prevent leakage during handling, storage, transport or shipping; and 3. Labeled or color-coded according to paragraph VI-2 of this policy. Reusable containers shall not be used. D. Other Regulated Waste Containment Regulated waste shall be placed in containers, which are: i. Closable; ii. Constructed to contain all contents and prevent leakage of fluids during handling, storage, transport or shipping; iii. Labeled or color-coded in accordance with paragraph VI-2 of this policy; and 1. Closed prior to removal to prevent spillage or protrusion of contents during handling, storage, transport or shipping. If outside contamination of the regulated waste container occurs, it shall be placed in a second container. The second container shall be: i. Closable; ii. Constructed to contain all contents and prevent leakage of fluids during handling, storage, transport or shipping; iii. Labeled or color-coded in accordance with paragraph VI-2 of this policy; and iv. Closed prior to removal to prevent spillage or protrusion of contents during handling, storage, transport or shipping. Disposal of all regulated waste shall be in accordance with applicable regulations of the United States, State of Florida, Collier County and the City of Naples. HEPATITIS B VACCINATION AND POST-EXPOSURE EVALUATION AND FOLLOW- UP A. General Guidelines The department will make available the hepatitis B vaccine and vaccination series to all employees who have occupational exposure and post-exposure evaluation and follow-up to all employees who have had an exposure incident. 73 P age

78 The department will ensure that all medical evaluations and procedures including the hepatitis B vaccine and vaccination series and post-exposure evaluation and follow-up, including prophylaxis, are: i. Made available at no cost to the employee; and ii. Made available to the employee at a reasonable time and place. The department will ensure that all laboratory tests are conducted by an accredited laboratory. B. Hepatitis Vaccination Hepatitis B vaccination will be made available after the employee has received the training required in paragraph VI-F and within 10 working days initial assignment to all employees who have occupational exposure unless the employee has previously received the complete hepatitis B vaccination series, antibody testing has revealed that the employee is immune or the vaccine is contraindicated for medical reasons. The department shall not make participation in a prescreening program a prerequisite for receiving hepatitis B vaccination. If the employee initially declines hepatitis B vaccination but at a later date while still covered under the standard decides to accept the vaccination, the department shall make available hepatitis B vaccination at that time. The department shall ensure the employees who decline to accept hepatitis B vaccination offered by the department sign the statement in Appendix A. If a routine booster dose(s) of hepatitis B vaccine is recommended by the U.S. Public Health Service at a future date, such booster dose(s) shall be made available in accordance with paragraph V-A-2. C. Exposure Reporting Procedure, procedure following an incident of exposure shall be as follow: Employee shall follow all decontamination procedures; Employee shall report exposure to immediate supervisor within one (1) hour; 74 P age

79 Employee shall compete Exposure Report form immediately; and Employee's supervisor shall forward a completed Exposure Report to the Human Resources Department within one (1) working day. D. Post-exposure Evaluation and Follow-up. Following a report of an exposure incident, the Officer-in-charge will make immediately available to the exposed employee a confidential medical evaluation and follow-up, including at least the following elements: Documentation of the route(s) of exposure and the circumstances under which the exposure incident occurred. Identification and documentation of the source individual unless the department can establish that identification is infeasible or prohibited by state or local law. i. The source individual's blood shall be tested as soon as feasible and after consent is obtained in order to determine HBV or HIV infectivity. If consent is not obtained, the department shall establish that legally required consent cannot be obtained. When the source individual's consent is not required by law, the source individual's blood, if available, shall be tested and the results documented. ii. When the source individual is already known to be infected with HBV or HIV, testing for the source individual's known HBV or HIV status need not be repeated. iii. Results of the source individual's testing shall be made available to the exposed employee and the employee shall be informed of applicable laws and regulations concerning disclosure of the identity and infectious status of the source individual. Collection and testing of blood for HBV and HIV serological status. i. The exposed employee's blood shall be collected as soon as feasible and tested after consent is obtained. ii. If the employee consents to baseline blood collection, but does not give consent at that time for HIV serologic testing, the sample shall be preserved for at least 90 days. If, within 90 days of the exposure incident, the employee elects to have the baseline sample tested, such testing shall be done as soon as feasible. Post-exposure prophylaxis, when medically indicated, as recommended by the U.S. Public Health Service. i. Counseling; and ii. Evaluation of reported illnesses. 75 P age

80 E. Information Provided to the Healthcare Professional The Human Resources Department shall ensure that the healthcare professional responsible for the employee's hepatitis B vaccination is provided a copy of this policy. The Human Resources Department shall ensure that the healthcare professional evaluating an employee after an exposure incident is provided the following information: i. A copy of the City of Naples Exposure Control Plan; ii. A description of the exposed employee's duties as they relate to the exposure incident; iii. Documentation of the route(s) of exposure and circumstances under which exposure occurred; iv. Results of the source individual's blood testing, if available; and v. All medical records relevant to the appropriate treatment of the employee including vaccination status which are the employer's responsibility to maintain. F. Healthcare Professional's Written Opinion. The Human Resources Department shall obtain and provide the employee with a copy of the evaluating healthcare professional's written opinion within 15 days of the completion of the evaluation. The healthcare professional's written opinion for hepatitis B vaccination shall be limited to whether hepatitis B vaccination is indicated for an employee and if the employee has received such vaccination. The healthcare professional's written opinion for post-exposure evaluation and follow-up shall be limited to the following information: i. That the employee has been informed of the results of the evaluation; and ii. That the employee has been told about any medical conditions resulting from exposure to blood or other potentially infectious materials which require further evaluation or treatment. iii. All other findings or diagnoses shall remain confidential and shall not be included in the written report. 76 P age

81 G. Medical Record Keeping Medical records required by section VII shall be maintained in accordance with OSHA 29CFR 1910 requirements. COMMUNICATION OF HAZARDS TO EMPLOYEES A. Labels and Signs Warning labels shall be affixed to containers of regulated waste, refrigerators and freezers containing blood or other potentially infectious material; and other containers used to store, transport or ship blood or other containers used to store, transport or ship blood or other potentially infectious materials. Labels required by this section shall include the following information: i. The facility name and address; ii. The international biological hazard symbol; iii. The phrase "Biological Waste" or "Infectious Waste"; and iv. The date. These labels shall be fluorescent orange or orange-red or predominantly so, with letters or symbols in a contrasting color. Red bags or red containers may be substituted for labels. Labels required for contaminated equipment shall be in accordance with this paragraph and shall also state which portions of the equipment remain contaminated. Regulated waste that has been decontaminated need not be labeled or color-coded. B. On-site Storage and Transportation All on-site storage of bio-hazardous waste shall be in a designated area and be accessible to authorized personnel only. 77 P age

82 Storage of bio-hazardous waste shall not be for a period of greater than 30 days. The 30-day time period shall commence when the red bag is placed into use or when the sharps container becomes full. All areas primarily used for the storage of bio-hazardous waste, other than the point of origin, shall be constructed of smooth easily cleanable materials that are impervious to liquids and capable of being readily maintained in a sanitary condition. Vermin and insects shall be excluded from such areas. Outdoor storage areas/containers shall be secure from vandalism and conspicuously marked with the international biological hazard symbol. i. Red bags will be removed from the point of origin weekly, if they are filled, or monthly. ii. Bio-hazardous waste will be taken from the point of origin and transported to the storage area which is located at each Fire Station by department/division employee who will wear protective clothing which shall include a minimum of gloves. C. Treatment or Off-site Transportation Off-site transportation can be performed by a third party which is licensed in the removal and transportation of bio-hazardous waste. D. Contingency plan and cleaning solutions Surfaces contaminated with spilled or leaked bio-hazardous waste shall be cleaned with a solution of industrial strength detergent to remove visible soil and shall be disinfected by rinsing with a hypo-chlorite solution containing 100(500) ppm available free chlorine for a minimum of 3 minutes. E. Records All management records, including any documentation provided by the transporter, shall be maintained for a minimum of three years and will be made available for inspection by the Department of Health and Rehabilitative Services or OSHA upon request. Documentation location: Fire Department Administration 78 P age

83 F. Information and Training All employees with occupational exposure shall participate in a training program which must be provided during working hours. Training shall be provided as follows: i. At the time of initial assignment to tasks where occupational exposure may take place; and ii. At least annually thereafter. AFTER HOURS DRUG TESTING PROCEDURES: Supervisory personnel should contact Advance Medical Center as (239) to request an after-hours post-accident or reasonable suspicion collection. The on-call Advance Medical Center staff member will report to Advance Medical Center to open the facility and perform the controlled collection. At the discretion of Advance Medical Center staff, the employee s assigned work location (i.e. Police Department, Fire Station, Utilities Building, etc.) may be used of the collection in certain situations. In the event, Advanced Medical Center is unresponsive to an after-hours request or unable to respond timely, supervisory personnel should contact the Risk Manager as (239) or Human Resources Director at (239) to determine how to proceed. Employees should be transported to the nearest hospital for after-hours injuries requiring medical treatment as a result of a work-related injury or accident. Normal operating hours at Advance Medical Center are Monday through Friday 8:00 am to 8:00 pm and Saturday and Sunday 9:00 am to 5:00 pm. Advance Medical Center is located at 720 Goodlette Road in the Commons (239) Serious incidents/accidents that occur after hours should be reported to the Risk Manager at (239) or the Human Resources Director at (239) P age

84 Fire Apparatus Replacement SOG# 24 Approved by: Pete DiMaria, Fire Chief Revised: March 1, 2017 PURPOSE: To establish a prescribed replacement program schedule for all fleet vehicles that are operated by the City of Naples Fire-Rescue Department. PROCEDURE: A. This guideline shall cover all vehicles assigned to the Fire Department s fleet and shall be maintained by the department s staff, in cooperation with the City of Naples Fleet Maintenance and Finance Departments. B. A fleet vehicle replacement schedule shall be maintained by the Fire Department. This schedule shall reflect the purchase and projected replacement date for each vehicle in the fleet. C. The vehicle replacement schedule shall be reviewed annually prior to preparation of the City s annual budget. D. The Fire Department s administrative staff shall evaluate the replacement list, along with the City of Naples Fleet Maintenance and Finance Directors as part of the City s overall budget process. Changes to the existing schedule shall be suggested at that time and be based upon the current vehicles overall performance and maintenance costs. E. The need to provide a schedule of replacement for all vehicles is essential to providing quality service. The following replacement schedule is suggested for each type of department vehicle. Selection of the actual type and a date of replacement shall be established in cooperation with the City s Fleet Maintenance and Finance Directors as well as an Apparatus Committee of at least three (3) operations personnel. Administrative Vehicles: 7 years Rescue / Transport Vehicles: 7 years Fire Apparatus - Engines 10 years front line service with 3 5 years in reserve status. Fire Apparatus - Truck / Aerials years front line service with 3-5 years in reserve status. The above replacement schedule is based on the best practice method recommended by industry standard. 80 P age

85 The Apparatus Committee shall work with the administrative personnel on the following tasks: Apparatus type selection Apparatus specification Apparatus layout Equipment layout Apparatus build Acceptance and apparatus testing Equipment mounting 81 P age

86 Fire Hose, Ladder, and Pump Testing SOG# 25 Approved by: Pete DiMaria, Fire Chief Revised: March 1, 2017 PURPOSE: To establish safe and effective guidelines for service testing of fire department hose, ladders and pumps. PROCEDURE: A. Fire-Rescue Department Hose will be tested in accordance to NFPA All hose will be tested before being placed in service, after major repairs, when suspected of any damage, then annually thereafter. It will be the responsibility of the appointed hose officer to coordinate hose testing with an outside testing company. The hose officer shall insure that all hose that may be utilized by the City of Naples Fire-Rescue Department is tested and inspected. Detailed documentation of all hose that is tested will provide the ID number, hose size/length, apparatus location, testing pressure, and whether the hose passed or failed. Officers assigned to each apparatus shall insure that hoses are reloaded in the correct fashion for deployment. The assigned hose officer shall obtain and keep all records pertaining to testing. B. Fire-Rescue Department Ladders will be tested in accordance to NFPA 1932 and NFPA 1914 (aerial). The Equipment Services will coordinate with an outside agency to ensure that all ground ladders and aerials are tested annually. Documentation shall be retained by the city shop. Officers assigned to each apparatus shall insure that all ground ladders are reloaded in the correct fashion for deployment. C. Fire-Rescue Apparatus pumps will be tested in accordance to NFPA 25. Equipment Services will coordinate with an outside agency to ensure that all fire apparatus pumps are tested annually. All necessary equipment and documentation of testing shall be retained by the Equipment Service. 82 P age

87 Garden Style Apartment Fires SOG# 26 Approved by: Pete DiMaria, Fire Chief Revised: March 1, 2017 PURPOSE: This Standard Operating Guideline is intended for the special awareness incorporated with the Fires/Rescues at a Garden Style Apartment facility. SCOPE: This standard is to be followed by all members of The Naples Fire Rescue Department. It shall be the responsibility of the Officer in Charge to educate their personnel on the hazards that may arise from Garden Style Apartments. HAZARDS: A. Open stairwells B. Unknown if there are fire stops in between units C. Possible common attic space D. Lack of suppression systems E. Long hose lays due to inward facing fronts and entrances F. Potential collapse G. High number of exposures H. Common utility and laundry areas FUNCTIONS: A. Engine Company Functions Search and Rescue Stretch hose lines Operate nozzles Pump hose lines Loss control General firefighting duties assigned by command B. Ladder Company Functions Search and Rescue Forcible entry Ventilation Raise ladders Operate elevated master streams General firefighting duties assigned by command 83 P age

88 C. Rescue Company Functions Search and Rescue RIT General firefighting duties assigned by command D. Chief Officer Functions Incident Command Safety Officer Accountability Officer Tactical Division Officer Staging Division Officer Other Staff Officer positions as required by NIMS and the complexity of the incident PROCEDURE: A. Units shall be dispatched accordingly based on the information obtained by Naples and the Incident Response SOG. B. While responding to the incident location Officers should obtain any information available about the incident location and conditions; CAD notes Time of day Type of occupancy Fire suppression systems Visual columns C. First Arriving Officer/Engine Responsibilities Scene Size up Establish Command 360 Walk around (Route may be altered get a view of the entire structure) Stretch houseline (Extended lay, 2.5 to a high-rise pack) Determine the initial mode of the incident Offensive/Defensive D. Second Arriving Engine Responsibilities Establish a water supply Stretch a back-up line Become initial RIT 84 P age

89 E. First Arriving Ladder Responsibilities Forcible Entry for attack crew Coordinated ventilation Search from behind the fire NAPLES FIRE-RESCUE DEPARTMENT F. First Arriving Rescue Responsibilities Primary search Support attack crews G. Third Arriving Engine Responsibilities Establish an exposure line if needed Replace initial crews as needed H. First Arriving Chief Officer Responsibilities Take command from the initial IC, face to face if possible Determine the need for and request additional resources Ensure tactical benchmarks are met Expand the IMS as needed to effectively mitigate the emergency I. Second Arriving Chief Officer Responsibilities Assigned role by IC as needed; i. Accountability Officer ii. Safety Officer iii. Staging Officer iv. Division Officer J. Third Arriving Chief Officer Responsibilities Assigned role by IC as needed; i. Accountability Officer ii. Safety Officer iii. Staging Officer iv. Division Officer VENTILATION: A. Ventilation on a Garden Style Complex may be difficult and dangerous. The Incident Commander should keep the following in mind: Roof operations require two means of egress. Horizontal ventilation may be faster crews should be aware of the wind prior to venting a unit to prevent a blowtorch affect. Ventilation should be coordinated with the attack crew. 85 P age

90 B. If the fire is in a common attic a trench cut may be necessary to stop the spread of fire. EXTENDED HOSE LAY: Due to the construction of Garden Style buildings a standard 200 pre-connect typically will not be long enough to effectively fight fire in the units. An extended hose lay will allow crews enough line to enter and make their way through units. A. The Driver Engineer of the First Due Engine should pull 2.5 line to where the Officer tells him to in the courtyard area. B. The Officer and Firefighter will bring both sections of the high-rise pack and gated wye to a position on the fire floor. The position should allow them enough line to get through the fire unit. C. The female coupling of the flat load should be lowered to the Driver Engineer who will attach it to the gated wye. D. The Officer and firefighter will lay out the rest of the hose on the fire floor, tie the hose off, and prepare for water. E. The Driver Engineer should then supply the extended line with water from the apparatus. Pump pressure should be 120 PSI with an additional 5 PSI per section of 2.5 hose. F. Once the nozzle has the appropriate pressure and effective stream the Officer and Firefighter may being an attack. FIRE OPERATIONS STRATEGIES Fire ground operations generally fall in one of two modes of attack or strategies: OFFENSIVE or DEFENSIVE. Offensive Strategy - Interior attack and related support aimed at completing a search and quickly bringing the fire under control. Defensive Strategy - Exterior attack directed to first reduce fire extension and then bring the fire under control. 86 P age

91 An offensive or defensive strategy is determined and declared by the Incident Commander on all structure fire incidents and is based on the principles of the Risk Management System. Throughout the course of an incident, the Incident Commander shall continue to evaluate fire ground strategy based on these principles: We Will risk our lives a lot, in a calculated manner, to save SAVABLE lives. We Will risk our lives a Little, in a calculated manner, to save SAVABLE property. We Will Not risk our lives at all for lives or property that are already Lost. The Incident Commander must also be prepared to change strategy based upon the following dynamic factors: The building (type of construction, condition, age, etc.) Structural integrity of the building (contents vs. structural involvement) The fire load (what type of fuel is burning and what's left to burn) The fire and/or smoke conditions (extent, location, etc.) The ventilation profile (location of the vent and ability to control) The rescue profile (savable occupants/survivability profile) Availability of resources (RIT, backup crews, firefighter rehab.) OFFENSIVE OPERATIONS - Within the framework of the Risk Management System, the structure must first be determined to be safe to enter. If the risks have been accepted by the Incident Commander, an Offensive Fire Attack shall be initiated and centered around completion of both a primary and secondary search. Primary search - Time is the critical factor in a primary search. Crews shall conduct a rapid search of all accessible areas and verify the removal and/or safety or all occupants. Reports from bystanders on scene about trapped victims may be used as supporting information, but should not be depended upon. Primary Search Completed shall be communicated to Command upon completion. Secondary search Thoroughness is the critical factor in a secondary search. After the fire is communicated as Under Control, crews not involved with the initial attack or primary search shall complete a systematic search of the interior fire area, room by room. An All Clear and Secondary Search Completed shall be communicated to Command upon completion. The following are guidelines for offensive operations: A. Address 2 in / 2 out decision (RIT) prior to entry. B. Initial attack efforts must be directed toward supporting primary search the first attack line must go between occupants to confine the fire and protect avenues of escape. 87 P age

92 C. When possible, attack lines should be advanced from the INTERIOR- UNBURNED SIDE. D. Ventilation must be initiated early and be well coordinated with interior crews. Ventilation openings should be made in the fire area. Positive pressure should be injected from the unburned side and exit the structure out the fire area. E. Initial attack crews must maintain communication with Command and periodically give a CAN report (Conditions, Actions, Needs.) Rapidly declining conditions and any difficulty locating the seat of the fire should be communicated immediately. F. Where fires involve concealed spaces, it becomes very important for crews to have a line in place while exposing areas of heat production. Water streams should be directed only at the source of heat or flame. DEFENSIVE OPERATIONS - The decision to operate in a defensive mode indicates that the offensive attack strategy has been abandoned for reasons adversely effecting personnel safety, and the involved structure has been conceded as lost (written off). A. The announcement of a change from an offensive to a defensive mode will be made as Emergency Traffic and all personnel will withdraw from the structure in a coordinated manner. Officers will account for the safety of all personnel and advise command of evacuation completion. Command will conduct a PAR at that time. B. When changing to a defensive mode, interior lines will be withdrawn (or abandoned only if necessary) and repositioned to key tactical positions outside of the hazard zone. C. Provide well placed, large diameter streams and consider if additional resources should be requested in order to maintain operations. D. The protection of exposures shall be the first priority. All exposures, both immediate and anticipated, must be identified and covered. When the exposure is severe and water is limited, the most effective tactic is to put the water on the exposure. E. Knocking down the main body of fire is the second priority. Surround and drown with elevated master streams is generally the most effective means of fire control. 88 P age

93 Rescue Operations - Many times offensive/defensive conditions are clear cut and Command can quickly determine the appropriate strategy. In other cases, the situation may call for immediate rescue of trapped occupants within the hazard zone. Rescue operations shall be planned according to the following dynamic conditions: Safety of the fire department members. Stage of the fire. Number of people involved. Effect of the fire on the victims. Resources required to enter the structure. Ability to remove and protect the victims, and to control the fire. The priority of rescue involving multiple victims should be prioritized as follows: Most severely threatened people. The largest number of people. People in the remainder of the fire area. People in the exposed areas. OVERHAUL: After the main body of the fire is out, and once Command has communicated FIRE IS UNDER CONTROL, overhaul operations can occur. to ensure that the fire is completely extinguished and property rendered safe before the fire department leaves the scene. Overhaul operations must keep in mind evidence preservation for use in the fire investigation phase. SALVAGE: Upon communicating FIRE IS OUT, fire steams that are not needed should be shut down to reduce property loss. The Incident Commander will commit and direct personnel to property conservation activities. The earlier the salvage operations begin, the smaller the loss. 89 P age

94 Hazardous Materials Response SOG# 27 Approved by: Pete DiMaria, Fire Chief Revised: March 1, 2017 PURPOSE: This Standard Operating Guideline is intended to provide general guidelines for department personnel in responding to hazardous materials incidents. This includes, but is not limited to; flammable vapor releases, such as natural gas, liquefied petroleum gas (LPG), acetylene, and any volatile vapors, liquid fuel spills such as gasoline, diesel fuel, and any other flammable or combustible liquid, acids, explosives, or any other substance that presents a threat to public safety or to the environment. PROCEDURE: DISPATCH: A. Units shall be dispatched accordingly based on the information obtained by Naples and the Incident Response SOG. B. The Dispatch Center will attempt to obtain all pertinent information from the person reporting a hazardous materials incident. The information should, if possible include: Material name or type Number and size of containers Problem (Leak, Spill, Fire) Number of injured or exposed people C. When responding make note of wind direction and speed to assure responding units stay clear of potential hazard zones. When approaching, slow down or stop to assess any visible activity taking place. Continue to evaluate effects of wind, topography and location of the situation. Route any other responding companies away from any hazards. 90 P age

95 D. If a hazardous material response is warranted, a fire officer or the Battalion Chief shall advise Naples to activate the District Response Team (DRT), EM 800, and an appropriate number of ambulances. SIZE UP: A. The first arriving officer will establish Command and transmit appropriate size-up keeping in mind that the first unit must avoid committing itself to a dangerous situation. The ERG (Emergency Response Guide) can be a valuable resource in the initial scene size up. B. If possible or applicable the size up should include the following information: Location Structures Occupancy Vehicles Containers Vapor clouds present Leaking or spilled liquids Placards ID numbers RESCUE: A. It may be necessary to take immediate action to make a rescue or evacuate an area, in which case there shall be a charged 1 ¾ inch handline ready to perform gross decontamination on rescuers and victims. B. Rescue shall only be made in a line of sight fashion until additional resources arrive on scene and the hazardous material is identified. Line of sight rescue means the rescuer will not venture into a structure passed the point where they cannot see the entrance. DO NOT go through additional doors or turn corners. C. Rescuers shall attempt to take with them the following identification tools from the Engine Company HazMat bag when the hazardous material is unknown: TIC Papers Radiation detection device Air monitor 91 P age

96 D. Rescuers shall employ the 3:30 rule. NAPLES FIRE-RESCUE DEPARTMENT If victims are unconscious rescuers may work in the atmosphere for 3 minutes while wearing full turnout gear and SCBA. If victims are conscious rescuers may work in the atmosphere for 30 minutes while wearing full turnout gear and SCBA. E. Everyone leaving the affected area shall be decontaminated using the handline until a formal decontamination plan can be established. F. Victims that have been decontaminated shall be maintained in an area away from those that have not been affected by the incident. G. Victims shall be monitored and treated for any medical conditions or symptoms. H. Patient care shall be transferred to CCEMS personnel. INCIDENT STABILIZATION: A. Once the rescue of viable victims has been conducted, the mission becomes stopping leaking materials, controlling leaking or leaked materials, and minimizing the risk to the environment. B. Hazardous Materials Technicians on scene should assist Incident Command with developing an action plan with information to include: Evacuation Distances Isolation Distances Hot zone, Warm Zone, Cold Zone HazMat group C. After the initial rescue of viable victims ONLY Hazardous Materials Technicians shall enter the Hot Zone to conduct any activities operating within the ICS (incident Command System). D. Operations personnel may be used to assist Hazardous Materials Technicians donning PPE, as Decontamination team members, and assist with doffing PPE. 92 P age

97 E. Once on scene the District Response Team shall operate per the Collier County Hazardous Material / WMD District Response Team: Hazardous Materials Emergency Response Procedures. This document is maintained by the Hazardous Materials Response Team coordinator. HAZARDOUS MATERIAL GROUP POSITIONS NOTE: All group positions detailed below follow the Collier County Hazardous Material / WMD District Response Team: Hazardous Materials Emergency Response Procedures and shall be adhered to. A. Hazardous Materials group supervisor shall be a hazardous materials technician and report to the IC or Operations Officer. Responsibilities include: Direct all operations of the Hazardous Materials Group Develop and implement an IAP Assign resources within the Hazardous Materials Group Report the progress of operations of the Hazardous Materials Group to IC or Operations Officer B. Entry Leader shall be a hazardous materials technician and report to the Hazardous Materials Group Supervisor. Responsibilities include: Supervise technicians entering the Hot Zone Recommend actions to mitigate the situation Maintain communications with the entry teams and the decontamination team leader. C. Decontamination Team Leader shall be a hazardous materials technician and report to the Hazardous Materials Group Supervisor. Responsibilities include: Establish the decontamination corridor. Supervise the decontamination team members Maintain communications with the Entry Leader and entry teams Ensure proper decontamination procedures are completed based on the research of the product 93 P age

98 D. Site Access Control Leader shall be a hazardous materials technician and report to the Hazardous Materials Group Supervisor. Responsibilities include: Organize and supervise assigned personnel to control access to the hazard site Oversee the placement of the Exclusion Control Line and the Contamination Control Line. Ensure that appropriate action is taken to prevent the spread of contamination Ensure that injured or exposed individuals are decontaminated prior to departure from the hazard site Track the movement of persons passing through the Contamination Control Line to ensure that long-term observations are provided. Coordinate with the Medical Group for proper separation and tracking of potentially contaminated individuals needing medical attention Maintain communications with Entry Leader, Decontamination Leader, and Hazardous Materials Group Supervisor E. Hazardous Materials Safety Officer shall be a hazardous materials technician and report to the Hazardous Materials Group Supervisor. Responsibilities include: Coordinates safety related activities directly relating to the Hazardous Materials Group operations as mandated by 29 CFR part and applicable State and local laws. Advises the Hazardous Materials Group Supervisor on all aspects of health and safety and has the authority to stop or prevent unsafe acts. Participate in the preparation of, and implement the Site Safety and Control Plan (ICS Form 208-HM) Advise the Hazardous Materials Group Supervisor of deviations from the Site Safety and Control Plan (ICS Form 208-HM) or any dangerous situations. Has the authority to alter, suspend, or terminate any activity that may be judged to be unsafe. Ensure the protection of the Hazardous Materials Group personnel from physical, environmental, and chemical hazards/exposures. Ensure the provision of required emergency medical services for assigned personnel and coordinate with the Medical Unit Leader. Ensure that medical related records for the Hazardous Materials Group personnel are maintained. 94 P age

99 F. Science / Research Officer shall be a hazardous materials technician and report to the Hazardous Materials Group Supervisor. Responsibilities include: Provides technical information and assistance to the Hazardous Materials Group using various reference sources such as computer data bases, technical journals, CHEMTREC, and phone contact with facility representatives. May provide product identification using hazardous categorization tests and/or any other means of identifying unknown materials. Maintain communications and coordinate operations with the Entry Leader and Decontamination Team Leader Determine personal protective equipment compatibility to hazardous material. Determine decontamination procedure compatibility based on the hazardous material. Provide technical information of the incident for documentation. G. Safe Refuge Area manager shall be a hazardous materials technician and report to the Hazardous Materials Group Supervisor. Responsibilities include: Evaluating and prioritizing victims for treatment, collecting information from the victims, and preventing the spread of contamination by these victims. Establish the Safe Refuge Area within the Contamination Reduction Zone adjacent to the Contamination Reduction Corridor and the Exclusion Control Line. Monitor the hazardous materials release to ensure that the Safe Refuge Area is not subject to exposure. Assist the Site Access Control Leader by ensuring the victims are evaluated for contamination Manage the Safe Refuge Area for the holding and evaluation of victims who may have information about the incident, or if suspected of having contamination. Maintain communications with the Entry Leader to coordinate the movement of victims from the Refuge Area(s) in the Exclusion Zone to the Safe Refuge Area. Maintain communications with the Decontamination Leader to coordinate the Movement of victims from the Safe Refuge Area into the Contamination Reduction Corridor, if needed. 95 P age

100 Canberra Ultra Radiac Plus Turn the unit on by pressing the ON/OFF button In the Rate Mode Press and hold the CLR/Test button to do a display test While the test is running press RATE, ALARM, and DOSE this will test the alarms If 9 blinks at the end of the test it passed, if a 0 blinks it failed Zero out the Dose Meter Press the Dose button then press and hold the Dose and CLR/TEST buttons Press the CLR/TEST button to silence an alarm, only low alarms will silence. High Rate alarm will sound until the rate drops High Dose alarm will sound until the Dose is zeroed out Package labels Label Surface Radiation Level Radiation Level at 1 Meter White I Does not exceed 0.5 mrem/hr Not applicable Yellow II Does not exceed 50 mrem/hr AND Does not exceed 1 mrem/hr Yellow III Exceeds 50 mrem/hr OR Exceeds 1 mrem/hr Alarms Radiation Control Line 2mR/HR Low High Rate- 500uR/Hr 2R/HR Dose- 100mR 10R 96 P age

101 KI Paper- turns blue-violet when exposed to nitrites or free chlorine WET F Paper- Turns yellow when exposed to Fluoride WET Ph Paper- Turns red or blue when exposed to Acids or Bases WET Dark Green- V Type Nerve Agents Yellow- G Type Nerve Agents M8 Paper-Red- H Type Blister Agents DRY- dip into liquid M9 paper- Pink, Reddish Brown, Purple when exposed to Nerve or Blister DRY 97 P age

102 Air Monitoring Device Alarms QRAE 2-4 Gas O2- % of atmosphere <19.5, >23.0 are alarm limits CO- Parts Per Million LEL- % of Lower Explosive Limit H2S- Parts per Million 10 PPM is limit for indoors 10% is action level 10 PPM Sirius 4 gas + PID O2- % of atmosphere <19.5, >23.0 are alarm limits CO- Parts Per Million LEL- % of Lower Explosive Limit H2S- Parts Per Million PID- Parts Per Million <10 PPM indoors, 35 PPM 10% is action level 10 PPM 50 PPM Low, 100 PPM High Multi Rae Lite 6 gas O2- % of atmosphere <19.5, >23.0 are alarm limits CO- Parts Per Million LEL- % of Lower Explosive Limit H2S- Parts Per Million PID- Parts Per Million HCN- Parts Per Million <10 PPM indoors, 35 PPM 10% is action level 10 PPM 50 PPM Low, 100 PPM High 4.7 PPM Low, 50 PPM High Sensit LEL- % of LEL CO- Parts Per Million 10% Pro or Nat <10 PPM indoors, 35 PPM 98 P age

103 High-Rise Structure Fires Approved by: Pete DiMaria, Fire Chief SOG# 28 Revised: March 1, 2017 PURPOSE To set forth tactical considerations and operational procedures for all personnel to follow during incidents involving high-rise structure fires. For operational purposes the term highrise structure will apply to any structure seven (7) or more stories in height. SCOPE This document serves as a guideline for all employees to follow. The procedures outlined are to be followed as much as possible. However, given the number and complexity of functions requiring immediate attention, the Incident Commander should be prepared to utilize actions and resources outside of this document. The authority to deviate from these procedures ultimately rests with the Chief Officer in command of the incident. GENERAL A. Units shall be dispatched accordingly based on the information obtained by Naples and the Incident Response SOG. B. Second Alarm. If there are reports or evidence on approach/arrival that there is a working fire a second alarm shall be requested along with CCEMS for Rehab and patient treatment. Mutual aid response should be requested promptly. C. Third Alarm. Any indication of fire spread to additional units or immediately endangered occupants and/or personnel shall require a third alarm or more. D. Command may also request additional specific resources such as Air units or technical rescue teams as necessary. E. Resource Management. In an effort to maintain an effective command organization, the Incident Commander should ensure early implementation of Level II staging with an assigned Staging Area Manager. 99 P age

104 IMMEDIATE PRIORITIES NAPLES FIRE-RESCUE DEPARTMENT A. Safety/Accountability. Provide for firefighter safety, survival, accountability, and welfare. B. Establish Command. First arriving officer shall establish command but should attempt to work towards the fire floor, gathering as much information as possible relating to fire location, extension and immediate hazards to occupants. Upon arrival, Battalion 1 shall receive a report on CAN (Conditions, Actions taken, Needed resources) then assume command from the previous IC. C. Lobby Division. Alarm panel information and/or witness reports should be utilized to help crews locate the fire area. Assume control of the elevator system and maintain accountability. Distribute any additional keys, stair phones, floor schematics, or other applicable equipment to incoming crews. D. Water Supply. Verify the presence of a reliable and continuous water supply to the FDC. Support the fire sprinkler system and check the status of the fire pump if present. E. Access. Determine the access which provides the safest, most direct route to the fire floor and/or standpipe system. Keys that may be necessary to gain access to this area should be obtained. Assess stairwell and designate specific firefighting or evacuation stairs. F. Egress/Ingress Protection. Make early consideration for directing incoming crews to positively pressurize stairwells, in order to maintain a tenable evacuation route and/or safe refuge area. G. Evacuation. The determination of risk, and the decision to evacuate or shelter in place should be made by personnel on the floor and coordinated by Command. Immediately endangered occupants on the fire floor should be moved as quickly as possible to four floors below the fire floor or other safe environment. H. Primary search/fire Extinguishment. Utilize all available information and communicate with Command to formulate a plan of attack. Consider actions that will minimize or interrupt the spread of smoke and heat to occupied areas. If it is reasonable to do so, make consideration for quickly moving occupants who are not immediately endangered to safe refuge prior to initiating fire attack. 100 P age

105 APPARATUS ASSIGNMENTS 1 st due Engine NAPLES FIRE-RESCUE DEPARTMENT Lt. & FF(s) to the fire floor for recon and CAN report. Water Can, Irons, TIC. Engineer Lobby Division 2 nd due Engine Lt. & FF(s) to the fire floor for initial attack with 1 st due High rise pack & equipment. Engineer Water Supply 1 st due Rescue Two personnel to the fire floor or floor above for primary search, rescue, and/or evacuation TIC, Search rope, Tools. 1 st due Truck Search the floor above the fire while also checking for fire extension. TIC, Search rope, Tools 3rd due Engine Deploy backup line on fire floor. 2 nd due Rescue/ Next apparatus 2 nd alarm RIT team established one floor below the fire floor. Command shall establish a forward staging area, two floors below, and assign an operations section chief. Equipment shall be staged & rehab established in this area. INITIAL ATTACK PREPARATION A. First due officer. Responsible for quickly and safely ascending to the fire floor, while obtaining information necessary to coordinate initial operations. Upon reaching the fire floor, the officer shall communicate a size-up of conditions, immediate needs and confirmation of the actual fire floor number. Incoming crews will be directed by the first due officer to use the safest, most direct route to the fire floor. B. Incident Commander. Shall establish the fire floor as a division (Floor 16 = Division 16) with the first due officer or other assigned member becoming the Division Officer. 101 P age

106 C. Fire floor division officer. Must advise Command where water is needed so command can confirm the availability of pumped water to the specific riser. D. Lobby Division. Initial actions of Lobby Division should be dedicated to gathering information, supporting initial attack crews, and directing incoming crews as needed. Lobby should support initial attack by gaining control of all elevators, communicating information/reports, and directing crews to use the safest, most direct route to the fire floor. As crews ascend, Lobby Division shall collect passports and maintain accountability by documenting time and method of ascent for all crews. Lobby Division should ensure that additional equipment is pooled in the lobby until a Logistics Division is established (See Logistics Division). E. Initial attack crews should focus on getting water on the fire in a safe yet fast manner. LOBBY DIVISION A. Open interior lockbox if available; remove keys, access fire control room. B. Distribute keys, stair phones, and pre-fire plans if available, to crews. C. Identify fire location(s) utilizing alarm panel, witness reports. D. Recall and assume control of elevators. Assess for F.D. use. E. Verify fire pump is running and report the pressure. If there is no fire pump, direct standpipe to be charged by communicating with Command. F. Identify firefighting and evacuation stairwells (Attack from the stairs with a roof opening, if possible, so that smoke entering the stairs through the door you enter with a hose-line can be exhausted.) G. Verify stair pressurization, if present. If not, use fans pressurize attack stairs and evacuation stairs as soon as possible. H. Verify auto stair door unlocking. I. Verify air handler status. Shut down if not known to be beneficial. 102 P age

107 J. Direct Law Enforcement officers, if available, to remove occupants exiting to the exterior through lobby or down stairs to a position away from the area of falling glass or debris. An outside parking structure would provide adequate protection. K. Activate building intercom, but do not silence alarm or direct occupants in a mode of evacuation until conditions are known -- until a size-up and report is made by crews on the fire floor and vertical extension is assessed on floor above. L. Verify emergency generator operation if building power is interrupted. M. Account for members going aloft. All units operating in the building should remain intact. All units must be accounted for by Unit I.D. and PASSPORT. Any crew or individual operating in the building shall have full protective gear, radio, forcible entry, and/or keys, and where possible, spare air bottles. N. Evacuate any occupants trapped in elevators at Lobby level, if possible. O. Divide the Lobby floor into areas for staging of incoming firefighters and equipment. P. The tasks assigned to Lobby are numerous and demanding. Command should provide additional resources as necessary to assure that critical tasks are accomplished. WATER SUPPLY A. The Engineer of the second due Engine shall be responsible for ensuring an adequate water supply is established to the apparatus located by the FDC, and then water supplied to the FDC. B. Standpipes should be initially pressurized to 130 PSI plus 5 PSI per floor to the reported fire floor. Wet systems require that the fire engine duplicate the systems pressure provided by the fire pump. C. If present, the building s fire pump pressure shall be verified and then compared with the system demand pressure if known. The Engineer shall then ensure that the apparatus pump is in pressure mode and set to a standby pressure of 50 psi less than the system demand or fire pump pressure. The building s fire pump system should be allowed to function as designed for as long as possible. 103 P age

108 D. The Engineer shall continue to monitor standby pressure to verify proper operation of the building fire pump, if present. Command should be advised immediately if at any time, it is determined that the apparatus pump has overtaken the fire pump. If there is no water flow from the apparatus pump into the building, a small stream should be secured and directed away from the area to prevent overheating of the pump E. The fire standpipe system shall not be pressurized to more than 200 psi, or 50 PSI over the system demand pressure if known. ACCESS A. Access to buildings may be limited due to ramps or vehicle parking. First arriving units should ensure that an apparatus can be spotted near the FDC. B. If non-emergency vehicles are blocking access to the building or suppression components crews will utilize any means to complete their tasks. C. Ascending crews should obtain a set of keys, a stair phone, and a floor plan if possible. D. If possible, designate one stairwell for egress and one for firefighting to limit congestion in the stairwells. ELEVATORS A. Elevators may be used to gain access to higher floors when safely possible. This speeds up the ascent and leaves crews fresh upon arrival to begin assigned tasks. Elevators may be used only when the following conditions are met: Elevators should only be used if the Firefighter has complete control of it. The shaft must be clear of fire, smoke, and water. Only Firefighters trained in the operation and use of elevators will operate the cars. Only one crew (with the operator) and equipment at a time will use the car to avoid overload, and to permit room for emergency maneuvers in the car. Crew and operator should be fully dressed with SCBA face pieces in position for quick donning before ascent. A radio, forcible entry tools, water can, and spare SCBA bottle should remain in the car with the operator. B. Elevators should stop two floors below the reported fire floor. 104 P age

109 C. Elevators should never pass the fire floor. NAPLES FIRE-RESCUE DEPARTMENT D. Elevator operator should stop every five to seven floors to inspect the hoist way for smoke and to ensure that the controls are still operating appropriately. E. Elevator operator shall remain in the elevator unless it is deemed out of service. EMERGENCY ELEVATOR CONDITIONS A. If smoke is seen under pressure, or an accumulation of smoke is so great that the top of the shaft cannot be seen, crews should exit the car at that point and climb the remaining floors. If the 'fire feature' is still operational, the operator should exit and allow the car to be recalled to Lobby on 'bypass'. B. Should the car, at any time, become erratic and unresponsive to operator commands, the Emergency stop should be activated. If the Emergency Stop fails, the interlock should be tripped by prying the car doors open. C. If all measures fail to stop an unresponsive elevator, crews should go on air, get low, and if the door opens onto the fire floor, move to the stairwell under whatever protection that can be gained from their extinguisher. D. Elevators should not be used for occupant evacuation until fire control is achieved, unless the shaft is made of concrete or masonry, and does not open to the fire floor. STAIRWELLS A. Stairwells are the main form of egress for occupants and access for Fire Department personnel. B. If possible one stairwell should be designated as the evacuation stairwell while the other is designated as the attack stairwell. This will help reduce congestion in the stairwells. C. If stairwells are not pressurized, crews will utilize fans to do so. This may take multiple fans per stairwell if it is a large structure. D. Personnel should be careful not to leave unnecessary stairwell doors open as this will affect the pressurization. 105 P age

110 E. A company with radio, keys, and spare bottles should be sent to the roof door as soon as possible as Roof Division. Their task is to open the stair door or hatch at the roof and provide an outlet for smoke. F. When firefighters open the stairwell door to advance hose lines on the fire floor, significant smoke will enter the stairwell. Occupants descending from upper floors must be allowed to pass before opening the door and exposing them to hot gases and flame. THE INITIAL ATTACK A. The initial attack crew will be searching for the seat of the fire or the unit involved using a water can, TIC, and tools. This will allow for the crew to move quickly, conduct a recon, and coordinate fire attack with the second due. B. Once the initial attack crew has located the fire or the unit involved, they may choose to control ventilation while strategically making use of the water can to prevent fire spread. They may also consider checking the floor below the reported fire floor to understand the layout in a clear environment. C. The initial attack crew will provide information for incoming units as to the best access to the fire floor, standpipe locations, or any special equipment needed. If possible, the standpipe chosen should be flowed to ensure proper operation. D. The initial attack crew should continue to monitor the fire conditions and advise of any changes while the high-rise pack is being deployed. E. During recon, the initial crew should be aware of the possibility for extended stretches and communicate with Command when lengths of over 225 ft. (Three 2 sections) are anticipated. Depending on the pressures at the fire floor, extended hose stretches may necessitate the use of 2.5 hose lines for primary fire attack. SEARCH AND RESCUE A. Primary search shall be prioritized by location relative to the fire and level of danger. They shall be prioritized in this order: Fire floor Floor above the fire floor Top floor Subsequent floors working down from the top 106 P age

111 B. Search crews shall have some form of suppression while conducting a search, water can or hose line would be appropriate. C. Search crews must determine if it is more beneficial to shelter occupants in place or evacuate them immediately. If the hallway means of egress is tenable, evacuation may be as simple as directing occupants to the designated stairwell or shelter area. However, if the environment is untenable, it may be safer for occupants to shelter in place until ventilation has taken place. D. Search crews shall report any change in the status of evacuations on their designated floor. Information relayed should include the number of occupants, their condition, and whether occupants require assistance or if they are able to selfevacuate. E. Search crews should mark doors of units that have been searched to minimize the duplication of efforts. F. If keys are not available search crews should use any means necessary to gain access to all rooms on the floors being searched. FLOOR ABOVE A. The objectives of the crews operating on the floor above are to: Evacuate the floor by the safest means possible. Assess and control vertical extension of the fire. To provide ventilation for the floor below. B. In a drawn out/lengthy fire, the floor above will be subjected to intense heat, and any occupants must be removed as soon as possible to safe refuge. C. Vertical extension must be checked in: Elevator shafts Supply air ducts/return air ducts/make up air ducts Utility shafts (pipes, electrical chases) Dumbwaiter/trash chutes/mail chutes Auto-ignition through failed window glass or mullions Around floor slabs at spandrels Auto-ignition through floors are raceways and expansion joints or cracks caused by floor failure. Floor materials directly above fire area. 107 P age

112 D. All rooms and closets on the floor above must be opened for inspection. E. Hollow columns and pipe chases may be checked by making small holes with a halligan tool. F. A hose stream must be introduced at each point of extension and if necessary, flooding the floor if the fire is communicating to the carpet and padding. G. Caution must be observed in putting water into electrical distribution areas, including raceways in the floor. Hose-lines on the floor above can be introduced from the evacuation stairs if the floor is clear of smoke. H. If floor above is not clear of smoke hose lines should be deployed down from upper landings in the attack stairway. I. The numerous points of possible extension require multiple lines. If present, hoselines can be utilized for areas requiring a reduced volume, such as duct shafts. J. Before ventilating from the floor above, the firefighters must first determine the direction of any winds. K. The direction of wind at surface level may or may not be the same at higher elevations because of stratification, or disruptions in flow caused by other buildings. WIND DRIVEN FIRES: A. If wind is not detected and the location of the fire on the floor below is known, then firefighters may begin the ventilation operation directly over the fire. Advise Command that glass will be falling, break the panel by tapping, and pull the glass onto the floor. B. After verifying that no significant wind is present and checking with the officer on the attack line and Command, they may then break out the lower panels. C. If strong winds are encountered at the upper level, crews must first locate the leeward side of the wind by breaking out additional panels. 108 P age

113 D. If the leeward side proves to be at the unburned end of the floor, it is inadvisable to vent until fire control is achieved, as smoke and heat will flow to the reduced pressure at the opening; quite possibly right over or through the attack team(s). E. If ventilation is not possible and there is excessive heat on the fire floor withdraw the firefighters. SAFETY ON THE HIGH-RISE INCIDENT A. Do not operate alone. A minimum for any task, except the elevator person, is two firefighters with a radio. Maintain a PAR at all times. B. Maintain full PASSPORT accountability, PASS alert, and radio protocols. C. Wear full protective gear at all times. Conditions can change rapidly. D. Do not operate on an involved floor without a hose line or water can. E. Do not allow doors to lock behind you. F. Carry the necessary forcible entry tools. G. Be alert to backdrafts. High-rises are tightly sealed buildings. Feel metal jambs when assessing interior doors. A high-rise floor can have many compartments. H. Be cautious of open shafts or windows. I. Monitor your air closely. There is no diving out a window as at ground level. 'Out' may be a 100' crawl back to smoke-filled stairs. J. If you are sent into remote areas of the building, take a spare bottle. If you have not reached or completed your objective by the time the first bottle is spent, use the second to immediately leave. K. You cannot dependably break an upper window for air in a high-rise--especially in winter time. Both the pressure of fire gases in the cores and the upward winter time stack will bring smoke to the opening. L. Maintain 200 ft. clear perimeter around the building. 109 P age

114 M. Do not attempt to change bottles in smoke. N. Do not store bottles in the stairwell. You can trip and if the bottles get loose, they are dangerous to descending occupants. O. Be cautious of your back-swing when forcing doors and windows in smoke. Especially, do not follow the tool out a window. P. Shut off the floor electricity as soon as possible at the subpanel or in the main electric room. Q. Be cautious of the electricity when breaching walls or pulling ceiling. R. Do not direct streams into the subpanel room or closet. ACCOUNTABILITY A. PASSPORT accountability will be maintained in high-rise fires in the following manner: Initial Attack Companies. The initial companies to enter the high-rise building may leave their PASSPORTS with Lobby Division (First arriving DE). The Lobby Division must retrieve any PASSPORTS left on apparatus of initial arriving companies already in the building. Companies arriving in Lobby without a PASSPORT must have a 'make-up' PASSPORT using tags from their helmets or other make-up tags. Operations Division Activation. Once the Operations Division is established, PASSPORTS of crews operating above Lobby will be delivered to the Operations Division Officer. The Lobby Division will maintain PASSPORTS of support crews not assigned to the hazard zone (i.e., fire floor). The Operations Division Officer will assign Accountability Officers to the stairwell doors in the Operations Division. 110 P age

115 PASSPORTS will be collected from crews leaving Staging to a hazard zone (i.e., fire floor) and returned to crews returning to Staging/Rehab. Accountability Officers will monitor duration times of crews assigned to hazard zones and report any delayed/overdue crews. Standard PAR benchmarks will be utilized for high-rise operations. SUMMARY A. The officers on the fire floor and the floor above the fire must continuously assess the progress of the fire. B. If multiple lines are in place, and the control on the fire floor is marginal, a defensive position must be put in place on the next floor up in anticipation of fire extending to that level. Determine location & progress of fire. Backup line in place before fire door opened. Assess progress of attack crews. Defensive Line above fire floor. Consider full scale evacuation. Initiate floor by floor search. Relieve crews on attack lines. Check all upper floors for smoke & fire. Safety check elevators. C. In the event the fire cannot be controlled, the officers must also advise Command that full scale evacuation should begin, as there can be no safe refuge in the building, especially above the fire, unless the fire floor is controlled. D. Command, at this point, must provide for the integrity of the evacuation stairs and initiate a floor-by-floor search and evacuation of the upper floors. Flowing hoselines, however, cannot be abandoned and Command must also provide for continuous relief on the attack lines. 111 P age

116 E. These procedures have outlined the critical objectives and tasks of the first responding units. They are intended to provide the best chance of stopping a serious fire, controlling extension of fire and smoke, and are designed to be placed in operation with the first assignment. COMMAND STRATEGIES A. The first arriving engine or ladder units are likely to be the most familiar with the specific characteristics of the involved building, and when they are the first to arrive, they should retain Command until the first Battalion Chief arrives. B. Company level Command can be mobile. C. Most of the information needed by Command is available in the lobby/fire Control Room (verification of actual fire and fire location/s, number, and conditions of occupants exiting into lobby, location of elevators, status of fire pumps, stair pressurization, emergency generators, air handlers, etc.). D. Command can communicate directly to Lobby control by stair phone if portables prove unsatisfactory. E. Command must inform the Level 2 Staging/Base Officer what crews and equipment he/she wants in lobby and how many alarms to maintain in base. F. The first arriving Chief Officer will establish a Command location. This location should provide the best visual advantage, but be clear of any falling glass and debris. G. The first arriving Chief Officer should relieve the initial incident commander of the Command function. H. The next arriving Chief Officer should report to the Command post and assume the Support Officer role. I. The immediate priorities of the first Command Officer are: Establish strong Command position and transfer Command. Verify that immediate priorities are being addressed. Develop a strategic plan to address, rescue, fire control, and property conservation. Provide for safety and accountability of firefighters. 112 P age

117 Develop a strong Command organization. Call for additional resources as needed. CHIEF OFFICERS A. The first Command Officer on-scene should establish an exterior Command Post. B. Additional Chief Officers will be required as the incident escalates. Command must ensure that adequate Chief Officers are Special Called or re-called from off-duty status early. C. The second Command Officer should assume Logistics Officer duties. D. Additional Command Officers should be assigned as needed by the Incident Commander. These assignments set the stage for the development of the Command structure outside and inside the building. E. In addition to these elements, a standard array of staff function Divisions would be established and report to Command. Most of these (P.I.O., Safety, Investigation) are established automatically by arriving staff personnel. Senior Command Staff would provide support at the Command Post as necessary. EXPANDING THE COMMAND ORGANIZATION - WORKING FIRE A. A working fire in a high-rise may not be controlled by the Initial Attack Companies. In such a case, the operation becomes prolonged and escalates into a major operation. B. A strong organization is required to support a firefighting force above ground. The principal objective of this supporting organization is to provide the firefighting Divisions with resources to operate effectively and to assist in solving some of the major problems involved in high rise structures. C. Command must start to identify and build this organization as quickly as possible after assigning units needed for Initial Attack. These elements can be expanded upon as the availability of personnel increases. D. The major elements which need to be considered in most working high-rise situations are: Fire Floor Division Lobby Division 113 P age

118 Floor Above (Extension) Systems (fire panel, stairwell, phones/communications, elevators, keys, building R.P./engineer) Ventilation Staging RIT crew(s) Level II Staging/Base Floor Below (Property Conservation) Evacuation Rehab Safety PIO Medical Division E. In addition to these elements, many or all of the Division functions associated with standard operations may be required. STAGING AND BASE/BRANCH A. Standard Level I Staging will be used by all First Alarm companies. B. Level II Staging or Base should be established by Command when requesting multiple alarms. C. Any apparatus parked in close proximity to the building, by companies assigned to the interior, should be moved to a Level II area as time permits. D. All apparatus should remain in the Base Area unless needed for a specific purpose. E. Enclosed vehicles may be employed to move personnel and equipment from the Base to the building, unless they are providing a water supply. STAGING DIVISION A. Early establishment of a Staging Division/Branch is essential to reduce the timefactor in placing fire crews in fire attack positions and should be two-floors below the fire floor or as directed by Incident Command. 114 P age

119 B. As soon as a Staging Division is established, firefighting personnel and portable equipment (i.e., SCBA, hose, tools, etc.) should be immediately deployed from Base to the Staging Division. RAPID INTERVENTION TEAMS A. Rapid Intervention Teams (RIT's) will be maintained near the Staging Area. At least one two-member company will be assigned this duty. B. Additional RIT's may be assigned to other locations as needed. (See Rapid Intervention Teams). LOGISTICS BRANCH A. The Logistics Branch should be implemented early during a working high-rise fire. The Logistics Branch Officer will be responsible for managing the following Divisions or Groups, as well as pressurization by building systems or fans, utilities, and HVAC systems. Air Operations Base Communications Lobby Control Rehabilitation and Medical Stairwell Support Group Systems Water Supply B. Lobby Division -- The Lobby Division will be responsible for elevators (control and track), liaison with building engineers, organize lobby for transition of evacuation, resources, treatment and firefighter access, and remote air (utility trucks). C. Communications Group The Communications Group will be responsible for phone systems, intercom systems, fire panel, making sure all floors have phones where needed. The Communications Officer will also assist in a Communications Plan for Channel Allocation. D. Stairwell Support Group The Stairwell Support Group will be responsible for working with Operations and Lobby in selecting evacuation and firefighting stairwells, verifying auto stair door unlocking, and transport of equipment by stairwell to upper staging floor if elevators cannot be used. 115 P age

120 E. Water Supply Group The Water Supply Group will be responsible for building fire pumps, all connections internal and external, generator, restrictors, and pressure reducers. 116 P age

121 Incident Command SOG# 29 Approved by: Pete DiMaria, Fire Chief Revised: March 1, 2017 PURPOSE: The City of Naples Fire-Rescue Department responds to a wide range of emergency incidents. In order to effectively manage personnel and resources and to provide for the safety and welfare of personnel, we will always operate within the Incident Command System at the incident scene. This guideline identifies the Standard Operating Guideline to be employed in establishing Command components of the Incident Command System and applicable components of the National Incident Management System (NIMS). SCOPE: Command procedures are designed to do the following: A. Fix the responsibility for Command on a certain individual through a standard identification system, depending on the arrival sequence of members, companies, and Command officers. B. Ensure that a strong, direct, and visible Command will be established from the onset of the incident. C. Establish an effective incident organization defining the activities and responsibilities assigned to the Incident Commander (IC) and the other individuals operating within the Incident Command System. D. Provide a system to process information to support incident management, planning, and decision-making. E. Provide a system for the orderly transfer of Command to subsequent arriving officers. F. Ensure a seamless transition from a Type 5/4 incident to a Type 3/2/1 (NIMS). RESPONSIBLITIES: Battalion Chief: Manage companies and supervise company officers. Occupy the position of Incident Commander (IC) when appropriate. Occupy the position of Division Officer when appropriate. Occupy the position of IC on the Command Team during first and greater alarm incidents. 117 P age

122 Company Officers: Occupy the position of IC when appropriate. Occupy the position of Division Officer when appropriate. Manage task level activities and supervise firefighters. Incident Commander: Life safety of personnel and victims at the scene. Conserve property. Incident stabilization. PROCEDURE: A. The Incident Command System shall be utilized during all incidents. B. If the incident is a single unit response it is assumed that the Company Officer or Firefighter in charge of the apparatus is the IC and does not need to be broadcast over the radio. C. Incidents which require multiple units to respond shall have a designated Incident Commander which shall be broadcast over the radio. This will typically be the first arriving Company Officer, but may be a Firefighter in Charge, or the Fire Chief. D. Incident Command may be mobile at the start of the incident. Once the scene is established an Incident Command post should be established. E. Command may be transferred to Company Officers, Battalion Chiefs, or Chief Officers at the need and discretion of the senior officer. F. Command is transferred to improve the quality of the Command organization. The following should take place for command to be transferred. Senior officer, Battalion Chief, or Chief Officer arrives on scene and conducts a face to face with the initial Incident Commander. The conversation may take place over the radio but face to face is preferred. The new Incident Commander advises all units over the radio of the change in command. The new Incident Commander may choose to keep the initial IC at the command post or reassign them a task. 118 P age

123 G. The Incident Commander may expand the command structure as needed to ensure Span of Control is maintained. 119 P age

124 Incident Response SOG# 30 Approved by: Pete DiMaria, Fire Chief Revised: March 1, 2017 PURPOSE: To clearly define the station districts and which apparatus should be dispatched to particular incidents both within the city as well as mutual aid. PROCEDURE: A. Naples shall dispatch all calls on the CITY FD radio channel. B. The City of Naples is divided into 3 response districts. District 1 shall include all City area south of the centerline of 7 th AVE N. District 2 shall include all City area north of the centerline of 7 th AVE N District 3 shall include the Naples Airport including; North Road, and Horseshoe Dr. C. Response Codes are as follows Code 1- Enroute to a non-emergency assignment. Code 2- Enroute to incident without lights and siren. Code 3- Responding to an emergency incident with appropriate warning devices. Units that will be responding Code 3 to incidents shall advise Naples that they are responding. Units that will be enroute Code 2 to incidents (Non-first due to a fire alarm) shall advise Naples that they are Enroute. D. Response Guidelines explain what apparatus should be dispatched when all units are available. If there are other incidents occurring as the time of dispatch the response may be altered as needed. 120 P age

125 1- Engine/Aerial/Rescue o Vehicle Accident o Rescue/Medical Call o Medical Assist o Lock-Out o Animal Rescue o Public Assist o Public Service o Elevator Rescue NAPLES FIRE-RESCUE DEPARTMENT 1- Engine/Aerial o Dumpster Fire o Tree Fire o Helicopter LZ o Hazardous Condition Electrical o Hazardous Condition Non-Electrical o Fuel Spill o Boat Sinking 1- Engine, 1- Aerial, and 1 Battalion Chief / 1- Engine, 1- Rescue, and 1 Battalion Chief o Vehicle Fire o Boat Fire (Station 2 District) o Marine Emergency o Vehicle Accident with Fire o Vehicle accident with entrapment 1- Engine and 1- Battalion Chief/ 1- Aerial and 1- Battalion Chief o Mutual Aid Fire o Bruch Fire o Auto Aid Fire 1- Engine, 2- Aerials, 1 Rescue, and 1- Battalion Chief o Fire Alarm o Accident involving a bus 121 P age

126 2- Engines, 2- Aerials, 2 Rescues, and 1- Battalion Chief o LPG/ Natural gas leak or fire o Explosion o Odor of Smoke o Hazardous Materials o Alert III off airport property o All target hazard calls o Pier fire 1- Crash Fire Vehicle and 1- Crash Rescue Vehicle o Alert I o Alert II o Hot refueling 1- Crash Fire Vehicle, 1- Crash Rescue Vehicle 1- Engine, 1- Aerial, 1 Rescue, and 1- Battalion Chief o Alert III E. Additional alarms shall be utilized when the Incident Commander makes the determination that the resources originally dispatched or on scene will not be able to efficiently and effectively mitigate the present hazards. F. Response Times Medical Incidents- It is the goal to have an enroute time no greater than 60 seconds after dispatch, with a travel time of less than 4 minutes. Non-Medical Incidents- It is the goal to have an enroute time no greater than 80 seconds after dispatch. I. Fires- Travel time of less than 4 minutes after enroute time for the first due apparatus. All other first alarm units should be on scene within 8 minutes of enroute time. II. High rise fires- Travel time of less than 4 minutes after enroute time for the first due apparatus. All other first alarm apparatus should be on scene within 10 minutes 10 seconds of enroute time. 122 P age

127 Keewaydin Island Response SOG# 31 Approved by: Pete DiMaria, Fire Chief Revised: March 1, 2017 PURPOSE: This guideline identifies the response procedures for emergencies on Keewaydin Island. POLICY: Keewaydin Island is zoned for Fire-Rescue services from multiple agencies, this guideline will outline responses for the northern end of the island which is located in the City of Naples jurisdiction. Once on scene at Keewaydin Island personnel shall conduct operations in accordance with the applicable SOG. PROCEDURE: A. Initial response to fire incidents a. A MERT response will be toned out during any Incident on Keewaydin. b. A fire on the island will require the use of all county Fire Boats. c. PSWIDE1 will be the working channel for all fire operations on Keewaydin. d. One apparatus shall respond to staff Fire Boat 1, all other units shall stage at Bay Rd. e. Units staging at Bay Rd will prepare equipment for transport to the island i. Ground ladders ii. Spare air cylinders iii. High Rise packs and LT bags iv. Hand tools v. Thermal imaging equipment vi. Air monitoring equipment f. 1 person will become dedicated to Fire Boat 1 as an operator, consider using Law Enforcement as a boat operator to free up all Fire-Rescue Personnel g. There is a CCSO Deputy that resides on the island whose contact information will be shown in CAD notes 123 P age

128 B. Fire Operations a. First arriving Officer shall conduct a scene size up and begin to follow the Structure Fire SOG. b. Equipment is located in the Cabin garage, which is loaded onto an ATV for use. c. Hose lays will be long and hand jacked, personnel should consider laying out all hose and equipment prior to donning PPE. d. When necessary and possible a rapid search for occupants should take place before fire attack. e. If hydrant pressure is not sufficient the Incident Commander should consider asking the water department to boost the pressure in the system f. The Incident Commander may consider using Boat 50 as a standpipe and pumping apparatus if necessary. C. Medical Operations a. One apparatus will be dispatched to Fire Boat 1 to respond to medical emergencies on the North end of Keewaydin Island. b. Naples Fire-Rescue Department crews should have CCEMS personnel respond on Fire Boat 1 if it will not delay the response. c. All necessary medical equipment should be transported on Fire Boat 1 with crews d. Crews on scene will determine if additional crews need to stage at Bay Rd to transport the patient or patients to the hospital. e. Crews should consider using the Helipad at the Southern end of the property for Helicopter Operations. 124 P age

129 MAYDAY SOG# 32 Approved by: Pete DiMaria, Fire Chief Revised: March 1, 2017 PURPOSE: To address the inherit dangers of firefighting activities by providing firefighters and command staff with a guideline for handling lost, trapped or distressed firefighter(s). This situation allows a narrow window of survivability for the firefighter(s). "MAYDAY" RADIO MESSAGE: Mayday Used to silence radio traffic to report a lost, missing or trapped firefighter(s). This transmission will only be used in the following situations or conditions: A. By a member or company that is lost, trapped, injured or otherwise in distress. B. By Company/Unit Officer, Group or Division Supervisor or Command staff that cannot account for an assigned firefighter operating in the hazard area. This would generally occur following a PAR that fails to locate and account for the firefighter(s). C. By a firefighter who witnesses, or has confirmed that a firefighter is lost, trapped or injured. FIREFIGHTER/CREW RESPONSIBLITIES: A. Transmit over fire ground channel: MAYDAY, MAYDAY, MAYDAY B. Incident Commander will advise all units other than the member who initiated the MAYDAY, the RIT, and their self to another tactical channel. C. Incident Commander will then advise the member to go ahead with their MAYDAY information. 125 P age

130 D. Be prepared to provide following information to the Incident Commander (LUNAR): Location or last known Unit number Name(s) Air pressure remaining in the SCBA cylinder Resources needed E. Tactical recommendations for distressed fire fighter(s): Call for help immediately Activate PASS alarm Crews shall remain intact Direct flashlight(s) to ceiling in several directions Conserve air, remain calm and avoid unnecessary activity COMMAND RESPONSIBILITIES: A. Acknowledge the Mayday transmission. B. Announce Mayday on the fire ground channel and advise all units other than the member that initiated the MAYDAY, RIT and Command to change to a new Tactical channel. C. Tell the member who initiated the MAYDAY to go ahead with their MAYDAY information. D. Record the LUNAR information as provided. E. Advise Naples of the Mayday and request an additional alarm, to include an additional transport unit. F. Deploy the RIT to the given or last known location. G. Assign a Chief Officer to Rescue Operations. H. Assign a Safety Officer to Rescue Operations. I. Evacuate building if conditions warrant. 126 P age

131 J. Conduct a PAR on the new fire ground channel. K. Do not abandon firefighting positions if crews are not in jeopardy. Crews must not freelance to the rescue efforts. Control of the fire is critical to firefighter survival and rescue. L. Verify at least one additional alarm has been dispatched. M. Establish a new RIT. N. Request additional resources as needed/required: Technical Rescue Team Additional transport units Command Staff 127 P age

132 Marine Emergency Response Team MERT Approved by: Pete DiMaria, Fire Chief SOG# 33 Revised: March 1, 2017 PURPOSE: To provide a safe and effective response to emergencies occurring in the marine environment through a coordinated operational plan of the regional Fire Rescue, EMS and Law Enforcement marine responders to serve the citizens and mariners who utilize the various waterways of the City of Naples and Collier County. PROCEDURE: Applicability A. All participating MERT agencies: Law Enforcement Agencies Departments Collier County Sheriff s Office City of Naples Police Department City of Marco Island Police Department Florida Fish & Wildlife United States Coast Guard Fire Rescue / EMS North Collier Fire Department City of Naples Fire Department Greater Naples Fire Department Collier County EMS City of Marco Island Fire Rescue Ochopee Fire Department Bonita Springs Fire Department 128 P age

133 Incident Type A. The Marine Emergency Response Team will respond to but not limited to the following emergencies incidents occurring in the marine environment: Boating Accident Boat Fire Medical emergency Brush Fire Structure Fire Vessel in distress Lost swimmer / diver Drowning Missing person Overdue Boater Hazardous Materials Disturbance Plane crash Assault Communications A. Responding MERT vessels will utilize PS Wide 1 as the primary TAC channel for communication with the Command Center and other operating vessels. Channel VHF 21A will be utilized as the marine operations frequency for rescue vessel to vessel communications and for communication with agencies not on the County 800 Mhz system. This will ensure all agencies involved receive accurate information and reduce the amount of radio traffic for MERT command. Response A. The Marine Emergency Response Team provides response to marine related emergencies through a three (3) vessel response specific to seven (7) marine response zones. The three (3) vessel response incorporates a minimum of two (2) fire rescue vessels and one (1) law enforcement vessel. Vessel type can be modified due to the nature of incident by a resource request through the Incident Commander. B. Note: In situations of lost diver / swimmer or man-over-board, Command should immediately request additional response vessels. Zone Fire / EMS Law Enforcement 1 North Collier Fire 41 Collier County Sheriff s Office Bonita Springs 2 North Collier Fire - 41 Collier County Sheriff s Office City of Naples Fire P age

134 3 City of Naples Fire- 1 City of Naples Police North Collier Fire 41 Collier County Sheriff s Office 4 City of Naples Fire 1 City of Naples Police Greater Naples Fire 90 Collier County Sheriff s Office 5 Greater Naples Fire 90 Collier County Sheriff s Office Marco Island Fire Marco Island Fire - 50 Marco Island Police Greater Naples Fire 90 Collier County Sheriff s Office 7 Ochopee Fire - 60 Collier County Sheriff s Office Marco Island Fire - 50 Command Center A. Incidents involving MERT response shall require the establishment of land-based Incident Command. North, City and South Command Centers are established and will be activated for all incidents in accordance with their assigned area of responsibility. The Command Center will require Supervising Officer support from responding MERT Agencies to develop a unified command system for the incident. Command Centers will maintain communication with operating vessels, ensure accountability, develop the incident action plan, coordinate response, ensure communication with USCG, track vessel positions and coordinate resource management. B. The unit that is establishing command will announce on either Control North or South that they will be establishing MERT command and its location. For example; BA41 is establishing MERT command at Station 45. If the agency in their respective response zones are busy on another incident and are not available to run MERT command effectively they need to request that another agency establish command in their command center. 130 P age

135 C. For example; Marco Island is on a high-rise fire and all of their units are tied up, BA50 shall request for the City or North Naples operate MERT Command from either Station 45 or City Headquarters. Command Centers North Command Center Response zone 1: North Collier Station Veterans Park Dr. City Command Center - Response Zones 2-3-4: City Fire and Police Headquarters 355 Riverside Circle South Command Center Response zone 5-6-7: Marco Island Station San Marco Rd. Command Responsibilities A. MERT Command has numerous responsibilities to ensure a coordinated and efficient response is achieved including management of the incident, communications, vessel / personnel accountability, notification of other agencies and the safe return of Rescue and LE vessels. Command will maintain contact with all vessels from the time a vessel leaves its dockage to the time it returns. Command will not terminate until all responding units are in service at their respective dockage. This is of the utmost importance when vessels are operating in limited visibility due to night operations, poor weather conditions or extreme fog. It is the vessel operator s responsibility to notify Command of visibility issues. B. Command will record the following when a Fire Rescue / Law Enforcement vessel advises that it is responding to a given location; Number of souls onboard Location responding from if not home port Estimated time of arrival Heading if responding outside of intercostal waterways Number of outfitted divers if call requires dive operations 131 P age

136 C. Upon arrival of the first rescue vessel in general location of the incident a size-up will be provided to Command. Size-up shall be provided as a CAR, Conditions, Actions, Resource Need. Upon receiving size-up Command will determine if expanding of the command structure is needed, such as Operations for large incidents. In a typical three vessel response Command is able to maintain the span of control. D. A Personal Accountability Report (PAR) will be requested at a minimum of every 15 minutes when vessels are responding or conducting search patterns. This must be adjusted accordingly when in limited visibility and during high speed responses. Command will contact each vessel individually on PSWIDE1 and request a PAR. E. If the unit establishing MERT command is not too familiar with marine operations, additional support should be provided to assist. When available the Command Center should be supported by additional personnel who can be assigned tasks by Command such as gathering information from CAD, notifying USCG Ft. Myers Beach, tracking vessel location, monitoring radio channels, etc. Typically, USCG does not respond due to distance and the details of the call. However, USCG is the authority having jurisdiction in all navigable waterways and must be updated of the status of the incident. F. Air assets are a very great asset when conducting a Search and Rescue (SAR) operation. You must request the asset from the agency you would like support from through Control. It is beneficial to give them as much information in regards to the details of the search area so they can make a calculated assessment of the scene. There are many factors that are in play when an air asset is committed. Air assets are available from CCEMS, CCSO, USCG and LCSO. G. In Collier County, all the agencies involved in MERT have a vast amount of vessels for various different response locations. Some vessels may draft too much water to make it in a shallow water area or a vessel responding may not have a fire pump for a vessel fire. The MERT resource list has a description of all the vessels available for a Collier County MERT response. If there is a large incident or one that needs a timely response from more vessels, MERT Command can request a response from the LEE County MERT through Control. 132 P age

137 GPS Formats A. MERT Command must be familiar with different types of coordinate formatting and be able to convert them to a usable number that will work with the responding units GPS. This is much easier for Command to accomplish with the use of computers in the command room. B. There are generally three different types of formats; Degrees, Minutes and Seconds N W This format is generally used when marking on maps Degrees and Decimal Minutes N W This is the format most commonly used when working with electronic navigation equipment Decimal Degrees N W or , (N+, W-) This is the format you ll find most computer based mapping systems displaying including cell phone triangulation. Special Call Vessels A. The following resources are available by special call. Although listed as special call vessels in this category they may respond due to the nature of the incident or due to agency requirements. Special call vessels shall notify the specific command center of their response. Collier County EMS Boat 80 FWC 133 P age

138 Special Operations A. The MERT vessels will support additional special operations upon request. This includes but not limited to: Dive Rescue Hazardous Materials SWAT Team Bomb Squad Domestic Security Swiftwater Rescue Special Event Patrol Private Partners A. Various private tow vessel services will participate in the MERT as assisting partners. These units provide considerable knowledge and are often aware of emergency situations as they are received by Fire Rescue and Law Enforcement. MERT responding vessels as well as the Command Center will maintain communications with these partners if they are involved in the incident. Sea Tow Naples, Sea Tow Marco Island and TowBoat US are examples of these partners 134 P age

139 National Incident Management System NIMS Compliance Approved by: Pete DiMaria, Fire Chief SOG# 34 Revised: March 1, 2017 PURPOSE: The National Incident Management System (NIMS) represents a core set of doctrine, concepts, principles, terminology, and organizational processes that enables effective, efficient, and collaborative incident management across all emergency management and incident response organizations and disciplines. POLICY: Adequately trained and qualified emergency management/response personnel are critical to the national implementation of NIMS. It shall be the intent of the City of Naples Fire-Rescue Department to adhere to NIMS. The framework established by NIMS will be utilized in to provide quality and efficient service to the guests and residents of the City of Naples. DEFINITIONS: Action Plan: See Incident Action Plan. Agency: An agency is a division of government with a specific function, or a nongovernmental organization (e.g., private contractor, business, etc.) that offers a particular kind of assistance. In ICS, agencies are defined as jurisdictional (having statutory responsibility for incident mitigation) or assisting and/or cooperating (providing resources and/or assistance). (See Assisting Agency, Cooperating Agency, Jurisdictional Agency, and Multiagency Incident.) Agency Administrator or Executive: Chief executive officer (or designee) of the agency or jurisdiction that has responsibility for the incident. Agency Dispatch: The agency or jurisdictional facility from which resources are allocated to incidents. 135 P age

140 Agency Representative: An individual assigned to an incident from an assisting or cooperating agency who has been delegated authority to make decisions on matters affecting that agency's participation at the incident. Agency Representatives report to the Incident Liaison Officer. Air Operations Branch Director: The person primarily responsible for preparing and implementing the air operations portion of the Incident Action Plan. Also, responsible for providing logistical support to helicopters operating on the incident. Allocated Resources: Resources dispatched to an incident. All Risk: Any incident or event, natural or human caused, that warrants action to protect life, property, environment, and public health and safety, and minimize disruption of governmental, social, and economic activities. Area Command (Unified Area Command): An organization established to oversee the management of (1) multiple incidents that are each being handled by an ICS organization, or (2) large or multiple incidents to which several Incident Management Teams have been assigned. Area Command has the responsibility to set overall strategy and priorities, allocate critical resources according to priorities, ensure that incidents are properly managed, and ensure that objectives are met and strategies followed. Area Command becomes Unified Area Command when incidents are multijurisdictional. Area Command may be established at an emergency operations center facility or at some location other than an Incident Command Post. Assigned Resources: Resources checked in and assigned work tasks on an incident. Assignments: Tasks given to resources to perform within a given operational period, based upon tactical objectives in the Incident Action Plan. Assistant: Title for subordinates of the Command Staff positions. The title indicates a level of technical capability, qualifications, and responsibility subordinate to the primary positions. Assisting Agency: An agency or organization providing personnel, services, or other resources to the agency with direct responsibility for incident management. 136 P age

141 Available Resources: Resources assigned to an incident, checked in, and available for a mission assignment, normally located in a Staging Area. Base: The location at which primary Logistics functions for an incident are coordinated and administered. There is only one Base per incident. (Incident name or other designator will be added to the term Base.) The Incident Command Post may be collocated with the Base. Branch: The organizational level having functional or geographic responsibility for major parts of the Operations or Logistics functions. The Branch level is organizationally between Section and Division/Group in the Operations Section, and between Section and Units in the Logistics Section. Branches are identified by the use of Roman numerals or by functional name (e.g., medical, security, etc.). Cache: A predetermined complement of tools, equipment, and/or supplies stored in a designated location, available for incident use. Camp: A geographical site, within the general incident area, separate from the Incident Base, equipped and staffed to provide sleeping, food, water, and sanitary services to incident personnel. Chain of Command: A series of management positions in order of authority. Check In: The process whereby resources first report to an incident. Check in locations include: Incident Command Post (Resources Unit), Incident Base, Camps, Staging Areas, Helibases, Helispots, and Division Supervisors (for direct line assignments). Chief: The ICS title for individuals responsible for functional Sections: Operations, Planning, Logistics, and Finance/Administration. Clear Text: The use of plain English in radio communications transmissions. No Ten Codes or agency specific codes are used when utilizing clear text. Command: The act of directing and/or controlling resources by virtue of explicit legal, agency, or delegated authority. May also refer to the Incident Commander. Command Post: See Incident Command Post. 137 P age

142 Command Staff: The Command Staff consists of the Public Information Officer, Safety Officer, and Liaison Officer. They report directly to the Incident Commander. They may have an Assistant or Assistants, as needed. Communications Unit: An organizational Unit in the Logistics Section responsible for providing communication services at an incident. A Communications Unit may also be a facility (e.g., a trailer or mobile van) used to provide the major part of an Incident Communications Center. Compacts: Formal working agreements among agencies to obtain mutual aid. Compensation/Claims Unit: Functional Unit within the Finance/Administration Section responsible for financial concerns resulting from property damage, injuries, or fatalities at the incident. Complex: Two or more individual incidents located in the same general area that are assigned to a single Incident Commander or to Unified Command. Cooperating Agency: An agency supplying assistance other than direct operational or support functions or resources to the incident management effort. Coordination: The process of systematically analyzing a situation, developing relevant information, and informing appropriate command authority of viable alternatives for selection of the most effective combination of available resources to meet specific objectives. The coordination process (which can be either intra or interagency) does not involve dispatch actions. However, personnel responsible for coordination may perform command or dispatch functions within the limits established by specific agency delegations, procedures, legal authority, etc. Coordination Center: A facility that is used for the coordination of agency or jurisdictional resources in support of one or more incidents. Cost Sharing Agreements: Agreements between agencies or jurisdictions to share designated costs related to incidents. Cost sharing agreements are normally written but may also be oral between authorized agency or jurisdictional representatives at the incident. 138 P age

143 Cost Unit: Functional Unit within the Finance/Administration Section responsible for tracking costs, analyzing cost data, making cost estimates, and recommending cost saving measures. Crew: See Single Resource. Delegation of Authority: A statement provided to the Incident Commander by the Agency Executive delegating authority and assigning responsibility. The Delegation of Authority can include objectives, priorities, expectations, constraints, and other considerations or guidelines as needed. Many agencies require written Delegation of Authority to be given to Incident Commanders prior to their assuming command on larger incidents. Demobilization Unit: Functional Unit within the Planning Section responsible for assuring orderly, safe, and efficient demobilization of incident resources. Deputy: A fully qualified individual who, in the absence of a superior, could be delegated the authority to manage a functional operation or perform a specific task. In some cases, a Deputy could act as relief for a superior and therefore must be fully qualified in the position. Deputies can be assigned to the Incident Commander, General Staff, and Branch Directors. Director: The ICS title for individuals responsible for supervision of a Branch. Dispatch: The implementation of a command decision to move a resource or resources from one place to another. Dispatch Center: A facility from which resources are ordered, mobilized, and assigned to an incident. Division: Divisions are used to divide an incident into geographical areas of operation. A Division is located within the ICS organization between the Branch and the Task Force/Strike Team. (See Group.) Divisions are identified by alphabetic characters for horizontal applications and, often, by floor numbers when used in buildings. Documentation Unit: Functional Unit within the Planning Section responsible for collecting, recording, and safeguarding all documents relevant to the incident. 139 P age

144 Emergency: Absent a Presidentially declared emergency, any incident(s), human caused or natural, that requires responsive action to protect life or property. Under the Robert T. Stafford Disaster Relief and Emergency Assistance Act, an emergency means any occasion or instance for which, in the determination of the President, Federal assistance is needed to supplement State and local efforts and capabilities to save lives and to protect property and public health and safety, or to lessen or avert the threat of a catastrophe in any part of the United States. Emergency Management Coordinator/Director: The individual within each political subdivision that has coordination responsibility for jurisdictional emergency management. Emergency Operations Centers (EOCs): The physical location at which the coordination of information and resources to support domestic incident management activities normally takes place. An EOC may be a temporary facility or may be located in a more central or permanently established facility, perhaps at a higher level of organization within a jurisdiction. EOCs may be organized by major functional disciplines (e.g., fire, law enforcement, and medical services), by jurisdiction (e.g., Federal, State, regional, county, city, tribal), or some combination thereof. Emergency Operations Plan (EOP): The plan that each jurisdiction has and maintains for responding to appropriate hazards. Event: A planned, nonemergency activity. ICS can be used as the management system for a wide range of events, e.g., parades, concerts, or sporting events. Facilities Unit: Functional Unit within the Support Branch of the Logistics Section that provides fixed facilities for the incident. These facilities may include the Incident Base, feeding areas, sleeping areas, sanitary facilities, etc. Federal: Of or pertaining to the Federal Government of the United States of America. Field Operations Guide: A pocketsize manual of instructions on the application of the Incident Command System. Finance/Administration Section: The Section responsible for all incident costs and financial considerations. Includes the Time Unit, Procurement Unit, Compensation/Claims Unit, and Cost Unit. 140 P age

145 Food Unit: Functional Unit within the Service Branch of the Logistics Section responsible for providing meals for incident personnel. Function: Function refers to the five major activities in ICS: Command, Operations, Planning, Logistics, and Finance/Administration. The term function is also used when describing the activity involved, e.g., the planning function. A sixth function, Intelligence, may be established, if required, to meet incident management needs. General Staff: A group of incident management personnel organized according to function and reporting to the Incident Commander. The General Staff normally consists of the Operations Section Chief, Planning Section Chief, Logistics Section Chief, and Finance/Administration Section Chief. Ground Support Unit: Functional Unit within the Support Branch of the Logistics Section responsible for the fueling, maintaining, and repairing of vehicles, and the transportation of personnel and supplies. Group: Groups are established to divide the incident into functional areas of operation. Groups are composed of resources assembled to perform a special function not necessarily within a single geographic division. (See Division.) Groups are located between Branches (when activated) and Resources in the Operations Section. Hazard: Something that is potentially dangerous or harmful, often the root cause of an unwanted outcome. Helibase: The main location for parking, fueling, maintenance, and loading of helicopters operating in support of an incident. It is usually located at or near the incident Base. Helispot: Any designated location where a helicopter can safely take off and land. Some Helispots may be used for loading of supplies, equipment, or personnel. Hierarchy of Command: See Chain of Command. 141 P age

146 Incident: An occurrence or event, natural or human caused, that requires an emergency response to protect life or property. Incidents can, for example, include major disasters, emergencies, terrorist attacks, terrorist threats, wildland and urban fires, floods, hazardous materials spills, nuclear accidents, aircraft accidents, earthquakes, hurricanes, tornadoes, tropical storms, war related disasters, public health and medical emergencies, and other occurrences requiring an emergency response. Incident Action Plan (IAP): An oral or written plan containing general objectives reflecting the overall strategy for managing an incident. It may include the identification of operational resources and assignments. It may also include attachments that provide direction and important information for management of the incident during one or more operational periods. Incident Base: Location at the incident where the primary Logistics functions are coordinated and administered. (Incident name or other designator will be added to the term Base.) The Incident Command Post may be collocated with the Base. There is only one Base per incident. Incident Commander (IC): The individual responsible for all incident activities, including the development of strategies and tactics and the ordering and the release of resources. The IC has overall authority and responsibility for conducting incident operations and is responsible for the management of all incident operations at the incident site. Incident Command Post (ICP): The field location at which the primary tactical level, on scene incident command functions are performed. The ICP may be collocated with the incident base or other incident facilities and is normally identified by a green rotating or flashing light. Incident Command System (ICS): A standardized on scene emergency management construct specifically designed to provide for the adoption of an integrated organizational structure that reflects the complexity and demands of single or multiple incidents, without being hindered by jurisdictional boundaries. ICS is the combination of facilities, equipment, personnel, procedures, and communications operating within a common organizational structure, designed to aid in the management of resources during incidents. It is used for all kinds of emergencies and is applicable to small as well as large and complex incidents. ICS is used by various jurisdictions and functional agencies, both public and private, to organize field level incident management operations. 142 P age

147 Incident Communications Center: The location of the Communications Unit and the Message Center. Incident Complex: See Complex. Incident Management Team (IMT): The Incident Commander and appropriate Command and General Staff personnel assigned to an incident. Incident Objectives: Statements of guidance and direction necessary for the selection of appropriate strategy(ies), and the tactical direction of resources. Incident objectives are based on realistic expectations of what can be accomplished when all allocated resources have been effectively deployed. Incident objectives must be achievable and measurable, yet flexible enough to allow for strategic and tactical alternatives. Incident Types: Incidents are categorized by five types based on complexity. Type 5 incidents are the least complex and Type 1 the most complex. Incident Support Organization: Includes any off-incident support provided to an incident. Examples would be Agency Dispatch Centers, Airports, Mobilization Centers, etc. Initial Action: The actions taken by resources that are the first to arrive at an incident site. Initial Response: Resources initially committed to an incident. Intelligence Officer: The intelligence officer is responsible for managing internal information, intelligence, and operational security requirements supporting incident management activities. These may include information security and operational security activities, as well as the complex task of ensuring that sensitive information of all types (e.g., classified information, law enforcement sensitive information, proprietary information, or export controlled information) is handled in a way that not only safeguards the information, but also ensures that it gets to those who need access to it to perform their missions effectively and safely. 143 P age

148 Joint Information Center (JIC): A facility established to coordinate all incident related public information activities. It is the central point of contact for all news media at the scene of the incident. Public information officials from all participating agencies should collocate at the JIC. Joint Information System (JIS): Integrates incident information and public affairs into a cohesive organization designed to provide consistent, coordinated, timely information during crisis or incident operations. The mission of the JIS is to provide a structure and system for developing and delivering coordinated interagency messages; developing, recommending, and executing public information plans and strategies on behalf of the Incident Commander; advising the Incident Commander concerning public affairs issues that could affect a response effort; and controlling rumors and inaccurate information that could undermine public confidence in the emergency response effort. Jurisdiction: A range or sphere of authority. Public agencies have jurisdiction at an incident related to their legal responsibilities and authority. Jurisdictional authority at an incident can be political or geographical (e.g., city, county, tribal, State, or Federal boundary lines) or functional (e.g., law enforcement, public health). Jurisdictional Agency: The agency having jurisdiction and responsibility for a specific geographical area, or a mandated function. Kinds of Resources: Describe what the resource is (e.g., medic, firefighter, Planning Section Chief, helicopters, ambulances, combustible gas indicators, bulldozers). Landing Zone: See Helispot. Leader: The ICS title for an individual responsible for a Task Force, Strike Team, or functional unit. Liaison: A form of communication for establishing and maintaining mutual understanding and cooperation. Liaison Officer (LNO): A member of the Command Staff responsible for coordinating with representatives from cooperating and assisting agencies. The Liaison Officer may have Assistants. 144 P age

149 Logistics: Providing resources and other services to support incident management. Logistics Section: The Section responsible for providing facilities, services, and materials for the incident. Local Government: A county, municipality, city, town, township, local public authority, school district, special district, intrastate district, council of governments (regardless of whether the council of governments is incorporated as a nonprofit corporation under State law), regional or interstate government entity, or agency or instrumentality of a local government; an Indian tribe or authorized tribal organization, or in Alaska a Native village or Alaska Regional Native Corporation; a rural community, unincorporated town or village, or other public entity. See Section 2 (10), Homeland Security Act of 2002, Public Law , 116 Stat (2002). Major Disaster: As defined under the Robert T. Stafford Disaster Relief and Emergency Assistance Act (42 U.S.C. 5122), a major disaster is any natural catastrophe (including any hurricane, tornado, storm, high water, wind driven water, tidal wave, tsunami, earthquake, volcanic eruption, landslide, mudslide, snowstorm, or drought), or, regardless of cause, any fire, flood, or explosion, in any part of the United States, which in the determination of the President causes damage of sufficient severity and magnitude to warrant major disaster assistance under this Act to supplement the efforts and available resources of States, tribes, local governments, and disaster relief organizations in alleviating the damage, loss, hardship, or suffering caused thereby. Management by Objective: A management approach that involves a four-step process for achieving the incident goal. The Management by Objectives approach includes the following: establishing overarching objectives; developing and issuing assignments, plans, procedures, and protocols; establishing specific, measurable objectives for various incident management functional activities and directing efforts to fulfill them, in support of defined strategic objectives; and documenting results to measure performance and facilitate corrective action. Managers: Individuals within ICS organizational Units that are assigned specific managerial responsibilities, e.g., Staging Area Manager or Camp Manager. Medical Unit: Functional Unit within the Service Branch of the Logistics Section responsible for the development of the Medical Emergency Plan, and for providing emergency medical treatment of incident personnel. 145 P age

150 Message Center: The Message Center is part of the Incident Communications Center and is collocated or placed adjacent to it. It receives, records, and routes information about resources reporting to the incident, resource status, and administrative and tactical traffic. Mitigation: The activities designed to reduce or eliminate risks to persons or property or to lessen the actual or potential effects or consequences of an incident. Mitigation measures may be implemented prior to, during, or after an incident. Mitigation measures are often formed by lessons learned from prior incidents. Mitigation involves ongoing actions to reduce exposure to, probability of, or potential loss from hazards. Measures may include zoning and building codes, floodplain buyouts, and analysis of hazard related data to determine where it is safe to build or locate temporary facilities. Mitigation can include efforts to educate governments, businesses, and the public on measures they can take to reduce loss and injury. Mobilization: The process and procedures used by all organizations (Federal, State, and local) for activating, assembling, and transporting all resources that have been requested to respond to or support an incident. Mobilization Center: An off-incident location at which emergency service personnel and equipment are temporarily located pending assignment, release, or reassignment. Multiagency Coordination (MAC): The coordination of assisting agency resources and support to emergency operations. Multiagency Coordination Systems (MACS): Multiagency coordination systems provide the architecture to support coordination for incident prioritization, critical resource allocation, communications systems integration, and information coordination. The components of multiagency coordination systems include facilities, equipment, emergency operations centers (EOCs), specific multiagency coordination entities, personnel, procedures, and communications. These systems assist agencies and organizations to fully integrate the subsystems of the NIMS. Multiagency Incident: An incident where one or more agencies assist a jurisdictional agency or agencies. May be single or unified command. 146 P age

151 Mutual Aid Agreement: Written agreement between agencies and/or jurisdictions that they will assist one another on request, by furnishing personnel, equipment, and/or expertise in a specified manner. National Incident Management System (NIMS): A system mandated by HSPD5 that provides a consistent nationwide approach for Federal, State, local, and tribal governments; the private sector; and nongovernmental organizations to work effectively and efficiently together to prepare for, respond to, and recover from domestic incidents, regardless of cause, size, or complexity. To provide for interoperability and compatibility among Federal, State, local, and tribal capabilities, the NIMS includes a core set of concepts, principles, and terminology. HSPD5 identifies these as the ICS; multiagency coordination systems; training; identification and management of resources (including systems for classifying types of resources); qualification and certification; and the collection, tracking, and reporting of incident information and incident resources. Officer: The ICS title for the personnel responsible for the Command Staff positions of Safety, Liaison, and Public Information. Operational Period: The period of time scheduled for execution of a given set of operation actions as specified in the Incident Action Plan. Operational Periods can be of various lengths, although usually not over 24 hours. Operations Section: The Section responsible for all tactical operations at the incident. Includes Branches, Divisions and/or Groups, Task Forces, Strike Teams, Single Resources, and Staging Areas. Out of Service Resources: Resources assigned to an incident but unable to respond for mechanical, rest, or personnel reasons. Planning Meeting: A meeting held as needed throughout the duration of an incident, to select specific strategies and tactics for incident control operations, and for service and support planning. On larger incidents, the Planning Meeting is a major element in the development of the Incident Action Plan. Planning Section: Responsible for the collection, evaluation, and dissemination of information related to the incident, and for the preparation and documentation of Incident Action Plans. The Section also maintains information on the current and forecasted situation, and on the status of resources assigned to the incident. Includes the Situation, Resources, Documentation, and Demobilization Units, as well as Technical Specialists. 147 P age

152 Preparedness: The range of deliberate, critical tasks and activities necessary to build, sustain, and improve the operational capability to prevent, protect against, respond to, and recover from domestic incidents. Preparedness is a continuous process. Preparedness involves efforts at all levels of government and between government and private sector and nongovernmental organizations to identify threats, determine vulnerabilities, and identify required resources. Within the NIMS, preparedness is operationally focused on establishing guidelines, protocols, and standards for planning, training and exercises, personnel qualification and certification, equipment certification, and publication management. Preparedness Organizations: The groups that provide interagency coordination for domestic incident management activities in a nonemergency context. Preparedness organizations can include all agencies with a role in incident management, for prevention, preparedness, response, or recovery activities. They represent a wide variety of committees, planning groups, and other organizations that meet and coordinate to ensure the proper level of planning, training, equipping, and other preparedness requirements within a jurisdiction or area. Prevention: Actions to avoid an incident or to intervene to stop an incident from occurring. Prevention involves actions to protect lives and property. It involves applying intelligence and other information to a range of activities that may include such countermeasures as deterrence operations; heightened inspections; improved surveillance and security operations; investigations to determine the full nature and source of the threat; public health and agricultural surveillance and testing processes; immunizations, isolation, or quarantine; and, as appropriate, specific law enforcement operations aimed at deterring, preempting, interdicting, or disrupting illegal activity and apprehending potential perpetrators and bringing them to justice. Procurement Unit: Functional Unit within the Finance/Administration Section responsible for financial matters involving vendor contracts. Public Information Officer (PIO): A member of the Command Staff responsible for interfacing with the public and media or with other agencies with incident related information requirements. Recognition Primed Decision making: A model that describes how experts make decisions under stressful situations that are time critical and rapidly changing. 148 P age

153 Recorders: Individuals within ICS organizational units who are responsible for recording information. Recorders may be found in Planning, Logistics, and Finance/Administration Units. Reinforced Response: Those resources requested in addition to the initial response. Reporting Locations: Location or facilities where incoming resources can check in at the incident. (See Check In.) Resources: Personnel and major items of equipment, supplies, and facilities available or potentially available for assignment to incident operations and for which status is maintained. Resources are described by kind and type and may be used in operational support or supervisory capacities at an incident or at an EOC. Recovery: The development, coordination, and execution of service and site restoration plans; the reconstitution of government operations and services; individual, private sector, nongovernmental, and public assistance programs to provide housing and to promote restoration; long-term care and treatment of affected persons; additional measures for social, political, environmental, and economic restoration; evaluation of the incident to identify lessons learned; post incident reporting; and development of initiatives to mitigate the effects of future incidents. Resource Management: Efficient incident management requires a system for identifying available resources at all jurisdictional levels to enable timely and unimpeded access to resources needed to prepare for, respond to, or recover from an incident. Resource management under the NIMS includes mutual aid agreements; the use of special Federal, State, local, and tribal teams; and resource mobilization protocols. Resources Unit: Functional Unit within the Planning Section responsible for recording the status of resources committed to the incident. The Unit also evaluates resources currently committed to the incident, the impact that additional responding resources will have on the incident, and anticipated resource needs. 149 P age

154 Response: Activities that address the short-term, direct effects of an incident. Response includes immediate actions to save lives, protect property, and meet basic human needs. Response also includes the execution of emergency operations plans and of mitigation activities designed to limit the loss of life, personal injury, property damage, and other unfavorable outcomes. As indicated by the situation, response activities include applying intelligence and other information to lessen the effects or consequences of an incident; increased security operations; continuing investigations into nature and source of the threat; ongoing public health and agricultural surveillance and testing processes; immunizations, isolation, or quarantine; and specific law enforcement operations aimed at preempting, interdicting, or disrupting illegal activity, and apprehending actual perpetrators and bringing them to justice. Safety Officer: A member of the Command Staff responsible for monitoring and assessing safety hazards or unsafe situations, and for developing measures for ensuring personnel safety. The Safety Officer may have Assistants. Section: The organizational level having responsibility for a major functional area of incident management, e.g., Operations, Planning, Logistics, Finance/Administration, and Intelligence (if established). The section is organizationally situated between the Branch and the Incident Command. Segment: A geographical area in which a Task Force/Strike Team Leader or Supervisor of a single resource is assigned authority and responsibility for the coordination of resources and implementation of planned tactics. A segment may be a portion of a Division or an area inside or outside the perimeter of an incident. Segments are identified with Arabic numbers. Service Branch: A Branch within the Logistics Section responsible for service activities at the incident. Includes the Communication, Medical, and Food Units. Single Resource: An individual, a piece of equipment and its personnel complement, or a crew or team of individuals with an identified work Supervisor that can be used on an incident. Situation Unit: Functional Unit within the Planning Section responsible for the collection, organization, and analysis of incident status information, and for analysis of the situation as it progresses. Reports to the Planning Section Chief. 150 P age

155 Span of Control: The number of individuals a supervisor is responsible for, usually expressed as the ratio of supervisors to individuals. (Under the NIMS, an appropriate span of control is between 1:3 and 1:7.) Staging Area: Location established where resources can be placed while awaiting a tactical assignment. The Operations Section manages Staging Areas. Standard Operating Procedure (SOP): Complete reference document or an operations manual that provides the purpose, authorities, duration, and details for the preferred method of performing a single function or a number of interrelated functions in a uniform manner. State: When capitalized, refers to any State of the United States, the District of Columbia, the Commonwealth of Puerto Rico, the Virgin Islands, Guam, American Samoa, the Commonwealth of the Northern Mariana Islands, and any possession of the United States. See Section 2 (14), Homeland Security Act of 2002, Public Law , 116 Stat (2002). Strategy: The general direction selected to accomplish incident objectives set by the Incident Commander. Strategic: Strategic elements of incident management are characterized by continuous long-term, high level planning by organizations headed by elected or other senior officials. These elements involve the adoption of long-range goals and objectives, the setting of priorities, the establishment of budgets and other fiscal decisions, policy development, and the application of measures of performance or effectiveness. Strike Team: A specified combination of the same kind and type of resources with common communications and a Leader. Supervisor: The ICS title for individuals responsible for a Division or Group. Supply Unit: Functional Unit within the Support Branch of the Logistics Section responsible for ordering equipment and supplies required for incident operations. Support Branch: A Branch within the Logistics Section responsible for providing personnel, equipment, and supplies to support incident operations. Includes the Supply, Facilities, and Ground Support Units. 151 P age

156 Supporting Materials: Refers to the several attachments that may be included with an Incident Action Plan, e.g., Communications Plan, Map, Safety Plan, Traffic Plan, and Medical Plan. Support Resources: Nontactical resources under the supervision of the Logistics, Planning, or Finance/Administration Sections, or the Command Staff. Tactical Direction: Direction given by the Operations Section Chief that includes the tactics required to implement the selected strategy, the selection and assignment of resources to carry out the tactics, directions for tactics implementation, and performance monitoring for each operational period. Tactics: Deploying and directing resources on an incident to accomplish incident strategy and objectives. Task Force: A combination of single resources assembled for a particular tactical need with common communications and a Leader. Team: See Single Resource. Technical Specialists: Personnel with special skills that can be used anywhere within the ICS organization. Threat: An indication of possible violence, harm, or danger. Time Unit: Functional Unit within the Finance/Administration Section responsible for recording time for incident personnel and hired equipment. Type: A classification of resources in the ICS that refers to capability. Type 1 is generally considered to be more capable than Types 2, 3, or 4, respectively, because of size, power, capacity, or, in the case of Incident Management Teams, experience and qualifications. Tools: Those instruments and capabilities that allow for the professional performance of tasks, such as information systems, agreements, doctrine, capabilities, and legislative authorities. 152 P age

157 Tribal: Any Indian tribe, band, nation, or other organized group or community, including any Alaskan Native Village as defined in or established pursuant to the Alaskan Native Claims Settlement Act (85 Stat. 688) (43 U.S.C.A. and 1601 et seq.), that is recognized as eligible for the special programs and services provided by the United States to Indians because of their status as Indians. Unified Area Command: A Unified Area Command is established when incidents under an Area Command are multijurisdictional. (See Area Command and Unified Command.) Unified Command: An application of ICS used when there is more than one agency with incident jurisdiction or when incidents cross political jurisdictions. Agencies work together through the designated members of the Unified Command, often the senior person from agencies and/or disciplines participating in the Unified Command, to establish a common set of objectives and strategies and a single Incident Action Plan. Unit: The organizational element having functional responsibility for a specific incident Planning, Logistics, or Finance/Administration activity. Unity of Command: The concept by which each person within an organization reports to one and only one designated person. The purpose of unity of command is to ensure unity of effort under one responsible commander for every objective. 153 P age

158 INCIDENT TYPES Incident Complexity Incident and/or event complexity determines emergency and incident response personnel responsibilities as well as recommended audience for NIMS curriculum coursework delivery. The NIMS Training Program training recommendations reflect the following five levels of complexity: Type 1 This type of incident is the most complex, requiring national resources for safe and effective management and operation. All command and general staff positions are filled. Operations personnel often exceed 500 per operational period and total personnel will usually exceed 1,000. Branches need to be established. A written incident action plan (IAP) is required for each operational period. The agency administrator will have briefings, and ensure that the complexity analysis and delegation of authority are updated. Use of resource advisors at the incident base is recommended. There is a high impact on the local jurisdiction, requiring additional staff for office administrative and support functions. 154 P age

159 Type 2 This type of incident extends beyond the capabilities for local control and is expected to go into multiple operational periods. A Type 2 incident may require the response of resources out of area, including regional and/or national resources, to effectively manage the operations, command, and general staffing. Most or all of the command and general staff positions are filled. A written IAP is required for each operational period. Many of the functional units are needed and staffed. Operations personnel normally do not exceed 200 per operational period and total incident personnel do not exceed 500 (guidelines only). The agency administrator is responsible for the incident complexity analysis, agency administration briefings, and the written delegation of authority. Type 3 When incident needs exceed capabilities, the appropriate ICS positions should be added to match the complexity of the incident. Some or all of the command and general staff positions may be activated, as well as division/group supervisor and/or unit leader level positions. A Type 3 IMT or incident command organization manages initial action incidents with a significant number of resources, an extended attack incident until containment/control is achieved, or an expanding incident until transition to a Type 1 or 2 IMT. 155 P age

160 The incident may extend into multiple operational periods. A written IAP may be required for each operational period. Type 4 Command staff and general staff functions are activated only if needed. Several resources are required to mitigate the incident, including a task force or strike team. The incident is usually limited to one operational period in the control phase. The agency administrator may have briefings, and ensure the complexity analysis and delegation of authority is updated. No written IAP is required but a documented operational briefing will be completed for all incoming resources. The role of the agency administrator includes operational plans including objectives and priorities. Type 5 The incident can be handled with one or two single resources with up to six personnel. Command and general staff positions (other than the incident commander) are not activated. No written IAP is required. The incident is contained within the first operational period and often within an hour to a few hours after resources arrive on scene. Examples include a vehicle fire, an injured person, or a police traffic stop. 156 P age

161 TRAINING: City of Naples Fire-Rescue personnel shall obtain NIMS ICS training to ensure their ability to effectively operate within the NIMS ICS structure. The City of Naples Fire- Rescue personnel shall also work with other city departments to ensure compliance within the city. Required courses shall include Firefighter: ICS100 ICS200 ICS700 Driver Engineer: ICS100 ICS200 ICS700 Company Officer: ICS100 ICS200 ICS300 ICS400 IS700 IS800 Chief Officer: ICS100 ICS200 ICS300 ICS400 IS700 IS P age

162 Consideration for Position Specific Courses NAPLES FIRE-RESCUE DEPARTMENT Course ID E/L950 E/L952 E/L954 E/L956 E/L958 E/L960 E/L962 E/L964 E/L965 E/L967 E/L969 E/L970 E/L971 E/L973 E/L975 ICS100 ICS200 ICS300 ICS400 IS700 IS701 IS702 IS703 IS704 IS706 IS800 Course Title All Hazards Incident Commander All Hazards Public Information Officer All Hazards Safety Officer All Hazards Liaison Officer All Hazards Operations Section Chief All Hazards Division/Group Supervisor All Hazards Planning Section Chief All Hazards Situation Unit Leader All Hazards Resource Unit Leader All Hazards Logistics Section Chief All Hazards Communications Unit Leader All Hazards Supply Unit Leader All Hazards Facilities Unit Leader All Hazards Finance/Administration Section Chief All Hazards Finance/Administration Unit Leader Introduction to the Incident Command System (ICS) ICS for Single Resources and Initial Action Incidents Intermediate ICS for Expanding Incidents Advanced ICS National Incident Management System, An Introduction NIMS Multiagency Coordination System NIMS Public Information NIMS Resource Management NIMS Communication and Information Management NIMS Intrastate Mutual Aid, An Introduction National Response Framework, An Introduction 158 P age

163 G191 G775 Incident Command System/ Emergency Operations Center (ICS/EOC) Interface Emergency Operations Center Management and Operations PROCEDURE: A. Is shall be the responsibility of the Company Officers, Battalion Chiefs, and Staff Officers to ensure the use of NIMS in the fields of Preparedness, Prevention, Command, and Incident Management. B. It shall be the responsibility of the Training Officer to ensure minimum qualifications are met and records are kept up to date. C. It shall be the responsibility of Company Officers to facilitate NIMS training with their assigned personnel and forwarding certificates to the training officer. D. The NIMS Incident Command System shall be utilized on all emergency incidents to ensure uniformity and continuity within the City of Naples Fire Rescue Department and while working with other local, regional, and state entities. 159 P age

164 Occupational Safety and Health Program Approved by: Pete DiMaria, Fire Chief SOG# 35 Revised: March 1, 2017 OCCUPATIONAL SAFETY AND HEALTH PROGRAM As stated in NFPA 1500, Standard on Fire Department Occupational Safety and Health Program, "Firefighting has been recognized as the most hazardous occupation in North America in terms of occupational death and injury statistics." Firefighting is an inherently dangerous activity occurring in an environment over which the participants have no engineering control. NFPA 1500 was developed to provide a "consensus standard for an occupational safety and health program for the fire service." NFPA 1500 is intended to be an umbrella document, establishing the basic framework for a comprehensive safety and health program, and providing for its implementation and management. The Naples Fire-Rescue Department will endeavor to adopt NFPA 1500 to the best of its abilities while utilizing available resources. PURPOSE: It is the purpose of the Naples Fire-Rescue Department Occupational Safety and Health Program to establish occupational safety and health objectives for all department activities and to develop and implement guidelines designed to attain the occupational safety and health objectives of the department. SCOPE: This program is being developed and adopted by the department to manage, to the extent that is reasonably possible consistent with the factual circumstances and resources of a fire department, the inherent occupational safety and health risks to its members in the performance of fire department activities. Occupational Safety and Health Statement: It is the policy of the fire department to provide and to operate with the highest possible levels of safety and health for all members. The prevention and reduction of accidents, injuries and occupational illnesses are goals of the Naples Fire-Rescue Department and shall be primary considerations always. This concern for safety and health applies to all members of the Naples Fire-Rescue Department and to any other persons who could be involved in fire department activities. 160 P age

165 ROLES AND RESPONSIBLITIES: A. Departmental It shall be the objective of the Naples Fire-Rescue Department to provide a safe, healthy environment for its members when performing fire department activities. The Department shall establish and enforce rules, regulations and guidelines to assist in attaining its occupational safety and health objectives. The Department shall be responsible for compliance with all applicable laws and legal requirements with respect to member safety and health. B. Member Each individual member of the Naples Fire-Rescue Department shall cooperate, participate and be responsible for compliance with the provisions of this Occupational Safety and Health program and all guidelines implemented pursuant there to, to assist in the attainment of the Department's occupational safety and health objectives. Each member shall be afforded the opportunity to have input into the department's Occupational Safety and Health Program. C. Occupational Safety and Health Committee An occupational safety and health committee shall be established and shall serve the Fire Chief in an advisory capacity. D. The committee shall include the following members: Naples Fire-Rescue Department Command Staff member Fire Officer Designated shift personnel Outside individual if desired E. The purpose of the committee shall be to conduct research, develop recommendations, and study and review matters pertaining to occupational safety and health within the Naples Fire-Rescue Department. Hold regular meetings at least monthly Record meeting notes Hold special meetings as necessary F. Records The Naples Fire-Rescue Department in conjunction with the Human Resources and Risk Management Departments shall establish a data collection system and maintain permanent records of all accidents, injuries, illnesses, exposures to infectious agents and communicable diseases, or deaths that are job related. The Naples Fire-Rescue Department shall maintain training records for each member indicating dates, subjects covered, satisfactory completion and any certifications achieved. The Naples Fire- 161 P age

166 Rescue Department shall ensure that inspection, maintenance, repair, and service records are maintained for all vehicles and equipment used for emergency operations and training. PROGRAM OVERSIGHT: A. The Command Staff shall have the ultimate responsibility for the fire department's Occupational Safety and Health program. The Command Staff may appoint a Departmental Safety Officer. The Safety Officer shall be responsible for the development and management of the department's Occupational Safety and Health program and report directly to the Command Staff. In the absence of the Safety Officer, alternate personnel may be assigned to perform the duties and responsibilities of that position which requires immediate attention. QUALIFICATIONS: A. The Safety Officer shall be a fire department member and shall meet the requirements established for the position by the Command Staff. NFPA 1521 Standard for Fire Department Safety Officer will be used as a guidance document for the Naples Fire-Rescue Department Safety Officer. B. The Safety Officer shall have the responsibility to identify and cause correction of health and safety hazards. C. Functions and Duties: The Safety Officer shall have and maintain knowledge of the current potential occupational safety and health hazards involved in firefighting and other department activities. The Safety Officer shall have and maintain knowledge of the current principles and techniques of managing the department's Occupational Safety and Health program. The Safety Officer shall have and maintain knowledge of the current occupational health and physical fitness factors applicable to the department's activities and operation. 162 P age

167 DEPARTMENT TRAINING AND EDUCATION: A. General Requirements: NAPLES FIRE-RESCUE DEPARTMENT As part of its Occupational Safety and Health Program the Naples Fire- Rescue Department will conduct safety education and training for its members commensurate with the duties and functions that they are expected to perform. Safety awareness will be an integral part of all departmental training to enable members to perform their assigned duties in a safe manner. All training and education shall be provided by individuals deemed qualified by the Command Staff to provide instruction in the subject covered. B. Training Frequency: Training shall be provided as necessary to assist in obtaining the fire department's Occupational Safety and Health goals and objectives. Appropriate training and education shall be provided for all affected members whenever a new hazard is identified, new equipment is introduced, or there is a change in operating guideline. C. Basic Training and Education Objectives: All members shall be provided with the training and education deemed appropriate by the Command Staff for their duties and responsibilities before being permitted to engage in emergency operations. i. The Command Staff shall establish the training and education requirements for structural firefighting, fire apparatus operation, rescue operations, emergency medical services, and hazardous materials awareness and operations. ii. iii. All members shall be trained in the Department's incident command system that complies with the National Incident Management System. A guideline for emergency evacuation with required training for all members engaged in fire ground operations shall include procedures to be followed to provide for their safe exit from the danger area in the event of equipment failure or sudden changes in conditions. D. Training for Structural Fire Fighting: Training in structural firefighting and fire ground operations shall be based upon Fire Department guidelines. These guidelines shall be maintained in written form and shall address emergency scene operations. All training exercises shall be conducted in accordance with established operational guidelines and shall be supervised by qualified instructors. 163 P age

168 Live firefighting training exercises shall be conducted based upon guidelines developed from NFPA 1403, Standard of Live Fire Training Evolutions in Structures. Smoke generating devices that produce a hazardous atmosphere shall not be used in training exercises, except for live fire burn training. E. Special Hazards Specialized training shall be provided to members regarding special hazards to which they may be exposed during fire department operations and activities. The Naples Fire-Rescue Department shall develop guidelines that describe the actions to be taken in situations involving special hazards and shall include these in the training and education programs. VEHICLE OPERATION, REPAIR, MAINTENANCE, AND INSPECTION: A. The Naples Fire-Rescue Department shall consider health and safety as primary concerns in the specifications, design, construction, acquisition, operation, maintenance, inspection and repair of all vehicles and equipment. B. Drivers of Fire Department Vehicles: Fire Department vehicles utilized for emergency response shall be operated only by members who meet the training and certification requirements established by the Naples Fire-Rescue Department for operation of that vehicle. C. Drivers of Naples Fire-Rescue Department vehicles shall have a valid driver's license for the type of vehicle operated. Vehicles shall be operated in compliance with all applicable traffic laws, including sections pertaining to emergency vehicles and Fire Department response guidelines. D. Drivers of Fire Department vehicles shall be directly responsible for safe and prudent vehicle operations under all conditions. E. Drivers shall not move Fire Department vehicles until all persons on the vehicle are seated and secured with seat belts in approved riding positions. When the driver is under the direct supervision of an officer or senior member, that officer/senior member shall also assume responsibility for the proper seating of all persons on the vehicle. 164 P age

169 F. Persons Riding on Fire Apparatus NAPLES FIRE-RESCUE DEPARTMENT All persons riding on Naples Fire-Rescue Department vehicles shall be seated and secured to the vehicle by seat belts at any time the vehicle is in motion. Riding on the tailboard or in any other exposed position and standing while riding shall be specifically prohibited. G. All new fire apparatus shall be specified and ordered with enough seats in an enclosed area as specified by the current NFPA 1901, Standard for Automotive Fire Apparatus, for the maximum number of persons who may ride on the vehicle at any time. INSEPCTIONS, MAINTENANCE, AND REPAIR OF VEHICLES: A. All Fire Department vehicles shall be inspected daily and after repair to identify and correct unsafe conditions. A preventative maintenance program shall be established and maintained. Maintenance, inspections and repairs shall be performed in accordance with manufacturers' instructions and in conjunction with the City of Naples Equipment Services Department. B. Any Fire Department vehicle found to be unsafe shall be placed out of service until repaired. After being repaired, the vehicle shall be inspected prior to being placed back in service. C. Fire pumps on apparatus shall be service tested in accordance with Fire Department guidelines utilizing NFPA 1911 Standard on Acceptance and Service Tests of Fire Department Pumping Apparatus for guidance. D. Aerial devices shall be inspected and service tested in accordance with Fire Department guidelines utilizing NFPA 1904 Standard for Testing Fire Department Aerial Ladder and Elevating Platforms for guidance. E. The Naples Fire-Rescue Department via a qualified contractor will perform nondestructive testing of aerial devices every year, or if excessive conditions or damage warrant an immediate inspection by a qualified contractor. PORTABLE EQUIPMENT INSPECTION AND OPERATION: A. All equipment carried on fire apparatus shall be inspected at least weekly. Inventory records shall be maintained for the equipment carried on each vehicle. B. All equipment carried on fire apparatus shall be used and maintained in accordance with manufacturers' instructions and fire department guidelines. C. Firefighting equipment found to be defective or in unserviceable condition shall be removed from service or replaced. 165 P age

170 D. All ground ladders shall be inspected and maintained in accordance with manufacturers' instructions and fire department guidelines. Any ground ladders that may be subjected to significant adverse conditions will require immediate inspection with the potential for removing from service. E. All fire hose shall be inspected and service tested, in accordance with manufacturers' instructions and fire department guidelines utilizing NFPA 1962, Standard on Care, Maintenance, and Use of Fire Hose Including Connections and Nozzles for guidance. F. All fire extinguishers shall be inspected and tested in accordance with manufacturers' instructions and fire department standard operating procedures utilizing NFPA 10, Standard for Portable Fire Extinguishers for guidance. PERSONAL PROTECTIVE CLOTHING AND PROTECTIVE EQUIPMENT: General A. The Naples Fire-Rescue Department shall provide each member with the appropriate protective clothing and protective equipment to provide protection from the hazards of the work environment to which the member is or may be exposed. Such protective clothing and protective equipment shall be suitable for the tasks that the member is expected to perform in that environment. B. Protective clothing and protective equipment shall be used in accordance with fire department guidelines whenever the member is exposed or potentially exposed to the hazards for which it is provided. C. Members shall be fully trained in and responsible for the care, use, inspection, and limitations of the protective clothing and protective equipment assigned to them or available for their use. D. Protective clothing and protective equipment shall be used and maintained in accordance with manufacturers' instructions and fire department guidelines; a maintenance and inspection program shall be established for protective clothing and protective equipment. Specific responsibilities shall be assigned for inspection and maintenance. Self-Contained Breathing Apparatus (SCBA) with Integrated PASS alarm system A. SCBA shall be provided for and shall be used by all personnel working in areas where: the atmosphere is hazardous the atmosphere is suspected of being hazardous the atmosphere may rapidly become hazardous 166 P age

171 B. In addition to the above, all personnel working below ground level or inside any confined space shall be provided with SCBA and shall use that SCBA unless the safety of the atmosphere can be established by testing and continuous monitoring. C. SCBA of the open-circuit design shall be positive pressure and shall meet the requirements contained in NFPA 1981, Standard on Open-Circuit Self-Contained Breathing Apparatus for Firefighters at the time of purchase. D. Compressed gaseous breathing air in the SCBA cylinder shall meet the requirements of the NFPA 1989, Standard on Breathing Air Quality for Fire and Emergency Services Respiratory Protection. E. Sources of a compressed gaseous breathing air used for filling SCBA cylinders shall be tested at least every three (3) months to assure their compliance with the requirements stated above. The Naples Fire-Rescue Department shall engage a qualified contractor to provide compressor and air testing services. F. SCBA cylinders shall be hydrostatically tested within the periods specified by the manufacturers and the applicable government agencies. G. All SCBA shall be inspected, used and maintained in accordance with manufacturer s instructions and fire department guidelines. H. All members utilizing SCBA shall be regularly trained in the safe and proper use of this equipment. I. Members using SCBA shall operate in teams of two (2) or more who are in communication with each other through visual, audible, physical, safety guide rope, electronic or other means to coordinate their activities, and are near each other to aid in case of an emergency. J. Beards or facial hair that interferes with the face piece seal shall be prohibited for members requiring an SCBA. If eyeglasses are worn, the member shall use frames that do not pass through the seal area of the face piece. K. The Naples Fire-Rescue Department shall perform annual fit testing on all personnel who may be expected to wear any type of breathing apparatus via qualified equipment and trained personnel. 167 P age

172 Eye and Face Shielding A. Face and eye shielding shall be provided for and used by members engaged in fire suppression, rescue and other operations or activities involving hazards to the eyes and face at all times when the face is not protected by the full-face piece of self-contained breathing apparatus. Hearing Protection A. Hearing protection shall be provided for and used by all members when exposed to noise from power tools or equipment, except in situations where the use of such protective equipment would create an additional hazard to the user. Emergency Operations and Training A. Emergency operations and other situations that present similar hazards, including training exercises, shall be conducted in a manner to recognize hazards and to prevent accidents and injuries. B. The National Incident Command Management System will be utilized with written guidelines applying to all members involved in emergency operations. All members involved in emergency operations shall be familiar with the system. C. All members shall successfully complete NIMS training courses as directed by the Command Staff. D. The Incident Commander of an emergency incident shall be responsible for the overall safety of all members and all activities occurring at the scene. E. The Incident Commander of an emergency incident shall establish an organization with sufficient supervisory personnel to control the position and function of all members operating at the scene and to ensure that safety requirements are satisfied. F. A Personnel Accountability Safety System (PASS) shall be used to identify and account for the assignment of each member working within the Hazard Zone of an incident. The Naples Fire-Rescue Department has adopted the use of a Passport system. Incident Safety Requirements A. The Naples Fire-Rescue Department shall provide an adequate number of personnel to safely conduct emergency scene operations. Operations shall be limited to those that can be safely performed by the personnel available at the scene. 168 P age

173 B. When inexperienced members are working at an incident, direct supervision shall be provided by more experienced officers or members. C. When members are operating at an emergency incident and their assignment places them in potential conflict with motor vehicle traffic, they shall wear the minimum PPE required by department guidelines, and a garment with retroreflective material. Apparatus are to be placed appropriately to act as a shield protecting the incident scene and operating personnel. INJURY REPORTING AND INVESTIGATION PROGRAM NFPA 1500, Standard on Fire Department Occupational Safety and Health Program states, "Firefighting has been recognized as the most hazardous occupation in North America in terms of occupational death and injury statistics." Firefighting is an inherently dangerous activity occurring in an environment over which the participants have no engineering control. NFPA 1500 was developed to provide a "consensus standard for an occupational safety and health program for the fire service." The Naples Fire-Rescue Department recognizes the importance of adopting NFPA 1500 to the best of its abilities while utilizing available resources. PURPOSE: The purpose of this guideline is to focus greater attention to the reporting of on duty injuries. The integration of investigation procedures to determine the cause of injuries, with the focus on reducing injuries to all of the department s members. Tracking injuries to show improvement through the reduction injuries through the implementation of training or safer procedures is paramount. The City of Naples Fire-Rescue department recognizes the inherent dangers associated with fire-rescue operations and will always support safe practices to ensure firefighter safety is at the forefront of all activities. SCOPE: The City of Naples Fire-Rescue Safety and Health Program Manual addresses the Injury Reporting and Investigation program and incorporates the existing City of Naples Property Damage Loss and Injury Report. This program is applicable to all personnel, uniform and civilian, involved in Fire-Rescue department assignments. This program is intended to comply with the requirements of NFPA Standard on Fire Department Occupational Safety and Health and the City of Naples Policy and Procedures Manual. RESPONSIBLITIES: A. The Fire Chief has authorized the implementation and operation of the department s injury reporting and investigation program. 169 P age

174 B. All members are responsible for complying with the department s injury reporting program. PROCEDURE: A. All members are required to notify their supervisor as soon as possible of any injuries sustained while on duty. B. Upon notification of an injury, the supervisor shall ensure that the City of Naples Property Damage Loss and Injury Report is completed. C. The City of Naples Risk Manager shall be notified as soon as possible following any accidents or injuries involving Fire-Rescue personnel. This initial notification shall be made from the rank of Battalion Chief or higher by phone or . The Risk Manager or HR Department will direct injury treatment for non-emergency injuries. D. A NFIRS report in conjunction with a PCR shall be completed in conjunction with the Property Damage Loss and Injury Report. This NFIRS report will be a standalone report unless the injury was sustained while on scene of an emergency scene. In this case, the injury must be added to the initial call as a firefighter casualty report. (Civilian employee injuries will not require NFIRS reporting unless attended by Fire-Rescue personnel) E. All reports once completed shall be forwarded to the Fire-Rescue Administrative offices for review. F. All injuries will be investigated to determine cause. The Fire Chief or designee may designate an investigation officer to assist in cause determination. G. All reports will not be considered complete until a cause determination has been made. H. All reports must be reviewed by the Fire Chief or designee prior to submission to the City of Naples HR Department s Risk Manager. I. A reportable injury tracking log shall be created to gauge the number and severity of reported injuries. This log will contain dates times location and injury type. Personnel identification shall not be a part of this documentation. MONITORING: A. The City of Naples Fire-Rescue Department s injury reporting and investigation program will be continually monitored and reviewed annually in June by Fire- Rescue Administration. 170 P age

175 B. Recommendations and revisions will be made based on the following criteria: Annual accident and injury data for the preceding year Significant incidents and identifiable trends Information and suggestions from the department staff and personnel C. Following the annual review all recommendations and finding shall be made available to all Fire-Rescue members. This report shall also include any safety procedural changes made following any injury report investigations. Members Operating at Emergency Incidents A. When members are operating in hazardous areas, they shall work in teams of two (2) or more. In the initial stages of an incident where only one crew is operating in the hazardous area at a working structural fire, a minimum of four individuals shall be required, consisting of two individuals working as a crew in the hazardous area and two individuals present outside this hazardous area available for assistance or rescue at emergency operations where entry into the danger area is required. B. When members are operating in positions or performing functions that involve an immediate risk of injury, qualified basic life support personnel shall be standing by with medical equipment. C. The Naples Fire-Rescue Department shall establish and maintain a RIT and emergency evacuation guideline. D. Naples Fire-Rescue Department personnel shall not become involved in any activities at the scene of domestic disturbance, civil unrest, or similar situation where there is ongoing violence, without the confirmed presence of law enforcement that has deemed a secure scene. Facility Safety A. All Naples Fire-Rescue Department facilities shall be inspected to identify and cause correction of any health or safety hazards. B. The Naples Fire-Rescue Department shall maintain all facilities and cause the correction or repair of identified health or safety hazards. 171 P age

176 Passport Accountability SOG# 36 Approved by: Pete DiMaria, Fire Chief Revised: March 1, 2017 PURPOSE: This procedure identifies a system of fire fighter accountability. The purpose is to account for all fire fighters operating on the incident scene. Use of the system will provide enhanced personal safety for the individual fire fighter, and will provide the incident command organization staff with an accurate means to track and account for all personnel. GENERAL: PASSPORT EQUIPMENT A. The Passport system equipment involves a plastic card with the departments prefix, apparatus designation, unit number, water and pumping capacities. B. The Passport shall contain Pass Tags with the names of all personnel presently assigned to that apparatus. C. The Passports will always be located on the dash of the apparatus at the Company Officer s position or passenger side. A Velcro strip will allow the Passport to be affixed on the dash and easily removed. D. All engines, towers, and specialized equipment will be equipped with an 8" X 12" status board. This will be used to place Passports on during initial response, and will be located on interior of rear, driver side cab door. The status board will be attached with Velcro for easy removal. RULES OF THUMB A. Implementation of the Passport system will occur at any incident in which Command is established. B. Passports never enter the Hazard Zone. 172 P age

177 C. Individual personnel or crews must turn in their Passports upon arrival to the incident scene and must retrieve their Passports upon termination of the incident, made available by Command, or relieved of duty by on-coming personnel. RESPONSIBILITIES: Accountability will work only with a strong personal commitment to the safety system. This commitment involves the following responsibilities: A. All Personnel- All members of the Naples Fire Rescue Department will be issued individual Pass tags. All Pass Tags, Passports, and equipment are considered safety equipment and will be inspected daily. Loss or damage to equipment shall be reported as soon as possible, through chain of command, to the uniform officer for repairs and or replacement. All personnel shall also be responsible for maintaining crew integrity via voice or visual contact and ensuring that their Pass Tag is on the Passport at all times. B. Pump Operator- For single engine/apparatus response the Passport will remain on the apparatus dash and the Pump Operator will assume accountability responsibilities. The Pump Operator on the first apparatus assigned to each geographic side of a larger incident becomes the initial Accountability Officer. The Pump Operator must then collect the Passports from the crews and apparatus assigned to their side of the incident (Division) and manage accountability until relieved by a Division Officer or assigned Accountability Officer. C. Company Officer - The Company Officer will be responsible for ensuring that the Passport always reflects currently assigned personnel and is responsible for keeping crews intact at all times. The Passport must be turned in at Incident Command or at the Point of Entry as directed by ICS. The Passport must be retrieved upon exit. D. Division Officer - Responsible for the accountability of all crews in their assigned Division, maintains an awareness of their exact location, and maintains accurate Passports of those crews operating in the Hazard Zone E. Accountability Officer - Responsible for coordination with Command or the assigned Division Officers. The Accountability Officer must collect all the Passports from the pump operators, apparatus, and the Division Officer for single point of entry incidents and will initiate PAR s (Personnel Accountability Report) based upon time and incident status. 173 P age

178 F. Command - Responsible for tracking the location of all crews. Must advise additional arriving crews of which apparatus is serving as the accountability location for Passports or that the Division Officer or Accountability Officer will be accepting Passports at the " Point of Entry ". Will initiate PAR's as needed unless an Accountability Officer has been assigned. PROCEDURE: A. Accountability involves a personal commitment to working within the safety systems at an incident, operating in accordance with the 2-in 2-out/RIT SOG. Accountability will be used on all incidents and will have the flexibility to evolve depending on the type and complexity of the incident. To enhance accountability and to improve tracking of personnel on scene, the Passport system will be used. B. Accountability may be assigned to a Company or Chief officer in the following situations: Upon confirmation of a multiple alarm incident while responding, an incoming Company or Chief Officer will serve as Accountability Officer. In the event of a second alarm being called while operating on scene: The first-due Company Officer will serve as Accountability Officer, after completion of initial duties. When deemed necessary by the Incident Commander. C. Personnel Accountability Reports Several accountability benchmarks are included in tactical operations. The Personnel Accountability Report, (PAR), involves a roll call of personnel operating on scene. For the Company Officer, a PAR is a confirmation that members assigned to his/her crew are accounted for. For the Division Officers, a PAR is accounting for all crew members on scene. Determination of a PAR should be done face-to-face within a company and may be reported via radio to notify Incident Commander/Division Officers. Example: Div. A from Engine 2, we have a PAR (all accounted for). 174 P age

179 A PAR will be required for the following situations: i. Any report of a mayday. ii. Any change from offensive to defensive mode. iii. Any sudden hazardous event at the Incident such as flashover, backdraft, building collapse, etc. iv. By all crew(s) reporting a search complete (Company Officers of crews responsible for search and rescue will ensure they have a "PAR" of their personnel when they report the all clear). v. At fifteen (15) minutes elapsed time. vi. At a report of fire under control. D. For incidents requiring additional responses of apparatus, the Passport system will function as follows: The first apparatus at each geographic side of the incident becomes the initial accountability location for all later arriving units to that side of the incident. The Pump Operator becomes the initial Accountability Officer until the Passports are collected later in the incident by a Division Officer or an assigned Accountability Officer. The Passports collected by the Pump Operator will be placed on the apparatus Status Board. All subsequent crews must deliver their Passports to the accountability apparatus, Command post or as directed. Where physical distance or barriers prevent easy retrieval of the Passport, and the crews are being re-assigned to another Division, a spare Pass Tag must be provided. The original Division Officer or Accountability Officer must be made aware of the change. E. Multi-Story or High-rise. Refer to Multi-story or High-rise incidents SOG. 175 P age

180 F. Shift Change or Arriving Personnel Arriving personnel/crew will be responsible for updating the apparatus passport immediately after a face to face turnover from the off-going personnel/crew. G. Terminating the Passport System Passport accountability will be maintained until Command demobilizes units or terminates the incident. A "PAR" for all crews must be obtained prior to terminating the Passport system. Upon termination of the incident and/or release from the scene, Company Officers and crew members will ensure that the Passport is returned to the dash of their apparatus and the Passport is up to date. 176 P age

181 PEER Fitness and Wellness Program SOG# 37 Approved by: Pete DiMaria, Fire Chief Revised: March 1, 2017 MISSION STATEMENT The City of Naples Fire-Rescue Department must develop and maintain an overall wellness/fitness system to maintain uniformed personnel physical and mental capabilities. While such a program may be mandatory agreement to initiate it must be mutual between the administration and its members represented by the local union. Any program of physical fitness must be positive and not punitive in design; require participation by all uniformed personnel in the department once implemented; allow for age, gender, and position in the department; allowed for on duty-time participation utilizing facilities and equipment provided or arranged by the department; provide for rehabilitation and remedial support for those in need; contain training and education components, and, be reasonable and equitable to all participants. The program must address the following key points. Confidentiality of behavioral, medical and fitness evaluations Physical fitness and wellness programs that are educational and rehabilitative, and not punitive Performance testing the promotes progressive wellness improvement Commitment by labor and management to a positive individualized fitness/wellness program Develop a holistic wellness approach that includes: Fitness Rehabilitation Behavioral health The program should be long term. POLICY The Fire Service Joint Labor Management Wellness-Fitness Initiative is a partnership between the IAFF and IAFC as a way to improve the wellness of fire department uniformed personnel. The Fire Service Joint Labor Management Wellness-Fitness Initiative is a non-punitive program. The physical fitness program shall be in accordance with NFPA 1583 Standard on Health-Related Fitness Program for Fire Fighters. 177 P age

182 PURPOSE The intention of the Wellness-Fitness Initiative (WFI) is that its implementation should be a positive individualized program that is non-punitive. All component results are measured against the individual s previous examinations and assessments and are not against any standard or norm. However, medical practice standards may be used when results indicate that lifesaving intervention is required. TESTING A. All uniformed members will be tested once per calendar year, results will be confidential between PEER fitness coordinators and the uniformed members. B. Annual testing includes: Aerobic Capacity: WFI Treadmill/WFI Step mill Muscular Strength Muscular Endurance: Static Plank Flexibility: Sit & Reach 178 P age

183 Post Incident Analysis SOG# 38 Approved by: Pete DiMaria, Fire Chief Revised: March 1, 2017 PURPOSE: Post Incident Analysis (PIA) - the reconstruction of an incident to assess the chain of events that took place, methods used and the actual results of the department s action. The main purpose is to reinforce actions that are effective, and to give insight into how the department s operations could be improved in the areas of procedures, training and equipment. PROCEDURE: A. PIA should be performed on virtually every significant emergency call. The depth a. and nature of the analysis should be based on the circumstances. The PIA may be either formal or informal and submitted on the appropriate form. B. An informal PIA is normally held as soon as is practical after the emergency, and a. may be as simple as a table top discussion at the station. Documentation of the b. informal PIA is not required, although the purpose is identical to that of a formal c. PIA. C. A formal PIA is mandatory under the following circumstances a. Serious injury or death of a Fire-Rescue employee b. Civilian fire casualties c. Second alarm or significant mutual aid response. d. Extraordinary fire loss (i.e. total loss of a commercial structure) e. Incidents which require long term commitment of resources f. Level 3 MCI g. High Rise Fires h. Incidents of an unusual nature as determined by the Fire Chief or Battalion Chief. 179 P age

184 D. A formal PIA is suggested for the following NAPLES FIRE-RESCUE DEPARTMENT a. Injury of a Fire-Rescue employee b. First and Second alarm response c. Incidents resulting in a significant fire loss (i.e. 50% of structure) d. Level 1 or Level 2 MCI s E. The responsibility for implementation of the PIA will be assigned by the Fire Chief. A formal PIA consists of two activities; the PIA meeting and the written report. F. PIA Meeting - is intended to bring together participants involved in all aspects of the incident, although this may be limited by staffing. When possible, each unit supervisor should be given the opportunity to discuss the incident from their perspective. The meeting will be facilitated by the individual appointed by the Fire Chief. The facilitator should insure that the PIA is conducted in a constructive manner, controlling individual criticism or inappropriate comments. The PIA meeting should be conducted within two weeks of the incident. G. To prepare for this meeting, the following items should be obtained: a. CAD Incident history b. Tape recording of 911 call and pertinent radio transmissions c. Quick Access Survey, if available d. Applicable SOGs e. Scene sketch f. Overhead transparencies, slides, video footage or photographs of the incident H. Personnel to be considered for inclusion in the PIA meeting should include: a. Companies and command staff assigned to the incident b. Investigations c. Training & Safety Division d. Fire Chief e. Other affected agencies 180 P age

185 I. A suggested agenda for such a meeting is as follows a. Introductions of participants b. Reinforce the reason for performing the PIA c. Brief description of the incident d. Chronological review of observations and actions taken, i.e. first arriving unit, second arriving unit, incident commander, etc. e. Strategic goals and objectives - As defined by the Incident Commander f. Specific identification of problems associated with procedures, training or equipment J. The author of the written report will be determined by the Fire Chief but any of the following ranks could be considered to complete the written report. a. Battalion Chief b. Fire Lieutenant 181 P age

186 Pre-Incident Plans SOG# 39 Approved by: Pete DiMaria, Fire Chief Revised: March 1, 2017 PURPOSE: Pre-Incident plans can provide valuable information about an occupancy which can improve the ability of firefighters to respond effectively to a fire or other emergency at that location. Pre-Incident plans address vital fire protection concerns, such as: structure layout including access, contents, construction details, types and locations of built-in fire protection systems. It includes all data which can have an impact on decisions or actions taken during an emergency. Pre-Incident planning should be a joint venture between Fire Rescue personnel and the occupants/owners of the property. PROCEDURE: A. Monthly, Company Officers will select a tactically significant occupancy to preplan for emergency incidents in their first due area. B. When the Company Officer has selected an appropriate site for a pre-plan, he/she should contact the owner/occupant at the selected site and, together with the owner/occupant and coordinate a time and date for the pre-plan. C. The Company Officer is expected to make every pre-plan a training opportunity. D. Pre-plan information should be submitted for approval, disseminated throughout the Department and distributed to the CAD Administrator for uploading to CAD system. E. During the pre-incident plan the crew will identify construction features and information such as: a. Lock box location (if applicable) b. Construction type c. Roof Construction d. Roof materials e. Number of floors f. Elevator locations (if applicable) g. Elevator equipment room location (if applicable) 182 P age

187 h. Stairwell locations (if applicable) i. Fire alarm control panel (if applicable) j. Sprinkler system controls (if applicable) k. Fire pump room (if applicable) l. Standpipe connections (if applicable) m. FDC connections (if applicable) n. Domestic water shut off o. Fire line water shutoff (if applicable) p. Electrical shutoffs q. Gas line shutoffs (if applicable) r. Roof access locations (if applicable) s. Access issues t. Use (residential, commercial, industrial, manufacturing) F. Personnel conducting the pre-incident plan shall obtain an afterhours point of contact for the building, including a cell phone number. G. Information shall be input to the current CAD program so that crews may access it while responding to incidents. H. Company Officers shall keep a list located at the stations of pre-incident plans that have been conducted so that shifts do not duplicate efforts. I. Company Officers shall keep in mind that crews are not conducting inspections of the properties. If during the pre-incident plan personnel discover a serious life safety issue they will contact their Battalion Chief for further instructions. J. Company Officers shall report to the Fire Marshal at the end of each month with a list of the prevention activities performed including pre-incident plans. 183 P age

188 Probationary Firefighter Training Program Approved by: Pete DiMaria, Fire Chief SOG# 40 Revised: March 1, 2017 PURPOSE: The probationary firefighter orientation and training program was designed to ensure uniformed training and competency testing. Each candidate is issued an outline with all hands-on drills that must be completed during the 12-month probationary period. In addition, there are month hands-on testing and written tests. The written tests are designed to show the probationary firefighter s knowledge of the Departmental Rules & Regulations, Departmental, and Map familiarization of the City. The practical tests are designed to ensure that the probationary firefighter is competent in basic fire ground tools and tasks. PROCEDURES: The following is a breakdown of the requirements: Month one Written test on Rules & Regs and SOG Practical test on self-contained breathing apparatus Month two Written test on map and street locations Practical test on tools & equipment Month three Written test on Rules & Regs and SOG Practical test on water supply and pre-connects Month four Written test on Rules & Regs and SOG Practical test on medical equipment Month five Written test on map and street locations Practical test on extrication equipment and lift bags 184 P age

189 Month six (conducted by the Battalion Chief of Training) Written medical protocol test Practical test covering rescue and extrication equipment, rotary and chain saws, the portable radio, and medical gear. In addition, there is a hands-on medical scenario test and a road driving skills test. Month seven Written test on Rules & Regs and SOG Practical test on rescue highway driving Month eight Written test on map and street locations Practical test on ropes & knots Month nine Written test on Rules & Regs and SOG Practical test on the MAKO and air trailer Month ten Written test on Rules & Regs and SOG Practical test on hazardous materials Month eleven Written test on Rules & Regs and SOG Practical test on high-rise operations Month twelve Written test covering all areas of the Rules & Regs and SOG Practical test covering tools & equipment, SCBA, air cascade systems, fire service ropes & knots, and hose evolutions 185 P age

190 Public Relations SOG# 41 Approved by: Pete DiMaria, Fire Chief Revised: March 1, 2017 PURPOSE: The Public Relations (PR) SOG recommends practices and procedures to be applied in various community service functions and provides a copy of our means for soliciting feedback from our constituency. These recommended practices are designed to improve our points of contact with those that we serve and to provide our personnel with information pertaining to our ongoing internal processes for consumer driven quality control. PROCEDURE: A. Public Relations occur with every encounter made between fire-rescue personnel and the community. The gravity, complexity and nature of the encounter may vary; however, each incident gives us the opportunity to provide outstanding service and showcase our skills. Therefore, company officers and in-charge personnel should conduct each organization-customer driven interface with demonstrating the potential of our department at the forefront of their efforts. B. This SOG and information therein is applicable to non-emergency consumer interactions. Member shall refer to proper and appropriate SOG s for emergency operations. C. Company officer shall be responsible for completing and submitting an event report form after all events listed in the SOG. The event report form is located on the P drive and should be forwarded to the Battalion Chief. PERSONAL CONDUCT: A. No member of the Department shall engage in conduct, which constitutes conduct unbecoming of a member of the Fire-Rescue Department. B. All members shall act in accordance with City of Naples Policy, state and federal law and the standing orders of the Fire-Rescue Department. C. Members of the Department shall be courteous and civil at all times. All officers will be responsible for overseeing members assigned to their company. 186 P age

191 D. Non-emergency Consumer Interactions: Community and Home Owner Association Events Public Education Events Fire Station Tours Media / Request from Media Stakeholders, Counterparts, City Employees and Political Appointees / Representatives Complaints / Positive Feedback Community Events: Events that are held in city communities provide us with an opportunity to set up a place to advertise the hallmark services we offer. Members shall give thought to fully showcasing our services by offering to explain our apparatus, equipment, tools and live saving (EMS) skills and equipment. At the discretion of the Fire Chief, personnel may be assigned to perform EMS related services outside of frequented city businesses. Acquiring blood pressures, and heart rate checks outside of these locations serve to offer our constituents with a free health screening and to provide awareness for issues such as recognizing the signs of strokes and myocardial infarction. Many of our constituents are uninformed about the many basic and advanced life support emergency medical services we offer the community and how our personnel augment the EMS system. Those in charge of an event shall make a special effort to educate the public on our skills, equipment, medications and practices. Home Owner s Associations: At the discretion of the Fire Chief, a newsletter may be formed and distributed to HOA s throughout the city on a periodic basis. The newsletter shall include department updates personalized by the Fire Chief and may also present fire and rescue safety tips and training. The newsletter will also be available online. Additionally, a liaison may be assigned by the Fire Chief to attend home owner s association (HOA) meetings to offer updates on our services and to offer EMS related training such as hands free CPR and AED courses. During these meetings, we may also provide conventional fire safety training. Public Education Events: Public education events may include fire station tours, fire extinguisher demonstrations, fire apparatus displays, and visiting schools and businesses in the city to provide our constituents with a working knowledge of our services and to inform on safe practices they can perform at work or at home to prevent or respond to an emergency. 187 P age

192 Care shall be given to provide information in a courteous and professional manner that is pertinent to our comprehensive emergency services and relevant safety education during these events. Below are recommended standards for fire station tours, fire extinguisher demonstrations, fire apparatus displays, and general public education events. It is important to note that all requests for public education shall be referred to, and all scheduling of public education shall be completed by fire prevention. Fire Station Tours: Fire stations shall be clean, neat and presentable prior to a scheduled station tour. Company officers shall dictate the uniform that all personnel shall wear. Company officers are responsible for overseeing the tour and the material presented to the audience. The company officer shall appoint the best suited member to conduct the tour. People being given the tour shall be made aware of what to expect should an emergency call come in. Fire Extinguisher Demonstrations: At a minimum, fire extinguisher demonstrations shall cover the proper and applicable use of an ABC extinguisher, activating the 911 system and the P.A.S.S. (Pull, Aim, Squeeze, and Sweep) acronym. Fire Apparatus Displays: Fire apparatus displays shall cover not only the purpose of the apparatus, tools, and equipment but a special emphasis on emergency medicine shall also be presented. Offering to show a guest the defibrillator monitors to acquire an ECG and discuss pertinent medications that we administer to reverse harmful cardiac rhythms may do much to inform the public on our EMS services. General Public Education or Career Research Oriented: Visiting schools and businesses affords us the opportunity to provide safety education and showcase our services and skills. During these presentations, the company officer shall make a concerted effort to provide comprehensive information about the services we offer, both fire and EMS, and shall provide the requested safety information or demonstrations with proficient knowledge. A. Media Requests Requests from the media for information shall be directed to the Fire Chief via the chain of command. 188 P age

193 If either the Fire Chief or a designated PIO are unavailable, the battalion chief on duty or the fire marshal shall attempt to assist the media. Upon request of a superior officer, the incident commander shall submit a detailed narrative of the incident as soon as possible after any working incident. Requests for photos, negatives, reports, s, etc. from the media shall be forwarded to the Fire Chief through the chain of command. B. Stakeholders, Counterparts, City Employees and Political Appointees / Representatives At the discretion of the Fire Chief, personnel may be assigned to educate or accompany a stakeholder, counterpart, city employee or political appointee. As stated earlier in this SOG all members shall give thought to fully showcasing our services by offering to explain our apparatus, equipment, tools and live saving (EMS) skills and equipment. Personnel shall follow all applicable city policies, state and federal law and department orders. Personnel shall complete the assignment in a courteous and professional manner demonstrating job knowledge and proficiency. C. Complaints / Positive Feedback Members shall give courteous attention to citizens making complaints or providing positive feedback, and shall refer them to the officer in charge who shall relay the communication in writing through the chain of command to the Fire Chief. D. Questionnaire: The questionnaire below is administered by direction of the Fire Chief and is also available on the department s website to solicit feedback and to provide a community based measure towards quality assurance: The City of Naples Department of Fire-Rescue is committed to furthering the quality of services that we deliver to the residents, citizens and visitors in our great city. The purpose of the form below is to give our constituents the opportunity to engage in our continual mission to improve and to meet the changes and challenges associated with providing a community tailored fire-rescue service. Please base your answers on your personal views regarding the services you, a friend or a family member received. Please check the most appropriate answer for each of the questions below: 189 P age

194 1. Select the best choice in which your call for service was related to: EMS Medical Related Emergency Fire-Rescue Fires, Vehicle Accidents, Hazardous Conditions, Public Assistance Strongly Agree Agree Neutral Disagree Strongly Disagree My overall experience with NFRD left me satisfied with the assistance I received. Emergency responders performed with a sense of urgency and professionalism. I never felt uncomfortable about why I called for help nor was I questioned about why I called 911 for the help I needed. I felt that the NFRD responders sincerely cared about me as well as my emergency. The NFRD staff appeared to know exactly what they were doing and how 190 P age

195 to help me. Overall the responders worked in a highly professional manner. I was treated with respect, empathy and dignity. The NFRD staff appeared to work well together as a team. Someone from the NFRD team took time to explain to me or my family what assistance was being provided and why. If this was EMS related someone offered to transport my family member or a representative to the hospital. Please take the time to make any comments on the level of service you received or to make suggestions on how we can improve our service. Your input is greatly appreciated by NDFR! Please Insert Comments Here If you would like someone from the City of Naples Department of Fire-Rescue to contact you about the service you received, or regarding this survey, please provide us with your name and a phone number or address at which we can contact you. 191 P age

196 Please Read the Following Notice: Under Florida law, addresses are public records. If you do not want your address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing. Your Name: Phone Number/ Public Fire Safety Education 5-Step Program Step 1: Conduct a Community Risk Analysis A community risk analysis is a process that identifies fire and life safety problems and the demographic characteristics of those at risk in a community. Step 2: Develop Community Partnerships A community partner is a person, group, or organization willing to join forces and address a community risk. The most effective risk reduction efforts are those that involve the community in the planning and solution process. Step 3: Create an Intervention Strategy An intervention strategy is the beginning of the detailed work necessary for the development of a successful fire or life safety risk reduction process. The most successful risk reduction efforts involve combined prevention interventions: Education: Providing information (facts) about risk and prevention. Engineering: Using technology to create safer products or modifying the environment where the risk is occurring. Enforcement: Rules that require the use of a safety initiative. Step 4: Implement the Strategy Implementing the strategy involves testing the interventions and then putting the plan into action in the community. It is essential that the implementation is wellcoordinated and sequenced appropriately. Implementation occurs when the intervention strategy is put in place and the implementation plan schedules are followed. Step 5: Evaluate the Results The primary goal of the evaluation process is to demonstrate that the risk reduction efforts are reaching target populations, have the planned impact, and are demonstrably reducing loss. The evaluation plan measures performance on several levels, outcome, impact, and process objectives. Delivery of Fire Prevention Education to the community shall be identified and completed quarterly. 192 P age

197 Respiratory Protection SOG# 42 Approved by: Pete DiMaria, Fire Chief Revised: March 1, 2017 PURPOSE: This guideline includes requirements consistent with the previsions established in 29 CFR , Respiratory Protection Plan, as amended and issued by the United States Department of Labor, Occupational Safety and Health Administration (OSHA). It is the policy of the City of Naples Fire-Rescue Department to maintain a comprehensive Respiratory Protection Plan based upon sound engineering, education, and enforcement. This document establishes policy, responsibilities, and requirements for the protection of all City of Naples Fire-Rescue Department personnel whose job requires the use of respiratory protection. The City of Naples Fire-Rescue Department will provide properly fitted, tested, and maintained respiratory protective equipment for all fire-rescue personnel, which meet the requirements of the National Institute for Occupational Safety and Health (NIOSH) and National Fire Protection Agency (NFPA) applicable standards at the time of purchase. The City of Naples Fire-Rescue Department officer in charge of the department s overall SCBA program will oversee the requirements set forth in this document under the direction of the City of Naples Fire-Rescue Department Fire Chief/and or their designee. TRAINING: A. The City of Naples Fire-Rescue Department will ensure that training in the use of respiratory protection shall be done in two phases: Probationary firefighters will be given initial training before using respiratory protection. All City of Naples Fire-Rescue Department personnel will receive continuous training on an annual basis. B. Initial and annual firefighter training will include effective training to all respirator users, including but not limited to, OSHA required objectives: Why the respirator is necessary and how improper fit, use, or maintenance can compromise the protective effect of the respirator. Limitations and capabilities of the respirator. Use in emergency situations. 193 P age

198 How to inspect, put on and remove, use and check the seals. Procedures for maintenance and storage. Recognition of medical signs and symptoms that may limit or prevent effective use. General requirements of this standard. C. Retraining will be administered anytime: Workplace conditions change. New types of respirators are used, or placed in service. An inadequacy in personnel knowledge or use indicates the need. GENERAL REQUIREMENTS: A. The City of Naples Fire-Rescue Department requires all personnel to use full SCBA with an activated Personal Alert Safety System (PASS) device prior to entering an area where respiratory protection is required. B. All personnel will not remove respiratory protection within any area deemed to be of immediately dangerous to life or health (IDLH), or until the officer in charge determines that respiratory protection is no longer required. C. The following conditions are considered IDLH: Working structure fires. Any outside vehicle, machinery, trash/dumper, water craft, or electrical fire. Confined Carbon Monoxide, Propane, Methane/Natural gases. Any Oxygen-deficient atmosphere as define by 29 CFR , less than 19.5% O2 by volume. Confined spaces were toxic products/ oxygen deficient atmospheres may be present. D. Where any potential IDLH, unknown atmosphere or an exposure cannot be identified and/or reasonably estimated to be safe in nature, respiratory protection must be utilized. MEDICAL EVALUATION: A. The City of Naples Fire-Rescue Department will ensure that all new employees of the fire-rescue department will have passed a medical evaluation that 194 P age

199 determines an employee s ability to use a respirator, before fit testing and use. The evaluation will be conducted by the City of Naples contracted physician or licensed health care professional (PLHCP). The City of Naples must receive a written recommendation regarding the employee s ability to use a respirator from the PLHCP. B. All reoccurring or annual medical evaluations will be held in accordance with the City of Naples contract with City of Naples fire-rescue personnel. FIT TESTING: A. The City of Naples Fire-Rescue Department will ensure that before an employee be required to use any respirator with a negative or positive pressure tight fitting facepiece, the employee must be fit tested with the same make, model, style, and size respirator that will be used. B. Employee fit testing is required prior to initial use, a change of department respirator, and at least annually thereafter for all members. C. The City of Naples Fire-Rescue Department shall administer fit tests using an OSHA accepted protocol, as contained in CFR , Appendix A. USE OF RESPIRATORS: A. The City of Naples Fire-Rescue Department shall not permit respirators with tight fitting facepieces to be worn by employees who have facial hair that comes between the sealing surface of the facepiece and the face, or that interferes with valve function. B. If an employee wears corrective glasses or goggles or other personal protective equipment, the City of Naples Fire-Rescue Department shall ensure that such equipment is worn in a manner that does not interfere with the seal of the facepiece to the face of the user. C. For all tight-fitting respirators, the City of Naples Fire-Rescue Department shall ensure that employees perform a user seal check each time they put on the respirator, using the procedures recommended by the respirator manufacturer. D. If the employee detects vapor or gas breakthrough, changes in breathing resistance, or leakage of the facepiece, the City of Naples Fire-Rescue Department will replace or repair the respirator before allowing the employee to return to the work area. 195 P age

200 MAINTENANCE AND CARE OF RESPIRATORS: NAPLES FIRE-RESCUE DEPARTMENT A. The City of Naples Fire-Rescue Department shall provide each respirator user with a respirator that is clean, sanitary, and in good working order. Respirators are to be cleaned and disinfected using the procedures recommended by the respirator manufacturer. The respirators shall be cleaned and disinfected at the following intervals: As often as necessary to be maintained in a sanitary condition. After any use at an emergency scene, company training, or specialty team response/training. B. All respirators shall be stored to protect them from damage, contamination, dust, sunlight, extreme temperatures, excessive moisture, and damaging chemicals, and they shall be packed or stored to prevent deformation of the facepiece and exhalation valve. C. All respirators used in routine situations shall be inspected prior to use and during cleaning. D. All respirators used in emergency situations shall be inspected monthly and in accordance with manufacturer s recommendations, and shall be checked for proper function before and after each use. E. Repairs or adjustments to respirators are to be made only by persons appropriately trained to perform such operations and shall use only the respirator manufacturer's NIOSH-approved parts designed for the respirator. Repairs shall be made according to the manufacturer's recommendations and specifications for the type and extent of repairs to be performed. Reducing and admission valves, regulators, and alarms shall be adjusted or repaired only by the manufacturer or a technician trained by the manufacturer. BREATHING AIR QUALITY: A. The City of Naples Fire-Rescue Department shall ensure that compressed air, compressed oxygen, liquid air, and liquid oxygen used for respiration accords with the following specifications: Compressed and liquid oxygen shall meet the United States Pharmacopoeia requirements for medical or breathing oxygen. Compressed breathing air shall meet at least the requirements for Grade D breathing air described in ANSI/Compressed Gas Association Commodity Specification for Air, G B. The City of Naples Fire-Rescue Department shall ensure that cylinders used to supply breathing air to respirators are tested and maintained as prescribed in the Shipping Container Specification Regulations of the Department of Transportation (49 CFR part 180). 196 P age

201 RECORD KEEPING AND PROGRAM EVALUATIONS: A. The City of Naples Fire-Rescue Department will establish and retain written information regarding medical evaluations, fit testing, and the respirator program. This information will facilitate employee involvement in the respirator program, assist the City of Naples Fire-Rescue Department in auditing the adequacy of the program, and provide a record for compliance determinations by OSHA. B. The City of Naples Fire-Rescue Department will conduct evaluations of the workplace as necessary to ensure proper implementation of the respirator program and consult with employees to ensure proper use. 197 P age

202 Risk Management Approved by: Pete DiMaria, Fire Chief SOG# 43 Revised: March 1, 2017 PURPOSE: The purpose of this guideline is to focus greater attention on the integration of risk management with Fire-Rescue incident management and assignments at all levels; including strategy, tactics, training, site inspections and pre-incident planning processes. SCOPE: This policy is applicable to all personnel, uniform and civilian, involved in Fire-Rescue department assignments. This plan is intended to comply with the requirements of NFPA Standard on Fire Department Occupational Safety and Health and the City of Naples Policy and Procedures Manual. RESPONSIBLITIES: C. The Fire Chief has authorized the implementation and operation of the department s risk management plan. D. The department s health and safety officer has the responsibility to manage the plan, annually recommend revisions and to notify the Fire Chief of any legal issues or national policy changes that would apply to the risk management plan. E. All members are responsible for ensuring their own health and safety based upon the requirements of the risk management plan and the department s health and safety program. F. All members are authorized and encouraged to report safety concerns during emergency operations, fire inspections, new construction site visits and training. Safety is everyone s responsibility. 198 P age

203 PROCEDURE: A. For the purpose of this policy Risk Management is defined as the forecasting and evaluation of occupational risks and identifying the associated personnel procedures and practices in order to find ways to avoid or minimize their potential for adverse impact on our personnel and the public at large. B. Risk management principles shall be employed routinely by all employees at all levels of the organization. C. Personnel shall abide by the terms of acceptable and unacceptable functions herein and that of city policy, department rules and regulations and department SOGs D. All operating personnel shall employ the Risk Management System during all emergency operations on every emergency incident. This application will be continuously re-assessed throughout the incident. MONITORING: a. Activities that present a significant risk to the safety of personnel shall be limited to situations where there is a potential to save endangered lives. (We will risk our safety when lives can be saved risk a lot to save a lot - life safety) b. Activities that are routinely employed to protect property shall be recognized as inherent risks to the safety of personnel, and actions shall be taken to reduce or avoid these risks. (We will only risk our health and safety in a safe, highly calculated manner to save salvageable property risk a little to save a little - property conservation) c. No risk to the safety of personnel shall be acceptable where there is no possibility to save lives or property. (We will not risk our health and safety when there is nothing to gain risk nothing when nothing is to be gained ); especially situations where the property damage would deem it a total write off or loss. D. The City of Naples Fire-Rescue Department s risk management program will be monitored annually in June and shall include the input of the health and safety committee. E. Recommendations and revisions will be made based on the following criteria: Annual accident and injury data for the preceding year Significant incidents and Post Incident Analysis that have occurred during the past year Information and suggestions from the department staff and personnel. 199 P age

204 F. Every three years, the risk management program may be evaluated by an independent source. This source may be another fire department health and safety officer or health and safety committee, the City of Naples Human Resources, an insurance risk management representative or a qualified professional in the industry of the risk management program. Recommendations will be sent to the Fire Chief, the health and safety officer, and to the department s health safety and committee. PLAN ORGANIZATION: A. Continuous identification of the risk members of the fire department could actually or potentially encounter; both emergency and non-emergency. B. Emergency risks include those presented at emergency incidents, fire and nonfire (e.g. hazardous materials), Emergency Medical Services incidents, and emergency response. C. Non-emergency risk includes those encountered while performing functions such as physical fitness, non-emergency vehicle operation, and station activities (e.g., vehicle maintenance, station maintenance, daily functions), and site visits for preplanning or fire inspections. D. A periodic review of the plan, our regulations and SOG s shall be evaluated for effectiveness in a periodic basis that allows for timely changes in alignment with safe standards and best practices. NFPA The risk management plan shall at least cover the risks associated with the following: 1. Administration 2. Facilities 3. Training 4. Vehicle Operations, both emergency and non-emergency 5. Protective clothing and equipment 6. Operations at emergency incidents (see Annex c) 7. Operations at non-emergency incidents 8. Other related activities NFPA The risk management plan shall include at least the following components (see Annex D): 1. Risk Identification Actual and potential hazards 2. Risk Evaluations likelihood of occurrence of a given hazard and severity of its consequences 200 P age

205 3. Establishment of priorities for action the degree of a hazard based upon the frequency and risk occurrence 4. Risk control techniques solutions for elimination or mitigation of potential hazards; implementation of the best solution 5. Risk management monitoring evaluation of effectiveness of risk control techniques 6. SOG s shall be labeled with a risk frequency identifier. 201 P age