All-inclusive ski resorts. Training Deck - Winter 2019

Transcription

1 All-inclusive ski resorts Training Deck - Winter 2019

2 Let s show our GMs and new GMs the uniqueness of our snow offer CONTEXT 1. The thrill of a ski destination & snow-related conditions are the primary drivers for choosing a ski vacation. Skiers also look for opportunities to reconnect with their family 2. The all-inclusive ski resort concept is still mainly unknown in NAM and non-existing amongst the competition 3. Main motivations for going skiing in Europe are the additional cultural & discovery dimensions, as well as great food & social mindset CLUB MED S UNIQUE SELLING PROPOSITION The thrill of an amazing European ski experience in some of the world s best ski domains, offering something for everyone in a flexible, seamless & high standard all-inclusive package Click here to discover Club Med ski vacations

3 The worldwide leader of upscale allinclusive ski vacations AGENDA Agenda A flexible & customizable offer Club Med s Alpine collection at a glance Winter 19 product novelties

4 Club Med, ski vacations without constraints Everything is included! The one and only all inclusive ski vacation provider. - Flights & transfers - Lift tickets - Ski / snowboard lessons for all levels - Other sports & non-skiing activities - Refined accommodations - All-day gourmet cuisine - Open bar - Kids Clubs - Daily & nightly entertainment No need to choose, there is something for everyone! Family, group of friends or couple? High-level skier or non-skier? You will find what suits you best among our 18 European ski resorts! We facilitate your arrival and your stay - Flights & transfers included when transportation is booked - Easy Arrival service for all snow resorts! We fit your desires and pace Many Activities: Ski, snowboard, snowshoes, cross country ski, Nordic walking, etc. An adapted ski formula Ski morning and afternoon with lunch We take care of your children - Kids Clubs from 4 months to 17 yr. - Dedicated amenities (baby welcome, snow garden) - Baby sitting or Pajamas Club* - Ski from 3 years in some resorts And you can trust Club Med professionalism Courses offered by the national ski schools, High level of equipment, Experienced GO

5 *At extra cost 6 good reasons to experiment all inclusive ski vacation with CM Club Med s expertise & the best skiing conditions (coaching, equipment, seamless ski experience, etc.) 1 Great food & cultural discoveries (specialties, charming towns, etc.) 6 ELEVATE YOUR THRILL 5 Premium amenities & an array of diverse activities (other sports, pool and saunas, premium spas treatment*, etc.) A choice between 18 European ski destinations to find the one that fits you best Accessibility of the Alps from the USA s Northeast & flexibility of journey Family offerings (children s clubs, ski lessons for children family rooms, etc.) Overall, the best and only all inclusive ski vacation with a great

6 1 The best ski experience Club Med pioneered the all-inclusive ski vacations since 1956 (more than 60 years ago!) and is still the one and only all inclusive ski vacation provider. Ski resorts located in the world s best ski domains (the 3 Valleys, Paradiski, Vialattea) guaranteeing the best ski conditions for all levels Alps are the most desired location for ski enthusiasts: - highest quality snow conditions - beauty of the ski areas - variety of slopes - a chance to experience the charm of Europe Ski-in / ski-out: most of Club Med resorts have direct access to the slopes to maximize skiing time & convenience Lift tickets included: valid from the day after arrival until the day before departure Group lessons for all levels included, in small groups of same level All lessons provided by professional instructors from the national ski schools in France, Switzerland & Italy High-end on-site ski service: onsite equipment rentals* offering the best up-to-date ski equipment *Equipment rental is at extra cost

7 1 The ideal product for skiers of all levels SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY SUNDAY A typical ski week at Club Med Arrival Ski lift ticket Valid starting the day after arrival until the day before departure Ski and snowboard classes Typical lessons: 2.5 hours in the morning hours in the afternoon Skiing with your family day Departure Group lessons for everyone Exclusive partnerships with the National Ski Schools in France, Switzerland and Italy to guarantee quality of teaching Ski, cross-country* or snowboard lessons for all levels Small groups of same level For resorts without Children s Club, ski lessons included in the package starting from 12 years old (eg. Val Thorens Sensations) *at some resorts

8 2 18 European alpine resorts located in the most beautiful & largest ski domains you will find the one that suits you best! PRIMARY RESORTS 1 st resort to offer an exclusive 5-Trident space and all Kids Clubs Located at Arc 1600 in Paradaski, the second largest ski area in France Featuring a Wellness hub Combine ski sport and ski nature: being immersed in the forest and in the thrills of high-altitude mountains Family resort: all Kids Clubs from 4 months to 17 yr. Exceptional location at the heart of the Grand Massif ski domain Authentic mountain experience with modern amenities and design Rich Spa & wellness offerings Very high-end, modern & digital resort World s best ski resort* Festive & cosmopolitan ambiance Gourmet dining experience Beautiful rooms & common areas Complete product presentation available Complete product presentation available SECONDARY RESORTS Large ski domain Paradiski, great for all skier levels Kids Clubs from 2 to 17 yr. Authentic mountain resort Luxurious 5T space Perfect destination for advanced skiers, freeriders, freestylers Ideal for couples (no Kids Club) Shoppers paradise Perfect for families: all Kids Clubs from 4 months to 17 yr. Luxury 5T space & privative chalets Ideal ski for beginners & intermediates Pretty alpine ski resort, untouched nature A cluster of typical chalets Italian Dolce Vita ambiance & great for foodies Kids Clubs from 2 to 17 yr. Europe s 2 nd largest ski domain Located in the sunny Aosta Valley Arousing your senses at Club Med Spa by DECLEOR - Enjoy a traditional meal in our restaurants that look out over the entire valley Experiencing the cosmopolitan ambience of a sunny ski resort Enjoying authentic cross-country skiing Over 170 kms (105 miles) of runs Try traditional Swiss and Italian cuisine *World ski awards 2016

9 22 Club Med ski resorts worldwide in total 18 ski resorts in Europe (France, Italy & Switzerland) NEW RESORT! Winter 19 4 ski resorts in Asia (China & Japan) CHINA Opened in Winter 17 JAPAN NEW RESORT! Winter 18

10 3 Accessibility of the Alps from USA s Northeast Well-linked to international airports & many railway stations in the French Alps Our core USA ski target (Northeastern families with kids from 6 to 17 yr.) travels mostly from Washington & NYC: Frequent flights: 2 daily direct flights from NYC & 1 from Washington; numerous 1-stop flights from both cities (more than 10) Wide array of airline choice: Swiss & United (direct); Delta, Air France, Tap Portugal, British Airways, Aer Lingus, American, Brussels, SAS (1 stop) All ski resorts are located at the center of Europe! Reassure on the smooth and easy travel journey (Resorts are easily reachable) Transport from the Airport to the resort is available (free if flights booked with us) Luxurious family accommodations including family suites, exclusive 5 Trident spaces & privative chalets Spacious rooms to comfortably accommodate the whole family Amazing children s clubs from 4 months* to 17 years old (at some resorts) Ski and snowboard lessons for kids & snow gardens to introduce skiing to the youngest Evening entertainment Kids shows! Teen Spa* (at some resorts) *At extra cost

11 5 A rich and seamless resort experience Traditional winter sports: skiing, snowboarding, cross-country skiing Offers for non-skiers: hiking, snowshoeing, Nordic walking, sledding Innovative winter sports (at selected resorts)*: mountain biking, speed riding, dog sledding, boarder crossing, snow scooting After skiing: after ski snack time and activities for when you are coming back from the slopes Wellness & relaxation: spas*, heated swimming pools, fitness rooms *At extra cost

12 6 Combine skiing with a gourmet experience & cultural discovery The Alps offer a great local gastronomy that you will discover in our restaurants Best local cheeses: Comté, Beaufort, Reblochon, etc. Delicious specialty meals: Fondue Savoyarde, Tartiflette, Raclette, Crozets, Dauphinois potatoes Local white & Red wines and regional liqueurs, etc. Some resorts feature an altitude restaurant directly on the slopes: Pragelato & St Moritz Meal-exchange program allows GMs to lunch in other resorts located on the same ski domain: Méribel l Antarès & Méribel le Chalet; La Plagne 2100 & Peisey Vallandry; Tignes Val Claret & Val d Isère Visit typical mountainside European towns Reassure on unique vacation experience (more cultural that staying in the US)

13 Best value for money: skiing at our brand new Club Med in Europe is more accessible than skiing at home! Comparison for the W19 season From NYC Destination Club Med Les Arcs Panorama in the French Alps Do-it-yourself vacations in Aspen, Colorado Roundtrip airfare Included $1,578 ($789/person) 1 Accommodations (7 nights) $5,942 All-inclusive package $3,003 2 (including taxes & resort fees) Bed & breakfast package Lunch and dinner Included $840 ($60/person/day) Alcoholic/non-alcoholic beverages Included $280 ($20/person/day) Tipping for food & beverages (15%) Included $168 Lift tickets (6-day pass) Included $1,248 ($624/person) 3 Ski/Snowboard group lessons (6 days) Included $1,640 ($164/person/day) 4 Price per couple $5,942* $2,971 per adult $8,757 $4,379 per adult That s a saving of more than $2,800 per couple! 1 Sample flights with American Airlines for travel January 13 to January 20, 2019 from New York (EWR) to Aspen, CO (ASE) booked on June 1sr Price from Hotel Aspen, for 2 adults on a Deluxe King Room from January 13 to January 20, Price based on the 6-day adult lift pass regular price for regular Winter 2018 season ⁴ Price based on 5 full day adult group lessons regular price for Winter 2018 season * Price is for 2 adults for a double occupancy in a Club Room for a 7-nights stay. Round-Trip flight included from New York (JFK) to Geneva (GVA) based on travel January 13 to January 20, 2019 Transfers to and from resort included. Membership fees included ($60/adult). Trip booked before June 1st Early booking rate apply.

14 Best value for money: Transfers to the resort are included Remember that in the air-inclusive package, private transfers from the airport are included Customers often forget to take into account this extra cost when they book their air travel independently and they do not realize how costly booking transfers independently from the airport to ski resorts can be Round-trip transfer prices from Geneva airport when booked independently through external provider* Resort Price in euros Price in US dollars Les Arcs 700 $ 819 Samoëns 480 $ 562 Val Thorens 730 $ 855 Peisey- Vallandry 720 $ 843 Valmorel 620 $ 726 Cervinia 600 $ 702 Val d Isere 780 $ 913 Saint Moritz 640 $ 749 Pragelato (Turin airport) 350 $ 409 *Prices based on instant quote from for round-trip transfers from & to Geneva Airport from January 13 to January for 2 pers. Eith 2 medium luggage. **Based on exchange rate of 1 = $1.17 (June, 12th 2018)

15 Overall, Club Med is the most comprehensive all-inclusive ski vacation! Lift tickets Lessons for all levels Refined accommodations Gourmet cuisine for all meals and snacks Open bar Sports & non-skiing activities Children s Clubs (at family resorts) Nightly entertainment Flights and transfers

16 The worldwide leader of upscale allinclusive ski vacations AGENDA Agenda A flexible and customizable offer Club Med s Alpine collection at a glance Winter 19 product novelties

17 Customization thanks to the all-inclusive offer Classic ski / snowboard lessons for all levels Classic schedule = 5 days from Monday to Friday 2,5hours in the morning & 2,5hours in the afternoon (from 9am to 5pm) Possibility of a full ski day (1 or 2 days in the week) From 9am to 2pm & late lunch at the resort Possibility to have lunch at another Club Med Or in a restaurant directly on the slopes! Meal exchange program available for resorts in the same ski domain & trident category: Val d Isère & Tignes La Plagne 2100 & Peisey Vallandry Meribel l Antarès & Méribel le Chalet Altitude restaurants offered by some resorts : Pragelato, St Moritz Your own exclusive group instructor for a group over 10 persons Registration at the ski desk of the resort «Easy Arrival» service for all snow resorts! Ski / Snowboard equipment prepared in advance before arrival Ski / Snowboard classes online subscription for adults & children Childcare online subscription How does it work? - GMs receive an 30 days before their arrival offering them to fill in the form «Make my arrival easy» in their Member Space - GMs fill form with details of: - Weight/height/feet size for ski/snowboard material - Level/language for lesson registration - Children info for childcare registration - G.O receive the information and prepare the equipment, lessons and childcare registrations before the G.M arrival

18 Customization thanks to the a la carte offer Private ski / snowboard lessons for adults In French & English 6 days formula : 7 hours per day or half day or 2 hours 5 days formula : 7 hours per day or half day or 2 hours Bookable in the resort (except Val Thorens & Pragelato: to book in the NA) Ski courses for kids from 12 yr. in resorts without childcare To book in the NA Resort activities Depending on the ski resort, a large choice of a la carte activities (ex: speed riding, snow scooter, paragliding, bobsleigh, etc.) Bookable in the resort Spa offer Depending on the resort, we have many spa treatments available and partnerships with famous Spa brands! Room upgrades Deluxe rooms with turndown service, bathrobe & slippers, etc. Suites with breakfast room service, private transfers (when air is booked), etc. 5T spaces (Valmorel & Val d Isere): concierge services, private lounges, champagne in the evenings Chalets-apartments in Valmorel with concierge service, champagne in the evenings, meals included inside the chalet, butler service at extra cost Ski lessons from 3 years old Available only in some resorts To book in the NA

19 The worldwide leader of upscale allinclusive ski vacations AGENDA Agenda A flexible and customizable offer Club Med s Alpine collection at a glance Winter 19 product novelties

20 10 Blockbuster Alpine Resorts For other resorts information please check factsheets

21 It is not always easy to talk about our snow Resorts, and to differentiate them However, each of them is different and offers our GMs a suitable experience! Let s see what makes them UNIQUE

22 A Resort for each of our GMs! (Map focused on NAM blockbusters) Val Thorens Sensations High standard skiing resorts For ski lovers : great ski domains adapted to experienced skiers Saint Moritz Roi soleil Pragelato Vialattea 1 Val d Isère Méribel l Antarès Peisey- Vallandry 1 Sporty & trendy ski resorts Modern ski resorts renowned for their sporty identity Les Arcs Panorama Cervinia Charming and cozy ski resorts Charming ski resorts in a pleasant setting to relax LEGEND kids clubs Resorts without kids clubs Resorts with kids clubs from 4 months to 23 months Resorts with kids clubs from 4 months to 17 y.o. Resorts with kids clubs from 2 to 17 y.o. Resorts with kids clubs from 4 to 17 y.o. 1. Resorts with both multi-sports and high standard skiing Pragelato Vialattea 1 Samoens Morillon Valmorel Peisey- Vallandry 1 Multi-sports resorts For people who also want to practice a large variety of sports : cross-country skiing, fitness, Nordic walking

23 A Resort for each of our GMs! Resorts presented in following slides

24 Alpine collection Key facts Country Trident level Resort Airport Distance & transfer time from airport Train Station Altitude Domain & length of ski slopes Kids Club Ski lessons* Ski in/out Spa 4T with 5T space NEW! W19 LES ARCS PANORAMA VALMOREL 85 miles (2h30) 72 miles (2h) Bourg Saint Maurice (7 min) Moutiers (20 min) 5249 ft 4,700 ft Paradiski (264 miles) Grand Domaine (93 miles) Baby CM Petit CM Mini CM CM Passworld Baby CM Petit CM Mini CM CM Passworld From 4 yr From 4 yr VAL D ISERE 138 miles (3h) Bourg St -Maurice (35 min) 6,070 ft Espace Killy (186 miles) No Kids Club From 12 yr FRANCE NEW! W18 SAMOENS MORILLON Geneva (1h15) Cluses (35min) 5,249 ft Grand Massif (165 miles) Baby CM Petit CM Mini CM CM Passworld From 4 yr 4T NEW! W15 VAL THORENS SENSATIONS PEISEY-VALLANDRY 96 miles (2h30) 120 miles (2h30) Moutiers (50 min) Bourg St. Maurice (30 min) 7,546 ft 5,249 ft The Three Valleys (373 miles) Paradiski (264 miles) No Kids Club Petit CM Mini CM CM Passworld From 12 yr From 4 yr LA PLAGNE miles (2h15) Aime la Plagne (35 min) 6889 ft Paradiski (264 miles) Petit CM Mini CM Junior CM From 4 yr ITALY 4T PRAGELATO VIALATTEA CERVINIA Turin 68 miles (1h40) 75 miles (2h) Oulx (35 min) Aosta (1h) 5,250 ft 6725 ft Vialattea (248 miles) Valtounenche (244) Petit CM Mini CM Junior CM Petit CM Mini CM Junior CM From 4 yr From 4 yr SWITZER LAND 4T *included in the all-inclusive offer SAINT MORITZ ROI SOLEIL Zurich 130 miles (2h40) St. Moritz (10 min) 5741 ft The Haute- Engadine (217 miles) Mini CM Junior CM From 4 yr

25 The worldwide leader of upscale allinclusive ski vacations AGENDA Agenda A flexible and customizable offer Club Med s Alpine collection at a glance Winter 19 product novelties

26 Opening of Les Arcs Panorama - in French Alps December 16th 2018 Immersed in an enchanting alpine forest, Club Med Les Arcs Panorama, 4-Trident with an exclusive 5-Trident space, is a modern gem at the doorstep of high-altitude mountains. Located in the Arc 1600 ski resort, it combines the charm and convenience of a mid-altitude resort with the high mountain thrills of Paradiski, one of the world s largest ski areas. Click here to discover this new resort

27 Opening of Les Arcs Panorama - in French Alps December 16th 2018 Unique selling points 1 UNIQUE SETTING 2 CUSTOMER EXPERIENCE A modern retreat immersed in the forest, at the doorstep of highaltitude mountains CLIENT BENEFIT : IMMERGE & THRILL A smooth and seamless customer experience thanks to digital innovations CLIENT BENEFIT : LET GO & RELAX 3 4 RICHNESS OF EXPERIENCES WELLNESS 5 PREMIUMNESS Resort and offer designed to please kids & families, adults and pro alike CLIENT BENEFIT : BALANCE & RECONNECT An holistic wellness approach made of activities, relaxation and healthy food options CLIENT BENEFIT : RESTORE & REFRESH The most refined 5T Space in the Alps nestled at the top of the Resort offering incredible views CLIENT BENEFIT : INDULGE & PAMPER

28 Alpe d Huez : Creation of an extension & new positioning into 4T for Winter 20. Keep in mind - The project : Creation of an extension (changeover to 442 rooms, or 996 commercial beds) + new positioning into 4T for Winter With an average of 300 days sunshine a year, it is south-facing and called the island of the sun shine. - Alpe d Huez Grand Domaine Ski area: 2 nd highest (3330m) and 7th biggest ski domain (250km) in France - The world longest run Sarenne and the biggest vertical drops (possibility to ski 1h30 without taking any ski lift - Great cross-country skiing runs (50km) available only in 3 CM Resorts Existing Building Chronology of construction periods Extension End of W18 & Summer 2018 : Beginning of the structural work of the extension (Includes the building "sport center"). Project impact for W19 1/ Facilities & activitiesduring the W19 season, these services will be impacted The cardio room open No swimming pool Massage area closed Re-open W 19/20 End of W19 & Summer 2019 : Beginning of the construction work in the existing/main building for the new positioning in 4T. W19 season (from 16/12/18 to 07/04/2019) : The structural work of the extension will be completed, the secondary works will continue inside the new building (painting etc.). The resort will operate as a 3T 2/ Levels of nuisance: The structural work will be finished for the beginning of the W19 season, so no sound nuisance. There will be little visual nuisance. No impact on the access to the resort. No preopening or post closing possible.

29 4 Ski resorts are closing this year Chamonix Villars Sur Ollon Avoriaz Les Deux Alpes We are closing the following 4 ski resorts this year : If ever askes about the reason of the closing, here are some talking points: Those resorts were not fitting anymore the standards we follow in order to ensure to our clients the best experience We were not able to undertake some renovations in those resorts as the facilities were not ours On the other hand, we are opening a new ski resort this year (Arcs Panorama), and we opened two last year (Samoens in the French Alps, and Tomamu in Japan)

30 4 Ski resorts are closing this year Alternative ski resorts based on location, target and special features LOCATION TARGET SPECIAL FEATURES Avoriaz, France (AVOC) - Samoens Morillon (GMAC) Family with Mini & Junior: - Tignes Val Claret (TVCC) - Pragelato Vialattea (PRAC) Family with teens (no kids clubs): - Val Thorens Sensations (VTHC) - Méribel l Antarès (MANC) - Val d Isère (VISC) PERMANENT CLOSURE FOR W19 Chamonix Mont-Blanc, Les Deux Alpes, France France (CHAC) (DALC) ALTERNATIVES - Samoens Morillon (GMAC) Vacation without kids: - Val Thorens Sensations (VTHC) - Méribel l Antarès (MANC) - Val d Isère (VISC) - Arcs Extrême (AEXC) Or with Babies: - Samoens Morillon (GMAC) - Arcs Panorama (ARPC) - Valmorel (VMOC) - Alpe d Huez La Sarenne (SCHC) - Serre-Chevalier (AHSC) Family with Mini Club: - Valmorel (VMOC) - Peisey Vallandry (PVAC) - Samoens Morillon (GMAC) - Arcs Panorama (ARPC) Resorts with large ski domains for good skiers: Val Thorens, Arcs Panorama, Peisey Vallandry, Val d Isère, Pragelato, Méribel l Antarés Villars sur Ollon, Switzerland (VSOC) - Samoens (GMAC) - Cervinia, Italy (CERC) Family with clubs for all: - Samoens Morillon (GMAC) - Arcs Panorama (ARPC) - Valmorel (VMOC) - Peisey Vallandry (PVAC) Large choice of non-ski activities: Arcs Panorama, Val d Isère, Pragelato, Valmorel, Val Thorens Sensations, Méribel l Antarés Culture & discovery: Pragelato, Méribel Antarés, Val d Isère, Luxury options 5T: Arcs Panorama, Valmorel, Val d Isère

31 Reminder W18: Opening of Samoens Morillon in French Alps A 4 Tridents family-friendly resort located in a preserved natural site at the heart of the Grand Massif ski domain with a panoramic view of the mountains and great accessibility (1h15 from Geneva) An authentic mountain experience with modern amenities and design. Unique selling points 1 Exceptional location - Easy access, only 1h15 from Geneva - At the heart of the Grand Massif ski domain - A panoramic view of the mountains 2 The best ski experience - Unique ski domain - Large choice of activities - Hassle-free ski experience 3 Trendy & authentic lifestyle experience 4 Innovative family-friendly offerings 5 Wellness in a cocooning & modern atmosphere - Beautiful surroundings - Savoyard gourmet dining offered - Warm design in a Chalet spirit - Complete range of childcare - Ski experience adapted to families - Family-only restaurant - Spa by Carita - Wellness area with sauna, steam bath, indoor & outdoor pools - Trendy workout offered

32 If you have any questions please contact: