high school & elementary day trips

Transcription

1 we go beyond AT BIG WHITE SKI RESORT high school & elementary day trips

2 high school & elementary day trips

3 We are Canada s largest totally ski-in, ski-out resort village, with a mountain of fun including 15 lifts, 118 runs for all abilities and covered annually by 750cm (24.5 feet) of champagne powder! At Big White we are proud of our reputation for providing quality school group trips at exceptional value. Our Groups Department is committed to delivering quick and efficient service to you as a valued client. Take advantage of our one-stop shop to organize all activities, transportation, food and beverage and other mountain services. We customize packages to suit your needs and can accommodate budget to fully catered, all inclusive options. We have created our School s Stay & Ski packages especially for High School and Elementary groups to give our best value yet. We look forward to working with you and hosting your group at Big White Ski Resort this ski season. At Big White Ski Resort we are proud of our family atmosphere, fantastic snow conditions and terrain. We have received multiple awards reflecting this, including: Best Family Resort, Best Grooming and Best Snow, Ski Canada s Best in Skiing in Canada Awards Best Opportunity For Pint-Sized Pile Ups award with the new high-capacity Magic Carpet Tube Lift, Ski Canada #2 Best Terrain Park in North America, USA TODAY 10Best Awards Top 10 Best Resorts for People Who Don t Ski, MSN Travel #1 Ski Resort in Canada for Best Powder, Ski Canada Magazine Named #2 Awesome Deep Powder Runs in Canada, Ski.Canada.Travel Trip Advisor 2015 Certificate of Excellence Award The Cliff ranked #98, Top 100 Ski Runs in the World Family Ski Resort of the Year 2014, Snow Action Magazine Australia Best place to learn to Ski Worldwide 2014, Skiresort.info Best Ski-in, Ski-out Resort in Canada & North America 2014, The London Telegraph Out & About with Kids 2014 Best of Family Travel Awards #3 Things to do in the Okanagan Valley, Trip Advisor Sun Rype Bowl has been named #2 of Awesome Deep Powder Runs in Canada, Ski Canada Magazine

4 why big white for a day trip? IT S THE SNOW With an average of 750cm (24.5 feet) of 100% natural, dry and fluffy powder snow annually and our focus on making our resort friendly and accessible to guests of all ages we know that Big White Ski Resort is the perfect place to bring your school group for the day. How do the Groups Department make booking so easy? PREPARATION: We know that Big White Ski Resort is the perfect place for kids to enjoy a fun filled Ski trip! We want their Chaperones to know they are not alone in running such a trip, our Groups Department will work together with the Group Leader to ensure easy preparation and an even easier time on the mountain. To get started; we have outlined pricing and policies to help you decide on the best package for your School Group. To get a quote; simply let us know your School is interested in hosting a trip up at Big White Ski Resort and we will send you our School Group Request form. This allows us to collect all the important information we need to create the perfect School Ski Trip! To book; once the booking is ready to go ahead, we will ask for a letter from the school administration confirming that the trip is approved by the school board. We will provide you with a full timeline of payments and processes for your booking. Before you arrive; we will send you our Lesson & Rental form so we can collate all the necessary data for your arrival, making your on mountain time enjoyable and stress free! ON ARRIVAL: You will be welcomed to Big White Ski Resort by our friendly ski resort staff. We will present you with an arrival package that will include all of your tickets & vouchers, as well as a personalized itinerary including helpful information and an insight into mountain activities. DEDICATED GROUPS DEPARTMENT Our dedicated team specialize in looking after school groups of all sizes, making sure your day trip is lots of fun, educational and runs smoothly. value Offering exclusive deals for School Day trips only, we make this an affordable trip for all students. GREAT WEATHER Big White enjoys some of the best weather in British Columbia. We boast an average temperate of 5 C (23 F), allowing you to ski and board all day in comfort. LIFTS & LESSONS Our highly trained ski and snowboard instructors are ready to teach your beginner students, or develop the skills of your more experienced young people. Every chairlift accesses a wide variety of challenging terrain including at least one green run, so all ability levels can comfortably explore the mountain. ABUNDANT ACTIVITIES Skiing and snowboarding are not the only things to do at Big White. We have an outdoor skating rink, tubing park, horse drawn sleigh rides, dog sledding and snowmobiling, amongst others.

5 Get prepared for a day of fun! SAMPLE ITINERARY WHEN WHAT WHERE 8:00am* Depart Kelowna for Big White Let us organize a private coach for you 9:00* Arrive at Big White, park buses & meet a Big White Groups Department representative Our resort staff representatives will meet and help park your coaches. They will jump on the bus before students disembark to brief them on the days events & distribute tickets and vouchers Your School Happy Valley Day Lodge Parking Lot Across is a suggested itinerary of how our school day trips run. Our itinerary is tried and tested, making your teachers day stress-free and maximizing your students time on the snow. This itinerary is valid Monday through Friday morning and subject to availability, we can book you in for any school day! 9:00-9:45am* Collect rental equipment Our resort staff will help escort your group on the Gondola from Happy Valley up to the Village Center Mall where our rental shop is located. Here our Rental staff will be awaiting your groups arrival with all information already entered into the system from the Lesson & Rental form you have already completed. Each student will collect their equipment and have a teacher sign the rental waiver on their behalf before leaving the shop. Rental Shop, Village Centre Mall 9:45am or 10:00am 2 hour Group Lesson Using the information you already provided we will have the students lesson groups already organized. Meet in the Village Center where our friendly instructors will be waiting, ready to take your students snow experience to the next level! Departs from Village Centre 12:30pm Lunch Break Pre book a nice hot meal or feel free to eat prepacked lunches in the Happy Valley Day lodge area Happy Valley Day Lodge 1:15pm Free time & Activities For more fun on the snow your lift passes will be valid for the whole day! Make the most by taking your students back out to practice their skills or consider some adventure activities! Happy Valley Day Lodge 2:30-3:30pm* Depart Big White for Kelowna Be sure to return all rental equipment before jumping back on the bus and heading home Back to School! *Your departure times may vary depending on where your school is located and how large your group is. We will need a minimum of 45 minutes to get every student fitted with equipment and sorted into lesson groups, lessons start at 9:45am or 10:00am sharp depending on age of students. Contact us for your custom itinerary and any special requests. If your school would like to visit on a weekend day please ask for more options.

6 school day group rates student packages chaperone packages student lift, lesson & rental day packages AGE LIFT & LESSON PACKAGE chaperone day pricing LIFT, LESSON & RENTAL PACKAGE Child (6-12 years) $41.40 $50.40 FREE* Youth (13-18 years) $48.90 $62.70 $10.00* HELMET RENTAL * Helmet provided for free when ski or snowboard rental equpment purchased AGE LIFT PASS 2 HR GROUP LESSON RENTAL Adult $78.75 $55.50 $34.50 Important information on the above rates: Rates are not valid December 27, 2018 to January 2, 2019, February15-21 & March 15-23, 2019 Rates are valid weekdays, Monday to Friday. A rate adjustment applies for weekends. Rate is limited to one chaperone per 12 students Rental Damage Waiver is available as an add-on for $2.00 per day, paid upon arrival Lessons are mandatory for students to ensure a safe, educational & memorable day Taxes not included (5% GST on lift, lessons and helmets. 5% GST & 7% PST on rentals

7 tubing & skating school lunches tubing & skating for schools Our one low price for Tubing & Skating makes this our most popular group activity. Our Big White Tube Park has 5 specially groomed lanes for thrill seekers to enjoy & our Skating rink is the size of an Olympic Hockey Rink! School Groups are eligible for a Private Tube Park Opening! Enquire for availability. tubing & skating school lunches tubing & skating options for school groups ACTIVITY special school day group meal packages COST Single Tubing & Skating Pass $18.40 Private Opening up to 2 hours: Up to 50 guests Private Opening up to 2 hours: guests Private Opening up to 2 hours: 200+ guests Skate Rental *Security deposit also required $11.00 Hockey Stick Rental *Security deposit also required MEAL DEAL $ per group $ per group $ per group $5.00 per hour * All prices are subject to 5% GST and an additional 7% PST on Rentals A selection of lunch options available from the Happy Valley Day Lodge Cafeteria. Price per person is a From Price depending on meal option chosen. COST $16.50 * Meals are subject to 15% Gratuity & 5% GST

8 group testimonials fabien bruel, Ecole de l Anse-au-sable The trip was a success! Everyone had a great time and the organization was spot on. You guys are great to deal with. Thank you for all of your help and we will for sure do this again next year! emma pearson, claro centres I want to thank you so much for all of your support in organising this amazing event for the students. The students loved their time at Big White and we will definitely be back next year. Thank you so much for everything! group testimonials We at Dr. Knox just wanted to thank you for the awesome day yesterday :-) We had a great experience! Having all the lanes open and removal of the RFID scanner really helped keeping the students moving. All the students were commenting about how much fun they had! Many students were comparing how many times they were able to get down the hill - they did a lot of tubing!! Great Job Big White!!!! tyler ohashi, dr knox middle school

9 group booking & cancellation policies day group payment schedule TIME FRAME GROUP SIZE POLICY Within 15 days of making the booking All Groups 50% of booking or maximum of $250 non-refundable/non-transferable deposit 7 Days prior to arrival All Groups Full payment is due ** Big White Central Reservations requires one payment per group; no individual payments will be accepted. If payment is not received by the due date the booking will be cancelled and subject to the applicable penalties. ** Payments may be made by: MasterCard, VISA, American Express, Diners Club, Discover Card, company cheque, wire transfer or money order. All payments must be made in Canadian Dollars. Personal cheques are not accepted. All company cheques must be made payable to Big White Central Reservations Ltd. Please include the name of your group & our invoice number on the cheque or as the wire transfer reference. cancellation policy TIME FRAME GROUP SIZE POLICY Up to 8 days prior to arrival All Groups Forfeit initial deposit Within 7 days of arrival and up to 10am on day of arrival required information schedule All Groups TIME FRAME GROUP SIZE POLICY Lift, Lesson & Rental cancel up to 10% of product ordered at no penalty (any packaged items must be returned as package). Food & Beverage, Private Tube Park Opening, Transportation/Porterage, Activities & Conference Room forfeit 100% of product booked At time of booking All Groups Group & Trip Leader Contact Details (name, mailing address, telephone number, cell phone number, address) 10 days prior to arrival All Groups Lift ticket, lesson, rental & activity order. Final numbers for Food and Beverage & Private Tube Park Opening Important Information 1. All groups must provide a letter from the School Administration stating that the trip is school sanctioned. 2. The quoted rates are strictly valid only for groups staying off mountain. 3. Group rates are based on a minimum of 20 ppl (or 16 from the local area) with a minimum of 20 lift tickets purchased (Minimum of 16 for guests from the local area). No complimentary tickets available with any package. 4. One adult chaperone per twelve students is required. 5. Rates are not valid December 27, 2018 to January 2, 2019 inclusive. 6. All lessons are mandatory for students to ensure a safe, educational & memorable day. Lesson times are strictly 9:45am or 10:00am Monday to Friday depending on age of students. 7. Please ensure your bus arrives at the Happy Valley Parking lot no later than 8:45AM, this allows a minimum 45 minute window to make your way from Happy Valley up to the Village Centre and collect rentals before lessons. If the arrival time is not feasible, please contact the Groups Team to discuss alternatives. 8. Lost Lift Tickets: each lift ticket has a unique number starting with WTP. This number must be recorded and presented to the Groups Department to receive a replacement ticket. Other tickets/vouchers have a tear off stub. Once a replacement ticket has been issued, the lost ticket will be cancelled and made invalid for further use or more meals must be purchased to qualify for group meal deal. If meals are purchased we will require the final order 7 days prior to arrival. All food & beverage is non-refundable within 3 days of the groups arrival. 10. This package has been designed for one off school bookings. For regular lessons please contact Ski School for more information on our After School Program. Additional Day Group Booking Stipulations ** All notifications of cancellation must be sent directly to Big White Central Reservations Groups Department in writing by or fax ** A group leader is required to act as liaison between Big White Central Reservations Groups Department & the group. Details of a group booking will not be discussed with individual guests that are part of the booking all correspondence must be directed through the group leader. If you have any questions regarding group payment & cancellation policies please contact the Groups Department directly. Big White Central Reservations Groups Department: 5315 Big White Road, Kelowna, BC, V1P 1P3 groups@bigwhite.com Direct: Fax:

10 CONTACT Groups Department at Big White Ski Resort Ltd. Phone: Toll Free: Web: