CONFERENCE & INCENTIVE/GROUPS

Transcription

1 CONFERENCE & INCENTIVE/GROUPS

2 ABOUT US As New Zealand s largest whitewater rafting operator we offer a variety of team building & optional activities. In 1987 the company was known as Kiwi Discovery Rafting but after an amalgamation of four rafting operations, Queenstown Rafting Ltd, as it is known today was incorporated in Queenstown Rafting is a joint business venture between the original locally owned Kiwi Discovery and Real Journeys and is New Zealand s largest white water rafting company. The company is regarded as New Zealand s leader in safety operational procedures for rafting. Providing an adventure experience from calm to wild waters, half day to multiday rafting, adventure combos and guided walks, there is something for everyone. Queenstown Rafting was the first rafting company to win a New Zealand Tourism Award, and was Qualmark accredited in Queenstown Rafting gained Enviro Silver Qualmark in Recognised internationally for the high level of standards maintained, Queenstown Rafting are audited and administered under Maritime New Zealand, and comply with all New Zealand legislative requirements as an adventure tourism operator. For more information visit the website. SALES & marketing manager Ann-Louise Riddell Phone: +64 (0) marketing@queenstownrafting.co.nz Mobile: +64 (0) SALES & MARKETING Co-ordinator Phone: +64 (0) Mobile: +64 (0) admin@queenstownrafting.co.nz ACCOUNTS MANAGER GROUP RESERVATIONS Greg Robertson Phone: +64 (0) accounts@queenstownrafting.co.nz Phone: +64 (0) groups@queenstownrafting.co.nz

3 WHAT WE CAN OFFER Rafting is a great pre and post conference optional activity for all ages (No minimum number required) We operate all year round and in all weather (you are going to get wet anyway) We offer bespoke itineraries and exclusive trips (minimum numbers apply) We have experience in providing rafts, guides and safety equipment for lake activities, float trips or filming/media opportunities The Triple Challenge is our most popular combo activity, however we will liaise with other tourism operators to help you create a combo to include a mix of any of the following: Skippers Canyon Jetboat with optional 4WD and gold panning, Helicopter flights to the start of the rafting, mountain biking in Skippers Canyon, Nomad Safaris 4WD trips, Shotover Canyon Swing and of course the Queenstown Rafting owned Cavells Cafe and Bar Hotel pick up and drop off at no extra charge (minimum numbers apply) All group rates on application FLEXIBILITY We understand numbers often change nearer the departure date, so have flexible booking conditions right up to 72 hours before your planned event We run a year round operation so support in the reservations team is always available during 7am and 7pm, 7 days a week for those last minute proposal questions or queries GROUP SIZES Maximum numbers will depend on time of year but as a guideline 300 pax per day in the summer or 70 pax per day during the quieter winter months Minimum numbers are not normally an issue as we can run small numbers with our normal departure times WHICH RIVER TO CHOOSE Although the Shotover River is our most popular trip, the Kawarau River is great for all levels and team building activities The Landsborough River multiday activity is a great option for high end incentives especially small executive groups River conditions can also change, so the benefit of both rivers is we can swap between either at short notice dependent on weather, water conditions and group requirements Photo opportunities Our group images and videos are available at discounted rates if pre purchased in advance Images for your proposal We have a range of images, videos and information readily available in a number of formats for you to use for group proposals and itineraries, please ask FOOD OPTIONS We own and operate Cavells Cafe and Bar. See page 16 for more details

4 SHOTOVER RIVER RAFTING it s our most popular, serious whitewater act ion!! Begin with an unforgettable coach trip into Skippers Canyon, famous for the exciting cliff edges and gold mining history. Meet your river guide before beginning your white water rafting journey through the spectacular Canyon. Rafting from Deep Creek over peaceful waters at first, you ll head toward the exhilarating rapids of the lower Canyon. The adrenaline pumps as you paddle Aftershock, Squeeze, Toilet, Oh Sh*t, Pinball and Jaws to name a few. Raft through the 170m Oxenbridge Tunnel before shooting Cascade Rapid to complete your adventure. Before returning to Queenstown, enjoy a sauna and hot shower at Cavells Rafting Lodge. river grade 3-5 Trip package includes Transfer from downtown Queenstown to rafting base Full wetsuit, rafting clothing and safety equipment Transfer to Deep Creek via Skippers Canyon Road Extensive safety briefing Rafting on the Shotover River Hot showers and sauna Transfer/return travel to downtown Queenstown timetable Summer am and 1.15pm Winter - Heli access only (upgrade to heli rafting required) trip duration Half Day - approx 4.5 hours departure point Queenstown Rafting Shop, 35 Shotover Street, Queenstown what you'll need Swimsuit and towel Money for snacks and photos requirements Minimum age 13 years Minimum weight 40kg (88lbs) Under 18, guardian conditions apply important information Closed Christmas Day Not available between 1st June and 30th September. Upgrade to heli rafting required

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6 SHOTOVER RIVER - RUNSHEET *all times are approximate Clients are supplied with all rafting equipment. Clients require a swimsuit and towel. Morning departure 8.15am 8.30am 9.00am 9.40am 10.10am 12.00pm 12.45pm Check-in at Queenstown Rafting or accommodation pick-up Transfer to Cavells Rafting Base Change into wetsuits Depart Cavells Rafting Base Arrive Deep Creek put-in point Safety briefing Put onto the river Rafting grade 3-5 whitewater First part of the river is relatively flat, enables clients to learn commands and paddling techniques. The lower section of the Shotover River is where rafters will find the bulk of the white water. Take out of River, 1 min walk to base, hot showers, sauna, refreshments available to purchase BBQ option is also available from Cavells Cafe, approx $16 pp Return to Queenstown downtown Afternoon departure: 1.15pm 1.30pm 2.00pm 2.40pm 3.10pm 5.00pm 5.45pm Check-in at Queenstown Rafting or accommodation pick-up Transfer to Cavells Rafting Base Change into wetsuits Depart Cavells Rafting Base Arrive Deep Creek put-in point Safety briefing Put onto the river Rafting grade 3-5 whitewater First part of the river is relavatively flat: enables clients to learn commands and paddling techniques. The lower section of the Shotover River is where rafters will find the bulk of the white water. Take out of River, 1 min walk to base, hot showers, sauna, refreshments available to purchase BBQ option is also available from Cavells Cafe, approx $16 pp Return to Queenstown downtown

7 SHOTOVER RIVER MAP Queenstown + SHOTOVER JET

8 KAWARAU RIVER RAFTING Super scenic, playful, & fun for all! The Kawarau River is ideal for first time rafters or suited to those looking for a more relaxed rafting experience, or groups of mixed ability / ages. There s plenty of white water action, but also time to sit back, relax and enjoy the spectacular scenery. Keep an eye on the other rafts though, as there s a good chance of a water fight. It s the Kawarau that starred as the river Anduin in The Lord of the Rings. The grandeur of the canyons imparts a feeling of paddling through the heart of Middle Earth. Enjoy the unforgettable 400m long Dog Leg rapid - New Zealand s longest commercially rafted rapid before returning to Queenstown for a sauna and shower at Cavells Rafting Lodge. river grade Grade 2-3 Trip package includes Transfer from downtown Queenstown to rafting base Full wetsuit, rafting clothing and safety equipment Transfer to Gibbston Valley via Arrowtown Extensive safety briefing Rafting on the Kawarau River Hot showers and sauna Transfer/return travel to downtown Queenstown timetable Summer am and 1.15pm Winter am and 1.00pm trip duration Half Day - approx 4.5 hours departure point Queenstown Rafting Shop, 35 Shotover Street, Queenstown what you ll need Swimsuit and towel Money for snacks and photos requirements Minimum age 13 years Minimum weight 40kg (88lbs) Under 18, guardian conditions apply important information Closed Christmas Day Available year round

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10 KAWARAU RIVER - RUNSHEET *all times are approximate Clients are supplied with all rafting equipment. Clients require a swimsuit and towel. Morning departure 8.15am 8.30am 9.00am 9.30am 10.00am 11.00am 11.30am 12.15pm Check-in at Queenstown Rafting or accommodation pick-up Transfer to Cavells Rafting Base Change into wetsuits Depart Cavells Rafting Base Arrive Kawarau put-in point Safety briefing Put onto the river rafting grade 2-3 white water The river consists of four main wave rides travelling through beautiful scenery. Take out of river, bus transfer back to Cavells Rafting Base Arrive Cavells Rafting Base, hot showers, sauna, refreshments available to purchase, BBQ option is also available from Cavells Cafe, approx $16pp Return to Queenstown downtown AFTERNOON DEPARTURE 1.15pm 1.30pm 2.00pm 2.30pm 3.00pm 4.00pm 4.30pm 5.15pm Check-in at Queenstown Rafting or accommodation pick-up Transfer to Cavells Rafting Base Change into wetsuits Depart Cavells Rafting Base Arrive Kawarau put-in point Safety briefing Put onto the river Rafting grade 2-3 white water. The river consists of four main wave rides travelling through beautiful scenery. Take out of river, bus transfer back to Cavells Rafting Base Arrive Cavells Rafting Base, hot showers, sauna, refreshments available to purchase, BBQ option is also available from Cavells Cafe, approx $16pp Return to Queenstown downtown

11 KAWARAU RIVER MAP Road to Queenstown

12 twin challenge Shotover Jet / Rafting This adventure package combines an adrenaline charged jet boat ride on the thrilling Shotover Jet with an action packed white water rafting experience on either the Kawarau or Shotover River. Power through the spectacular Shotover River canyons for 25 minutes on the world s most exciting jet boat ride'. Your jet boat will skirt the sheer rock walls as you race your way down the Shotover River. Shotover Jet s trademark 360 spins are guaranteed to add a rush before you hit the wild white water of your rafting adventure. river grade Shotover River Grade 3-5 Kawarau River Grade 2-3 Trip package includes Transfer from downtown Queenstown to Shotover Jet and rafting base Shotover Jet Full wetsuit, rafting clothing and safety equipment Transfer to rafting put-in point Extensive safety briefing Rafting on the Shotover or Kawarau River Hot showers and sauna Transfer/return travel to downtown Queenstown timetable Summer am and 12.15pm Winter - Heli access only (upgrade to Triple Challenge required) trip duration Half Day - approx 4.5 hours departure point Queenstown Rafting Shop, 35 Shotover Street, Queenstown what you ll need Swimsuit and towel Money for snacks and photos requirements Minimum age 13 years Minimum weight 40kg (88lbs) Under 18, guardian conditions apply important information Closed Christmas Day Shotover Twin Challenge is not available between 1st June and 30th September. Upgrade to Triple Challenge required Student rates available for groups of 10 or more, please enquire

13 SAMPLE RUNSHEET *all times are approximate Clients are supplied with all rafting equipment. Clients require a swimsuit and towel. Morning departure: 7.30am 7.45am 8.30am 9.00am 9.40am 10.10am 12.00pm 12.45pm Check in or pick up at accommodation Shotover Jet ride 25 mins on the boat Walk to Cavells Rafting Base -1 min walk Change into wetsuits Depart Cavells Rafting Base Arrive rafting put-in point Safety briefing Put onto the river Take out of River Transfer back to Cavells Rafting Base Hot showers, sauna, refreshments available to purchase BBQ option is also available from Cavells café approx $16pp Return to Queenstown downtown Afternoon departure 12.30pm 12.45pm 1.30pm 2.00pm 2.40pm 3.10pm 5.00pm 5.45pm Check in or pick up at accommodation Shotover Jet ride 30 mins on the boat Walk to Cavells Rafting Base 1 min walk Change into wetsuits Depart Cavells Rafting Base Arrive rafting put-in point Safety briefing Put onto the river Take out of River Transfer to Cavells Rafting Base Hot showers, sauna, refreshments available to purchase BBQ option is also available from Cavells café approx $16pp Return to Queenstown downtown

14 triple challenge Shotover Jet/ Heli / Rafting Our most popular combo. Three iconic adventures in one trip, the Triple Challenge is a great value outdoor adventure package, combining three awesome activities: an exhilarating jetboat ride on the world-famous Shotover Jet; an action packed helicopter ride; and an adrenaline fuelled white water rafting adventure. This is a favourite as not only do you save time, but money too! RIVER GRADE Shotover River Grade 3-5 Kawarau River Grade 2-3 Trip package includes Transfer from downtown Queenstown to rafting base Shotover Jet - 25 mins Full wetsuit, rafting clothing and safety equipment Transfer to heli-pad Transfer by helicopter to rafting put in point - approx 7 mins Extensive safety briefing Rafting on the Shotover or Kawarau River Hot showers and sauna Transfer/return travel to downtown Queenstown timetable Summer am and 12.15pm Winter am and 12.15pm trip duration Half Day - approx 4.5 hours departure point Queenstown Rafting Shop, 35 Shotover Street, Queenstown what you ll need Swimsuit and towel Money for snacks and photos requirements Minimum age 13 years Minimum weight 40kg (88lbs) Under 18, guardian conditions apply important INFORMATION Closed Christmas Day Student rates available for groups of 10 or more, please enquire

15 SAMPLE RUNSHEET *all times are approximate Clients are supplied with all rafting equipment. Clients require a swimsuit and towel. Morning departure: 7.30am 7.45am 8.30am 9.00am 9.40am 10.30am 12.00pm 12.45pm Check in or pick up at accommodation Shotover Jet ride 25 mins on the boat Walk to Cavells Rafting Base 1 min walk Change into wetsuits Depart Cavells Rafting Base Arrive rafting put-in point Safety briefing Put onto the river Take out of River Transfer back to Cavells Rafting Base Hot showers, sauna, refreshments available to purchase BBQ option is also available from Cavells café and bar approx $16pp Return to Queenstown downtown Afternoon departure 12.30pm 12.45pm 1.30pm 2.00pm 2.40pm 3.10pm 5.00pm 5.45pm Check in or pick up at accommodation Shotover Jet ride 25 mins on the boat Walk to Cavells Rafting Base 1 min walk Change into wetsuits Depart Cavells Rafting Base Arrive rafting put-in point Safety briefing Put onto the river Take out of River Transfer to Cavells Rafting Base Hot showers, sauna, refreshments available to purchase BBQ option is also available from Cavells café and bar approx $16pp Return to Queenstown downtown

16 Specifically designed for those seeking a relaxed and scenic water adventure. You literally go with the flow and soak up the scenery along a beautiful stretch of the Kawarau River with The Remarkables mountains as your backdrop. Float/ paddle down this picturesque river in a raft or inflatable canoe with an experienced guide accompanying the trip while you take in the scenery and views. NEED TO KNOW No experience necessary Non swimmers welcome Minimum age is 4 years Canoes can hold 3 people Rafts can hold up to 12 people 10 years & under to be accompanied by adult in same craft Under 18 years - guardian conditions apply DEPARTURES 8.45am & 1.45pm Daily trip duration 3 hours total (1 to 2 hours on the water) departure point Queenstown Rafting Shop, 35 Shotover Street, Queenstown WE RECOMMEND YOU WEAR Comfortable clothes suitable for the time of year (rainjacket/warm clothes or shorts & t-shirt) Wear shoes that can get wet: sports shoes/trainers. Do not wear jandals/flip flops OPTIONAL EXTRAS TO BRING Hat & sunscreen Sunglasses Camera EXTRA information No special equipment or wetsuits required We supply the life jackets Suitable for everyone

17 The fully licensed Cavells Cafe & Bar is nestled on the banks of the Shotover River by the Old Cavells Bridge with outstanding views of the mountains and the Shotover River. Cavells is the perfect place to have a beer, freshly baked cafe food, bar snacks or try the all day breakfast. With a wonderful sunny outdoor eating area and ample free parking. It s an ideal place to host a group for pre or post activity food options. location Situated overlooking the Shotover River in Arthurs Point next to the Shotover Jet and rafting base, Cavells is a short 5 minute journey from downtown Queenstown. capacity Cavells café & bar has seating for up to 50 people, although with a buffet option (breakfast or evening dining) and comfortable standing, capacity is 100 as there is ample room in the garden area. breakfast, lunch or dinner BREAKFAST - Start your conference or group with a breakfast somewhere different: choose from a simple continental style breakfast or Kiwi-style hearty cooked breakfast. LUNCH - Choose from the menu of pub style favourites such as steak sandwich, nachos, burgers or chicken salad. Alternatively, pre-order one of the packed lunch options to take away DINNER/EVENING FUNCTIONS - Cavells is the perfect venue for a private function. A short drive from town with ample parking for buses and in a beautiful setting overlooking the river, the choices are endless: BBQ and beer for that relaxed gathering Nibbles and drinks with space for a DJ or live music Informal dining with a choice of menu options Options and rates can be obtained from info@cavells.co.nz Full menu available at Phone: +64 (0)

18 SAFETY CERTIFICATES & AWARDS

19 Updated August 2015 Safety Statement Safety is a paramount focus of Queenstown Rafting Ltd. The company aims to achieve the highest standard possible at all times. Queenstown Rafting Ltd, as member of the New Zealand Rafting Association, operates under a comprehensive Safe Operational Plan. The company is audited annually by Maritime New Zealand. Queenstown Rafting Ltd s river guides are all Swift Water Rescue certified along with current first aid qualifications. All river guides employed by Queenstown Rafting Ltd, hold New Zealand rafting qualifications. Queenstown Rafting Ltd is a Qualmark rated activity and is reviewed annually by the Tourism Industry Association. The company holds Public Liability Insurance to the value of $2,000,000. Queenstown Rafting is able to provide copies of their Maritime New Zealand certificate, Qualmark certificate and Public Liability Insurance documentation upon request. Further information is also available on our website Thank you for your interest in Queenstown Rafting. Yours faithfully Tim Barke General Manager QUEENSTOWN RAFTING LTD PO Box 53 P Queenstown info@queenstownrafting.co.nz NEW ZEALAND

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22 Certificate of Incorporation QUEENSTOWN RAFTING LIMITED This is to certify that QUEENSTOWN RAFTING LIMITED was incorporated under the Companies Act 1993 on the 29th day of May Registrar of Companies 17th day of December 2012 For further details relating to this company check Certificate generated 17 December :44 PM NZDT

23 booking terms & conditions DATES FOR SUMMER & WINTER TRAVEL SUMMER - 1 October - 31 May (8 months) WINTER - 1 June - 30 September (4 months) CONDITIONS OF TRAVEL Rafting is not available to children under 13 years of age Rafters aged under 16 years must have a guardian travel with them and have a child waiver signed by a guardian Rafters aged under 18 years require a child waiver form to be signed by a guardian Minimum weight is 40kg (88lbs) Clients should be water competent For safety reasons Queenstown Rafting reserve the right to reject any clients if they are deemed unsuited to raft, please contact Queenstown Rafting if you are unsure of client suitability All trips require a minimum of 8 people to confirm, with the exception of Landsborough Wilderness Experience which is a minimum of 4 Shotover River grade 3-5 rapids Kawarau River grade 2-3 rapids Landsborough River grade 3-4 rapids Group cancellations must be received 48 hours prior to trip departure. Trips are non-refundable after this point Reservations can be transferred to another date, subject to space availability, up to 48 hours prior to departure with no transfer fee incurred For Landsborough cancellations/alterations refer to Queenstown Rafting reserves the right to cancel or amend any trips due to river, road or weather conditions, or insufficient numbers Rafting may be sold on an open-dated basis for optional pre + post conference All FIT bookings are required to reconfirm their trip 24 hours prior to departure RATES Rates will be quoted in New Zealand dollars and are inclusive of GST GST Goods and Services Tax is currently 15%. Queenstown Rafting Ltd GST number is This manual supercedes previous product manuals Rates available on request info@queenstownrafting.co.nz BOOKING INSTRUCTIONS Reservations can be made by (preferred method) using the contact details given. Please ensure the following information is provided when booking:»» Date of travel»» Group name»» Agent details + reference (if applicable)»» Accommodation pick-up (if applicable)»» Payment method»» Preferred departure time payment All agents must have an account with Queenstown Rafting Ltd prior to making a booking. Please contact accounts@queenstownrafting.co.nz for a credit application and if wanting to set up an account. Should the agent not have an account with Queenstown Rafting Ltd then pre-payment will be required.

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