Bribie Bowls Club VIP CLUB

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1 Bribie Bowls Club VIP CLUB Loyalty Rewards Program

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4 The program has been designed to say thankyou for your loyalty and to give you more of what you love at the Bribie Island Bowls Club. How do I earn Tiering Points? Use your membership card to earn tiering points when playing a gaming machine, or when you purchase beverages from the bar or the bottle shop. Gaming Machine $5 Turnover = 1 Point Bottle Shop or Bar $1 spend = 1 Point LEVEL POINTS REQUIRED RUBY Entry Level EMERALD 1250 SAPPHIRE 6250 DIAMOND DIAMOND EXCLUSIVE 25000

5 WHAT ARE PAY BY POINTS? Pay by Points are points you earn in the club by using our Gaming Room, Bar and Bottleshop. Pay by Points are the points you can see at all times on your membership card. These points can be used to make purchases in our Club or cash our via the Cash office. How can I use my PAY BY POINTS? Pay by Points can be redeemed at the Bar or Bottle Shop when making a purchase and your points balance will NOT effect the tiering level you are on. Alternatively you can Redeem Points for cash at the Cashiers office. How can I check my Pay by Point balance? Can I go down a Tiering level? Yes. All levels are adjusted on the 1st of every month to determine the level you are on. Points earned in the previous quarter (3 months rolling period) will determine which level you will be on. Your points balance will generally be different to your membership level points earned. At the end of the year when my pay by points expire, will I go back to Ruby Level? No. Even though Pay by Points will expire for some members, you will stay on your tiered level based on points you have earned in the last 3 rolling months period which will roll over on the 1st of the month every month. You can check you points balance any time through the Kiosk card swipe machine. Alternatively you can ask one of our friendly staff at the cashier or reception who can check your points balance for you, However the points balance you can see does not reflect the tiering points you have earned over a 3 month period which determines the level you are on. Do my pay by points expire each year? Yes. All points expire on Midnight on the 31st of December unless you are in the Diamond or Diamond Exclusive tier level at that time. WHAT ARE TIERING POINTS? Tiering points are points that are earned in the background for gaming turnover and Bottle shop and Bar spend. You can not see these points. They are used to level you in the tiering program. How do I know which Tiering level I am on. If I spend my points, will it drop me down a level? No. Tiering Levels are based on tiering points earned which are different to pay by point, not points spent or current points balance on your card. How does the 10%, 25% & 50% discounts work? Depending what level you are on, you may be entitled to loyalty discounts on selected items at the Bar and on selected foods in the bistro. This discount is for your use only as a member in that particular reward level. The discount can not be applied while using any other coupons, discounts or savings. ie you can not use a Birthday voucher and have the discount applied to the purchase. The discount can not be used for your entire purchase if you are paying for a full table. It is for your meal or drink only. Can I opt out of the program? Yes. If you do not wish to participate in the rewards program, ask our reception and we can remove you from the program. When you swipe your card at the Kiosk or insert your card into a gaming machine, It will tell you which level you are currently on. Will the Program and its benefits change? Yes. Our Program will change over time to offer our members the best in Loyalty Rewards we can offer. Where can I get more information? You can ask our friendly staff at any time if you have any further questions.

6 1. The Loyalty Rewards Program is only available to Financial Members of the Bribie Island Bowls Club 2. Management reserves the right to impose restrictions of the Bribie Island Bowls Club loyalty rewards program at any time and at their discretion. 3. Daily Beverage redemption must be done in person by the member and the assigned Membership Card must be presented. Photo ID may also be requested. 4. Reward discounts can not be used or applied with any other offer, discounts or coupons. Discounts are to be only used for the card holder and not used for purchasing items for an entire table of patrons. 5. Reward Pay by Points are earned and must be redeemed within the same Calendar year. 6. To accumulate Reward Pay by Points and tiering points, the Member must have their membership card inserted into the gaming machine while playing and also present their membership card when making purchases at the point of sale terminals throughout the Club. 7. It is the responsibility of the Member to ensure their Membership Card is properly inserted into a gaming machine and is earning rewards Points. 8. Different accrual rates and redemptions may apply for the tiered loyalty levels. Your actual points do not effect your tiering level points. 9. Management will not be liable for any unauthorised use of a Members Membership Card and the subsequent accumulation of redemption of Reward points. 10. Bribie Island Bowls Club is not responsible for any lost or stolen Membership Cards. 11. Bribie Island Bowls Club reserves the right to correct any balance of Reward Points resulting from malfunction, operation error, fraud and / or other causes. 12. In the event of a Members death, Rewards pay by points and tiering points accrued on their card remain the property of Bribie Island Bowls Club. 13. In the event of a Members death or cancellation of their membership, any unused Reward Points will be forfeited. 14. Participation in the Rewards Program indicated acceptance of the Terms and Conditions. 15. Management reserved the right to amend the conditions of the loyalty program. 16. The rewards program membership, promotions and benefits may be revised and altered at any time without prior notice made by the Bribie Island bowls Club. 17. In the event the Rewards program ceases to operate all benefits will be cancelled with 30 days of issuing a notice to members.

7 DISCLAIMER Bribie Island Bowls Club supports the responsible service of Gaming. Promotions open to Members only. The information on this page is not intended for persons under the age of 18 years or patrons excluded from gaming.

8 Loyalty Rewards Program