ESSMA SAFETY MANAGEMENT WORKSHOP. Signal Iduna Park - Borussia Dortmund (Germany) November 7-8, 2017

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1 ESSMA SAFETY MANAGEMENT WORKSHOP Signal Iduna Park - Borussia Dortmund (Germany) November 7-8, 2017

2 INFO

3 Different ways to improve fan attendance in stadiums INFO What Safety Management Workshop Dortmund Date 7/11-8/11 Venue Signal Iduna Park (Germany) - Borussia Dortmund Topics Fan Behaviour Stewarding Crowd Management Pyrotechnics Ensuring Safe Stadiums Goals Organize discussions on the futureof safety and security management Strong networking between industry peers Share valuable content

4 PRELIMINARY PROGRAM

Day 1: Tuesday November 7th 12:00 13:15 13:45 14:15 14:45 15:15 16:00 16:30 17:30 18:00 20:30 Reception and networking lunch at Signal Iduna

break Stewarding: professionals VS volunteers: what to expect?

transfer to Radisson Blu hotel Christian Hockenjos - Borussia Dortmund Director of Organisation Cyril De Greve - ESSMA - Business

5 Day 1: Tuesday November 7th 12:00 13:15 13:45 14:15 14:45 15:15 16:00 16:30 17:30 18:00 20:30 Reception and networking lunch at Signal Iduna Park Welcoming by Borussia Dortmund ESSMA Safety & Security presentation Crowd psychology and dynamics Best practices in Good Hosting Coffee break Stewarding: professionals VS volunteers: what to expect? Stewarding: formation and training at GSP Stadium Closing discussion on Ensuring a safe stadium Evening networking dinner Closing day 1 and transfer to Radisson Blu hotel Christian Hockenjos - Borussia Dortmund Director of Organisation Cyril De Greve - ESSMA - Business Intelligence Manager Clifford Stott - Keele University - Social Psychology Benjamin Kandler - DFL - Head of Fan Affairs Hendrik Große Lefert - Deutscher Fußball-Bund- Safety Officer Phivos Constantinides - GSP Stadium - General Manager

Day 2: Wednesday November 8th 08:45 Bus transfer to Signal Iduna Park: meet in hotel lobby 09:00 Welcome day 2 09:15 09:45 The impact of the Gelbe Wand Ingress & egress and the impact of body

6 Day 2: Wednesday November 8th 08:45 Bus transfer to Signal Iduna Park: meet in hotel lobby 09:00 Welcome day 2 09:15 09:45 The impact of the Gelbe Wand Ingress & egress and the impact of body searches Kai Ruben - Borussia Dortmund - Security Officer Ken Scott - SGSA - Chief Inspector 10:15 Panel discussion on crowd management 10:30 Stadium Tour: Safety & Security highlights 11:45 Coffee break 12:15 Pyrotechnics: incidents at Philips Stadion Marc Van de Laar - PSV Eindhoven Safety & Security Officer 12:45 Pyrotechnics: are we thinking too narrow? Mickel Lauritsen Liverpool FC Stadium Manager 13:15 Panel discussion on pyrotechnics 13:30 Closing networking lunch

7 WORKSHOP TOPICS

8 Fan Behaviour Clifford Scott Keele University Professor Social Psychology Clifford studies the behavior of people when being confronted with police/safety measures. He will explain to the delegates about crowd psychology principles and will link these to practical user cases of UEFA EURO tournaments and his work with Swedish football clubs. Benjamin Kandler Deutsche Fußball Liga (DFL) Head of Fan Affairs Benjamin will present best practices on Supporter Liaison Officers and link this to best practices on prevention.

9 Stewarding Hendrik Grosse Lefert Deutscher Fußball-Bund (DFB) Safety Officer Hendrik will explain the difference and what to expect in terms of stewarding between professionals and volunteers. Phivos Constantinides GSP Stadium General Manager Phivos is General Manager of the national football stadium in Nicosia (Cyprus) and will explain about his work there. Next to this, Phivos also provides steward training during UEFA workshops. Oleksii Zhukovin FC Zenit Head of Sports Events Oleksii will point out the stewarding processes at the new Krestovsky Stadium in the light of the World Cup 2018.

10 Crowd Management Kai Ruben Borussia Dortmund Security Officer Kai will explain all about crowd management and the famous Gelbe Wand at Signal Iduna Park. How is the screening process being done? And what are the possible pitfalls when hosting a large amount of fans? Everything you need to know about how they deal with safety and security management at Borussia Dortmund. Ken Scott Sports Grounds Safety Authority Chief Inspector Ken will reveal the impact of body searches: what s the repercussion on waiting lines and what s the best way to organize searches in order to stay safe and be efficient.

11 Pyrotechnics Marc Van de Laar PSV Eindhoven Safety & Security Officer User case of smoke bomb incidents at PSV Eindhoven s Philips Stadion and the importance of CCTV. Mickel Lauritsen Liverpool FC Stadium Manager Mickel Lauritsen is former Brondby IF s Director of Stadium Operations and Security. The Danish football club works with their fans to develop safe and perfectly legal flares for stadium use.

12 Ensuring Safe Stadiums Kai Ruben Borussia Dortmund Security Officer Prior to the Champions League game with Monaco, Borussia Dortmund s team bus got hit by three explosive devices, injuring one of the players. Kai will elaborate on how the bombing incident affected the pre-match day organization in and around the stadium

13 VENUE

14 Signal Iduna Park City: Dortmund Country: Germany Sport Football Club: Borussia Dortmund Capacity: 81,360 Construction cost: Est. 200 million (2006) Opening date: April 1974

15 PRACTICAL

16 Practical Provided by ESSMA Not included Workshops, presentations, stadium tour & meetings/introductions Two-day experience F&B: lunches and dinner Hotel transfer Travel to Dortmund and back Transport from and to airport Hotel Pricing 395,00 EUR

17 REGISTER NOW! safety.essma-events.eu

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United by football. In the Heart of Europe. GERMANY CANDIDATE FOR UEFA EURO 2024 2 UNITED BY FOOTBALL. IN THE HEART OF EUROPE. UNITED BY FOOTBALL. IN THE HEART OF EUROPE. 3 We believe in the power of football