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1 Online League Management lta.tournamentsoftware.com User Manual Further support is available online at

2 Contents Welcome... 3 Using this guide... 3 Further support?... 3 Publishing your league... 4 Accessing Online League Management... 4 Admin... 5 Tournament... 6 Fixtures... 6 Edit event match types... 6 Standings calculation... 7 Edit tournament... 8 Tournament properties... 9 Scoring Properties Logo Events & Draws The basics Edit an event Edit a draw Adding a Draw (division) Matches & My Matches Modify match Re-schedule Match Switch Home and Away Match Enter match result without any players or scores for the rubbers Enter rubber results Confirm Results Add comment Clear rubber results Clubs Edit Club Add Club Add a team Edit or delete players Teams Edit Team Withdraw a team Comments Change log Locations Find All draws Mail Merge using Outlook

3 Welcome League Planner is a tool provided by the company Visual Reality to the Lawn Tennis Association to aid League Organisers across Great Britain in the administration of leagues. Once created, leagues are published to the LTA Tournament Software website and can be converted allowing Team Captains to enter their match results online and see the league table updated as each result is loaded. These results are then transferred nightly to the LTA database so that they can count for players ratings and, possibly, rankings. We hope this user guide will provide assistance to new league organisers and refresh the knowledge of existing league organisers. Tips and information which the LTA s Competition Support Team consider particularly important have been highlighted throughout the guide. Using this guide Important parts of the guide are highlighted in red boxes: IMPORTANT: Whilst tips are highlight in blue boxes: TIP: Further support? Further support is available from the British Tennis Services Team who can be contacted on or by ing 3

4 Publishing your league Having set up your league in your League Planner file you need to send the Competition Support Team an requesting for the league to be converted. You should include the following in this The league name and code The league organiser s username for the Tournament Software website (if you have had one previously) Confirmation of whether you would like the league to use the BTM Player Database Invoice details for the league, to include: name, contact, address, postcode and address. If the person responsible for the invoice is not the person requesting the league to be converted he/she should Competition Support to confirm. The Competition Support Team will then convert the league and the League Organiser with confirmation that this has been done. This will also include the logins for the clubs and their passwords. The League Organiser will then need to the team captains their usernames and passwords to log in to the league. Team captains will then be able to login to enter results. After each result is entered the league tables automatically update. The league organiser will then monitor the league, chase missing results and enter names of any previously unidentified players. Accessing Online League Management League organisers will need to login to the Tournament Software website to access the admin area of their league. The URL is The league organiser should then use the username and password provided to them by the Competition Support team. Once logged in additional tabs will be available to league organisers to enable them to manage their league. Login details to lta.tournamentsoftware.com: Username: Password: 4

5 Admin The Admin section of the Online League Management allows league organisers to amend settings that need changing during the league season and should only be required if it is necessary to correct errors which were made in the League Planner phase. The Admin tab should be used exclusively by the league organiser and never shared with anyone else. When you make changes to the admin section they will be reflected across the league. If you need additional login details, or a club s username and password aren t working, please TIP: The Players, Clubs, Teams, Notifications, Logins and Matches sections of the Admin area have limited relevance and functionality to users. We recommend these processes are completed in the LP file prior to the league being converted. IMPORTANT: It is important to remind team captains that passwords are shared and therefore must never be changed. TIP: If you spot a mistake prior to the league commencing simply republish the league from League Planner and then ask for it to be converted by ing 5

6 Tournament This is the most important section because the settings you apply here define how your league operates. You can change settings, however there are a few rules: 1. Any setting you change will not have an impact on a match in which the results have already been submitted online, until you (or the team captain) clicks verify in sub match results. The setting change you make will affect all future matches where results have not been entered. 2. You must click Save in Tournament Properties for the setting change to take effect. Fixtures This feature allows you to create fixture templates and assign it to a division. It is better to set up fixture templates in LP (see League Planner guide). Edit event match types You will have already set up this information in League Planner so should only use this function if you have made a mistake in League Planner. To do this: 1. Click Edit event match types. 2. Click on the event you want to change. 3. Use the select match type drop down and add button to select the type of rubbers you require. 4. Use the red cross to delete a rubber if you want to delete any. 5. Use the blue up and down arrows to specify the order the rubbers will be shown in sub match results. TIP: If no results have been entered in your league you can alter the rubbers in LP and then re-publish. 6

7 Standings calculation You will have already set up the standings information in League Planner so only use this function if you have made a mistake. If no results have been entered online you can alter the standings in League Planner and then re-publish. If you alter the standings calculation online the change will only be applied to matches submitted after the change has been made. All match results submitted before a change is made will need to be submitted again by going into each match, clicking the enter rubber results button and then submit. Change the standings calculation: 1. Use Select rule and add button to select the rule you wish to add to your standings calculation. 2. Use the blue arrows to modify the order in which the rules should be applied. 3. Use the red cross to delete a rule from the standing calculation list. If you change the standings calculation after the league has started you can recalculate all of the divisions (round robins) by clicking the Recalc Round Robin Standings button in the Admin Tab. If you have changed the Team Points or Rubber Points in Tournament Properties these will not be re-calculated when you click this button. To re-calculate the match scores you must go into each match and submit the result again. 7

8 Edit tournament This area contains the name of the league, address and organiser details which are displayed on the website. It also contains the codes required for the database to load the results. To amend these details: 1. Amend details 2. Click Submit IMPORTANT: Never amend the Tournament Code; this will corrupt the loading process. 8

9 Tournament properties The tournament properties section is a key feature for league organisers. After you make any changes you must click the submit button at the bottom of the screen for the changes to be applied to the league. General Tournament status; Visible = people can see the league online; Not visible = the league is hidden online Allow publishing after tournament is finished; Not applicable for online leagues. Disable Member ID validation; If not ticked teams will only be able to use valid BTM numbers when adding players Hide team contact info; Once you have published your league, all team/club contact info will be viewable online. TIP: If team captains in your league do not wish for their data to be publicly available it is possible to hide it, unless logged in, by selecting Only show team info for users with rights. Hide club contact info; Once you have published your league, all team/club contact info will be viewable online. TIP: If club contacts in your league do not wish for their data to be publicly available it is possible to hide it, unless logged in, by selecting Only show club info for users with rights. Hide player info during online entry; Information on other players already entered will not be viewable by a team captain when entering the league 9

10 Hide entry info during online entry; Information on other teams will not be viewable to team captains when entering the league online. Enable XML result upload; If ticked results will be sent nightly to the LTA database. By default this is enabled so that match results can be uploaded to players profiles on the LTA website. Last XML result upload; If you make a correction to a match from earlier in the season, you will need to back date the file by putting a date in the date boxes. It will then load all corrections from the date you put to the present date. A report status will be sent to you with any loading issues (e.g. BTM numbers incorrect). You will need to correct and then back date the file as above. TIP: Please make sure you act on any s received about loading errors. Show Player Levels; Not relevant to LTA Player level reference date; Not relevant to LTA Club or team based; Not relevant to LTA Use ranking list instead of team players; Not relevant to LTA Twitter; Enter the twitter handle of you league or county s twitter account 10

11 Team Match Team access for results entry; Both teams = either team can enter the results online; Home team = only the home team can enter the results online; Away team = only the away team can enter the results online TIP: Once results are submitted only the league organiser can make adjustments Team access for match confirmation; Both teams = either team can confirm the match results; Home team = only the home team can confirm the match results; Away team = only the away team can confirm the match results Clubs can re-schedule matches; Can t re-schedule = the date is fixed and clubs cannot re-schedule the match online. Number of days = clubs can re-schedule matches forwards or backwards Clubs can only re-schedule match times; Clubs can re-schedule match time but not date Clubs can confirm matches; If ticked, clubs will be able to confirm the match when entering the match result Specify which locations can be selected; Identify which location the user can select when re-scheduling a fixture. This is only relevant if you have identified locations in your LP file. Clubs can enter team results; Clubs can enter the overall match score without entering any players in the Enter rubber results section Only show comments for logged in users; Clubs can only see their own comments and other comments when logged in. The league organiser can see all comments when logged in Draw admin can confirm team match without submatch result; The league organiser can confirm the match result without any player results being entered in sub match results 11

12 Enter team match result with sets and games; Teams must include sets/games when entering results Draw admin can enter team match result penalty points; By entering a number the system subtracts 5 points from the team s total league points; by entering a minus number eg. - 5 the system adds 5 points Can enter team match result penalty points without winner; Teams can enter penalty points for a match which does not have a winner. 12

13 Player Match Player Matches: XD First Player Gender; Select male or female from the drop down menu to tell the system who should appear first when recording a mixed doubles match Clubs can enter rubber results; allow captains to enter rubber results Player match can be postponed; option for match to be postponed when entering match result Player match can be abandoned; option for match to be abandoned when entering match result Allow Penalties; option to enable rubber penalty points 13

14 Team Points Team points will be set up in League Planner, but changes can be made in this area. Matches with results already entered must be submitted again on the rubber results or match results screens for the changes to be applied across all matches. LTA League Rules; teams are issued two points for each fixture won. Points per match; teams are issued points for each fixture won, drawn or lost. Sum of points; teams are issued the total number of player points won during each fixture (e.g. if you award 2 points per rubber won and a team wins 4 rubbers they will be awarded 8 points on the league table). Use the 3 fields to enter the number of points issued for a win, draw or loss. Enable ShootOut; if a match tie-break is played if the match is tie then enable this option ShootOut Bonus points; the number of points assigned for winning the shootout 14

15 Player Points Again, Player points will be set up in League Planner, but changes can be made in this area. Matches with results already entered must be submitted again on the rubber results or match results screens for the changes to be applied across all matches. Points per rubber; the number of points issued for each rubber won (e.g. a league issues 3 team points for winning a fixture (Team A v Team B) and 2 player points for each rubber won. The league plays 6 rubbers per fixture. Team A wins 5-1 (rubbers). Team A receive 10 player points. Team B receive 2 player points and 0 team points). Points per set; the number of points issued for each set won, drawn or lost. Normally leagues only issue points for a set won (e.g. a league issues 3 team points for winning a fixture (Team A v Team B) and 2 points per set won. The league plays 6 rubbers with 2 sets per rubber (12 sets). Team A wins 8 sets and Team B 4. The points per set score is Team A receive the 3 team points. NB. If you use Sum of points in the team points section the system will issue 16 team points to Team A and 8 to Team B on the league table). 15

16 Online result Player Matches: Max matches per player; Enter maximum number of matches that can be played by a player; if this number is exceeded the system will refuse the extra matches. Player Matches: Max matches of the same type; Enter maximum number of matches of one type (i.e. singles that can be played; if this number is exceeded the system will refuse the extra matches). Source of new players; If Tournament is selected then the internal database of players imported at the League Planner stage will be used. If the Organisation option is select then the BTM Player Database will be used. TIP: Have you considered using the BTM Player Database to look up and add players? To use this feature, you ll need all your clubs and members to be registered with the LTA. More information surrounding the use of the BTM Player Database is available here. Allow club selection for adding players; If ticked clubs will be able to add players to their team. This should be ticked for all leagues unless you use a deadline before which players must be in the system. Not applicable if you are using the BTM Player Database. Allow adding of new players; This enables teams to add new players manual during the season. If un-ticked the add player pop up will not be available when entering rubber results. Not applicable if you are using the BTM Player Database. Allow unknown players in player selection; If ticked this provides one male and one female unknown player in the add player pop-up when entering rubber results. Disable Scoring Validation; If selected the system will allow any score to go in. Results can be added x days before the start of a match; This is if you wish to allow teams to enter results before the actual match date. Team players can be modified until; this feature allows teams to add their players to the drop down list prior to them being used in a match. If a date is entered the team captain will 16

17 be able to add the players from their Team s Players page of the league website once logged in. TIP: Enabling this option allows teams to set up their players and ensure they are linked from the BTM Player Database prior to being used in match results. This can reduce admin time for the league organiser later on. Hide age (enforced by LTA); This will remain ticked to hide players ages in the system Reference date for age calculation; Not relevant to LTA 17

18 Online entry Maximum number of teams per entry - Not currently in use Maximum number of players per entry - Not currently in use Invoice The Competition Support Team will enter details of the person who should be invoiced for teams in the league Visual Reality will then send the nominated League Organiser an invoice for 2 per team. 18

19 Scoring Properties This allows you to add or amend the scoring template for each event. You can click on the pencil to the left of the template name to amend the setting or use the Add setting button having entered a template name. When adding or amending a scoring template ensure you select the number of sets and the set types for the initial and final sets. It s also important to remember that each different match type needs to be set up in the template. Logo Tournament Software allows leagues to place a non-commercial logo on their league page of the Tournament Software website. Please such logos to 19

20 Events & Draws The draws tab shows both the league s events and draws (divisions). From here you can edit both the event properties and draw properties as well as adding an additional draw. The basics 1. To view an event, click on the event name (coloured blue). 2. Once in the event, click on the division (draw) that you wish to view. 3. After clicking on the division the overview page will display first; this shows the league standings as well as the latest match results. Tabs which show the draw, match list, statistics and player statistics are also available. From here you can click into specific teams. Edit an event To amend the properties of an event: 1. Select the Draws tab from the top menu 2. Clicking on the pencil to the left of the Event name 3. Amend the settings IMPORTANT: Never amend the Event Code; this will corrupt the loading process. 4. Click the Save button 20

21 Edit a draw To amend the properties of an event: 1. Select the Draws tab from the top menu 2. Select the event from the list 3. Clicking on the pencil to the left of the draw name 4. Amend the settings 5. Click the Save button Adding a Draw (division) You may need to add a new division to your league if a team withdraws or wishes to be included. You can do this at any stage, however if match results have been submitted you will need to add these to the new division (draw). 1. Select the Draws tab from the top menu 2. Select the Event from the list in which you want to create a new division (draw) 3. Click on the Add draw button to add a new division (draw) 4. This will open the Add draw age as seen below: 5. The event will be automatically populated based on properties already set. 21

22 6. Select the draw type from the drop down menu. If your teams compete against one another both home and away select Round Robin Home and Away. 7. Select the size of the division using the drop down menu. 8. Enter a name for the division 9. Select the stage (when adding a division) means the number of times teams will play each other. IMPORTANT: Most draws should be set to stage 1. Please note if you have selected Round Robin Home and Away as your draw type you should select stage Tick the qualification box if you have selected draw type qualifying draw. 11. You can also state how many teams will be promoted and relegated. This will be indicated by dotted lines showing the cut offs for relegation and the promotion. 12. Once finished, click save. You will be returned to the draw list. Use the blue up and down arrows to change the order in which your divisions should be shown on the website. 13. Use the red cross to delete divisions you no longer require; if you delete a division with results already entered all these results will be lost. 14. The pencil allows you to edit draws, however this should be used carefully since it affects league standings 15. To add teams to the draw, click on the draw name and select the Draw tab. 16. Using the blue arrow and from the drop down list click Select Entry. 17. The Select Entry window will appear and select the team from the list. 18. To add the team click Ok and repeat for all the lines on the draw. 22

23 Matches & My Matches These sections show all the matches which are scheduled to be played. The My Matches tab allows a user that is logged in with a club login to see the matches relevant exclusively to that club using Match filter or Event filter. The Matches tab shows a list of all matches scheduled for a particular date which can be controlled by the calendar above. Modify match A league organiser can modify any match in the league whereas a club login can only modify matches they play in (once the day of the match arrives). There are various options available: Re-schedule the match (fixture) using Re-schedule match Switch which team is playing at home using Switch Home and Away Match Enter the match (fixture) result using Enter Match Result used when not entering players in your result Enter the rubber results using Enter Rubber Results must be used for leagues where results are submitted for LTA ratings and rankings Feedback for the league organiser/opposition captain using the Add comment function 23

24 Re-schedule Match After publishing you may need to change the date of some of your fixtures. To do this: 1. Click Modify next to the match in question in the Draws, My Matches or Matches tab. 2. When on the match page click the Re-schedule match button. 3. Here you can change the date and time of the fixture. 4. You can either Save without indication which will save your changes without showing that the date or time has been changed or click Save. By pressing save this will show the symbol to the right of the fixture. 5. Click Back to return to the previous screen. Switch Home and Away Match Whilst setting up your league you will have either specified, or let the software specify, home & away fixtures. To make changes: 1. Click Modify next to the match in question in the Draws, My Matches or Matches tab. 2. When on the match page click the Switch Home and Away match button. 3. Tournament Software will ask you to confirm you wish to Switch Home/Away, click OK to confirm. 4. Each match you switch will be assigned this symbol. 24

25 Enter match result In this section match scores can be submitted without entering player names. If you are submitting the results for British Tennis Ratings and Rankings then you must use the Enter Rubber Results feature instead so that players can be assigned their results. To enter the match result: 1. Click Modify next to the match in question in the Draws, My Matches or Matches tab. 2. When on the match page click the Enter Match Result button. 3. Select the winner from the drop down menu. There are different options available: Team name - this team was the winner. Tie if two teams tie a match, or if the match was not played, each team gets half the team/player points available. Penalty team (all points) the selected team will receive no points and opposing team will receive all team/player points available. Any rubber scores (player v player) will be retained so they can still be submitted for British Tennis Ratings and Rankings. Penalty both teams - both teams will receive no points. Any rubber scores (player v player) will be retained so they can still be submitted for British Tennis Ratings and Rankings. 4. Enter the score of the match. 5. By entering a number in the team penalty points field against a team this number of points will be deducted from the team s league table total points. If you enter a minus number in the team penalty points field, the number of points will be added to the team s league table total points 6. By entering a number in the rubber penalty points field against a team the number of points you enter will be deducted from the team s rubber points total. If you enter a minus number in the rubber penalty points field, the number of points will be added to the team s rubber points total 25

26 7. Enter the sets and games won by each team. This will then update the league table when you press save. 8. You can then leave a comment in the space provided. This will appear against the fixture record. 9. Finally to update the website press Save. Enter rubber results Team captains are able to submit fixture scores here, including entering players names and the relevant score for the rubber. We advise using this option since it benefits teams and players and you can track which players are competing in which divisions. This also enables relevant matches to be submitted for British Tennis Ratings and Rankings. TIP: The BTM Player Database is available for leagues using Online League Management. The database helps captains enter results more efficiently and increases the accuracy of the league data because players can be identified and picked up automatically. The process requires players to have valid British Tennis Membership (BTM) and also be linked to the place to play for which they are competing in the league. To enter rubber results: 1. Click Modify next to the match in question in the Draws, My Matches or Matches tab. 2. When on the match page click the Enter rubber results button. 3. Select the players names from the drop down lists and enter the score. The score should always be loaded in favour of the home team; for example, if the away team won the rubber, the score should be If a player does not appear in the drop down box, hover over the down arrow to the right of the team name and select Add Player. 5. For leagues using the BTM Player Database start typing in the name or BTM number of the player and the search results will appear. Once you have found the correct player select his/her name and click Add. The player s name will then appear in the lower section of the window, select again and click Close. 6. If you are unable to find the player click All Club in the Add Player window which will search across the whole database (this may take a while as there will be many records to search). 26

27 7. For leagues not using the BTM Player Database click on the Add New Player tab and complete all fields including the player s British Tennis Membership number. If the player does not have a BTM number please contact the player and ask him/her to sign up so that the BTM can be added at a later date. In the meantime, assign Unknown Player. Click add. 8. The Copy Team Composition function, when hovering over a team name, allows captains to save time by replicating the playing order from the previous match. 9. The Check form screen allows you to check your entry; if you have made mistakes they will show in red. 10. The clear fields option allows you to remove all rubber entries and start again. 11. Once you are happy with the scores, click Save. Only League Administrators have the ability to go back in and modify a result once it has been submitted. Confirm Results The confirm results feature allows the losing captain to confirm the results entered by the winning captain. After a team captain has entered the results only the league organiser can then make changes. Click on the Revoke confirmation button and all the original features will be viewable again. Add comment Team captains/league organisers can make comments; this is particularly useful when they have had to use the Unknown Player option. Click Add comment and add content to Message box TIP: We recommend that you allow access to the comment only to those who are logged in. You can do this on the Team Match tab of the Tournament Properties. Clear rubber results This function allows you to clear any previously entered rubber results. 27

28 Clubs Team captains and players can view the following: All clubs entered in the league General information about the club The number of teams entered from individual clubs Matches to be played by individual clubs Where individual club s teams are currently in the league standings Which players are playing for individual clubs Statistics on how the club is doing in the league In addition the logged in league organiser can: Edit the details of the clubs already entered Add new clubs to the league during the season Edit player details or remove players from the system You can also view the club s Teams, Matches, Standings, Players, Active Players and Statistics Edit Club To amend a club s details 1. Click on the Clubs tab 2. Select the club you wish to edit 3. Click on the Edit club button to edit the club s details. 4. Enter or amend the details however you should never change the name or number of a club. 5. Click save to confirm the changes Add Club 1. Click on the Clubs tab 2. Click on the Add club button 3. Add the relevant details. It is essential that the club name and number (LTA registration code) are identical. Your local county office will supply club codes. 4. Click save and your new club will be added to the clubs tab. Add a team If a team enters your league late and you have already published from LP to the website you can add additional teams online. 1. Click on the Clubs tab 2. Select the club that the team you wish to add belongs to 3. Select the Teams tab underneath the club s name 4. Click Add team button 5. Select the club name from the drop down menu 6. Enter the details of the team including the contact details of the team captain. 7. Click save and the team will be added to the club. 28

29 Edit or delete players For leagues not using the BTM Player Database, it is possible for team captains to misspell names or to enter BTM numbers incorrectly. To amend these: 1. Click on the Clubs tab for the club you wish to amend 2. Click on the Players tab below the club name. 3. Click on the pencil by the player s name. 4. Add or correct any details that are missing/incorrect 5. Click save 6. To delete a player simply click on the cross next to his/her name. 29

30 Teams In the teams tab, captains can view the following: Team names and details, Which club the teams are associated with, Which events and divisions teams are playing in. Additionally the logged in league administrator can: Edit team details Edit Team To edit a team: 1. Click on the Teams tab 2. Select the event from the Event Filter 3. Click on the team s name 4. On the team overview page click on the Edit team button. 5. Amend / add the details as necessary 6. Click save Withdraw a team If a team pulls out of your league after the start date you can withdraw it and remove any results from the league standings. The system will remove all the match results the team has played so that it is fair for all other teams. 1. Click on the Teams tab 2. Select the event from the Event Filter 3. Click on the team s name 4. Click on the Events tab underneath the team s name 5. Click on the pencil to the left of the event in which they are playing in 6. Change the Status to Retired in the drop down 7. Click Save The team will have been withdrawn from the division however you now need to recalculate the standings: Click on the Admin tab Click on the Recalc Round Robin Standings (bottom left). This will recalculate the draw, remove all the points achieved by the withdrawn team and move them to the bottom of the table. NB For this to work you must have Do not use results of retired teams active in the Standings Calculation section of the Admin Tab. See page 7 for further details. 30

31 Comments The Comments tab allows you to view all comments made across the whole league by captains. Change log The Change Log tab allows you to view all the changes made to the league during the season. It is an audit trail of the league and is useful if disagreements arise or you make changes to the League Properties. Locations This is useful for leagues held at central venues. Click Add location and complete the appropriate fields. The address of your location will be used to make a Google map for team captains to view online. Once you have added your new location you can attach it to a club. This is helpful if multiple clubs play at a shared venue. To attach a location: 1. Click on the Clubs tab 2. Select the appropriate club 3. Using the drop down, select the appropriate location. Find This search function allows you to search within your league for clubs, teams and players. All draws This view is available for league organisers and allows you to quickly look at all divisions in your league. 31

32 Mail Merge using Outlook 2010 The following instructions explain how you can use the mail merge function within MS Word to bulk captains/clubs. This is very useful when sending out the online results logins / passwords to captains. To use this process you need to have Microsoft Outlook operating on your computer. If you do not, ask your local county office to help with sending this . In this tutorial we assume you have already created your spreadsheet which includes the data you wish to merge. IMPORTANT: Before starting the process go to Microsoft Outlook and enable the Work Offline function - by Working Offline your s will be sent to the Outbox enabling you to check them before sending. To work offline click on Send and Receive then Work Offline. Alternatively, don t be connected to the internet. 1. Open the Word document you want to to multiple people 2. Click on the Mailings tab 3. Click on Start Mail Merge from the menu and select Messages from the drop down list 4. Click on Select Recipients from the menu and select Use Existing List from the drop down list, located the Excel spreadsheet which includes the data and click Open. 5. Select the appropriate sheet in the Select Table window and click OK. 32

33 6. Check that all the required recipients are ticked and click OK. Your data (contact list) has now been added to your file. 7. Place your cursor exactly where you want the piece of merged data to be added and click on Insert Merge Field and select the field from the list 8. Now repeat the process for each of the other areas for which you want to add information. 9. Once you are happy that all the relevant links have been added click Preview Results to view what the will look like. You will see the data has been added. Use the arrows to scroll through and double check the messages. Check the s against the data from your spreadsheet. 33

34 10. Once you have checked all the s click Finish and Merge and Send Messages from the drop down list. 11. The merge to window will open. Select the heading of the column in which the addresses are stored and enter a subject for your . Ensure All is selected from the send record column. 12. Check that you are working offline. If you are working online it will send the s immediately. 13. Click Ok. 14. If you decided to select to Work Offline, review your s in your Outbox in Outlook. 34

35 15. Once you are happy to send the s, click on Send and Receive then Work Offline again to go back online. Your s will be sent and copies stored as normal in the sent items folder. 35

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