TORONTO 2015 PAN AM GAMES. TICKETING PROGRAM At a Glance

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1 TORONTO 2015 PAN AM GAMES TICKETING PROGRAM At a Glance

Ticketing Program At a Glance MESSAGE FROM ROSIE MACLENNAN Competing on home soil at an international multi-sport Games is a rare opportunity for any athlete, and it s something I ve dreamed of my

2 Ticketing Program At a Glance MESSAGE FROM ROSIE MACLENNAN Competing on home soil at an international multi-sport Games is a rare opportunity for any athlete, and it s something I ve dreamed of my entire athletic career. Next summer, for the first time, I will finally have the opportunity to compete with some of the best in the world, right here at home. There will be more than 6,000 athletes from 41 countries competing for a spot on the podium during 20 days of competition. I can tell you, Team Canada is already preparing so that when our moment comes, we ll be ready. The Pan Am Games have a special place in my heart. After winning silver for Canada at the Rio de Janeiro Games in 2007, I went on to win gold at the Guadalajara Games in Standing on the podium and hearing O Canada were incredibly emotional and proud moments for me. It is what athletes strive for, to live our dream and make our country proud. I can only imagine what it will be like to hear the roar of a passionate home crowd as well. The success of previous Games held in Canada has shown athletes that the passion, cheers and support from the crowd can mean the difference between silver and gold. I know that all the athletes, especially Team Canada, are in for the experience of a lifetime, as are all of those who come out to cheer us on! With 36 sports, including 52 disciplines, there s something for everyone. I hope that all the athletes competing will be able to walk into the venues before their competition and see the stands filled with enthusiastic fans of all ages. On behalf of all the athletes hoping to compete at the Games, we thank you for your support. It means the world to us to know that we have the country behind us and we look forward to having you cheer us on in the summer of Rosie MacLennan Olympic, Pan Am and 2013 World Championship trampoline gold medallist and TORONTO 2015 Pan Am Games hopeful Request your tickets at TORONTO2015.org/tickets. 2

3 Ticketing Program At a Glance 41 countries and territories competing Rio 2016 Olympic Games qualifiers 36 sports 52 disciplines 119 medals won by Canada at the Guadalajara 2011 Pan Am Games 6,000 athletes 4 sports debuts (golf, women s rugby sevens, canoe/kayak slalom, women s baseball) 30 number of events where Canada is defending champion AT A GLANCE September 15: ticket requests begin 10 am Tickets priced from $20 Half-price tickets for 75% persons under 16 years of age, or 65 of tickets will be and over, $45 will start at $10 and under Accessibility Three weeks to submit your request for the sports, sessions & ceremonies you want to attend October 6: ticket requests close 9 pm 1. The TORONTO 2015 Pan Am/Parapan Am Games Organizing Committee (TO2015) is committed to delivering venues and services that are accessible to all spectators. We are also committed to meeting requirements under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). 2. TO2015 will make accessible seating tickets available, with the option to purchase an adjacent companion or support-person ticket at a discounted price. ONE OPENING CEREMONY by Creative Partner Cirque du Soleil ONE CLOSING CEREMONY Request your tickets at TORONTO2015.org/tickets. 3

4 COMPETITION SCHEDULE Tue Wed Thu Fri LOCATION Opening Ceremony Downtown Toronto Closing Ceremony Downtown Toronto Aquatics Diving Scarborough Open Water Swimming Downtown Toronto Swimming Scarborough Synchronized Swimming Scarborough Water Polo Markham Archery Downtown Toronto Athletics Marathon Downtown Toronto Race Walk Downtown Toronto Track And Field North York Badminton Markham Baseball Ajax Basketball Downtown Toronto Bowling Etobicoke Boxing Oshawa Canoe/Kayak Slalom Minden Hills Sprint Welland Cycling BMX Etobicoke Mountain Bike Oro-Medonte Individual Time Trial Milton Road Race Downtown Toronto Track Milton Equestrian Dressage Caledon Eventing Caledon Eventing (Cross-Country) Mono Jumping Caledon Fencing Scarborough Field Hockey Downtown Toronto Football (Soccer) Hamilton Golf Markham Gymnastics Artistic Gymnastics Downtown Toronto Rhythmic Gymnastics Downtown Toronto Trampoline Downtown Toronto Handball Downtown Toronto Judo Mississauga Karate Mississauga Modern Pentathlon Scarborough Racquetball Downtown Toronto Roller Sports Figure Skating Downtown Toronto Speed Skating Scarborough Rowing St. Catharines Rugby Sevens Downtown Toronto Sailing Downtown Toronto Shooting Innisfil Softball Ajax Squash Downtown Toronto Table Tennis Markham Taekwondo Mississauga Tennis North York Triathlon Downtown Toronto Volleyball Beach Volleyball Downtown Toronto Indoor Volleyball Downtown Toronto Waterski & Wakeboard Downtown Toronto Weightlifting Oshawa Wrestling Mississauga For detailed information on the competition and ceremony venues, visit TORONTO2015.org/venues. Details of the events taking place within each session will be released in spring Sat 11 Sun 12 Mon 13 Tue 14 Wed 15 Thu 16 Fri 17 Sat 18 Sun 19 Mon 20 Tue 21 Wed 22 Thu 23 Fri 24 Sat 25 Sun 26

5 TICKET PRICING PRELIMINARY SESSIONS MEDAL SESSIONS Opening Ceremony $100 ($50), $150, $225, $350 Closing Ceremony $90 ($45), $120, $150, $200 Aquatics Diving $20 ($10), $30 $35 ($17.50), $45 Open Water Swimming $35 ($17.50) Swimming $40 ($20), $50, $60, $70 $80 ($40), $100, $120, $140 Synchronized Swimming $20 ($10), $30 $35 ($17.50), $45 Water Polo $20 ($10), $30 $35 ($17.50), $45 Archery $20 ($10) $35 ($17.50) Athletics Marathon $35 ($17.50) Race Walk $35 ($17.50) Track And Field $40 ($20), $50, $60, $70 $80 ($40), $100, $120, $140 Badminton $20 ($10), $30 $35 ($17.50), $45 Baseball $20 ($10) $35 ($17.50) Basketball $25 ($12.50), $35, $45 $45 ($22.50), $60, $75 Bowling $30 ($15) $45 ($22.50) Boxing $25 ($12.50), $35, $45 $45 ($22.50), $60, $75 Canoe/Kayak Slalom $20 ($10) $35 ($17.50) Sprint $35 ($17.50) Cycling BMX $35 ($17.50), $45 Mountain Bike $35 ($17.50) Individual Time Trial Unticketed Unticketed Road Race $35 ($17.50) Track $40 ($20), $50, $60, $70 $80 ($40), $100, $120, $140 Equestrian Dressage $25 ($12.50), $35, $45 $45 ($22.50), $60, $75 Eventing $25 ($12.50), $35, $45 $45 ($22.50), $60, $75 Eventing (Cross-Country) $30 ($15) Jumping $25 ($12.50), $35, $45 $45 ($22.50), $60, $75 Fencing $20 ($10) $35 ($17.50) Field Hockey $20 ($10), $30 $35 ($17.50), $45 Football (Soccer) $20 ($10) $35 ($17.50) Golf $45 ($22.50) $75 ($37.50) Gymnastics Artistic Gymnastics $45 ($22.50), $60, $75 Rhythmic Gymnastics $35 ($17.50), $45 Trampoline $20 ($10), $30 $35 ($17.50), $45 Handball $20 ($10), $30 $35 ($17.50), $45 Judo $20 ($10), $30 $35 ($17.50), $45 Karate $20 ($10), $30 $35 ($17.50), $45 Modern Pentathlon $35 ($17.50) Racquetball $20 ($10) $35 ($17.50) Roller Sports Figure Skating $20 ($10) $35 ($17.50) Speed Skating $35 ($17.50) Rowing $25 ($12.50), $35, $45 $45 ($22.50), $60, $75 Rugby Sevens $20 ($10), $30 $35 ($17.50), $45 Sailing Unticketed Unticketed Shooting $45 ($22.50) Softball $20 ($10) $35 ($17.50) Squash $20 ($10) $35 ($17.50) Table Tennis $20 ($10), $30 $35 ($17.50), $45 Taekwondo $20 ($10), $30 $35 ($17.50), $45 Tennis $30 ($15) $45 ($22.50) Triathlon $35 ($17.50) Volleyball Beach Volleyball $20 ($10), $30 $35 ($17.50), $45 Indoor Volleyball $20 ($10), $30 $35 ($17.50), $45 Waterski & Wakeboard $20 ($10) $35 ($17.50) Weightlifting $35 ($17.50), $45 Wrestling $20 ($10), $30 $35 ($17.50), $45 ($) pricing refers to discount tickets for persons under 16 years of age, or 65 and over, as of y 10, 2015, subject to availability. Additional per-ticket service fees may apply. Prices listed are for reference only. TO2015 reserves the right to adjust pricing.

6 Ticketing Program At a Glance REQUESTING TICKETS September 15, 2014 TORONTO 2015 Pan Am Games ticket requests begin at 10 am (ET). To request tickets, please visit TORONTO2015.org/tickets during the request phase, then click the tickets icon. October 6, 2014 Pan Am Games ticket requests close at 9 pm (ET). Select a sport or ceremony and select the tickets you want for those sessions. Confirm your order. Repeat. To be fair, you may only submit one ticket request per session, per person/household. Ticket limits per session will apply. To increase your chances of obtaining tickets during the request phase, you ll be able to indicate whether you accept a lower price category. If tickets are not available at the price category you originally selected, you may be given a lower price category if tickets are available. You can pay by VISA, Visa Debit and MasterCard. Please ensure you have sufficient funds in your account between October 7 and December 4, We will only charge you for tickets you have successfully secured. Please ensure that your payment card number and expiry date is no earlier than December If your payment is declined or rejected, your request may be withdrawn. Successful requests will be processed before December Tickets will be delivered in June You ll receive an to check your account, where your successful requests will be shown. Subscribe to TORONTO2015.org/tickets to receive regular updates about the ticketing program. To change a ticket request before October 6, 2014, or for more assistance, please call (toll-free within the U.S. and Canada): For international customers, call Note, once a ticket request is successful, you will not be able to change the number of tickets ordered. Remaining tickets for the Pan Am Games will go on general sale starting late 2014, on a first-come, first-served basis through Games time. Further details will be released after the ticket request phase. Tickets to the Parapan Am Games will be sold separately and will go on sale in spring Request your tickets at TORONTO2015.org/tickets. 6

7 Ticketing Program At a Glance FREQUENTLY ASKED QUESTIONS How does the ticketing program work? The TORONTO 2015 Pan Am Games will take place over 20 competition days. Each day will be broken down by sport, discipline and into smaller sessions. Sessions are defined as an individual sporting event, or group of individual sporting events, held in close timing to each other at one specific venue, whereby one ticket per person is sold to cover attendance. Medals will be awarded at some sessions. Why do you use a ticket request process? Like most global sporting events, TO2015 will run a simple ticket request process online and by phone. This will give everyone a fair chance of securing tickets, regardless of working hours or time zones. For certain sessions where the demand for tickets may be higher than the number of seats available, a random allocation process (often referred to as lottery) will select a fixed number of orders from all of the requests received. This ensures the ticketing process will be fair for all applicants. Who can request tickets? Anyone aged 16 years or over may request tickets. What does price category mean? Price categories are an indication of seat locations inside venues. Tickets in price category A will provide seating that is generally better in quality than tickets in price category D at the same session and venue. Lower price categories will still provide a great Games experience. Your order is for tickets in particular price categories rather than for specific seats. A number of price categories will be available for most sessions. The number of price categories depends on the capacity and configuration of the venue. Can I choose my seats? No. You will purchase tickets in a particular price category rather than specific seats. You ll know your specific seats in 2015, after venue seating has been finalized. What happens when there are more requests than tickets? Should demand exceed availability for any given session, a fair and simple lottery (where successful ticket requests will be chosen at random in an automated and unbiased way) will occur from all of the ticket requests received for that session. This ensures the ticketing process is fair for all. How can I request tickets? Full details are available on TORONTO2015.org/tickets. Request your tickets at TORONTO2015.org/tickets. 7

8 @TO2015 facebook.com/toronto2015 TORONTO2015Games TORONTO2015 The TORONTO 2015 Ticketing Customer Service team is available to answer any questions you have from Monday to Saturday 9 am to 6 pm (ET) and Sunday from noon to 6 pm (ET). Toll-free within Canada & U.S.: (cellular charges may apply) International calls: (call costs may vary) Send a message: Calls may be recorded for training and quality assurance purposes.

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