Customer Feedback Summary
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1 Customer Feedback Summary Of 846 customers surveyed, 489 responded Likely to Recommend 95% Communication 94% Problem Resolution 94% Professional & Organized 100% Quality Of Workmanship 100% Quality Of Materials 100% Sales Knowledge 97% Schedule 95% Value 96% Work Done Right 97% Recent Reviews & Published Comments Mark S. Lawrence, KS Oct 04, 2018 Extremely helpful design staff with great solutions various spaces. We've used CWP multiple products within our home and couldn't be more happy with the service and quality of their products. They had a wide variety of choices in the cabinet styles and wood. I think above all, Sean made it a really positive Rebecca L. Sean was professional, friendly, and very receptive of our wishes and our ideas. Page 1 of 5
2 Steven G. They have great products and a great process choosing them and getting the product delivered to the homeowner. Stephanie P. Sep 29, 2018 Damian B. Holton, KS Sep 25, 2018 Greg should be recognized his service. I am overall extremely disappointed. This was something I researched over a year. I got lots of referrals and recommendations and I am literally heartsick over the We spent 52,000 on our basement and I don't even want to go down there. I was most satisfied with the show room, it was awesome. Levi Niedfeldt was really good. The staff was available at times that fit my schedule, and they were very accommodating. The cabinet looks beautiful and it is exactly what I had in mind. Dave listened to my thoughts, offered his own great ideas that we incorporated into the cabinet and we couldn't be happier with the finished product! This was my second time working with Custom Woods in order to complete my kitchen cabinets. I had them build a custom island and get countertops that all turned out great. Jennifer was great to work and knowledgable and the few things I wasn't sure about she followed up with me in a timely manner. Needing... Page 2 of 5
3 Pat W. Paxico, KS Sep 20, 2018 Shirley M. Jerry F. Saint Marys, KS Janson T. Great company and easy to work with, my cabinets are beautiful, I would highly recommend them to all who ask. Thank you Custom Wood Products I am very pleased. We are very pleased with Custom Wood Products and we love it! They are first class and the best there is! I am very happy with what they did! Jan Hensley was amazing to work with and extremely knowledgeable. She did whatever we needed and was very helpful. Scott L. Ozawkie, KS I would give a 10! I was satisfied with the craftsmanship and the quality of the product. We had a problem with a drawer. They sent someone out ASAP. He was very professional and helpful. He fixed the problem immediately. Karen C. Sep 07, 2018 They did a great job! I don't have anything to say bad about them, they did everything perfectly. Page 3 of 5
4 Stan M. Sep 05, 2018 Michele G. Aug 31, 2018 Aug 29, 2018 Karen M. Mayetta, KS Aug 29, 2018 We are so happy with our new cabinets. The kitchen design process with Dave W. was excellent. The high quality in every part of the cabinets is superb. I would recommend CWP in the future. Allan was excellent to work with, excellent ideas and really helped stay within our budget. I would like to recognize Jan her exceptional service as well as the two delivery men. They had a strong knowledge of the product, the care of it and how it functions. I love, love, love my kitchen. It is more then I had anticipated. Katie C. Roeland Park, KS Kyle J. Berryton, KS This is our third time using Custom Wood Products. I think that speaks itself. Good quality product, wouldn t use any other company. There prices are a little high, but you get good quality stuff. Joe W. St.George, KS I love my cabinets! Page 4 of 5
5 Wes S. Linn, KS I am satisfied with everything. Bernadette W. Marysville, KS Lorie D. Prairie Village, KS Aug 06, 2018 I was satisfied with Leslie's character and charisma! I was satisfied with the timeliness of the delivery and the quality of the cabinets! I would recognize everyone, they all did a good job and we appreciate it. I would not go anywhere else. We are extremely happy with our new cabinets. The quality is exceptional, the finish is beautiful and all the little details and features make them a true feature of our home. Page 5 of 5
Customer Feedback Summary
Customer Feedback Summary Of 353 customers surveyed, 205 responded Likely to Recommend 97% Clean & Safe 97% Communication 92% Installation Crew 96% Problem Resolution 95% Professional & Organized 97% Quality
The two installers really impressed us and Martin was gracious and prompt and professional.
Customer Feedback Summary Of 4,231 customers surveyed, 2,408 responded Clean & Safe 96% Installation Crew 95% Salesperson Professionalism 98% Recent Reviews & Published Comments Scott F. Oct 16, 2018 Champion
James is most professional and the kindest person I have dealt with. He is just awesome!
Customer Feedback Summary Of 1,123 customers surveyed, 603 responded Communication 92% Likely to Recommend 92% Sales Knowledge 97% Problem Resolution 94% Construction Quality 97% Professional & Organized
Customer Feedback Summary
Customer Feedback Summary Of 956 customers surveyed, 222 responded Budget 95% Clean & Safe 96% Communication 94% Construction Quality 100% Employees & Subcontractors 100% Expertise 100% Problem Resolution
Install was quick and efficient. No mess! Rooms in my house are warmer
Customer Feedback Summary Of 12,950 customers surveyed, 8,841 responded Clean & Safe 97% Quality Of Materials 95% Quality Of Workmanship 94% Installation Crew 94% Sales Knowledge 95% Professional & Organized
Please come and get the junk trailer that was left on site, my wife can't get her car in the garage.
Customer Feedback Summary Of 1,087 customers surveyed, 691 responded Quality Of Workmanship 91% Quality Of Materials 95% Installation Crew 91% Clean & Safe 92% Salesperson Knowledge 93% Recent Reviews
4100 Excelsior Blvd St Lous Park, MN (612)
Ted F. Jan 23, 2018 Charles S. Dec 04, 2017 Poor Communication. I've had three roofs done by Sela and I'm pleased with their work so I keep coming back to them. Janice H. Nov 28, 2017 Mary S. Nov 14, 2017
I am very happy with their work, that is why I chose them and will again in the future.
Customer Feedback Summary Of 168 customers surveyed, 99 responded Likely to Recommend 96% Professional & Organized 100% Expertise 100% Construction Quality 100% Trust 100% Recent Reviews & Published Comments
Very knowledgeable of their product and with professional workmanship with Gutter Helmet products to our home.
Customer Feedback Summary Of 712 customers surveyed, 459 responded Likely to Recommend 97% Recent Reviews & Published Comments Michele S. Fruitland, MD Mar 22, 2019 Jack S. Federalsburg, MD Feb 22, 2019
Everything was organized and went great.
Customer Feedback Summary Of 46,205 customers surveyed, 17,902 responded Sales Knowledge 91% PC Professional & Organized 91% Quality Of Materials 96% Quality Of Workmanship 92% Template Crew 94% Installation
Performed everything they said they would, when they said they would. Happy with end result
Customer Feedback Summary Of 122 customers surveyed, 91 responded Likely to Recommend 97% Professional & Organized 98% Communication 91% Quality Of Materials 100% Problem Resolution 94% Clean & Safe 99%
Job was well done. Our roof looks great.
Customer Feedback Summary Of 253 customers surveyed, 166 responded Likely to Recommend 92% Quality Of Materials 99% Quality Of Workmanship 96% Installation Crew 96% Clean & Safe 95% Schedule 93% Professional
Customer Feedback Summary for Portland. Recent Reviews & Published Comments
Customer Feedback Summary Portland Of 2,761 customers surveyed, 1,924 responded Likely to Recommend 94% Meet Expectations? 95% Construction Quality 97% Schedule 94% Installation Crew 94% Problem Resolution
It was done quickly and looks beautiful.
Customer Feedback Summary Of 33,510 customers surveyed, 22,240 responded Likely to Recommend 92% Meet Expectations? 95% Construction Quality 96% Schedule 91% Installation Crew 94% Problem Resolution 91%
111-B Woodwinds Industrial Ct. Cary, NC (919)
Bob B. Sep 04, 2018 Aug 31, 2018 Bobby S. Aug 26, 2018 Peter S. Aug 24, 2018 Cynthia M. Aug 07, 2018 Aug 07, 2018 Lynn D. Aug 02, 2018 I highly recommend Kelly Window and They worked very hard to get my
9011 S Freeway Dr Cleveland, OH (440)
Lynn R. Akron, OH Aug 09, 2018 The installers did an outstanding job worked extremely hard and accommodating. I would give them high marks being accommodating and helpful. Vera S. South Euclid, OH Jul
31440 Winterplace Pkwy Salisbury, MD (410)
Nancy O. Mild, DE Nov 21, 2018 For a senior citizen, I think there should be a discount, but there isn't. Jim B. Chincoteague, VA Nov 19, 2018 Gwen C. Chesapeake City, MD Nov 14, 2018 Joan F. Sterling,
6258 Executive Blvd Huber Heights, OH (937)
Terry B. Wilmington, OH Nov 13, 2018 Cornelius B. Nov 13, 2018 Diann D. Franklin, OH Nov 10, 2018 David G. Bellbrook, OH Nov 06, 2018 Gayle S. South Vienna, OH Nov 01, 2018 Very professional from the salesman
Customer Feedback Summary
Customer Feedback Summary Of 4,875 customers surveyed, 2,933 responded Likely to Recommend 97% Clean & Safe 98% Product Selections 100% Sales Knowledge 99% Value 96% Communication 94% Construction Quality
Customer Feedback Summary
Customer Feedback Summary Of 280 customers surveyed, 130 responded Clean & Safe 91% Appointments & Meetings 97% Communication 95% Installation Crew 95% Contractor Knowledge 98% Problem Resolution 95% Professional
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