Exhibition and sponsorship opportunities The must-attend clinical event for all UK optometrists Hilton Birmingham Metropole Hotel 18-19 March 2018 Professional Excellence in Eye Health
Optometry Tomorrow - a unique opportunity to engage with proactive, engaged and influential eye care professionals Optometry Tomorrow is the highlight of the annual optometry events calendar, and provides a unique opportunity to connect with decision makers and practice managers from independent and multiple practices across the UK. Our experience tells us that these are some of the most proactive, engaged and influential professionals in the sector, with an active interest in the latest developments, products and services that will help them to deliver the very best in eye care. The two day conference and event is growing year-on-year, with more than 900 optometrists attending last year. Optometry Tomorrow 2018 promises to be our most successful conference to date, with more opportunities for sponsors and exhibitors. We would be delighted if you could join us as sponsor and/or exhibitor at Optometry Tomorrow 2018, and have outlined the packages available in this brochure. For more information, please do not hesitate to call Amy Dowse, Events Manager on +44 (0)20 7766 4386. We look forward to working with you, and hope you will join us in Birmingham. Dr Mary-Ann Sherratt MCOptom DipGlauc Dip Tp (IP) President of the College of Optometrists Make sure you include Optometry Tomorrow in your trade show calendar. Our popular two-day conference features a programme packed with lectures, seminars, workshops, peer discussions and sponsor sessions, plus an impressive trade exhibition with over 30 companies representing the industry. Organised by the College of Optometrists, the UK s professional and examining body for optometrists, Optometry Tomorrow 2018 will be marketed to more than 15,000 members. The 2017 conference was our biggest and best yet, attracting more than 900 attendees - that s a 12.5% increase on last year. 25% of delegates were independent practice owners, 746 were UK optometrists and more than 200 delegates had never attended the event before. What makes Optometry Tomorrow the go-to clinical conference for the sector? It is delivered by the College of Optometrists, the sector s professional body. It provides high-quality CET in the form of lectures, seminars, workshops and peer discussions from well-respected, expert speakers in their field. It has consistently high delegate numbers which continue to grow year-on-year. The programme is devised by a panel of practising optometrists, ensuring key themes and hot topics are covered. It is the largest UK conference to take place in March, making it an ideal place to make new contacts and begin conversations before cementing the relationships at other shows later in the year. It provides nearly eight hours of contact time with decisionmaking professionals from across the UK. 2 Optometry Tomorrow 2018 Exhibition and sponsorship opportunities
Q What opportunities are available? Support the profession and align your brand with the College s mission to provide our members with the tools they need to continue to deliver the highest quality eye care. Sponsorship a whole host of benefits to increase your brand awareness, help you engage with delegates and increase your contact database and profile in optometry. Turn to page 6 to find out more. Exhibition space - different sizes available and more than eight hours contact time with delegates. Book your stand today! Inclusion in the conference brochure and app - your profile and contact details included within the conference brochure and app. And, of course, the prize draw quiz - inclusion in the sticker question and answer quiz, which encourages delegates to visit your stand. Topics on the conference programme include OCT, myopia control, AMD, BV, contact lenses, glaucoma and more! 253 independent UK practices represented! Huge benefits from sponsoring the conference turn to page 6 to find out more Significant discounts for sponsors and exhibitors who sign up for more than a year. The NEC Birmingham Optometry Tomorrow 2018 Exhibition and sponsorship opportunities 3
Q Who attends? Here is a snapshot of the delegates who attended Optometry Tomorrow 2017 An absolutely barn storming Optometry Tomorrow! Perfectly pitched and brilliantly executed, there was a wonderful buzz throughout the whole weekend. Independent practice owner Employed in independent practice Locum Employed in multiple/joint venture Hospital optometrist 5.9% 15% 19.7% 21.8% 24.6% Optometry Tomorrow 2017 delegate Academic/researcher 3.8% This event goes from strength to strength each year and this was definitely the best yet. The speaker line-up and sessions were all excellent. Optometry Tomorrow 2017 delegate Franchisee owner 2.7% In training/education 2% Other 1.9% Not currently practising 1.2% Management 0.7% Pre-registration optometrist 0.5% Contact lens practitioner 0.2% 4 Optometry Tomorrow 2018 Exhibition and sponsorship opportunities
Age range of those who attended Optometry Tomorrow 2017 Where did delegates travel from for Optometry Tomorrow 2017? Over 50 36-50 34% 25-35 18% Under 25 4% 44% West Midlands 15% South East 14% East Midlands 14% Eastern 10% Gender of those who attended Optometry Tomorrow 2017 Male 41% Female 59% South West 10% London 10% North West 9% Yorkshire and the Humber 7% North east 4% Wales 3% Overseas 2% Scotland 1% Northern Ireland 1% Optometry Tomorrow 2018 Exhibition and sponsorship opportunities 5
Sponsorship packages PLATINUM 14,400 GOLD 12,500 8,100 +VAT* 20% DISCOUNT +VAT* 20% DISCOUNT SILVER BRONZE 4,500 +VAT* 15% DISCOUNT +VAT* 10% DISCOUNT Benefits Platinum Gold Silver Bronze Your choice of exhibition space, up to 20m 2 Five minute speech at opening address of conference or before keynote lecture Additional four staff to man exhibition stand twelve in total Your choice of exhibition space up to 18m 2 A One interactive session at your exhibition stand as part of the main conference programme Up to four CET-accredited sessions led by your organisation included in the programme over the two days (largest room available guaranteed for platinum sponsor) Updated delegate lists sent in January, February and March A 450-word editorial in the final conference programme Your logo printed on delegate bags Your logo on plenary holding slides Your logo on all signage at the event Badge scanners for the duration of the event to capture delegate contact details (two scanners for Platinum and Gold sponsors, one scanner for Silver and Bronze sponsors) Additional two staff to man exhibition stand ten in total Your choice of exhibition space, up to 12m 2 (you will have the option to purchase additional space) A The opportunity to promote your presence at the conference in an email to delegates sent by the College three weeks before the event An advert in the final conference programme two full page adverts for Platinum sponsors (one to be inside front or inside back cover), one advert for Gold, Silver and half page advert for Bronze sponsors Complimentary table at the gala dinner, with up to 10 of your invited guests (Platinum and Gold sponsors). Five places at the dinner for Silver sponsors Delegate contact details, including email addresses, passed to you four weeks before the conference (for those delegates who opt-in) At the point of booking, delegates tell us the products/services they are interested in. We will pass the names of these delegates to you, two weeks before the event Up to three CET-accredited sessions led by your organisation included in the programme over the two days Your choice of exhibition space, up to 6m 2 (you will have the option to purchase additional space) A Rolling banner within conference app Your corporate logo on the cover (front or back) of the promotional conference programme, distributed digitally to 15,000 College members in advance of the event F B B Your logo on the cover (front or back) of the final conference programme, distributed to all delegates at the event F F F B B Banner advert in the footer of a page within the final conference programme - three pages for Platinum and Gold, one page with Silver and Bronze Your logo on the homepage of the conference website www.optometrytomorrow.org, linked to your website Your logo on the stage backdrop in the plenary room Your logo included on a number of pop-up banners placed throughout the venue prominence given to Platinum and Gold sponsor logos The opportunity to place an insert in the delegate bag (Supplied by you, up to A4. Content to be approved by the College) The opportunity to invite clients to attend the conference, billed to you at our lowest ever rate Acknowledgement from the College President during opening and closing address Inclusion in up to three conference e-newsletters, sent to all delegates. You can contribute 50 words to each enewsletter which will link to a separate page on the conference website called News from sponsors. You can also contribute up to 200 words and two images per e-newsletter for the website page deadlines for copy will be supplied. Copy must be updated (and not repeated) to be included in all three e-newsletters. A = SUBJECT TO AVAILABILITY F = FRONT COVER B = BACK COVER *Discount available if you sign up to a two-year package. More details overleaf. 6 Optometry Tomorrow 2018 Exhibition and sponsorship opportunities
Upgrade your package! If you ve already made the decision to join us at Optometry Tomorrow 2018, don t miss out on the opportunities on pages 8-12. Sign up for a two-year deal and save!* Receive up to a 20% discount on your sponsor package Lock in this year s prices Get first choice of exhibition stand next year Sign up as a Gold, Silver or Bronze sponsor at Optometry Tomorrow 2018 and 2019 to take advantage of this special rate. *Please note only the Platinum, Gold, Silver or Bronze sponsor packages are available at the two year discount rate. Add-ons are charged at the full rate. We are also happy to discuss a bespoke package with you. Please call: Amy Dowse +44 (0)20 7766 4386 Optometry Tomorrow 2018 Exhibition and sponsorship opportunities 7
1 Session sponsor 2 Interactive session at your exhibition stand One session: 500 +VAT One stream for one day: 1,200 +VAT Secure your place as Gold, Silver or Bronze sponsor now and you will get first sight of the conference programme, giving you the opportunity to choose which sessions or streams you would like to sponsor. You may like to sponsor a session, series of sessions, or a whole stream that is relevant to your organisation. As a session/stream sponsor, you will get: your logo in the final conference programme next to the sponsored session/stream your corporate logo on screen ahead of the sponsored lecture or in relevant workshop/seminar rooms the opportunity to distribute promotional literature before the lecture/seminar/ workshop. 600 +VAT Described by delegates as informative, well presented and very worthwhile, our popular interactive sessions will give you the opportunity to reach up to 24 optometrists in a one-hour session. Groups of 12 delegates will visit your stand for 25 minutes at a time to be guided through an activity with your company representative (delegates will visit two exhibitors in each session so you will repeat your 25 minute session twice to twelve delegates at a time). You will have the chance to showcase your products and services to a keen and engaged audience. We will request information from you to enable us to apply for CET points for the session, making it highly attractive to delegates. This session will be promoted on the event website, the programme and on the app as delegates will select to join the session. Please advise whether you would like us to apply for CET points for your sessions by Friday 1 September 2017. If you would like to supply equipment for use during your sponsored session, please let us know. We cannot guarantee sole use of your equipment, but will help you get in touch with the presenter(s) to discuss further. Streams available for sponsorship: OCT (six sessions) 1,200 + VAT Therapeutics (one day) 1,200 + VAT Peer discussion (one day) 1,200 + VAT 8 Optometry Tomorrow 2018 Exhibition and sponsorship opportunities
3 Welcome reception sponsor 1,500 +VAT SOLD! The conference welcome reception, taking place on Saturday 17 March from 6-8pm at the Hilton Birmingham Metropole Hotel, is an excellent opportunity for all attendees to network before the conference begins on Sunday. You will be able to mix with delegates, presenters, College Council members and staff in a relaxed and informal environment. Conference registration will be open and we will be encouraging delegates to register ahead of the welcome reception. You will get: sole branding by your organisation at the welcome reception a mention from the College President during the opening speech of the welcome reception the opportunity to give a five minute speech at the welcome reception the opportunity to display a banner in the welcome reception area next to the registration desk your logo on the welcome reception area of the conference website including links to your website. Optometry Tomorrow 2018 Exhibition and sponsorship opportunities 9
4 Gala dinner sponsor 1,500 +VAT SOLD! The black-tie gala dinner, taking place on Sunday 18 March at The Vox Conference Centre, Resorts World, Birmingham, is the not to be missed social event of the weekend. Attended by delegates, presenters, College representatives, VIPs and sponsors/exhibitors, the gala dinner is the perfect opportunity to chat to conference attendees in a more relaxed setting, making your time at Optometry Tomorrow even more valuable. You will get: sole branding by your organisation at the gala dinner a special acknowledgement from the College President during opening speech at the dinner the opportunity to display a pop-up banner in the gala dinner area your logo on dinner tickets your logo and profile on menu cards complimentary table at the dinner, with up to 10 of your invited guests. You can specify table location for your staff or guests logo on the gala dinner area of the conference website including links to your website the opportunity to distribute a corporate gift (at your organisation s expense) option of additional branding on post-dinner activities (additional cost may apply) your logo and hyperlink on the conference website section where gala dinner photography is available to guests post-event. 10 Optometry Tomorrow 2018 Exhibition and sponsorship opportunities
5 Delegate lanyard sponsor SOLD! 999 +VAT. Limited to one sponsor Worn by everyone at the conference from delegates and speakers to College Council members and staff the lanyards are an excellent way of increasing your brand s visibility. 7 Footprint sponsor 600 +VAT. Limited to two sponsors Footprints will be placed on the floor throughout the venue, helping to direct delegates to the sessions, exhibition and catering areas. Increase your visibility even further by including your logo on the stickers. Spec: High resolution logo Deadline: 5 January 2018 Distribution: seen by all delegates when they attend the event around 900 people. 8 Post-event information email 500 +VAT. Available to all sponsors 6 Booking confirmation email sponsor 500 +VAT. Limited to two sponsors When delegates book their conference ticket online they will receive a registration confirmation email. There is the option for you to include an advert and link to your website on the confirmation email. Spec: 600px wide x 120px high Deadline: 31 August 2017 Distribution: viewed by all delegates when they complete their booking around 800 people. To consolidate delegates learning, there is an option for you to provide content for an email which could include relevant links to research, websites and materials relating to the conference programme. We will send this email to all conference delegates after the event. Deadline: 23 February 2018 9 Hanging signage throughout venue 1,600 +VAT. Limited to two sponsors If sponsorship is taken, signage will be positioned from the ceiling throughout the venue to direct delegates to different locations including the exhibition, lecture hall, seminar room and breakout rooms. Sponsor the signage and include your logo on each item. Optometry Tomorrow 2018 Exhibition and sponsorship opportunities 11
10 Conference app Opportunities to sponsor the conference app include: a) Sole sponsorship (available to one sponsor) 2,300 +VAT Includes: company message (with logo and contact details) seen by delegates in the more info section of the app two rolling banners located at the top of the screen within the app. Each banner displays for six seconds and can link to pages within the app or to external webpages highlighted sponsor listing, ensuring your name stands out in the listing of other sponsors and exhibitors you can attach photos, brochures and other marketing materials to your profile alert messages (one alert per day, Saturday, Sunday and Monday) instant communication with delegates via their smart device. b) Highlighted sponsor listing (available to all sponsors) 200 +VAT Make your name stand out in the listing of other sponsors and exhibitors you can attach photos, brochures and other marketing materials to your profile. c) Alert messages (maximum of four notices to be sold, no more than two per company) 300 +VAT per message Instant communication with delegates via their smart device. We will aim to make the app live three weeks before the start of the conference and will encourage all delegates to download it from that point. 12 Optometry Tomorrow 2018 Exhibition and sponsorship opportunities
Exhibition opportunities Optometry Tomorrow is the perfect setting to expose your brand, products and services to hundreds of UK optometric professionals who are keen to learn about the latest industry developments. At the welcome drinks reception in the exhibition hall on Saturday night, exhibitors will have the opportunity to network with delegates in a social environment ahead of the conference. During the conference, refreshments will be served to delegates and exhibitors three times each day in the exhibition hall to ensure maximum exposure. Exhibitors are encouraged to invite local contacts along to the exhibition free of charge (if they re not attending the event already!). All they have to do is register online at optometrytomorrow.org. Exhibition spaces are limited and sold on a first-come, first-served basis. We advise you to book your space early to avoid disappointment. For floor plan information please see page 14. Two-year discount available to all exhibitors Lock in this year s prices! Receive 10% off for both years if you sign up for 2018 and 2019. You will be invoiced separately each year. Optometry Tomorrow 2018 Exhibition and sponsorship opportunities 13
Exhibition floor plan: The Monarch Suite EXHIBITION SPACE - 3m x 2m EXHIBITION SPACE - 3m x 2m (reserved for bronze sponsors) EXHIBITION SPACE - 4m x 2m 12 13 14 15 16 17 22 23 EXHIBITION SPACE - 12m 2 (reserved for silver sponsors) 18 19 20 21 Loading bay EXHIBITION SPACE - 9m x 2m (reserved for gold sponsors) EXHIBITION SPACE - 20m 2 (reserved for platinum sponsors) 11 8 10 7 9 6 5 4 34 35 33 31 32 24 25 26 Kitchen access CATERING POINT 1 27 POSTER BOARDS SEATING FOR DELEGATES 3 2 30 29 28 Main entrance/exit Kitchen access Stand 31 is reserved for the College of Optometrists Stands 4, 5, 6, 7, 8, 18, 19, 20, 21, 31, 32, 33, 34 and 35 can build to a maximum height of 2.5 metres. NOT TO SCALE 14 Optometry Tomorrow 2018 Exhibition and sponsorship opportunities
Stand prices 3m x 2m price 1,800 + VAT (18 spaces available) 3m x 2m price 1,800 + VAT (Five spaces available. Reserved for Bronze sponsors) 4m x 2m price 1,900 + VAT (Two spaces available) 12m 2 price 2,100 + VAT (Four spaces available. Reserved for Silver sponsors) 9m x 2m price 3,200 + VAT (Two spaces available. Reserved for Gold sponsors) Exhibition times Saturday: 6-8pm Sunday: 8am-5.35pm including three breaks Monday: 8am-5.50pm including three breaks Exhibition set-up takes place on Saturday 17 March from 12-5pm. The welcome reception will take place within the exhibition, so exhibitors must be set up by 5pm. 20m 2 price 3,500 + VAT (Reserved for Platinum sponsors) A 20% discount is available for registered charities. Delegate pack inserts 300 +VAT Every delegate receives a conference bag on registration. Make sure you reach every delegate personally by including your promotional material in each pack. Content to be approved by the College maximum of one A4 insert per company. Badge scanner 100 +VAT For a charge, we can provide exhibitors with a badge scanner to capture delegate details whilst they re at the stand. Optometry Tomorrow 2018 Exhibition and sponsorship opportunities 15
Exhibiting at Optometry Tomorrow Exhibiting at Optometry Tomorrow will allow your organisation to: promote products and services to a highly engaged group of optometrists reach decision-makers and budget holders meet key audiences under one roof, including the profession s influencers increase brand awareness network with existing and new contacts discover new business opportunities demonstrate new products and equipment receive feedback on products, services and ideas support optometrists with their continuing professional development. We will provide all exhibitors with an email signature to promote their presence at the conference: Come and see us at Optometry Tomorrow 2018 on stand number xx. Exhibition hall Monarch Suite The exhibition and all meeting rooms, including sponsor sessions, will be located on the ground floor of the Hilton Birmingham Metropole. The exhibition will take place in the Monarch Suite, which has its own entrance. The suite provides 1,300m 2 of space, with plenty of room for both delegates and exhibitors. We have designed the floor plan in conjunction with the hotel and our sponsors, and have included plenty of seating, poster presentation areas and multiple catering points to encourage good foot traffic across the conference. Stand space includes: electrical socket (on request) clothed table and chairs (on request) your logo and 200 word editorial in the delegate conference brochure and conference app. your company name and logo listed alongside the exhibition floor plan with your stand number indicating the location of your stand a two-hour welcome reception at the very start of the conference where you can meet and network with delegates at your stand participation in a prize draw quiz which encourages delegates to visit your stand and interact with exhibitors in order to win a prize lunch and refreshments for your staff*. *Up to four of your company representatives can attend for those occupying spaces up to 8m 2 ; or a maximum of eight representatives for spaces up to 12m 2. Higher level sponsors are entitled to bring additional representatives based on their level of sponsorship. 16 Optometry Tomorrow 2018 Exhibition and sponsorship opportunities
Optometry Tomorrow 2018 Exhibition and sponsorship opportunities 17
Hilton Birmingham Metropole Hotel The NEC Birmingham, Pendigo Way, Birmingham, B40 1PP Travelling to Birmingham The Hilton Birmingham Metropole is situated next to the NEC, Genting Arena, Birmingham International train station and Birmingham Airport. The hotel is located 200 yards from junction 6 of the M42 motorway and A45. The hotel runs a courtesy bus from Birmingham International train station which takes five minutes. It takes around 10 minutes to walk from the station to the hotel. Distances by road London - 90 minutes Birmingham Airport - 10 minutes Birmingham International train station - 10 minutes 600 on-site car parking spaces reduced rate 6 Accommodation We will have a number of rooms available for delegates and exhibitors at the Hilton Birmingham Metropole Hotel, which can be booked directly with the hotel when bookings go live. Other hotels in the vicinity include the Crowne Plaza Hotel, the Ramada Encore Birmingham and the Premier Inn Birmingham NEC. All hotels are located close to the Hilton. Accommodation information will be on the conference website, www.optometrytomorrow.org from September 2017. Contact details For further information or to discuss any of the opportunities listed in this brochure, please contact: Amy Dowse +44 (0)20 7766 4386 amy.dowse@college-optometrists.org 18 Optometry Tomorrow 2018 Exhibition and sponsorship opportunities
Exhibition space / sponsorship booking form Please complete both pages YOUR DETAILS Organisation name Position Title, forename and surname Contact address Postcode Telephone number Email Mobile Charity number (if applicable) UPGRADE YOUR PACKAGE (PLATINUM, GOLD, SILVER AND BRONZE SPONSORS ONLY) 1 Session sponsor (One session: 500 +VAT) 1 Session sponsor (One stream for one day: 1,200 +VAT) 2 Interactive session at your exhibition stand ( 600 +VAT) SPONSORSHIP OPPORTUNITIES 3 Welcome reception sponsor ( 1,500 +VAT) SOLD Platinum ( 14,400 +VAT) Gold ( 12,500 +VAT) Silver ( 8,100 +VAT) 4 Gala dinner sponsor ( 1,500 +VAT) SOLD Bronze ( 4,500 +VAT) Total cost +VAT 5 Delegate lanyard sponsor ( 999 +VAT) SOLD Two-year sponsorship deal for the 2018 and 2019 conferences 6 Email sponsor ( 500 +VAT) 7 Footprint sponsor ( 600 +VAT) EXHIBITION SPACE (INCLUDED IF TAKING UP SPONSORSHIP) 8 Post-event information email ( 500 +VAT) First preference Stand number: Stand size: x 9 Hanging signage throughout venue ( 1,600 + VAT) Second preference Stand number: Stand size: x 10 Sole sponsorship of conference app ( 2,300 +VAT) Third preference Stand number: Stand size: x 10 Highlighted sponsor listing ( 200 +VAT) Two-year exhibitor deal for the 2018 and 2019 conferences 10 Alert messages ( 300 +VAT) Delegate bag inserts ( 300 +VAT*) Badge scanner to collect delegate contact details** ( 100 +VAT) Total cost +VAT Total cost +VAT Optometry Tomorrow 2018 Exhibition and sponsorship opportunities 19
PAYMENT DETAILS Total amount to be charged including 20% VAT AGREEMENT I hereby agree to the terms and conditions for participating in Optometry Tomorrow 2018 Please raise an invoice - Payment due within 30 days - see terms and conditions for more details. Authorised signature Purchase order number Finance department contact name Finance contact telephone number We also accept credit card and cheque payments. Please call 020 7766 4386 for more information. Position Name (printed) Date Please complete this form and return it to: Terms and Conditions Amy Dowse Events Manager The College of Optometrists 42 Craven Street London WC2N 5NG Email: amy.dowse@college-optometrists.org Telephone: +44 (0)20 7766 4386 Please keep a copy for your records. Full payment due within 30 days of invoice. Exhibitors and/or sponsors must make full payment before the beginning of the conference build-up, in order to have the right to participate. Notice of cancellation must be received in writing: - Before 31 January 2018, 50% of the total booking fee will be refunded. - On or after 31 January 2018, no refunds will be given. All information and leaflets to be distributed will be subject to approval. All exhibition stands are to be staffed during exhibition opening hours. Exhibitors will not be allowed to display exhibits in such a manner as to obstruct gangways or affect the displays of neighbouring exhibitors. Gangways must at all times be left clear and free for passage. The conference venue and College cannot accept liability for any loss or damage sustained, occasioned from any cause whatsoever. Exhibitors will be responsible for all damage to property and for any loss or injury caused by them or their agents or contractors or employees, and will indemnify the organisers against all claims and expenses arising therefrom. Insurance: exhibitors and sponsors are reminded of the need to consult their insurance company or brokers to cover themselves fully against all risks at the exhibition and in workshops. Details of conference deadlines will be issued to all confirmed exhibitors and sponsors. All fees quoted exclude VAT unless otherwise stated. Exhibitors must provide a risk assessment to the event organiser before the conference. When you book your space, we will let you know which organisations have booked spaces next to you, and similarly, you should let us know if there are competitors you would prefer not to be positioned near. There is a limited number of exhibitor passes for certain size stands no more than four representatives can attend for those occupying stands up to 8m 2, eight representatives for stands at 12m 2, ten representatives for 18m 2 and 12 representatives for 20m 2. The interactive session at the exhibition stand will only go ahead if enough delegates sign up if it is cancelled for any reason, you will receive a full refund of 600+VAT. Only the Platinum, Gold, Silver and Bronze sponsor two year packages are available at the discounted rate. If you are signing up to the two-year discounted package, please note that the benefits only apply for the first year you sign. The College reserves the right to alter the package benefits in the second year. Additional benefit costs will be charged at full price and the full price of these may change annually. Registered charity number: 1060431