CASUAL SWIMMING INSTRUCTOR POSITION DESCRIPTION Position Title: Responsible To: Council Program: Casual Swimming Instructor Swim School Supervisor Finance & Businesses Classification Level: Leisure, Level 1.1 Overview of Program The Adelaide Aquatic Centre will provide opportunities for the community to be active, maintain their health and participate in recreation and community sports programs. Key Relationships / Interactions Internal External Contribute to a supportive and collaborative working environment across all Aquatic Centre Teams Provide friendly and approachable customer service to all Swim School customers at all times and offer assistance as required Contribute to a positive, fun and safe experience for all participants within Aquatic Centre Programs
Primary Purpose As part of the Finance & Businesses Program the Swimming Instructor will; Provide learn to swim lessons to a range of people with different abilities. Promote water safety to all customers Provide a high level of customer service with the ability to interact and communicate effectively, both with children and parents to ensure they are aware of skill level and progress to ensure the retention of Swim School enrolments. Communicate feedback from customers to the Team Leader Aquatic Programming and Swim School Supervisor. Responsibilities The Swimming Instructor is responsible for; Assisting the Team Leader Aquatic Programming, Swim School Supervisor and Instructor in Charge in the day to day management of the Swim School. Actively participating and committing to the Splash Out Birthday Party and School Holiday Program roster over the course of each term. (Or other programs which may be implemented) Ensuring all equipment is collected and prepared prior to the commencement of your shift and packed away when finished. Promoting all Centre facilities and ensuring customer service and safety standards are of the highest standard for the benefit of all customers and staff. Assisting in the maintenance and storage of Centre equipment and property. Undertaking assessments throughout each term in conjunction with the supervisor and issue assessment cards as appropriate. Attending scheduled training sessions and regular staff meetings. Administering resuscitation when necessary. Workplace Health and Safety & Additional Responsibilities All employees are also responsible for; Complying with the Local Government Code of Conduct for Council Employees at all times. Supporting the application of and demonstrably engaging in the ACC s Equal Employment Opportunity, cultural diversity and ethical practice policies. Taking reasonable care to ensure their own safety and not placing others at risk by any act or omission. Attending WHS training and following instructions and advice provided. Complying with the requirements of the ACC WHS management system. Using and caring for equipment, including personal protective equipment, as instructed. Not intentionally or recklessly interfering with or misusing workplace equipment and supplies in a manner that could adversely affect health, safety or welfare in the workplace. Leisure Casual Swimming Instructor October 2016 PD Various Current Page 2
Selection Criteria Candidates should ensure that their application clearly demonstrates their ability to meet the Essential Criteria detailed below. Qualifications Technical Knowledge & Experience Customer Commitment & Integrity Collaboration & Communication AUSTSWIM Teacher of Swimming Cardiopulmonary Resuscitation certification AUSTSWIM Teacher of Infant and Preschool Aquatics AUSTSWIM Teacher of Aquatics for People with a Disability Australian Coaching Council Level 1 Swimming Coach Senior First Aid certification Demonstrated experience in an aquatic environment including the supervision and teaching of students at varying ages and abilities Experience in similar or other types of swimming programs A clear understanding of customer service principles and their application Excellent verbal communication skills with the ability to manage diverse and challenging clients and situations tactfully Demonstrated high level skills in dealing confidently and courteously with people at all levels Experience in liaising and communicating directly with customers and resolving customer enquiries and issues in a professional manner Effective written and oral communication skills to meet staff and client needs Essential Desirable Desirable Essential Essential Administrative Skills Excellent time management skills Desirable Leisure Casual Swimming Instructor October 2016 PD Various Current Page 3
Our Values Our values will guide us towards becoming a stronger, more effective organisation with a positive and mutually beneficial work environment for everyone. Achievement Deliver what matters Ensure clarity of direction and unity of purpose Inspire excellence and strive for outstanding results Collaboration Work together to build successful teams and partnerships Be open, inclusive, and share knowledge Seek, provide and act on feedback Customer Commitment Know your customers and put them first Listen to and understand customer needs Be responsive, close the loop and deliver on promises Integrity Own your actions, successes and mistakes Act with transparency, honesty and respect Do what you say you will do Innovation Look for ways to improve and create positive change Think broadly and take a wider viewpoint Be responsive to new ideas and opportunities Leisure Casual Swimming Instructor October 2016 PD Various Current Page 4
Special Conditions Performance will be based upon the delivery of the agreed goals recorded in your Performance Review documentation. As the Swim School operates over seven days, some weekend rostering will be required in order to meet the requirements of your role. Essential qualifications must be maintained by the incumbent on an ongoing basis A satisfactory Police Clearance. A satisfactory Medical Clearance. Physical Demands The below table summarises the physical demands of this role. Role Work Area Physical Demand Rating Swimming Instructor Aquatic Light Work Physical Demand O F C Description FCA Notes Sitting Critical Range of Motion: Shoulder to 90 flexion. Standing Edge of pool and in the swimming pool Walking Wet surfaces Climbing Steps in and out of the water Push / Pull Moderate force moving the equipment trolley Squatting Accessing low equipment, in the water Gripping Children, equipment (e.g. kick board, noodles) Forward Reach Instructing and demonstrating technique Lift 8kg crates of swimming equipment Carry 8kg crates of swimming equipment Lift Capacity: Up to 8kg. Push / Pull Force: Low to Moderate force. Shift Duration: Various times. Environmental Factors: Working in and around water with children during swimming lessons. Task Rotation: Can change posture regularly. Breaks: 0:15 minute tea break, 0:30 meal break. PPE: Instructor uniform. O = Occasional (1 33%), F = Frequent (34 66%), C = Constant (67 100%) Summary: the physical work demands of a swimming instructor include teaching children mostly working in the water. It may be required that emergency assistance is required in the way of rescuing a child from deep water to providing emergency first aid and resuscitation. Leisure Casual Swimming Instructor October 2016 PD Various Current Page 5
Agreement This Position Description is only descriptive of the type of duties to be undertaken by your during your employment and you accept the Corporation may require you to carry out any duties which are within your skills and competence. ** Electronic Offer** By accepting your letter of offer electronically you are agreeing to the work profile / job description attached to your offer. Manager / Team Leader Signature Date / / Manager / Team Leader Name Employee Signature Date / / Employee Name Leisure Casual Swimming Instructor October 2016 PD Various Current Page 6