Ready, Set, Go. Period under security lockdown 25th June 10th September 27th July 12th August 20th August 9th September

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Ready, Set, Go Pallet Track Guide to Logistics During London 2012 Period under security lockdown 25th June 10th September 27th July 12th August 20th August 9th September

CONTENTS Introduction 1 Olympic 2012 Key Facts 2 Key facts 3 MAIN AFFECTED AREAS 4 London venues 5 National venues 6 Keeping London moving 7 Central London zone 8 Olympic route network rules of operation 9-10 Temporary road restrictions 11 The 109 mile Olympic route network 12 30 miles of games lanes 13 Games lanes explained 14 Venue traffic and parking plans 15 Road events 16 Torch relay 17 Road restrictions 18 Olympic activity maps 19 Other events going on at same time 20 HOW WILL THIS AFFECT THE PALLET-TRACK NETWorK 21 What can customers do? 22 Key messaging 23 Code of practice for out of hours delivery 24 Police checks 25 Deliveries to Olympic venues 26 Deliveries near Olympic venues 27 PLANNING AHEAD 28 Why have an action plan? 29 Contents of action plan 30 Top tips 31

Introduction The purpose of this guide is provide information on making deliveries into London during the 2012 Olympics Games with important detail and advice relating to the Freight and Logistics arrangements that have been put in place by the organisers. It also provides a useful reference in order to: a) Understand the need for London to remain open for business during the Games b) Take action and the part we can all play in making deliveries during the Olympics as successful as possible c) Have all of the information necessary to maintain business as usual 1

Ready, Set, Go OLYMPICS 2012 - KEY FACTS 2

LONDON 2012 Olympic Games is the world s largest peacetime logistical event 203 countries 17,800 athletes and team officials 5,000 Olympic Family officials 22,000 media 9 million tickets sold 750 million increase in consumer spending Paralympic Games is the world s second largest logistical event 170 countries 4,000 athletes and team officials 1,000 Paralympic Family officials 4,000 media 1.4 million tickets sold 3

Ready, Set, Go MAIN AFFECTED AREAS 4

LONDON VENUES 5

NATIONAL VENUES 6

KEEPING LONDON MOVING MAIN AFFECTED AREAS Olympic Park Postcodes E15 & E20 Central London: Park Lane Hyde Park Corner Constitution Hill Birdcage Walk Horse Guards Road The Mall Trafalgar Square Parliament Square Parliament Street Whitehall Victoria Embankment Strand Aldwych Kingsway Southampton Road Oxford Street Baker Street Gloucester Place Park Road Marylebone Road Olympic Park approaches: Westfield Shopping Centre (a consolidation point may be specified by Westfield for delivery, however, extra charges to the consignee may be charged by Westfield). A106 between Temple Mills Road and Blackwall Tunnel Approach. A112 between Temple Mills Lane and Angel Lane. A11 between Bromley-by-Bow and West Ham Lane. A1203 (The Highway) between Tower Hill and Lower Lea Crossing. A13 East India Dock Road. Greenwich: Seagull Lane to Connaught Bridge A102 Millennium Way A1020 Lower Lea Crossing to North Greenwich Road A2203 Horn Lane B210 Shooters Hill Road Charlton Park Lane Park Vista Maze Hill 7

CENTRAL LONDON ZONE for more information visit http://www.lbc.co.uk/mm/image/19593.jpg Central London will play host to numerous sports events during the Games at various venues. It will also be the location for various non-sport activities such as concerts, etc. Given the large expected crowds and daily activities the zone will be under close management and control to ensure the safe and efficient flow of people and vehicles. When in the Central London Area you can also use local radio stations such as LBC to pick up Olympic news. 8

Olympic Route Network (ORN) Rules of operation NO STOPPING NO DELIVERIES OR COLLECTIONS from 6am to Midnight (on the route) Local / side roads are not restricted. ALL PARKING BAYS REMOVED 9

Olympic/Paralympic Route Network (ORN/PRN) The ORN/PRN are networks of roads linking competition and key noncompetition venues for the Olympic & Paralympic games. They will operate in London and extend to, and operate around, Eton Dorney, Berkshire Hadleigh Farm, Essex Lee Valley Water Centre, Essex Weymouth & Portland, Dorset Purpose of ORN/PRN s Allows Games Family (athletes/officials/media) to get to events on time ORN/PRN will only operate when and where they are needed The majority of the ORN/PRN will be open to traffic. - In some sections of dual carriageway, one lane will be reserved for the Games Family Potential Traffic Increased Parking Fines will be in place for offences on Games Lanes 200 10

Temporary Road Restrictions There will be a higher level of traffic and journey times may increase. Any vehicle Any vehicle Official vehicles Temporary Games Lanes - at certain times of day (6am Midnight) there may be certain lanes designated for official Games Vehicles & emergency services only. These lanes will run in one or both directions, but will not occupy the entire road. There may be suspension of parking and waiting bays (loading & unloading may also be restricted). Restricted turns (mainly NO right hand turns) Side road closures to general traffic Modified traffic signal timings at some junctions. Some premises will have no access between 6am - Midnight Any vehicle Official vehicles 6am - Midnight Official vehicles Official vehicles Except buses, cycles and official vehicles Any veh 11

The 109 mile Olympic Route Network Main Roads A13 A12 A206 M4 M40 Version 5G March 2012 A4 Eton Dorney to Wembley Stadium A355 A4 M4 M3 WEST CROSS M40 ROUTE A219 M25 WES TWAY WEST CROMWELL RD to Eton Dorney, Weymouth and Portland to Wimbledon A30 NOTTING HILL GATE A3220 Wembley Stadium and Wembley Arena B317 A312 A308 A3 A218 M4 A4 A40 A40 A3220 Hyde Park Earls Court Wimbledon KING S ROAD A3 A41 CROMWELL RD REDCLIFFE GARDENS A406 Lord s Cricket Ground Crown Copyright and database right 2012. Ordnance Survey Licence number 100035971. Lord s Cricket Ground Earls Court Hyde Park YORK RD A5 A402 A10 A202 STH CARRIAGE DRIVE A3212 PRINCE ALBERT ROAD PARK ROAD CHELSEA EMBANKMENT BATTERSEA RISE A4 A3205 M25 Lee Valley White Water Centre Olympic Park A406 BAKER STREET PARK LANE A302 BATTERSEA PARK RD A406 M11 A12 A501 A3216 A202 GROSVENOR R D CLAPHAM COMMON NORTH SIDE North Greenwich Arena A13 ExCeL Royal Artillery Barracks Greenwich Park Horse Guards Parade and The Mall A2 M25 EUSTON The Mall BIRDCAGE WALK ROAD MILLBANK NINE ELMS RD A127 CLAPHAM ROAD A4200 A203 A13 VICTORIA ROAD LAMBETH PALACE Hadleigh Farm CITY ROAD EMBANKMENT A3204 A3200 Horse Guards Parade CAMBERWELL NEW ROAD N UPPER THAMES ST A201 Olympic Route Network (ORN) and Paralympic Route Network (PRN) (ORN and PRN will operate during the Olympic and Paralympic Games, and shortly before and after them for the arrival and departure of the Games Family) Olympic Route Network (ORN) (ORN will only operate during the Olympic Games, and shortly before and after them for the arrival and departure of the Games Family) Alternative Olympic Route Network (AORN) (to be used if the Olympic Route Network cannot be used) Olympic Route Network (ORN) and Paralympic Route Network (PRN) (used on Games Road Event days only) Olympic Route Network (ORN) (used on Games Road Event days only) Competition Venues Central London Zone Extent of temporary road changes (Olympic Games only) Central London Zone High numbers of spectators expected in this area (Olympic Games only) TOOLEY ST. THOMAS STREET A1202 A1 00 A202 A100 ST WHITECHAPEL RD THE HIGHWAY JAMAICA ROAD QUEEN S ROAD MILE END RD LIMEHOUSE LINK LOWER ROAD EAST CROSS A12 A1205 NEW CROSS RD Kilometres ROUTE A12 BOW RD EVELYN ST A1203 A2209 A11 BLACKH EATH HILL 0 2 4 Olympic Route Network and Paralympic Route Network Olympic Park NORTHERN APPROACH BLACKWALL TUNNEL A12 BL ACKWALL TUNNEL Greenwich Park A112 A10 1 TRAFALGAR ROAD to Lee Valley White Water Centre MAZE HILL A12 NEWHAM WAY A102 A102 SHOOTER S WOOLWICH ROAD A2 A13 SANDSTONE LANE ExCeL North Greenwich Arena NORTH WOOLWICH RD HILL ROAD EASTERN AVE River Thames LANE CHARLTON PARK A406 Royal Artillery Barracks A207 NORTH CIRCULAR ROAD A13 A102 A205 ILSO N ST W JOH N A1020 A117 to Hadleigh Farm Transport for London 12

30 miles of Games Lanes Dedicated Lanes will be divided off for the sole use of officials, competitors and Media. Version 5G March 2012 A4 Eton Dorney to Wembley Stadium A355 A4 M4 M3 WEST CROSS M40 ROUTE A219 M25 WES TWAY WEST CROMWELL RD to Eton Dorney, Weymouth and Portland to Wimbledon A30 NOTTING HILL GATE A3220 Wembley Stadium and Wembley Arena B317 A312 A308 A3 A218 M4 A4 A40 A40 A3220 Hyde Park Earls Court Wimbledon KING S ROAD A3 A41 CROMWELL RD REDCLIFFE GARDENS A406 Lord s Cricket Ground Crown Copyright and database right 2012. Ordnance Survey Licence number 100035971. Lord s Cricket Ground Earls Court Hyde Park YORK RD A5 A402 A10 A202 STH CARRIAGE DRIVE A3212 PRINCE ALBERT ROAD PARK ROAD CHELSEA EMBANKMENT BATTERSEA RISE A4 A3205 M25 Lee Valley White Water Centre Olympic Park A406 BAKER STREET PARK LANE A302 BATTERSEA PARK RD A406 M11 A12 A3216 A202 GROSVENOR R D CLAPHAM COMMON NORTH SIDE North Greenwich Arena A501 A13 ExCeL Royal Artillery Barracks Greenwich Park Horse Guards Parade and The Mall A2 M25 EUSTON The Mall BIRDCAGE WALK ROAD MILLBANK NINE ELMS RD A127 CLAPHAM ROAD A4200 A203 A13 VICTORIA ROAD LAMBETH PALACE Hadleigh Farm CITY ROAD EMBANKMENT A3204 A3200 Horse Guards Parade CAMBERWELL NEW ROAD N UPPER THAMES ST A201 Olympic Route Network (ORN) and Paralympic Route Network (PRN) (ORN and PRN will operate during the Olympic and Paralympic Games, and shortly before and after them for the arrival and departure of the Games Family) Olympic Route Network (ORN) (ORN will only operate during the Olympic Games, and shortly before and after them for the arrival and departure of the Games Family) Alternative Olympic Route Network (AORN) (to be used if the Olympic Route Network cannot be used) Olympic Route Network (ORN) and Paralympic Route Network (PRN) (used on Games Road Event days only) Olympic Route Network (ORN) (used on Games Road Event days only) Competition Venues Central London Zone Extent of temporary road changes (Olympic Games only) Central London Zone High numbers of spectators expected in this area (Olympic Games only) TOOLEY ST. THOMAS STREET A1202 A1 00 A202 A100 ST WHITECHAPEL RD THE HIGHWAY JAMAICA ROAD QUEEN S ROAD MILE END RD LIMEHOUSE LINK LOWER ROAD EAST CROSS A12 A1205 NEW CROSS RD Kilometres ROUTE A12 BOW RD EVELYN ST A1203 A2209 A11 BLACKH EATH HILL 0 2 4 Olympic Route Network and Paralympic Route Network Olympic Park NORTHERN APPROACH BLACKWALL TUNNEL A12 BL ACKWALL TUNNEL Greenwich Park A112 A10 1 TRAFALGAR ROAD to Lee Valley White Water Centre MAZE HILL A12 NEWHAM WAY A102 A102 SHOOTER S WOOLWICH ROAD A2 A13 SANDSTONE LANE ExCeL North Greenwich Arena NORTH WOOLWICH RD HILL ROAD EASTERN AVE River Thames LANE CHARLTON PARK A406 Royal Artillery Barracks A207 NORTH CIRCULAR ROAD A13 A102 A205 ILSO N ST W JOH N A1020 A117 to Hadleigh Farm Transport for London 13

GAMES LANES RED Route The busiest Core section of the VIP network will be affected by major restrictions to speed up traffic but will be fully open to the public. Could include bans on parking and right hand turns, suspension of pedestrian crossings, phasing of traffic lights and no public entry from side roads. Yellow Route Roads on this route will have dedicated Olympic only lanes in force from 6am until Midnight. Blue Route Roads only affected on competition days. Running from the athletes accommodation to venues such as Wembly Arena, Earls Court and Wimbledon. for more information and for an interactive map visit http://www.tfl.gov.uk/corporate/projectsandschemes/22319.aspx Melbourne Place to become two-way and closed at junction with Aldwych Access to premises maintained during Games time City of Westminster Junction of Strand with Aldwych modi ed to separate Games vehicles from general traf c 24 hours Games Lanes Of cial Games vehicles only DRURY LANE A301 Surrey Street to operate as northbound one-way only ALDWYCH STRAND ALDWYCH LANCASTER PL WATER No entry to Surrey Street from Strand A4 SURREY ST VICTORIA X ARUNDEL ST STRAND MALTRAVERS ST Temple EMBANKMENT River Thames No vehicles northbound beyond this point, except of cial Olympic vehicles 14

Venue Traffic and Parking Plans Temporary plan put in place to manage local traffic and parking in the areas surrounding each of the competition venues for the Olympic and Paralympic Games. Will include a mixture of temporary parking restrictions and active traffic management measures. LOCOG are still working on these should be finalised in the Spring for more information visit www.london2012.com/making-it-happen/local-access-and-parking/ 15

ROAD EVENTS Olympic Road Events Road Cycling Road Race (Men) Saturday 28 July 2012 Road Cycling Road Race (Women) Sunday 29 July 2012 Road Cycling Time Trial (Men & Women) Wednesday 1 August 2012 Triathlon (Women) Saturday 4 August 2012 Race Walk 20km (Men) Saturday 4 August 2012 Marathon (Women) Sunday 5 August 2012 Triathlon (Men) Tuesday 7 August 2012 Race Walk 50km (Men) Saturday 11 August 2012 Race Walk 20km (Women) Saturday 11 August 2012 Marathon (Men) Sunday 12 August 2012 Paralympic Road Events Road Cycling Wednesday - Saturday 5 8 September 2012 Road Cycling Road Race (Women) Sunday 9 September 2012 16

TORCH RELAY The torch relay is a National Event over 70 days Document produced showing towns visited over the 70 days. for more information and for an interactive map visit http://www.london2012.com/olympic-torch-relay-map Torchbearers will carry the Flame through more than 1,000 cities, towns and villages in the UK. 17

ROAD RESTRICTIONS Road restrictions during the Games, however it is anticipated they will become much slower moving with more traffic and congestion. Some locations will be severely affected at certain times. Some locations will be severely affected The location and time of severely affected areas will change throughout the Games and these are highlighted in the following slides. 18

Olympic Activity Maps for more information and for an interactive map visit http://www.getaheadofthegames.com/travelinaffectedareas/city/london-driving-and-roads.html 19

Other Events going on at the same time... London Festival 2 1st June thru 9th September WIMBLEDON 25th JUNE - 8th JULY London Outdoor Arts Festival 21st July thru 9th September Wimbledon 25th June thru 8th July The Proms 13th July thru 8th September Queens Diamond Jubilee 2nd June thru 5th June Notting Hill Carnival 26th August thru 27th August Ramadan 20th July thru 19th August 20

Ready, Set, Go HOW will this affect the PALLET-TRACK NETWORK 21

What can Customers do? Reduce - pre-order and stock up before the games Re-time - out-of-hours deliveries, change opening times Re-route - deliver to another location / office Revise mode - collect from local depot by request Communication with your customers is key to facilitate changes in operations REDUCE RE-TIME RE-ROUTE Arrange out of hours deliveries, when the roads will be quieter Postpone non-essentials deliveries until after the Games Review postcode data and re-route deliveries where available Consolidate multiple orders into a single delivery to reduce journeys. 22

KEY MESSAGING Deliveries, collections and servicing BUSINESS Operator/supplier What is your current activity? What is the effect of the Games on your locataion(s)? Talk to your suppliers Games effect? Operational constraints Place, time and route Resourcing Talk to your customers Reduce, Re-route, Re-time, Re-mode 23

Code of Practice for Out-of-hours delivery Developed in partnership with the FTA, NAS, Boroughs and London Councils Out-of-hours QUIETER delivery A best practice guide for quieter deliveries that operators can adopt, providing practical advice and guidance Trials undertaken at a range of locations and business types across London, including: - Hotel - Supermarket and convenience store No noise complaints were received at any trial site However, many business addresses will not open at night time. Out of hours delivery surcharge, if a night delivery is necessary. 24

Security and POLICE CHECKS If stopped by the police, drivers should be prepared: Every driver should carry the following three things with them each day to help if they are stopped by the Police: 1. A letter of Authorisation which is a standard form on a Company letterhead identifying the name of the driver and vehicle registration number, where it is going to and who to contact at the Company for more information. This should be the original and not a photocopy. 2. Full photo id, preferably photocard driving licence. 3. Police will expect to see all required tachograph records. 4. All drivers should be in full uniform and driving a liveried vehicle. 25

DELIVERIES TO OLYMPIC VENUES Only freight operators contracted and accredited by a Games Family organisation will be permitted to deliver to venues, including the Athletes Village. Examples of organisations within the Games Family include: - London Organising Committee of the Olympic and Paralympic Games (LOCOG) - Accredited media - Games sponsors 26

DELIVERIES NEAR OLYMPIC VENUES Delivery s to customers near venues, you need to consider: Journey time reliability Additional security screening Venue traffic and parking plans Road restrictions NO right turns Security Delays Likely for more information visit www.london2012.com/making-it-happen/local-access-and-parking/ 27

Ready, Set, Go PLANNING AHEAD 28

WHY HAVE AN ACTION PLAN? Be prepared Plan for extraordinary circumstances Let others know your plans assign responsibilities internally and externally Resource planning allocating vehicles, drivers, costs Its good practice BE PREPARED 29

COntents of action plan Summarise contents What When How Who Recap on 4R s Not just freight - consider all aspects Pass on knowledge to customers - think about wider supply chain CONSIDER ALL ASPECTS 30

TOP TIPS Regularly review TfL maps and traffic restrictions to see how they affect you If your vehicles have to drive into or through these areas allow more time onto your journey (For further information access : www.tfl.gov.uk/2012) Consider resource needs and costs Consider whole supply chain Consider and plan for making out of hours deliveries MAKE SURE YOU RE READY The information contained in this presentation is provided in order to assist in managing the impact the London 2012 Olympic Games and Paralympic Games will have on logistics activities only. Pallet-Track Ltd is not associated in any way with the London 2012 Olympic Games or Paralympic Games. 31