O u t d o o r B i k e a n d B o a r d P a r k i n g 2 0 1 1 P r o d u c t C a t a l o g
CONTENTS Contents 1. About Us 2. Bicycle Racks & Products 3. The Varsity Bike Dock The Jr. Varsity Bike Rack Traditional Bike Racks & Products Skateboard Racks 16. The SkateDock Traditional Skateboard Racks Product Information & Ordering 22.
ABOUT THE COMPANY Since 1991 For 19 years, Park-a-Bike has served Sacramento and the surrounding areas and has been geared to evolve alternative transportation parking through: Practical design Functional engineering Cost effective methods A wide variety of campus, commercial and residential parking and storage solutions Providing safe and secure products Encouraging alternative transportation in our community Clients We have served many businesses, campuses, cities and residential areas for almost twenty years. Some of our past and current clients include: University of Southern California California State University, Sacramento California State University, Monterey Bay California State University, Chico City of Davis, Ca City of San Jose, Ca City of Denver, Co City of Dallas, Tx Ohio Christian University Michigan State University Innovation Our clear understanding of the bike parking industry has led us to create new products that are designed to change the way people feel about bike parking. We have designed the bike dock that protects against damage and theft like no other bike rack has before. With the addition of our customizable Smart Guards, bike parking has never been safer, more secure, or more educational.
PRODUCT INTRODUCTION BICYCLE RACKS Rack vs Dock Park-a-Bike continues to innovate the way we protect and secure your bikes and boards. Our bike docks are designed and engineered to secure your bike from theft, capture and cradle your bike, and protect bike frames from unnecessary metal to metal contact. We hope you enjoy our newest bike friendly design, The Varsity Bike Dock. The features of a bike dock include: Wheel cradles to capture the wheel without causing it to bend Three points of contact when locking up your bike Angled wheel cradles to prevent handlebars from hitting Smart Guards to prevent the dock from scratching the bikes paint as it leans up against the dock Contents Varsity Bike Dock 210 Series Jr. Varsity Bike Rack Rail System 220 Series Jr. Varsity Bike Rack 230 Series Traditional Bike Racks & Products Upgrade Products, Documentation & Mounting Methods Product Finish Options, Powder Coat Color Options & Locker and Shelter Color Options
T h e V a r s i t y B i k e D o c k PRODUCT CHART Varsity Bike Dock Meets APBP Guidelines Yes Bike Friendly Containment **** Simple & Intuitive **** Security **** Density **** Cost Per Bike $$ Cost Per Bike with Shipping $$ KEY * Moderate ** Good *** Better **** Best $ +/- $50 per bike $$ +/- $100 per bike $$$ +/- $500 per bike $$$$ +/- $1000 per bike These ratings are based on an interior study conducted by our Engineers and Designers.
THE VARSITY BIKE DOCK FEATURES AT A GLANCE Each individual dock secures two bikes U-lock and cable lock compatible 3 contact points with a U-lock 2 points of contact with the bike Single unit replacability No wheel bending Case hardened locking loop for added theft protection Built for maximum space efficiency This dock will fit anywhere bike parking is needed Smart Guards, the first of their kind that uses a gel coat, protects the bike finish when leaning the bike against the locking loop Buddy locking system allows for two bikes to be locked up simultaneously with one cable lock Patented angle bike cradles capture your wheel and also allows for a tighter fit with minimal contact The Varsity Bike Dock 210 Series Our 210 series docks are made to be reversible so each base unit can be flipped to be either a right facing or left facing dock, and then the stem of the head assembly is easily bolted to the base. SKU Sided Mount Finish Options Smart Guards Free Standing Unit Rail Unit DV211 Single Surface Galvanized/ Powder Coat PAB or custom Available as an add-on Available as an add-on DV212 Single In-ground Galvanized/ Powder Coat PAB or custom Not available Not available 70 34 1/16 70 34 1/16 7 7/8 19 19 Varsity Bike Dock overhead, all 210 series Varsity Bike Dock all surface mounted Varsity Bike Dock all surface mounted Varsity Bike Dock all in ground mounted
THE VARSITY BIKE DOCK MATERIALS: all Varsity series products are constructed with the following materials ASTM A36 Steel for all structural steel plate (standard) and ASTM A53 Steel for all Pipe (standard). 300 Series Stainless Steel is also available as a special order. FINISHES: all Varsity series products are available in the following finish options Galvanized A zinc oxide coating protects from elements that can lead to oxidation, corrosion and rust that can cause the eventual weakening of the steel. Black Powder Coat Final Coat Polyester based Powder Coating this offers a hard shell finish to the product to protect the metal substrate from oxidizing. Our finishes withstand harsh conditions with a strong polyester UV-stable coating with superior salt spray protection. MOUNTING Surface Mount An above ground mount that is anchored to the base material for a semi-permanent bike rack. In Ground Mount An in-ground mount is embedded into a concrete base using a combination of cement and gravel for a permanently installed bike rack. Rail Mount Add a rail kit to have your Varsity Bike Docks mounted to a rail for a fast surface install of a large number of docks. Free Standing Mount Add free standing legs along with the rail for a free standing bike parking system that is perfect for areas that need lots of bike parking, but cannot have anchored racks due to base materials such as asphalt, dirt, or gravel. Varsity Bike Dock 210 Series Surface Mount DV211 Varsity Bike Dock 210 Series In Ground Mount DV212 MINIMAL SPACE USE RECOMMENDATION Wall Setbacks Footprint: For racks parallel to a wall 110 x 68 Minimum: 16 Distance Between Racks Minimum: 24 Street Setbacks Minimum: 68 *These are out suggested minimal clearances Each DV211 Varsity Bike Dock neck is attached to the base with two 1/2 carriage bolts and can be reversed for either a left facing or right facing dock. Each unit mounts to concrete with two 3/8 x 4 1/2 wedge sleeve anchors. Each DV212 Varsity Bike Dock neck is attached to the base with two 1/2 carriage bolts and can be reversed for either a left facing or right facing dock. Each Varsity Bike Dock unit is secured to the below ground mounting base using two 1/2 carriage bolts.
T h e J r. V a r s i t y B i k e R a c k PRODUCT CHART Jr. Varsity Bike Rack Meets APBP Guidelines Yes Bike Friendly Containment *** Simple & Intuitive *** Security **** Density **** Cost Per Bike $ Cost Per Bike with Shipping $ KEY * Moderate ** Good *** Better **** Best $ +/- $50 per bike $$ +/- $100 per bike $$$ +/- $500 per bike $$$$ +/- $1000 per bike These ratings are based on an interior study conducted by our Engineers and Designers.
THE JR. VARSITY BIKE RACK FEATURES AT A GLANCE Economical alternative to the Varsity Bike Dock Each individual rack secures two bikes U-lock and cable lock compatible 3 contact points with a U-lock Single unit replacability Case hardened locking loop for added theft protection Built for maximum space efficiency This rack will fit anywhere bike parking is needed Smart Guards, the first of their kind that uses a gel coat, protects the bike finish when leaning the bike against the locking loop Buddy locking system allows for two bikes to be locked up simultaneously with one cable lock In ground and surface mount available The Varsity Bike Rack 230 Series Our 230 series racks are the best option for schools or cities that need to install new racks, but need to keep budget in mind. SKU Sided Mount Finish Options Smart Guards Free Standing Unit Rail Unit DV231 Single Surface Galvanized/ Powder Coat PAB or custom Available in the DV220 series Available in the DV220 series DV232 Single In-ground Galvanized/ Powder Coat PAB or custom Not available Not available *Please call or email if you would like specs for the DV232
THE JR. VARSITY BIKE RACK MATERIALS: all Varsity series products are constructed with the following materials ASTM A36 Steel for all structural steel plate (standard) and ASTM A53 Steel for all Pipe (standard). 300 Series Stainless Steel is also available as a special order. FINISHES: all Varsity series products are available in the following finish options Galvanized A zinc oxide coating protects from elements that can lead to oxidation, corrosion and rust that can cause the eventual weakening of the steel. Black Powder Coat Final Coat Polyester based Powder Coating this offers a hard shell finish to the product to protect the metal substrate from oxidizing. Our finishes withstand harsh conditions with a strong polyester UV-stable coating with superior salt spray protection. MOUNTING Surface Mount An above ground mount that is anchored to the base material for a semi-permanent bike rack. In Ground Mount An in-ground mount is embedded into a concrete base using a combination of cement and gravel for a permanently installed bike rack. Jr. Varsity Bike Rack 230 Series Surface Mount DV231 Jr. Varsity Bike Rack 230 Series In Ground DV232 MINIMAL SPACE USE RECOMMENDATION Wall Setbacks Footprint: For racks parallel to a wall 110 x 68 Minimum: 16 Distance Between Racks Minimum: 24 Street Setbacks Minimum: 68 *These are out suggested minimal clearances Each DV231 Jr. Varsity Bike Rack unit is fully welded without wheel troughs, but still offers proper spacing between bikes because of the wing spacing. Each unit mounts to concrete with a triangular flange and three 3/8 x 4 1/2 wedge sleeve anchors. Each DV232 Jr. Varsity Bike Rack unit is fully welded without wheel troughs, but still offers proper spacing between bikes because of the wing spacing. Each unit is installed in ground using a combination of cement and gravel for a permanently installed bike rack.
THE JR. VARSITY BIKE RACK Product Add-On s Smart Guards customize, brand, protect The Smart Guards are added to the Varsity Bike Dock to help defend against paint damage that can occur as bikes lean up against the rack. The soft gel coated guard comes with our Park-a-Bike logo, but can be customized to have almost any logo, slogan, or organization name to promote sponsors, advertisers, school branding, or information on local bike registration programs for a small additional cost. Rail and Free Standing Units plan, configure, mount, See our Jr. Varsity Bike Rack Rail System series for rail mounted and free standing options that are perfect for areas that require larger amounts of bike parking or areas that cannot have concrete mounted racks.
TRADITIONAL RACKS & PRODUCTS COMPARISON CHART Event Racks Wave Hoop Grid Pole Style/ Space Saving Lockers Shelters Bollards Meets APBP Guidelines N o N o Ye s N o Ye s Ye s Ye s N/ A Bike Friendly Containment * * ** ** ** **** **** N/A Simple & Intuitive * ** ** **** ** *** **** N/A Security * ** *** * ** ** **** N/A Density *** ** *** ** * **** * N/A Cost Per Bike $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ Cost Per Bike+Shipping $ $$ $ $ $ $$ $$$$ $$$$ KEY * Moderate ** Good *** Better **** Best $ +/- $50 per bike $$ +/- $100 per bike $$$ +/- $500 per bike $$$$ +/- $1000 per bike *These ratings are based on an interior study conducted by our Engineers and Designers.
PRODUCT SUMMARY Event Racks Rental Only Portable Bike Parking 6-8 Bikes Inverted U Racks HR 100, 200, 300, HRM & CR Series 2-8 Bikes Wave Style Racks WR 200, 300, 400, & 500 Series 5-13 Bikes Grid Style Racks GR 6200, 6400, Flair, Traditional & Curve It Series 5-20 bikes Perfect to rent for the next big racing event Lightweight stand folds into a compact, heavy-duty tote-bag Quickly sets up without any tools Strong and sturdy stand won t tip over Detailed product info and brochures can be downloaded at www.parkabike.com Available in surface, below ground, or rail mounted options Heavy duty tubing ranging from 1 2/3-2 3/8 outer diameter Able to be secured by standard and U style locks Detailed product info and brochures can be downloaded at www.parkabike.com Available in 5, 7, 9, 11 and 13 bike capacities Heavy duty tubing ranging from 1 2/3-2 3/8 outer diameter Multiple finish options are available Below ground or surface mounted options Detailed product info and brochures can be downloaded at www.parkabike.com Individual units can hold 5, 6, 9, 10, 12, 18 or 20 bikes 14-15 gauge tubular steel Above ground, or standard leg mount for semi-portable units Single or double sided Detailed product info and brochures can be downloaded at www.parkabike.com Bollard Style Racks Post & Ring, Bike Post, Bike Loop Bike Key, Meter Post, Bollard, Bike Bollard 2 Bikes Space Saving Racks Stretch Racks Vertical Racks 4-10 Bikes Bike Lockers 300 & 350 SERIES 1-2 Bikes Outdoor Shelters Butterfly, Spokes, Haven, Parachute, Arch, Apex, Oasis, Sentry Able to secure two bikes Great for downtown areas Multiple styles and shapes available 1 5/8-4 1/2 outer diameter tubing Below ground or surface mounted options are available Detailed product info and brochures can be downloaded at www.parkabike.com Double decker or vertical rack units Small 45 x 72 or 72 x 63 footprints Ideal for areas dedicated for bike storage Surface and wall mounted for security Detailed product info and brochures can be downloaded at www.parkabike.com The most secure way to store your bike Stand alone or grouped mounting options Fiberglass/reinforced plastic composite One and two bike capacities No assembly required Easily relocated after installation Accessories available to maximize security and ease of use Available in multiple sizes and shapes to fit a number of different locations A cost effective way to shelter bikes from the elements Multiple roof options and colors to choose from Fully enclosed parking is available on select models Frames are made of heavy gauge steel and roofs are multiwall translucent polycarbonate
3/8 Check instructions that come with your rack for exact drill depth 3/8 3/8 3/8 90º parkabike.com 800 630-7225 info@parkabike.com PRODUCT INFORMATION Upgrade Products, Documentation & Mounting Methods Bike Rack upgrade and add-on products We offer anchor kits, bolts and tamper proof nuts as add-on s and upgrade products to help improve traditional style racks. Please contact us by phone at 800-630-7225 or email us at info@ parkabike.com if you have questions about any of these products or would like additional information. Extended Catalogs, Spec Sheets & Installation Instructions If you are interested in any of our traditional style bike racks, lockers, or shelters and would like further information, you can download specifications, footprints, installation instructions, CAD drawings and extended catalogs from our website at: www.parkabike.com. FEATURES AT A GLANCE Wave Style In Ground or Surface Mounts available Double Sided 2 3/8 outer diameter Tubular steel rack provides superior strength and security Wider loop spacing provides easier loading and unloading of bicycles Rounded corners make it safer to be used around children in schools and parks 5, 7, and 9 bike capacity choices are available Able to be secured with standard cable locks and U style locks WAVE RUNNER 500 Series PRODUCT CHART KEY 500 Series Wave Runner Meets APBP Guidelines No Bicycle Friendly Containment * Simple and Intuitive ** Security ** Density ** Cost Per Bike $ Cost Per Bike +Shipping $$ * Moderate $ +/- $50 per bike ** Good $$ +/- $100 per bike *** Better $$$ +/- $500 per bike **** Best $$$$ +/- $1000 per bike These ratings are based on an interior study conducted by our Engineers and Designers. parkabike.com / P: 800 630-7225 / info@parkabike.com Bike Rack Mounting Options A. Surface mount: an above ground mount that is anchored to the base material through the product specific flange plate. B. In Ground mount: the bicycle rack is embedded into concrete a base C. Rail Mount: bike racks are anchored to rails to produce a free standing unit that can hold numerous bikes as either a single sided or double sided unit. D. Standard Leg Mount: legs are added to the rack to produce a free standing bike parking unit that is heavy and sturdy enough to not need anchoring to the base material. Surface mounted racks should be mounted in concrete only. Check with Park-a-Bike if you questions about your mounting method. Watch installation videos online at www.parkabike.com/videolibrary.html HOOP RUNNER Installation Instructions- Below Ground A. B. 1. Form or core-drill the hole or holes for installing the racks into the starting base material to the depth recommended for your specific racks installation (these will be provided with your shipment) Note: The hole should be 3/4 inch larger than the outer diameter of the post. MATERIALS Shovel or core-drill Measuring tape Level Concrete or grout 2. Be sure the hole is clean and free of debris and insert the post, holding it level and measuring that the hole is 3/8 inch larger on either side of the post. STARTING BASE MATERIALS Solid concrete is the base material we recommend for the installation of Hoop Runners. Call us to check with installation for other base materials. 3. Continue holding the post level in the ground, and fill the remaining space between the concrete and post with cement or grout. INSTALLATION TIPS Be sure to go over the installation instructions that are shipped with your dock for specific measurements and drill depths. Also be sure to measure out the locations where you will be drilling so the docks fit within the minimum space required for your racks and bikes. Make sure the holes are at least 6 away from any cracks in the base material. C. D. 4. Use a level to make sure the post is level and forms a 900 to the ground. If inserting more than one post, verify that all posts are aligned correctly and are at the correct height in relation to one another. *Let the post(s) sit until the cement or grout is completely set before using the racks. NOTE *Some racks need to be braced until the cement is completely set. Check your racks specific installation instructions to see if this applies to your install and what materials to use to brace your racks. parkabike.com / P: 800 630-7225 / info@parkabike.com
PRODUCT INFORMATION Product Finish Options, Powder Coat Color Options & Locker and Shelter Color Options Product Finish Options Black Powder Coat: Black powder coat resists cracking and peeling and is extremely abrasion, corrosion and chemical resistant, leaving you with a durable look. Galvanized: has a zinc oxide coating to protect from elements that would normally lead to oxidation and corrosion, and the eventual weakening of the steel. Stainless Steel: does not stain, rust, or corrode as easily as ordinary steel. Black Rubber Dip: is very flexible, it won t crack, chip or become brittle. It insulates from vibration and heat, and it s durability resists weather, chemicals, impact and abrasion. Fiberglass Reinforced Plastic: dent resistant, has low thermal expansion, is corrosion resistant, has insulating properties, is lightweight as well as stiff, and has a high impact tolerance. (lockers only) Powder Coat Color Options These powder coat colors are available for most of our bike racks for an additional cost. Please call or email us if you would like a quote for you order or have questions about our powder coat color options. *Due to different monitor and printer calibrations, the colors you see may not be the exact colors of the final powder coated product. Please call us for a color chip sample if you would like to see exact colors. PC02 Silver Hammertone Semi-gloss PC03 Blue 90% Gloss PC04 Light Blue 90% Gloss Locker and Shelter Color Options These colors are available for our products and custom colors can be provided for an additional cost. Our lockers are constructed of a fiberglass composite that is highly durable and resistant to fading, damage and rust. Our shelters roofs are a translucent polycarbonate that diffuses light and are recyclable. Please call or email us if you would like a quote for you order or have questions about our color options. *Due to different monitor and printer calibrations, the colors you see may not be the exact colors of the final products. Please call us for a color chip sample if you would like to see exact colors. PC05 Green 70% Gloss Grey (lockers) Black Powder Coat (not available for lockers) PC06 Orange 90% Gloss Tan (lockers) Galvanized (not available for lockers) PC07 Yellow 90% Gloss Clear (shelters roofs) Stainless Steel (not available for lockers) PC08 Red 90% Gloss Opal (shelter roofs) Black Rubber Dip (bike racks only) PC09 Hi-Reflective White 90% Gloss Blue (shelter roofs) Fiberglass Composite (Lockers only) PC10 White 50% Gloss Green (shelter roofs)
PRODUCT INTRODUCTION SKATEBOARD RACKS The New SkateDock With a significant rise in the amount of people boarding to school, work and just for fun, the demand for better board parking has risen. At Park-a-Bike, we are aware of this need and are making products that maximize the space allotted for board parking while making cost effective racks. Our signature rack, the SkateDock, is the most board friendly rack on the market today! Contents The SkateDock SkateDock WM Series SkateDock SM Series Product Options Traditional SkateBoard Racks Product Listings & Product Options
T h e S k a t e D o c k PRODUCT CHART SkateDock Board Friendly Containment **** Density **** Security *** Space Saver *** Simple and Intuitive *** Finish Options ** Cost Per Board $ KEY * Moderate ** Good *** Better **** Best $ +/- $50 per board $$ +/- $100 per board $$$ +/- $500 per board $$$$ +/- $1000 per board These ratings are based on an interior study conducted by our Engineers and Designers.
THE SKATEDOCK FEATURES AT A GLANCE Designed to mount to a floor or wall surface Available in 6 and 10 single sided models and 12 and 20 double sided models Able to hold both long boards and skateboards Galvanized finish is our standard finish option to protect from harsh outdoor climates Rings allow for easy locking of all kinds of boards The racks allow multiple locking options, including pad lock, U-lock, or a short cable lock Some assembly required Ideal for schools, malls and skate parks The SkateDock WM Series Our WM series docks are designed to be mounted to a wall using 6 masonry anchors 3/8 in diameter going to the wall for a secure and space saving unit. SKU Capacity Sided Mount Finish Options WM-6 6 Single Wall Galvanized
THE SKATEDOCK The SkateDock SM Series Our SM series docks are designed to be mounted to a concrete surface using four 3/8 x 4 1/2 wedge sleeve anchors. SKU Capacity Sided Mount Finish Options SM-6 6 Single Surface Galvanized SM-10 10 Single Surface Galvanized SM-12 12 Double Surface Galvanized SM-20 20 Double Surface Galvanized SM-10 SM-10 All SkateDock models All SkateDock models *For specs on other SkateDock models, please contackt Park-a-Bike
THE SKATEDOCK Product Options MATERIALS: all SkateDock series products are constructed with the following materials ASTM A36 Steel for all structural steel Composite or recycled PE for all top shelves FINISHES: all SkateDock series products are available in the following finish options Galvanized A zinc oxide coating protects from elements that can lead to oxidation, corrosion and rust that can cause the eventual weakening of the steel. MOUNTING Wall Mount Mounts your SkateDock to a wall using 6 masonry anchors 3/8 in diameter going to the wall for a secure and space saving unit. Surface Mount Mounts your SkateDock to concrete using a flange and 3/8 anchors to secure it for a sturdy surface mounted rack. SkateDock Wall Mounted Single Sided WM-6 SkateDock Surface Mounted Single Sided SM-6 SkateDock Surface Mounted Double Sided SM-12 SkateDock Surface Mounted Single Sided SM-10 SkateDock Surface Mounted Double Sided SM-20
TRADITIONAL SKATEBOARD RACKS Geneis Nova Omega COMPARISON CHART Genesis Nova Omega Spartan Your Board Will Like it ** ** ** *** Walkway Friendly *** * *** *** Security *** ** ** *** Space Saver ** * *** ** Simple and Intuitive ** ** ** ** Finish Options ** ** ** ** Portable * ** ** * Cost Per Board $ $$ $$ $$$ KEY * Moderate ** Good *** Better **** Best *These ratings are based on an interior study conducted by our Engineers and Designers. $ +/- $50 per board $$ +/- $100 per board $$$ +/- $150 per board $$$$ +/- $200 per board
PRODUCT SUMMARY & OPTIONS Genesis 5-8 Boards Omega 4-7 Boards Nova 5-42 Boards Vertical wall mount design for efficient space use Available in 5 and 8 board models Several finish options to choose from Rings allow for easy locking with multiple types of boards Great for schools, skate parks, and malls Spartan 5-20 Boards Designed to mount to a concrete surface for quick and simple board storage Available in 5, 8, 10, 16, or 20 skateboard models Able to hold both long boards and skateboards Available in single and double sided options Zinc plated finish Vertical wall mount for easy and efficient locking Available in either 4 or 7 board models Zinc coated finish can withstand harsh outdoor weather conditions Rings allow for easy locking of many different types of boards Constructed with heavy gauge steel Product Options Finish Galvanized: protects from elements that would normally lead to oxidation and corrosion, and the eventual weakening of the steel. Zinc: prevents oxidation of the protected metal. Powder Coat: resists cracking and peeling and is extremely abrasion, corrosion and chemical resistant, leaving you with a durable look. Mount Wall Mount: Mounts your skateboard rack to a wall using anchors going into the wall for a secure and space saving unit. Surface Mount: an above ground mount that is anchored to the base material through the product specific flange plate. Surface mounted Available in double decker for maximum space efficiency Available in 4, 7, 14, 28, or 42 board capacities Bolt together design allows for easy replacement of damaged or vandalized parts Rings allow for easy locking of multiple kinds of boards Galvanized Zinc Black Powder Coat PC Grey PC Blue PC Green PC Yellow PC Red PC Brown PC Tan PC White
PRODUCT INFORMATION Documents, Policies & Ordering Documentation If you are interested in any of our traditional style bicycle or skateboard racks and would like detailed information, spec sheets, installation instructions or an extended version of this product catalog, please contact us by phone at 800-630-7225 or email us at info@parkabike.com. Footprint drawings, installation instructions, CAD files, and 3D renderings of our produts can be downloaded from our website at: www.parkabike.com Warranties & Policies We want to offer great products and great customer service, and that is why we offer limited lifetime warranties on our bicycle and skateboard racks. We feel it is important to let our customers know that as long as the original buyer owns our products, they are protected. Park-a-Bike is a supporter of the cycling lifestyle and we want to provide quality products and piece of mind to those who also support and live it. Parkabike Inc. warrants that our products are free from defects in workmanship and materials to the original consumer. Please retain your invoice or sales slip for your records, as proof of purchase will be required if any claims are made. Returns are accepted 30 after delivery. Any additional shipping costs are the responsibility of the customer. Ordering & Shipping Orders can be placed over the phone by calling 1-800-481-8524. If you are unsure of what will best suit your space, feel free to call us and we will be happy to assist you in choosing the right rack. You can also order online from our website at www.parkabike.com Our racks ship UPS and are usually delivered by truck 7-8 business days after the order is processed. Please allow 1-2 business days to process orders. Shipping rates are dependent upon the order and can be quoted with your purchase. For convenience, we accept a number of different payment options including credit terms for orders exceeding $2500. Our website also offers a Funds Finder tool to help find Federal, State, or local grants to help fund improvement or renovation projects.