FREE BOOK* *Subject to someone actually writing the book in the first place** **I wouldn t hold my breath

FREE BOOK* *Subject to someone actually writing the book in the first place** **I wouldn t hold my breath

About Me Dan Brown Why am I here: I m passionate about helping organisations transform, to improve service delivery to customers, and improve the working lives of people within the organisation. I happen to be a coach, teacher and speaker, focusing on Lean Kanban and Agile. I m sometimes called KanbanDan I m an Accredited Kanban Trainer, ICAgile Instructor and Certified Professional in Agile Coaching and Agile Facilitation. I am a Scrum.Org PSM(I&II), PSK practitioner and lapsed Scrum Alliance CSM and CSP.

About You.. Have you taken your brave pills today? If you know the answer, buzz in If you don t know the answer buzz in and be a chancer Your rejection target for today

Lets break some things first

Scrum is great for cross functional team delivery But not so great for large multi-team service delivery flows

A group of great individuals doesn t magically make a great team Otherwise Manchester City would win the league every year, right?

A group of great teams doesn t magically make great value flow

Lets look at it: Single scrum team Need Customer Single Scrum Team Deployable Product Increment

Sequential Team Value Flow Need Scrum Team 1 Scrum Team 2 Non-Scrum Team Customer Non-Scrum Team Non-Scrum Team Scrum Team 1 Deployable Product Increment (Eventually) (If we re lucky)

Lets put it all back together again Get your buzzing hands ready

What is Scrum for? Jeff Sutherland and I developed the Scrum process for complex product development. Ken Schwaber www.controlchaos.com

The Scrum Guide says: Scrum is a framework for developing, delivering, and sustaining complex products

What about Kanban? Kanban is something you introduce to evolve an existing process David J Anderson on LinkedIn.com

The Kanban guide* says: Kanban is a method for defining, managing, and improving services that deliver knowledge work *Essential Kanban Condensed Carmichael and Anderson http://leankanban.com/guide/ - free ebook version

Scrum is a delivery method Kanban is an improvement method

Scrum Tells you how to deliver products Says you should improve Kanban Assumes you re delivering already Tells you how to improve

Scrum Tells you 1 way to drive a car Kanban Shows you how to improve your driving

Scrum Tells you how to play the game Kanban Tells you how to improve your game

Kanban is not agile but it is the alternative path to agility Using Kanban to improve your services will lead you to become (more) agile Benefits include: High optionality of work selected Fast delivery of work items encouraged Focus on units of value delivery rather than units of work Customer focus as a principle, and customer engagement needed Inspect and adapt, but with more obvious things to inspect Validated learning

Kanban and Scrum? Kanban and Scrum aren't even of the same genus: Scrum is a Team software framework development to deliver lifecycle Product methodology; Kanban is a management Service delivery method improvement that prescribes method the structure to evolve existing workflow processes. You can apply Kanban to an instance of Scrum.

First steps to a wider world Kanban allows decoupling of cadences, so you can deliver fortnightly, Plan, Commit and Replenish weekly, or daily, or twice a week, or whatever works best for you. Be as agile as you want to be. This is the first step I have seen most often in Using Kanban On Top Of Scrum teams Wow that is a mouthful, perhaps we can merge the two words together in a portmanteau, Jedward style: Let s say it together, 1, 2, 3 KANBUM! OK, maybe not

There is no Scrumban methodology Sorry, there just isn t, despite the CVs I ve seen it on You cannot hybrid Scrum and Kanban in the same way you cannot hybrid XP and Scrum in to XScrumP Scrum is a framework to build in and around If you use C# in a Scrum team we don t call it Sc#rum do we?

Second steps to a wider world Kanban usually spreads (infects) upstream and downstream we start looking at a wider picture beyond just their own team. Everyone involved starts looking right to left across the whole org. Soup to Nuts for service delivery We start to care about the things the customer cares about, instead of the org chart Just like those end to end single scrum team orgs do.

Big organisation processes Need Scrum Team 1 Scrum Team 2 Non-Scrum Team Customer Deployable Product Increment (Eventually) Non-Scrum Team Non-Scrum Team Scrum Team 1 What if this is your team? Lets make it more visual

StarbanDan s Coffee Shop Customer Lets use an example we all know to explain a real Kanban Board Customer Queue 2 2 10 4 2 3 3 4 Selected Order Payment Brew Coffee Prep Milk Lid Cup Sleeve Call Out Doing Done Doing Done Doing Done Doing Done Doing Done Doing Done Name Done

StarbanDan s Coffee Shop Customer Lets use an example we all know to explain a real Kanban Board Customer Queue WIP Limits 2 2 10 4 2 3 3 4 Selected Order Payment Brew Coffee Prep Milk Lid Cup Sleeve Call Out Doing Done Doing Done Doing Done Doing Done Doing Done Doing Done Name Done Buffer Lanes

Big organisation processes Need Scrum Team 1 Scrum Team 2 Non-Scrum Team Customer Deployable Product Increment (Eventually) Non-Scrum Team Non-Scrum Team Scrum Team 1 What if this is your team?

Big organisation processes Customer Scrum Team 1 Scrum Team 2 Non-Scrum Team Scrum Team 1 Non-Scrum Team Non-Scrum Team 4 4 4 4 2 3 3 4 Options Selected Discovery Build Deployment SIT Test UAT Pre-prod Doing Done Doing Done Doing Done Doing Done Doing Done Testing Doing Done Deployment Done Improved Live Service

Customer 4 4 4 4 2 3 3 4 Options Selected Discovery Build Deployment SIT Test UAT Pre-prod Doing Done Doing Done Doing Done Doing Done Doing Done Testing Doing Done Deployment Done Improved Live Service

Concluding thoughts Cohen brothers style

Concluding thoughts Group feedback style Visualising the whole system helps us see where it needs to be improved Limiting WIP shifts us from focusing on working on our bit to delivering he most value we can They bring the pain forward and improve our delivery PSK is a good step forward for us all to work together Kanban classes can help you learn how to improve Metrics make all this even better