RTC TRANSIT OPERATING STATISTICS RTC RIDE RTC RAPID RTC INTERCITY SIERRA SPIRIT

RTC TRANSIT OPERATING STATISTICS RTC RIDE RTC RAPID RTC INTERCITY SIERRA SPIRIT September 218

RTC TRANSIT OPERATING STATISTICS REPORT TABLE OF CONTENTS RTC Transit Highlights... Page ii RTC Transit Summary... Page iv System Reports... Page 1 Revenue and Cost... Page 5 Economic Data... Page 6 Route Comparison Data... Page 9 Monthly Operating Statistics... Page 11 RTC RAPID... Page 16 RTC INTERCITY... Page 18 SIERRA SPIRIT... Page 2 Token Transit Smart Phone Fare Payment... Page 22 National Comparisons... Page 23 Historical Ridership by Fare Category... Page 25 TRANSIT HIGHLIGHTS Page i

RTC TRANSIT HIGHLIGHTS September 218 RTC Transit There was a minor service change in January which involved the rerouting of Route 9 away from Harvard Way to improve on-time performance as well as service reductions on RTC RAPID and Routes 6 and 14 due to staffing issues. There were 613,916 rides in September, 3.1% lower than last September. Weighted average daily ridership at 21,2 was 1.3% lower than last September. (There was one less weekday and one more Sunday this month compared with September last year.) There were 19,41 service hours (revenue vehicle hours) 5.4% lower than last year. Due to staffing issues, there were 61 missed trips. Bus driver staffing is an issue across the nation, but Reno is even worse when accompanied by exceptionally high housing costs and higher wage manufacturing jobs. Productivity this month at 31.6 rides per service hour was 2.3% higher than last year. There were 7.36 million rides over the last 12 months. This is.7% lower than the previous 12 months. August 217 to July 218, operating cost was $25.3 million and fare revenue was $5.5 million. Net operating cost was $19.8 million up 1.1% compared with the previous 12 months. Operating cost was down 1.4% and fare revenue was down 9.6% compared with the previous 12 months. The farebox recovery ratio (revenue divided by cost) was 21.9%, 2. percentage points lower than the previous 12 months. Total operating costs have started to increase as hourly operating contract costs have also increased (3.2% from 218 to 219). External Impacts on Ridership Average temperature at 68.3 F was 2.4 F warmer than last year. There was no rain this month compared with eight days of rain last year. The average price of gas in Reno at $3.42 was 1% higher than last year. The Reno-Sparks area unemployment rate in August was 3.7%. There are 241K employed people. This is the most employed people in the area ever. Nevada s unemployment rate for September was 4.5%. This is the lowest since June 27. The national unemployment rate for August was 3.7%. This is the lowest since 1969! Historical Impacts on Ridership While employment has increased in the region, the makeup of local employment has significantly changed. When Reno was a tourism and gaming town, a large portion of employment was in the low-wage service industry whereas recently TRANSIT HIGHLIGHTS Page ii

jobs tend to be higher wage, spread out, and require cars. While we experienced a ridership increase from the economic rebound, continued employment provides people with sufficient income to buy and drive cars. The percentage of subprime and deep subprime auto loans has increased since the Great Recession, in large part due to more lax lending requirements. Uber started permanent service in Reno in 2 and Lyft started shortly after. Nevada has allowed driver s licenses for people who are undocumented. As downtown and midtown areas in-fill and gentrify, this also pushes lower income people to the suburbs where they are much more likely to need cars. The drop in ridership is also a nationwide trend as illustrated by the chart on page 4 which compares RTC transit ridership with US and Canadian bus ridership. With the growth of online shopping, it is also likely that bus trips used for shopping has fallen substantially, especially for those with mobility challenges who would prefer online shopping. Also, young people no longer hang out physically as much as they prefer to socialize electronically. There has been an increase in people working primarily from home, approximately eight million according to US Census Bureau estimates, taking over transit as the second most common means of getting to work. Alternative modes of travel have also become more popular including bicycle rentals which started in Reno in the form of LimeBike in May 218. There will also soon be electric scooter rentals. There are also more Baby Boomers retiring and using transit less as well as moving from transit to paratransit service. RTC ACCESS ridership from October 217 to September 218 has increased 6.5% over the previous 12-month period. TRANSIT HIGHLIGHTS Page iii

RTC TRANSIT SUMMARY RTC Transit Fare Categories In September, adult ridership was down 6.8% compared with last year (page ). Adult ridership made up 54% of total ridership. By comparison, in 1996, adult ridership made up 71% of total ridership. In September, reduced fare ridership was up 1.5% compared with last year. Reduced fare ridership made up 46% of total ridership. (Page 25 shows the steady annual growth of reduced fare ridership since 1996.) In 218, the RTC carried almost one million more reduced fare rides than 2 years ago. This month, cash ridership was down 5.9% compared with last year. Pass ridership was down.8%. Pass ridership now makes up 65% of all ridership. Cash only makes up 32% of total ridership. Page 25 shows the steady decline of cash ridership. What is interesting is that cash ridership was on the decline before the Great Recession and may be indicative of the steady decline of tourism/gaming in the area. Also, since 24, cash fares have also been raised much more than pass fares. In December 216, the RTC launched Token Transit, a smart phone payment application. 6,7 passes were sold this September generating $47K in pass sales (page 22). There were an estimated 59K Token trips. Token now makes up about one in every seven pass rides and one in every ten rides. RTC Route Ridership For September, Route 5 (serving Sutro St and Sun Valley) had the highest productivity in the system with 4. trips per service hours. Route 12 (serving GSR and Neil Rd) had the second highest productivity with 39.1 trips per service hour. Route 17 (N Virginia St and Lemmon Valley) had the lowest productivity in the system with 16.9 trips per service hour. Route 13 (serving the VA Medical Center and Grove St) ridership increased the most at 2% over the previous year. This increase is the result of the Route 9 routing change in January which no longer serves Harvard Way. Route 7 (serving N Virginia St and Stead) increased the second most at 1%. Route 14 (serving Mill St and Capital Bl) fell the most by 22% followed by Route 17 (serving N Virginia St and Lemmon Valley) which fell by 21%. Both these routes experienced service hour cuts in January. TRANSIT HIGHLIGHTS Page iv

RTC RAPID Virginia Line There were 88.5K rides on the RAPID Virginia Line this month down 16% compared with last year (page 16). Productivity at 45.8 trips per service hour is up 2.6%. Service hours dropped 18% compared with last year. There were 1.76 million rides over the last 12 months for both the RAPID Virginia Line and Route 1, up.3% compared with the previous 12 months. RTC INTERCITY There were 2,54 rides this month, up 1.6% compared with last September (page 18). At 1.2 rides per service hour, productivity is up 7.4% compared with last year. There were 29,21 rides over the last 12 months, up 1.2% compared with the previous 12 months. SIERRA SPIRIT There were 11,96 rides this month, down 12% compared with last September (page 2). Productivity at 16.8 rides per service hour is 13% higher than last year. There were 129K rides over the last 12 months, down 8.8% compared with the previous 12 months. TRANSIT HIGHLIGHTS Page v

RTC Transit Rolling 12-Month Ridership Comparison Most Recent 12 Months Percent Previous 12 Months Month Year Ridership Change Month Year Ridership Oct 217 645,94 4.1% Oct 216 619,547 Nov 63,839-1.5% Nov 612,86 Dec 64,136-1.% Dec 61,72 Jan 218 63,435 2.9% Jan 217 586,698 Feb 56,55-2.8% Feb 576,563 Mar 61,17-5.5% Mar 645,957 Apr 64,696.1% Apr 64,84 May 634,454.8% May 629,175 Jun 617,221.% Jun 617,45 Jul 68,624 -.7% Jul 612,775 Aug 656,543-1.5% Aug 666,386 Sep 613,916-3.1% Sep 633,879 TOTAL 7,362,633 -.7% TOTAL 7,4,392 RTC Transit includes RTC RIDE, RTC RAPID, RTC INTERCITY, & SIERRA SPIRIT RTC Public Transportation and Operations Page 1 RTC Transit Monthly.xlsx

RTC Transit FISCAL YEAR COMPARISONS Average Weekly Ridership 3 RIDERSHIP Thousands 25 2 1 16 17 18 19 5 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Productivity Passengers per Revenue Vehicle Hour 4 35 3 25 2 1 5 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun 16 17 18 19 Revenue Vehicle Hours 25 REVENUE VEHICLE HOURS Thousands 2 1 5 16 17 18 19 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun RTC Public Transportation and Operations Page 2 RTC Transit Monthly.xlsx

RTC Transit WEIGHTED AVERAGE DAILY RIDERSHIP Perc. Change From: Month 19 18 17 16 18 17 16 Jul 19,972-1.7% -2.1% -7.9% 2,317 2,41 21,676 Aug 2,947-1.5% -1.3% -7.8% 21,267 21,213 22,719 Sep 21,2-1.3% -1.2% -1.4% 21,482 21,458 23,655 Oct Nov Dec Jan Feb Mar Apr May Jun Weighted Avg. Daily Ridership = ( (avg. weekday X 5) + avg. Saturday + avg. Sunday ) / 7 Holidays are excluded from the weighted average. Month Recent 12 Mos. WEEKDAY, SATURDAY, AND SUNDAY RIDERSHIP ROLLING TWELVE MONTH COMPARISON Weekday Saturday Sunday Percent Previous Recent Percent Previous Recent Percent Change 12 Mos. 12 Mos. Change 12 Mos. 12 Mos. Change Previous 12 Mos. Oct 23,379 3.8% 22,518 16,41-2.4% 16,814 13,23 4.% 12,518 Nov 22,758-2.9% 23,443 16,42 3.3%,92 12,621 6.5% 11,849 Dec 22,723 2.8% 22,113,982 1.8%,694 12,366 -.6% 12,447 Jan 22,46 2.6% 21,489,392 2.3%,39 11,355 6.% 1,712 Feb 22,723 -.8% 22,913,757-6.% 16,769 12,14-6.2% 12,85 Mar 22,44-5.2% 23,265,417-3.6%,994 12,27 2.6% 11,724 Apr 22,747-1.1% 23,5,75-4.3% 16,48 12,839 3.6% 12,388 May 23,28.2% 22,978,876.6%,776 12,847 6.3% 12,81 Jun 23,27.2% 22,971 16,322 3.4%,792 13,11 6.4% 12,229 Jul 22,196-1.2% 22,472,993-4.9% 16,819 12,833-1.6% 13,4 Aug 23,343-1.2% 23,636 16,952-2.4% 17,362 12,963-2.7% 13,329 Sep 23,617 -.6% 23,757 16,983-4.8% 17,837 13,332-3.% 13,751 RTC Public Transportation and Operations Page 3 RTC Transit day of week.xlsx

RTC Transit Ridership Compared with APTA US and Canadian Bus Ridership Millions 3. 2.5 2. 1.5 1..5. RTC Transit APTA Bus 6 7 8 9 1 11 12 13 14 16 17 18 2, 1,75 1,5 1,25 1, 75 5 25 Millions RTC Public Transportation and Operations Page 4 Economic Stats (Rev 18.4) Rev.xlsx

Millions $3 $25 $2 $ $1 $5 RTC Transit Cost and Revenue Rolling 12 Month Operating Cost Fare Revenue Farebox Recovery 6% 55% 5% 45% 4% 35% 3% 25% 2% % 1% 5% Farebox Recovery Ratio (Revenue/Cost) $ % 1998 2 22 24 26 28 21 212 214 216 218 $4. $3.5 $3. $2.5 $2. $1.5 $1. $.5 RTC Transit Cost and Revenue per Trip Rolling 12 Month Operating Cost per Trip Fare Revenue per Trip Ridership $. 1998 2 22 24 26 28 21 212 214 216 218 14 13 12 11 1 9 8 7 6 5 4 3 2 1 Millions Ridership RTC Public Transportation and Operations Page 5 RTC Revenue Rolling 12-months.xlsx

RTC Transit Employment Thousands 28 26 24 22 2 18 16 14 12 1 8 6 4 2 4 5 6 7 8 9 Employment source: U.S. Bureau of Labor Statistics Quarterly Ridership and Reno Metropolitan Employment 1 11 12 13 14 16 Employment 17 18 2.8 2.6 2.4 2.2 2. 1.8 1.6 1.4 1.2 1..8.6.4.2. Millions RTC Ridership RTC Transit Ridership Quarterly Ridership and Reno Metropolitan Casino Hotel Employment Employment Thousands 28 26 24 22 2 18 16 14 12 1 8 6 4 2 4 5 6 7 8 9 1 11 12 13 14 16 17 18 19 2.8 2.6 2.4 2.2 2. 1.8 1.6 1.4 1.2 1..8.6.4.2. Millions RTC Transit Rideship Casino Hotels & Gaming Food & Drink Places RTC Ridership Employment source: Nevada Dept. of Employment, Training & Rehabilitation RTC Public Transportation and Operations Page 6 Economic Stats (Rev 18.4) Rev.xlsx

RTC Transit Quarterly Ridership and Reno/Sparks Visitors Visitors Millions 1.8 1.6 1.4 1.2 1..8.6.4.2 3. 2.5 2. 1.5 1..5 Millions RTC Transit Ridership. 4 5 6 7 8 9 1 Visitor source: Reno-Sparks Convention & Visitors Authority 11 12 13 14 16 17 Visitors 18. 19 RTC Ridership Quarterly Adult Cash and 24 Hr Pass Ridership and Reno/Sparks Visitors Visitors Millions 1.8 1.6 1.4 1.2 1..8.6.4.2. 4 5 6 7 8 9 1 Visitor source: Reno-Sparks Convention & Visitors Authority 11 12 13 14 Visitors 16 17 18 19 65 6 55 5 45 4 35 3 25 2 1 5 Thousands RTC Transit Ridership Adult Cash & 24 Hr Passes RTC Public Transportation and Operations Page 7 Economic Stats (Rev 18.4) Rev.xlsx

RTC Transit Quarterly Ridership and Reno-Tahoe Airport Boardings 8 7 6 5 4 3 2 1 4 5 6 7 8 Airport boarding source: Reno-Tahoe Airport Airport Boardings Thousands 9 1 11 12 13 14 16 17 Reno-Tahoe Airport Boardings* 18 2.6 2.4 2.2 2. 1.8 1.6 1.4 1.2 1..8.6.4.2. 19 RTC Ridership Millions RTC Transit Ridership Quarterly Adult Cash and 24 Hour Pass Ridership and Reno-Tahoe Airport Boardings Airport Boardings Thousands 8 7 6 5 4 3 2 1 4 5 6 7 8 9 1 11 12 13 14 Reno-Tahoe Airport Boardings* 16 17 18 19 65 6 55 5 45 4 35 3 25 2 1 5 Adult Cash & 24 Hr Pass Thousands RTC Transit Ridership Airport boarding source: Reno-Tahoe Airport RTC Public Transportation and Operations Page 8 Economic Stats (Rev 18.4) Rev.xlsx

RTC ROUTE COMPARISON REPORT Sep 218 Svs Hours Ridership Product- Change Fr. Change From Route * ivity Route Last Year Route Ridership Route Last Year RAP VL 45.8 12.6% RAP VL 88,56 13 2.% 5 4. 54 -.6% 2 55,783 SS 11.6% 12 39.1 17 -.7% 1 52,187 7 1.4% 11 38.8 1-1.4% 11 48,849 5 8.1% 3 34.3 4-1.5% 12 43,427 19 6.2% 2 34.1 SS -1.6% 7 42,892 54 5.2% 33.8-1.7% 5 33,996 12 4.9% 18 33.3 16-1.7% 9 28,167 1 3.2% 4 32.9 13-1.9% 26,367 RTC IC 1.6% 1 32. 56-1.9% 18 21,1.6% 56 31.9 3-1.9% 3 2,459 56.1% 7 31.6 2-2.% 56 17,626 3-1.6% TOTAL 31.6 7-2.% 4 16,358 26-2.1% 54 28.8 26-2.3% 13 16,69 11-2.5% 16 27.5 5-2.5% 14 13,796 18-2.7% 9 27. 21-2.7% 6 12,45 25-3.% 13 25.2 18-3.7% SS 11,96 TOTAL -3.1% 25 25.1 RTC IC -5.% 17 11,547 2-3.9% 6 24.5 TOTAL -5.4% 54 11,188 16-4.1% 19 22.4 9-5.5% 21 1,741 9-4.4% 26 21.9 19-5.6% 26 8,399 4-6.8% 14 2. 11-5.8% 16 7,799 21-9.3% 21 18.6 25-6.2% 19 5,18 6-11.1% 17 16.9 14 -.2% 25 4,997 RAP VL -16.2% SS 16.8 RAP VL -18.3% RTC IC 2,54 17-2.7% RTC IC 1.2 6-2.6% TOTAL 613,916 14-21.9% * - RTC IC is RTC INTERCITY. RTC SS is SIERRA SPIRIT. RAP V is RTC RAPID Virginia Line RTC Public Transportation and Operations Page 9 RTC Route Comparison.XLS

RTC Route Comparison Chart Sep 218 1, 9, 8, lower service hours higher service hours RAP V 7, y = 41.659x 7862.2 R² =.9141 Ridership 6, 5, 12 11 7 2 1 4, 5 3, 2, 1, 16 2519 54 26 Average 3 18 4 56 13 14 6 21 17 RTC SS 9 higher ridership lower ridership RTC IC 2 4 6 8 1, 1,2 1,4 1,6 1,8 2, 2,2 Service Hours "higher" and "lower" refer to higher or lower than the average of all routes (not the system average) RTC Public Transportation and Operations Page 1 RTC Route Comparison.XLS

Sep 218 RTC TRANSIT OPERATING STATISTICS Route Total Ridership Previous Year Change Revenue Veh. Hours Previous Year Change Trips/ RVH Previous Year Change RAP V 88,56,61-16.2% 1,933.1 2,366.9-18.3% 45.8 44.6 2.6% 1 52,187 5,567 3.2% 1,631.8 1,655.3-1.4% 32. 3.5 4.7% 2 55,783 58,77-3.9% 1,634.9 1,667.6-2.% 34.1 34.8-2.% 3 2,459 2,79-1.6% 595.8 67.5-1.9% 34.3 34.2.3% 4 16,358 17,548-6.8% 497. 54.7-1.5% 32.9 34.8-5.3% 5 33,996 31,451 8.1% 85.1 871.9-2.5% 4. 36.1 1.9% 6 12,45 13,959-11.1% 56.8 638.5-2.6% 24.5 21.9 12.% 7 42,892 38,854 1.4% 1,356. 1,383.9-2.% 31.6 28.1 12.7% 9 28,167 29,472-4.4% 1,45.1 1,.6-5.5% 27. 26.7 1.1% 11 48,849 5,1-2.5% 1,257.7 1,335.4-5.8% 38.8 37.5 3.5% 12 43,427 41,397 4.9% 1,19.6 1,12.5.6% 39.1 37.5 4.2% 13 16,69 13,389 2.% 638.4 65.6-1.9% 25.2 2.6 22.3% 14 13,796 17,655-21.9% 691.3 814.9 -.2% 2. 21.7-7.9% 26,367 26,24.6% 78.8 794.3-1.7% 33.8 33. 2.4% 16 7,799 8,129-4.1% 283.1 288. -1.7% 27.5 28.2-2.4% 17 11,547 14,558-2.7% 684.8 689.6 -.7% 16.9 21.1-2.1% 18 21,1 21,583-2.7% 63.2 654.5-3.7% 33.3 33. 1.1% 18X 77 3.6 21.4 19 5,18 4,723 6.2% 223.7 237. -5.6% 22.4 19.9 12.6% 21 1,741 11,847-9.3% 577.3 593.1-2.7% 18.6 2. -6.9% 25 4,997 5,2-3.% 198.8 212. -6.2% 25.1 24.3 3.4% 26 8,399 8,576-2.1% 384.1 393.1-2.3% 21.9 21.8.2% 54 11,188 1,64 5.2% 388. 39.5 -.6% 28.8 27.2 5.8% 56 17,626 17,611.1% 553.1 563.8-1.9% 31.9 31.2 2.% RTC IC 2,54 2,464 1.6% 245.6 258.6-5.% 1.2 9.5 7.% SS 11,96 1,721 11.6% 712.7 724.6-1.6% 16.8 14.8 13.4% Misc. Service 1,866 2,71. Sep '18 613,916 633,879-3.1% 19,41 2,58-5.4% 31.6 3.9 2.3% Sep '17 633,879 2,58 3.9 Perc. Change -3.1% -5.4% 2.3% RTC Public Transportation and Operations Page 11 RTC MOS ( 219).xlsx

Sep 218 Route RAP V Revenue Vehicle Miles RTC TRANSIT OPERATING STATISTICS Trips/ RVM Est. Gross Operating Cost Est. Cost Per RVH Est. Cost Per RVM Est. Cost Per Trip 18,293 4.84 $234, $121.5 $12.79 $2.64 1 2 3 4 5 6 7 9 11 12 13 14 16 17 18 18X 19 21 25 26 54 56 RTC IC SS Misc. Service Sep '18 Sep '17 Perc. Change 12,22 4.28 $197,535 $121.5 $16.19 $3.79 16,927 3.3 $197,91 $121.5 $11.69 $3.55 8,28 2.49 $72,116 $121.5 $8.79 $3.52 6,522 2.51 $6,163 $121.5 $9.22 $3.68 11,427 2.97 $12,91 $121.5 $9.1 $3.3 4,633 2.68 $61,353 $121.5 $13.24 $4.95 24,442 1.75 $164,143 $121.5 $6.72 $3.83 1,1 2.78 $126,5 $121.5 $12.51 $4.49 1,477 4.66 $2,247 $121.5 $14.53 $3.12 12,495 3.48 $134,321 $121.5 $1.75 $3.9 5,39 2.98 $77,274 $121.5 $14.34 $4.81 6,771 2.4 $83,683 $121.5 $12.36 $6.7 9,114 2.89 $94,521 $121.5 $1.37 $3.58 2,786 2.8 $34,269 $121.5 $12.3 $4.39 12,432.93 $82,892 $121.5 $6.67 $7.18 7,112 2.95 $76,289 $121.5 $1.73 $3.63 2,13 2.39 $27,75 $121.5 $12.87 $5.4 6,763 1.59 $69,888 $121.5 $1.33 $6.51 2,478 2.2 $24,65 $121.5 $9.71 $4.82 4,4 1.9 $46,496 $121.5 $1.53 $5.54 6,248 1.79 $46,968 $121.5 $7.52 $4.2 8,257 2.13 $66,951 $121.5 $8.11 $3.8 7,828.32 $29,73 $121.5 $3.8 $11.87 4,942 2.42 $86,275 $121.5 $17.46 $7.21 222,38 2.76 $2,349,581 $121.5 $1.57 $3.83 232,939 2.72 $2,46,237 $117.33 $1.33 $3.8-4.5% 1.4% -2.4% 3.2% 2.3%.8% RTC Public Transportation and Operations Page 12 RTC MOS ( 219).xlsx

Oct '17 - Sep '18 Route Total Ridership Previous Year Change Revenue Veh. Hours Previous Year Change Trips/ RVH Previous Year Change RAPID Virg 1,119,895 1,119,888.% 25,395 29,71-12.6% 44.1 38.5 14.5% RAPID Linc 1 642,611 637,73.9% 2,54 2,5.2% 32. 31.8.6% 2 66,389 67,68-1.5% 2,478 2,738-1.3% 32.2 32.3 -.3% 3 245,444 249,589-1.7% 7,423 7,519-1.3% 33.1 33.2 -.4% 4 2,55 25,423-2.4% 6,173 6,197 -.4% 32.5 33.1-2.% 5 392,846 391,668.3% 1,716 1,825-1.% 36.7 36.2 1.3% 6 1,73 178,128-14.8% 6,769 7,876-14.1% 22.4 22.6 -.9% 7 489,314 45,387 8.6% 16,914 16,12 5.% 28.9 28. 3.4% 9 333,6 346,576-3.7% 13,327 13,496-1.3% 25. 25.7-2.5% 11 597,963 625,731-4.4% 16,168 17, -5.5% 37. 36.6 1.1% 12 52,13 48,35 4.5% 13,795 14,34-3.8% 36.4 33.5 8.6% 13 181,474 5,638 16.6% 8,92 6,296 28.5% 22.4 24.7-9.3% 14 181,947 217,925-16.5% 9,59 1,882-16.8% 2.1 2..3% 36,284 325,116-5.8% 9,797 9,928-1.3% 31.3 32.7-4.5% 16 99,1 11,229-2.1% 3,479 3,949-11.9% 28.5 25.6 11.2% 17,63 147,696 2.% 8,441 8,35 5.% 17.8 18.4-2.9% 18 268,83 257,1 4.3% 8,98 8,161 -.8% 33.1 31.5 5.1% 18X 11,496 851 13.5 19 62,213 59,855 3.9% 3,3 3,33-1.% 2.7 19.7 5.% 21 139,781 134,48 3.9% 7,275 7,29 3.5% 19.2 19.1.4% 25 53,29 58,947-1.% 2,628 2,428 8.2% 2.2 24.3-16.9% 26 79,611 88,586-1.1% 4,797 4,618 3.9% 16.6 19.2-13.5% 54 131,211 121,561 7.9% 4,778 4,787 -.2% 27.5 25.4 8.1% 56 212,247 26,335 2.9% 6,911 6,952 -.6% 3.7 29.7 3.5% RTC IC 29,21 28,864 1.2% 3,285 3,318-1.% 8.9 8.7 2.2% SS 129,274 141,751-8.8% 8,672 8,796-1.4% 14.9 16.1-7.5% Misc. Service 2,19 3,269. 21.3 Current 12 Months 7,362,633 7,4,392 -.7% 245,527 252,359-2.7% 3. 29.4 2.1% Previous 12 Months 7,4,392 252,359 29.4 Perc. Change -.7% -2.7% 2.1% RTC Public Transportation and Operations Page 13 RTC MOS ( 219).xlsx

Oct '17 - Sep '18 Route RAPID Virg RAPID Linc 1 2 3 4 5 6 7 9 11 12 13 14 16 17 18 18X 19 21 25 26 54 56 RTC IC SS Misc. Service Current 12 Months Previous 12 Months Perc. Change Revenue Vehicle Miles (thousand) Trips/ RVM Est. Gross Operating Cost (thousand) Est. Cost Per RVH Est. Cost Per RVM Est. Cost Per Trip 236.7 4.73 $3,2. $118.21 $12.68 $2.68. 4.28 $2,371.9 $118.27 $.81 $3.69 211.5 3.12 $2,421.7 $118.26 $11.45 $3.67 12.5 2.39 $877.8 $118.26 $8.56 $3.58 81. 2.48 $73.1 $118.26 $9.2 $3.64 143.8 2.73 $1,267.4 $118.27 $8.82 $3.23 62. 2.45 $8.1 $118.19 $12.91 $5.27 34.6 1.61 $2,.3 $118.26 $6.57 $4.9 13.2 2.56 $1,576. $118.25 $12.1 $4.72 134.1 4.46 $1,911.8 $118.25 $14.26 $3.2 6. 3.22 $1,631.5 $118.27 $1.46 $3.25 68.3 2.66 $956.9 $118.26 $14.2 $5.27 88.4 2.6 $1,7.9 $118.21 $12.11 $5.89 114.2 2.68 $1,8.6 $118.27 $1.14 $3.78 34.3 2.89 $411.4 $118.26 $12.1 $4. 3.1.98 $998.2 $118.26 $6.52 $6.63 91.3 2.94 $957.7 $118.26 $1.49 $3.57 28.2 2.2 $355.1 $118.25 $12.58 $5.71 85. 1.64 $86.4 $118.26 $1.12 $6.16 32.8 1.62 $31.8 $118.25 $9.49 $5.86 55. 1.45 $567.3 $118.26 $1.31 $7.13 76.9 1.71 $565.1 $118.27 $7.34 $4.31 13.2 2.6 $817.3 $118.26 $7.92 $3.85 14.7.28 $388.4 $118.25 $3.71 $13.3 6.1 2. $1,25.5 $118.26 $17.5 $7.93 2,88. 2.62 $29,34.1 $118.25 $1.34 $3.94 2,868.8 2.58 $28,58.7 $112.97 $9.94 $3.84-2.1% 1.4% 1.8% 4.7% 4.% 2.6% RTC Public Transportation and Operations Page 14 RTC MOS ( 219).xlsx

September Oct 217 - Sep 218 Percent Current Previous Percent 218 217 Change 12 Months 12 Month Change Cash Fares Adult 76,727 83,91-8.6% 911,21 97,92-6.1% Reduced 52,327 53,255-1.7% 582,249 69,541-4.5% Total Cash Fares 129,54 137,165-5.9% 1,493,459 1,58,443-5.5% Period Pass Fares Adult 17,385 179,613-5.1% 2,43,287 2,8,226 1.7% Reduced 171,969 165,643 3.8% 2,25,454 1,895,758 6.8% Total Period Pass Fares 342,354 345,256 -.8% 4,68,741 3,93,984 4.2% Transfers 82,25 9,269-9.1% 1,21,11 1,74,549-5.% Flow Through 4,65 5,55-16.2% 73,356 74,733-1.8% Free Rides 18,728 14,4 32.3% 263,336 34,79-13.6% RTC ACCESS ID Cash 2,181 3,27-27.9% 29,742 29,247 1.7% Stored Ride Pass 34,924 38,458-9.2% 412,988 447,646-7.7% Adult Ridership 328,897 353,34-6.8% 4,8,65 4,121,379-2.7% Reduced 285,19 28,845 1.5% 3,353,983 3,294,13 1.8% Total Ridership 613,916 633,879-3.1% 7,362,633 7,4,392 -.7% Previous 12 Months 633,879 7,4,392 Change -3.1% -.7% Revenue Veh. Hours 19,41 2,58-5.4% 245,527 252,364-2.7% Previous 12 Months 2,58 252,364 Change -5.4% -2.7% Passengers / RVH 31.6 3.9 2.3% 3. 29.4 2.1% Previous 12 Months 3.9 29.4 Change 2.3% 2.1% Revenue Vehicle Miles 222,38 232,939-4.5% 2,87,991 2,867,36-2.1% Passengers / RVM 2.76 2.72 1.4% 2.62 2.59 1.4% Est. Gross Operating Cost $2,349,581 $2,46,237-2.4% $29,34,129 $28,59,198 1.8% Est. Cost Per RVH $121.5 $117.33 3.2% $118.25 $112.97 4.7% Est. Cost Per RVM $1.57 $1.33 2.3% $1.34 $9.94 4.% Est. Cost Per Passenger $3.83 $3.8.8% $3.94 $3.84 2.6% RTC Operations Page RTC MOS Fare Category.xlsx

RTC RAPID Virginia Line and Route 1 ROLLING 12 MONTH COMPARISON Most Recent 12 Months Percent Previous 12 Months Month Year Ridership Change Month Year Ridership Oct 217 8,468.6% Oct 216 137,1 Nov 149,119 12.6% Nov 132,382 Dec 148,718 7.9% Dec 137,788 Jan 218 145,376 7.2% Jan 217 135,651 Feb 133,644.5% Feb 132,934 Mar 146,121-4.4% Mar 2,921 Apr 142,26-2.3% Apr 145,397 May 2,259.6% May 1,37 Jun 142,412-6.5% Jun 2,276 Jul 145,53-7.3% Jul 6,434 Aug 8,617-4.7% Aug 166,516 Sep 14,693-9.9% Sep 6,177 TOTAL 1,762,56.3% TOTAL 1,756,961 RTC Public Transportation and Operations Page 16 RTC RAPID Virginia Line (18.9).xlsx

RTC RAPID Virginia Line and Route 1 Fiscal Year Comparisons RIDERSHIP RIDERSHIP Thousands 2 18 16 14 12 1 8 6 4 2 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun 16 17 18 19 PRODUCTIVITY Passengers per Revenue Vehicle Hour 5 45 4 35 3 25 2 1 5 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun 16 17 18 19 REVENUE VEHICLE HOURS REVENUE VEHICLE HOURS 5, 4,5 4, 3,5 3, 2,5 2, 1,5 1, 5 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun 16 17 18 19 RTC Public Transportation and Operations Page 17 RTC RAPID Virginia Line (18.9).xlsx

RTC INTERCITY ROLLING 12 MONTH COMPARISON Most Recent 12 Months Percent Previous 12 Months Month Year Ridership Change Month Year Ridership Oct 217 2,575 37.2% Oct 216 1,877 Nov 2,329 18.1% Nov 1,972 Dec 2,255 19.3% Dec 1,89 Jan 218 2,482.7% Jan 217 2,145 Feb 2,22-13.5% Feb 2,545 Mar 2,21-22.8% Mar 2,863 Apr 2,358 6.3% Apr 2,219 May 2,52 1.5% May 2,482 Jun 2,437-12.5% Jun 2,785 Jul 2,62 9.7% Jul 2,372 Aug 2,736 -.8% Aug 3,25 Sep 2,54 1.6% Sep 2,464 TOTAL 29,21 1.2% TOTAL 28,864 RTC Public Transportation and Operations Page 18 RTC RC Carson (18.9).xlsx

RTC INTERCITY Fiscal Year Comparisons RIDERSHIP 4, 3,5 RIDERSHIP 3, 2,5 2, 1,5 1, 16 17 18 19 5 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun PRODUCTIVITY Passengers per Revenue Vehicle Hour 16 14 12 1 8 6 4 2 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun 16 17 18 19 REVENUE VEHICLE HOURS 35 REVENUE VEHICLE HOURS 3 25 2 1 5 16 17 18 19 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun RTC Public Transportation and Operations Page 19 RTC RC Carson (18.9).xlsx

SIERRA SPIRIT ROLLING 12 MONTH COMPARISON Most Recent 12 Months Percent Previous 12 Months Month Year Ridership Change Month Year Ridership Oct 217 8,854-35.7% Oct 216 13,779 Nov 8,653-3.4% Nov 12,44 Dec 1,496-9.4% Dec 11,591 Jan 218 1,883.6% Jan 217 9,412 Feb 1,696-4.8% Feb 11,23 Mar 1,419-13.5% Mar 12,44 Apr 11,334-3.4% Apr 11,733 May 11,454-7.5% May 12,389 Jun 11,24-7.% Jun 12,82 Jul 11,472-3.4% Jul 11,873 Aug 11,813-5.2% Aug 12,457 Sep 11,96 11.6% Sep 1,721 TOTAL 129,274-8.8% TOTAL 141,751 RTC Public Transportation and Operations Page 2 SIERRA SPIRIT (18.9).xlsx

SIERRA SPIRIT FISCAL YEAR COMPARISONS Ridership 18 RIDERSHIP Thousands 16 14 12 1 8 6 16 17 18 19 4 2 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Productivity Passengers per Revenue Vehicle Hour 25 2 1 5 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun 16 17 18 19 Revenue Vehicle Hours 9 8 Revenue Vehicle Hour 7 6 5 4 3 2 1 16 17 18 19 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun 7/1/213 25-cent adult and 1-cent reduced fare introduced RTC Public Transportation and Operations Page 21 SIERRA SPIRIT (18.9).xlsx

8, Token Transit Smart Phone Fare Payment $6 7, $5 6, Number of Pass Sales 5, 4, 3, 2, 1, Pass Sales Gross Sales Rev. Poly. (Pass Sales) $4 $3 $2 $1 $ Gross Sales Revenue (thousands) Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep 216 217 218 RTC Public Transportation and Operations Page 22 Token Transit ( 219).xlsx

RTC Transit and National Bus Comparison Ridership 11 7 Millions 1 9 8 7 6 6 5 4 Billions 5 4 3 RTC Transit National Bus 3 2 2 1 1 91 93 95 97 99 1 3 5 7 9 11 13 17 45 Productivity (Trips per Service Hour) 4 35 3 25 2 RTC Transit National Bus 1 5 91 93 95 97 99 1 3 5 7 9 11 13 17 Service Hours Thousands 35 3 25 2 1 5 91 93 95 RTC Transit National Bus 97 99 1 3 5 7 9 11 13 17 22 2 18 16 14 12 1 8 6 4 2 Millions National bus data is based on APTA data RTC Public Transportation and Operations Page 23 RTC Transit Perf Stats Historical.xlsx

RTC Transit and National Bus Comparison Millions $3 $28 $26 $24 $22 $2 $18 $16 $14 $12 $1 $8 $6 $4 $2 $ RTC Operating Cost RTC Fare Revenue National Operating Cost National Fare Revenue RTC Transit and National Bus Fare Revenue and Operating Cost 91 92 93 94 95 96 97 98 99 1 2 3 4 5 6 7 8 9 1 11 12 13 14 16 17 $26 $24 $22 $2 $18 $16 $14 $12 $1 $8 $6 $4 $2 $ Farebox Recovery Ratio Billions 5% 45% 4% 35% 3% 25% 2% % 1% 5% % RTC Transit and National Bus Farebox Recovery (Fare Revenue/Operating Cost) RTC Farebox Recovery National Farebox Recovery 91 92 93 94 95 96 97 98 99 1 2 3 4 5 6 7 8 9 1 11 12 13 14 16 17 National bus data is based on APTA data RTC Public Transportation and Operations Page 24 RTC Transit Perf Stats Historical.xlsx

RTC Transit Ridership by Fare Category Trips (in millions) Fiscal Year Adult Reduced Cash Pass 96 5.56 2.3 3.8 2.56 97 5.16 2.27 3.46 2.53 98 4.77 2.38 3.12 2.58 99 4.72 2.48 3.7 2.65 4.79 2.65 2.97 3.7 1 5.11 2.91 2.99 3.49 2 5.1 2.91 2.8 3.62 3 4.59 2.63 2.6 3.17 4 4.58 2.63 2.54 3.9 5 4.87 2.69 2.58 2.79 6 5. 2.98 2.5 3.16 7 4.99 3.23 2.28 3.5 8 4.91 3.41 2.16 3.8 9 4.42 3.35 1.88 3.84 1 3.9 3.6 1.65 3.61 11 4.5 3. 1.69 3.73 12 4.16 3.36 1.77 3.76 13 4.44 3.61 1.78 3.8 14 4.5 3.67 1.81 4.12 4.4 3.74 1.77 4.2 16 4.25 3.47 1.65 4.2 17 4.13 3.29 1.6 3.85 18 4.6 3.34 1.52 4.6 Millions 6. 5.5 5. 4.5 4. 3.5 3. 2.5 2. 1.5 1..5. RTC Transit Ridership by Fare Category Adult Reduced Cash Pass 96 97 98 99 1 2 3 4 5 6 7 8 9 1 11 12 13 14 16 17 18 6. 5.5 5. 4.5 4. 3.5 3. 2.5 2. 1.5 1..5. Millions RTC Public Transportation and Operations Page 25 CATEGORY (Rev 17.9).xlsx