PitchTracker User Guide Model: DKPT01 User Guide
PACKAGE CONTENTS What Comes in the Box USING YOUR SMART BALL Turn On Your Smart Ball Pair your Smart Ball Turn Off Your Smart Ball Charge your Smart Ball Check Battery Life and Power PITCHTRACKER APP Download the Mobile App Create an Account THROWING SESSION Throw Now Start a BullPen Start Long Toss Video History View End Session GROUPS AND CONNECTIONS Groups Connections PITCHTRACKER PITCH MEASURES DK 'SMART BALL CARE INSTRUCTIONS Moisture Usage Storage Temperature Sensitivity and Storage Technical Specifications SUPPORT Customer Support Return Policy and Warranty COMPLIANCE AND CERTIFICATIONS Symbol Definitions Disposal and Recycling Information Compliance Statement
IMPORTANT PLEASE READ CAREFULLY BEFORE USING YOUR PITCHTRACKER TM SMART BALL This User Guide contains important safety, handling and warranty information, as well software license information for your Smart Ball. Please read carefully before using your Smart Ball. Failure to follow these safety instructions could result in fire, electric shock, other personal injury and/or damage to your DK 'Smart' Ball or other property. Athletes under 18 years of age should only use under adult supervision. Repetitive pitching may result in injury at any age or skill level. Please consult your physician to determine if, how often, and how long you should use the Pitchtracker Smart Ball. If you experience any pain, soreness, or aching during or after use, discontinue use and promptly consult your physician. Your DK 'Smart' Ball contains sensitive electronic components. Do not attempt to modify or repair your DK 'Smart' Ball yourself. Disassembling your DK 'Smart' Ball will void the manufacturer s warranty. The DK 'Smart' Ball contains small parts that are a choking hazard. It is not appropriate for children under the age of three. The DK 'Smart' Ball is similar to a baseball and is not waterproof or water resistant. For more information see the DK 'Smart' Ball Care Instructions section of this User Guide. Unplug the USB power cable and discontinue use if it has become damaged or has been exposed to rain, liquid or excessive moisture.
PACKAGE CONTENTS What comes in the Box Smart Ball O-Ring Charging Station with USB connection Works with the free PitchTracker ios App USING YOUR DK SMART BALL Turn On Your DK Smart Ball To turn your DK Smart Ball on, simply toss it up in the air with some spin. Pair your DK Smart Ball You will need to pair the DK 'Smart' Ball to your ios device to collect data. Go to Settings > Bluetooth Make sure that Bluetooth is enabled in the Settings Menu Select the DK Smart Ball If you do not see PitchTracker in the device list Confirm that your DK 'Smart' Ball is on Confirm that your DK 'Smart' Ball is charged. If it is not, go to the Charging your Smart Ball section Check that it is not connected to another nearby ios device. Confirm your DK 'Smart' Ball is close to the ios device and try again. Turn off your DK Smart Ball When your DK 'Smart' Ball is on and paired, use the Settings menu at the bottom left of the screen (three horizontal lines) to select Smart Ball. Next select Smart Ball Off. DK Tip: Your DK 'Smart' Ball will shut off after 7 minutes without use. Charge your DK Smart Ball Plug the charging station into a powered USB port. Place an O-Ring in the center of the charging pad. There will be a graphic on the DK 'Smart' Ball
showing a charging cord. Place the DK 'Smart' Ball graphic side down on top of the O-Ring on the charger. The battery will last up to 7 hours with continuous use. Never force a charge cable into the USB port of your DK Smart Ball charging station. If the charge contact does not easily fit, confirm that they are properly aligned before attempting to insert again. ONLY use the USB charging cable provided to charge your DK Smart Ball. Diamond Kinetics is not responsible for the operation of third-party accessories. Check Battery Life and Power Determine Battery Charge : To determine the battery level of your DK Smart Ball, use the Settings menu at the bottom left of your screen (three bars stacked on top of each other). Select Smart Ball. Here you will be able to see all of the information of your sensor including, Smart Ball Battery Level. PITCHTRACKER APP Download the Mobile App Download and install the PitchTracker app from the ios App Store. Create an Account Open the PitchTracker App. Select SIGN UP, choose COACH or PLAYER and your skill level. Once you select continue, you can enter your profile information to customize your PitchTracker experience. Starting a Throwing Session To start a throwing sessions select Throw Now! on your homescreen. When your ball is on and paired to your device, you will then be able to start a throwing session right away. You have the ability to chart pitches as you go. After the pitch, select what type of pitch and where the pitch was thrown. Select the red X at the top left of the session screen to end the session. You can view it again at any time in your history. Starting a BullPen Session To create a bullpen select the BullPen option on the bottom of your homescreen. This will take you to your BullPens and your Assigned
BullPens. To create a bullpen select New BullPen You will then need to name your bullpen and start charting pitches. To chart a pitch, select the type of pitch you want thrown, then select where you want the pitch to be thrown and finally select the + sign at the bottom of your screen. Select save in the top right to save your bullpen. The bullpen will appear in your bullpen list. To throw a bullpen, select the bullpen and then select Throw BullPen. To assign a bullpen, select the bullpen and the select Assign BullPen. You will be taken to your groups and connections. Select the desired connectionis and the select Assign. Video You can also capture pitch video while throwing pitches by selecting the Camera icon on the bottom right corner of the pitch session screen. Make sure that the person taking video is at a safe distance from pitcher during the pitching session. Charting PitchTracker also allows you to chart pitches. On your session screen, you should see a strike-zone. Once the pitch is thrown, select the correct pitch type and where it was thrown in the strike-zone. On your dashboard you will also see a Just Chart option, this allows you to chart with no DK Smart Ball connected. This will be saved in your history as well. History View To view history select the Calendar Icon on the menu at the bottom of the home screen. By selecting the History you will be taken to a screen with a calendar on it. Days that have a circle around them represent days that a pitch session was taken. When you select a day, it will list below the calendar all the sessions taken on that day. Double click on a specific session to look at that sessions history. To view your performance select the Graph Icon at the top right of the screen. This view allows you to track your pitch performance and see the trends between them over time. You can edit your trend history by selecting the Pencil Icon on the top right of the
screen. This allows you to filter the metrics and pitch types that you are seeing. CONNECTIONS AND GROUPS Connections PitchTracker allows you to connect with your teammates and friends. To add a connection select the Settings menu in the bottom left corner of your dashboard. Select Groups. At the top of this screen you should see a rectangle that says Groups and a rectangle that says Connections. Select Connections. At the top right of this screen you should see a menu icon. By selecting that you will be able to manage your connections by adding or deleting them. Once you add a connection an invitation will be sent to them to accept. To manage and check your invitations login to the web app at http://app.diamondkinetics.com/#/performance. When you connect with other users you will be able to view their history and data and they will be able to view yours. Groups The groups feature in the app allows you to manage teams and lots of connections. To create a group select the Settings menu in the bottom left corner of your dashboard. Select Groups. At the top of this screen you should see a rectangle that says Groups and a rectangle that says Connections. Select Groups. At the top right of this screen you should see a menu icon. By selecting that you will be able to manage your groups; you can create, join or delete groups. When creating a group you have a choice to make it open for anyone to join, open for players to request to join or closed, invitation only. The user who creates the group will be set-up as the administrator of the group. The administrator is able to view everyone s data and history that is in the group. Members of the group will be able to view each others You are able to view and manage groups when logged into the web app at: http://app.diamondkinetics.com/#/performance. PITCHTRACKER PITCH MEASURES Your DK 'Smart' Ball will measure 4 different metrics; including velocity, spin rate, extension, and time to plate.
For more information on PitchTracker metrics please visit the PitchTracker Science section of our website. DK 'SMART BALL CARE INSTRUCTIONS Moisture The DK 'Smart' Ball is similar to a baseball and is not waterproof or water resistant. Do not submerge your leather DK 'Smart' Ball in water for a long duration of time. Similar to a baseball, your leather DK 'Smart' Ball can become waterlogged. Do not attempt to dry it with an external heat source, such as a microwave oven or hair dryer. DK 'Smart' Balls that are damaged as a result of exposure to liquids are not serviceable and are not covered by the Manufacturer s Warranty. Usage DK 'Smart' Balls are not meant to be thrown off of brick or stone. They are only meant to be thrown with partners or into a net, doing otherwise may damage you Smart Ball. DK 'Smart' Balls that are damaged as a result of throwing it against brick or stone are not serviceable and are not covered by the Manufacturer s Warranty. DK 'Smart' Balls are not meant to be hit with a bat. Doing so may damage your Smart Ball. DK 'Smart' Balls that are damaged as a result of hitting them with a bat are not serviceable and are not covered by the Manufacturer s Warranty. Storage Store your DK 'Smart' Ball in a cool, dry place at room temperature. There is no special storage case for DK 'Smart' Balls. You can use it with your normal baseball/softball gear. Temperature Sensitivity and Storage Avoid exposing your DK smart Ball to extreme temperatures. Operate your DK 'Smart' Ball between 32 and 95 F (0 and 35 C). Avoid dramatic changes in temperature or humidity when using your Smart Ball, as condensation may form within the sensitive electronic components of your Smart Ball. Technical Specifications PitchTracker is compatible with the following devices: iphones: ipads:
iphone 5 ipad Pro 10.5 iphone 5c ipad Pro 12.9 (2nd gen) iphone 5S ipad Pro 9.7 iphone 6 ipad (5th gen) iphone 6 Plus ipad Pro 12.9 (1st gen) iphone SE ipad Air 2 iphone 6S ipad mini 4 iphone 6S Plus ipad mini 3 iphone 7 ipad Air iphone 7 Plus ipad mini 2 iphone 8 ipad (4th gen) iphone 8 Plus ipad (3rd gen) iphone X SUPPORT Videos, FAQs, troubleshooting and other support is available at diamondkinetics.com/support and in the Settings section of your app. Customer Support You can contact Customer Support at support@diamondkinetics.com or by using the in-app Chat feature found under the Support tab located in the menu at the bottom of your screen. Return Policy and Warranty PitchTracker Warranty Diamond Kinetics provides a 90-day warranty that begins at the time of purchase. The warranty covers all manufacturing defects. This warranty is limited and not applicable to: normal wear and tear such as: cover cuts and scrapes, scuffs, seam fraying, dirt and any damage caused by water. The device being damaged from being hit by a bat, thrown at a hard surface or submerged in water.
In order to receive replacement, original package must be returned with all contents. Diamond Kinetics is not liable for any injury resulting from use of product. Users must exercise caution when training with or throwing the product. Repeatedly throwing a ball may cause injury to arm. For more information on Diamond Kinetics 90-day warranty visit: www.diamondkinetics.com/support Compliance and Certifications Symbol Definitions Federal Communications Commission Model: DKPT01 FCC ID: 2ABWR -DKPT01 Industry Canada Model: DKPT01 IC: 12312A-DKPT01 Disposal and Recycling Information Your DK smart ball should be disposed of separately from household waste. Take the DK smart ball to a collection point designated by local authorities that accept batteries and other similar waste. Not all collection points accept products for free. The separate collection and recycling of your product at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. Compliance Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. (1) L appareil ne doit pas produire de brouillage; (2) L appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d en compromettre le fonctionnement. Note : This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/tv technician to help. U.S. Patents: 7,021,140 and 7,234,351