Cyprien Dallery Mobile: (+65)97706048 Recent Graduate Email: cyprien.dallery@gmail.com Website: http://cypriendallery.weebly.com Personal Profile: A highly motivated and recent graduate of bachelor degree in the field of international hotel management as well as in business and sports management. Has an enthusiastic attitude and hard working as well as being very comfortable in groups and different cultures.my past experiences have built me this way by living in 5 different countries before turning 21 years of age. This allowed me to speak French and English fluently and have basic speaking abilities about German and Bahasa Indonesia. I m currently looking for the front office position in order to build my career in the hospitality industry. Academic Qualification: March 2015 to August 2015 Bachelor Degree in International Hotel Management (Vatel International Business School Hotel & Tourism Management, Singapore) November 2014 Accepted in PGA Of Australia Traineeship Program (Queensland, Australia) July 2010 to December 2013 Bachelor of Business of Undergraduate Degree of Sport Management with 4.47 over 7.0 GPA and awarded Excellent Academic Performance in Employment Relation ( Griffith University Gold Coast) June 2010 to June 2011 - Diploma of Golf Management with 5.69 over 7.0 and awarded a certificate for Excellent Academic Performance, Participation and Attendance (PGA International Golf Institute, Gold Coast) August 2006 to June 2008 - High School Certificate with 26.625 credit and was awarded Most Helpful Student and Consistent Worker (Overseas Family School, Singapore) September 2004 to June 2006 - Lycée Français de Singapour
September 1999 to July 2004 Collège Voltaire (Berlin, Germany) & Collège Helene-Boucher ( Voisins-Le-Bretonneux, France) Career History: Ladies European Tour Caddy at RACV Ladies Master February 2011 & February 2014 (Gold Coast, Australia) Gave advice and transmit information to the player to enable the best performance of the player which allowed the player to have the best possibility to perform to their potential. Duties : Gave Appropriate advice and recommendation to the player Understood emotion and was able to interpret correctly to have a positive impact on the player mind-set Gathered information and interpreted fast to transmit to the player in a way it understandable and have positive image about the information Knew when it the moment to talk and when a quiet time is necessary on different situation Lee & Pete On Course Retail Assistant September 2010 - February 2011 (Gold Coast, Australia) Provided an expertise on promoting and increasing sales for golf equipment with my background knowledge to be a highly competitive.we became one of the top golf shops for the sales and revenue in Gold Coast and Queensland. Attracted customers to the shop in order to increase sales Created awareness about our shop Increased sales on golf club Accounted for inventory in order to know what are the need of the shop to have high quality performance
Dealt with brand company such as Acushnet Titleist, Puma Cobra, Ping, Nike and others Made orders for the shop and customer specialized need Served the customer with high quality in order to have repeated purchase as well as taking care of customers via always being at their service Big Fish Innovative Assistant Club Fitter November 2010 Provided expertise knowledge about the Golf Professional need for his equipment. In order to built them golf club that will allowed them to perform at their best particular needs. Listened to the player need in order carefully to build appropriate golf club Was time efficient and multi-tasking as there is a lot request from player Repaired golf club and built new golf club Dealt with the high pressure need of player Took player order specific needs Green Fairways Assistant Golf Coach June 2008 February 2009 Provided expertise opinion about student golf swing in order to improved and be able to develop their game for more enjoyment. Communicated effectively to the student in manner it s easily understandable for them Created an understanding of their swing fault and pattern in order to correct it easily Gave them exercise that is clear and easily understandable in order them to be able to do it on their own
Red Cross Volunteer August 2006 April 2008 Built and painted the building for Red Cross. In order to accommodate people in needs and was able to have some enjoyment in this accommodation. Painted the building and rooms Built rooms for Red Cross Building Helped Red Cross to Organize rooms Overseas Family School IT Mentor Volunteer August 2006 April 2008 Taught and resolved problems for students with their assignments or other problems encounter with their computer. Listened to students problems and enquiries in order to be able to solve them was time-efficient as they are many request from students was able to be multi-tasking responded to everyone needs and queries Total France International Department Internship with Secretary November 2003 (Paris, France) Collected information in order to help employees and organization to plan appropriately which allowed to make appropriate business decision. It is necessary as we help manage every part of employees business life. Helped organize travel for each employee
Organized and assign the holidays for each employee Managed the budget spend for each employee during their business trip. Professional Attribute: Golf Operation Customer service Listening to enquiries Solving problem Sales and Retail Enthusiastic about Club Fitting and Club Technology Personal Attribute Cross culture knowledge and understanding Able to work in team and individually Open-minded and non-judgmental Able to work under-pressure Good listener Very easily adaptable depending on situation Confident person Happy and enthusiastic person that is easily approachable Personal: Nationality: French Date Of Birth : 02/10/1989 Language: French (Mother-Tongue), English (Fluent), German (Basic), Bahasa (Basic) Driving Licence: Queensland Car Licence Golf Handicap: +1.6 Reference: Available On Request