O-D Study Transit Staff Workshop January 23, 2014

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Agenda I. Survey and Data Entry Status II. Survey Data Analysis Mode of Access / Egress Trip Purpose III. Transfer Evaluation IV. Socio-economic Mapping V. Travel Patterns by Corridor VI. Discussion VII.Project Schedule

State Smart Transportation Initiative - April 2013 Select recommendations included: Improve the quality of available data Origin-destination studies Boarding and alighting surveys Maintain service in the CBD while reconfiguring the route structure on the periphery to capture suburban ridership. Create meaningful connections between rail and bus service, Improve headways and travel times to make bus service fast and convenient. Establish express bus routes to primary employment destinations. Consider establishing suburban satellite hubs at locations with strong current ridership.

BUILD ON DELAWARE TRANSIT CORPORATION S SUCCESS Average annual growth rate 3.45%

BUILD ON DELAWARE TRANSIT CORPORATION S SUCCESS From 2006 to 2011, DART First State s fixed route bus service annual ridership increased by an average of 3.2% percent per year. System Annual Change Port Authority of Allegheny County -2.0% Richmond, VA -1.9% Maryland Transit Administration -0.8% New Jersey Transit -0.8% Rockville, MD -0.4% WMATA -0.3% SEPTA 0.7% Allentown, PA 1.7% DART First State 3.2% Harrisburg, PA 3.3%

SURVEY AND DATA ENTRY STATUS Survey Plan by November 22, 2013 Estimated Total Riders Ideal Sample Size Recommended Sample Size 16,002 5,113 1,784 Survey to October 15 to November 22, 2013 Riders Surveys Distributed Surveys Returned 16,807 5,198 4,490 Surveys Geocoded Valid O-D Matches % Successful Match 4,490 2,394 53.3

SURVEY DATA ANALYSIS Data Analysis Underway Completed surveys - 4,490 Geocoded surveys - 2,394 DTC boarding and alighting data by route Geographic Analysis Upper New Castle County routes Routes grouped by corridor Regional traffic analysis zones by subarea

ROUTES BY CORRIDOR MAY 2013 OPERATING RESULTS Corridor Routes Ridership Hours Net Cost Net Cost per Rider Recovery Ratio Philadelphia Pike 1,3,11,12,24,38, 61 165,320 5,719 $ 410,294 $ 2.48 19.1% Concord Pike 2,21, 28, 35 52,637 2,275 $ 180,717 $ 3.43 12.4% Penn Ave & Lancaster Pike 4, 10, 20 63,292 2,314 $ 169,953 $ 2.69 16.5% Kirkwood Highway 6, 19, 30, 36 80,268 3,459 $ 289,849 $ 3.61 14.6% Maryland Ave 5, 7, 9 86,252 2,984 $ 243,922 $ 2.83 16.0% Market, DuPont and New Castle 8, 15, 17, 22, 25, 32 121,673 5,565 $ 508,422 $ 4.18 12.0% Christina Mall / Newark 16, 23, 27, 33, 34, 55, 59, 62, 63, 65 72,273 4,227 $ 462,508 $ 6.40 8.6% Bear/Glasgow 40, 41, 42, 43, 54, 64 41,935 1,805 $ 200,657 $ 4.78 11.6% Downstate Express 45, 301, 305 20,439 1,587 $ 218,972 $ 10.71 17.6% Total May 2013 704,089 29,935 $2,685,294 $ 3.81 12.9%

SURVEY DATA ANALYSIS COMPLETED SURVEYS Mode of Access / Egress Mode of Egress Mode of Access Auto Carpool Kiss & Ride Bike Walk Total Auto 130 1 3 223 357 Carpool 6 3 14 23 Kiss & Ride 68 6 7 14 95 Bike 7 2 41 72 122 Walk 217 7 12 12 3,350 3,598 Total 428 19 22 53 3,673 4,195 Note: Of 4,490 surveys, 4,195 had valid mode of access and mode or egress completed. 87.6 percent of all trips are walk access and walk egress

SURVEY DATA ANALYSIS COMPLETED SURVEYS Trip Purpose # of Surveys Percentage Home to Work 2151 47.9% Home to Other 813 18.1% Home to School 382 8.5% Home to Home 296 6.6% Workplace to Other 265 5.9% Workplace to Workplace 243 5.4% Other to Other 184 4.1% Workplace to School 90 2.0% School to School 58 1.3% School to Other 8 0.2% Total 4,490 100.0%

TRANSFER ANALYSIS NORTHERN NEW CASTLE COUNTY Surveys Returned Blank or Invalid Routes Surveys for Transfer Analysis # Transfers % Transfer 4,490 98 4,392 2,394 41.2%

TRANSFER ANALYSIS BY CORRIDOR Corridor Estimated Riders # Surveys # Transfers % Transfer Philadelphia Pike 3,757 909 415 45.7% Concord Pike 1,196 269 94 36.8% Penn Ave & Lancaster Pike 1,438 407 156 39.3% Kirkwood Highway 1,824 415 147 35.4% Maryland Ave 1,960 386 178 49.0% Market, DuPont, New Castle 2,765 954 406 43.5% Christiana Mall 1,643 532 191 37.0% Bear / Glasgow 953 325 162 50.2% Downtown Express 464 162 43 27.8% Train - 33 19 57.6% Total 16,001 4,392 1,811 41.2%

CORRIDOR TRANSFER MATRIX Corridor # Surveys No Transfer Transfer within the Corridor Transfer to Another Corridor # % surveys Philadelphia Pike 909 494 67 348 38.3% Concord Pike 269 175 13 81 30.1% Penn Ave & Lancaster Pike 407 251 10 146 35.9% Kirkwood Highway 415 268 14 133 32.0% Maryland Ave 386 208 14 164 42.5% Market, DuPont, New Castle 954 548 85 321 33.6% Christiana Mall 532 341 42 149 28.0% Bear / Glasgow 325 163 13 149 45.8% Downstate Express 162 119 7 36 22.2% Train 33 14 4 15 45.5% Total 4,392 2,581 269 1,542 35.1%

SUBAREA TRIP MATRIX ANALYSIS GEOCODED SURVEYS ONLY Subarea # Origin Trips Within Subarea Trips to Wilmington (excluding Wilmington) Trips to other Subarea (except Wilmington) # % # % # % # % Wilmington 1,162 48.5% 534 46.0% 628 54.0% All others 1,232 51.5% 135 11.0% 619 50.2% 478 38.8% Total 2,394 100.0%

SUBAREA TRIP MATRIX GEOCODED SURVEYS ONLY Subarea (excluding Wilmington) # Origin Trips Within Subarea Trips to Wilmington Trips to other Subarea (except Wilmington) # % # % # % Brandywine East 128 21 16.4% 66 51.6% 41 32.0% Brandywine West 57 4 7.0% 43 75.4% 10 17.5% Piedmont East 8 2 25.0% 3 37.5% 3 37.5% Piedmont West 20 2 10.0% 15 75.0% 3 15.0% Lower Christiana North 46 1 2.2% 32 69.6% 13 28.3% Lower Christiana South 109 12 11.0% 50 45.9% 47 43.1% New Castle 214 32 15.0% 100 46.7% 82 38.3% Pike Creek 71 3 4.2% 40 56.3% 28 39.4% Upper Christiana 114 12 10.5% 49 43.0% 53 46.5% Wilton 94 8 8.5% 54 57.4% 32 34.0% Bear 57 2 3.5% 29 50.9% 26 45.6% Greater Newark 162 26 16.0% 68 42.0% 68 42.0% Central Pencader 60 6 10.0% 22 36.7% 32 53.3% Red Lion 4 1 25.0% 1 25.0% 2 50.0% Middletown 50 2 4.0% 33 66.0% 15 30.0% Kent / Sussex 16 1 6.3% 4 25.0% 11 68.8% Maryland 11-0.0% 4 36.4% 7 63.6% Pennsylvania 11-0.0% 6 54.5% 5 45.5% New Jersey 0-0.0% - 0.0% - 0.0% Total 1,232 135 11.0% 619 50.2% 478 38.8%

Corridor Travel Patterns Philadelphia Pike Routes: 1, 3, 11, 12, 24, 38, 61(no data)

Corridor Travel Patterns Philadelphia Pike Trips to Downtown on routes 1, 3, 11, 12, 24, 38, 61

Trips within the corridor on routes 1, 3, 11, 12, 24, 38, 61 Corridor Travel Patterns Philadelphia Pike

Corridor Travel Patterns Philadelphia Pike Trips outside the corridor on routes 1, 3, 11, 12, 24, 38, 61

Routes: 2,21,28, 35 Corridor Travel Patterns Concord Pike

Trips to outside the corridor on routes 2, 21, 28, 36 Corridor Travel Patterns Concord Pike

Corridor Travel Patterns Pennsylvania Avenue / Lancaster Pike Routes 4, 10, 20

Corridor Travel Patterns Pennsylvania Avenue / Lancaster Pike Trips to outside the corridor on routes 4, 10, 20

Corridor Travel Patterns Kirkwood Highway This image cannot currently be displayed. Routes 6, 19, 30, 36

Corridor Travel Patterns Kirkwood Highway Trips outside the corridor on routes 6, 19, 30, 36

Corridor Travel Patterns Maryland Avenue This image cannot currently be displayed. Routes 5, 7, 9

Corridor Travel Patterns Maryland Avenue Trips outside the corridor on routes 5, 7, 9

Corridor Travel Patterns Market, DuPont, and New Castle This image cannot currently be displayed. Routes 8, 15, 17, 22, 25, 32

Corridor Travel Patterns Market, DuPont, and New Castle Trips outside the corridor on routes 8, 15, 17, 22, 25, 32

Corridor Travel Patterns Christiania Mall / Newark This image cannot currently be displayed. Routes 16, 23, 27, 33, 34, 55, 59, 65

Corridor Travel Patterns Christiania Mall / Newark Trips to Downtown on routes 16, 23, 27, 33, 34, 55, 59, 65

Corridor Travel Patterns Christiania Mall / Newark Trips within the corridor on routes 16, 23, 27, 33, 34, 55, 59, 65

Corridor Travel Patterns Christiania Mall / Newark Trips outside the corridor on routes 16, 23, 27, 33, 34, 55, 59, 65

Corridor Travel Patterns Bear / Glasgow This image cannot currently be displayed. Routes 40, 41, 42, 54, 64

Corridor Travel Patterns Bear / Glasgow Trips outside the corridor on routes 40, 41, 42, 54, 64 This image cannot currently be displayed.

Trips to Downtown on routes 45 and 301 Corridor Travel Patterns Express Routes

Corridor Travel Patterns Express Routes Trips outside the corridor on routes 45 and 301 This image cannot currently be displayed.

2010 TO 2013 RIDERSHIP CHANGE BY CORRIDOR Corridor 2013 Weekday Riders Average Annual Change Philadelphia Pike 7,476 2.7% Concord Pike 2,257 0.9% Penn Ave & Lancaster Pike 2,846-0.8% Kirkwood Highway 3,699 2.3% Maryland Ave 3,701 5.1% Market, DuPont, New Castle 5,718 2.7% Christiana Mall 3,514 4.6% Bear / Glasgow 2,071 3.6% Downstate Express 949 6.7% Total 32,232 2.8%

Discussion 1. Questions about O-D data? 2. Goals for service improvements? Direct trips with fewer transfers Increase ridership by reducing trip time Reduced the number of transfers at Rodney Square 3. Ideas for service improvements? Service refinement short range (3 to 5 years) New transfer facilities mid-range (5 to 10 years) New modes long range (10 to 20 years)