Commercial Collection Agencies of America Inaugural Conference October 9-11, 2014

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Commercial Collection Agencies of America Inaugural Conference October 9-11, 2014 Please join us in Delray Beach, Florida for CCA of A s Inaugural Conference! CCA of A: An organization that cares about benefiting its members, their clients and upholding professionalism in the credit and collection community. Your Registration fee includes: Elegant welcome cocktail reception and dinner on Thursday Deluxe continental breakfast on Friday Delicious lunch on Friday Refreshment breaks with hearty snacks to keep the mind fueled Ten (10) hours of education on pertinent and useful collection topics and materials Nationally renowned keynote speaker, Barry Elms NFL Alumni Cocktail party on Friday-meet the players for autographs and pictures! Full breakfast on Saturday Hotel and Area: Rates Start at $149.00 The oceanfront Delray Beach Marriott and its sister, Residence Inn are the conference site. Downtown Delray Beach is a paradise of quaint boutiques, art galleries, bistros, and other fun shops. Touting some of the best beaches in the U.S., Delray Beach attracts beachgoers from near and far. Pineapple Grove Arts District features an eclectic mix of cafes, boutiques, galleries and spas.

Education Sessions Forwarders and Receivers Business Interaction Participate in a round robin, multiple panel Q&A about doing business in 2014 and beyond. You will hear various agencies discuss their criteria for attorney selection and you will also hear from numerous attorneys how and why they could be a great addition to your preferred attorney list. The law lists will discuss some of the latest issues and solutions in the forwarding process. Our new unique process will ensure that by the end of the two part session every attendee will have interacted with each other. Barry Elms Bring On the Dollars.The Art of Getting Paid Barry Elms, Strategic Negotiations, International Dynamic, national renowned speaker, Barry Elms will show attendees how to get paid quickly on ALL telephone collection calls. His program will focus on minimizing payment delays and dealing with cash flow issues. Barry will include case studies for attendees to learn how to use six powerful influencing skills. This program is a great opportunity to hear America s business coach on sales and negotiation skills! AND Difficult? Who Me? No Him! No Her! Conflict Management How to resolve conflict with difficult and uncooperative debtors (and maybe clients!) Each attendee will have the opportunity to identify and assess his/her conflict management skill level and be taught how to improve it. Be among those who have benefited from Barry's entertaining and inspiring material. Steven Gutter Piercing the Corporate Veil Complex debt collection requires more than chasing some poor debtor with a credit report that screams debtor s prison. Skilled, veteran Attorney Steven J. Gutter will explain how agencies and attorneys, on behalf of their clients, can pursue debtor officers, directors, shareholders, spouses and family members and/or successor businesses. Gutter will address fraudulent transfer law, successor liability law and piercing the corporate veil. A must attend program for collection agencies and collection attorneys interested in complex commercial collections! Saturday Membership Meeting The agency and affiliate members will join together to discuss the mission, direction and strategic planning of the new association. Member input is key to the success of an organization and we look forward to having you contribute your ideas and comments. The new board of directors will be installed and committees will be formally established and accept volunteers for committee member seats.

Conference Schedule Thursday Evening October 9 6:00-7:00 PM Welcome Reception 7:00-9:00 PM Dinner Friday October 10 8:00 to 9:30 AM Continental Breakfast 9:30 to 10:45 AM Forwarders & Receivers Part 1 10:45 to 11:00 AM Break 11:00 to 12:15 AM Forwarders & Receivers Part 2 12:15 to 1:30 PM Buffet Lunch 1:30 to 2:30 PM Bring On the Dollars...The Art of Getting Paid 2:30 to 2:45 PM Break 2:45 to 3:30 PM Conflict Management 3:30 to 3:45 PM Break 3:45 to 4:45 PM Piercing the Corporate Veil 6:00 to 7:00 PM NFL Alumni Cocktail Party Dinner on your own at one of 80 restaurants on the Ave Saturday October 11 8:00-9:30 AM Full Buffet Breakfast 9:30 to 10:45 AM CCA of A Membership Meeting 10:45 to 11:00 AM Break 11:00 to 12:15 AM Special Education session 1:45 PM ALLP Optional Golf and Tennis Outing Sunday October 12 9:30 AM ALLP Optional Tailgate and NFL Game

ALLP Optional Special Outings GOLF Polo Trace Golf Club is one of South Florida s premier golf courses. This links-style course plays over 7,000 yards, featuring new Champion Turf greens and lush rolling fairways providing Polo Trace customers with the ultimate golfing experience. Located in beautiful Delray Beach, Florida, Polo Trace Golf Club is just minutes from historic downtown Delray Beach. Palm Beach International Airport is only fifteen minutes away providing easy access for out of town guests. TENNIS Enjoy a set or two of tennis, either singles or doubles with your colleagues and friends on Saturday afternoon at Delray Beach Tennis Center. Participate in our first CCA of A round robin tournament (with friendly competition) or we ll partner you up to simply play a game or two at your leisure. The club we ve chosen has either clay or hard courts, a pro shop with locker room facilities, racquet stringing and merchandise, as well as a practice wall. Lessons from the beginner to the experienced player are also available from a club pro for an additional fee. Lessons from your colleagues are free!!! NFL FOOTBALL Miami Dolphins V Green Bay Packers Sunday October 12 Calling all Football Fans! Get ready for a every once in a very long while Sportacular event. You will depart the Marriott at 9:30 am on game day by van service to arrive at Sunlife Stadium for a private Tailgate party. The tailgate is complete with flat screens for pre-game, food grilled to perfection, an open bar, DJ and several NFL alumni on hand. At game time you will take an elevator to the Club/Skybox level to enjoy the game. The suite level is two connected air-conditioned floors with beverages and food. After the game you may be dropped off at Fort Lauderdale airport which is very close or returned to the hotel.

Registration Form: First Name: Last Name: Title: Name on Badge: Company Address: City: ST: Zip: Phone: Email: Conference Registration Fee: Members: @ 425.00 = $ Members Social Guest: @ 295.00 = $ Guest Name: Guest Name: Nonmember: @ 875.00 = $ ALLP Sports Sponsor Optional Events: Golf Outing: @ 65.00 = $ Golfers Name: Golfers Name: Clubs Left-handed or Right-Handed 55.00 = $ Handicap: Clubs Left-handed or Right-Handed 55.00 = $ Handicap: Tennis Outing: @ 25.00 = $ NFL Game/Transportation @ 210.00 = $ PAYMENT: Scan and return this completed form to info@certifiedccaa.com or mail and return with your check to Commercial Collection Agencies of America, P.O. Box 1695 Arlington Heights, IL 60006 SPECIAL REQUESTS: Accessibility: Special Dietary Requirements: Hotel: Call now to reserve your room for the conference. When booking reference the Commercial Collection Agencies of America Conference. We have a limited number of rooms blocked with rates of $149 per night at the Residence Inn (561-276-7441) or rates of $169 to $189 per night at the Marriott (www.marriottdelraybeach.com) 877-389-0169 or 561-274-3200) Cancellation Policy: Full refunds will be given if notification is submitted in writing prior to September 30, 2014.Cancellation notices received between October 1, 2014- October 6, 2014 will receive a 50% refund. Cancellation notices received after October 6, 2014 will unfortunately not receive a refund. Total: $ Check enclosed made Payable to: Commercial Collection Agencies of America Bill to Card type: Name on Card Card # Exp date: Code Billing address: City State Zip Code: