Your need to do business wherever it takes you Our unrivalled business roaming solution Guide to roaming for businesses with 1 9 connections
Built for your business Wouldn t it be great if you could take your UK plan along with you on your next trip abroad? With Vodafone, you can. Our business roaming solutions, built for businesses like yours, will enable you to succeed abroad as well as at home. Simple roaming: Keep in touch without worry, whether you re travelling abroad for business or you re on holiday and need to stay in the loop with work back home. Worry-free business abroad: Make calls, text freely, and hop online whenever you want. No limits on data and speed: Your success comes first so we won t limit your access to your UK data allowance or the speed at which you can experience it. A large global network at your fingertips: We offer 4G roaming in more destinations than any other UK mobile provider, and we re constantly growing our global network to help you reach further. Click on the sections below to see the details and learn how our roaming works for the plan you re currently on. Small businesses with consumer plans Small businesses with business plans Standard roaming rates Roaming zones and destinations 2
Small businesses with consumer mobile plans Let s plan your trip. If you are one of our small business customers and you have one of our consumer plans, your roaming experience will be as follows. While travelling in Europe (Roam Free Zone), you can take your UK plan with you there s no extra charge. When you re in the Roam Further Zone (World Zone), which includes over 100 destinations, you can take your UK plan with you for just 5 a day. If you re travelling outside the Europe and Roam Further Zones, you ll be in our Rest of World zones where our standard roaming rates apply. This means no complications and total clarity; you no longer need to worry about how much your roaming is going to cost you. You ll be able to text, call and use your data, just like you do at home, even when you re far away. This experience applies to customers on the following consumer plans: Vodafone Standard Bundle Red Bundle Red Value Bundle Essentials Red Extra Red Entertainment Vodafone Global Roaming Roaming zones Cost Number of destinations Europe Zone - Roam Free Inclusive (no extra charge) 50 World Zone - Roam Further 5 (Ex. VAT) per day 104 Rest of World Zone 1 Standard roaming charges apply - Pence per min/text/ 29 Rest of World Zone 2 Standard roaming charges apply - Pence per min/text/ 15 Rest of World Zone 3 Standard roaming charges apply - Pence per min/text/ 7 Rest of World Zone 4 Standard roaming charges apply - Pence per min/text/ 15 What if you use up all your data when travelling in the Roam Free or Roam Further Zones? You'll simply be charged your UK out of bundle rates rather than standard roaming rates. A 50 ( 39.33) data spend cap is applied to help avoid surprise bills wherever you roam. The cap will kick in after you ve used up all your UK data allowance. This is a monthly cap and applies across the globe in all zones ranging from Europe Zone 1 to Rest of World zones. You ll never face a bill shock as everything is covered. 3
Small businesses with business mobile plans Let s plan your trip. If you are one of our small business customers and you re on one of our business plans, your roaming experience will be as follows. While travelling in the Europe Zones, you can take your UK plan with you there s no extra charge. When you re in the World Zone, which includes over 100 destinations, you ll enjoy the Small Business Traveller roaming experience: you can take your UK plan with you for just 5 a day but it is possible to opt out and pay standard roaming rates, too. If you re travelling outside of Europe and World Zones, you ll be in our Rest of World zones where our standard roaming rates apply. Our solution enables you to focus on what really matters: your business. If you re travelling just for business, or a relaxing holiday, knowing that you can keep your finger on the pulse of your business without worrying about your bill. This experience applies to customers on the following business plans: Business Value Business Extra Business Premier Small Business Traveller Roaming zones Cost Number of destinations Europe Zone Inclusive (no extra charge) 50 World Zone 5 (Ex. VAT) per day or standard roaming charges apply (if opted out) 104 Rest of World Zone 1 Standard roaming charges apply - Pence per min/text/ 29 Rest of World Zone 2 Standard roaming charges apply - Pence per min/text/ 15 Rest of World Zone 3 Standard roaming charges apply - Pence per min/text/ 7 Rest of World Zone 4 Standard roaming charges apply - Pence per min/text/ 15 What if you use up all your data when travelling in the Europe Zones or World Zone using Small Business Traveller ( 5 per day)? You ll simply be charged your UK out of bundle rates - rather than standard roaming rates. A 50 ( 39.33) data cap is applied to help avoid surprise bills wherever you roam. The cap will kick in after you ve used up all your UK data allowance. This is a monthly cap and applies across the globe in all zones ranging from Europe Zone 1 to Rest of World zones. You ll never face a bill shock as everything is covered. 4
Standard roaming rates If you are not using Global Traveller or Small Business Traveller and you are travelling in our Rest of World zones, the following standard roaming rates apply. Zone Making calls and sending texts within Europe Zones and back to the UK and using the internet Making calls and sending texts from Europe Zones to any other Zone Sending picture messages Receiving calls Europe Zones 1 and 2 Usage taken from inclusive UK allowance, or charged at home rate Usage charged at International rates Usage taken from inclusive UK allowance, or charged at home rate Free Rest of World Making calls back to the UK (per min) Making calls to the Europe Zones (per min) Making calls to Rest of World Zones (per min) Zone 1 Zone 2 Zone 3 Zone 4 Receiving calls (per min) Sending texts (per text) Sending picture messages (per picture message) Using the Internet Zone 1 50p 1.25 50p 1.67 1.67 1.67 30p 7p 55p 10p per Zone 2 1.00 1.25 1.67 1.00 1.67 1.67 60p 25p 55p 50p per Zone 3 2.00 2.00 2.00 2.00 2.00 2.00 1.30 50p 55p 1.50 per Zone 4 2.00 2.00 2.00 2.00 2.00 2.00 1.50 50p 55p 6.00 per 5
List of destinations Which destinations are included in our roaming zones? We re proud to offer the best network for roaming in the UK. This means: More destinations: You can take your UK plan with you to over 150 destinations worldwide more than any other UK provider Simple charges: It s a clear, set, daily fee to take your plan with you Faster Data: We have the largest worldwide 4G network of any UK provider No limits: There s no limit on the amount of data you can use from your plan Consistent speed: Unlike some providers, we don t slow data speed after a certain amount is used Roam Free - Europe Zones 50 destinations EUROPE ZONE 1 Global Roaming - Roam Further - Business Traveller - World Zones 104 destinations WORLD ZONE 1* Rest of World Zones 66 destinations REST OF WORLD (ROW) Austria Azores Belgium Bulgaria Canary Islands Croatia Cyprus Czech Republic Denmark Estonia Finland France (incl. Corsica) French Guiana Germany Gibraltar Faroe Islands Guernsey Isle of Man Greece Guadeloupe Hungary Iceland Ireland Italy (incl. Sardinia and Sicily) Kosovo Latvia Liechtenstein Lithuania Luxembourg Madeira Malta Martinique Mayotte Monaco EUROPE ZONE 2 Jersey San Marino Switzerland *If opted out of Small Business Traveller, standard roaming rates apply outside of Europe Zones 1 and 2. Netherlands Norway Poland Portugal Reunion Romania Saint Martin Slovakia Slovenia Spain (incl. Balearic Islands) Sweden Vatican City Turkey Afghanistan Albania Anguilla Antigua and Barbuda Argentina Armenia Aruba Australia Bahrain Bangladesh Barbados Bermuda Bonaire Bosnia and Herzegovina Brazil British Virgin Islands Cambodia Canada Cayman Islands Chile China Colombia Costa Rica Curacao Democratic Republic of the Congo Dominica Dominican Republic Ecuador Egypt El Salvador Eswatini (formerly Swaziland) Fiji Georgia Ghana Grenada Guatemala Guyana Haiti Honduras Hong Kong India Indonesia Israel Jamaica Japan Jordan Kazakhstan Kenya Kuwait Laos Lesotho Macau Macedonia Malaysia Mexico Moldova Mongolia Montenegro Montserrat Morocco Mozambique Myanmar New Zealand Nicaragua Oman Pakistan Panama Papua New Guinea Paraguay Peru Philippines Puerto Rico Qatar Russia Saba Samoa Western Saudi Arabia Serbia Singapore Sint Eustatius Sint Maarten South Africa South Korea South Sudan Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Taiwan Tanzania Thailand Tonga Trinidad and Tobago Turks and Caicos Islands Ukraine United Arab Emirates United States of America Uruguay US Virgin Islands Uzbekistan Vanuatu Vietnam Andorra WORLD ZONE 3* Azerbaijan Bahamas Benin Bhutan Botswana Brunei Burkina Faso Cameroon Central African Republic Chad Algeria Belarus Bolivia Cape Verde Gambia Burundi Libya Mali Angola Belize Comoros Cook Islands Cuba REST OF WORLD ZONE 1 French Polynesia Gabon Iran Iraq Ivory Coast Madagascar Niger Nigeria Palestine Rwanda REST OF WORLD ZONE 2 Guinea Guinea-Bissau Kyrgyzstan Liberia Malawi REST OF WORLD ZONE 3 Namibia Nepal Sao Tome and Principe REST OF WORLD ZONE 4 Djibouti Equatorial Guinea Ethiopia Falkland Islands Greenland Seychelles Soloman islands Tajikistan The People s Republic of Congo Togo Uganda Venezuela Yemen Zambia Mauritania Mauritius Senegal Sierra Leone Zimbabwe Tunisia Lebanon Maldives Maritime & Aerospace Service New Caledonia Saint Helena Timor Leste 6