1 Sugar Sand Park Community Center 2016 Shriek Week Volunteer Forms ********Entry deadline September 19, 2016******** Sugar Sand Park Community Center s 12 th annual Shriek Week Halloween event is a 5-night event with 2 Haunted Houses and multiple activities. We rely on volunteers for many positions to make a commitment to long hours, but also a lot of fun and freedom to be creative. We depend on nearly 100 volunteers each year to make this event spectacular for the roughly 8000 visitors who attend. Students will receive community service hours. If you are not a current City of Boca Raton volunteer then you will need to submit ALL City of Boca Raton volunteer forms. Volunteers MUST be 14 and older, and will need to submit a social security number for a background check. NO EXCEPTIONS. Volunteers 18 & over must go through an additional orientation and get issued a badge at City Hall. City Forms are a separate link or available at www.sugarsandpark.org/volunteer-information. Returning volunteers from last year s Shriek Week will only need to fill out the background check and return Page 2 of this form. 2016 HAUNTED HOUSE THEMES The indoor Haunted House theme is Florida s Terrifying Tourist Traps, and the outdoor Haunted House theme is Granny Grim s G.A.R.A.G.E Alien Lab. EVENT DATES Fridays and Saturdays, October 21, 22, 28, 29 from 6-11pm; Thursday, October 27 from 5-9pm (LITE NITE-the indoor Haunted House is less intense, and Granny Grim is not open). SHRIEK WEEK VOLUNTEER CREW DESCRIPTIONS Boo Crew Actors in the indoor Haunted House (Florida s Terrifying Tourist Traps) & Granny Grim s GARAGE- Alien Lab. The Haunted Houses are treated like mini-theatre productions, complete with script, props, lighting and sound design, set design, and of course.actors. In addition to the auditions there will be several rehearsals with both actors and backstage crew so everything runs smoothly on event days. ***Audition required for new & returning volunteers/actors so we can determine roles. Come prepared to do improvisation & cold readings for roles. Head shot and monologue are appreciated but not required. Rehearsal dates will be announced once roles are determined. Backstage Crew Volunteers trigger scares, pull, push and make scares happen behind the scenes in both Haunted Houses. If technically experienced or savvy, you may help the lighting/sound operator in the tech booth. This crew will be required to attend additional rehearsals, dates to be determined. Activities Crew Run carnival games in the Blacklight Game Room, arts & crafts, glitter tattoos, ticket takers at the trackless train or shows, help with photo souvenirs. No additional rehearsals are required, but volunteers must show up at the start of their shifts to learn their position. Set Up/Breakdown Crew Helping the days before & after the event with all kinds of stagecraft or clerical work - it really could be anything needed to get the event up and running or tearing down. MANDATORY ORIENTATION located at the Community Center s Willow Theatre All volunteers must attend a full formal orientation. We will cover all the guidelines and policies, Volunteer Handbook, safety issues, City forms, and give each volunteer a copy of their schedule. Failure to attend will result in not being able to volunteer for this event. FRIENDS AND FAMILY NIGHT - Thursday, October 20 from 6:00-7:30pm This is a final dress rehearsal in which ALL volunteers plus 2 guests may attend the indoor Haunted House for FREE. It is the ONLY opportunity for family members and volunteers from other areas to go through the Haunted House (you may pay for nights during the event), and it gives the actors and backstage crew time to rehearse in real time before opening night. An email will be sent requiring an RSVP to attend. VOLUNTEER SHIFTS What days you plan to volunteer The shift is factored into the times on Page 2. Shift times may vary, (e.g. activities end at 10:30, the Haunted House may end early, or actors may want to come earlier than 5:15 to get into costume). The shifts on Page 2 do not include additional rehearsals for actors and backstage crew, or set up needs. Those dates will be emailed once volunteers are determined.
2 Sugar Sand Park Community Center 2016 Shriek Week Volunteer Forms ********Entry deadline September 19, 2016******** RETURN Page 2, along with City Volunteer Forms. Make a copy & keep the rest for your records. Questions/RETURN THIS FORM TO: Sugar Sand Park Community Center 300 S. Military Trail, Boca Raton, FL 33486 Attn: Stacee Lanz Ph: (561) 347-3901 ~ Fax: (561) 347-3910 ~ slanz@myboca.us ~ www.sugarsandpark.org ********Community service hours include audition, rehearsals and orientation******** WRITE CLEARLY OR TYPE (Especially EMAIL- as that will be the main correspondence) Today s Date Name Age (must be 14 +) Home Phone Cell E-mail Parent/Guardian Contact (if under 18) Name Phone (Best to reach) Email See Page 1 for Explanations CHECK WHERE YOU WANT TO VOLUNTEER (mark all that apply) Haunted House Boo Crew (AUDITION required for new AND returning actors-no EXCEPTIONS) Haunted House Backstage Crew Set Up/Break Down Crew Activities Crew If I am not cast as a Boo Crew actor I would still like to volunteer for Shriek Week on another crew (check off which one). CHECK WHICH DAYS YOU PLAN TO VOLUNTEER FIRST WEEKEND: Fri, 10/21, 5:15-11:15pm Sat,10/22, 5:15-11:15pm SECOND WEEKEND: Thurs, 10/27, 4:15-9:15pm (LITE NITE) Fri, 10/28, 5:15-11:15pm Sat,10/29, 5:15-11:15pm BREAKDOWN: Sun, 10/30 10am-3pm CHECK WHICH DAY YOU WILL ATTEND MANDATORY ORIENTATION Sat, Oct 1 from 11:00am-1:00pm Thurs, Oct. 6 from 6:00-8:00pm CHECK WHICH DAY YOU WILL AUDITION FOR BOO CREW Thurs, Sept 1 from 6:00-7:30pm Sat, Sept. 3 from 2:00-3:30pm CHECK IF YOU WOULD LIKE TO RSVP TO THE VOLUNTEER THANK YOU PARTY Fri, Nov 4 from 5:00-6:00pm. Community service hours not included-it s our way of saying Thank You to ALL the volunteers. Food and awards will be given. CHECK IF YOU WOULD LIKE TO VOLUNTEER FOR OTHER SUGAR SAND PARK EVENTS Rehearsal dates for actors and backstage crew will be announced after auditions and roles are finalized. List preferences or talents and we will try to accommodate your request (crafts, glitter tattoos, photos, ticket taker, games)
3 Shriek Week Guidelines and Orientation This information will be thoroughly reviewed at the Mandatory Orientation. Please read the following information to gain an understanding of what is expected of you as one of Shriek Week s Volunteers in all areas of the event. The event includes 3 scare zones (Haunted House, Haunted Trail, Granny Grim s Garage), an indoor BlackLight game room, magic shows, photo souvenirs, film festival, activities (glitter tattoos, make and takes), trick or treating, trackless train ride, LED robots, and food. We want the BEST volunteers to give our customers the BEST experience! ALL VOLUNTEERS Volunteer Forms The City of Boca Raton Volunteer packet of forms must be filled out and returned before anyone can volunteer. These can be found at http://www.sugarsandpark.org/shriek-week. Volunteers must be 14 and older. Shriek Week 2016 Hours Be aware of start and ends times. Shriek Week hours are as follows: Friday and Saturday, October 21,22,28,29 from 6:00-11:00pm; Thursday, Oct 27 from 5:00-9:00pm for Shriek Week LITE NITE. All volunteers must be here 45 prior to their event time, and IN PLACE by 10 minutes prior to event time. The shift is on the volunteer form. Signing In and Out You must sign in and out each shift at the designated volunteer check- in/ check- out area. Failure to do so will result in incomplete volunteer service hours. It is also for your safety. No Cell Phones Allowed On Inside the Haunted House or Around Your Area We realize that cell phones have become a part of daily life, but we do not allow the use of cell phones during the run of the event. If a phone call must be made, please do so before or after your shift. No calling or texting is permitted in the scenes or activity areas. Use of a cell phone is distracting to the volunteer and emits light that can ruin the scares and sets inside the haunted house, and is rude in front of patrons. Volunteers caught using a cell phone will not be asked back. Should a volunteer have an emergency situation at home or need a cell phone due to medical reasons, exceptions can be made. Please tell the volunteer coordinator and point person of your issue prior to your shift. Parent/guardians can call the front desk and staff will locate the volunteer. Be Courteous Sugar Sand Park does not permit our volunteers or staff to make inappropriate remarks to our patrons or each other. Please have respect for your fellow cast mates as well as the visitors. If you encounter a patron that swears or is rude, please do not engage with them but report the patron to your point person or a Sugar Sand Park staff member immediately. R Review Nightly Schedules Schedules will be posted each night. Things may change in all areas due to call outs and no shows, so please be flexible. Stay In Assigned Area Do not leave your area unless there is an emergency. Do not leave your position unless you have notified a point person. No exceptions. BOO CREW-You are not permitted to switch spots with friends or go to the next room during slow times to chat with other volunteers.
4 About Breaks There are no formal breaks due to the nature of the event. Once we start at 6pm the event is non-stop until the end. If volunteers need to use the restroom or get a quick drink be sure to notify your point person BEFORE you leave your position. Eat prior to your shift, or bring a light snack. Snacks will not be provided. Report All Problems to Your Point Person We are here to help! Let your point person know should you have any issues throughout the evening. Your point person would be happy to provide you with a bathroom break, or help you better understand your position. Early Dismissals We do not allow volunteers to leave early unless we are previously notified BEFORE the volunteer signs in. This is a serious issue! If we assign you to a key location and you tell us half way through the night that you have to leave you will not be permitted to volunteer for the remainder of the event- PERIOD. This is a HUGE inconvenience to the customers who have paid for the quality experience that Shriek Week provides. At The End of the Evening At the end of the evening please return your area to the condition in which you found it. Assure that you throw away all garbage. Boo Crew- return your costumes and masks to the actor s room. Community Service All students receive community service hours for their middle or high school. It is up to the student to keep track of all hours and provide the proper school issued forms to be signed at the end of the event or your last shift. Volunteer Evaluation All volunteers will be evaluated on the basis of punctuality, commitment, and attitude to determine whether they will be asked back the following year. Clothing All volunteers must wear closed toed shoes. No bare feet, socks, sandals or flip flops. Mid-thigh or longer length short or pants and Shriek Week Volunteer shirt is appropriate for activities. Calling Out As soon as you know that you need to change your schedule or cannot make your shift, call or email the Shriek Week supervisor. It takes time and effort to plan the schedule for each night, and we rely on your commitment to the schedule. We need to time to rearrange other volunteers and staff for your position if you call out. Personal Belongings Sugar Sand Park is not responsible for personal belongings. We recommend leaving valuables at home, or carry them on you. Have Fun The Shriek Week event is a fun experience, whether making people scream or laugh as an actor, or giving great customer service at the games and activities. Enjoy your time with us at Sugar Sand Park and have a screaming good evening!
5 BOO CREW Working Conditions Actors must be able to work indoors or outdoors, with fog machines, loud noises, darkness, strobe lights, and claustrophobic space. You will be assigned your role nightly. No switching. No exceptions. Bring necessary equipment such as bug spray, ear plugs, medication, etc. If you are allergic to latex or other materials make appropriate arrangements in regard to costume, gloves, masks, and makeup, and let us know ahead of time. Shriek Week LITE NITE October 27 from 5-9 pm. The haunted house will be geared for children who want a less intense experience. Actors will be trained to act accordingly. No Touching Stay at arm s length away from patrons at all times. As an actor at Shriek Week, you are not permitted to touch or come into any physical contact with our visitors. Staying at an arm s length provides a safety buffer for both you and the patrons that you are about to scare. Please keep in mind that each visitor reacts in a different manor when they are frightened. Some jump back, some fall forward, and some may attempt to strike you. Should a patron touch you, back away, and if it persists, get a good description and immediately report this to your Sugar Sand Park point person. D Do Not Stop Patrons Not Stop Patrons Never step in front of a group or slow their progression through the haunted house. As an actor you are strictly forbidden to step in front of a group to slow their pace through the haunted house. By stepping in front of a group you put yourself at risk of being stricken as well as cause congestion within the haunted house. Scare for the middle of the group. This gives you the opportunity to scare the entire group all at once! Be sure to scare the group forward as well to keep them moving. Do Not Move Props Our props are placed in positions for a reason. Do not touch them! Some of our props are expensive and may have abrupt movements that can injure an inquisitive mind. Stay back! If you want a prop to play with we would be happy to provide you with one if it suits your character. Just ask. Act! Always Act! All eyes are on you and your audience is watching. Make sure you perform for each and every group no matter how small or large they are. Be sure that you stay in character and scare for the middle of the group. Project yourself! If you see one of your friends walking through the attraction, this is not an opportunity to say hello and make plans. Scare the yell out of them! You may not scare every single guest walking through our event but do not get discouraged, be sure to at least entertain them. Patrons are watching you! Stay In Character Unless there is an emergency you are to be in character at all times when in sight of patrons. If you saw Micky Mouse without his mascot head it would take the magic away. We want to keep our patrons immersed in the haunted house experience! Costume and Makeup/Prop Care Take care of everything you are given. You are responsible for the costumes, props, and masks that you are given. Treat them with care and do not rip them. If a mask does not fit properly we would be happy to provide you with another mask. Wear dark shoes, no bare feet, socks, sandals or flip flops. Mid-thigh length short, pants, or jeans may be
6 worn with or under costumes. Be sure to wear undergarments. We provide make-up and make-up tips. You may provide your own costume and makeup only upon approval. Volunteer Safety Policy Sugar Sand Park Community Center s policies and safety procedures were developed to ensure the safety of our volunteers and patrons, and that everyone has a fun and safe experience with us. Above all else this is our #1 priority. Volunteers are responsible for being aware of their own safety as well as the safety of our patrons. By reviewing the following instructions you will insure that you and our guests have an enjoyable Shriek Week experience. All of the following safety procedures will be in effect for the entirety of the event and any changes will be addressed the night of participation. Please also note that any infraction of the following safety guideline will result in termination. Volunteer Rules and Responsibilities 1 - Listen to the instruction of Sugar Sand Park staff, who will be introduced to you upon arrival. 2 - Restrict your movements ONLY to where you are instructed to be (acting or otherwise). 3 - DO NOT attempt to step across roped off areas, railings, or hide in areas that are not part of your instruction. 4 - Beware of doors (and other movable objects) and YOUR position. Remember, you may control its movement but there may be someone on the other side who will push back. 5 - Be aware of patrons and report any misconduct of patrons to Sugar Sand Park staff. 6 IMMEDIATELY notify Sugar Sand Park staff of ANY injury (to yourself or others). A report needs to be taken no matter how insignificant the injury may seem. 7 DO NOT follow or chase patrons. This may be considered harassment and you may become personally liable. 8 - Take note of nearest emergency exits. BE AWARE of what is going on around you. In the event of an emergency, please calmly advise patrons and show them the nearest exit and move to the outside. IMMEDIATELY notify supervision of anything you consider out of the ordinary. 9 - There is NO smoking, drinking of alcohol, or drugs allowed. 10 NEVER touch, bump, or come in contact with any guest/patron of Shriek Week. If accidental contact does occur, apologize and step back. (STAY AN ARMS LENGTH AWAY FROM PATRONS, unless otherwise instructed.) 11 - We have a ZERO TOLERANCE POLICY in effect for any violation for the rules listed above (or rules verbally conveyed during your introduction). You will be escorted from the property for any violation of our rules. In Conclusion It is Shriek Week s mission to create the most frightening and safe haunted attraction for families with children between the ages of 5-12. We want to be the best being the best begins with you, the volunteer.
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