TOOLKIT DOCUMENT TK6 Document description: Document type: Handbook section: Exchange of information between SLOs Information sheet SLO tasks, matchday-related activities, page 33 UEFA comments Before a game the SLOs of the two teams exchange various kinds of information. The SLO of the home club can pass on information of the type highlighted at toolkit document TK7 (Away Supporters Travel Guide). In addition, various information is required and given with regard to matchday operations. The communication of information is a key part of the SLO's job.
Example - information sent to away team SLOs by the SLO team at Werder Bremen Information for visiting fans Dear colleagues, We attach our information for your game at the Weser Stadium in Bremen. Contacts: Julia Ebert (Head of supporter and member liaison) Mobile: 0152 53239033 Email: julia.ebert@werder.de Till Schüssler (supporter liaison worker) Mobile: 0152 53239035 Email: till.schuessler@werder.de Alexandra Lüddecke (disability liaison officer) Mobile: 0172 4267619 Email: alex_lueddecke@web.de Fan material Fan material and choreos must be registered with us by the supporter liaison officers of the visiting club no later than five days before the game. A corresponding form is attached. At Werder we use the 'St Pauli Model' for fan material. Incidents involving pyrotechnics in the visitors section will result in restrictions being imposed on fan material the next time the club play at the Weser Stadium. Fan photographers Fan photographers must also be registered with our supporter and membership liaison department no later than five days before the match (see fan material form). Accreditation passes Your German Football League (DFL) accreditation pass entitles you to enter the stadium. Nevertheless, we would still ask you to order an appropriate number of gate passes. Additional gate passes (for choreos, etc.) may also be requested. Enter the total number on the fan material registration form. Stadium opening time Gates open two hours before kick-off. You are requested to enter the stadium in good time and use all the available space in the visitors standing section to ensure all your team's fans are able to find a place before the game starts. 2
Matchday liaison for visiting supporters A concourse meeting will take place in the visitors section (near the entrance) 45 minutes before kickoff. The supporter liaison staff of the visiting team are requested to attend this meeting. If you have any questions, we can be contacted by phone at any time. Parking The area around the Weser Stadium is closed off to cars at all Werder Bremen matches 2½ hours before kick-off until just after kick-off. Park & Ride facilities are available to people travelling to the game by car (e.g. Hansa-Carré, Pfalzburger Strasse, Hemelinger Hafen). Follow the signs. People in possession of a match ticket can use BSAG and VBN buses and trams free of charge on the relevant matchday. Thor Steinar ban Under the 'house rules' of Werder Bremen the far-right clothing brand Thor Steinar is banned at all matches at the Weser Stadium. Wearers of other racist/extreme-right material are already excluded from matches at the Weser Stadium by the stadium regulations. Rucksacks and bags There is only limited capacity for storing rucksacks in the visitors section. Where possible, you are therefore requested to leave bags that are not needed on the coach or in your car. Catering The two catering points by the visitors section outside the stadium and the refreshment points inside the visitors section accept cash only in payment. A cashless payment system is used in the rest of the stadium. Consumption ban in the visitors section For safety and security reasons food and drink may not be taken inside the visitors section. 3
Registration of fan material (away club) We would like to bring the following fan material: Fan material Megaphones Flags (to 150 cm) Two-pole banners Drums Fence banners (space permitting) Large hand-held flags Gate passes (supporter liaison team and others) Photographer pass Fan service vehicle or other mobile outlets Miscellaneous Quantity If you have any questions/concerns, please do not hesitate to contact us. Please return the form by fax, e-mail or post. We will then inform you about the material that has been approved. Email: julia.ebert@werder.de Fax: 0421-434594850 Postal address: Werder Bremen GmbH & Co. KG aa Fan- und Mitgleiderbetreuung Franz-Böhmert-Strasse 1c 28205 Bremen Thank you very much! We wish you a pleasant journey and an enjoyable game. Julia Ebert and Till Schüssler 4
Stadium regulations 1. Patrons enter the area covered by the Stadium Regulations at their own risk. The inner and outer areas of the stadium are monitored by CCTV during events. 2. Only persons in possession of a valid admission ticket are permitted to enter the stadium. 3. Persons under the influence of alcohol or drugs are not allowed inside the stadium. 4. Patrons may not carry, make available or relinquish the following items: Weapons of any kind; Objects suitable or intended for use as weapons or missiles, caustic, flammable, colouring or harmful solid, liquid or gaseous, in particular CFC-containing substances; bottles, mugs and cans; bulky objects, in particular ladders, stools, chairs and crates; laser pointers; torches, fireworks, signal rockets, smoke candles, hand flares and other pyrotechnic devices and equipment for firing such devices; drugs and alcoholic beverages. 5. It is forbidden to: climb on or over fences and barriers; enter areas not approved for patrons; throw objects; ignite or fire pyrotechnic devices; be in possession of posters, banners, leaflets, stickers or similar items with criminal content, in particular hate-inciting, racist, xenophobic, extreme rightwing or insulting content, and to utter or disseminate racist, xenophobic or extreme rightwing slogans; bring animals. 6. Any person wilfully or negligently committing a breach of the Stadium Regulations may be ejected from the stadium without refund of the admission price. 7. Instructions, in particular those issued by police or stewards, are to be followed at all times. 5