Diploma of Golf Management

Diploma of Golf Management (10459NAT) International Student Prospectus 2015 - Gold Coast Campus CRICOS Provider No: 02754G RTO No: 31270 Course CRICOS No: 084619C

O U R C O D E O F E T H I C S P G A I G I C O D E O F E T H I C S The PGA IGI is bound by the requirements of the ESOS Act 2000 in all of its operations and interactions as depicted in the National Code 2007 and Education (Overseas students) Regulation 1998. The PGA IGI is committed to compliance with the Australian Quality Training Framework (AQTF) Essential Standards for Registered Training Organisations. We will: Provide quality training and assessment across all RTO operations, adhere to principles of access and equity and maximise outcomes for students, establish and maintain management systems, which are responsive to the needs and students, staff and stakeholders and ensure Management practices are implemented that safeguard the interest and welfare of students in all training and assessment situations. As a training organisation, the PGA IGI will comply with its legal and moral duty to respect the rights and beliefs of course participants and staff through avoidance of discrimination, recognition of the special needs of students and course participants, physical access to courses, remediation and bridging programs, mentoring, culturally appropriate behaviour, and equal opportunity. The PGA IGI aims to ensure that every student gains the maximum benefit from participating in a particular course or program.

A B O U T T H E P G A I G I I N T R O D U C T I O N Since commencement in January 2005, the PGA International Golf Institute (PGA IGI) has become the leader in golf education in Australia providing broad industry training in all aspects of golf administration and management. An innovative and forward thinking institution, the PGA IGI is the most recognised golf and education training provider in Australia. The PGA IGI is a wholly owned subsidiary of the PGA of Australia. This means we are owned and managed by the PGA of Australia. Griffith University, and The International College of Management Sydney are our preferred education partners and provide an outstanding pathway from the Diploma of Golf Management to a Business Degree with multiple options to major in. I D E A L F O R W H O? Those seeking to gain a higher level qualification. Those who enjoy the game of golf and would like to work in golf administration. Those seeking a further education pathway into a degree and a PGA Member Qualification with further study at the PGA of Australia. Those seeking to secure their future in the industry- regardless of their pathway. This program provides core business knowledge and skills in the field of golf management - the business of golf. W H O A R E W E? We are the only provider of our kind in Australia. We are the only PGA endorsed provider of golf education qualifications in Australia. We are accredited the same as a TAFE and comply with the same legislation. We are registered on the Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) We are a dynamic modern institute committed to providing quality golf industry educational programs. We provide an environment which encourages you to achieve excellence in your golfing education. We utilise only PGA of Australia Teaching Professionals - many are award winning teaching professionals. Our lecturers / teachers are all industry qualified and are experts in their fields. Our programs are developed on sound academic principles underpinned with practical industry application. We have an experienced and diverse management team able to provide well rounded career advice and experience. Our foundations are premised on a 20 year association between the PGA of Australia and Griffith University. This association has now expanded to include The International College of Management Sydney.

A B O U T T H E P G A I G I W H Y C H O O S E U S We are accredited as a Registered Training Organisation (RTO). Our courses are accepted for credit transfer and recognised prior learning with the PGA of Australia. No other provider can offer this. Make sure you ask whether your course is approved or credited by the PGA of Australia if you are considering another training provider. Course Completion is available in a variety of ways to ensure flexible delivery options to suit your learning, employment and lifestyle. We assist you to obtain employment within the industry during and after your study with us. We have excellent student employment outcomes. Our flagship program the Diploma of Golf Management is approved for credit transfer into a Bachelor of Business (across multiple majors) at Griffith University, Gold Coast and The International College of Management Sydney. We have developed this qualification in conjunction with the PGA of Australia and various industry participants including the Australian Golf Course Superintendents Association, and numerous Golf Managers. We are a member of the Australian Council for Private Education and Training (ACPET). We report to and are audited by government departments to ensure that we comply with all Australian Government Legislation and Guidelines at both state and federal levels. We are the Winner of the 2010 Queensland Governments, QETI Award, for Outstanding Pathway Provider We were finalists (Top 3) in the ACPET Awards for Excellence (2012) in the Industry Initiative category.

A B O U T Y O U R P R O G R A M C O U R S E S T R U C T U R E This industry based PGA endorsed qualification has been recently updated to include a responsible service of gaming/gambling (RSG) certificate. We ensure there are annual improvements to the Diploma of Golf Management The Diploma has been specifically written for the golf sector and is a truly unique product for the golf industry. The qualification comprises 17 core units of competency and a further 7 elective units of competency depending on your mode of study The units have been clustered into the following 6 broad areas of study. Further information is attached at the rear of this prospectus: Golf Course Design and Maintenance Golf Operations Introduction to the Golf Industry Golf Course Planning & Development Golf Club Management Practical Golf Skills Development Event & Catering Management P R A C T I C A L G O L F E L E M E N T Your average semester will include: 2-2 hour weekly group training sessions. 2-1/2hr one-on-one coaching sessions. A compulsory weekly competition. Prizes and merit points are awarded. Compulsory weekly driving range practice. E N R O L M E N T P E R I O D S We currently have 2 intake/enrolment periods per year. * please see the our Sydney campus prospectus with ICMS for intakes in NSW. February Intake 32 teaching weeks in total with up to 5 weeks of holiday periods. A graduation ceremony will be held in November. July Intake 32 teaching weeks in total with up to 15 weeks of holiday periods. A graduation ceremony will be held in June of the following year. Processing times for your student visa application and approval may take up to 12 weeks to complete depending on your country of application. Please contact your local Australian consulate for more information on processing times. N A T I O N A L L Y A C C R E D I T E D B A S E D T R A I N I N G This program has been accredited by the Australian Quality Training Framework by the Training and Employment Recognition Council, as a Diploma of Golf Management 10459NAT. Please refer to the follow website for more information: A S S E S S M E N T http://www.training.gov.au http://cricos.deewr.gov.au/institution/institutiondetails.aspx? ProviderID=2754 This is a competency based qualification. Assessment may take a variety of forms including written, observation, tests, assignments and verbal questioning. Assessment outcomes will be either competent or not yet competent. Tertiary grades are also provided for those seeking a higher education qualification pathway at University level. GOLF LINK ACCESS D E L I V E R Y P A R T N E R Whilst on the Gold Coast we use the Currumbin RSL College (CRC) via Ignite Education (RTO No: 5897) to deliver the Responsible Service of Alcohol component of the study program - Unit Code: SITHFAB009A and to provide the Responsible Gambling Services component - Gaming Unit code: SITHGAM006A. Students will receive a Statement of Attainment from Ignite upon successful completion of these units of competency. The PGA IGI has been granted special Golf Link access allowing us to enter golf results faster and more efficiently than ever before. Golf Link is the premier golf handicap network, whereby all players can track their scores and up to date handicaps on-line.

P R O G R A M I N F O R M A T I O N G O L F C O M P E T I T I O N S C L A S S E S S Students are required to participate in a compulsory weekly event to improve their skills in a competitive environment. Competitions are scheduled as part of the program of study and you are encouraged to participate in other events and Pro-Ams. You are required to maintain an assessable playing diary and statistics sheet for your coach. Our golf competition class is currently held on a Monday from 7.00 am to 12 noon. These weekly competitions are held at Sanctuary Cove Golf & Country Club, and other golf courses in the Gold Coast region. Y O U R T H E O R Y & G O L F C L A S S E S Academic Tuition Your golf business management courses have a general maximum class size of 40. Our Training rooms are provided at SCG&CC at Sanctuary Cove. The rooms are air conditioned and provide an ideal learning environment above the new PGA IGI Office. Theory Class times are from 4.00 pm to 7.00 pm ( 3 days per week in semester 1 and 2 days per week in semester 2). D R I V I N G R A N G E P R A C T I CE You will be provided with driving range access keys to a range of your choice including Links Hope Island Golf Driving Range RACV Royal Pines Resort Driving Range & Sanctuary Cove (palms course) Driving Range Parkwood International Driving Range Students are required to maintain a practice diary and undertake a minimum of 4 hours of driving range practice per week. Practice dairies are to be submitted to the Program Development Manager at the end of each month. (during academic semesters). These Keys provide you with half price ball use during the semester. Each Student is provided with 2 keys (as part of tuition fees) per semester. Additionally, you will be able to purchase more keys at the PGA IGI discounted rate. Where practical, some sessions are taught on site at a golf course in order to demonstrate the applied theory in a real world environment. Such examples include Occupational Health & Safety, Course Maintenance and Pro-shop Merchandising. Golf Practical Tuition Your practical tuition classes generally comprise 6-8 students per coach. Golf Coaching is delivered via 2 x 2 hour sessions per week including two 30 minute private lessons each semester. Training venues are currently at the Royal Pines Resort - Mark Gibson s Exceptional Golf Academy, Hope Island Resort and two coaching teams delivering out of Sanctuary Cove Golf & Country Club that include Mike Jones, Ian Triggs Golf and ANK. If you have a preference for which coaching academy you would like to study at you must notify the PGA IGI in writing at the time of application along with notice of your preferred driving range location. Where possible the PGA IGI will allocate you to the coach of your choice within the coach ratio limits. If you decide to change coaches for any reason (within 2 weeks of the start of semester), you must first notify the PGA IGI in writing and we will undertake our best endeavours to allocate you to another coach. G O L F C O U R S E Students will be provided with a special IGI access membership at the Sanctuary Cove Golf & Country Club (palms course) on the Gold Coast. Your access membership is provided in 6 monthly intervals comprising the full year, not just the semester of enrolment. Please visit their website at: http://www.sanctuarycovegolfclub.com.au/palms-golf-course You will receive an access membership for the duration of your enrolment This access membership can be used outside the semester timetable. Please note that the PGA IGI reserves the right to change courses and providers at any time due to circumstances beyond our control or for commercial reasons.

O U R T E A C H I N G P R O F E S S I O N A L S M A R K G I B S O N S E X C E P T I O N A L G O L F @ R O Y A L P I N E S R E S O R T Mark Gibson has been a member of the PGA of Australia since 1980. He is a Certified PGA of Australia Member (Advanced Coaching) and has been awarded the Australian Teacher of the Year for 1999 & 2002. Mark has also been the Winner of the PGA Queensland Teacher of the Year 1999, 2002 and 2006 (Joint winner) He is Queensland Junior Team Coach 2006 and the Gold Coast District Junior Development Coach 2004~2006. Mark has a new golf academy with all the latest technologies, conveniently located at RACV Royal Pines Resort, home of the Australian PGA Championships Mark and his team of teaching professionals provide students with over 50 years of PGA experience in playing, coaching and industry knowledge. www.markgibson.com.au C H R I S G I B S O N H E A D T E A C H I N G P R O F E S S I O N A L @ L I N K S H O P E I S L A N D Chris Gibson is a Certified PGA of Australia Member (Advanced Coaching) and has been teaching golf in Australasia for over a decade. He started playing golf as a teenager and after completing his traineeship spent, several successful years on the Australasian circuit. Chris is currently coaching and mentoring several touring professionals on the Australasian and world tours. Drawing knowledge from his own experience, golf mentors, industry professionals, coaching seminars and forums as well as utilising sophisticated digital video and computer analysis equipment, Chris is dedicated to the game of golf, helping all his students play their best and think like a champion. Chris s teaching philosophy focuses on simplicity and longevity in the game, providing help for golfers at all levels. Chris is complimented by Don Fardon, an ex tour player who has turned his skills to coaching and been plying his trade for the last 15 years on the Gold Coast extracting the very best of his students. http://www.linkshopeisland.com.au/cms/golf/golf-academy/ Note: The PGA IGI reserves the right to change golf coaches teaching in its programs. Students will be advised of any changes as soon as practical.

O U R T E A C H I N G P R O F E S S I O N A L S W I T H ANK Golf has academies located around the world, in Australia, Korea & Thailand. In Australia, ANK Golf practical skills classes are held at the Sanctuary Cove Golf & Country Club (Palms Course). ANK Golf comprises of a team of technical and coaching experts with the core coaches for the PGA IGI being Injun Chris Lee, with the support of Ian Triggs. Injun (Chris) Lee Injun (Chris) Lee - Certified PGA of Australia Member (Advanced Coaching) & Korean PGA member. http://en.ankgolf.com.en Chris is an alumni and success story of the PGA IGI /Griffith University program and pathway. Becoming a full vocational member of the PGA of Australia in 2008, Chris has worked with many elite players including professionals and amateurs. He specialises in high performance coaching, teaching athletes of all ages, often taking them from beginner to elite players in very short periods of time Chris is familiar with the challenges of international study. His personal experience in overcoming the difficulties of studying whilst at Griffith University and playing as a PGA trainee in a new culture with English as a second language will benefit the IGI international and domestic students alike. Ian Triggs - Certified PGA of Australia Member (Advanced Coaching) Ian brings a significant wealth of knowledge and expertise from the accumulation of more than 30 years experience as a golf coach in Australia and overseas. Having won the QLD Coach of the Year 3 times and the prestigious PGA of Australia Coach of the Year in 2008, Ian is internationally renowned as an elite coach. During his coaching career, Ian has coached tour players such as : Ian Triggs John Senden Karrie Webb Kristie Smith Gwladys Bree Arthur So Yeon Ryu Nocera

O U R T E A C H I N G P R O F E S S I O N A L S P G A G O L F P R O F E S S I O N A L M I C H A E L J O N E S Sanctuary Cove's Head Teaching Professional Michael Jones is a product of a more modern day approach to Golf teaching and has achieved remarkable results with many of his students. Michael has students of all levels and no one student has the same swing so Michael's teaching philosophy is to treat all students as individuals therefore not one swing method for all students. Qualifications: Teaching professional at Sanctuary Cove since 2001 Speaks fluent Japanese Former NSW Trainee Professional of the Year PGA of Australia Member Level VI Accreditation in Golf Coaching with the Australian Coaching Council Certified Ping Club fitter As a PGA of Australia professional with a Sports Science diploma plus experience teaching and playing in Australia and overseas, Michael Jones has all the attributes to assist members,juniors or Touring professionals and as his reputations grows the results of his students are his best form of advertising. Note: The PGA IGI reserves the right to change coaches teaching in its programs and courses. Students will be advised of any changes as soon as practical.

S U C C E S S S T O R I E S J O B O U T C O M E S Dayanitha Kunesakran - Malaysia Within weeks of graduating, Dayanitha was offered a job at the 63-hole Mines Resort, Malaysia, which was managed by Australian David Townend. Her initial role with the club will be focused on tournament operations, club handicapping and pro shop retail, Townend said. Later on as she develops her confidence in club operations we will be able to expand her role into covering more aspects. James Kim - Korea I ve just scored a job at Emerald Lakes on the Gold Coast and will commence my Professional Year (PY) within the PGA traineeship program in 2011. Now I can really see my future, after I earn PGA membership combined with my degree and diploma from IGI I ll have the qualifications to become a head pro and maybe one day work up to become a general manager at a golf club. In Jun (Chris) Lee - Korea "The PGA IGI has prepared me for an excellent career within the golf industry. I am now working with top coaches and players from around the world thanks to the education and training received from the PGA IGI coaches and trainers. With my PGA IGI diploma, Griffith University degree and Australian PGA qualification, my hard work has paid off as I am now in a unique position as a Korean & Australian PGA member, bridging the gap between the two countries when it comes to golf. I would highly recommend this excellent program to anyone who wants a serious head start with their career in golf" Sak Lee - Korean Born T E S T I M O N I A L S When I started the course I was off a 15 handicap, since then my golf has improved dramatically. With the PGA IGI professionals that coach out of Links Hope Island my handicap has dropped to 4.7. I think that s pretty good seeing I was such a late starter in golf. I wasn t expecting to reduce my handicap this fast, but they helped me and now I want to do a traineeship and see if I can get my game to the next level and attempt to join the PGA of Australia. Dayanitha Kunesakran - Malaysia I would definitely recommend this program to other students who want a career in the golf industry, she said. It s a well-recognised program and it gives a good understanding about the current needs of the industry to the students. The golfing industry needs people with a proper golfing background, theoretically and practically, and this program does justice to that. I have a better understanding of the game with the help of the PGA IGI coaches. They were very experienced, patient and had always something new to share with us. Shang Guan Yuyang - China..more than anything, I just wanted to learn more about the industry and see and compare the differences between Australia and China. The main difference I ve noticed already is while golf in China is progressing quickly with the fast-growing economy, it lacks a bit in golf education. Out here, Australia has amazing resources for learning the game and I just want to make the most of my time here, learning what I can and studying hard. But what I love about the PGA IGI is the people I get to meet the coaches and trainers are the best. I also get to go out to the golf clubs and meet people within the industry and learn first-hand how they manage their golf business. That s exactly what I want to do, so it s perfect for me.

A D M I N I S T R A T O N D E T A I L S G E N E R A L E N T R Y Entry into the program generally requires: The successful completion of Year 12 or equivalent in the Australian schooling system, or relevant work experience if you do not have the minimum education requirements. A golf handicap of 18 or better for males, 25 or better for females is preferred but not essential. PGA IGI recognises the needs of candidates from developing golf markets, therefore we are equitable with our golf skills requirements. Eligibility for an Australian Student Visa. You must be at least 18 years of age at the time of issue of your ecoe. Mature Age Entry f you are over 21 you can apply for entry into this program without meeting formal academic requirements if you have relevant work experience and / or other acceptable qualifications. The PGA IGI will assess each application on a case by case basis. Full-time Course Delivery Our course is taught on a full time basis The program comprises class time with face to face academic tuition, small group work activities and professional golf instruction (if applicable). Golf Handicap Practical Golf Component Where you have established a handicap, you are required to provide evidence via your Golflink number or other original documentary evidence is required from your current / previous golf club to verify your handicap. C O M M E N C E M E N T D A T E S There are two intakes each year with orientation occurring during the following: February (Semester 1), application is required by mid-january. July (Semester 2), application is required by mid-june. Note: Visa processing times vary from 3 weeks to several months depending on your country of origin. U N I V E R S I T Y A P P L I C A T I O N S Please note: Students interested in continuing their study at ICMS or Griffith University (via our articulation arrangement) are advised that this is a separate application and enrolment process. Packaged offers are available (mid year intake only) and we can organise this if this is your preferred option. Please note that Griffith and ICMS have approved up to 1 years worth of Credit articulation for PGA IGI Students. YOU WILL NEED TO COMPLETE APPLICATIONS FOR BOTH PGA IGI AND UNIVERSITY FOR ENTRY INTO BOTH PROGRAMS. ALL EDUCATION PROVIDERS HAVE THEIR OWN APPLICATION AND ENROLMENT PROCESSESS AND YOU NEED TO MEET PGA IGI ENTRY REQUIREMENTS TO ACCESS THE UNIVERSITY PATHWAYS. English Language The language of instruction at the PGA IGI is English. International students are required to meet the following minimum requirements. IELTS - 5.5 (no sub-score < 5.0) or equivalent or at a level deemed appropriate by the PGA IGI If you are unable to demonstrate the required level of English proficiency then you will be able to undertake English at the Griffith English Language Institute (GELI), please contact us for more details on English language tuition and our packaged offers.

P G A I G I P R O G R A M F E E S Year of Study Item description Fees Additional Information Application Playing Kit Fee $250 AUD Due with application. Non-refundable Surety Fee Surety Fee $2,000 AUD Year 1 Diploma of Golf Management (10459NAT) $32,000 AUD A $ 2000 surety fee must be paid on signing of the letter of Offer and Fee Agreement Form. This will be credited to your account on program commencement. Please note our refund policy in this Prospectus, Student Handbook and Fee Agreement Form Made up of 6 golf academic subjects & 2 golf skills subjects. All fees and charges are in Australian Dollars. All bank transfer fees and charges are the responsibility of the applicant Year of Study Item description Fees Additional Information PGA IGI Golf Techniques & Skills $11,000 AUD Year 2 Griffith University Bachelor Degree Year 2 (*2016 indicative Annual Fee as per www.griffith.edu.au) $22,700 AUD* Year 3 PGA IGI Golf Techniques & Skills $11,000 AUD Year 3 Griffith University Bachelor Degree $22,700 AUD* (*2016 indicative Annual Fee as per www.griffith.edu.au) Studied in conjunction with Business Degree studies at Griffith University. Study pattern applies in order to successfully complete pathway to PGA Professional articulations. Fees paid to PGA IGI. Comprises of academic subjects studied at Griffith University Campuses. Subjects are specific to course of study chosen by student. Fees are set by Griffith University, see GU Student Services for more details. Fees paid to Griffith University Studied in conjunction with Business Degree studies at Griffith University. Study pattern applies in order to successfully complete pathway to PGA Professional articulations. Fees paid to PGA IGI. Comprises of academic subjects studied at Griffith University Campuses. Subjects are specific to course of study chosen by student. Fees are set by Griffith University, see GU Student Services for more details. Fees paid to Griffith University Other fees and charges Fees Additional Information Golf tournaments and PGA Trainee Golf Events $40 - $180 Per game depending on location. Please speak with the office to plan your competition schedule. Withdrawal from program more than 20 $ 1000.00 days prior to commencement Withdrawal from program less than 20 days $ 2000.00 prior to commencement Resit Assessment fee Up to $100.00 Per each assessment item Tracing of non-identified bank deposits $50 Each Late Payment of Fees $70 Replacement Certificate or Transcript $25 Per week Each Refund Processing Charge $500 Each Graduation Ceremony From $50 Each Airport Reception & Pick-up From $100 Each Golf Cart Membership From $210^ Per Semester ^Paid direct to Sanctuary Cove Golf & Country Club Gym Membership $500^ Per Annum ^Paid direct to Sanctuary Cove Golf & Country Club *Note: All fees and charges are subject to change and where applicable, include GST. Griffith University fees are 2016 indicative fees, and subject to change as per Griffith University. Fees are correct at the time of printing. All bank transfer fees, credit card merchant fees and charges are payable by the student.

P R O G R A M I N C L U S I O N S G E N E R A L P R O G R A M I N C L U S I O N S Orientation information. All training materials including workbooks, handouts, readings. All tuition materials including lecturer notes. ( note: Charges apply for the non-return of loaned resources and printing if required). Mentoring advice and employment guidance. All academic tuition and site visits (Where applicable, depending on electives chosen). Industry training certificates such as Responsible Service of Alcohol Rules Certificate (Where applicable depending on electives chosen) Provide Responsible Gambling Services. 6 day Course Access Membership at the Sanctuary Cove Golf & Country Club (palms course) - provided on a per semester basis including all vacation periods during which you are enrolled. 2 x 2 hour weekly group coaching lessons 2 x 30 minute private golf lessons (per semester) PGA IGI uniform including a Titleist cap, 2 polo shirts and golf bag provided at orientation. Additional shirts will be provided each semester of financial enrolment. Weekly Golf Competition. PGA IGI Club championship each semester. Weekly prizes from the Order of Merit playing competition. Trophy s and plaques presented at the end of each semester. Driving range access key - this is monitored range use available 1 March through to 30 Nov, each year you are financially enrolled in the golf program. Up to 2 keys per semester are provided free of charge. Additional keys can be purchased at a discount price from the office.

D I P L O M A S T R U C T U R E D I P L O M A S T R U C T U R E S T U D Y F O R M A T The Diploma of Golf Management comprises of a fixed quantity of units of competency which are required to be completed to successfully be awarded with the Diploma of Golf Management. Program Area Unit Type Nominal Hours (No Pre-requisites apply) Introduction to the Golf Industry This course addresses the skills and knowledge required to plan, collect and interpret industry information in order to determine trends within the industry. It further develops a conceptual framework for an understanding of the Australian golf environment. BSBHRM506A Manage recruitment selection and induction processes Core 60 SISSGLF316 Interpret and apply the Rules of Golf Core 15 SITHGAM201 Provide responsible gambling services Compulsory Elective 6 SISXCCS403A Determine the needs of client populations Core 20 Golf Course Design and Maintenance This course addresses the development, maintenance and evaluation of the organisation's environmental policies and procedures in regards to environmental sustainability as an integral part of business planning. Useful for small businesses, this course is relevant to those who have a management responsibility. BSBSUS501A Develop workplace policy and procedures for sustainability Core 50 BSBMGT502B Manage People Performance Core 70 Golf Club Management This course addresses the significant aspects of financial management for operational managers who are not financial specialists. It emphasises the preparation of users of budgets/financial plans through communication and training and consistent surveillance over budget performance, with early intervention where required. This course further considers the critical aspects managing the preparation of meetings, chairing the meetings, organising the minutes and reporting outcomes which are critical to the effective operation of golf club governance. SITHFAB201 Provide responsible service of alcohol Compulsory Elective 10 BSBADM502B Manage Meetings Core 30 BSBFIM501A Manage budgets and financial plans Core 70 SISXIND404A Promote compliance with law and legal principles Core 15 Golf Operations This course addresses the knowledge and skills required to manage the operations of an on course golf shop according to an organisation's operational plan. It further provides the knowledge and skills required to manage the format and results of golf competitions and tournaments according to the national body's guidelines and the host body's requirements. BSBWHS501A Ensure a safe workplace Core 60 SISSGLF512 Manage the structure and facilitation of golf competitions Core 20 and tournaments SISSGLF521 Manage on course golf operations Core 15

D I P L O M A S T R U C T U R E S T U D Y F O R M A T The Diploma of Golf Management comprises of fixed quantity of units of competency which are required to be completed to successfully be awarded with the Diploma of Golf Management. Cont.. Program Area (No Pre-requisites apply) Unit Type Nominal Hours Event & Catering Management This course focuses on the key elements of golf event planning and management including; event sponsorship, event staging, marketing, risk management, and sales strategies. Additionally this course is an introduction to catering management providing an overview of the requirements in developing a profitable food and beverage operation. Students will also be exposed to processes and systems to manage quality customers service, purchasing, stock control, marketing and menu and wine list engineering. BSBCUS501C Manage quality customer service Elective 40 BSBMGT515A Manage operational plan Elective 60 BSBITU302B Create electronic presentations Elective 20 Golf Course Planning and Development This course specifies the outcomes required to link people, ideas and information at all stages in the project life cycle. Project communication management ensures the timely and appropriate generation, collection, dissemination, storage and disposal of project information through formal structures and processes. This course further addresses the identification, assessment and development of business opportunities in consultation with the community in order to increase self reliance and expand employment. It specifically considers golf course and residential enterprise opportunities. BSBPMG516A Manage project information & communications Core 40 BSBATSIM511C Develop enterprise opportunities Core 40 Practicum Program The practical golf component of the Diploma covers the knowledge and skills required in activities and games to develop and perform A grade skills of golf. It further covers the knowledge and skills required to use activities, games, discussions and other strategies to develop and apply the A grade tactics and strategies of golf. SISSGLF201 Perform the A grade skills of golf Compulsory Elective 30 SISSGLF307 Participate in conditioning for golf Compulsory Elective 15 200 Practical Hours of golf including compulsory rounds of golf as PGA IGI Team and range practice:

S T U D Y P L A N N E R 2 0 1 5 S T U D Y F O R M A T ( C O N T I N U E D ) Y E A R S 2 & 3 A T G R I F F I T H U N I V E R S I T Y Further Elective Units Comment Nominal Hours SISSGLF314 Perform the Advanced skills of golf See Note below 20 SISSGLF315 Apply the Advanced tactics and strategies of golf See Note below 15 SISSGLF316 Interpret and apply the Rules of Golf at the Advanced level See Note below 15 SISSGLF202 Apply the A grade tactics and strategies of golf See Note below 15 SISSGLF520 Design and implement strategies to increase junior participation in golf See Note below 20 The above additional elective units of competency attract their own fees in addition to any other fees. Please see Fee Guide. (The above units of study are intended for Students seeking an increased playing focus, or for those planning on undertaking the Griffith Bachelor of Business in Year 2 and/or the PGA Professional Year of Study in Year 4). Please inquire. The timetable below demonstrates a weekly indicative program schedule of study for both semesters 1 & 2. Day Time Program Area Semester 1 Hours Notes Monday 6.45 am -12.45 pm GSD Golf Skills Development Tournament Play & Golf Round Statistics, Regarding,Review Tuesday 9.00 am - 11.00 am GSD Golf Skills Development Short Game & Putting 4.00 7.00 pm CGP Golf Course Planning and Development Wednesday 9.00 am - 1.00 pm GSD Golf Skills Development Short Game & Putting 4.00 7.00 pm GCDM Golf Course Design & Maintenance Thursday 1.00-3.00 pm GC & M Golf Coaching & Mentoring 6 See playing schedule for location of golf course 2 See Training Schedule for Location of Golf Coach/Pro 3 SCG&CC Lecture Rooms 4 Driving Ranges 3 SCG&CC Lecture Rooms 2 See Training Schedule for Location of Golf Coach/Pro 4.00 7.00 pm IGI Introduction to Golf Industry Friday 8.00 am - 12.00 am GSD Golf Skills Development Short Game & Putting 3 SCG&CC Lecture Rooms 4 Driving Ranges Total hours per week 27

K E Y I N F O R M A T I O N F E E S I N G E N E R A L You are required to pay a $ 2000 AUD surety fee upon acceptance of your Letter of Offer. The balance of your tuition fee applicable is payable on or before the first day of class. Fee refund policies apply, please refer to your student hand book and fee table in this document. T R A N S P O R T You are required to provide your own transport to and from facilities. Whilst some public transport is available, carrying golf bags on public transport can be difficult. Public transport may not be reliable and due to some early start and late finish times public transport may not be available in some areas. Students have the following options: (we strongly recommend students buy a car) Buy a car - Students should already have a licence prior to arrival. Price range for cars $ 5000.00 (used) $18000 plus (new). It is a very long and expensive process to obtain a new licence in Australia, so the student should have a licence prior to arrival. HomeStay family provides transport - some homestay families will offer transport at an additional cost. Taxi - if accommodation is close to our office at Sanctaury Cove, this may be an option for some students. The cost can vary depending on distance - Taxi s in Australia are not as cheap as taxi costs in may Asian countries. Bus - This is not practical for most of our scheduled classes, some golf classes start at 6.45 am, while night lectures end about 7.00 pm. Car-pool - share cost with another PGA IGI student. A C A D E M I C E X P E C T A T I O N S This course requires a balance between academic effort and golf. Failure in your academic work may affect your selection for golf related events and activities such as the selection to play at the University Golf Challenge at St Andrews each year (For those who are Griffith University students only Years 2 & 3) C O S T S Living costs on the Gold Coast are generally considered to be lower than Australia s other eastern capital cities, the UK and America, however Australia has a high standard of living. The Gold Coast in particular has experienced a boom in terms of domestic growth. In addition to your tuition fees, you will generally need between AUD$17,000 and $25,000 to meet your expenses in a year. This includes accommodation, food, transport and leisure. These are minimal costs, you may require additional funds should you wish to travel or play other golf courses. E X T R A S If you choose to play additional competitions / tournaments you will be required to fund those costs yourself. Should you seek to use a driving range which is not included in your course fees, you will need to fund the purchase of balls yourself. S T U D E N T H E A L T H I N S U R A N C E Student Visa holders are required to maintain heath insurance for their period of stay in Australia. Student health insurance is not included in your tuition fees, you will be required to provide your own health insurance cover. The PGA IGI can assist you with arranging health cover, please enquire via email. Please Note: The Department of Immigration and Border Protection (DIBP) require all holders of a student visa to maintain OSHC during their entire stay in Australia. Student visa condition 8501 - Maintain OSHC; is a mandatory condition of a student visa. DIAC state, international students who do not maintain their OSHC may have their student visa cancelled. C R E D I T T R A N S F E R F O R P R I O R S T U D Y Please contact our office for our policy on credit transfer and Recognition of Prior Learning (RPL). Credit transfer / RPL will be made available upon application for either part of a course or a whole course depending upon the level of detail supplied. Please Note: We do not accept RPL or credit transfer applications after program commencement.

K E Y I N F O R M A T I O N A C C O M M O D A T I O N Currently you may pay approx. $170 / week for Private Board and from $180 / week for a room in a house or unit sharing with other students or members of the community, with use of some facilities, in areas close to the university. Rent is more expensive in areas surrounding and including Surfers Paradise. Most of these units are on the beach, in the heart of the Gold Coast and usually with resort style facilities. The rent is approx $150 / week for a room in a shared apartment and from $300 / week for a 2 bedroom fully furnished unit. Home Stay We are happy to put you in contact with various Homestay companies who can help you arrange for you or your group to be accommodated in Australian households. This provides you with the opportunity to practice English and live with Australian families. Our Homestay is provided by Study In Australia. To find out more please visit the following web link: www.studyinaustralia.gov.au/sia/en/studycosts/accommodation http://www.griffith.edu.au/homestay Disclaimer: The Homestay provider referred to above is not owned or operated by the PGA IGI. They are provided for your convenience only. Any arrangements, financial or otherwise, is strictly between you and the Homestay provider. If you are unhappy with your Homestay family, please notify the PGA IGI office immediately. Student Built Accommodation There are 4 student built accommodation complexes located near Griffith University at Southport. These are privately owned and operated but have been built for students. http://www.seqrents.com.au/unisquare http://www.nexusplace.com http://www.metrooncentral.com http://www.griffithuv.com.au/ M E D I C A L I S S U E S Where a medical condition exists, we require evidence of a medical examination and clearance by a qualified medical practitioner (at your expense) prior to enrolment. You are required to notify us prior to entry, of any existing medical conditions which may hinder any golf practice and/or participation during your course of study. You also need to report all accidents or injuries to us which may occur during your course of studies. You must allow us to act and assist to arrange any necessary first aid or medical treatment should it be in your best interests and your emergency contact is unable to be located (at your expense). P O L I C I E S To comply with legislative requirements, we have a number of policies and procedures in place. These are outlined in the PGA Student Handbook available at www.pgaigi.com.au or in paper form available from our office. Privacy Act We are bound by the Privacy Act (1998) which regulates the way we are able to collect, use and disclose personal information. Information is collected on this form and during your enrolment in order to meet our obligations under the ESOS Act and the National Code 2007; to ensure student compliance with the conditions of their visas and their obligations under Australian immigration laws generally. The authority to collect this information is contained in the Education Services for Overseas Students Act 2000, the Education Services for Overseas Students Regulations 2001 and the National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas Students 2007. Information collected about you on this form and during your enrolment can be provided, in certain circumstances, to the Australian Government and designated authorities and, if relevant, the Tuition Assurance Scheme and the ESOS Assurance Fund Manager. In other instances information collected on this form or during your enrolment can be disclosed without your consent where authorised or required by law. Professionalism At all times you are expected to conduct yourself honestly, ethically and in accordance with accepted standards and principles of professional golf conduct. The PGA IGI has a ZERO tolerance level for a lack of professionalism and student misconduct. Complaints & Appeals Policies and procedures are in place to deal with complaints, and appeals, you are encouraged to obtain and read the policies and procedures from our office or on-line at www.pgaigi.com or can be found on your USB drive issued at orientation or in your student handbook provided prior to enrolment. Access & Equity We are committed to equal opportunity for all students to ensure you (assuming you meet the minimum entry requirements) are not denied access to this program, and that once enrolled, you are not disadvantaged.

G R A D U A T I O N A N D S U P P O RT O T H E R S T U D E N T S U P P O R T Orientation Orientation is an activity intended to provide you with valuable information and assistance to help you make an effective and efficient transition into your studies and to meet other participants in the program. Attendance at orientation is compulsory. Orientation provides: Information about what you will study and your timetable. Details about PGA IGI staff and support. Tour of the facilities. The opportunity to meet PGA senior staff. The opportunity to meet new friends. Information about your golf coach and their training facilities. Airport Reception You can request an airport reception service from which will meet you at the airport and transport you to your accommodation directly on arrival. You must book this service at least 72 hours prior to your departure or arrival. Learning Support We understand that a change in environment and the pressure of study can be difficult. If anything is preventing you from gaining what you want to achieve or from enjoying your study experience, speaking with a PGA IGI senior staff member is often a very good start to resolving your issues. Studying abroad can be daunting for some students especially if English is not your first language. We encourage all of our students to stay in regular contact with staff members of the PGA IGI to help make the transition into life in Australia as easy as possible. We can offer first hand advice on transport, shopping, entertainment and provide links or contact details for doctors or other service providers. Our weekly golfing events and skills sessions are a great way to interact with people of all nationalities and cultures. Great friendships are often formed during your time with the PGA IGI. G R A D U A T I O N Qualification Award You will be eligible to receive the Diploma of Golf Management (30792QLD), when all units of competency have been successfully completed. If you do not meet all exit requirements for the award, you will be provided with a Statement of Attainment for all units which have been successfully completed. E D U C A T I O N A L P A T H W A Y S University Pathway You may continue your studies in Australia at Griffith University (Gold Coast) or ICMS (Sydney) via our articulation arrangements. New - We can now arrange packaged offers if you intend to complete the Diploma with PGA IGI and then your degree with Griffith University (mid year intake only) or ICMS via the 1+ 2 year educational pathway. Please note that Griffith University and ICMS have approved up to 80 CP of Credit Articulation for PGA IGI Students. However, international students should be aware that they may now have to take ELEC (with GU) course in semester 2 (or summer school) of their study with IGI, If they haven t achieved an IELTS level of 7.0. This will ensure a 2 year study timeline if you choose to complete your study with Griffith University. See the link below for more details. http://www.griffith.edu.au/international/english-enhancement-course PGA Traineeship Graduates will receive Recognised Prior Learning (RPL) from the PGA of Australia towards completion of the PGA Traineeship upon completion of both the PGA IGI Diploma of Golf management and the Griffith University Bachelor of Business Degree. You will be provided with 2 years credit towards the 3 year PGA Traineeship. Graduates must meet PGA eligibility requirements, see www.pga.org.au/careers for more information. This is the only recognised course of its kind in Australia which provides a pathway into the PGA of Australia. This can be under an Occupational Trainee or Graduate Visa.

A P P L I C A T I O N P R O C E S S T H E P R O C E S S A. Complete our application form and remember to nominate which semester you want to start. (Submission of an application, does not automatically guarantee a course placement). We reserve the right to refuse entry into any course. B. Attach certified copies of all qualifications including school reports, official examination certificates, English language test results and relevant employment documents. Please ensure that your correct and current name is added to copies obtained under a former name and that certified translations accompany documents that are not in English. Copies can be certified by: the official records department of the institution that originally issued the documents. a Justice of the Peace or Notary Public. An Australian Diplomatic Mission of Australian Education Centre. C. Submit an application form along with the required certified application documentation. D. If you are successful, you will be sent a Letter of Offer explaining the program you have been offered, the fees payable (Fee agreement form and the program commencement date. E. Payment of the program fees and charges should be made in Australian Dollars to the PGA International Golf Institute by bank cheque, international bank draft, direct deposit or telegraphic transfer to the following account (do not send any money until you have read, signed and returned the Letter of offer and Fee Agreement form). PGA International Golf Institute National Australia Bank 337 Bridge Road, Richmond VIC 3121 BSB: 083347 Acc: 583423178 Swift Code: NATAAU3303M F. When you pay by direct deposit, you must provide the PGA IGI with proof of payment (such as a receipt). Please quote your name on the direct deposit. We do accept credit card payments however you will be required to pay the merchant fee. G. On receipt of payment, your place will be confirmed in writing and/or via email and an invoice of fees paid and outstanding amounts will be issued. C O N D I T I O N S O F E N T R Y Fees No refunds are provided for fees unless you cancel or withdraw in writing from the program prior to commencement. Any overpayment of fees will remain credited towards your account and applied against other charges unless you complete, cancel or withdraw from your program. Should it be necessary for you to repeat a unit, the full amount is payable for that unit. Fees and charges are correct at the time of printing. We reserve the right to vary our fees at any time. All fees, charges and accounts will be payable in advance. You will not be permitted to commence or continue in your program until all outstanding fees, charges and accounts are paid. Late payment penalties apply. We have established mechanisms in which to safeguard payments made in advance by you as follows: all tuition fees paid before the program commences will be deposited into management bank account with the National Australia Bank. Other Conditions You are expected to attend all classes, undertake all tests and examinations and activities during the program and abide by all rules and regulations of the PGA IGI that are in force at any time. In the event of a medical emergency where it is not possible to contact a parent / guardian / emergency contact, the PGA IGI are authorised as a matter of urgency and necessity, to seek and provide appropriate medical care and attention. All contracts between you and the PGA IGI are governed by the Commonwealth of Australia and the State of Queensland. This procedure, and the availability of complaints and appeals processes, does not remove the right of the student to take action under Australia's consumer protection laws. The PGA IGI may by written notice, vary the conditions of enrolment as may be necessary to comply with any law, regulation or amendment thereof under which it operates, either state or federal. Any school aged dependants accompanying International Students to Australia will be required to pay full fees if they are enrolled in either a government or non-government school.

R E F U N D P O L I C Y F E E R E F U N D P O L I C Y If you accept a place offered by the PGA IGI and you pay the fees, a binding contract is created between you and the PGA IGI. Notification period Cancellation Fee please refer to our refund policy in the student handbook. Notification of cancellation or withdrawal or deferral must be made in writing to the PGA IGI. In case of cancellation or withdrawal, the cancellation fee and administration charge if relevant will be calculated as shown in the table on this page. If you dispute a decision regarding a refund, you have access to an independent grievance resolution process. This does not circumscribe your right to pursue other legal remedies or take further action under Australia s consumer protection laws. In the case of deferral prior to program commencement, the fees will be retained by the PGA IGI until the recommencement of study. If you subsequently withdraw, the Fee Refund Policy will apply as at the date the PGA IGI was advised in writing of your withdrawal. No refund will be made if you commenced the program. Visa refusal (Proof of refusal necessary, for example a letter of Visa rejection from an Australian embassy) A full refund of fee paid. Notification received prior to commencement of the course 20 days or more AUD $1000 plus Application fee Less than 20 days but prior to program commencement AUD $2000 plus Application fee Notification received after commencement of the course Anytime 100% of the program fees. No refunds are permissible If your enrolment is terminated by the PGA IGI you will not be entitled to any refund of fees. The PGA IGI reserves the right to withdraw a program from offer at its discretion. If you are unable to enrol in a similar program at the PGA IGI and the enrolment is cancelled, all fees will be refunded including the application fee. All refunds under this Fee Refund Policy will be paid within 28 days or receiving a written claim from the student. Refunds will be paid to the person who enters into the contract with the PGA IGI, unless the person provides written consent / direction to the PGA IGI to pay the refund to another person. Refunds are to be fully paid by the PGA IGI in AUD$. Note: Please refer to our website in the International Student section for a more detailed explanation of our fee refund policy. Deferral and Leave of Absence At the discretion of the Dean & Executive Officer (PGA IGI) a deferral or leave of absence may be approved prior to the commencement of a semester. You are required to complete PGA IGI request forms. Students deferring will need to contact the Department of Immigration for advise. General and Student Inquiries Telephone: +61 7 5657 6116 Facsimile: +61 7 31020564 Email: Web: C O N T A C T D E T A I L S lbryden@pga.org.au www.pgaigi.com Postal Address PO Box 470 Sanctuary Cove, QLD 4212

Y O U R R E S P O N S I B I L I T E S G E N E R A L O V E R V I E W The Australian Government wants overseas students in Australia to have a safe, enjoyable and rewarding place to study. Australia s laws promote quality education and consumer protection for overseas students. These laws are known as the ESOS framework and they include the Education Services for Overseas (ESOS) Act 2000 and the National Code 2007. Please refer to the following website for more information https://aei.gov.au/regulatory-information/pages/ Regulatoryinformation.aspx Y O U R R E S P O N S I B I L I T I E S All enrolled students are expected to adhere the PGA IGI code of conduct. and Academic Performance policy. In addition as an International Student, you are also required to understand your legal obligations as set out by the conditions of your student visa including: Ensuring that your course fees are paid before or when due I M P O R T A N T M A N D A T O R Y S T U D E N T V I S A C O N D I T I O N S You cannot work more than 20 hours per week* when your course is in session (other than work which has been r e g i s t e r e d a s a p a r t o f t h e c o u r s e ). Note: No work limits apply during recognised periods of vacation offered by your education provider. You cannot undertake work until you have commenced your course in Australia. *A week begins on a Monday and ends on the following Sunday. You must notify your education provider of your residential address in Australia within 7 days of arriving in Australia. You must notify your education provider of any change in your residential address within 7 days of the change. You must maintain student health insurance coverage for the period of your stay in Australia. Ensuring that you maintain a full-time enrolment Maintaining satisfactory attendance and course progress You must continue to satisfy the requirements for grant of your student visa. This means, for example, that you must continue to have sufficient financial capacity to support your study and stay in Australia. Achieving satisfactory results Notifying the PGA IGI of any address changes You must maintain adequate schooling arrangements for your school-age dependents who joined you Australia on a student dependent visa for more than 3 months. Studying at the PGA IGI for the first six months of your principal course. You may change education provider only in exceptional circumstances. Ensuring that you have a valid Overseas Student Health Cover (OHSC) for the duration of your study in Australia While it is your responsibility to ensure that you comply with these conditions, the PGA IGI will also be monitoring your enrolment and progress. The PGA IGI is required to notify the Department of Immigration and Citizenship (DIAC) of any breaches to your student visa conditions. DIAC may cancel your student visa if you have been found guilty of breaching your student visa conditions. If you have any questions on your student visa conditions, please contact the office on 07 56576116 or email the Marketing & Student Recruitment Manager lbryden@pga.org.au U S E F U L S T U D E N T V I S A W E B L I N K S Australian Department of Immigration & Citizenship (DIAC) http://www.immi.gov.au/ Working on a student visa http://www.immi.gov.au/students/students/working_while_studying/ Student Visa Conditions http://www.immi.gov.au/students/visa-conditions-students.htm Student Visa Assessment Levels http://www.immi.gov.au/students/student-visa-assessmentlevels.htm Student Visa Forms & Information http://www.immi.gov.au/allforms/

Q U E S T I O N S A N D A N S W E R S Q: What courses are available through the PGA IGI? There are a number of courses on offer including a combined Degree/ Diploma, Diploma only, and Certificate level courses. For full details on our courses please visit our website www.pgaigi.com Q: Are there age restrictions for entry into the PGA IGI programs? No, as long as a student is 18 years or older at the time of issue of the ecoe and meet the other entry criteria they are then suitable for entry into a PGA IGI course. Q: What are my options after studying? The course you study will generally help provide suitable career options for you. Most of our students generally have an idea of what they are hoping to achieve with their studies before they commence with the PGA IGI. During their time with us, we endeavour to nurture our students during their course, helping provide them with as much work experience or exposure to their particular areas of interests. We generally find this helps provide them with clear direction as to the path they would like to follow when they have graduated. Traditionally our students tend to follow careers in the following areas both in Australia and overseas; Golf Club Management, Golf Operations, Sales and Marketing within the industry, Golf Course Design, Coaching Professional, Playing Professional, Product Procurement, Retail Managers, Event Management, Media Roles, Greens keeper or Administrator. Some of these roles may require further study or experience. Part of our commitment to our students is helping them find suitable career options, we endeavour to use our industry networks to source suitable vacancies or contacts for our graduating students. Q: What if the course can not be delivered by the PGA IGI, are my fees protected? International Students Fees are covered in accordance with OSTAS. The Overseas Tuition Assurance Scheme operated by ACPET. In the unlikely event that the PGA IGI is unable to deliver the course in full, OSTAS will be activated where appropriate. In other cases, a student refund policy will apply Alternatively, the student may be offered enrolment in an alternative course offered by another provider (if available), at the expense of the PGA IGI. If the PGA IGI is unable to provide a refund or attempt to place a student in an alternative course our Tuition Assurance Scheme (TAS) via ACPET will place the student in a suitable alternative course at no extra cost to the student. If ACPET cannot place the student in a suitable course, the ESOS Assurance Fund Manager will accept to place the student in a suitable alternative course or if this is not possible the student will be eligible for refund as calculated by the Fund Manager. Q: What is your Student to Coach ratio? We limit student numbers to a maximum of 8 per class which allows our coaches ample time with individual students. As we use a variety of different coaching academies, our students occasionally have access to two or three coaches during their stay, which provides them a greater variety of knowledge. Q: Where is the PGA IGI located? The PGA IGI head office is at Sanctuary Cove Golf & Country Club. Our location provides students access to some of the best courses in the country, year round golfing conditions, close proximity to the beach and an excellent standard of living. Q: Do you offer credit transfer? Students wishing to apply for a PGA IGI course may apply for credit transfer based on prior study or work experience. Each application will be assessed individually and supporting documentation will be required in all cases. You will likely need to send academic transcripts, course documentation, content and a current resume. We advise you speak directly with a member of staff who can help provide further details. Applications for credit transfer into Griffith University must be done directly with the University, the PGA IGI cannot assist in this process. For more details please contact Griffith University Admissions Department directly. We do not offer Credit transfer after the program commencement. Q: When and where are classes held? Classes vary from semester to semester however most academic classes are scheduled in the early evening at Sanctuary Cove Golf & Country Club allowing students to work, play, practice or complete their University studies. Practical golfing sessions and tournament rounds will be played during the day, generally in the morning to allow for student free time for the remainder of the day. Q: Are there any Alumni success stories? Yes we consider all of our Alumni students success stories! We have PGA IGI graduates working as Golf Club Managers, Coaches, Sales and Marketing Staff, Golf Operations Staff and General Administrative personnel in Australia and around the world. See our alumni page on our website for more information. Q: What and when is orientation? Orientation is held over a one day, usually the Thursday before classes commence. During this time you have the opportunity to meet the PGA IGI team, mingle with fellow golfers and get familiar with your new surrounds. You usually have the opportunity to showcase your skills on the golf course and collect the information you will require for the year ahead. Orientation is a compulsory event.

Q U E S T I O N S A N D A N S W E R S Q: What if I have a complaint or am not satisfied about the services you provide? If you have concerns about the actions of the PGA IGI, you may approach the State Registration Authority for CRICOS. In Queensland this is the Department of Education and Training (DET). The Director-General of DET has the power to suspend or cancel the provider s registration or a course if a breach of the requirements of registration provision is proved. Concerns about the conduct of the provider should be addressed to The Manager, CRICOS Registration, Office of Non- State Education, Queensland Department of Education, PO Box 15033, City East, Qld 4002. Complaints must be made in writing. http://education.qld.gov.au/contact/ Conduct of Our Education Agents If you have concerns about the actions or conduct of your International Education Agent please notify the PGA IGI as soon as practical, you may approach the State Registration Authority for CRICOS. In Queensland this is the Department of Education and Training (DET). The Director-General of DET has the power to suspend or cancel the provider s registration or a course if a breach of the requirements of registration provision is proved. Q: What is a RTO or Registered Training Organisation The PGA IGI is a Registered Training Organisation (RTO Provider Number 31270) and a provider on the Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS Provider Number 02754G). The PGA IGI meets the required standards for an RTO, as they are described in the Australian Quality Training Framework (AQTF) Standards for RTOs, as well as the required standards for CRICOS providers, as per State and Commonwealth Government legislative requirements. The AQTF is the nationally agreed quality framework for the Australian vocational education and training (VET) system. In order to become registered and remain as a Registered Training Organisation after audit, the PGA IGI must comply with AQTF standards. In being a Registered Training Organisation, the PGA IGI meets government standards for education and is recognised nationally as a portable organisation. The PGA IGI offers nationally recognised golf industry qualifications, which comprise vocational training certificates through to higher education tertiary programs. Q: As an International Student what are my basic responsibilities? All enrolled students are expected to adhere to the PGA IGI Code of Conduct. and Academic Performance policy. In addition, as an International student, you are also required to understand your legal obligations as set out by the conditions of your student visa including: Ensuring that your course fees are paid before or when due Ensuring that you maintain a full-time enrolment Maintaining satisfactory attendance and course progress Achieving satisfactory results Notifying the PGA IGI of any address changes Studying at the PGA IGI for the first six months of your principal course. You may change education provider only in exceptional circumstances. Ensuring that you have a valid Overseas Student Health Cover (OHSC) for the duration of your study in Australia While it is your responsibility to ensure that you comply with these conditions, the PGA IGI will also be monitoring your enrolment and progress. The PGA IGI is required to notify the Department of Immigration and Citizenship (DIAC) of any breaches to your student visa conditions. DIAC may cancel your student visa if you have been found guilty of breaching your student visa conditions. Q: Are there any scholarships? No, unfortunately at this time there is no International Scholarships available. Should any international scholarships become available at anytime, the PGA IGI will make this information available on our website. Q. After I graduate from the Diploma and Degree how long do I have to apply to the PGA s traineeship program? Upon completion of the program (Diploma and Degree) students have 5 years to apply for entry into the PGA traineeship program - Professional Year (PY) which is delivered by the Australian PGA. Applications received after 5 years from completion are not guaranteed entry as the qualifications cannot be deemed current.