The Mind of the Triathlete

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The Mind of the Triathlete Market Research Report

The event that is most popular is the sprint triathlon, the shortest-distance triathlon. Such events have attracted the participation of more than three-quarters of respondents during the past 12 months. Large numbers of triathletes have also participated longer-distance races such as Olympic (58 percent) and Half-Iron (39 percent) triathlons. One in six participants has participated in an Ironman triathlon. Relatively few respondents say they have participated in other varieties of multisport activities such as duathlons, aquabike, or aquathlon races. Triathletes are quite open to and interested in participating in other types of distance and endurance races, especially running races. About two-thirds of respondents expect to participate in 10K and 5K races. More than half plan to participate in a marathon. There is relatively strong interest in doing off-road and winter triathlons. Relatively few respondents have interest in aquabike, cyclocross, or ultramarathon events. With regard to each of these, however, interest, and the spread between participation and plans to participate, may be restrained by lack of knowledge about or access to these kinds of races.

Growth in participation is not limited to those who have shown a commitment to triathlon by joining USAT. Current members participated in more races in the past 12 months than did day members and lapsed members. Current members also plan to increase participation in triathlon races more than do either day members or lapsed members. Nevertheless, both day members and lapsed members expect robust increases in participation in triathlons. These findings suggest that growth in the sport goes well beyond what is reflected in USAT membership trends. Those who participated in the most races in the past 12 months do not expect to make major changes in the frequency of their races in the next 12 months. For this group, the average number of races will decline slightly. Participation among those who competed in just one or two races in the past year is expected to double. This dramatic increase shows that many newcomers to triathlon like the sport and quickly increase their participation.

Desire to participate in the most challenging triathlon events appears to increase steadily with experience. Among those who were new to triathlon in the past 12 months, one in seven (14 percent) participated in Half-Iron triathlons. The proportion participating in such races increases significantly with each year of triathlon experience to the point that more than half (52 percent) of those who have participated for more than five years did a Half-Iron race in the past 12 months. Participation patterns follow similar trends for Ironman races, with few first-year triathletes doing Ironman races. However, more than one-quarter of those who have been participating for five or more years did an Ironman in the past year. These findings suggest that if the base of triathletes continues to grow, demand for long-distance races will likely show consistent growth as well. There may be an opportunity to launch more Half-Iron and Ironman races. Similarly, few who participated in just one or two races during the past 12 months ran either Half-Iron or Ironman triathlons. Most of those who participated in such races participated in five or more triathlons in the past 12 months.

Triathlon s appeal is geographically broad. During the past 12 months, each of the nine census regions showed similar levels of participation in triathlon. Participation is highest in states in the West North Central and Mountain regions, and all the coastal regions had slightly lower levels of participation. The statistics might suggest that individuals in the coastal regions have a larger variety of activities available to them. However, in at least some coastal regions respondents reported the biggest planned increases. Participation in the Pacific region remains among the lowest. Note: Regions shown above are based on U.S. Census definitions. New England: Maine, Vermont, New Hampshire, Rhode Island, Connecticut, and Massachusetts Mid-Atlantic: New York, New Jersey, Pennsylvania South Atlantic: Delaware, Maryland, Washington D.C., Virginia, North Carolina, South Carolina, Georgia, and Florida East North Central: Ohio, Indiana, West Virginia, Illinois, Wisconsin, and Michigan West North Central: Minnesota, North Dakota, South Dakota, Iowa, Kansas, Missouri, and Nebraska. East South Central: Tennessee, Alabama, Mississippi, and Kentucky West South Central: Texas, Louisiana, Arkansas, and Oklahoma Mountain; New Mexico, Arizona, Colorado, Utah, Nevada, Wyoming, Montana, and Idaho Pacific: California, Oregon, Washington, Alaska, and Hawaii

By far, the biggest factor in the decision to participate in a race is its proximity to home. Time of year and past participation are also important drivers of the decision, indicating that in most cases, race directors should expect to see participation levels similar to or somewhat above what they experienced last year. It is important to note that for just over one-third of triathletes (38 percent), the cost of the race is a factor in their decision to participate. The cause that benefits from one s participation in a race has influenced that decision of one in five triathletes. Triathletes take training seriously. The vast majority (78 percent) of triathletes train year-round for triathlon. More than half the respondents of this group say that they do not follow a specific training regimen to keep them in shape for competition. Still, nearly one in three triathletes (31 percent) trains year-round and follows a specific training regimen. Most of the rest of participants train mainly in season, with some following a specific plan and others having a more ad hoc approach. Few triathletes say that they just try to stay in shape.

Not surprisingly, the more races respondents participate in, the more likely they are to train yearround and take a more regimented approach. Among those who participated in more than five races during the past 12 months, 90 percent say that they train year-round and half that number (44 percent) follow a precise training plan. Even among those who participated in just one or two races in the past 12 months nearly two out of three (63 percent) train year-round. Of course, many fewer of them follow a strict training regimen.

Chapter I. Introducton The Mind of the Triathlete is the first in-depth exploration of the social, emotional, demographic, and lifestyle aspects of the people who are part of the fastest-growing participatory-sports community on the planet. Nearly a million people each year participate in events that range from sprint-distance triathlons to such well-known races as the Ironman, as well as duathlon, aquathlon, and aquabike competitions. This study was conducted during October and November 2008, at the end of the 2008 triathlon season, in the midst of the global economic meltdown. The TribeGroup, operating under an exclusive arrangement with USA Triathlon, contacted 150,000 race-day and annual members by e-mail and received nearly 15,000 completed responses to a detailed questionnaire. With an average self-reported completion time of 20 minutes, the questionnaire delves deep into what drives competitors passion for the sport. Participation Overall, triathlon is a vibrant, growing sport. By and large, survey respondents not only expect to continue their participation, most also expect to increase the number of races in which they compete. Triathletes commitment to the sport is also evidenced by the fact that most respondents report that they are planning to enter longer-distance races in the future. The health of the sport is broad based, with regardless of number of races, tenure in the sport, or many other sub segments. Triathletes are also very active in other types of endurance races, including medium- and long-distance running events and specialized multisport races. They reported unusually high rates of participation in certain off-season sports, and many show a willingness to travel to races, including races that require an overnight stay.

The many companies and organizations that serve triathlon have the opportunity to grow with the sport, even in these trying economic times. Participants are looking for new and varied experiences, and their enthusiasm, in and of itself, creates opportunity. Companies should focus on activating triathletes intent to increase and diversify participation. Triathletes, as a group, are advanced socioeconomically. Most notable is the mean income of triathletes, of $126,000 and the very high percentage of professionals. Additionally, the triathlete s average age is in the late thirties. Older athletes also do more races. Such a demographic combination may seem more like what one might find among golf or tennis players than among participants in a highly active sport like triathlon. Such a demographic profile raises questions about the level of participants engagement and whether growth is sustainable. Triathlon appears robust, and the potential for future growth is quite promising, even in a down economic period. Segmentation While responses vary greatly by segment, almost all the triathletes who participated in this research said that they participate in triathlon for the personal challenge. The study identified seven segments of triathletes on the basis of how they approach triathlon, why they compete, and what they get out of it. The above results vary by segment. For instance, 44 percent of all respondents indicated that they prefer to spend discretionary income on triathlon. In terms of the seven segments, however, more than 65 percent of three and nearly 80 percent of another said that they would prefer to spend discretionary income on triathlon. Understanding these nuances is critical to understanding how to foster continued growth in triathlon and serve the needs and wants of triathletes.

The seven unique segments of triathletes buy, behave, and experience the sport in different ways. Targeted approaches to reaching and inspiring them will make a difference. Taken together these findings enhance the understanding of how connected triathletes are to the sport and the strength of their commitment. For companies and organizations that serve triathlon from USAT; race directors, sponsors, and product companies that provide equipment; as well as food and nutrition companies, this information is critical to meeting participants needs, keeping participants engaged in the sport, and growing the overall participant base. Buying Behavior Triathlon-related spending is a tale of good news and bad news. In the midst of an economic downturn of significant proportion, triathletes on the whole remain highly committed to the sport and expect their participation to grow. The good news is that on an overall basis, spending on triathlon is not expected to change dramatically. In fact, there are more triathletes who expect to increase their spending on triathlon than who expect their spending to decline. The bad news is that it is clear that triathletes, like most other Americans are trying to find ways to cut back on their spending. The detailed research on specific product categories shows that year-to-year spending in some merchandise areas will fall significantly in this downturn, while others may see modest growth. Race fees and nutritional supplements are two categories that can expect increases in spending. These findings reinforce the expectation that participation in triathlon will increase, suggesting also that even in a down economy, consumers with high socioeconomic standing spend on items and activities that promote their health and well-being. Taken together, these findings show that triathlon is a beacon of opportunity for many product manufacturers. For those selling necessities such as athletic shoes, fitness clothing, or nutritional products, the next 12 months may yield success in sales, market share expansion, and brand development.

Nevertheless, for those manufacturers of products in categories in which spending will be restrained, now is the time to build loyalty by targeting segments whose consumers will buy later. It appears that triathletes will remain receptive to buying products they need. They will, however, likely wait longer, making, for example, purchases of new bikes, helmets, or wetsuits, only when they absolutely need to. This behavior varies by segment as well. When survey participants were asked how they expected their triathlon-related spending to change in the next 12 months compared with the previous 12 months, there were more who said that they expect their spending to increase than there were who said that they expect their spending to decrease. Slightly more triathletes (15 percent) expect their spending to decrease by more than 25 percent than expect it to increase (12 percent) by 25 percent. Clearly, those triathletes who spend less will be trying to make their dollars go further. So they will likely be very selective about how they spend their money. The results also reveal that the importance of style, quality, price, and purchase venue varies significantly among the various segments, with implications for advertising, marketing, bundling, and distribution. Race Experience The race experience is generally viewed positively, but perceptions vary by segment. In general, triathletes are deeply concerned about certain aspects of race safety that can be improved. For instance, we could envision a new structure to wave management that is not based on age. For race directors and sponsors, there are many enhancers that could be offered to improve the race experience such as transition area layout, separate male/female bathrooms and spectator friendliness. We believe that those who focus on the right areas can garner a higher share of the racing dollar. Conclusion The study shows that the triathlon community is growing, vibrant, and passionate. Triathletes do, in fact, exhibit tribal traits such as fierce loyalty, dedication, enthusiasm, and a burning desire to see their sport succeed.

Chapter II. Triathlon Participation Trends Overall, triathlon is a vibrant, growing sport. Most triathletes expect not only to continue participating but also to increase the number of races in which they compete. Commitment to the sport is also evidenced by the fact that most participants plan to enter longer-distance races in the future. The health of the sport is broad-based, and participants involvement is expected to grow regardless of their racing history or tenure in the sport, or in many other subsegments. Triathletes are also very active in other types of endurance races, including medium- and longdistance running events, as well as specialized multisport races. Many participants show a willingness to travel for races even when an overnight stay is required. Taken together, these findings suggest that many of the companies and organizations that serve triathlon have the opportunity to grow with the sport, even in these trying economic times. Participants are looking for new and varied experiences, and their enthusiasm, in and of itself, creates opportunity. Companies should focus on activating triathletes intent to increase and diversify participation. Detailed Findings: General Participation One in four participants (23 percent) in triathlon, started in the sport during the past 12 months. The size of this cohort is notable: it is larger than the group that started in the sport one to two years ago and about the same as the cohort that started in the sport three to four years ago. The size of the cohort of newcomers suggests that the sport s appeal is growing and is becoming attractive to a larger segment of Americans.

Relatively few respondents (just 13 percent) say that they participated in only one triathlon in the past year. Although we can assume that those who participated less in triathlon were less likely to participate in this research, it remains clear that the vast majority of triathletes enter more than a race or two each year. In fact, more than one in three of those who responded to this survey participated in five or more triathlons in the past year. Triathlon participation is on the rise. Respondents to our survey reported that, on average, they had participated in 4.2 triathlons during the previous 12 months. In the next year, they said that their participation would grow by about 10 percent to 4.7 races.

In the past 12 months, more than two-thirds of respondents (69 percent) participated in three or more triathlons. This proportion is expected to rise significantly in the next 12 months, with five out of six respondents (84 percent) saying that they expect to complete at least three triathlons. Expected increases in participation are not limited to USAT members. Although smaller proportions of both day members and lapsed USAT members participated in three or more races in the past year, those groups show similar increases in the proportion of those who intend to participate in three or more triathlons in the next year. Planned increases in participation are widespread regardless of individuals tenure in the sport. Those who have participated in the sport for five years or more plan to increase their participation by 10 percent, suggesting that participants are not tiring of the sport and do not drop out after a short period of engagement. The largest planned increase in participation is among those who came to the sport in the past year. These triathletes say that they expect to increase their participation by nearly 50 percent. Clearly, new participants are quickly engaged with the sport and embrace it.

In general, triathlon participants have a thirst for greater challenges. It might not be surprising to learn that 86 percent of triathlon participants plan to do longer-distance triathlons in the future since so many of them are newcomers to the sport. However, nearly two in three of those who have been triathletes for more than five years say that they plan to participate in longer races. There are two takeaways from this finding: The challenge of triathlon is long lasting, and participants remain engaged in the sport over the long term. And, because triathlon events comprise a broad range of distances and sport combinations, the sport can offer continuous and varied challenges. Promoting longer-distance races and events such as duathlon and cyclocross helps sustain participants enthusiasm.