TECHNICAL SUPPORT DOCUMENT FULL SUSPENSION MODELS C7 C9 WARRANTY SMALL PARTS FRAME SPEC/SERVICING

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2016-2018 FULL SUSPENSION MODELS C7 C9 WARRANTY SMALL PARTS FRAME SPEC/SERVICING

2016-2018 FULL SUSPENSION MODELS C7 C9 PG.i WARRANTY INFORMATION COMPLETE BIKES ONE YEAR LIMITED WARRANTY NORCO Bicycles (hereinafter called NORCO) warrants the replacement or repair at its sole option of any original part due to defect in material and/or workmanship for the period of one year from the original date of purchase. Such purchase must be documented by presentation of the original sales slip or other proof of purchase by the original owner. Transportation and dealer labour charges are not covered hereunder. This warranty applies to Norco branded products and pivots* on our suspension bikes. Any other original part or component shall be covered by the stated warranty of the original manufacturer. Any products not specifically included above are hereby omitted. FULL SUSPENSION FRAMES LIMITED LIFETIME WARRANTY Norco warrants all full-suspension frames against defects in material and/or workmanship pursuant to the terms and conditions outlined above, for the lifetime of the frame to the original owner following the date of purchase. Suspension forks and rear shocks are not considered part of the frame, and are therefore not covered under the terms of the frame warranty. Each fork and rear shock manufacturer designates a specific warranty policy for their product, which is written in the specific Suspension Owner s Manual included with each NORCO bike. If you do not receive this manual from your dealer at time of purchase, please make sure to request it. Failure of any frame or component due to accident, abuse, neglect, normal wear, stunt riding, bicycle racing or competitive event, commercial use, rental use, improper assembly, improper fit, maintenance and/or assembly by any other than an authorized NORCO dealer or use of parts inconsistent with the use originally intended for the bicycle as sold, are not covered by this warranty. COMPOSITE FRAMES LIMITED LIFETIME WARRANTY Norco warrants all composite frames against defects in material and/or workmanship pursuant to the terms and conditions outlined under COMPLETE BIKES for the lifetime of the frame to the original owner following the date of purchase. Frames with Norco carbon or aluminum rigid forks will follow the same warranty as the frame warranty. Suspension forks and rear shocks are not considered part of the frame, and are therefore not covered under the terms of the frame warranty. Each fork and rear shock manufacturer designates a specific warranty policy for their product, which is written in the specific Suspension Owner s Manual included with each NORCO bike. If you do not receive this manual from your dealer at time of purchase, please make sure to request it. Failure of any frame or component due to accident, abuse, neglect, normal wear, stunt riding, bicycle racing or competitive event, commercial use, rental use, improper assembly, improper fit, maintenance and/or assembly by any other than an authorized NORCO dealer or use of parts inconsistent with the use originally intended for the bicycle as sold, are not covered by this warranty. There are no other warranties or guarantees expressed or implied by NORCO. The exclusive liability of NORCO and/or any of its authorized dealers, affiliates or agents pursuant to this warranty shall be replacement or repair of the defective part. Incidental or consequential damages are expressly excluded hereunder. EXCLUSIONS User Abuse Accidental Damage Normal wear and tear including fatigue (which is symptom of the frame being worn out through normal use) Improper assembly or maintenance Commercial Use Rentals Stunting and Jumping Labour The frame and/or its components were modified (ex: polishing, structural or mechanical modification or addition, stripping, sanding, strain hardening, shot peening) The bicycle was purchased from a retailer other than those authorized by Norco The bicycle was not fully assembled by an authorized Norco retailer; The bicycle was repaired by a person other than an authorized Norco retailer; Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold. For warranty information on prior model year (2014 and earlier) Norco Bicycles, please contact your local dealer.

2016-2018 FULL SUSPENSION MODELS C7 C9 PG.1 FRAME HARDWARE INDEX E A B D C

2016-2018 FULL SUSPENSION MODELS C7 C9 PG.2 A HORST LINK PIVOT ASSEMBLY FRAME HARDWARE HORST LINK WASHER KIT 913300-007 (1pc/each) 6800 BEARING KIT 10 x 19 x 5 913200-6800 (2pcs) HORST LINK BOLT 913500-005 (1pc) SPACER KIT 12 x 18 x2. 5 913300-006 (2pcs) Torque pivot assembly to 10Nm Apply Loctite Blue 242 compound to frame threads if pre-applied threadlock compound is missing or worn off threads 6901 BEARING KIT 12 x 24 x 6 913200-6901 (2pcs) MAIN PIVOT SHAFT & NUT 15 x 22.5 913600-004 (1pc/each) B MAIN PIVOT ASSEMBLY QUICK NAVIGATION Torque pivot assembly to 10Nm Apply Loctite Blue 242 compound to nut threads if pre-applied threadlock compound is missing or worn off threads

2016-2018 FULL SUSPENSION MODELS C7 C9 PG.3 C LINK ARM PIVOT ASSEMBLY FRAME HARDWARE UPPER LINK ARM SHAFT & NUT 913500-003 (1pc/each) 6901 BEARING KIT 12 x 24 x 6 913200-6901 (2pcs) Torque pivot assembly to 8Nm Apply Loctite Blue 242 compound to nut threads if pre-applied threadlock compound is missing or worn off threads SPACER KIT 12 x 18 x2. 5 913300-006 (2pcs) LOWER SHOCK SHAFT & NUT 913600-003 (1pc/each) SPACER KIT 10 x 18 x 3.5 TOP HAT 913800-003 (2pcs) UPPER SHOCK BOLT 913500-004 (1pc) D SEAT STAY PIVOT ASSEMBLY E UPPER SHOCK BOLT QUICK NAVIGATION Apply Loctite Blue 242 compound Torque pivot assembly to 8Nm Apply Loctite Blue 242 compound to nut threads if pre-applied threadlock compound is missing or worn off threads Torque pivot assembly to 10Nm

TECHNICAL SUPPORT DOCUMENT 2016-2018 FULL SUSPENSION MODELS C7 C9 1 913015-002 2 915000-002 3 914100-005 4 914100-006 5 914100-007 6 PG.4 914100-008 7 914100-009 8 914100-010 9 914100-004 3Nm Derailleur Hanger (1pc/each) Seat Collar (1pc) Cable Port (1pc) Cable Port Blank (1pc) 4mm Grommet (1pc) 5mm Grommet (1pc) Di2 Grommet (1pc) 10 FRAME FITTINGS LINK ARM SEAT STAY 650B SEAT STAY 29 CHAIN STAY 650B CHAIN STAY 29 912301-15-C71 912301-15-C72 912301-15-C73 912200-16-7-1 912200-16-7-2 912200-16-7-3 912200-16-7-XX1 912200-16-9-1 912200-16-9-2 912200-16-9-3 912200-16-9-XX1 912100-16-7-1 912100-16-7-2 912100-16-7-3 912100-16-7-XX1 912100-16-9-1 912100-16-9-2 912100-16-9-3 912100-16-9-XX1 913400-003 Di2 Cable Plug (1pc) 11 915200-002 2Nm M3x8mm Button Head (1pc) QUICK NAVIGATION Gizmo configurations & instructions next page Di2 Hole Port (1pc) Protective Sticker Sheet (1pc/each)

2016-2018 FULL SUSPENSION MODELS C7 C9 PG.5 FITTING INSTRUCTIONS GIZMO CONFIGURATIONS BRAKE CABLE + + 914100-005 913400-003 914100-008 SHIFT CABLE + + 914100-005 913400-003 914100-007 Di2 SHIFT CABLE + + 914100-005 913400-003 914100-009 BLANK PORT + 914100-006 913400-003 QUICK NAVIGATION

2016-2018 FULL SUSPENSION MODELS C7 C9 PG.6 SUSPENSION SET UP Dependent on riding style and terrain, rear suspension sag between 20% and 25vvvvTo correctly determine sag, the following procedure should be performed while wearing full riding attire including helmet, hydration pack and body armour. To determine sag: Put the bike on a flat surface Set the saddle height to the half way point between pedaling and descending Turn the shock compression lever to the open setting Bounce the suspension firmly a few times to half travel each time. Slide the o-ring on the shock all the way to the lip seal Slowly sit on the bike with both feet on the ground being careful not to bounce the suspension Slowly lift your feet off the ground and allow the bike to tip to either side Get off the bike without bouncing the suspension Measure the distance between the lip seal and the o-ring This is your sag measurement. For the Revolver 7 & 9, this measurement should be between 7.5 9.5mm. If your measurement is less than 7.5mm, you need to remove air from the shock. If your measurement is more than 9.5mm, you will need to add air to the shock with a shock pump. When re-checking your sag after adjusting air pressure, be sure to disconnect the shock pump and bounce the suspension a few times to equalize the pressure in the positive and negative air chambers. For rebound damping tuning instructions, please consult your Norco dealer or visit the shock manufacturer s website. FRAME SPECIFICATIONS Rear Wheel Travel 100mm Shock Eye - Eye Length 165mm (6.5 ) Shock Stroke Length 38mm (1.5 ) Shaft Eye Hardware 22.2mm x 10mm Head Set Integrated 1.125-1.5 Head Tube S.H.I.S IS42/28.6 IS52/40 Bottom Bracket Press Fit MTB BB92 Seat Post Diameter 31.6mm Brake Caliper Mount 160mm Post Mount Chain Guide Upper Direct Mount Front Derailleur Upper Direct Mount Rear Axle 142x12 L174 M12x1.75 (Maxle standard) MAINTENANCE SCHEDULE To ensure optimum suspension performance all bearings and pivot hardware should be inspected for proper function and signs of wear every 30 hours of riding. If inspection highlights any areas of concern replacement of affected hardware components should be completed by a qualified technician. Please refer to the detail images in this document for information regarding assembly compounds and hardware torque specifications. For optimum damper performance (rear shock/ fork) refer to the original manufacturers maintenance guidelines.