EVENT GUIDE & INFORMATION PACK 2017

TENNIS AT THE CHAMPIONSHIPS, WIMBLEDON EVENT GUIDE & INFORMATION PACK 2017 EVENTS: 01895 451 103 SALES: 0333 414 9843 enquiries@wimbledon-experience.com wimbledon-experience.com

WELCOME TO THE CHAMPIONSHIPS, WIMBLEDON We are delighted to welcome you to our exclusive hospitality at Wimbledon this year. Witness the uninterrupted action with the ultimate Wimbledon hospitality at The Wimbledon Experience, The Gatsby Club and The Centre Court Skyview Suites We hope that you find this guide useful. It should answer the questions you or your guests may have. We are sure that you will have a wonderful day at The Championships and we look forward to welcoming you on your chosen day. Andy Vinsen Chief Operating Officer WELCOME TO WIMBLEDON 01 02-03 04 05-06 07 08 09-11 12 13-14 Welcome & Contents Sample Itineraries Provisional Schedule of Play Sample Menus Travel Information Venue Map Seating Plans Event Information FAQs 01

SAMPLE ITINERARY THE WIMBLEDON EXPERIENCE ITINERARY MONDAY 3 JULY - THURSDAY 13 JULY 9:30AM 10:00AM - 1:00PM 10:30AM 10:30AM - 8:00PM 11:30AM 11:30AM - 1:30PM 1:00PM 2:30PM 4:00PM 4:00-6:00PM 5:00-9:00PM 7:00PM Underground Travelcard is valid for travel (zones 1-6) Complimentary The Wimbledon Experience shuttle bus service runs from Southfields underground station (see TFL.gov.uk for a London tube map) The Wimbledon Experience opens You will be presented with your court ticket upon arrival at reception Tea, coffee and pastries will be served The gates to The Championships, Wimbledon open The Wimbledon Lawn Tennis Museum is open (situated underneath the Official Wimbledon Shop) Play commences on No.2 and all outside courts Buffet lunch is served (for Championship Tours only)** Play commences on Centre Court and No.1 Court The Wimbledon Experience closes The Wimbledon Experience re-opens Afternoon tea available (must be pre-purchased***) Cash bar available Complimentary The Wimbledon Experience shuttle bus service runs to Southfields underground station The Wimbledon Experience closes All timings are approximate and subject to change. ** Please check package inclusions for details *** Please note that afternoon tea will need to be ordered at least five days prior to your attendance. (contact your account manager for details) 02

SAMPLE ITINERARY THE GATSBY CLUB MONDAY 3 JULY - SUNDAY 16 JULY 10:00AM - 1:00PM 10:30AM 11:00AM 11:30AM 11:30AM - onwards 1:00PM 4:00PM - 6:00PM 5:00PM -9:00PM 7:30PM Complimentary shuttle bus service runs from Southfields underground station (see TFL.gov.uk for tube map) The Gatsby Club opens The gates to The Championships, Wimbledon open Enjoy a welcome drink at your table Play commences on No.2 and all outside courts Lunch will be served with specially selected wines and a choice of liqueres Your match ticket will be issued during lunch Play begins on Centre Court and No.1 Court* Traditional afternoon tea is served Complimentary shuttle bus service runs to Southfields underground station The Gatsby Club closes All timings are approximate and subject to change * For schedule updates please refer to the wimbledon.com website 03

PROVISIONAL SCHEDULE OF PLAY DATE Monday 3 July Tuesday 4 July Wednesday 5 - Monday 10 July Tuesday 11 July PROVISIONAL SCHEDULE OF PLAY Men s Singles Champion opens play on Centre Court Ladies Singles Champion opens play on Centre Court Men s Singles, Ladies Singles, Men s Doubles, Ladies Doubles and Mixed Doubles play Ladies Singles Quarter-finals, Men s Doubles Quarter-finals and Ladies Doubles Quarter-finals Wednesday 12 July Men s Singles Quarter-finals, Ladies Doubles Semi-finals Thursday 13 July Ladies Singles Semi-finals, Men s Doubles Semi-finals Friday 14 July Saturday 15 July Sunday 16 July Men s Singles Semi-finals, Men s Doubles Semi-finals and Mixed Doubles Quarter-finals Ladies Singles Final, Men s Doubles Final, Ladies Doubles Final and Mixed Semi-finals Men s Singles Final and Mixed Doubles Final *Please note that all play listed above is provisional, and the progress of play is dependent on weather, injury etc, therefore is subject to change. Tickets, including those for the Finals day, are only valid for the date and court shown. They are non-transferable and not valid for any other day or court, for any reason whatsoever. N.B. Wheelchair access is not permitted with a reserved ticket, please contact your account manager for further details. Information in this fact sheet is correct at the time of going to press however package, price and content are subject to change. (E&OE) Due to ongoing improvements to No.1 Court during this year s Tournament, there will be minimal or no cover on court seats. Please come prepared for hot, cold or wet weather. 04

FOOD & BEVERAGES THE WIMBLEDON EXPERIENCE SAMPLE MENU STARTERS CHILLED CREAM OF ASPARAGUS (V, gf) CHINESE NOODLE AND CHICKEN SALAD, cashew nuts, coriander, sesame oil AUBERGINE, ROASTED BUTTERNUT SQUASH, CHILLI, SPRING ONION AND FETA SALAD (V, gf) ISRAELI COUSCOUS, celery, dates, avocado, red radish salad, lemon dressing (V) OVEN ROASTED TOMATO SALAD, grilled courgette, pesto and lemon dressing (V,gf) HOT BUFFET SALMON FISH CAKE, tartare sauce ROAST LEG OF LAMB, rosemary, garlic and thyme, potato gratin FAVA BEAN AND GOAT CURD MOUSSAKA (V) COLD BUFFET MEDITERRANEAN VEGETABLES AND BLACK OLIVE BRUSCHETTA (V) ROAST SIRLOIN OF BIRCHSTEAD SHROPSHIRE BEEF, HORSERADISH CREAM (gf) POACH ORGANIC SALMON, SAUCE BOIS BOUDRAN (gf) DESSERTS STRAWBERRY AND VERBENA TIRAMISU (V) LEMON TART (V) CHOCOLATE OPERa (V) FRESH SUMMER FRUITS SALAD (V) 05

FOOD & BEVERAGES GATSBY CLUB SAMPLE MENU STARTERS CHILLED CREAM OF WYE VALLEY ASPARAGUS, Smoked salmon and asparagus eclair SEARED SCOTTISH SCALLOPS, Avocado purèe, seared avocado, pak choi, citrus vinaigrette (gf) ROASTED HEIRLOOM TOMATO SALAD, Barrel aged feta fondant, fresh herbs, basil oil (V. gf) POTTED RABBIT, Cooked in Chablis, asparagus salad, toasted sourdough MAINS GATSBY CLUB SEAFOOD PLATTER Lobster, Prawn, Mussels, Dressed Crab, Potted Shrimps Potato Salad, Shallot vinegar, Sauce Bois Boudran, Sauce Marie-Rose, Lemon, Tabasco GRILLED SEA TROUT TOURNEDOS, Taramasalata, summer vegetables and parsley coulis PEA AND FENNEL FILLED CONCHIGLIONI, Broad beans, peas and baby onions ragout (V) ROAST SIRLOIN OF BIRCHSTEAD SHROPSHIRE BEEF, Sorrel pesto, runner beans, crispy shallots and boulangère potato (gf) DESSERTS FOURME D AMBERT, Fresh apple, apple and anise jelly (gf) WHITE PEACH AND COCONUT MILKSHAKE WITH FRESH MINT (V. gf. df) ENGLISH STRAWBERRY AND VERBENA TIRAMISU (V) PEANUT BUTTER AND CHOCOLATE BAR, Milk chocolate cremosa, caramelised pop-corn (V) 06

TRAVEL INFORMATION WITH ANY EVENT, THE BUILD UP OF TRAFFIC AROUND THE VENUE CAN BE QUITE HEAVY SO PLEASE ALLOW PLENTY OF TIME FOR TRAVEL. FACILITIES The Gatsby Club is situated in the grounds of Wimbledon Lakeside Cricket Club. The entrance is opposite Gate 5 of The AELTC, located on Church Road, Wimbledon, South West London. Due to ongoing improvements to No.1 Court during this year s Tournament, there will be minimal or no cover on court seats. Please come prepared for hot, cold or wet weather. FREE SHUTTLE BUS There is a complimentary shuttle bus from Southfields underground station which will transfer you to and from The Wimbledon Experience or the Gatsby Club. Look out for The Wimbledon Experience logo on the shuttle bus. The complimentary service shuttle bus times are as follows:- 10.00am - 1.00pm 5.00pm 9.00pm Runs every day of The Championships Please note there will be no busses running outside of these times. The buses run approximately every 15-20 minutes. Traffic can be bad with delays of over an hour and sometimes the option of walking is the quickest (approx 15 minutes). UNDERGROUND The nearest underground station is Southfields on the District Line. For various connections please consult a London underground map. TAXIS The nearest taxi ranks are located outside the main gate of The AELTC, Southfields Underground Station and Wimbledon mainline station. TRANSPORT FOR LONDON The Transport for London website can help with connections to and from Wimbledon; www.tfl.gov.uk TRAIN There is a frequent service between Waterloo and Wimbledon during The Championships. Travel time between is approximately 12 minutes. 07

AORANGI PARK PRACTICE COURTS LARGE SCREEN TV NO 1 COURT CAR PARK 8 SOMERSET ROAD NEWSTEAD WAY CENTER COURT MUSEUM & SHOP CHURCH ROAD GATE 4 THE GATSBY CLUB, THE SPEAKEASY & THE PLAYERS TABLES SKYVIEW SUITES CAR PARK 5 THE WIMBLEDON EXPERIENCE GATE 5 NO. 3 COURT CAR PARK 6 MARRYAT ROAD NO. 2 COURT GATE 8 & 9 WIMBLEDON VENUE MAP 08

C E N T R E C O U R T ALLOCATED SEATING CENTRE COURT DEBENTURES NORTHWEST HALL LEVEL 1 GANGWAYS 104 106 LEVEL 2 GANGWAYS 204 205 LEVEL 3 GANGWAYS 306 309 NORTH HALL LEVEL 1 GANGWAYS 107 109 LEVEL 2 GANGWAYS 206 207 NORTHEAST HALL LEVEL 1 GANGWAYS 110 113 LEVEL 2 GANGWAYS 208 209 LEVEL 3 GANGWAYS 310 314 Outside staircase for LEVEL 5 GANGWAYS 505 510 (lift available) Outside staircase for LEVEL 5 GANGWAYS 501 504 505 504 503 502 501 303 509 508 308 507 506 307 205 306 305 304 SOUTHWEST HALL LEVEL 1 GANGWAYS 101 103 LEVEL 2 GANGWAYS 202 203 LEVEL 3 GANGWAYS 301 305 204 203 202 302 107 105 104 103 102 101 510 309 206 207 106 108 Royal 201 Box 212 301 511 310 110 318 109 111 112 113 114 115 CENTRE COURT 211 512 311 208 317 209 210 513 312 316 514 313 314 315 515 516 517 518 519 520 521 522 523 Outside staircase for LEVEL 5 GANGWAYS 511 514 (lift available) Outside staircase for LEVEL 5 GANGWAYS 515 523 (lift available) SOUTHEAST HALL LEVEL 1 GANGWAYS 114 115 LEVEL 2 GANGWAYS 210 212 LEVEL 3 GANGWAYS 315 318 CENTRE COURT SEATING PLAN Keith Prowse has a wide range of tickets allocated around Centre Court and the plan above details where these seats are located. Whilst we endeavour to take all requirements into consideration, we cannot guarantee your seating requests will be fulfilled. 09

NO.1 COURT ALLOCATED SEATING NO.1 COURT DEBENTURES NO.1 COURT NORTHWEST HALL LEVEL 2 GANGWAYS 28, 30, 32, 34, 36 LEVEL 3 GANGWAYS 33, 35, 37, 39, 41, 43 43 1 NORTHEAST HALL LEVEL 2 GANGWAYS 2, 4, 6, 8, 10 LEVEL 3 GANGWAYS 1, 3, 5, 7, 9, 11 39 41 36 2 3 5 34 4 35 37 32 6 7 9 30 33 28 B C 10 26 12 8 11 31 29 24 A 22 16 14 15 13 27 25 20 18 19 17 SOUTHWEST HALL LEVEL 2 GANGWAYS 20, 22, 24, 26, 28 LEVEL 3 GANGWAYS 23, 25, 27, 29, 31, 33 23 21 No.1 COURT SOUTHEAST HALL LEVEL 1 ENTRANCES B, C LEVEL 2 GANGWAYS 10, 12, 14, 16, 18 LEVEL 3 GANGWAYS 11, 13, 15, 17, 19, 21 NO.1 COURT SEATING PLAN Keith Prowse has a wide range of tickets allocated around No.1 court and the plan above details where these seats are located. Whilst we endeavour to take all requirements into consideration, we cannot guarantee your seating requests will be fulfilled. Due to ongoing improvements to No.1 Court during this year s Tournament, there will be minimal or no cover on court seats. Please come prepared for hot, cold or wet weather. 10

NO.2 COURT ALLOCATED SEATING NO.2 COURT 1 2 14 3 North toward CENTRE COURT 13 4 The gangways: numbered 1-14 12 11 5 6 The seats: East and West sides: A (front row) to S (back row) North and South ends: F (front row) to S (back row) Row N is closest to the entrance gangways 10 9 8 7 East toward CHURCH ROAD NO.2 COURT SEATING PLAN Keith Prowse has a wide range of tickets allocated around No.2 Court and the plan above details where these seats are located. Whilst we endeavour to take all requirements into consideration, we cannot guarantee your seating requests will be fulfilled. 11

EVENT INFORMATION For further information please contact us on: 0333 414 9843 WIMBLEDON WET WEATHER POLICY Details of the Raincheck Policy introduced in 2001 are as follows and apply to all 13 scheduled days of play at The Championships, including the final Sunday. You will be able to claim the following if applicable: If there is less than one hour s play because of rain on the court, the original purchasers of the tickets for that court, on that day will be refunded with the face value of those tickets If there is more than one hour s play, but less than two hours play, refunds will be limited to half the face value on the ticket The Referee s decision on how much play has been achieved will be final Only the original purchasers are eligible for refunds under this policy Refunds will be paid automatically; please do not contact the AELTC Separate terms and conditions apply: a) to Debenture Holders as notified by The All England Lawn Tennis Ground plc. b) to any extra days of play. Subject to change by The All England Lawn Tennis Club ( AELTC ). Due to ongoing improvements to No.1 Court during this year s Tournament, there will be minimal or no cover on court seats. Please come prepared for hot, cold or wet weather. WIMBLEDON TICKET USAGE POLICY You must ensure that packages (whatever type of ticket is included) are not sold where you know (or ought reasonably to have known) that such packages would be for use in connection with the promotion of products. This restriction must, in any event, be highlighted to every customer of yours prior to purchase. You must also ensure that packages (whatever type of ticket is included) are not sold to persons, firms or companies who you know (or ought reasonably to have known) intend to use such packages in draws, raffles or competitions or as business incentives. This restriction must, in any event, be highlighted to every customer prior to purchase. Where a customer wishes to purchase a package from you which it intends to auction for charitable purposes, AELTC shall not prohibit such use provided that you ensure that the winner of any such auction is notified of the restrictions governing the package and the tickets included therein and is specifically told that the tickets and packages cannot be resold and must only be used by friends and family of the auction winner. You must also ensure that the winner provides, if requested to do so, the names of the attendees using such tickets and packages. Debenture tickets are the only tickets to The Championships which are freely transferable. All other tickets purchased are strictly non-transferable and are only to be used by the purchaser and his or her guests. 12

FREQUENTLY ASKED QUESTIONS (ALL FACILITIES) For further information please contact us on: 0333 414 9843 DO YOU SEND COURT TICKETS OUT IN THE POST? WHO SHOULD I INFORM IF MY GUESTS HAVE DIETARY REQUIREMENTS? No, we give all court tickets out on the day during lunch for The Gatsby Club packages and upon arrival at reception for The Wimbledon Experience packages. As you will appreciate, WHERE IS THE BEST PLACE TO MEET MY GUESTS? The best place to meet your guests is at your designated table. Our hostesses will escort you and your guests to this location whenever they arrive. Guest s dietary requirements can be added via My Account. You can access my account here: https://www.wimbledon-experience.com/signin.aspx?returnurl=../sign-in.aspx. Any severe intolerances or halal requests need to be made one week before your arrival. We always do our best to accommodate all dietary requirements, but requests made less than 48 hours before attendance cannot be guaranteed. WHO WILL I SEE PLAYING? DO I NEED TO DO ANYTHING BEFORE THE EVENT? Prior to your attendance you will need to assign e-vent documentation to each attending guest. Detailed instructions of how to do this will be emailed to yourself. Please note, for security reasons all guests names must be added before the event, otherwise it could result guests being refused entry. The order of play is not known until the evening before and is produced by The AELTC Referee. Log on to www.wimbledon.com for the latest schedule of play. Alternatively, you can download the Wimbledon app for all the latest news. CAN I BOOK ADDITIONAL ROOM NIGHTS THROUGH YOU? HOW FAR IS THE GATSBY CLUB FROM THE GROUND? The Gatsby Club is less than a two minute stroll from the ground. There is a shuttle buggy located outside The Gatsby Club should anyone feel they need a lift. You can book additional nights with us at any of the hotels we offer. These can be added at the time of booking or added at a later date by contacting your sales person. Please see our hotels page for more details WILL I RECEIVE ANY INFORMATION AT MY HOTEL? IF I COME BY LONDON UNDERGROUND, HOW DO I GET TO THE GATSBY CLUB? There is a shuttle bus that runs between The Gatsby Club and Southfields Underground Station. We run a constant shuttle service in the morning and afternoon but heavy traffic at peak times can slow the service down. When you arrive at your hotel, you will recieve an event information pack. That will provide you with all the nessesary information about your package and day at Wimbledon. CAN I BRING MY BRIEFCASE/LUGGAGE INTO THE GROUND? CAN YOU ENSURE THAT ALL OF MY DEBENTURE SEATS WILL BE TOGETHER? Debenture tickets are sold in pairs, but we will try our utmost to seat you next to, or near to each other. As an official supplier, our ticket provision from The AELTC is very good. Seats are allocated to clients a few days prior to the date you are due to attend. Strict security procedures will be carried out at The Championships, including bag searches. All bags will be restricted to a maximum size of 16î x 12î x 12î (40cm x 30cm x 30cm). No hardsided cases (including briefcases) will be allowed into the grounds. Larger bags may be deposited in the left luggage cabin outside the ground. 13

FREQUENTLY ASKED QUESTIONS (THE GATSBY CLUB & THE WIMBLEDON EXPERIENCE) For further information please contact us on: 0333 414 9843 CAN I LEAVE MY SUITCASE/LUGGAGE IN THE GATSBY CLUB? IS THE WIMBLEDON EXPERIENCE CLUB BUFFET LUNCH INCLUDED IN EVERY TOUR? There are no left luggage facilities inside the ground, however, we can accomodate a small amount of luggage in The Wimbledon Experience or Gatsby Club. HOW DO I GET FROM MY HOTEL TO THE WIMBLEDON EXPERIENCE / THE GATSBY CLUB Buffet lunch is only included in The Championship Tour and The Wimbledon Experience UK Package it is not included in the Baseline Tour, however there is an upgrade option at 80 (inc vat) per person. Please contact our events team should you wish to upgrade to a buffet lunch. Lunch is served between 11.30am 2.00pm (no admittance after this time). The Wimbledon Experience provides you with a Travelcard on the Underground network. This is valid for travel after 09.30am until midnight anywhere in Zones 1-6 in London. Just find the nearest underground station to your hotel (ask your hotel concierge) and head to Southfields Underground Station on the District Line (Green Line on a Tube map). CAN I PURCHASE AFTERNOON TEA? Afternoon tea MUST be ordered and paid for prior to your arrival at The Wimbledon Experience. However it is included in The Gatsby Club packages WHERE IS THE WIMBLEDON EXPERIENCE AND THE GATSBY CLUB LOCATED? The Wimbledon Experience is situated next to The Gatsby Club, in the grounds of Wimbledon Lakeside Cricket Club. The entrance is opposite gate 5 of The All England Lawn Tennis and Croquet Club on Church Road in Wimbledon, Southwest London. Follow the signs for Car Park 5. WHAT ARE THE WIMBLEDON EXPERIENCE OPENING HOURS? The Wimbledon Experience will open at 10.30am and close at 2.30pm, reopening again at 4.00pm for afternoon tea and closing at 7.00pm. Please note that afternoon tea will need to be ordered at least five days prior to your attendance. WHAT ARE THE GATSBY CLUB OPENING HOURS? The Gatsby Club will open at 10.30am and closes at 7.00pm. 14

THANK YOU We look forward to welcoming you to The Championships Wimbledon 2017. We hope that this guide has proved useful to you. Should you have any further questions at this stage, please do not hesitate to call. EVENTS: 01895 451 103 SALES: 0333 414 9843 enquiries@wimbledon-experience.com wimbledon-experience.com