University of Memphis Tigers 2017 Softball Visiting Team Guide Table of Contents Welcome Letter 2 Contact Information 3 General Information 4-5 Severe Weather Plan 6 Food Choices 7 8 Hotel and Ground Transportation
Dear Coach or Administrator, On behalf of the University of Memphis, we are pleased to welcome you to our city for your upcoming softball game. Please take a few minutes to review this packet before your trip. This visitor s guide includes information that you may need leading up to and during your game with the University of Memphis. Please make note of the location of your upcoming game. This packet contains information that is pertinent for games played at the Tiger Softball Complex. If you have any further questions prior to your game, please do not hesitate to contact me. My email address is tcleman6@memphis.edu. The Tiger Softball Complex is located at 4023 South Park Loop, Memphis, TN 38152. We look forward to your visit to Memphis and hope that you have a wonderful stay as you travel to our city. Best of luck this season! Sincerely, Tim Coleman University of Memphis Athletics GA Events and Facility Operations Tcleman6@memphis.edu Office: 901-678-1679 2
Shipping Address: University of Memphis Athletic Department 570 Normal St. Memphis, TN 38152 Area Code: 901- Contact Information Administration Director of Athletics Tom Bowen Office: 678-5395 AthleticDirector@memphis.edu Deputy Director of Athletics Mark Alnutt Office: 678-5566 malnutt@memphis.edu Associate Athletic Director Finance Eric Sabin Office: 678-4142 emsabin@memphis.edu Associate AD for Sport Services & SWA Courtney Vinson Office: 678-3760 cvinson1@memphis.edu Game Operations Assistant AD Event and Facility Operations Matt Goudreau Office: 678-4122 mfgdreau@memphis.edu Assistant Director Events and Facility Operations Adam Mendez Office: 678-1679 amendez3@memphis.edu Sports Information Assistant SID Jen Lawson Office: 678-2397 J.lawson@memphis.edu Softball Head Coach Natalie Poole Office: 678-3432 nmpoole1@memphis.edu Associate Head Coach Andy Lott Office: 678-1195 jalott@memphis.edu Assistant Coach Ellen Renfroe Reed Office: 678-2498 rrenfroe@memphis.edu Volunteer Coach Daniel Stockdale dstckdl1@memphis.edu Athletic Training Athletic Trainer Lauren Wesner Office: 678-3536 lewesner@memphis.edu 3
General Information Athletic Training If a certified athletic trainer is not traveling with your team, please forward a letter detailing your players needs to Lauren Wesner at lewesner@memphis.edu. The following items will be provided for your team: Ice Water and Cups Towels Injury Ice Biohazard Supplies If additional items are needed that are not covered in this above list, please contact us. We will try to accommodate all of your needs. A dedicated training room will be located within your locker room. The following emergency numbers are provided for your convenience: Medical/For Emergencies Dial 9-1-1 Baptist Memorial Hospital Memphis 901-226-5000 Baptist Memorial Hospital DeSoto 662-772-4000 Baptist Memorial Hospital Collierville 901-861-9000 Methodist University Hospital 901-516-7000 Police/For Emergencies Dial 9-1-1 Memphis Police 901-545-2677 Tennessee Highway Patrol 901-543-6256 Shelby County Sheriff 901-495-1111 Fire/For Emergencies Dial 9-1-1 Memphis Fire Dept. 901-458-3311 Shelby County Fire Dept. 901-222-2300 Poison/For Emergencies Dial 9-1-1 Southern Poison Center 901-528-6048 Visiting Team Parking Bus parking is available in the parking lot outside of FedExPark (see map below). Buses can drop off their teams in front of the main entrance into the softball stadium but they will then be asked to park in the lot. Dugouts Visiting dugouts are located along the third base side. Home team will occupy the first base dugout. Shower facilities can be made available to teams upon request. Please make this request with Andy Lott at jalott@memphis.edu or 901-678-1195 Practice times All attempts will be made to accommodate practice times. Please contact Andy Lott at 901-678- 1195 or by email at jalott@memphis.edu. 4
Visiting Team Post-Game Meals Visiting teams can arrange for post-game meals to be brought to their dugout or to their bus during the game. If you would like to have a post-game meal delivered, please let Tim Coleman know prior to the game at tcleman6@memphis.edu. Visiting Team Locker Rooms There will be no visiting locker room available for pre/post game. If showers are needed post game, please plan with Tim Coleman at tcleman6@memphis.edu. Ticketing Softball is a non-ticketed event. Admission to the game is free and all seats are general admission. No pass list is needed for guest admission into the game. Credential Requests Media Relations will handle all credential requests for your University. If you would like to request credentials, please contact Jen Lawson at j.lawson@memphis.edu or 901-678-2397. Post-Game Meeting Area for Visiting Fans Visiting Team fans can meet players and coaches post-game outside of their dugouts. Please request that fans remain off the field and inside the dugout at all times post-game. South Campus Map 5
Severe Weather Plan The University of Memphis Athletic Department has developed the following severe weather plan in accordance with American Athletic Conference and NCAA game procedure guidelines. Game operations staff will meet with the umpire crew upon their arrival and provide them with an update of any potential weather that will be in the area. The Athletic Department has subscribed to the Telvent DTN weather service. This service notifies the game operations staff on site of any lightning strikes within a 30-mile radius of the stadium s location. When lightning is detected within 10 miles, game operations staff notifies the umpires that serve weather is imminent. The Home Game Administrator continues to keep direct contact with the officials until lightning is detected within a 7 miles radius. At this point, officials will suspend the contest and send coaches and teams into their respective dugouts. Game operations staff will set up a designated meeting area inside the official s locker room for communication during the game delay. When Telvent DTN service indicates that there has been 30-minutes since the last lightning strike within 10 miles, teams will be allowed to return to the field. At this point a discussion will occur between both head coaches and the crew chief to determine the warm-up period that will be granted to both teams. This warm-up period must not be less than 10 minutes. It is the game operations staff s responsibility to communicate with both teams when the warm-up period will begin. The game operations staff will also utilize the public address system to communicate with fans to seek shelter on the concourses when a weather threat is imminent. At the end of the delay, announcements will be made over the PA system that teams are back on the field and it is now safe for fans to return to their seats. 6
Food Choices Please join us in supporting these establishments. Their support of Memphis athletics makes our upcoming game possible! Applebee s 2114 Union Ave 901-725-7136 Brookhaven Pub & Grill 695 W Brookhaven Cir Memphis, TN 38117 901-680-8118 Buffalo Wild Wings 3770 Hacks Cross Rd Memphis, TN 38125 (901) 737-9463 Burger King 2090 Union Ave. 901-276-1309 Huey's 1927 Madison Ave. 901-726-4372 Jack Pirtle s Chicken 811 S. Highland St. Memphis, TN 38111 901-458-9777 One & Only s BBQ 567 Perkins Extended Memphis, TN 38117 901-249-4227 Perkins 3455 Poplar Ave. Memphis, TN 38111 901-323-5300 Newby s 539 S Highland St. Memphis, TN 38111 901-7300520 Fino s on the Hill 1859 Madison Ave. 901-272-3466 Central BBQ 2249 Central Ave 901-272-9377 Kooky Canuck 1250 N Germantown Pkwy Cordova, TN 38106 901-800-2453 Patrick's Steaks & Spirits 4972 Park Avenue Memphis, TN 38117 901-682-2852 America's Incredible Pizza Co. 1245 N. Germantown Pkwy #104 Cordova, TN 901-309-3132 McDonald's 618 S Highland St. Memphis, TN 38111 901-458-5018 Pizza Hut 1680 Union Avenue 901-362-3333 Half Shell 688 S. Mendenhall Rd Memphis, TN 901-682-3966 Jet's Pizza 2075 Exeter Rd. Germantown, TN 901-737-5387 Fino s on the Hill 703 W Brookhaven Cir Memphis, TN 38117 901-334-4454 Kooky Canuck 97 S 2 nd St. 901-578-9800 7
Hotel Choices Please join us in supporting these local hotels that make Memphis athletics possible. Peabody Hotel 149 Union Ave. 901-529-4000 Holiday Inn Select 160 Union Avenue 901-525-5491 Madison Hotel 79 Madison Ave. 901-333-1200 Doubletree Hotel Downtown 185 Union 901-528-1800 Ground Transportation The following bus companies service the Memphis Area. Crown Coach 1697 Bartlett Rd Memphis, TN 38134 Local Number: 901-384 9988 Toll Free: 800 617 8224 www.crowncoach.net Cline Trailways 5275 Raleigh Lagrange Rd Memphis, TN 38134 Local Number: 901-767-3441 Toll Free: 877-767-3441 www.clinetours.com 8