ONSIGHT FIREWALL CONFIGURATION GUIDE
Librestream Onsight Firewall Configuration Guide Doc #: 400295-00, rev A March 2017 Information in this document is subject to change without notice. Reproduction in any manner whatsoever without the written permission of Librestream is strictly forbidden. Copyright 2006-2017 Librestream Technologies, Incorporated. All rights reserved. Name of Librestream Software: Onsight Connect Copyright Notice: Copyright 2004-2017 Librestream Technologies Incorporated. All Rights Reserved. Patents Notice: United States Patent # 7,221,386, together with additional patents pending in Canada, the United States and other countries, all of which are in the name of Librestream Technologies Inc. Trademark Notice: Librestream, the Librestream logo, Onsight, Onsight Expert, Onsight Mobile, Onsight Connect, Onsight Embedded, Onsight Enterprise, Onsight Account Manager, Onsight Teamlink, and Onsight Management Suite are either registered trademarks or trademarks of Librestream Technologies Incorporated in Canada, the United States and/or other countries. All other trademarks are the property of their respective owners. 1
TABLE OF CONTENTS 1. Introduction 3 1.1 Onsight Default Configuration 3 1.2 Private SIP Server Configuration 4 2. For More Information 5 2
INTRODUCTION ONSIGHT FIREWALL CONFIGURATION GUIDE This guide specifies the ports which need to be opened on a firewall for Onsight Connect services. These ports are based on your Onsight Account Manager policies for SIP and TeamLink. Most Customers will follow the Onsight Default Configuration. This configuration means you are using Onsight Hosted Services with the option of using TeamLink. This configuration allows access to Onsight Hosted Services through your Firewall. Customers who use their own SIP Infrastructure will use the Private SIP Server Configuration. This configuration also includes the option of using TeamLink. This configuration allows access to TeamLink Services through your Firewall. Onsight Connect also will utilize your Private SIP server as configured by your Onsight Account Manager. Onsight Default Configuration The following is required when using Onsight Connect including Onsight SIP Services. Sections 1.1.1 and 1.1.2 are mandatory for Onsight Services. Section 1.1.3 is required (in addition to 1.1.1 and 1.1.2) when TeamLink is enabled. Note that TeamLink connectivity may be managed by your proxy. SIP Services must be managed by the Firewall. 1.1.1 Table: Onsight User Authentication and Authorization 1.1.2 Table: Onsight SIP and Media Services *Required if TeamLink is enabled 3
1.1.3 Table: TeamLink (SIP Detection Method: SIP Server Full) This section is only required if TeamLink is enabled. The SIP Detection Method must be set to SIP Server Full. Private SIP Server Configuration The following configuration is required when using Onsight Connect with a Private SIP Server. Sections 1.2.1 and 1.2.2 are mandatory for Onsight Services. Section 1.2.3 is required (in addition to sections 1.2.1 and 1.2.2) when TeamLink is enabled. Note that TeamLink connectivity may be managed by your proxy. SIP Services must be managed by the Firewall. 1.2.1 Table: Onsight User Authentication and Authorization 4
1.2.2 Table: Private SIP and Media Services 1.2.3 Table: TeamLink (SIP Detection Method: TeamLink) This section is required only if TeamLink has been enabled. The SIP Detection Method must be set to TeamLink. If your configuration does not fit within these guidelines, please contact Librestream for assistance. FOR MORE INFORMATION If your configuration does not fit within these guidelines, please contact support@librestream.com or call 1.800.849.5507 or +1.204.487.0612. 5