Denver Airport Traffic Control Tower
TABLE OF CONTENTS Welcome Letter 3 Denver Tower Organizational Chart 4 Our Expectations of All Employees 5 Policies 6 Important Employee Information 8 Denver Area Information 9 Denver Tower Directory 18 2
Welcome Letter Dear New Employee, Hello and welcome to Denver Tower! Here you will have an opportunity to work with an outstanding team of professionals that help make Denver ATCT a great place to work. Your knowledge, abilities and positive attitude made you a highly regarded addition to our team, and I am certain that you will make a positive impact on our future. All of us want to make your experience here enjoyable and rewarding. Please feel free to ask any questions and express any thoughts or comments to the staff or management so that we may assist you with your transition. Our aim is to create an informal atmosphere and involve everyone in the process of making our facility an exceptional place to work. I look forward to working with you, and would like to welcome you again to our team! Sincerely, John Haman Air Traffic Manager, Denver ATCT 3
Denver Tower Organizational Chart The following organizational chart depicts the structure of the Denver Tower Management Team. John Haman Air Traffic Manager Yvonne Poston Secretary Roger Nakata Support Manager John Connolly Operations Manager Pamella Mazza Support Specialist Tammy McCullough Support Specialist Vacant Support Specialist Mark Beall Front Line Manager James Gillman Front Line Manager John Hogueisson Front Line Manager Kenneth Kaylor Front Line Manager Michael Cumrine Front Line Manager Diana Hanley Front Line Manager Chad Hudgins Front Line Manager Daniel Kelly Front Line Manager 4
Our Expectations of All Employees Come to work, be on time Be prepared mentally and physically Understand leave policy and manage your leave appropriately Be cooperative and professional Treat people with respect and dignity Take initiative Be accountable Lead by example be a good role model Do not tolerate or engage in any form of harassment or discrimination Actively participate in training Know your airspace and systems, know your equipment Use prescribed phraseology/correct facility and equipment names Follow rules and procedures Be open to feedback provide honest information Be an effective team member 5
Policies Hours of Duty While in classroom and simulation training, you will be on an 8 ½ hour administrative schedule Monday through Friday. You will report to the Denver Tower administrative offices, 3 rd floor, on these scheduled days. Work hours will be 7:00am-3:30pm. Reporting for Duty Employees are to report for their assigned shift on time. If a situation arises that will prevent you from reporting on time, call the Office at 303-342-1690. DIA Badges All employees are required to obtain a DIA Badge. You will be required to watch a video regarding DIA security requirements and pass a security test. Once you obtain a DIA badge, you will be required to renew your badge every year, no earlier than 30 days prior to your birthday. DIA badges expire on your birthday. Parking Parking will be permitted in either the FAA Employee Lot or the East Atrium Lot. Both parking lots are located in the east side of the DIA East Parking Garage. Your DIA badge is used to gain access to these parking lots. You are NOT permitted to park in any other areas of the parking garages other than these two lots. Do not loan your badge to anyone to give them access to the parking lots or the garages. This is grounds to lose your badge. Employees are required to register and update their vehicle information with the DIA Parking Office. Once you obtain a new DIA badge, you are required to go to the DIA parking office for activation. (Terminal, 6 th level, near Post Office). Employees will be issued a hanging placard for their rear view mirror which shows your authority to park in either the FAA lot or East Atrium Lot. The hangar should be visible while parked in the employee lots. 6
Airport Security & Employee Turnstiles Employees are required to enter airport security each day. DIA has 2 employee turnstiles, one located on the south end of the main terminal and one located on the north end of the main terminal. These turnstiles are to be used to gain access to the secure area of the airport for work related purposes only. You are NOT permitted to escort or piggyback other personnel or family/friends through these turnstiles. There will be TSA or HSS Security personnel on the secure side of the turnstile checking badges and backpacks / purses / bags. You are allowed to bring food and drinks through the turnstiles. You are NOT permitted to bring any items that are restricted by security; i.e. weapons, knives, mace, pepper spray, etc. Bringing restricted items through security or the employee turnstiles will result in a violation and / or the revocation of your DIA badge. FAA Security & ID Cards Always challenge anyone not displaying an FAA badge, report any suspicious events, and never attempt to detain anyone who appears not to belong. Report the event and try to keep them under surveillance. When escorting a visitor, it is important to stay close at all times. FAA PIV or photo ID cards must be worn and visible at all times when on any FAA property. Building Access Building access is provided to employees and contractors with an FAA badge. Guests and Visitors Family and friends are welcome to visit the facility; however, we do not have the ability to get access through airport security. Guests must be escorted at all times. Coordinate with management if you want to set up a tour for anyone that is normally not allowed access to the building. 7
Important Employee Information Medical Services for Employees First aid kits are located through-out the building. The Denver Health Medical Center at DIA is located in the Jeppesen Terminal West atrium on the 6 th level at the north end. The Denver Health Medical Center is open seven days a week from 8am to 5pm, excluding holidays. Patients are seen on either appointment or walk-in basis. You can reach the Center by calling (303) 317-0607. In an emergency, EMT services can be summoned by calling (303) 317-4211. Mail Mail of a personal nature should not be sent to the facility. A mail slot at the base of the tower elevator will be assigned to you for internal mail. Smoking Smoking is not permitted inside the building. Smoking is only allowed outside on the ramp. Cell Phones Cell phones must be completely powered off when in the Tower Cab. Food Services Microwaves and refrigerators, and vending machines are available for employee use in the Tower, junction level, as well as the second floor break room in the Administrative building. Restaurants on Concourse C currently include: Woody Creek Bakery (east end), Lefty s Grill, Einstein Bros. Bagels, McDonald s, Timberline Steakhouse, Villa Pizza, and TCBY Yogurt. 8
Denver Area Information The following information can be located at denver.org. Denver: The perfect blend of outdoor adventure and urban sophistication. That s the duality locals love about the Mile High City. With snowcapped peaks providing a spectacular backdrop, Denver is as refined as it is laid-back. It s a place where aerospace engineers rub elbows with rock climbers at local brewpubs, at art festivals, or while strolling their favorite pedestrian mall. And with 300 days of sunshine per year, it s easy to see why people fall in love with Denver the first time they visit. Arts and Culture Denver has always been a town that embraces diverse cultural experiences and creative endeavors; after all, the city had an opera before it had a school. Today, you can experience Denver s thriving art scene at local galleries, dozens of public museums and the Denver Performing Arts Complex, which includes ten venues for Broadway theatre, opera, ballet and the symphony. Discover the creative vitality that makes Denver a great place to live and to visit. Denver Art Museum 9
Denver Museums and Activities The Children s Museum A place to put your hands on learning! Colorado Historical Society America s Leader in Rail History, Preservation and Enjoyment Colorado s Ocean Journey Offers self-guided tours with admission. It is best to purchase your tickets in advance. Look for the Indonesian river journey, the Colorado River journey and the Sea Otter Cove. Educational tours to teach about Earth s fragile ecosystems. Colorado Railroad Museum Over 70 pieces of historic narrow and standard gauge locomotives and cars exhibited on 12 acres at the foot of North Table Mountain, near Golden, CO. Denver Botanic Gardens Come enjoy a myriad of gardens containing collections of plants from all over the world, including Japan, the Mediterranean, Africa, Spain, France, Australia and the tropics, among others. The Denver Art Museum For information, exhibitions, membership, activities, & the museum shop. Denver Museum of Nature & Science Unforgettable dinosaur bone exhibits. This is a huge museum with an IMAX theater. There are gallery presentations, traveling exhibits, and permanent installations. Plan to spend your day there. The Denver Public Library The Library is world-renowned for its collection of western Americana and its model Children s Library. Customers are served from a spectacular Central Library designed by celebrated architect Michael Graves. The Denver Zoo It s always new at the Denver Zoo! Baby animals year-round and ever changing animal activity... every visit provides a different experience. The Molly Brown House & Museum Molly Brown survived the Titanic disaster with style, then selflessly assisted with rescue and relief efforts. 10
Other Museums Near Denver Astor House Museum Golden 1867 boarding house, built when Golden was the territorial capitol. Boulder Museum of Contemporary Art Boulder Presents visual works and performing arts from emerging and established contemporary artist. Boulder History Museum Boulder Features and extensive costume collection, a turn-of-the-century kitchen, and local history rooms, as well as rotating exhibits. The Buffalo Bill Museum and Grave Golden Buffalo Bill s Wild West shows traveled the world leaving a lasting vision of the American West. Estes Park Area Historical Museum Estes Park Museum collects, preserves, interprets and exhibits local history for visitors and residents. The Golden Pioneer Museum Golden Exhibits reflect various aspects of Golden s history and development, such as ranching, mining, etc. Sprague Lake - Estes Park, CO 11
Spectator Sports The Denver Broncos of the National Football League have been able to draw crowds of over 70,000 since their AFL origins in the early 1960s at Mile High Stadium, and continue to draw fans today to their current home at Sports Authority Field at Mile High. The team has advanced to the Super Bowl six times and has won back-to-back Super Bowls in 1998 and '99. In the 1980s and 1990s, one of the top priorities of former Mayor Federico Peña was bringing Major League Baseball to the city, an effort which culminated in the construction of Coors Field and the creation of the Colorado Rockies (National League) as an expansion franchise in 1993. They appeared in their first World Series in 2007. Denver is also home to the Colorado Avalanche, a National Hockey League team that relocated from Quebec City in 1995. They have won two Stanley Cups (1996 and 2001) while in Denver and play at Pepsi Center. The Denver Nuggets of the National Basketball Association is hosted by the Pepsi Center. The Colorado Rapids of the Major League Soccer team, played at Invesco Field at Mile High through 2006 until a new stadium, Dick's Sporting Goods Park was built in nearby Commerce City for 2007. Commerce City is a northern suburb of Denver. The Denver Dynamite of the Professional Arena Soccer League play at the Denver Sports Center. The Colorado Mammoth of the National Lacrosse League is hosted by the Pepsi Center. The Mammoth won NLL Championship in 2006. The Denver Outlaws of Major League Lacrosse play at Invesco Field. The Colorado Crush of the Arena Football League is hosted by the Pepsi Center. The Crush won Arena Bowl Championship in 2005. The Denver Bulldogs are a United States Australian Football League team located in Denver that have won six national championships. 12
Outdoor Activities Denver has the nation's largest city park system and 850 miles of urban trails, perfect for exploring on two feet or two wheels. There are dude ranches and flyfishing for outdoor enthusiasts and whitewater kayaking or rafting to whet the appetites of adventure seekers. Take in the sights from above on a balloon or helicopter tour, or on the ground with horseback riding or an off-road adventure. And you can be in the Rocky Mountains in 20 minutes, where hiking, snowboarding and more await sometimes all in the same day. Skiing/Snowboarding Dallas Divide near Telluride by John Fielder Colorado is known for its Rocky Mountain slopes. With top notch skiing and snowboarding within an hour s drive of the city, this is a must to try for anyone who enjoys getting outside. For those who are new to the area or visiting from the lowlands, it is often recommended that you make a stop in Denver to acclimate 13
to the altitude before climbing even higher above 8,000 feet to the resorts. In addition to Echo Mountain, there are a number of resort options to cater to your outdoor interests. They are: Eldora Very close to Denver, offering Skiing and other snow fun. Loveland It s been around for over 70 years and has been offering great skiing every since it opened. Arapahoe Basin Located 96 miles west of DIA. Mountain Biking The many snow enthusiasts have to have something to do in the summer time in Denver. Mountain bike trails all around the countryside offer this summertime distraction. One great bike trail is the Green Mountain Bike Trail, a 7 mile looped trail that is located in the Pikes Peak Area. It s a little bit of a drive from Denver, but completely worth it. For closer trails within the city, contact your local Denver bike shop for insider trails and tips. Explore the Rocky Mountains The Rocky Mountains located about 75 miles northwest of downtown Denver offers a myriad of top outdoor activities throughout its 416 square miles of serene mountain territory. On the list of things to do: backpacking and camping in the backcountry, horseback riding, wildlife viewing, hiking and fishing just to name a few! The Rocky Mountain National Park website is available online from the National Park Service. Indian Peaks Wilderness Area 14
Special Events If festival hopping is more your forte, peruse Denver's roster of events (www.denver.org/events/), and you may end up spending your entire vacation zigzagging between the Denver International Film Festival and the Denver International Wine Festival, both held in November. Top-notch summer festivals like the Cherry Creek Arts Festival strut the works of more than 200 regional, national, and international artists. For beer aficionados, there s no bigger event all year-round than the annual edition of the Great American Beer Festival (GABF), known as the Super Bowl of beer. The granddaddy of all U.S. beer festivals offers the largest collection of U.S. beer ever assembled, all served in 1-ounce tasting portions. Denver and the GABF are a perfect match. Not only is the Mile High City home to the world's largest single brewery (The Coors Brewery), but it also has the nation's largest brewpub (The Wynkoop Brewing Company) and the highest number of home brewers. Great American Beer Festival 15
Restaurants of Note When the sun comes up over the eastern plains, Denver comes to life with breakfast bistros, power lunch cafes, trendy diners and fusion eateries waiting to satisfy your hunger. After the sun goes down, the city continues to shine with a collection of restaurants that are garnering national recognition. And for those late night cravings, the nightlife in Denver has that certain vibe. Energetic. Lively. Welcoming. From upscale wine and martini bars, to hot salsa clubs, to neighborhood bars and rooftop patios, you instantly feel you belong as you mix. Check out the Restaurant section for a list of recent winners in Channel 7 News A*List Best of Denver Guide. Online Resources Local Area Resources www.denvergov.org www.denver.org Chamber of Commerce www.denverchamber.org Local News www.denverpost.com (Denver) www.gjsentinal.com (Grand Junction) www.chieftain.com (Pueblo) Denver Area Schools www.dpsk12.org www.cde.state.co.us/ 16
Aerial view of the Denver International Airport looking North Photo by George Canciani 17
Denver Tower Directory The following list provides the most commonly used phone numbers within the Denver Tower facility: >> Front Desk Yvonne Poston >> Manager s Office John Haman >> Operations Manager John Connolly >> Support Manager Roger Nakata >> Contact Number Tower >> Quality Assurance Tammy McCullough >> Airspace and Procedures Pamella Mazza >> Training Specialist Vacant >> Facility Fax (303) 342-1600 (303) 342-1601 (303) 342-1618 (303) 342-1626 (303) 342-1690 (303) 342-1614 (303) 342-1659 (303) 342-1620 (303) 342-1608 18
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