All of the important information you need to assist you and your group in planning the experience of a lifetime! Disney Performing Arts (DPA) Ticket Packages Only DPA tickets may be used for participation in DPA events. Annual Pass, Cast Member, Military or other non-dpa admission options cannot be used for participation in Disney Performing Arts. Your DPA tickets for park admission must be used on your Event date(s). Guests selecting 1-Day, 1-Park tickets will be granted admission only to the Theme Park in which their Event takes place. The Disneyland Resort is not responsible for lost or stolen tickets. Lost or stolen tickets cannot be replaced. Additional DPA tickets must be purchased for participation and admission. Refunds are only offered on unused, purchased tickets. Complimentary tickets cannot be refunded under any circumstances, even in cases where tickets were distributed incorrectly. For additional ticketing information please refer to your Travel Planner. Or if you are not using a Travel Planner, the online ticket store. Vehicles, Parking & Arrival Disney Performing Arts does not provide transportation to or from the Disneyland Resort, or any Backstage entrance gates. If your group is scheduled to meet prior to park opening, a vehicle will be required to bring participants backstage. You must provide at least one vehicle to transport any instruments, costumes, and props to the Backstage production area, and to store your personal belongings during your Event(s). Your vehicle(s) must remain accessible to you in the Backstage production area until your Event is complete. A driver may be required to stay with the vehicle for the length of the backstage visit. Your group should arrive at the Mickey & Friends Parking Structure, unless otherwise noted by a Pre-Production Specialist. Please print the Disneyland Resort Arrival Map for reference (available on the online planning kit). Your group will board a Disneyland Resort tram to the Main Entrance Esplanade. Parking passes for vehicles directly supporting your event will be emailed to you. If you are eligible, parking passes are issued based on a 1 per 49 student ratio. Note: Complimentary parking passes require a minimum of 2 business days to process. These passes must be printed; they cannot be scanned off of any electronic device. Please bring these with you to the Resort for use at the Mickey & Friends Parking Structure. Parking passes cannot be replaced or reimbursed under any circumstances. If you received your Disney Performing Arts tickets by mail: Your group may proceed directly to the Main Entrance and enter the Park at any time after Theme Park opening. (Theme Park hours are subject to change. Please contact us or visit www.disneyland.com for the most up-to-date information.) Your entire group will meet your Guest Talent Coordinator at the time and location determined during your confirmation call. Separate arrival times cannot be accommodated. Page 1 of 6
Picking up late order tickets All Ticket Packages ordered and paid for more than two weeks from event date will be shipped; no pick up is needed. If you are purchasing or picking up your Disney Performing Arts tickets on the day of your event: Upon arrival to the Main Entrance Esplanade, proceed to the Group Sales window at Guest Services, located to the left of the Disneyland Park Main Entrance. One pre-designated person from your group will pick up all of the tickets. Separate pick-ups cannot be accommodated. Payment in full is required. Use only one method of payment. A valid government issued photo I.D. must be presented for all purchases. For verification, you will be asked to count and sign for the tickets you receive. Methods of payment: Credit card (Visa, MasterCard, American Express, Discover), organization check, cashier s check, money order, or cash. Checks should be made payable to: Disneyland Resort.» Personal checks, temporary checks, and purchase orders will not be accepted.» Separate checks will not be accepted. Arriving for your Event(s) Your Event may be scheduled at any time during the day. Please avoid scheduling travel or other commitments on the day(s) of your Event(s). Your group may be required to arrive at the Disneyland Resort prior to Park opening. Groups arriving prior to Park opening must have a vehicle to bring Participants Backstage. During your confirmation call, a Pre-Production Specialist will confirm your arrival time and location for each Event on your itinerary. All Participants, Directors, and designated Chaperones must arrive together at the appointed time. A Guest Talent Coordinator will escort you Backstage to prepare for your event. A late arrival may result in the cancellation of your Event. In the event you arrive more than 15 minutes early, or if you are going to be late, please contact our operations office at 714.781.4132. Only Participants, Directors, and designated Chaperones may enter the Backstage area. Non-participating children, any children under the age of seven years old, and other additional Guests are not allowed Backstage. If your group is scheduled to arrive directly Backstage, please arrange for all additional Guests to arrive in a separate vehicle and go directly to the Mickey & Friends Parking Structure. Additional Guests may also be dropped off in the Pinocchio Parking Lot at the Mickey & Friends Parking Structure before your group arrives. From there, they may board a tram to the Main Entrance Esplanade. Page 2 of 6
Arriving for your Event(s) continued... Performance attire (full or partial) may not be worn in the Parks before or after your Event(s). Guest restrooms in the Parks should not be used to change into performance attire. Garment bags, rolling suitcases, instruments, or props are not permitted through the Main Entrance. These items must be brought Backstage in a vehicle and cannot be carried out of the park after the performance. Stage Performance Please do the following: Print the appropriate Stage Plot and Technical Information forms for specific entrance, exit, and set-up information. Indicate placement of equipment Draw items to scale Return completed forms to Disney Performing Arts via email, mail, or fax. Show length: minimum 20 minutes, maximum 30 minutes. Due to the intricate scheduling of entertainment at the Disneyland Resort, your performance must begin and end on time. Your performance may be rescheduled or cancelled in the event of inclement weather. A stage technician and sound system will be provided by the Disneyland Resort. A maximum of 10 hard-wired, unidirectional microphones for solos and/or announcements are available. A limited number of wireless mics may be available on the performance day. Final number and placement of microphones will be at the discretion of the Disneyland Resort. General microphone coverage is available. Stage surfaces vary. Performers should use caution at all times, particularly in hot, sunny, or wet conditions. Content and show standards We suggest performing upbeat, popular, patriotic, or seasonal tunes that are family friendly. Please submit a complete list of songs for approval prior to your performance date by completing the requested Show Description. The Disneyland Resort reserves the right to cancel any song that contains lyrics, meaning, or overall tone deemed unsuitable for a family environment. Inappropriate show content can and will be removed immediately upon discovery, including the day of your performance. Music suitable for radio airplay may not necessarily be suitable for performances at the Disneyland Resort. Page 3 of 6
Content and show standards continued... The following are not approved for performances at the Disneyland Resort:» Any copyrighted or trademarked material, including Disney character artwork, on performance attire or props.» The portrayal of any character or person (real or fictional).» Distribution or sale of printed material or merchandise.» The use of political or controversial content. Please be prepared to discuss and possibly perform show elements for your Guest Talent Coordinator to better ensure a smooth performance. To maintain professionalism, Performers may not enter the audience area while in costume or visit with Guests immediately before, during, or after the show. Performance attire The Disneyland Resort reserves the right to cancel any Event due to inappropriate costuming, clothing, or footwear. Performance attire is expected to be consistent with Disney standards as outlined below. Performance attire that is acceptable at other venues might not be appropriate at the Disneyland Resort. You may be asked to make adjustments to the performance attire that you initially applied with in your original audition material and/or photo. Directors, accompanists, and advisors appearing on stage must be in costume, wear business casual, or professional attire that is consistent with Disney standards. Acceptable: A uniformed and well-groomed look. All performance attire, including shoes, must be uniform in style. For example, concert dress means black slack/skirts, black dress shoes and socks, and white dress shirts or blouses. Cultural costumes will be reviewed on a case-by-case basis. Full costume changes are not permitted. Unacceptable: Revealing styles: i.e. extremely short or restrictive skirts and shorts, and/or bare middriffs. Tattered clothing: i.e. anything with holes or tears. Any colored denim, t-shirts, and sunglasses. Athletic shoes, sandals, flip-flops, and bare feet. Mascots, character costumes, and costumes that suggest the portrayal of any personality, real or fictional. Costumes and masks that cover the eyes. Shoes: Full-soled shoes must be worn at all times. Open-toed t-strap character heels are allowed. Participants without appropriate footwear may be removed from the show or workshop. Please submit photos of any shoe in question. Page 4 of 6
Performance attire continued... For Auxiliary Units Split-soled shoes are allowed as long as the entire sole is covered. For safety reasons, dancing in socks only, flip-flops, bare feet, or half-soles is not permitted. Marching Performance Prior to and following the performance, marching units, Directors, and one Chaperone will travel through the Backstage area using a single drum rim tap or walk without a drum cadence. Your group will be asked to remain as a unit and follow safety instructions given by your Guest Talent Coordinators. Prior to step-off, Chaperones will be escorted into the Park to view the performance and instructed where to meet the Guest Talent Coordinators at the end of the performance. However, one designated Chaperone will be required to remain Backstage with the group at all times. Ranks of no more than seven across on the parade route are recommended. The Disneyland Parade Route width varies from 15 to 36 feet wide. The Disney California Adventure Performance Corridor is 36 feet wide. The band and auxiliary units must maintain forward motion at all times. All auxiliary choreography must be conservative and suitable for a family environment. Please see the specific auxiliary guidelines in the Online Planning Kit under Tools for Marching Bands with Auxiliary Units. The Director is responsible for communicating these guidelines to the Auxiliary Captains. The Disneyland Resort reserves the right to cancel any performance due to choreography, movement, or prop usage that may jeopardize the safety of the Performers, Guests or Cast Members. Props Large props may not be permitted. Firearms, fire batons, swords, sabers, and machetes of any kind are not permitted. See Auxilary Guidelines for additional information on marching rifles. For any questions regarding props, please contact a Pre-Production Specialist. Workshop Guidelines For the safety of the Participants, socks, bare feet, sandals, and flip-flops are not permitted. Only Participants, Directors, and designated Chaperones may enter the workshop. No food, gum or drinks may be taken into the workshop space, except bottled water with a cap. No photography or video recording is permitted Backstage at any time, including inside the workshop space. Instruments are not needed for participation in Music 101, Music 201, or Performance Labs. Disney Performing Arts will provide chairs, music stands and all required music. Please fill out the Soundtrack Session Workshop Plot found in the online planning kit for exact seating and instrumentation for your group. Percussion equipment will be provided by Disney Performing Arts, as well as all necessary sticks and mallets. Page 5 of 6
After your Event(s) Following your event, all Performers, Directors, and Chaperones must return with your Guest Talent Coordinator to the Backstage Production Area. Non-participating guests may not accompany the group Backstage.» Performers will change out of performance attire in the dressing rooms located in the Backstage Production Area. Guest restrooms in the Parks should not be used to change costumes. All costumes, garment bags, suitcases, instruments, and props must be returned to your backstage vehicle. Following the reloading of costumes, instruments, and props, your Guest Talent Coordinator will escort your vehicle out of the Backstage area where it can return to the Mickey & Friends parking structure. Your Guest Talent Coordinator will escort all Performers, Directors, and designated Chaperones into the Park to enjoy the rest of their day. At the end of the day, your group will depart via the Main Entrance to board trams that will take you to your vehicles(s) in the Mickey & Friends parking structure. How to contact us Pre-Production Specialists are available Monday to Friday, 9am and 4:30pm PST (excluding U.S. holidays). Phone: 800.854.8671 or 714.781.3417 Fax: 714.781.1351 Email: dlr.performing.arts@disney.com Web: www.disneyyouth.com Page 6 of 6