What makes us special DPD is part of the international network and global brand of the GeoPost Group, which is wholly owned by the French national post office La Poste - the second largest provider of postal services in Europe and third in the world. DPD Courier service is present in Croatia since January 200 and offers a wide range of products and services in national and international parcel distribution. A European network, an international mindset, professional local partners and a good knowledge of the local market make us strong and put us in a position of offering high standards and high quality services. We are fully oriented towards customers and focus on efficient delivery and quick adjustment to the requirements of our clients. Our central HUB is located near Paris (France) at the airport Roissy - Charles de Gaulle (CDG) from which Geopost has direct access to all key destinations by utilizing Air France/KLM flights. & 201/0 Page 1 of 9
DPD CLASSIC (AIR INTERCONTINENTAL) KEY FEATURES Type Dimensions B2B/B2C Transit time Parcel tracking Airline Customs clearance Shipment Parcel labels Prices Fuel surcharge Insurance Delivery attempts Customer service Documents and goods The maximum allowable weight: 1. kg / package. Calculation of volumetric weight: Length x width x height (in centimetres) /,000. Read more on p. 9, in the section Additional information The maximum allowable length of 120 cm / package. Combined dimensions of the package may not exceed 00 cm / package: 2x height + 2x width + longest side 00 cm. Our network covers the delivery of packages for legal and private persons (B2B and B2C) in all countries without distinction and without additional costs. Between 2-8 days (without customs). In the case of incomplete documentation provided time of transit is extended. Fully-Road package from start to final delivery in the destination country. Monitoring times the package is available 2 hours a day via the DPD website: www.dpd.hr Use of Air France / KLM network that has direct access to all key destinations from the Roissy CDG airport. Standard parity (Incoterms) is DAP - the recipient pays customs duties and fees. Customs documentation is specific and dependent on the destination country. Customs clearance in electronic form starts already when the packages are on the plane through our package pre-announcement system (pre-alert systems).. Expertise: professional team for customs clearance at the CDG airport, guidance and assistance in export procedures. In our network, it is possible to send multiple packages within a single shipment. Fast and easy printing parcel marking system using our IT systems. A simple calculation with no additional surcharge (an exception - fuel supplements). Calculation is per shipment - in the case of a large number of parcels, the total weight is calculated. All prices are in Croatian kunas (HRK). Where applicable, VAT will be charged at the legally prescribed rate. Price list is valid from the 1st of January 201. A fuel surcharge is added to the price. The amount of the fuel surcharge is formed on a monthly basis, and for more information, please visit www.dpd.hr Compensation for any damage or loss of the parcel is 20.00 per package. In the event that you are sending a package has of a value greater than 20.00, we recommend acquiring additional insurance of your own personal arrangement. For further information contact us on sales@dpd.hr Two attempts of deliver to every country (except for exceptions). Proof of receipt of the parcel is available upon request. A committed and competent team will answer all of your questions as soon as possible. How to interpret the price list: In the s table, look for the country which you want the parcel to be sent to and look for the country or shipping designation. Select the price list by the consignment type (document or parcel). In the price list, search for the country or designation. Find the weight of your shipment, and read the prices at the place where the determined column and the weight row overlap. 201/0 Page 2 of 9
201/0 Page of 9 LIST OF COUNTRIES AND EXPECTED TRANSIT TIMES Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antigua and Barbuda Argentina Armenia Aruba Australia Azerbaijan Bahamas Bahrein Bangladesh Barbados Belize Benin Bermuda Ivory Coast Belarus Botswana Bolivia Christmas Island Brazil Brunei Burkina Faso Burundi Bhutan Cyprus Montenegro Chad Chile Virgin Islands (American ) Virgin Islands (GBR) Dominika Dominican Republic Djibouti Egypt Ecuador Equatorial Guinea Eritrea Ethiopia Faroe (Sheep) islands Fiji Philippines AF AL DZ AS AD AO AI AG AR AM AW AU AZ BS BH BD BB BZ BJ BM CI BY BW BO CX BR BN BF BI BT CY ME TD CL VI VG DM DO DJ EG EC GQ ER ET FO FJ PH CIS 2 code Zone Larger Other Expected transit time French Guiana French Polynesia Gabon Gambia Ghana Gibraltar Grenada Greenland Georgia Guadeloupe Guam Guyana Guatemala Guinea Guinea Bissau Haiti Honduras Hong Kong India Indonesia Iraq Iran Island Israel Jamaica Japan Yemen Jordan Republic of South Africa South Korea Cayman Islands Cambodia Cameroon Canada Canary islands Cape Verde Qatar Kazakhstan Kenya Kina Kyrgyzstan Kiribati Coconut islands Colombia Comoro Islands Congo (Democratic Republic Kongo) GF PF GA GM GH GI GD GL GE GP GU GY GT GN GW HT HN HK IN ID IQ IR IS IL JM JP YE JO ZA KR KY KH CM CA IC CV QA KZ KE CN KG KI CC CO KM CD code Zone Larger Other Expected transit time
LIST OF COUNTRIES AND EXPECTED TRANSIT TIMES code Zone Expected transit time Larger Other code Zone Expected transit time Larger Other Congo (Republic) Costa Rica Cook Islands Kuwait Laos Lesotho Lebanon Liberia Libya Madagascar Macao Macedonia Malawi Maldives Malaysia Mali Malta Morocco Marshall islands Martinique Mauritius Mauritania Mayotte Mexico Myanmar Micronesia Federal States (FSM) Moldova Monaco Montserrat Mozambique Namibia Nauru Republic Nepal Niger Nigeria Nicaragua Niue (island) Dutch Antilles Norfolk island New Caledonia New Zealand Oman Pakistan Palau Palestine Panama Papua New Guinea Paraguay Peru CG CR CK KW LA LS LB LR LY MG MO MK MW MV MY ML MT MA MH MQ MU MR YT MX MM FM MD MC MS MZ NA NR NP NE NG NI NU AN NF NC NZ OM PK PW PS PA PG PY PE CIS 2 Puerto Rico Reunion Ruanda Russia Solomon Islands Salvador Samoa San Marino Saudi Arabia Seychelles SC PR RE RW RU SB SV WS SM SA SC Senegal SN SN Singapore SG SG Syria SY SY United States of America US Northern Marian Islands MP Central African Republic MP CF CF Sudan SD SD Surinam SR SR Swaziland SZ St. Lucia LC St. Kitts and Nevis KN SZ LC KN St. Pierre and Miquelon PM PM St. Vincent and Grenadines VC VC Sri Lanka LK Tajikistan TJ Thailand TH Taiwan Tanzania Togo Tonga Trinidad and Tobago Tunis Turkmenistan LK TJ TH TW TZ TG TO TT TN TM Turks and Caicos (islands) TC Turkey Tuvalu Uganda United Arab Emirates Ukraine Uruguay Uzbekistan Vanuatu Vatican Venezuela Vietnam Wallis and Futuna Zambia Zimbabwe TR TV UG AE UA UY UZ VU VA VE VN WF ZM ZW 201/0 Page of 9
PRICE LIST DOCUMENTS 0. kg CENTRAL AND NORTH AMERICA Guadalupe Canada Martinique Mexico United States of America Central America 0, kg 1,0 kg 1, kg 2,0 kg 2, kg,0 kg GP CA MQ MX US 2,00 2,00 2,00 2,00 22,00 9,00 08,00,00 08,00 2,00 29,00 9,00,00 8,00,00 08,00 1,00,00 00,00 1,00 00,00 9,00 2,00 08,00,00,00,00,00 00,00 0,00 08,00 8,00 08,00 08,00 1,00 9,00 SOUTH AMERICA Brazil Chile South America 0, kg 1,0 kg 1, kg 2,0 kg 2, kg,0 kg BR CL 00,00 00,00,00 9,00 9,00 9,00 8,00 8,00,00 9,00 9,00 2,00 9,00 9,00 8,00,00,00,00 FAR EAST Far East Hong Kong India Japan China Korea (South) Malesia Pakistan Singapore Thailand Taiwan 0, kg 1,0 kg 1, kg 2,0 kg 2, kg,0 kg HK IN JP CN KR MY PK SG TH TW 00,00 200,00 22,00 21,00 22,00 2,00 22,00 22,00 22,00 22,00 22,00,00 22,00 29,00 2,00 08,00 2,00 2,00 00,00 29,00 28,00 2,00 00,00 2,00 08,00 00,00 2,00 1,00 28,00 9,00 20,00 1,00 29,00,00 2,00 2,00 2,00 1,00,00 1,00 8,00 29,00,00 2,00 1,00 1,00 2,00 2,00 0,00,00,00 1,00 1,00,00 0,00 0,00 9,00 8,00 8,00 2,00 1,00 8,00,00 9,00 08,00 08,00 MIDDLE EAST Middle East Iran Israel Lebanon Saudi Arabia United Arab Emirates 0, kg 1,0 kg 1, kg 2,0 kg 2, kg,0 kg MEA IR IL LB SA AE 22,00 2,00 2,00 2,00 2,00 22,00 08,00 08,00,00 28,00 1,00 2,00,00,00 9,00 08,00 0,00 2,00 00,00 8,00,00 9,00 1,00 00,00,00 2,00 01,00 0,00 0,00 1,00 01,00 2,00 2,00 00,00 2,00 2,00 201/0 Page of 9
PRICE LIST DOCUMENTS 0. - kg ANIA Australija Novi Zeland Oceanija 0, kg 1,0 kg 1, kg 2,0 kg 2, kg,0 kg AU NZ 2,00 2,00 1,00 1,00 2,00 1,00,00 00,00 1,00 00,00,00 2,00,00 2,00 8,00 01,00,00 9,00 ICA Canary Islands Egypt Morocco Republic of South Africa Tunis Reunion Africa 0, kg 1,0 kg 1, kg 2,0 kg 2, kg,0 kg IC EG MA ZA TN RE 28,00 29,00 20,00 21,00 2,00 2,00 08,00 08,00 20,00 08,00 22,00 2,00 08,00,00 1,00 00,00,00 28,00 00,00,00 9,00,00 9,00,00 1,00 2,00 01,00 08,00 8,00,00 2,00,00,00,00 8,00 08,00 1,00,00,00 0,00 08,00,00 C.I.S. C.I.S. Russia Ukraine 0, kg 1,0 kg 1, kg 2,0 kg 2, kg,0 kg CIS RU UA,00,00 29,00,00 08,00,00 1,00 9,00 9,00 1,00 0,00 01,00 08,00 01,00 2,00 809,00 9,00 1,00 OPE Andorra Cyprus Europe France Malta Germany Turkey Great Britain 0, kg 1,0 kg 1, kg 2,0 kg 2, kg,0 kg AD CY FR MT DE TR GB 22,00 2,00 00,00 21,00 28,00 21,00 21,00 21,00 00,00,00,00 2,00 2,00 21,00 2,00 2,00 9,00 00,00 8,00 22,00 2,00 2,00 28,00 2,00,00 2,00 2,00 28,00 9,00 20,00 1,00 00,00 2,00 1,00 2,00 00,00 2,00 29,00 9,00 2,00 2,00 9,00 08,00 2,00 1,00 1,00 0,00,00 201/0 Page of 9
PRICE LIST DOCUMENTS ABOVE kg AND PARCELS > 0. 10kg/> 10kg per 0.kg CENTRAL AND NORTH AMERICA Guadalupe Canada Martinique Mexico United States Central America GP CA MQ MX US 0, kg 1,0 kg 2,0 kg,0 kg,0 kg,0kg,0 kg,0 kg 8,0 kg 9,0 kg 10,0 kg >10,0 kg 9,00 2,00 9,00 08,00 20,00 9,00 9,00,00 9,00 9,00 00,00 9,00 9,00 1,00 9,00 00,00 0,00 08,00,00 1,00,00 01,00,00 9,00 0,00 8,00 0,00,00 1,00 2,00 88,00 0,00 88,00 2,00 8,00 88,00 98,00 1.101,00 1.22,00 1.,00 1.8,00 9,00 2,00 809,00 89,00 98,00 1.08,00 1,00 98,00 1.101,00 1.22,00 1.,00 1.8,00 9,00 9,00,00 2,00 2,00 89,00 801,00 91,00 88,00 99,00 90,00 2,00 2,00 1.02,00 1.10,00 1.1,00 1.1,00 1.2,00,00 Brazil Chile South America BR CL 00,00 00,00,00 9,00 9,00 9,00 9,00 9,00 2,00 SOUTH AMERICA 0, kg 1,0 kg 2,0 kg,0 kg,0 kg,0kg,0 kg,0 kg 8,0 kg 9,0 kg 10,0 kg >10,0 kg,00,00 2,00,00,00 8,00,00,00 92,00 82,00 82,00 1.0,00 98,00 98,00 1.209,00 1.101,00 1.101,00 1.,00 1.22,00 1.22,00 1.2,00 1.,00 1.,00 1.9,00 9,00 9,00,00 Far East Hong Kong India Japan Kina Korea (South) Malesia Pakistan Singapore Thailand Taiwan HK IN JP CN KR MY PK SG TH TW 00,00 200,00 22,00 00,00 22,00 2,00 22,00 22,00 22,00 22,00 22,00,00 22,00 28,00 1,00 08,00 28,00 2,00 00,00 29,00 28,00 2,00,00 2,00 9,00 08,00 1,00,00 1,00 8,00 29,00,00 2,00 0,00 9,00 08,00,00 2,00 9,00 8,00,00 9,00 08,00 08,00 FAR EAST 0, kg 1,0 kg 2,0 kg,0 kg,0 kg,0kg,0 kg,0 kg 8,0 kg 9,0 kg 10,0 kg >10,0 kg 8,00 9,00,00 9,00 1,00 08,00,00 2,00 8,00,00 8,00 9,00,00 9,00 9,00 9,00 0,00 1,00,00 1,00 08,00 2,00 909,00 01,00,00 01,00 8,00 1,00 8,00,00 8,00 0,00 9,00 1.02,00 2,00 9,00 2,00 90,00 9,00,00 8,00 1,00 2,00 2,00 1.1,00 1,00,00 82,00 1.101,00,00 2,00 9,00 8,00 8,00 81,00 1.01,00 8,00 01,00 901,00 1.22,00 82,00 801,00 1.0,00 9,00,00 909,00 1.0,00,00,00 90,00 1.,00 909,00 88,00 1.18,00 01,00 81,00 1.001,00,00 2,00 1,00 2,00 1,00 2,00 1,00 9,00 2,00 2,00 2,00 Middle East Iran Israel Lebanon Saudi Arabia United Arab Emirates MEA IR IL LB SA AE 29,00 2,00 2,00 22,00 2,00 22,00 9,00 08,00,00 28,00 1,00 2,00 1,00 8,00,00 9,00 1,00 00,00 9,00 2,00 2,00 08,00 2,00 2,00 MIDDLE EAST 0, kg 1,0 kg 2,0 kg,0 kg,0 kg,0kg,0 kg,0 kg 8,0 kg 9,0 kg 10,0 kg >10,0 kg 1,00 1,00 2,00 8,00 1,00 1,00 2,00 01,00 8,00 2,00 1,00 2,00 89,00 8,00 89,00 9,00 82,00 1,00 9,00 2,00 1.02,00 2,00 99,00 8,00 1.00,00 8,00 1.1,00 809,00 1.0,00 2,00 1.18,00 99,00 1.01,00 901,00 1.18,00 9,00 1.1,00 1.02,00 1.0,00 1.001,00 1.1,00 2,00 9,00 1,00,00 1,00 1,00 2,00 201/0 Page of 9
PRICE LIST DOCUMENTS ABOVE kg AND PARCELS > 0. 10kg/> 10kg per 0.kg ANIA Australia New Zealand Oceania AU NZ 0, kg 1,0 kg 2,0 kg,0 kg,0 kg,0kg,0 kg,0 kg 8,0 kg 9,0 kg 10,0 kg >10,0 kg 2,00 2,00 08,00 1,00 2,00 01,00 00,00,00 81,00 01,00,00 1.0,00 8,00 809,00 1.2,00 8,00 98,00 1.9,00 0,00 1.1,00 1.,00 88,00 1.8,00 1.98,00 98,00 1.0,00 2.28,00 1.08,00 1.8,00 2.2,00 1.201,00 1.9,00 2.818,00 9,00 92,00 100,00 Canary Islands Egypt Morocco Republic of South Africa Tunis Reunion Africa IC EG MA ZA TN RE,00 29,00 2,00 21,00 22,00 9,00,00,00 0,00 1,00 22,00 2,00 9,00 2,00 2,00 9,00 8,00 1,00 2,00 9,00,00,00 1,00 8,00,00 8,00,00 01,00 ICA 0, kg 1,0 kg 2,0 kg,0 kg,0 kg,0kg,0 kg,0 kg 8,0 kg 9,0 kg 10,0 kg >10,0 kg 2,00 8,00 2,00 1,00 1,00 0,00 82,00,00,00 9,00 8,00 0,00 88,00 90,00 2,00 9,00 1,00,00 1,00 98,00 1.12,00 82,00 1,00 801,00 2,00,00 1.101,00 1.28,00 91,00 801,00 88,00 9,00 01,00 1.22,00 1.,00 1.01,00 89,00 98,00 0,00,00 1.,00 1.2,00 1.11,00 98,00 1.00,00 8,00 01,00 1.8,00 1.802,00 1,00 1,00 1,00 2,00 1,00 9,00,00 C.I.S. Russia Ukraine CIS RU UA 9,00 8,00 29,00 8,00 1,00,00 2,00 8,00 01,00 8,00 2,00 1,00 C.I.S. 0, kg 1,0 kg 2,0 kg,0 kg,0 kg,0kg,0 kg,0 kg 8,0 kg 9,0 kg 10,0 kg >10,0 kg 1.02,00 1,00,00 1.22,00 0,00 88,00 1.2,00 2,00 1.00,00 1.2,00 9,00 1.19,00 1.8,00 82,00 1.,00 2.08,00 92,00 1.2,00 2.2,00 99,00 1.1,00 9,00 2,00,00 Andorra Cyprus Europe France Malta Germany Turkey Great Britain AD CY FR MT DE TR GB 22,00 2,00 2,00 21,00 28,00 22,00 29,00 29,00 00,00,00 0,00 2,00 2,00 29,00 20,00 22,00,00 2,00,00 28,00 9,00 2,00 2,00 08,00 2,00 9,00 9,00 9,00 1,00 1,00 9,00 2,00 OPE 0, kg 1,0 kg 2,0 kg,0 kg,0 kg,0kg,0 kg,0 kg 8,0 kg 9,0 kg 10,0 kg >10,0 kg,00 2,00 08,00 0,00 2,00 0,00 9,00 08,00 2,00 8,00 8,00 08,00 901,00 08,00 01,00,00 08,00 98,00 8,00 9,00 1.0,00,00,00 9,00 801,00 1.10,00 80,00,00 1.21,00 8,00 1,00,00 89,00 1.28,00 90,00 1,00 1.8,00 1,00 8,00 9,00 98,00 1.8,00 1.00,00,00 1.,00 0,00 9,00,00 1.08,00 1.1,00 1.18,00 01,00 1.0,00 1,00 809,00 01,00 1,00,00 1,00 1,00,00 1,00 2,00 1,00 201/0 Page 8 of 9
DPD PRICE LI ST ADDITIONAL INFORMATION Regulations and documentation Packaging All packages (except the documents) that are shipped outside the European Union are subject to customs regulations and laws governing international trade according to the regulations of the country the goods are being exported to and depending on the type of product to be sent. The sender shall ensure adequate internal and external packaging and proper labelling of parcels. Parcel distribution at DPD's transport system requires packaging that will protect the contents of parcels or goods during automatic and mechanical sorting. Instructions for proper packing packages can be downloaded at www.dpd.hr To create customs documentation all parcels (except for documents) must be accompanied by detailed commercial documentation. It is necessary to include three original invoices and two copies with parcels of commercial value. Three pro-forma invoices and two copies need to be included with packages of non-commercial values. The documentation must be in English and written clearly. The invoice should include: sender's address, the recipient's address with phone number and contact person, a detailed description and quantity of goods, unit price and total price, expressed in, parity. For further information regarding international shipping of parcels visit our website www.dpd.hr or contact us by phone +8(0)1 0 00. Volumetric weight In the international distribution of parcels, the prices are based on actual or volumetric weight the higher value is always taken for the calculation. Volumetric weight indicates how much space a parcel occupies compared to its weight, and is calculated based on the TACT rules managed under IATA (International Air Transport Association) according to the following formula: Goods exempted from transport forbidden content Some products belong to the group of "prohibited content". The list of goods excluded from transport can be found in the Special Terms and Conditions for Parcels intended for air transport (AIR shipments). Delivery times Delivery deadlines apply to working days and optimal transport conditions and can be modified due to possible export procedures and customs clearance. It is very important to highlight your phone number clearly on the parcel as well as the name of the recipient of the package so that, if necessary, regarding import procedures and delivery arrangements, the recipient of the parcel can be quickly and easily contacted. Although GeoPost International achieved very high standards in the time of transit, they are not guaranteed. We operate in accordance with Specific Terms and Conditions for parcel air transport (AIR shipments) publicly available at: www.dpd.hr length x width x height (cm).000 For a simpler volumetric weight calculation, you can use the "Volumetric weight calculator" at: www.dpd.hr DPD PARCEL ROUTE Sender 201/0 Page 9 of 9 Sender depo HUB Gateway FRA/export Customs HUB CDG Gateway import Customs Receiver Depo Receiver
DPD PRICE LIST For additional information contact us: +8(0)1 0 00 or send an inquiry at: sales@dpd.hr, info@dpd.hr, dpd@dpd.hr DPD Croatia d.o.o. Kovinska a, 10090 Zagreb OIB: 810911191 www.dpd.hr