Wayfinding & Signage System for Dadar Railway Station Mugdha Kale Visual Communication IDC, IIT Bombay.
Dadar Railway Station
Crowd = Dadar Railway Station
Problem Identification
nén Western line Central line
Existing Railways Lines nén Western line Central line System Mumbai Suburban Railway Mumbai Suburban Railway Route Churchgate Virar Chatrapati Shivaji Terminas (CST) Karjat - Kasara Terminals Yes Yes Platforms 5 8
Existing Facilities Ticket Counter Information regarding Train Enquiry Counter Railway Employes nén Facilities Eating & Drinking Places Shops Waiting Room Toilet Other Facilities
nén Commuters Daily Frequent Rare New
User Survey
?
!
Inquiry at Police Desks?
Seeking help at the information desks?
Seeking help at railway stalls?
Observations after User study Finding Places Existing signages Lots of Advertisements, Posters, Hoardings Crowd = Dadar
Existing Signages Users Insights & Observations Existing Signages - No specific colour coding for central & western line. - No Uniformities - colour, shape - Numbers - Indicators - Safety - Railway Timetable - Railway Route
Central line - Ladies Coach Western line - Ladies Coach Different formats for similar information
Hidden or unseen locations
Signage overlaps and not in the visual cone
Unstructured placements of signages Colour coding for Emergency
Central Line Signages Western Line Signages Central Line Indicators Western Line Indicators
Existing Wayfinding Users Insights & Observations Wayfinding - Way for central line as well as western line - Platform no. 1& 2, 3& 4 (central line) - Ticket counters - Booking counter - Platform ticket counter, Reservation, cancellation - Exit - East & west - Train route, Fast train, Slow train
Wayfinding within the station Approach to platforms 1 & 2 not indicated
Soft toy stall is the indicator that is used
Approach to platform 3 & 4 are not in commuters line of sight
Advertisements
Existing Wayfinding - Way for central line as well as western line - Platform no. 1& 2, 3& 4 (central line) - Ticket counters - Booking counter - Platform ticket counter, Reservation, cancellation - Exit - East & west - Train route, Fast train, Slow train
Touch Points Exit TICKET COUNTER TICKET COUNTER Platform no. 1 Western line Western line Platform no. 2 & 3 Western line Platform no. 4 Western line Western line Platform no. 5 TICKET COUNTER Footover Bridge Footover Bridge Platform no. 1 & 2 Platform no. 3 & 4 RAMP RAMP Platform no. 5 Central line RAMP RAMP Platform no. 6 towards Borivali RAMP towards Kalyan Platform no. 7& 8 Police help desk Dadar Terminals ATM, Stalls TICKET COUNTER Dadar Terminals TICKET COUNTER Exit Exit Exit RAMP TICKET COUNTER TICKET COUNTER Exit Footover Bridge Exit Exit Bootpolishwala,chanawala Other towards churchget Western line Central line towards cst
Aim To create wayfinding & signage system for Dadar Railway station making the place easier to navigate.
Target Audience Those who can read; Marathi Hindi English
Design Process
Conceptualizing Mind Mapping Brain storming Initial ideas Concept Development
Mapping Bridge Platfrom Train Platform Entry/ Exit Ticket Counter Entry Entry/ Exit Platfrom Train Platfrom Bridge Entry/ Exit Exit
Brain Storming
Concept Development
Typeface for The Signages Choice of typefaces Latin Typefaces 1. Helvetica LT Std 2. Wayfinding Sans 3. Frutiger LT Std Devnagari Typefaces 1. CDAC GISTY Yogesh 2. Kiran 3. KrutiDev 010
Wayfinding Sans- Ralf Herrmann
Camparison between Latin typefaces and Devnagari Typeface 1 st Class Ladies Coach ÉlÉ É nvééçç Éʽ±ÉÉ Êb ÉÉ Frutiger LT Std CDAC GISTY Yogesh 1 st Class Ladies Coach ÉlÉ É nvééçç Éʽ±ÉÉ Êb ÉÉ 1 st Class Ladies Coach ÉlÉ É nvééçç Éʽ±ÉÉ Êb ÉÉ Helvetica LT Std CDAC GISTY Yogesh Wayfinding Sans CDAC GISTY Yogesh
Colour - Mumbainess 1. Food Colour palate 6 5 4 3 2 1
2. Architecture Colour palate 6 https://www.google.co.in/imghp?hl=en&tab=wi 5 4 3 2 1
3. Festivals Colour palate 6 5 4 3 2 1 https://www.google.co.in/imghp?hl=en&tab=wi
Final Concept
Final Concept 1. Colour Coding: - Colour coding for three different lines - Colour coding for three different lines railways - Follow colour and shape 2. Map: - Map for Dadar Railway Station 3. Way Navigating Panel: - Signages on the platforms - Signages on the Bridge - Numbers 4. Electronic Media: - Display monitors for Indicators
1. Colour Coding Colour coding for three different lines Colour coding for three different lines railways Follow colour and shape
Colour coding for three different lines WR CR HR Western Railway Central Railway Harbour Railway Gray Value
Follow Shape & colour nén
Final Shape & colour WR CR
Colour coding for three different Railway WR Western Railway WR {ÉÎ SÉ É ä± Éä WR CR Cenral Railway CR ÉvªÉ ä± Éä CR
Before After
2. Map - Map for Dadar Railway Station
Map for Dadar Railway Station
Vertical Map Horizontal Map
Location- main touch points like near entry/ exit, ticket counter, middle bridge which connect central and western line Colour- CMYK Choice of Typeface Latin Typeface- Wayfinding Sans
3. Way Navigating Panel - Signages on the platforms - Signages on the Bridge - Numbers
Signages on the platforms Ladies Pictogram
Ladies Pictogram
Ladies Pictogram
Pictogram Grid ATM
Central Line ATM
Western Line ATM
Railway Coach
Directional Pictogram Destination keyword in 3 languages 1 st Class Ladies Coach ÉlÉ É nvééçç Éʽ±ÉÉ Êb ÉÉ ÉlÉ É ÉähÉÒ Éʽ±ÉÉ b ÉÉ 1 st Class Ladies Coach ÉlÉ É nvééçç Éʽ±ÉÉ Êb ÉÉ ÉlÉ É ÉähÉÒ Éʽ±ÉÉ b ÉÉ
Differently ÉlÉ É nvééçç abled Éʽ±ÉÉ Coach Êb ÉÉ ÉlÉ É Ê ÉE ÉÉÆMÉ ÉähÉÒ Êb ÉÉ Éʽ±ÉÉ b ÉÉ +{ÉÆMÉ b ÉÉ Differently ÉlÉ É nvééçç abled Éʽ±ÉÉ Coach Êb ÉÉ ÉlÉ É Ê ÉE ÉÉÆMÉ ÉähÉÒ Êb ÉÉ Éʽ±ÉÉ b ÉÉ +{ÉÆMÉ b ÉÉ 1 st Class Ladies Coach 1 st Class Ladies Coach Luggage ÉlÉ É nvééçç Coach Éʽ±ÉÉ Êb ÉÉ ÉlÉ É ºÉÉ ÉÉxÉ ÉähÉÒ Êb ÉÉ Éʽ±ÉÉ b ÉÉ ºÉÉ ÉÉxÉ b ÉÉ Luggage ÉlÉ É nvééçç Coach Éʽ±ÉÉ Êb ÉÉ ÉlÉ É ºÉÉ ÉÉxÉ ÉähÉÒ Êb ÉÉ Éʽ±ÉÉ b ÉÉ ºÉÉ ÉÉxÉ b ÉÉ 1 st Class Ladies Coach 1 st Class Ladies Coach
1 st Class Ladies Coach {ɽ±ÉÉ nvééçç Éʽ±ÉÉ Êb ÉÉ ÉlÉ É ÉMÉÇ Éʽ±ÉÉ b ÉÉ 2 nd Class Ladies Coach ÊuiÉÒªÉ nvééçç Éʽ±ÉÉ Êb ÉÉ ÊuiÉÒªÉ ÉMÉÇ Éʽ±ÉÉ b ÉÉ 1 st Class Coach {ɽ±ÉÉ nvééçç Êb ÉÉ ÉlÉ É ÉMÉÇ b ÉÉ
Differently ÉlÉ É nvééçç abled Éʽ±ÉÉ Coach Êb ÉÉ ÉlÉ É Ê ÉE ÉÉÆMÉ ÉähÉÒ Êb ÉÉ Éʽ±ÉÉ b ÉÉ 1+{ÉÆMÉ st Class b ÉÉ Ladies Coach Luggage ÉlÉ É nvééçç Coach Éʽ±ÉÉ Êb ÉÉ ÉlÉ É ºÉÉ ÉÉxÉ ÉähÉÒ Êb ÉÉ Éʽ±ÉÉ b ÉÉ 1ºÉÉ ÉÉxÉ st Class b ÉÉ Ladies Coach
1 st Class Ladies Coach {ɽ±ÉÉ nvééçç Éʽ±ÉÉ Êb ÉÉ ÉlÉ É ÉMÉÇ Éʽ±ÉÉ b ÉÉ 2 nd Class Ladies Coach ÊuiÉÒªÉ nvééçç Éʽ±ÉÉ Êb ÉÉ ÊuiÉÒªÉ ÉMÉÇ Éʽ±ÉÉ b ÉÉ 1 st Class Coach {ɽ±ÉÉ nvééçç Êb ÉÉ ÉlÉ É ÉMÉÇ b ÉÉ
Differently ÉlÉ É nvééçç abled Éʽ±ÉÉ Coach Êb ÉÉ ÉlÉ É Ê ÉE ÉÉÆMÉ ÉähÉÒ Êb ÉÉ Éʽ±ÉÉ b ÉÉ 1+{ÉÆMÉ st Class b ÉÉ Ladies Coach Luggage ÉlÉ É nvééçç Coach Éʽ±ÉÉ Êb ÉÉ ÉlÉ É ºÉÉ ÉÉxÉ ÉähÉÒ Êb ÉÉ Éʽ±ÉÉ b ÉÉ 1ºÉÉ ÉÉxÉ st Class b ÉÉ Ladies Coach
Ticket ÉlÉ É nvééçç Window Éʽ±ÉÉ Êb ÉÉ ÊiÉÊE ÉlÉ É ] ÉähÉÒ PÉ Éʽ±ÉÉ b ÉÉ ÊiÉÊE 1 st Class ] PÉ Ladies Coach Railway ÉlÉ É nvééçç Canteen Éʽ±ÉÉ Êb ÉÉ ÉlÉ É ä± Éä ={É½É ÉähÉÒ Éʽ±ÉÉ b ÉÉ 1 ä±é st Class +É½É Ladies Coach
Signages on the Bridge Platform {±Éä] Éä ÉÇ {±Éì] Éì É 1, 2 1 {±Éä] Éä ÉÇ {±Éì] Éì É Platform Platform {±Éä] Éä ÉÇ {±Éì] Éì É 3, 4 Platform {±Éä] Éä ÉÇ {±Éì] Éì É 2, 3 Platform {±Éä] Éä ÉÇ {±Éì] Éì É 5 Platform {±Éä] Éä ÉÇ {±Éì] Éì É 4
4. Electronic Media - Display monitors for Indicators
Time Time Remain Destination Plt. No. Slow/ Fast Coach 8:40 00 min Kalyan K CR 2 S 12 8:45 05 min Thane T CR 1 S 15 8:50 10 min Kasara S CR 4 F 12 8:54 15 min Titwala TW CR 4 F 12 8:49 09 min C.Shivaji Terminals ST CR 3 S 12 8:52 12 min C.Shivaji Terminals ST CR 6 F 15 Time Time Destination Plt. No. Slow/ Fast Coach
Time Time Remain Destination Plt. No. Slow/ Fast Coach 8:40 00 min Kalyan K CR 2 S 12 8:45 05 min Thane T CR 1 S 15 8:50 10 min Kasara S CR 4 F 12 8:54 15 min Titwala TW CR 4 F 12 8:49 09 min C.Shivaji Terminals ST CR 3 S 12 8:52 12 min C.Shivaji Terminals ST CR 6 F 15 Time Time Destination Plt. No. Slow/ Fast Coach
Time Time Remain Destination Plt. No. Slow/ Fast Coach 8:40 Kalyan K CR 2 S 12 8:45 05 min Thane T CR 1 S 15 8:50 10 min Kasara S CR 4 F 12 8:54 15 min Titwala TW CR 4 F 12 8:49 09 min C.Shivaji Terminals ST CR 3 S 12 8:52 12 min C.Shivaji Terminals ST CR 6 F 15 Time Time Destination Plt. No. Slow/ Fast Coach
Time Time Remain Destination Plt. No. Slow/ Fast Coach 8:40 00 min Kalyan K CR 2 S 12 8:45 05 min Thane T CR 1 S 15 8:50 10 min Kasara S CR 4 F 12 8:54 15 min Titwala TW CR 4 F 12 8:49 09 min C.Shivaji Terminals ST CR 3 S 12 8:52 12 min C.Shivaji Terminals ST CR 6 F 15 Time Time Destination Plt. No. Slow/ Fast Coach
Éä³ +{ÉäÊIÉiÉ Éä³ ºlÉÉxÉ {±Éä] Éä ÉÇG b ÉÉ 8:40 00 Ê ÉÊxÉ]ä E ±ªÉÉhÉ K CR 2 S 12 8:45 05 Ê ÉÊxÉ]ä `ÉhÉä T CR 1 S 15 8:50 10 Ê ÉÊxÉ]ä E ºÉÉ É S CR 4 F 12 8:54 15 Ê ÉÊxÉ]ä Ê]] ÉÉ³É TW CR 4 F 12 8:49 09 Ê ÉÊxÉ]ä U ÃÊ É ÉÉVÉÒ ]Ê ÉÇxÉºÉ ST CR 3 S 12 8:52 Éä³ 12 Ê ÉÊxÉ]ä +{ÉäÊIÉiÉ Éä³ U ÃÊ É ÉÉVÉÒ ]Ê ÉÇxÉºÉ ºlÉÉxÉ ST CR 6 {±Éä] Éä ÉÇG F 15 b ÉÉ
Time Time Remain Destination Plt. No. Slow/ Fast Coach 8:40 00 min Kalyan K CR 2 S 12 8:45 05 min Thane T CR 1 S 15 8:50 10 min Kasara S CR 4 F 12 8:54 15 min Titwala TW CR 4 F 12 9:00 18 min Badalapur BL CR 1 S 12 9:05 20 min Dombivali TW CR 4 F 15 Time Destination Plt. No. Slow/ Fast Coach
Time Time Remain Destination Plt. No. Slow/ Fast Coach 8:40 00 min Borivali BO WR 1 S 12 8:45 05 min Borivali BO WR 1 S 15 8:50 10 min Virar V WR 4 F 12 8:54 15 min Virar V WR 5 F 12 8:49 09 min Churchgate C WR 2 S 12 8:52 12 min Churchgate C WR 5 F 15 Time Time Remain Destination Plt. No. Slow/ Fast Coach
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