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South London higher education exhibition 2018 Visitor information pack Goldsmiths, University of London New Cross London SE14 6NW Tuesday 19 June 2018 09:30 15:00

Contents A... 3 Accidents and near misses... 3 Alcohol and drug policy.3 Arrivals... 3 C... 4 Coaches... 3 Cars... 4 Catering... 3 Cash machines... 4 D... 5 Directions... 4 E... 5 Emergency procedures... 5 Event ambassadors... 5 F... 5 First aid... 5 I... 5 Insurance... 5 Internet... 5 L... 6 Lost property... 7 O... 7 Organisers... 7 R... 7 Risk assessment... 7 S... 8 Security... 8 Seminars... 8 Smoking... 9

A Accidents and near misses If you are involved in, or witness an accident or near miss while on-site, please report it to the organiser s office immediately, which is located in Room 141, Richard Hoggart Building (opposite the marquee exit doors). Alcohol and drug policy The consumption of alcohol is not permitted during build-up and breakdown. Goldsmiths has a strict zero-tolerance drug policy. Anyone caught under the influence will be ejected from the event, and the police may be called. Arrivals Parking on-site and in the surrounding roads is extremely limited. Parking will be permitted where possible on Monday 18 June for unloading of event materials. Please note, there will be no parking facilities on-site on the day of the event (Tuesday 19 June) as we will have a parking suspension and road closure in place. Further details can be found in the parking section of this guide. On arrival, visitors should make their way to College Green, where we will have an exhibition marquee set up. Event staff in red t-shirts will guide you to the registration desk, marked X on the map below. School groups should ensure they do not arrive earlier than 15 minutes before their booking slot start time, as our campus is likely to be extremely busy during the event. Keeping to your booking slot allows for smooth running of the event. Groups are encouraged to arrive together, so there are no issues with accessing the event.

C Catering Goldsmiths has three on-site cafés (one in the Professor Stuart Hall Building, and two in the Richard Hoggart Building) as well as a fully open refectory should any visitors wish to purchase food or drink. Coaches Coaches will be able to enter the College site via Laurie Grove (postcode: SE14 6NW), where they will be directed to the designated drop-off point. Below is a map of the route coaches will need to follow. Those arriving by coach will be contacted before the event and notified of their allocated pick-up/drop-off point. Coaches will not be permitted to stay at the pick-up/drop-off point, and will need to find an alternative waiting point between arrival and departure times. Cars As a single-site campus university in London, parking is extremely limited. There will be no onsite parking facilities on the day of the event (Tuesday 19 June) apart from in exceptional circumstances. If you have access requirements please email studentrecruitment@gold.ac.uk with further details of your request. Goldsmiths is in the London borough of Lewisham, which has a lot of unrestricted parking (there is no permit requirement). Roads such as Barriedale (SE14 6RF) and St. Donatt s Road (SE14 6NR) are a short walk from Goldsmiths, and unrestricted. However, cars are parked in the local area at the owner s risk, and Goldsmiths accepts no responsibility for cars parked off-site by event attendees.

Cash machines There is a Santander cash machine located in the centre of the Richard Hoggart Building opposite the refectory, and two more located on New Cross Road (opposite the front gate and opposite Deptford Town Hall) D Directions For visitors arriving by coach or car, please see the above coach and car sections. Train Goldsmiths has two overground stations (New Cross Gate and New Cross) which are both a sixminute walk from campus. These are detailed above in the map in the coaches section. Trains run frequently from Canada Water, London Bridge, Highbury and Islington, and Victoria. For further information, call National Rail Enquiries on 08457 484 950, or visit www.nationalrail.co.uk. Bus There are numerous bus routes serving Goldsmiths to plan your journey visit www.tfl.gov.uk/plan-a-journey. E Emergency procedures Please see the emergency procedures plan at the end of this document for more information. Event staff For general queries during the event (e.g. directions to facilities), ask any of the event staff, who can be identified by their red UCAS t-shirts.

F First aid If you require a first aider, please see a member of the event staff (in a red t-shirt). We will have an on-site medical team located outside the marquee, on the left in an ambulance. I Insurance The organiser has adequate public and employee liability cover. A copy of the certificate can be found at the back of this pack. While the organisers take every precaution to protect visitors property during an event, they are not responsible for any loss or damage. All group leaders should ensure they have adequate public and employers liability cover, in line with the booking terms and conditions. Internet Visitors can log in to Eduroam if they have an account, or visitors can sign up for a guest log in once they arrive on campus. L Lost property All lost property will be taken immediately to the security office, located at the front of the Richard Hoggart Building behind reception. O Organisers The organiser s office is in the Richard Hoggart Building. Please find a member of event staff in a red t-shirt who can assist with any queries.

P Parking As a single-site campus university in London, parking is extremely limited. There will be no onsite parking facilities on the day of the event (Tuesday 19 June). If you have access needs requiring disabled parking please email studentrecruitment@gold.ac.uk. Goldsmiths is in the London borough of Lewisham, which has a lot of unrestricted parking (there is no permit requirement). Roads such as Barriedale (SE14 6RF) and St. Donatt s Road (SE14 6NR) are a short walk from Goldsmiths and unrestricted. However, cars parked in the local area at the owner s risk and Goldsmiths accepts no responsibility for cars parked off-site by event attendees. Coaches will not be permitted to wait at the pick-up/drop-off point, and will need to find a suitable location to park until their allocated pick-up time. Pick-up and drop-off times will be detailed on their coach access permits. R Risk assessment The organiser has completed a risk assessment for the event. A copy of this can be found at the back of this pack. S Security Goldsmiths will have a member of the security team at the entrance and exit of the marquee, to ensure all visitors are registered for the event. Security may also want to conduct bag checks to ensure the safety of all visitors. If bag checks are conducted, it is likely to result in delayed entry to the marquee. The security office can be found in the Richard Hoggart Building, behind reception. Seminars Seminars locations will be clearly signposted. But if you need to locate any rooms, please ask a member of event staff.

All seminars will be operating on a first-come, first-served basis. All seminar rooms have a capacity of at least 75, but they are expected to fill up fairly quickly. Students are advised to get to the room early to avoid missing out. Students will be allowed to attend seminars that occur after their booking slot has ended. Students wishing to attend seminars before their booking slot start time will be admitted, if space permits. Smoking We are a no smoking campus.

Thursday 20th November Open Day Fire Procedures Information In the event of a fire the following procedures are to be followed if you are in the following locations: Event Marquee Professor Stuart Hall Building Whitehead Building Evacuate the building via the nearest available fire exit clearly marked by the green signs. Please leave all belongings and proceed in a calm manner. Follow directions from Security Staff and Event Staff, and assemble in the far right hand corner of the College Green. If you are in the following locations: Richard Hoggart Building (all rooms) Evacuate the building via the nearest available fire exit clearly marked by the green signs. Please leave all belongings and proceed in a calm manner. Follow directions from Security Staff and assemble outside the front entrance of the Richard Hoggart Building. In the event that medical emergency contact the Richard Hoggart Building reception. If you spot anything suspicious or notice anything concerning, please contact a member of event staff or the Security team, who will be posted on the entrance/exit doors and patrolling the event Marquee.

t t t t 1 Lewisham Way t t Shardeloes Road St Donatt s Road 26 College Green 2 38 3 37 4 6 5 7 35 36 8 23 24 34 8 27 Amersham Road 22 t MAIN ENTRANCE 21 25 Dixon Road 31 t 29 32 28 t Laurie Grove 30 33 t 16 15 13 12 17 18 14 St James 11 9 10 9 9 New Cross Road New Cross New Cross Road 20 t 19 19 New Cross Gate

Date assessed: 030518 UCAS event organiser risk assessment Assessor: Lee McMahon Monitored by: Signature: L. McMahon Event: South London Title: South London UCAS 2018 Organisation: Goldsmiths, University of London Kristi Flower Venue: College Green, Goldsmiths, University of London, New Cross, London, SE14 6NW Inclusive dates of site attendance: 18/06/2018 20/06/2018 Key to worst case outcome (A): Key to probability rating (B): Key to risk level: 4 = High certain to cause death 3 = Medium probable to cause serious injury 2 = Low possible to cause first aid injury 1 = Very low unlikely to cause injury / damage 4 = Probability 3 = Possibility 2 = Unlikely 1 = Remotely 12 16 = high risk 6 9 = medium high risk 3 4 = low medium risk 1 2 = low risk Document owner: H&SE ADVISER (Jovita Milanes) Last updated: 6 December 2017

Activity Hazard identified Overcrowding of event hall / stand Fire Who is affected Person(s) at risk Public and exhibitors Exhibitors, contractors, visitors, venue staff, organiser staff, student helpers Worst case outcome (A) Risk evaluation Probability rating (B) Risk level (AxB) 6 4 Control Control measures The floor plan has been designed to maximise aisle widths (a minimum of 3 meters wide) to avoid overcrowding. Suitable space around the stands and feature areas, which will be monitored, by floor managers and organisers. Exhibitors to ensure that staff manning the stands keep within their stand to avoid bottle necking in aisles. Organisers to reinforce this with any exhibitor deemed to be carrying out interactions away from their allocated stand space. Organisers to schedule arrivals in line with venue capacities, and monitor arrivals with help from the venue, to prevent overcrowding. Coach arrival schedule also to be used if appropriate Appropriate staffing to be put in place by organisers, to manage the flow of visitors through the venue. All staff to be visibly identifiable. Organisers to monitor the exhibition area. Exhibitors to notify organisers should their stand, or the immediate locality of their stand, become overcrowded. All to obey instructions given by the organiser, venue staff or sub-contractor used, to help control traffic and pedestrian flows. Two floor plans have been designed, with the option to remove unused stands from ends of rows to alleviate crowding at pinch points in the Marquee. Entrance/Exit will have staff monitoring visitor flow and numbers with head counters to keep track of precise numbers within the Marquee space at all times. Fire exits to be kept clear of obstructions. Fire extinguishers to be available in the venue. Ensure all waste is regularly collected and stored correctly. Exhibitors to ensure all waste and flammable waste material is removed from stand area. Exhibitors will use designated smoking areas. Smoking will not be permitted in the vicinity of the marquee or College Green area No power will be provided to exhibitor stands in the marquee, minimising risk of electrical fire. Marquee is designed to be flame retardant. Fire evaluation procedure information will be on all exhibitor stands and exhibition organisers and Security staff will direct visitors to the nearest fire assembly point. Document owner: H&SE ADVISER (Jovita Milanes) Last updated: 13 November 2017

Activity Hazard identified Evacuation Slips / trips and falls Who is affected Person(s) at risk Exhibitors, contractors, visitors, venue staff, organiser staff, student helpers Exhibitors, contractors, visitors, venue staff, organiser staff, student helpers Worst case outcome (A) Risk evaluation Probability rating (B) Risk level (AxB) 6 6 Control Control measures Venue to ensure fire prevention detection and alarm systems are adequate for the venue, and have been checked and maintained in efficient working order. Organisers and venue to ensure the current number of exits from the venue are adequate. Floor plan submitted to venue in advance of the event for approval. Evacuation plan to be known by organisers and communicated to student helpers, exhibitors and contractors. Organisers to provide contractors, exhibitors and visitors with relevant evacuation procedure documentation, including fire assembly point. Exhibitors should ensure they are aware of the nearest emergency exit and keep all exits clear of obstructions at all times. Contractors, exhibitors and visitors to ensure they are aware of evacuation procedures, read all relevant documentation provided, and follow all instructions given if needed to evacuate. Ensure all gangways and emergency exits are kept clear. Organisers and exhibitors to constantly ensure all aisles and gangways are clear of obstructions at all times. All emergency exits maintained and kept clear for the duration of the event. Exhibitors should not block aisles or public areas, including during build-up and breakdown periods, and ensure that stand displays are kept within the allocated stand space. Organisers to ensure PA system can be heard clearly in all public areas, where possible. If any evacuation announcements cannot be heard over the atmospheric noise, then security staff are to go into the halls to evacuate people. Exhibitors should ensure that all boxes are appropriately stacked within the allocated stand space. UCAS to remind exhibitors via email of the Exhibitor Terms and Conditions, highlighting that exhibitors should keep their displays within their allocated stand. Organisers to check all exhibitor stands are appropriate and do not pose a trip hazard, before the event opens. Exhibitors should request that all empty, flat-packed, and broken boxes are removed from their stand by the event staff. Organisers and exhibitors to ensure empty boxes are cleared from stand, with assistance from student helpers. Organisers and exhibitors to ensure no trailing cables in stand area, or in adjoining pedestrian walkways. Document owner: H&SE ADVISER (Jovita Milanes) Last updated: 13 November 2017

Organisers and exhibitors to ensure personal belongings are stored away appropriately. Organisers and exhibitors to ensure all other waste is stored and removed safely. Exhibitors should ensure they do not break down any part of their stand until all visitors have left the exhibition area and the organiser has said breakdown may begin. Step free access will be available to all entry and exits points on the exhibition area. Suitable flooring and carpet will be installed for the duration of the event Cleaning services will be on hand to deal with any liquid spillages on the day A cloakroom will be provided in the Richard Hoggart Building for any visitors or exhibitors with large bags, suitcases etc. Document owner: H&SE ADVISER (Jovita Milanes) Last updated: 13 November 2017

Activity Hazard identified Working at height Stands falling over Special structure: platforms/ marquees etc. Lifting equipment (FLTs, cranes etc.) Power tools and heat sources Catering facilities (mobile & static) Who is affected Person(s) at risk Exhibitors, contractors, venue and UCAS staff Public and exhibitors Exhibitors and venue staff Contractors Exhibitors, contractors, visitors, venue staff, organiser Worst case outcome (A) Risk evaluation Probability rating (B) Hazard identified 6 4 6 6 6 Control Person(s) at risk Maximum height build of 4m. All work to be carried out from a stable support either ladder or scaffold with suitable warning signs and barriers as necessary. Exhibitors to ensure all staff required to work at height are suitably trained. Suitable personal protective equipment (PPE) clothing and footwear to be worn. All exhibitors to ensure their stands are safe and secure, and report any problems to the organiser. Any exhibitors with complex stands to submit their own risk assessment to UCAS Events. Organisers will ask any stand deemed unsafe to be removed, or will work with the exhibitor to secure the stand. Special structure plans submitted and checked by the venue six weeks in advance of the event. Maximum height build of 4m. Marquee will be built for an event two days prior to UCAS, and event space will be thoroughly tested for structural integrity Contractors building the Marquee are trusted and vetted, and have worked with Goldsmiths previously Only the appointed qualified contractor supplied by venue or organiser to use lifting equipment. Power tools used by contractors have the minimum length of trailing leads and protection mechanically and visually from any damage. Such equipment is never to be left unattended with the power supply switched on. Appropriate signage and warning lights used, where necessary. All catering facilities and staffing provided by venue, and therefore at the control of venue. Reputable and known concessions units only. Hygiene regulations to be followed rigidly. Catering company to employ suitable and trained staff. Catering staff to ensure all spills are cleaned immediately. Document owner: H&SE ADVISER (Jovita Milanes) Last updated: 13 November 2017

staff, student helpers Teachers, Advisers and Exhibitors Coffee Lounge located away from event Marquee in a café area. Document owner: H&SE ADVISER (Jovita Milanes) Last updated: 13 November 2017

Activity Hazard identified Variety of contractors and exhibitors on-site Electricity: connections, and power to stands etc. Who is affected Person(s) at risk Contractors and exhibitors Exhibitors Worst case outcome (A) Risk evaluation Probability rating (B) Hazard identified 6 9 Control Person(s) at risk Exhibitors to agree to a risk assessment as part of their booking, and supply additional information where appropriate. Only experienced, reliable and approved contractors used. Organiser to be informed of any particular hazards arising prior to, and during the exhibition. Basic checks made on contractor and exhibitor risk assessments. Contractors are the specific responsibility of the hiring company, i.e. the exhibitor. Exhibitors are responsible to ensure that their contractors use appropriate equipment, and are competent to do so. Estimated staffing number of contractors is two. All exhibitors and contractors wishing to work late must request permission from the organiser prior to the event, to enable security, first aid, electricity and lighting to be arranged for the halls or particular stands. Each contracting firm must have a qualified first aider on their staff, covering crew staying late. The contractor must also supply the name of the person in charge and a contact number. No helium balloons allowed in the venue. The event organiser will also have a first-aider on site during build-up and breakdown periods. Exhibitors to only use electrical supplies/sockets supplied by the event organisers, or those that have been supplied by sub-contractors appointed by the organiser. Exhibitors to ensure equipment is used safely and for the purpose for which it was designed. Exhibitors should ensure no sockets or connections are overloaded in their stand area, and, if in doubt, should seek approval from the event organiser. All electronic portable appliances brought to site by exhibitors should bear a valid PAT test certificate. Ensure all electrical risks are controlled, and a member of staff from the electrical contractor is onsite at all times. Only experienced, reliable and approved contractors used. We are not planning to provide general power to the Marquee for exhibitors. Power to the Marquee will only be supplied on a case-by-case basis and in necessary circumstances. Document owner: H&SE ADVISER (Jovita Milanes) Last updated: 13 November 2017

Activity Hazard identified Build-up and Breakdown Car parking during exhibition Who is affected Person(s) at risk Exhibitors, contractors, venue and UCAS staff Visitors and exhibitors Worst case outcome (A) Risk evaluation Probability rating (B) Hazard identified 4 4 Control Person(s) at risk At least two hours set-up period for exhibitors, and full day access for contractors. (4:30 7pm) Only authorised persons are permitted in the venue for build-up and breakdown. Children under 18 are not allowed on-site for the entire duration of build-up and breakdown. No vehicles allowed in exhibition area during open hours. Vehicles can be permitted on-site during build-up and breakdown with permission from the organiser. All to be aware of the potential hazards of contractors moving around site, including the use of forklift trucks and delivery vehicles. Wristbands to be worn by exhibitors to allow them access before the event opens to the public. All contractors to be monitored on-site, with regard to the tasks undertaken, and suitable PPE to be worn when necessary. Organisers to control access into areas where major lifting and construction is taking place. Security to wear PPE only if indicated by the organiser, and assist floor managers in PPE policy if required. Traffic marshals used to control flow of traffic on-site Venue contact details to be made available in advance, along with parking permits, if applicable. Traffic marshals in place at unloading areas. Care to be taken when driving to and from the venue. Observe speed limits and good driving practice: no mobiles when mobile and switch off before you drive off. Parking suspension and Road Closure in place on Laurie Grove & Dixon Road to minimise traffic and risks. Manual handling Exhibitors and student helpers 4 Exhibitors to ensure all stand staff are trained in the correct manual handling procedures. Manual handling document to be provided in exhibitor and student helper packs. All to wear appropriate footwear. Liquid spills to be monitored by cleaners and cleared up. Any wet floors to be marked with hazard signs immediately. Comprehensive briefing session including Manual Handling information will be given to all event organisers and Student Ambassadors Document owner: H&SE ADVISER (Jovita Milanes) Last updated: 13 November 2017

Activity Hazard identified Visitor orientation Seminar rooms Alcohol / substance controls Who is affected Person(s) at risk Exhibitors, contractors, visitors, venue staff, organiser staff, student helpers Visitors and speakers Exhibitors, contractors, visitors, venue staff, organiser Worst case outcome (A) Risk evaluation Probability rating (B) Hazard identified 4 1 1 Control Person(s) at risk Visitors to access venue through front main entrance during event. All relevant information will be put in the exhibition guide including first aid, catering, etc. Use the floor plan to highlight key areas of interest to aid movement around the venue, such as exhibitor stand locations, entrance and exit points, first aid point, organiser s office, seminar rooms, refreshments areas. All stands are advised to have access for the disabled, via the exhibitor manual and stand inspection. Organisers and stewards to monitor disabled guests for ease of movement around the venue. Organisers to ensure there is disabled access/egress to the venue. All height limits will be strictly enforced to enable clear view of signs and banners. Organisers to ensure appropriate staffing in place to provide a managed and safe environment for exhibitors, staff and visitors. No use of trolleys on the exhibition hall floor to move materials during the open hours of the exhibition. Security marshals in place to monitor flows of traffic and pedestrians in the venue. Numerous student ambassadors and event organisers will be positions at key locations to direct visitors upon arrival Maximum distance to any emergency exit in the seminar rooms must not exceed 12 metres. All emergency exits are to have illuminated emergency exit signs above the door. All cables must be securely fastened away to avoid trip hazards. Noise levels must be kept at a reasonable level. Seminar seating guide has been produced to help organisers and technical staff arrange the layout in a safe way, including safe aisle widths etc. All seminar room audio visual equipment to be checked pre-event Seminars are scheduled in different buildings, to avoid congestion and foot traffic. No alcohol/substances permitted in the venue. Venues with bar facilities are clearly notified of this before event. Venue will be responsible for relevant checks, if necessary. If anyone is found to be in possession of controlled drugs (Class A, B or C), or under the influence, the police will be notified. Document owner: H&SE ADVISER (Jovita Milanes) Last updated: 13 November 2017

staff, student helpers Any offenders will be asked to leave the event. Document owner: H&SE ADVISER (Jovita Milanes) Last updated: 13 November 2017

Activity Hazard identified Hazard and injury from negative and positive behaviours where staff may not follow rules, and requirements of risk assessments for the above hazards and risks. The significant ones are: a) PPE b) manual handling c) work equipment and electricity d) chemicals e) slips, trips and falls f) work at height g) emergency procedures Illness or injury Who is affected Person(s) at risk Exhibitors, contractors, visitors, venue staff, organiser staff, student helpers Exhibitors, contractors, visitors, venue staff, organiser staff, Worst case outcome (A) Risk evaluation Probability rating (B) Hazard identified 6 4 Control Person(s) at risk Company policy, procedures and rules apply in all cases. a) PPE training on all types of PPE, and on skin care: risk assessment requirements briefed to staff PPE as identified in risk assessment b) Manual handling training provided: mechanical handling equipment training provided risk assessment requirements briefed to staff staff competence and supervision risk assessments requirements briefed to staff staff competence and supervision c) Work equipment and electricity: staff work equipment training. pre-shift and statutory checks in place, and checked for implementation d) Chemicals - COSHH risk assessment requirements briefed to staff. MSDS and product guidance available staff competence & supervision. waste storage, collection and disposal system in place e) Slips, trips and falls: risk assessment requirements briefed to staff cables and tripping hazards controlled. staff competence and supervision. f) Work at height: training and competence. g) Emergency procedures: staff training in health & safety and emergency procedures. Audible and visible alarms and warnings suitable for danger and regularly tested. A member of the venue event staff to be contacted if in need of first aid. A member of event staff and/or security staff to be positioned in the venue at all times. Ensure that the first aid point is known to exhibitors and student helpers, and featured on the floor plan in the Exhibition Guide. Organisers to ensure first aid post is staffed by qualified persons and UCAS organiser to be first aid trained. Document owner: H&SE ADVISER (Jovita Milanes) Last updated: 13 November 2017

Emergency situation student helpers Exhibitors, Contractors, Visitors, Venue Staff, Organiser Staff, Student Helpers (Approx 3000+) 6 If UCAS first aider is involved or assists in an accident/incident, this must be documented in the organiser s first aid book and a copy provided for UCAS. Room temperature to be monitored throughout the event to maintain appropriate levels. An Ambulance service has been hired and will be based in a nearby classroom in the event of any illness/accident/injury. Event organiser to have full event briefing with venue pre-event to be aware of emergency procedures and any security measures which have been put in place for the event. Event organiser to communicate details with onsite team and notify if any changes occur. Event organiser to follow venue emergency procedures at all times and take action to ensure safety of all visitors and exhibitors, lock down or evacuate if needed. Event organiser to document all details where possible on an occurrence register. Staff, Student helpers and exhibitors to be provided with a copy of the venues emergency procedures/evacuation procedures. UCAS event organiser to alert UCAS incident management team. Staff, Student helpers, Exhibitors and visitors asked to remain vigilant at all times and report anything suspicious to the organisers office or venue security. Additional security will be provided due to the size of the event. Document owner: H&SE ADVISER (Jovita Milanes) Last updated: 13 November 2017