Naples, Marco Island, Everglades Convention and Visitors Bureau May 2018 Visitor Profile

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RESEARCH DATA SERVICES, INC. 777 SOUTH HARBOUR ISLAND BOULEVARD SUITE 260 TAMPA, FLORIDA 33602 TEL (813) 254-2975 FAX (813) 223-2986 Naples, Marco Island, Everglades Convention and Visitors Bureau May 2018 Visitor Profile Prepared for: Collier County Board of County Commissioners and Naples, Marco Island, Everglades Convention and Visitors Bureau Prepared by: Research Data Services, Inc. www.researchdatallc.com June 2018

Naples, Marco Island, Everglades: May 2018 Summary Executive Summary: May 2018 1. This May, some 137,700 visitors stayed in Collier s commercial lodgings (+0.4)*. Their visits contributed an estimated $172,922,900 of economic impact to the County (+3.9). Key performance metrics are as follows: May ** Occupancy 69.1 71.0 +2.7 ADR $215.1 $232.0 +7.9 RevPAR $148.6 $164.7 +10.8 * As of May 2018, approximately 650 lodging units remain closed due to the impact of Hurricane Irma and restorations. ** Based on units available to be rented. Key Collier Visitation Metrics (Δ) Key Collier Visitation Metrics (Δ) 25.0 20.0 15.0 10.0 5.0 0.0-5.0-10.0-15.0-20.0-25.0-30.0-35.0 RevPAR Visitors 15.0 10.0 5.0 0.0-5.0-10.0-15.0-20.0 ADR OCC 1/16 3/16 5/16 7/16 9/16 11/16 1/17 3/17 5/17 7/17 9/17 11/17 1/18 3/18 5/18 1/16 3/16 5/16 7/16 9/16 11/16 1/17 3/17 5/17 7/17 9/17 11/17 1/18 3/18 5/18 Change Visitors Change RevPar Change Occupancy Change ADR i Copyright 2018. PCD-1 06.18.18

Naples, Marco Island, Everglades: May 2018 Summary 2. Compared to last May, nearly two-thirds (62.7) of Collier lodging managers report their three month forward reservations levels as up. of Properties (May) Reporting Reservations: Up 40.0 62.7 Same 47.4 30.0 Down 12.6 7.3 3. Collier s May visitation originates from the following primary market segments: 2018 May Visitation Visitor # Florida 58,936 +4.8 Southeast 11,016-3.3 Northeast 20,517 +2.4 Midwest 17,350-6.3 Canada 2,616-20.6 Europe 20,242-4.2 Other 7,023 +6.7 Total 137,700 +0.4 Opportunity Markets (Exploratory) AK WA OR NV CA ID UT AZ U.S. Regions MT HI WY CO NM ND SD NE KS TX OK MN Midwest WI MI ME VT NH NY MA NJ AL IA PA DE OH IL MD IN WV VA MO KY NC TN AR SC MS GA Southeast LA Northeast Florida FL 4. This May, over half of the destination s visitor parties flew (2017: 59.0; 2018: 56.7). A majority of these (59.7) deplaned at RSW, with Miami capturing some 21.8 of deplanements. 5. This May, visitor party size averaged 2.4 travelers who stayed for 2.9 nights in the Naples, Marco Island, Everglades area (2017: 2.5 people; 3.0 nights). ii Copyright 2018. PCD-1 06.18.18

Naples, Marco Island, Everglades: May 2018 Summary 6. Some 50.3 of Collier s May visitors are in the destination for the first time. 7. Fully 93.6 consult the web for trip information, with some 78.0 making bookings for their trip online. 8. The vast majority (96.4) are satisfied with their Collier stay, with 88.1 planning a future trip to the area. 9. The typical May visitor is 46.3 years of age (2017: 46.7 years). iii Copyright 2018. PCD-1 06.18.18

Naples, Marco Island, Everglades: May 2018 Visitor Profile * Copyright 2018. PCD-1 06.18.18

Year to Date (January May) May H/M/C + Visitor Statistics 17/ 18 * 17/ 18 Visitors (#) 887,700 895,800 +0.9 137,200 137,700 +0.4 Room Nights 1,160,800 1,143,300-1.5 186,600 186,200-0.2 Direct Exp. ($) $769,074,300 $799,827,600 +4.0 $111,645,100 $115,977,800 +3.9 Total Eco. Impact ($) $1,146,689,800 $1,192,543,000 +4.0 $166,462,800 $172,922,900 +3.9 + Visitors staying in commercial lodging subject to the resort tax (hotel/motel/condo, etc.) May Economic Impact May Occupancy $200,000,000 166,462,800 172,922,900 69.1 2017 $150,000,000 54,817,700 56,945,100 Total Eco. Impact Indirect/Induced May 71.0 2018 $100,000,000 Direct Exp. 30 40 50 60 70 80 $50,000,000 111,645,100 115,977,800 May Room Rates $0 May May 215.1 232.0 2017 2018 Lodging Statistics ** 17/ 18 Occupancy 69.1 71.0 +2.7 Room Rates $215.1 $232.0 +7.9 RevPAR $148.6 $164.7 +10.8 $ 150 175 200 225 250 * As of May 2018, approximately 650 units remain closed due to the impact of Hurricane Irma and restorations. ** Based on units available to be rented. 1 Copyright 2018. PCD-1 06.18.18

Visitor Origins May 2018 Visitor Origin Markets Share of Mkt () Number of Visitors Share of Mkt () Number of Visitors 17/ 18 Florida 41.0 56,252 42.8 58,936 +4.8 Southeast 8.3 11,388 8.0 11,016-3.3 Northeast 14.6 20,031 14.9 20,517 +2.4 Midwest 13.5 18,522 12.6 17,350-6.3 Canada 2.4 3,293 1.9 2,616-20.6 Europe 15.4 21,129 14.7 20,242-4.2 Other 4.8 6,585 5.1 7,023 +6.7 Total 100.0 137,200 100.0 137,700 +0.4 May 2018 Visitor Origins 7,023 Florida 2,616 17,350 20,242 58,936 Southeast Northeast Midwest Canada 20,517 11,016 Europe Other 2 Copyright 2018. PCD-1 06.18.18

Transportation Mode (Multiple Response) May 2017 May 2018 Plane 59.0 56.7 Rental Car 55.7 50.5 Personal Car 41.0 43.7 Airport Deplaned (Base: Flew) May 2017 May 2018 Southwest Florida International 64.4 59.7 Miami International 19.1 21.8 Orlando International/Sanford 5.6 6.9 Ft. Lauderdale International 4.8 6.6 Tampa International 4.4 3.2 Purpose of Trip (Multiple Response) May 2017 May 2018 Vacation/Weekend Getaway 83.0 81.8 Group Travel 24.2 30.3 Visit with Friends and Relatives 11.0 8.8 First Visit to ( yes) May 2017 May 2018 Collier County 48.0 50.3 Florida 6.8 7.3 Length of Stay (Days) May 2017 May 2018 In Collier County 4.0 3.9 60 50 40 30 20 10 0 70 60 50 40 30 20 10 0 Days 5.0 59.0 56.7 64.4 59.7 Transportation 55.7 50.5 Plane Rental Car Personal Car Airport Deplaned (Top Four) 19.121.8 5.6 6.9 4.8 6.6 SW FL Miami Orlando Ft. Lauderdale Length of Stay in Collier County (Days) 43.7 41.0 Party Size May 2017 May 2018 Number of People 2.5 2.4 4.0 3.0 2.0 4.0 3.9 Days in Collier 3 Copyright 2018. PCD-1 06.18.18

Party Composition (Multiple Response) May 2017 May 2018 Couple 50.5 54.2 Family 38.4 35.8 Single 10.7 11.7 Group of Friends 5.5 3.9 Did Party Have Lodging Reservations for Stay May 2017 May 2018 Yes 91.5 92.7 Expense Relative to Expectations May 2017 May 2018 More Expensive 14.4 15.2 Less Expensive 3.1 2.0 As Expected 75.1 77.2 Satisfaction with Collier County May 2017 May 2018 Very Satisfied 84.7 87.3 Satisfied 12.8 9.1 Satisfaction Level (Combined) 97.5 96.4 Recommend Collier to Friends/Relatives May 2017 May 2018 Yes 90.0 91.6 Plan to Return ( Yes) May 2017 May 2018 To Local Area 89.0 88.1 60 50 40 30 20 10 0 100 80 60 40 100 80 Party Composition (Top Three) 50.5 54.2 38.4 35.8 10.7 11.7 Couple Family Single Satisfied/Recommend 97.5 96.4 90.0 91.6 Satisfied Recommend Plan to Return 89.0 88.1 60 To Local Area 4 Copyright 2018. PCD-1 06.18.18

Activities Enjoyed in Area (Multiple Response) May 2017 May 2018 Beach 89.6 85.6 Dining Out 73.0 77.2 Relaxing 59.8 58.2 Pool 51.9 54.5 Shopping 46.9 48.8 Enjoying Nature/Bird Watching/Everglades 31.3 35.5 Swimming 31.6 32.5 Sunsets 32.9 32.3 Reading 28.2 27.9 Sunning 26.8 27.5 Walking 27.4 25.0 Sightseeing 23.3 21.5 Bars/Nightlife 17.6 20.6 Art Galleries/Shows/Fairs 15.1 15.3 Visiting with Friends/Relatives 13.5 13.0 Golfing 9.2 8.1 Demographics May 2017 May 2018 Average Age Head of Household (Years) 46.7 46.3 Median Annual Household Income $142,006 $141,645 Collier Base Budget May 2017 May 2018 Total $2,034.36 $2,021.39 Per Person/Stay 813.74 842.25 Per Person/Day 203.44 215.96 $ 2,500 2,000 1,500 1,000 500 0 Activities Enjoyed in Area (Top Five) Beach Dining Out Relaxing Pool Shopping Total Party Budget 2018 2017 58.2 59.8 54.5 51.9 48.8 46.9 85.6 89.6 77.2 73.0 0 25 50 75 100 Collier Base Budgets 2,034 2,021 814 842 Per Person/ Stay 203 216 Per Person/ Day 5 Copyright 2018. PCD-1 06.18.18

Area Information Seen/Read/Heard May 2017 May 2018 Yes 57.6 57.9 Directly Influenced by Information (Base: Seen/Read/Heard Area Information) May 2017 May 2018 Yes 47.9 48.7 Why Chose the Area (Multiple Response) May 2017 May 2018 Beach Area 53.8 52.0 Weather 45.8 45.3 Relaxing 34.9 33.3 Previous Experience 33.5 32.0 Quiet/Peaceful/Laid Back 30.2 31.8 Restaurants 28.8 29.5 Quality of Accommodations 29.5 28.5 Business/Meeting/Conference 23.8 28.0 Recommendation 29.8 27.7 Outdoor Recreation/Nature 27.3 27.5 Not Crowded 25.7 27.0 Never Been 22.0 23.7 Appealing Brochures/Websites 22.3 21.0 60 40 20 0 Seen/Read/Heard 100 90 80 70 60 50 57.6 57.9 Yes 95.5 93.6 Use Web for Travel Info This Trip 50 40 30 20 10 0 Internet Use 81.7 Info. Influenced 78.0 Book Reserv for Trip Online 47.9 48.7 Yes Internet Use May 2017 May 2018 Use Internet to Obtain Travel Info for This Trip ( Yes) 95.5 93.6 Book Reservations for Trip Online (Yes) 81.7 78.0 6 Copyright 2018. PCD-1 06.18.18

Industry Data: 2014-2018 * Copyright 2018. PCD-1 06.18.18

Collier Direct Leisure and Hospitality Employment (Calendar Year) * 32,000 Monthly Direct Leisure and Hospitality Employment 30,000 28,000 2016 2015 2018 2017 2014 26,000 24,000 22,000 20,000 Jan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Nov. Dec. 2018 28,900 29,400 29,800 29,300 28,200 2017 30,300 30,700 31,100 30,400 28,800 27,000 25,800 25,700 23,300 25,200 27,400 28,200 2016 29,000 29,700 29,700 29,000 27,500 25,900 25,000 24,800 24,800 26,300 28,500 29,300 2015 27,700 28,400 28,600 27,900 26,300 24,800 23,800 23,800 24,000 25,600 27,900 28,700 2014 26,900 27,600 27,900 27,100 25,700 24,100 23,200 23,100 22,700 24,400 26,500 26,900 * Source: Florida Department of Economic Opportunity/U.S. Department of Labor. Statistics updated for July 2016 through February 2018 as of May 2018 reporting. 1 Copyright 2018 PCD-1 06.18.18

Southwest Florida International Airport (RSW) Passenger Traffic RSW Total Passenger Traffic 1,500,000 1,300,000 1,100,000 900,000 700,000 CY 2014: 7.97 million (+4.4) CY 2015: 8.37 million (+5.0) CY 2016: 8.60 million (+2.8) CY 2017: 8.84 million (+2.8) 2017 CY 2018 to Date: 4.34 million (+5.2) 2018 2016 2015 2014 500,000 300,000 Jan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Nov. Dec. 2018 965,981 1,053,817 1,379,728 939,957 2017 892,905 946,079 1,252,124 1,032,783 629,321 528,383 530,428 481,185 327,466 581,317 767,064 873,494 2016 918,929 989,845 1,269,961 900,594 606,833 492,413 484,074 431,729 391,844 550,316 727,634 840,501 2015 854,953 906,039 1,181,382 902,669 602,891 481,512 492,114 454,360 404,045 535,921 720,556 835,359 2014 778,163 862,899 1,147,059 865,554 591,116 478,692 496,472 446,402 366,038 503,243 669,567 765,288. 2 Copyright 2018 PCD-1 06.18.18