Volunteer Ambassador Team Overview Information To Help You Have A Magical Volunteer Experience! Topic Page(s) Event Overview 2 Fun Facts 3 Designated Charity 4 Health & Fitness Expo 5 rundisney Kids Races 6 Expo and Kids Races Directional Maps 7 Credential Pick Up (for 5K, 10K and Half Volunteers ONLY) 8 Mickey s Holiday 5K 9 Wine & Dine Inaugural 10K 10 Wine & Dine Half Marathon Race 11-12 Guideline & Resources 13-14 Helpful Reminders For All Volunteers Review your schedule Your schedule letter was sent to you. If you have not received it, please call the Volunteer Ambassador Team Information Line at 407-938-3880 or email us at volunteer.ambassador.team@disneysports.com. Print, Sign, and Bring Your Waiver Waivers can be downloaded from the event page under Volunteer Resources at www.rundisney.com/volunteer/wine-and-dine-half-marathon/ For the 5K, 10K and Half Marathon Races Volunteers - Pick Up Your Race Day Credential You are required to have a volunteer credential prior to checking in at the event on race day. If you do not have your credential with you on race day, you will not be able to volunteer. You must pick up your credential at the ESPN Wide World of Sports Complex during available dates and times or obtain it from your group leader if they are picking it up on your behalf. Credentials will not be sent in the mail. Available Credential Pickup Dates & Times on page #8.
Event Overview Schedule of Events rundisney Health & Fitness Expo ESPN Wide World of Sports Complex 10:00 a.m. 7:00 p.m. on Thursday, November 3 10:00 a.m. 7:00 p.m. on Friday, November 4 10:00 a.m. 4:00 p.m. on Saturday, November 5 rundisney Kids Races New Balance Track & Field Complex 11:00 a.m. on Friday, November 4 11:00 a.m. on Saturday, November 5 Mickey Mile ESPN Wide World of Sports Complex 12:30 p.m. on Friday, November 4 12:30 p.m. on Saturday, November 5 Mickey s Holiday 5K Disney Animal Kingdom Park 6:30 a.m. on Friday, November 4 Disney Wine & Dine 10K Start/Finish: Epcot 5:30 a.m. on Saturday, November 5 Disney Wine & Dine Half Marathon Start: ESPN Wide World of Sports Finish: Epcot 5:30 a.m. on Sunday, November 6 The Cool Down Party at Epcot 10:00 p.m. 1:00 a.m. on Sunday, November 6 2
Event Overview Fun Facts 7th Annual event Half Marathon Race: 14,000 participants Mickey s Holiday 5K: 4,500 participants Inaugural Disney Wine & Dine 10K: 10,000 rundisney Kids Races: 1,500 participants Approximately 2,400 Volunteers are a part of Disney Wine & Dine Half Marathon Weekend Approximately 500 Medical Volunteers are a part of Disney Wine & Dine Half Marathon Weekend For more information about the exciting activities taking place during the Disney Wine & Dine Half Marathon Weekend, visit www.rundisney.com 3
Designated Charity The 2016 Disney Wine & Dine Half Marathon Weekend designated charity is Homes for our Troops. Their mission is to build specially adapted homes for severely injured veterans across the nation to enable them to rebuild their lives. Homes for our Troops is a privately funded national non-profit 501 (3) organization committed to helping those who have selflessly given to our country and have returned home with serious injuries since September 11, 2001. We assist severely injured veterans and their families by raising awareness, community involvement, money, building materials and professional labor, and by coordinating the process to build a specially adapted home. Our homes provide the veterans security, maximum freedom of movement and the ability to live more independently. These homes are provided at no cost to the veterans we serve, removing the long-term financial burden of a mortgage, and enabling them to focus on their family, recovery, and rebuilding their lives. To learn more, visit www.hfotusa.org 4
Disney s Health & Fitness Expo If you are volunteering at Disney s Health & Fitness Expo PRIOR TO YOUR SHIFT Volunteer Confirmation letters are mailed prior to the event. Your confirmation letter was sent to you. If you have not received it, please call the Volunteer Ambassador Team Information Line at 407-938-3880 or email us at volunteer.ambassador.team@disneysports.com. Your Confirmation letter includes: Your Schedule (start and approximate end time) Important Reminders and Guidelines Directions and Parking Information Your Name Tag Attention! Please note: Volunteers should refrain from bringing any unnecessary personal items as you will be restricted from carrying bags onto the Expo floor. DAY OF YOUR SHIFT Bring with you: Your Name Tag Completed and Signed Waiver Photo ID Any special dietary needs Appropriate weather gear (jacket, umbrella, etc.) Khaki pants are preferred (no jeans or athletic attire please) Positive attitude! Volunteer Check-In Process: Present your signed waiver and photo ID at check-in After you check in, you will receive the following items: Name Tag Holder Event T-Shirt Snack Your Assignment After Check In: Change into your Event T-shirt Enjoy your Snack Wait in the Volunteer Waiting Area until Expo Staff briefs you about your responsibilities and takes you to your designated area Be SAFE, have fun and enjoy the experience! Volunteer Parking: ESPN Wide World of Sports Complex Thousands of runners and guests will be parking during the Expo hours, especially during the afternoon times. Please allow yourself 20 extra minutes to park and walk to your check-in area. Volunteer Check In Location: HP Field House Classrooms (see page #7 for directional maps) Admission to the Expo is free of charge for all volunteers, runners and guests. Volunteer Roles: You may be asked to assist in any of the following areas. We appreciate your flexibility and willingness to help where needed. Race Packet Pick Up T-Shirt & gear Bag Distribution Waiver Printing 5
rundisney Kids Races If you are volunteering at the rundisney Kids Races PRIOR TO YOUR SHIFT Volunteer Confirmation letters are mailed prior to the event. Your confirmation letter was sent to you. If you have not received it, please call the Volunteer Ambassador Team Information Line at 407-938-3880 or email us at volunteer.ambassador.team@disneysports.com. Your Confirmation letter includes: Your Schedule (start and approximate end time) Important Reminders and Guidelines Directions and Parking Information Your Name Tag Attention! Please note: Volunteers should refrain from bringing any unnecessary personal items as you will be restricted from carrying bags onto the Expo floor. DAY OF YOUR SHIFT Bring with you: Your Name Tag Completed and Signed Waiver Photo ID Any special dietary needs Appropriate weather gear (jacket, umbrella, etc.) Khaki pants are preferred (no jeans or athletic attire please) Positive attitude! Volunteer Check-In Process: Present your signed waiver and photo ID at check-in After you check in, you will receive the following items: Name Tag Holder Event T-Shirt Snack Your Assignment After Check In: Change into your Event T-shirt Enjoy your Snack Wait in the Volunteer Waiting Area until Expo Staff briefs you about your responsibilities and takes you to your designated area Be SAFE, have fun and enjoy the experience! Volunteer Parking: ESPN Wide World of Sports Complex Thousands of runners and Guests will be parking during the Expo hours, especially during the afternoon times. Please allow yourself 20 extra minutes to park and walk to your check-in area. Volunteer Check In Location: HP Classrooms (see page #7 for directional maps) Admission to the Expo & Kids Races are free of charge for all volunteers, Runners and Guests. Volunteer Roles: You may be asked to assist in any of the following areas. We appreciate your flexibility and willingness to help where needed. Start / Finish Areas Course Monitors Refreshments 6
Directional Maps 7
Volunteer Credential Pick Up Important Information All 5K, 10K and Half Marathon volunteers are required to pick up their race credential packet, which includes your volunteer schedule and credential. To receive your packet, you will be asked to sign a release waiver. Waivers can be downloaded from the event page under Volunteer Resources at www.rundisney.com/volunteer/wine-and-dinehalf-marathon/ If you are picking up a packet for another volunteer, please have the waiver signed in advance by the volunteer. Volunteers under 18 years of age must have a waiver signed by a parent/guardian. CLEAR BAG All volunteers will receive one clear bag with their credential and they MUST use it on race night if you need to bring any possessions with you. No backpacks or chairs will be allowed. Bring with you: Completed and Signed Waiver Volunteer Credential Pick Up Information Note: There is no volunteer credential required for the Expo volunteers Half Marathon Credential Pick Up: Location: ESPN Wide World of Sports Complex HP Field House Classrooms (see page #7 for directional maps) Parking: ESPN Wide World of Sports Complex Main Parking Lot Dates: Thursday, November 3 10 a.m. 6 p.m. Friday, November 4 10 a.m. 6 p.m. Saturday, November 5 10:00 a.m. 2 p.m. Thousands of runners and Guests will be parking during Expo hours, so please be patient when parking. If picking up for another person, you must have that person s completed and signed waiver(s) Your Photo ID 8
Mickey s Holiday 5K If you are volunteering at the Mickey s Holiday 5K PRIOR TO YOUR SHIFT Your Credential Packet must be picked up prior to your shift (see page 8 for details). Your Credential Packet includes: Your Schedule (start and approximate end times) Important Reminders and Guidelines Directions and Parking Information Your Credential (must be worn on event day) CLEAR BAG All volunteers will receive one clear bag with their credential and they MUST use it on race day if you need to bring any possessions with you. No backpacks or chairs will be allowed. DAY OF YOUR SHIFT Bring with you: Your credential Photo ID Clear bag Any special dietary needs Appropriate weather gear (jackets, umbrella, etc..) Positive attitude! Volunteer Check-In Process: Present your photo ID to the check-in person After you check in, you will receive the following items: Event t-shirt Snack After Check In: Change into your Event T-Shirt Enjoy your Snack Meet with your Team Leader for instructions Some volunteer areas require transportation to and from the volunteer tent Be SAFE, have fun and enjoy the experience! Volunteer Parking: Disney Animal Kingdom Park Thousands of runners and Guests will be parking during the 5K Race. Please allow yourself 20 to 30 extra minutes to park and walk to your check-in area. Volunteer Check In Location: Volunteers will check in at the Volunteer Tent. Look for the Volunteer Check -In Signs. Parking is free for the 5K volunteers, runners, and spectators. Volunteer Roles: You may be asked to assist in any of the following areas. We appreciate your flexibility and willingness to help where needed. Staging Area (gear Check and Runner Direction) Start Area (Runner Direction and Water) Course (Water Stops and Course Monitors) Finish (Runner Direction, Medals, and Refreshments) 9
Wine & Dine Inaugural 10K If you are volunteering at the Wine & Dine Inaugural 10K PRIOR TO YOUR SHIFT Your Credential Packet must be picked up prior to your shift (see page 8 for details). Your Credential Packet includes: Your Schedule (start and approximate end times) Important Reminders and Guidelines Directions and Parking Information Your Credential (must be worn on event day) CLEAR BAG All volunteers will receive one clear bag with their credential and they MUST use it on race day if you need to bring any possessions with you. No backpacks or chairs will be allowed. DAY OF YOUR SHIFT Bring with you: Your credential Photo ID Clear bag Any special dietary needs Appropriate weather gear (jackets, umbrella, etc..) Positive attitude! Volunteer Check-In Process: Present your photo ID to the check-in person After you check in, you will receive the following items: Event t-shirt Snack After Check In: Change into your Event T-Shirt Enjoy your Snack Meet with your Team Leader for instructions Some volunteer areas require transportation to and from the volunteer tent Be SAFE, have fun and enjoy the experience! Volunteer Parking: Epcot Thousands of runners and Guests will be parking during the 10K Race. Please allow yourself 20 to 30 extra minutes to park and walk to your check-in area. Volunteer Check In Location: Volunteers will check in at the Volunteer Tent. Look for the Volunteer Check -In Signs. Parking is free for the 10K volunteers, runners, and spectators. Volunteer Roles: You may be asked to assist in any of the following areas. We appreciate your flexibility and willingness to help where needed. Staging Area (gear Check and Runner Direction) Start Area (Runner Direction and Water) Course (Water Stops and Course Monitors) Finish (Runner Direction, Medals, and Refreshments) 10
Half Marathon Race If you are volunteering at the Half Marathon Race PRIOR TO YOUR SHIFT Your Credential Packet must be picked up prior to your shift (see page 8 for details). Your Credential Packet includes: Your Schedule (start and approximate end times) Important Reminders and Guidelines Directions and Parking Information Your Credential (must be worn on event day) CLEAR BAG All volunteers will receive one clear bag with their credential and they MUST use it on race day if you need to bring any possessions with you. No backpacks or chairs will be allowed. DAY OF YOUR SHIFT Bring with you: Your credential Photo ID Clear bag Any special dietary needs Appropriate weather gear (jackets, umbrella, etc..) Positive attitude! Volunteer Check-In Process: Present your photo ID to the check-in person After you check in, you will receive the following items: Event t-shirt Snack After Check In: Change into your Event T-Shirt Enjoy your Snack Meet with your Team Leader for instructions Some volunteer areas require transportation to and from the volunteer tent Be SAFE, have fun and enjoy the experience! Volunteer Parking: Blizzard Beach Parking Lot Find your driving directions in the information provided in your Credential Packet. Important! Due to road closure on race day, be sure to follow the driving directions provided. Volunteer Check In Location: Volunteers will check in at the Volunteer Tent. Look for the Volunteer Check -In Signs. Parking is free for the Half volunteers, runners, and spectators. Volunteer Roles: You may be asked to assist in any of the following areas. We appreciate your flexibility and willingness to help where needed. Start Area (Runner Direction and Water) Race Support (Volunteer Tent, Course Monitors, Food Stop, Screaming Fans, Water Stops, and Road Access) Staging (gear Check, SAG tent, and Runner Direction) Finish Line Area (Runner Direction, Medals, and Refreshments) 11
Half Marathon Race Volunteer Check-In Process: You must check in at your assigned parking location to receive your apparel and snack Present your credential and photo ID at check in After you check in, you will receive the following items: Apparel (t-shirt) Snack After Check In: Change into your Event T-Shirt Enjoy your snack Proceed to the volunteer bus area (your bus number is printed on your credential) Meet with your Team Leader for instructions Be SAFE, have fun and enjoy the experience! At the end of your shift Please be sure to gather any personal belongings Keep in mind that any remaining race related materials should be left for event staff to appropriately handle after the event 12
Wine & Dine Half Marathon GENERAL VOLUNTEER GUIDELINES SAFETY FIRST! Be aware of your surroundings at all times Clear bags must be used for personal items No backpacks No chairs Be efficient, practical and courteous at all times Keep others informed No autographs or tips No smoking in spectator or runner areas No alcohol should be consumed leading up to or during your volunteer shift Have FUN and cheer on the runners! FOOD SAFETY INFORMATION Below are Food Safety Guidelines to keep in mind for water and food locations: If you have experienced any symptoms associated with illness in the 24-hour period prior to your shift, you should not work in any activity related to food and beverage. Gloves must be worn at ALL times. Eating, drinking, gum chewing, and smoking are not allowed in food preparation areas. Do not touch ready-to-eat food or beverages with bare hands. 13
Resources Thank you for volunteering for Homes for our Troops Please let us know if you have any questions as you prepare for your volunteer experience. Sports Volunteer Services Team Volunteer Ambassador Team Information Line: (407) 938-3880 Email: volunteer.ambassador.team@disneysports.com. Website: www.rundisney.com/volunteer/wine-and-dine-halfmarathon/ Disney Wine & Dine Half Marathon Weekend www.rundisney.com 14