Connecting the Pieces CROWNWeb and ICD-10: What You Need to Know With CROWNWeb Outreach, Communication, and Training (OCT)

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CROWNWeb and ICD-10: What You Need to Know With CROWNWeb Outreach, Communication, and Training (OCT) September 17, 2015 2pm ET 3pm ET

Streaming Audio Audio for this event is available via INTERNET STREAMING - No telephone line is required. Computer speakers or headphones are necessary to listen to streaming audio. NOTE: A limited number of phone lines are available if you are experiencing poor audio quality send us a chat message! Note: Computer speakers or headphones are necessary to listen to streaming audio. 2

Troubleshooting Audio Audio from computer speakers breaking up? Audio suddenly stop? Click Pause button Wait 5 seconds Click Play button Step 1 Location of Audio Controls Note: Computer speakers or headphones are necessary to listen to streaming audio. Step 2 3

Troubleshooting Echo Hear a bad echo on the call? Echo is usually caused by multiple connections to a single event. Close all but one browser/tab and the echo will clear up. Example of Two Connections to Same Event Note: Computer speakers or headphones are necessary to listen to streaming audio. 4

Submitting Questions Type questions in the Chat with Presenter section, located in the bottom-left corner of your screen. Note: Some questions may require additional research. Unanswered questions may be submitted to CRAFT@projectcrownweb.org. 5

Today s Host Janis Grady, RHIT, CPHQ Contract Officer s Representative (COR) CROWNWeb Outreach, Communication, and Training (OCT) Contract Centers for Medicare & Medicaid Services Division of Quality Measurement (DQM) Note: Computer speakers or headphones are necessary to listen to streaming audio. Limited telephone lines are available for users who cannot stream. Send a chat message. 6

Today s Presenters Oniel Delva, BA, CTT+ Communications Manager Oniel Delva is the Communications Manager for the CROWNWeb OCT team. Since joining the CROWNWeb team in October 2008, he has spearheaded the development of CROWNWeb educational events and materials, and published more than 33 CROWNWeb articles in a numerous national magazines and journals. Michael Seckman, CTT+ Training Manager Michael Seckman is the Training Manager for the CROWNWeb OCT team. Mr. Seckman has led the development of CROWNWeb online training modules, online help systems, and quick start guides since December 2007. Additionally, in his role, Mr. Seckman oversees the deployment of instructor-led webinar and video training efforts. 7

Latest News and Reminders

Remaining 2015 Clinical Closures Clinical Month(s) Date of Closure for Clinical Submissions July 2015 September 30, 2015 at 11:59 p.m. ET August 2015 October 31, 2015 at 11:59 p.m. ET September 2015 November 30, 2015 at 11:59 p.m. ET October 2015 December 31, 2015 at 11:59 p.m. ET Clinical closures apply to all Collect Types. Clinical data submission applies to all submission methods. November 2015 January 31, 2016 at 11:59 p.m. ET December 2015 February 29, 2016 at 11:59 p.m. ET 9

QualityNet Help Desk Transition Effective September 15, 2015, the QualityNet Help Desk transitioned to Ventech Solutions, Inc. The phone number, email address, and fax number have remained the same. HOWEVER, there is a new address. All physical mail correspondence, registration forms, security certificates, etc. should be sent to: QualityNet Help Desk 12000 Ridgemont Drive Urbandale, IA 50323 10

CROWNWeb 4.8 What to Expect CMS plans to release CROWNWeb 4.8 on October 10, 2015. Topic Pain Assessment and Clinical Depression Screening Removal of QIP Attestations ICH CAHPS Attestation QARM Integration Form 2728 Calendar Icon Description of Change Allow facilities to report data and receive scores on Pain Assessment and Follow-Up, and Screening for Clinical Depression and Follow-Up reporting measures in ESRD QIP. Removal of Anemia Management and Mineral Metabolism attestation reporting in CROWNWeb. Maintain functionality that allows facilities to complete ICH CAHPS attestations in CROWNWeb. Integrate CROWNWeb with the QualityNet Authorization Role Management (QARM) system using 2-phase approach. Update calendar tool to enable calendar icon for Date When Patient Completed, or is Expected to Complete Training 11 field.

CROWNWeb 4.8 Attestation Changes Removal of Anemia Management and Mineral Metabolism attestation reporting in CROWNWeb. Maintain functionality that allows ICH CAHPS attestation reporting in CROWNWeb. 12

CROWNWeb 4.8 Clinical Depression 13

CROWNWeb 4.8 Pain Assessment 14

CROWNWeb 4.8 Training CROWNWeb 4.8 changes implemented in 2015 to support 2016 data entry. Further details to be discussed during What s New in CROWNWeb 4.8 training. CROWNWeb 4.8 training to be provided: Thursday, October 8, 2015 at 2PM-2:30PM ET Session 1 Thursday, October 15, 2015 at 2PM-2:30PM ET Session 2 15

CROWNWeb and ICD-10 Codes

Why ICD-10? The World Health Organization (WHO) revises the list of International Classification of Diseases (ICD) to reflect changes in the medical and health care fields. The United States has been using the ninth revision of the ICD (ICD-9-CM) since 1979. 25 countries including Canada, Costa Rica, Germany, China, and Australia have used ICD-10 codes since 1994. 17

Number of ICD-10 Codes ICD-10 codes uses alphanumeric categories that provide nearly 19 times as many procedure codes as ICD-9-CM. (Going from ~3,800 to nearly 72,000) ICD-10 codes provide nearly five times as many diagnosis codes as ICD-9-CM. (Going from ~14,000 to over 68,000) ICD codes are used on the CMS-2728 form to indicate the Primary Cause of Renal Failure. ICD-9-CM selections for the CMS-2728 included 82 code options. There will be 110 initial ICD-10-CM code selections. 18

Finalizing ICD-10 Codes for CMS-2728 CMS used the GEMS to cross-walk from ICD-9- CM codes to ICD-10-CM codes. CMS reviewed feedback provided by ESRD stakeholders and Nephrology lists of best codes. CMS held ICD-10 Listening Session for additional stakeholder input. CMS updated ICD-10-CM list based on feedback. CMS sent updated ICD- 10 code list to Nephrologists (adult and pediatrics) for additional input. CMS worked with a Panel of Nephrology doctors for a clinical level review. CMS utilized the Panel s list of recommended ICD-10-CM codes for posting on MyCROWNWeb.org. CMS utilized the final list of recommended ICD-10- CM codes in reprogramming CROWNWeb to update the CMS-2728 form. 19

The ICD-10 Transition in CROWNWeb Effective October 1, 2015, CROWNWeb will transition to ICD-10-CM code selections to allow facilities to comply with federal requirements. What can CROWNWeb users expect? CROWNWeb will continue to follow guidelines set by CMS CROWNWeb to contain an updated CMS-2728 form (Field 15) The process to complete the CMS-2728 form remains the same A list of recommended ICD-10-CM codes for the CMS-2728 form CROWNWeb to present the appropriate ICD code selections based on a patient s admission date 20

What s Changing? Not much will change when selecting ICD-10 codes in CROWNWeb. Will Remain the Same CMS-2728 form Questions Process to access CMS-2728 form Field for Primary Cause of Renal Failure (Field 15) Process to indicate ICD code Will Change CMS-2728 form ICD codes removed from new form CROWNWeb may present ICD-9-CM selections or ICD- 10-CM selection 21

Admission Dates ICD-9 vs. ICD-10 CROWNWeb is programmed to present users with ICD-9-CM or ICD-10-CM code selections based on the patient s admit date. Patients admitted BEFORE October 1, 2015 Users will be presented with ICD-9-CM codes Users can only select and submit ICD-9-CM codes on the CMS-2728 form Patients admitted ON or AFTER October 1, 2015 Users will be presented with ICD-10-CM codes Users can only select and submit approved ICD-10-CM codes on the CMS-2728 form 22

ICD Selections in CROWNWeb How will users select ICD-10 codes in CROWNWeb? CROWNWeb currently provides users with 3 ways to identify and enter a Primary Cause of Renal Failure; this will continue with the implementation of the ICD-10-CM codes Will CROWNWeb accept valid ICD-10 codes not on the Code List? Only ICD-10-CM codes from the Code List can be accepted in CROWNWeb at this time CROWNWeb will present an error message if an invalid ICD-10-CM code is entered 23

Updates to ICD Selections in CROWNWeb Will the ICD-10-CM list for Primary Cause of Renal Failure provided for the October 1, 2015 implementation be the final list? No. The list will be reviewed and updated as needed to help ensure that the valid diagnosis codes for Primary Causes of Renal Failure are reflected CMS recommends using the ICD-10 Code Book/Manual to select the appropriate code for the Primary Cause of Renal Failure https://www.cms.gov/medicare/coding/icd10/2016-icd- 10-CM-and-GEMs.html How will additional ICD-10 codes be accepted in CROWNWeb that are not on the List? A Help Desk ticket to Tier 3 should be generated if an ICD-10 code noted on the CMS-2728 form is not accepted in CROWNWeb In a future release, CROWNWeb will be re-programmed to accept any valid ICD-10 code so the Code List will become a reference tool only 24

Accessing the Recommended ICD-10 List Will the CMS-2728 instructions on the Reports screen in CROWNWeb have a list of the recommended ICD-10-CM codes? The new CMS-2728 form (2728-U3 (08/15)) released in support of the ICD-10-CM code implementations will not include the ICD-10-CM codes in the instructions The old CMS-2728 form that supported ICD-9-CM codes (2728-U3 (03/06)) will still have the ICD-9-CM codes in the instructions Where can I access a copy of the recommended CMS-2728 ICD-10-CM codes? Users will be able to access a copy of the recommended ICD-10-CM codes for Primary Cause of Renal Failure via www.mycrownweb.org 25

Sample of Recommended ICD-10 List 26

Final Comments and Wrap Up

Questions 28

Our Next Session CMS Community WebEx: Topic: TBD Date: October 29, 2015 Time: 2pm-3pm ET 29

Thank You For Further Information Help Me Form: http://help.mycrownweb.org/ QualityNet Help Desk: 1-866-288-8912 Website: http://www.mycrownweb.org HHSM-500-2015-00511G 30