REVIEW OF ACCESSIBILITY FEATURES

Developed by London's Municipal Accessibility Advisory Committee 1 REVIEW OF ACCESSIBILITY FEATURES Updated 2008-01-01 According to FADS 2007 Page 1 of 20

Developed by London's Municipal Accessibility Advisory Committee 2 Contents REVIEW OF ACCESSIBILITY FEATURES... 1 PUBLIC FACILITIES... Error! Bookmark not defined. PARKING (Designated Accessible Parking)... 3 PUBLIC ENTRANCE... 4 WAY FINDING SIGNAGE... 6 CORRIDOR... 7 LIGHTING... 7 TELEPHONE... 7 WASHROOMS... 8 Individual Washroom... 8 Public Washroom... 9 ELEVATOR... 13 MEETING ROOMS... 14 TICKET SALES... 14 ENTERTAINMENT OR CONFERENCE SEATING... 15 FOOD SERVICE... 16 ESCALATOR... 16 BATHTUBS... 16 SHOWERS... 17 DRESSING ROOMS CHANGE ROOMS... 18 PRIVATE DRESSING ROOMS... 19 Examples of related sections in FADS... 19 RETAIL... 19 KITCHENS and KITCHENETTES 4.3.18... 20 BUSINESS... 20 Page 2 of 20

Developed by London's Municipal Accessibility Advisory Committee 3 Name of Facility: Address: Approximate Age of Building: Contact Person: Date of Assessment: Review of Accessibility Features PARKING (Designated Accessible Parking) 1. Is accessible parking identified by enforceable By Permit Only sign? 2. Number of disabled parking spaces: 3. Approximate number of total spaces: 4. Is side by side parking space 8 10 x 18 (2700x5500)? N/A a. Is there an access aisle 78 ¾ (2000) x18 (5500) clearly marked? b. Is there a parallel parking space 12 10 x17 9 (3900x5400)? N/A c. Is there an access aisle 78 ¾ (2000) x 18 (5500) d. Is there a limited mobility/caregiver space 10 6 (3200) x 18 (5500)? 5. Is there underground parking? IF NO GO TO QUESTION 6 a. Is the overhead height at the entrance of underground parking a minimum of 9 (2750)? b. Is the underground height (when parked) a minimum of 9 (2750)? N/A Page 3 of 20

Developed by London's Municipal Accessibility Advisory Committee 4 PUBLIC ENTRANCE 6. Is there an open space beside and parallel to the vehicle for passenger drop off 96 x 96? N/A a. Is there an access aisle behind vehicle 78 ¾ x 12 10 (2000 X 3900)? N/A 7. Is the passenger loading zone 96 x23 x11' (2440 x 7000 x 3350)? N/A a. If the loading zone is covered is there a vertical clearance of 11 (3350) N/A 8. Is there a flat entry? a. Is there a curb ramp? 9. Is a ramp present? a. Does any existing running slope have a slope ratio of 1:20 to 1:25? N/A b. Does ramp have a minimum width of 59 (1500)? 10. Is there a sign indicating the entrance? a. Is it clearly visible? 11. Is there an automatic door opener? N/A a. Is the opener button a minimum of 5-7/8 (150) in diameter? N/A b. Does it have a disabled pictogram on it? N/A c. Is the centre located 39-3/8-43 ¼ (1000-1100) above the floor? d. Is it operating properly? 12. Is the door manually operated? a. Can the door handle be operated with one hand? AUTO b. Can the door handle be operated without fine finger dexterity? N/A Page 4 of 20

Developed by London's Municipal Accessibility Advisory Committee 5 c. Is the door handle mounted 35-39-3/8 (900-1000) above ground/floor? N/A d. Indicate the type of door handle KNOB LEVER PUSH PULL e. Is there good colour contrast between door handle and door? N/A f. Is a call button available to ring for assistance for those who are not able to open a manual door? N/A g. Is it clearly identified? N/A h. Is the call button functioning? i. Is the call button mounted 35-39-3/8 (900-1000) above ground? 13. Does the door (automatic or manual) have a minimum side to side clearance width of 37 ½ (950)? (Retro fit 33 ½ (850)) a. Is the door frame and door edge in a contrasting color? b. Is there a fully glazed door or a sidelight? c. Are there 2 continuous horizontal decals or logos at (46-48 ) (1170-1220) and (58-60 ) (1475-1525)? 14. Is the door threshold less than ½ (13)? 15. Are there steps? - If YES How many? IF NO STEPS GO TO QUESTION 16. a. Is there a textured edge to each step? b. Is there a high contrast coloured edge to each step? 16. Is there a handrail present? a. Is a handrail needed? b. Is the handrail 34-36" (865-920) high? N/A Page 5 of 20

Developed by London's Municipal Accessibility Advisory Committee 6 c. Is the graspable portion (diam) of handrail 1-3/16 1-9/16 (30-40) or perimeter of 4-5? d. Is the handrail continuous on both sides? e. Is there clearance between the handrail and a smooth surface wall of 2 (50)? N/A f. Is there clearance between handrail and a rough surface wall of 2-3/8 (60)? N/A WAY FINDING SIGNAGE 17. Is signage present? N/A a. Is signage immediately noticeable? N/A b. Is signage simple, uncluttered and in plain language? N/A c. Do pictograms on signage have the equivalent verbal description? N/A d. Is the intent of the symbol obvious? N/A e. Are block letters and standard numbering (1-2-3) used? N/A f. Is the width to height ratio 3:5-1:1 for characters or numbers? N/A g. Does the signage have tactile characters and numbers? N/A h. Are the letters and numbers raised at least 1/32 (0.8)? N/A i. Are signs designating permanent rooms or spaces wall mounted on latch side of door? N/A j. Are the signs located 55-59 (1400-1500) above floor? N/A k. Are the signs still visible when the door or doors are open? N/A 18. Are there visual alarms in addition to the standard auditory alarms in the event of an emergency/evacuation? N/A Page 6 of 20

Developed by London's Municipal Accessibility Advisory Committee 7 a. Does the emergency / evacuation plan include a section specific to disabled persons? NO EVACUATION PLAN b. Are all staff trained in how to assist disabled persons in the event of an emergency/evacuation? c. Are simulated drills held? CORRIDOR 19. Is the path width 72 (1830) to permit two wheelchairs to pass? a. In a single passageway is it a minimum of 43 ¼ (1100)? 20. Is there a high colour contrast between the floor and the wall? 21. Are the ground/floor surfaces? STABLE FIRM SLIP RESISTANT GLARE FREE a. What does the flooring surface consist of? CARPET HARD TILE CUSHION TILE CONCRETE 22. Are there grates on the floors? a. Are spaces in gratings less than ½ (13) wide in one direction? LIGHTING 23. Is there lighting of a natural source - windows, skylights, etc? a. Is there incandescent [standard light bulb] lighting? b. Is there fluorescent lighting? c. Is there strobe lighting? TELEPHONE 24. Is there a public telephone present? Page 7 of 20

Developed by London's Municipal Accessibility Advisory Committee 8 a. Is there signage with access symbols present directing to the telephone? b. Is there clear floor space in front of the phone of 30 x54 (760x1370)? c. Is the highest operable part of the phone a max. of 47 (1200) above the floor? d. Is there volume control? e. Is there a flat shelf 19 ¾ x13 ¾ (500x350)? f. Is there a clear space to one side of 9-7/8 (250) for text telephone (TTY) plug in? g. Is there knee clearance of 27 (685) under the shelf? h. Does the telephone have push-button controls? i. Does the telephone buttons contrast their background? j. Is the handset cord length a minimal of 39 3/8 (1000) to accommodate someone in a seated position or an acoustic coupler? k. Is there at least one TTY phone per bank of public phones? l. Are TTYs used with a pay telephone, permanently affixed within, or adjacent to, the telephone enclosure? m. Is there an electrical outlet within or adjacent to the enclosure? WASHROOMS 25. Is there clear signage directing to the washroom? N/A a. How does the sign identify the accessible washroom? WORDS PICTORIAL TACTILE BRAILLE b. Does the external door of the washroom have a minimum door clearance of 37 ½ " (950)? Individual Washroom 26. Is there an accessible Family or 'Individual' washroom? Page 8 of 20

Developed by London's Municipal Accessibility Advisory Committee 9 a. Is there open space diameter not less than 96 (2440) in an accessible individual or family washroom? (Retro fit 84 (2130)) b. Does the accessible individual washroom have an adult change table? c. Are the dimensions at least 30 (760) wide by 72 (1830) long and no higher than 34 (865) and designed to support the weight of an adult? N/A d. Does the adult change table have an adjacent clear floor space not less than 30 x 54 (760x1370)? N/A e. Are the operable portions of the adult change table no higher than 47 (1200)? N/A f. Is there an emergency call system in the individual washroom of a large public building? g. Does the external door of the washroom have a minimum door clearance of 37 ½ "? (950) N/A h. Does the external door of the washroom have an automatic door opener? IF YES GO TO QUESTION 30. i. If it is a manual door - does the door open? INWARD OUTWARD j. Is the handle of the external door easy to grasp? k. Indicate the type of outside door handle. KNOB LEVER PUSH PULL l. Is there at least 42 (1060) from centre of toilet to closest wall, fixture or obstruction? m. Is there a sink in the washroom? n. Is there a clear space under and in front of sink of 54 x30 (1370x760)? Public Washroom 27. Does the external door of the washroom have a minimum door clearance of 37 ½ " (950)? N/A Page 9 of 20

Developed by London's Municipal Accessibility Advisory Committee 10 a. Does the external door of the washroom have an automatic door opener? IF YES GO TO QUESTION 30 28. If it is a manual door - does the door open? INWARD OUTWARD 29. Is the handle of the external door easy to grasp? a. Indicate the type of outside door handle KNOB LEVER PUSH PULL 30. Is there an accessible stall in the male and female public washrooms? M F a. Is there one accessible stall for 5 regular stalls? b. Does the accessible stall measure 72 x 72 (1830x1830) minimum? N/A c. Does the accessible stall door swing? INWARD OUTWARD d. Is there a minimum door opening of the accessible stall of 35 (900)? e. Can the stall door be locked using one hand and with minimal fine finger dexterity? f. Can the lock be released from the outside in case of emergency? g. Is the door equipped with a colour contrasting D pull handle on both sides near latch? h. Is there a D handle on the inside 7-7/8-11 ¾ (200-300) from the hinge on an out swinging door? i. Does the 'D' handle measures 5 ½ (140)? j. Is the door equipped with gravity hinges so that door closes automatically? k. With an in swinging door, is the clear space beyond door 54 (1370), transfer space 36 (960)? (Retro cubicle width 60 (1525) transfer 30 (760) l. Does the door have a Collapsible coat hook? IF NO GO TO QUESTION 31. m. Is it less than 47 (1200) above the floor? n. Is the Collapsible coat hook less than 2 (50) long? Page 10 of 20

Developed by London's Municipal Accessibility Advisory Committee 11 o. Does it release when the 'load' is exceeded? 31. Is the top of the toilet seat 17-18-1/8 (430-460) above the floor? a. Is the toilet located 18-1/8 to 18-7/8 (460-480) from the centre line of the toilet to the adjacent wall? b. Is there a 36 (915) wide clear transfer space on one side of the toilet fixture? (Retro fit 30 (760) c. Are the toilet flush controls? HAND-OPERATD AUTOMATIC 32. Are there grab bars present? IF NO GO TO QUESTION 33 a. Are the grab bars? L-SHAPED DIAGONAL HORIZONTAL VERTICAL b. Is each arm of the grab bar 30 (760) in length? c. Is there a horizontal arm mounted 29 ½ -32 (750-810) above floor? d. Is there a vertical arm mounted 5-7/8 (150) in front of toilet seat? e. Is the toilet-paper dispenser mounted below grab bar? f. Is it not more than 11-3/4 (300) in front of toilet and no lower than 23-5/8 (600) above the ground? g. Is there a grab bar mounted horizontally behind toilet? h. Is the grab bar 33-36 (840-920) above floor? i. Is the grab bar at least 23-5/8 (600) in length? 33. Are the lavatory fixtures mounted so that the maximum distance between the faucet and the front edge of sink is 19-1/8 (485)? a. Is the faucet operated by? AUTOMATIC SENSOR LEVER HANDLE KNOB HANDLE 3 OR 4 SPOKE HANDLE Page 11 of 20

Developed by London's Municipal Accessibility Advisory Committee 12 b. Is the lavatory counter top located between 32-1/4-33 (820-840) from the floor? c. Is there knee space of at least 30 (760) wide; 29 (735) high at the front edge of the counter? d. Is the total clear floor space of 30 (760) wide and 54 (1370) deep in front of the lavatory? [including 17 (430) leg room under the counter] e. Are hot water and drain pipes insulated if they are close to the above clearances? f. Is the soap dispenser 47 (1200) or less above the floor? (optimum range 35 ¼ - 47 (700-1200)) g. Is the towel dispenser 47" (1200) or less above the floor? h. Is the area above the lavatory free of any projections that present a hazard? 34. Are there urinals in the male washroom? IF NO GO TO QUESTION 35. a. Do wall-mounted urinals have a rim located 17 (430) above the floor? b. Do floor-mounted urinals have the rim, level at the finished floor? c. Is there clear floor space of 30 x54 (760x1370) in front of the urinal? d. Are there grab bars installed on each side of the urinal? e. Are they vertically mounted? f. Is the lowest end 23-5/8 25 ½ (600-650) above the floor? g. Are they not less than 23-5/8 (600) in length? h. Are they 15 (380) from centre point of urinal? i. Are flush controls? HAND-OPERATED AUTOMATIC 35. Is the bottom edge of the mirror less than 39-3/8 (1000) above floor? a. Is the mirror inclined from vertical? Page 12 of 20

Developed by London's Municipal Accessibility Advisory Committee 13 ELEVATOR 36. Does the elevator door colour contrast the surrounding environment example - walls, floors? N/A a. Is there colour contrast between the car sill (edge) and the facility floor? b. Is the width of the door opening a minimum of 37 ½ (950)? c. Is the elevator floor and lobby floor, level within ½ (13) to avoid tripping? d. Is there a eight (8) second delay before the elevator door starts to close? YES NO e. Is the door re-opening device present and functioning? f. Is there a minimum floor space inside the elevator of 60 x68 (1525x1725) for small facilities? g. Is there a minimum floor space inside the elevator of 60 x80 (1525x2030) for large public facilities? h. Is the floor surface of the elevator cab firm and slip-resistant? i. Are floor identifying buttons of the elevator a min. ¾ (19) in size? j. Are the elevator floor indicator and emergency buttons? RAISED FLUSH RECESSED k. On the elevator control panel are the numbers raised a minimum of 5/8 (16) high? N/A l. Is there contrasting colour between the numbers and the background? m. Are the floor indictor and emergency buttons also in Braille? n. Is the illuminated indicator that corresponds to the landing of which the car is stopped or passing, present and functioning? o. Are there audible cues for visually impaired persons? p. Are they functioning? Page 13 of 20

Developed by London's Municipal Accessibility Advisory Committee 14 q. Is the centre of highest floor button 47 (1200) or less above the floor? r. Are the handrails on all non-access walls at a height of 31 ½ -36 (800-920)? N/A s. Is there a clearance of 1-9/16-1- ¾ (40-45) between the handrail and the wall? N/A t. The wall, opposite the elevator door opening is clear of anything that may cause a visual illusion, such as a mirror? u. Is there an emergency call system [two-way communication ability] present and functioning? N/A v. Is the 2-way communication system a maximum of 47 (1200) above floor? w. Is the emergency stop switch no higher than 35 (890) above the floor? N/A MEETING ROOMS 37. Number of meeting rooms? a. What is each meeting room s capacity? b. Is the door clearance at least 37 ½ (950)? (Retro 33 ½ (850)) c. Is there enough clear floor space for a wheelchair to turn 180 degrees? 96 x 78 ¾ (2440x2000)min d. Is there adequate manoeuvring room so that backward travel isn't necessary when entering or leaving the room? e. Does a table have a clear knee space of 27 (685) high and 30 9760) wide? f. Is it equipped with assistive hearing devices? g. Is the room set up to reduce outside glare? TICKET SALES 38. Is Queuing [line up] accessible for mobility aids to manoeuvre? N/A Page 14 of 20

Developed by London's Municipal Accessibility Advisory Committee 15 a. Are there obstacles in the direct path to the ticket booth? N/A b. Is there at least 43 ¼ (1100) between obstacles? N/A c. Is there colour contrast between obstacles? N/A d. Can tickets be ordered ahead of the event by phone? N/A ENTERTAINMENT OR CONFERENCE SEATING 39. Are there designated spaces for persons using mobility aids? a. Is there a side entry scooter/wheelchair space not less than 36 x60 (920x1525)? b. Is there a scooter/wheelchair space with a front or rear approach of not less than 36 (920) x 54 (1370)? c. Is the aisle a minimum of 43 ¼ (1100)? d. Where seating capacity exceeds 100, is accessible seating provided in more than one location? e. Is a disabled person able to sit beside an able bodied companion? f. Is there stage access via a lift or other means? 40. Is there an area equipped with assistive hearing devices? IF NO GO TO QUESTION 42 a. In a large facility are there 2 fixed seating areas with permanently installed listening systems? b. Do areas that accommodate more than 50 people or 1080 sq ft (100 sq m) have 4% of total seating area but no less than 2 seats equipped with listening systems? c. Are there induction loops? d. Are there infrared systems? e. Are there FM radio frequency systems? f. Is signing available (ASL)? g. Is lighting adequate to see signing clearly? Page 15 of 20

Developed by London's Municipal Accessibility Advisory Committee 16 41. Are the programs offered in Braille/large print? FOOD SERVICE 42. Is the food service counter 34 (865) in height? a. Is there a clear path of 43 ¼ (1100) between tables or other obstacles? b. Are at least 10% of the fixed tables accessible? c. Do food service lines have a minimum clearance width of 43 ¼ (1100)? d. Are there handrails to guide the visually impaired person? e. Are there areas to sit while waiting in the queue [line up]? f. Are tray slides (cafeteria style) no higher than 34 (865)? g. Is the maximum reach for items 54? h. Is there one cashier location with an access aisle of 43 ¼ (1100) wide? ESCALATOR 43. Is there a high colour definition of tread edges and nosing? a. Are the warning surfaces 3 (920) before the head and foot of the escalator? b. Do the escalator treads have a matte finish? BATHTUBS 44. Is there a clear floor space in front of bathtub at least 36 (920) along the length? a. Are faucet handles? KNOB HANDLE LEVER HANDLE 3 OR 4 SPOKE HANDLE b. Can the faucets be reached by a person seated in the bathtub? c. Are faucets mounted 17-3/4 (450) or less above the rim of the tub? Page 16 of 20

Developed by London's Municipal Accessibility Advisory Committee 17 d. Are the controls equipped with a thermostatic-mixing valve to prevent burns? e. Can the soap holder be easily reached from the seated position? N/A f. Are there grab bars mounted on the walls around the tub? IF NO GO TO QUESTION 46 45. Is there an L -shaped grab bar mounted on the wall on the long side of tub? a. If answer is NO the grab bar is? DIAGONAL HORIZONTAL VERTICAL b. Is the horizontal arm of the grab bar 36 (920) long and 5 7/8-7 7/8 (150-200) above the tub surface? c. Is the vertical arm of the grab bar) long 36 (920) and 11-3/4-17-3/4 (300-450) from the front edge of tub? d. Is there a separate vertical grab bar that s 48 (1220) long and 7-11 (180-280) above the tub surface and level with the front edge of the tub? SHOWERS 46. Is there clear floor space at the entrance at least 36 (920) deep? a. Is the shower stall 60 (1525) in width and 36 (920) in depth? b. Is the threshold less than ½ (13) above the finished floor? c. Is the floor surface slip-resistant? d. Is there a wall mounted folding seat 17 ¾ (450) above the floor [NOT a spring loaded seat that folds back up against the wall when weight is removed from it] e. Is there a vertical grab bar 30 (760) and 27 ½ -31 (700-800) above the floor next to the folding seat f. Is there a portable seat available upon request? 47. Is the horizontal grab bar 36 (920) and mounted 33 (850) above the floor? Page 17 of 20

Developed by London's Municipal Accessibility Advisory Committee 18 a. Is there a clearance of 1-3/16-1-9/16 (30-40) between the grab bar and wall? b. Are grab bars colour-contrasting with the surrounding environment? c. Is the use of the vertical grab bar hindered if the shower head is mounted on it? 48. Is there a functioning thermostatic mixing valve to prevent burns? 49. Does the hand-held shower head have 60 (1525) of flexible hose? 50. Can the soap holder be reached from the seated position? N/A DRESSING ROOMS CHANGE ROOMS 51. Does the dressing room have a 30 x72 (760x1830) bench fixed to the wall? a. Does the dressing room have a 24 x72 (760x1830) bench that is movable? b. Is the bench 17-3/4-19-5/8 (450-500) above the finished floor? c. Is there clear floor space alongside to allow parallel transfer onto the bench? d. Is the bench set up to prevent the accumulation of water or liquid on the surface of it? e. Is the top surface of the bench slip-resistant? 52. Is there a mirror at least 18 wide x 54 high (460x1370)? 53. Are there lockers usable by the public? N/A IF NO GO TO QUESTION 54. a. Is the bottom shelf of the locker no lower than 15 ¾ (400) above the floor? b. Is the top shelf of the locker 47 (1200) or less above the floor? N/A c. Are the locks for the lockers 42 (1060) or less above the floor? N/A d. Are names or numbers on the lockers of high contrast material? N/A e. Is there a clear path in front of the lockers of 54 (1370)? Page 18 of 20

Developed by London's Municipal Accessibility Advisory Committee 19 PRIVATE DRESSING ROOMS 54. Is there an accessible route? a. Indicate type of door. CURTAIN SLIDING OPENS OUT/IN b. Is there clear space to allow a 180 degree turn? c. Is there a fixed bench on the longer dimension 30 (760) x 72 (1830)? d. Is it mounted 17-3/4-19-5/8 (450-500) above floor on the longer dimension? e. Is there sufficient clear space to allow a parallel transfer from a wheelchair or scooter? f. Are the coat hooks mounted 47 (1200) above floor and collapsible and adjacent to the bench? N/A g. Is there a full length mirror and does it have a contrasting frame? N/A Examples of related sections in FADS RETAIL Accessible routes 4.1.4 Shelving 4.3.9 Reach 4.1.1 Service Counters 4.3.8 Gates, turnstiles 4.1.7 Signage 4.4.7 Alarms 4.4.4 Personal Dressing rooms 4.3.4 Parking 4.3.12 Washrooms 4.2 Page 19 of 20

Developed by London's Municipal Accessibility Advisory Committee 20 KITCHENS and KITCHENETTES Alarms 4.4.4 Emergency exits 4.4.1 Cafeterias 4.5.4 Tables, counters and work stations 4.3.7 Space and reach requirements 4.1.1 BUSINESS Alarms 4.4.4 Emergency Exits 4.4.1 Tables, counters, work stations 4.3.7 Offices, work areas, meeting rooms 4.3.5 Information, reception 4.3.8 Waiting areas 4.3.6 Assisted listening systems 4.4.6 Information systems 4.4.10 Accessible routes, paths, corridors 4.1.4 Space and reach requirements 4.1.1 Parking, washrooms, entrances etc. Page 20 of 20