WATER SOFTENER Instructions Manual Use and Maintenance
Thank you for purchasing the H+WS WATER SOFTENER from HYDROCARE... Thanks to the water softener, your water system, heating system, boiler as well as heat exchanger, household appliances, taps and fittings are protected against scale. MANUAL This manual is a safe guide about use of the HYDROCARE water softener. Please read it carefully in all its parts before use and installation of the unit. This manual is integral part of the product, therefore is to be kept for future references. HYDROCARE reserve the right to introduce changes without notice or replacement. COMPONENTS OF THE WATER SOFTENER The softener is the absolute solution to scale problems in water. Very easy to install and to use, it is made up of a container for the resins, a container for the salt, necessary for periodically regenerating the resins, and a hydropneumatic valve which, controlled by a timer, carries out the regeneration cycles necessary to keep the unit efficient. IMPORTANT: the softener may be installed on municipal water only. For different applications (on well water, etc.) please ask the written authorisation to HYDROCARE by indicating the serial number of the softener. INSPECTION Upon receipt of the water softener, check that the packaging and the softener itself have not been damaged during transport. 3
CONTENTS 1. REGULATIONS CE MARK DECLARATION OF CONFORMITY 5 2. THE ADVANTAGES OF WATER SOFTENERS 5 3. TERMS & GLOSSARY 6 4. CUSTOMER SERVICE 6 5. GENERAL DIRECTIONS 6 6. ASSEMBLING AND DISASSEMBLING 7 7. HANDLING & TRANSPORT 7 8. TECHNICAL SPECIFICATIONS 7 9. INSTALLATION 8 10. START UP AND TESTING 10 11. USE OF THE WATER SOFTENER 11 12. MAINTENANCE 12 13. ELECTRONIC TIMER V110 CRONO 13 14. TROUBLESHOOTING 20 15. DIRECTIONS FOR DISPOSAL 21 16. WARRANTY TERMS AND AFTER-SALE ASSISTANCE CONDITIONS 22 4
1 - REGULATIONS CE MARK Declaration of Conformity The water softeners are in conformity with the European Directives, Laws and Regulations. Low Voltage Directive: 73/23/EEC assimilated with E.O. no. 791 dated 18/10/77 93/68/EEC assimilated with E.O. no. 626 dated 25/11/96 Electromagnetic Compatibility Directive: 89/336/EEC assimilated with E.O. no. 476 dated 04/12/92 92/31/EEC assimilated with E.O. no. 476 dated 04/12/92 93/68/EEC assimilated with E.O. no. 615 dated 12/11/96 93/97/EEC assimilated with E.O. no. 615 dated 12/11/96 Directives RoHS and WEEE: 02/98/EEC assimilated with E.O. no. 151 dated 25/07/05 02/96/EEC assimilated with E.O. no. 151 dated 25/07/05 Note: In compliance with the national regulations, the installing company has to issue to the buyer a Declaration of Conformity concerning the produced systems. 2 - THE ADVANTAGES OF WATER SOFTENERS The mineral salts of Calcium and Magnesium, making up the hardness, are the major cause of scale and damage to water systems, boilers, heaters, household appliances, taps and fittings. When the water hardness is higher than 15 f, installing a softener is recommended. Through special food-grade resins the water softener retains the Calcium and Magnesium salts, thus removing the excessive hardness. Thanks to the protection against scale performed by the softener, it is possible to keep the energy efficiency of water systems, household appliances and taps always at best, thus saving both on maintenance costs and consumptions as well as on energy bills (electricity, gas, etc.)! The cost of the softener itself is hence repaid quickly in some years! Other important advantages are: less use of detergents, softer and more lasting clothes, shorter cooking times, easier cleaning of house, sanitary ware, taps and fittings, stainless steel sinks, benefits for beauty treatments and personal hygiene (smooth skin, soft and bright hair). 5
3 - TERMS AND GLOSSARY WATER HARDNESS It is expressed in French degrees ( f) and represents the quantity of calcium and magnesium salts present in water. Unit of measure = 1 f = 0,01 gr of calcium carbonate (CaCO3) present in one cubic metre of water Soft water < 15 f Hard water 15-25 f Very hard water > 25 f WATER SOFTENER It is an appliance that, through special resins, removes Calcium and Magnesium salts from water. REGENERATION It is a washing of the softener resins carried out with water and salt in order to remove Calcium and Magnesium retained by the resins. INSTALLATION It is the connection of the softener to the water system carried out by an operator following the installation drawings of the manual. START UP It is to start the water softener. This operation is carried out by qualified and authorized staff who checks the proper installation, tests the unit and start it up. 4 - CUSTOMER SERVICE For technical support please directly turn to your dealer or installer from whom you have purchased the machine. Whenever you call it is necessary to specify the serial number of the water softener (shown on the unit and on the carton box). 5 - GENERAL DIRECTIONS To best use your appliance, we recommend to carefully read this instruction manual. The water softener must be installed in a dry room protected from frost and hygienically suitable, away from sunrays and accessible for future maintenance, cleaning and salt refilling. If the unit has been laid down or turned upside down, wait at least 8 hours before starting it up. The installation and the electrical connection must be carried out by a qualified technician, by observing the national regulations in force and the instructions listed in section 9 of this manual. To avoid dangers of electrical shocks, never open the timer. Before any maintenance or cleaning operation, unplug the unit. 6
The electrical system must be fitted with a good earthing in compliance with the national regulations in force. Do not pull the power supply cable for unplugging the unit. 6 - ASSEMBLING AND DISASSEMBLING Any possible assembling of the components must be carried out by the authorized Technical Assistance Service. If within the first 2 years of warranty the softener needs to be moved to another location, it will be necessary to call the authorized Technical Assistance Service for a new start up and testing. 7 - HANDLING & TRANSPORT 7.1 HANDLING Handle the softener by keeping the original packaging. Do not turn upside down, but respect the direction of the arrows printed on the packaging. Use suitable handling systems. Do not stack. Do not cause crashes. Net weight of the water softener: 28 Kg. 7.2 UNPACKING Inside the Cabinet (resins container, brine tank), it is necessary to remove the wooden cross fastening the vessel. 7.3 ADVICES FOR ENVIRONMENTAL PROTECTION Packaging: the packaging material can be recycled and disposed of directly in dumps. Do not release materials to the environment! 8 - TECHNICAL SPECIFICATIONS Cyclic capacity (m 3 x 1 f) 50 P (bar) <0,8 FLOW RATE POTABLE USE operation (l/h) 600 peak (l/min) 16 FLOW RATE TECHNICAL USE operation (l/h) 100 peak (l/min) 2 Brine tank capacity (l) 86 Salt consumption per regen. (Kg) 1.20 Regen. duration (min.) 48 Connections ( ) 3/4 Dimensions cm (LxHxZ) 87x41x60 7
9 - INSTALLATION 9.1 DIRECTIONS FOR PROPER INSTALLATION - The softener must be installed by qualified staff who shall issue a certificate of proper installation in compliance with the European and national regulations. - The softener must be installed in places with enough room for maintenance. - The installation of the softener must be carried out by following the drawing shown at section 9.1. - The installer must not run water inside the softener in any case. - The user shall notify the installation to the national competent authority. - The user shall take care of getting the salt. - The installation of softeners for domestic potable use must be carried out by following the directions below: placing the equipment in hygienically suitable areas; presence of a water meter before the equipment and of taking points for analysis before and after treatment systems; presence of a by-pass system for cutting out the softener; presence of a manual or automatic mixing valve for adjusting the water hardness at the outlet (optional); presence of a check valve. Make sure the following operating conditions are observed: - Pressure: 2-6 bar - Room temperature 5-40 C - Water temperature: 5-40 C - Minimum water flow rate: 1000 l/ora (with p=1bar) - Mains voltage: 230V+/-10%; 50-60Hz In case of spill, brine is not irritating, nor toxic and nor harmful, does not produce noxious fumes. It is however recommended to avoid contact with eyes. Never disassemble the components of the valve. Check that during installation pipes are without any working shavings or any other foreign bodies. Provide a 230V power supply plug. For a proper working of the softener, do not make any extension on the power supply cable. After installation, make sure that the unit does not stand on the power supply cable. Install a filter (6) between the by-pass for the cutting out of the system and the water supply entry of the softener. For in-out connections of the softener to the system use flexible hoses or vibration-damping joints. Connect the drain hose of the valve and the overflow hose of the brine tank to the drain with two separate hoses (supplied with the system see installation drawings). IMPORTANT: Drain must be free (at atmospheric pressure) and not sealed. Provide a siphon drain pipe with enough draining capacity (Ø YES NO 25 mm). The drain must be lower than the overflow level of the tank. 8
9.2 - INSTALLATION Water supply entry to the boiler to the system 1) Water meter 2) Pressure reducer (only if necessary) 3) Check valve 4) On-off valve before the system 5) Tap for raw water sample taking 6) Sand filter 7) Filtered water offtake for other uses 8) Pipe union fitting 9) By-pass gate valve 10) Flexible hose fittings or vibration-damping joints 11) Softener head 12) Cabinet (resins container, brine tank) 13) Plug 230V 50/60 Hz 12 V Ac/Dc 14) Drain 15) Tap for softened water sample taking 16) On-off valve after the system 17) Anti-scale dosing unit (for boiler protection) - For pressures lower than 2 atm. install a pumping system with surge tank. - For pressures higher than 6 atm. install a pressure reducer. - After the water meter, install a check valve. - For potable use a residual hardness of 15 f is recommended. After installation, remove the wooden locks placed inside the brine tank, keeping the vessel still during transport. After installation, for start up and testing of the equipment, directly contact your dealer or installer from whom you have purchased the machine. Do not use the equipment before the start up and testing carried out by your dealer or authorized technical staff. 9
10 - START UP AND TESTING The start up and testing of the softener must be carried out by authorized technical staff, who will take care of: - CHECKING THE INSTALLATION - MEASURING THE WATER HARDNESS - PROGRAMMING THE TIMER - CARRYING OUT A MANUAL REGENERATION - ADJUSTING THE MIXING VALVE (for potable use only) - STARTING UP THE EQUIPMENT - GIVING INSTRUCTIONS TO THE USER ON USE AND MAINTENANCE OF THE SOFTENER HOW TO ADJUST THE REGULATING VALVE (residual hardness) The valve is fitted with a regulator for residual hardness placed between inlet and outlet. The more the valve is open, the INLET higher is the residual hardness. MIXING DRAIN OUTLET CLOSED DRAIN BLANK INJECTOR ON INPUT SIDE INJECTOR ON OUTPUT SIDE BRINE TANK CONNECTION FILLING CYCLES The valve is fitted with a particular regeneration cycle called "filling cycle" to use during start up of the softener to do the initial filling of the brine tank. This cycle corresponds to a 6 minute halt on the 270 position. To start this cycle, follow the sequence below: - press the button for 1 second - press the button for 1 second again - press and keep pressed a third time on the button until the motor starts. During the movement phases of the "filling cycle", four horizontal fixed dashes are displayed. When the valve stops on filling cycle, the four horizontal dashes are flashing. Repeat the operation if necessary. To stop the cycle earlier, press the button for 1 second. 10
11 - USE OF THE WATER SOFTENER 11.1 - DIRECTIONS ON USE - Except from the clock updating and the programming of the time period for salt alarm, never modify the programming of the Timer set by the authorized Technical Assistance Service during start up. - Every two months check water hardness by using the special kit supplied. - In case of fire, immediately cut off power supply, do not breathe the fumes caused by the combustion (vessel and/or resins) and wear protective suit and breathing apparatus to enter the rooms. 11.2 - HOW TO MEASURE WATER HARDNESS As mentioned, every two months it is necessary to check the water hardness at the outlet of the softener. Should it be higher than 15 f, please call the authorized Technical Assistance Service, carrying out the start up and testing, for any inspections and adjustments. To measure water hardness at the outlet, operate as follows: 1 2 3 4 1 2 3 4 Take the test tube supplied with the kit. Rinse it out with running water, then fill it up to the value 5 ml. Add a drop of reagent into the tube and shake it slowly. The water will get reddish. Repeat the operation by counting the drops poured, until the water will get the colour of the reagent used (dark green). Example: 20 drops = 20 f hardness If 20 drops have been added to make the colour change, the water hardness will be equal to 20 French degrees. So each drop of reagent poured corresponds to 1 French hardness degree. The value of the residual hardness for potable water recommended is 15 f. 11.3 - HOW TO STOP THE SOFTENER If the softener has not been used for a period longer than 10-14 days, it is necessary to unplug the power supply, close the on-off valves before and after the system and open the by-pass gate valve (see installation drawing at sections 9.1). After this non-use period, connect the power supply again, open the on-off valves before and after the system and close the by-pass gate valve. Carry out a manual regeneration. To launch this operation, press key. 11
12 - MAINTENANCE For a proper working of the softener, periodically carry out the following operations: OPERATION FREQUENCY OPERATOR (days) Cleaning of the filter 60 User cartridge before the softener Cleaning of the brine tank 180 User Check and refill of salt in 15 User During start up, according to the the brine tank model of water softener and to the regeneration frequency, the technician will recommend the user on the most suitable frequency for this inspection. Check of the hardness 60 User If hardness is higher than 15 f, please of the produced water call the authorized Technical through the special kit Assistance Service, carrying out the (see section 11.2) start up and testing, for any inspections and adjustments. Check of the exact time 60 User on the timer Softener overhaul 365 Technical Assistance Service 12
13 - ELECTRONIC TIMER V110 CRONO MANUAL REGENERATION Description: If pressed for one second, enters basic programming. If pressed for 5 seconds, starts a manual regeneration. If pressed during programming, allows to go from one parameter to another. Rapid scrolling: If pressed during a regeneration cycle, zeroes the programmed time and passes to the next cycle. DOWN ARROW Description: Parameter modification. If pressed simultaneously for 5 seconds, it allows access to advanced programming. UP ARROW Description: Parameter modification. If pressed simultaneously for 5 seconds, it allows access to advanced programming. 13.1 DISPLAYS The LCD display used on the card shows all operation data. The displayed data are the following: 1) Service When the valve is in service, the data below are displayed: - Time: XX:XX with the central : flashing. - Day of the week: MO TU if the day of the week is flashing, it means that a regeneration is planned for that day. - Symbol for service - In cubic meter regeneration, the time of day and remaining volume in cubic metres will be displayed alternatively. 13
2) Regeneration When the valve regenerates, the data below are displayed: - nc:xx, where n indicates the regeneration cycle and XX is the time left to the next phase; the central : are flashing. - Day of the week, if the day of the week is flashing, it means that a regeneration is planned for that day. - symbol displayed: regenerating - stays fixed during the first phase, is flashing during the second phase. 3) Battery operation - Time: XX:XX with the central : flashing. - Day of the week: MO TU if the day of the week is flashing, it means that a regeneration is planned for that day. - Symbol for service - Symbol for battery charge status is displayed. 4) Search for the end of the stroke - When searching for the end of the stroke, is displayed. - Day of the week: MO TU if the day of the week is flashing, it means that a regeneration is confirmed for that exact day. 14
13.2 PROGRAMMING Important! To enter programming, electronics must be connected to the mains. During programming, display will come back to service mode if no button is pressed. 13.2.1. Basic programming During this phase, most common parameters are selected. To enter programming, press regeneration button for 1 second. Press for one second Select clock format: 12 or 24 h. Default setting 24 h. To select 12, press. Current time. To modify hours, use arrow buttons. Current time. To modify hours, use arrow buttons. Day setting. All symbols of the days of the week and the : are flashing. The day selected is displayed fixed while all the others are flashing. Use arrow buttons to modify the day. Regeneration days. dx: Y is displayed, where X indicates the days of the week (1-7). Y indicates if the programmed day is validated for regeneration (Y = 1) or if it is not (Y = 0). The valid days for regeneration are flashing, otherwise they stay fixed. To modify the day of the week selected, press arrow. To pass to the next day, press arrow. Setting of regeneration time, can only be displayed in time clock and meter delayed mode. Time and are flashing. In AM/PM mode, PM or AM is flashing. To modify value, use arrows. Setting of regeneration time, can only be displayed in time clock and meter delayed mode. Time and are flashing. In AM/PM mode, PM or AM is flashing. To modify value, use arrows. Software version. It is displayed for 5 seconds, the : are flashing. Then END is displayed and programming is ended. After 5 seconds, back to service mode. 15
13.2.2. Advanced programming Press simultaneously the two arrows for 5 seconds. Press for 5 seconds Regeneration starting mode To modify the values, use buttons 0= Time clock regeneration at the time set in the valid days (7). 1= Meter delayed regeneration 2= Meter immediate regeneration 3= Constant interval regeneration. Regeneration takes place every 1, 2, 3, 4, 8, 12 hours. Duration of the first regeneration cycle. Times are in minutes and can be set from 1 to 99. To modify use. and the : will flash. Duration of the second regeneration cycle. Times are in minutes and can be set from 1 to 99. To modify use. and the : will flash. Alarma sare: numarul de regenerari care se pot face inainte de a Salt alarm: number of regenerations that can be done before alarm activation. Default value is 14. This value can be set between 1 and 99. To modify use. and the : will flash. Interval days for compulsory regeneration (i.e. 4 days compulsory in DVGW mode). Default value is 14. It can be set between 1 and 99. To modify use. and the : will flash. Mains electrical frequency. Allowed values are 50 and 60. To set 50 or 60 Hz press arrows. Meter (Number of necessary impulses to decrease by one unit the value of the available volume). Default setting is 28 impulses per litre with turbine. Value can be set between 1 and 99. To modify use. and the : will flash. NOTICE! This parameter will be displayed only if the SH parameter (regeneration mode) selected is set to SH:01 or SH:02. Volume in litres which can be treated between two regenerations. Default value is 1000. This value is set between 1000 and 9999. Setting of hundred and thousands. To modify use. and the : will flash. NOTICE! This parameter will be displayed only if the SH parameter (regeneration mode) selected is set to SH:01 or SH:02. 16
Press for 5 seconds Volume which can be treated between two regenerations. Default value is 1000. This value is set between 1000 and 9999. Setting of tens and units. To modify use. and the : will flash. NOTICE! This parameter will be displayed only if the SH parameter (regeneration mode) selected is set to SH:01 or SH:02. Interval hours between two regeneration cycles. Default value is 2. Values 1, 2, 3, 4, 6, 8, 12 can be set. To modify use. and the : will flash. NOTICE! This parameter will be displayed only if the SH parameter (regeneration mode) selected is set to SH:03. Software version. Displayed for 5 seconds with the : (colon) flashing. Then END is displayed and programming is ended. After 5 seconds, back to service mode. 13.3 SALT ALARM The module is fitted with a meter which decreases by one after each regeneration. When it reaches 0, a salt alarm will start. To recharge the meter to the value specified by the parameter SA, it is necessary to press buttons... when the valve is in service mode. SAL will flash for 5 seconds on the display and the meter will be reset at the programmed value. For a 25 kg sack the parameter SA is = 19. 13.4 STATISTICS MENU In the statistics menu, some historical data of the valve can be displayed. To enter the statistics menu, press and keep pressed the. button for 5 seconds. The data below are displayed: Datum Description 000 Number of regenerations completed 000 Hundreds of thousands, tens of thousands and thousands of treated litres 000 Hundreds, tens and units of treated litres To jump from one parameter to the other press button The number of treated litres is displayed in two times as indicated in the table above. To have the total, line up the two values indicated as follows: the total water treated is 154 983 litres. To reset statistic data, press button After the last parameter for 5 seconds whilst visualizing the last parameter. will be flashing. 17
13.5 REGENERATION TIMES AND VOLUMES AT 3.5 BAR Regeneration level: 120 g/l of resin Resin volume (litres) 10 BLFC type 0,13 Injector type 00 Brine volume (litres) 3.73 1C phase duration (minutes) 41 2C phase duration (minutes) 7.0 Water volume per regeneration (litres) 67 Actual salt setting in g/l of resin 119 Note: Average values indicated above are approximate. 13.6 DISPLAYS FOR DIFFERENT REGENERATION MODES ACCORDING TO PROGRAMMING 18
13.7 ERROR MESSAGES During operation, the following messages may appear: Salt alarm. Salt is exhausted; the message can be reinitialised by pressing any button. During salt alarm no regeneration is carried out. End of stroke alarm. The temporiser cannot find the end of the stroke. The unit cam rotates twice and stops near the real zero position without any other regeneration. This condition will remain as such until buttons and. are pressed simultaneously. After an additional movement of the cam, the message disappears and usual values are displayed. Zero position cam search. When searching for the zero position, the : (colon) are flashing. AM or PM is displayed if the valve is in AM/PM mode. Current day is displayed; this value will be flashing if a regeneration is programmed for the day. 13.8 ELECTRONIC CARD 1) Hall effect sensor input 2) Battery model CR2032. NOTICE! When exhausted, battery must always be placed in its housing, otherwise the open contact can cause random operation. 3) Motor cable connector 4) Power connector ~ 12 Vac 5) Hardware Reset Button. Press this button if necessary. All default settings in the Eeprom will be restored. Volatile data (time of the day and day of the week) will be deleted. P.S. When pressing the Reset button, the litres of water passed through the meter can change up to max. 9 litres that the actual ones. 19
14 - TROUBLESHOOTING PROBLEM CAUSE SOLUTION the softener does not no power supply make sure the softener is regenerate plugged in the cam does not rotate contact Technical Service the softener does not missing salt in brine tank refill salt supply softened water injector or suction filter contact Technical Service clogged main pipe leaking contact Technical Service the softener does not drain clogged contact Technical Service suck brine injector group clogged contact Technical Service too low water pressure contact Technical Service leaking from the brine valve contact Technical Service during regeneration the softener uses wrong regeneration level contact Technical Service too much salt problems on the brine tank drain blocked contact Technical Service injector group clogged contact Technical Service brine valve remains open contact Technical Service the valve is leaking at the drain foreign bodies in the valve or contact Technical Service one of the internal O-rings of the valve is damaged mains pressure not enough, contact Technical Service the piston does not complete the stroke the softener displays salt after filling salt, the alarm has press key is missing but there is salt alarm has in the brine tank zeroed with key self-disinfection and salt alarm not operating contact Technical Service starting up the unit. 20
15 - DIRECTIONS FOR DISPOSAL Do not dispose of the product with household waste. Dispose of in compliance with the national regulations in force.. 21
16 - WARRANTY TERMS AND AFTER-SALE ASSISTANCE CONDITIONS HYDROCARE guarantee that the equipments sold are free from designing, manufacturing and material defects, under normal operating conditions and according to the directions contained in the instructions manual supplied with the equipment. In compliance with the directive 1999/44/CE valid in the EEC countries, the warranty rights apply only to the purchaser. The warranty supplied by HYDROCARE leaves these rights unprejudiced. HYDROCARE., placed in Unit 11, Capital Industrial Estate, Crabtree Manorway South, Belvedere Kent SA17 6BJ, guarantee the equipments against any conformity defects appearing within 24 (twenty-four) months from the purchase date, even when warranty operations have been carried out during this period, if only proved by a document. The warranty covers all components of the equipment and provides for the repairing or, if necessary, the free replacement of those parts that, according to your Dealer, have conformity defects. The warranty does not cover the aesthetic parts and the parts subject to wear and tear, nor does it cover all damages or failures whose cause is not due to the manufacturer, such as: transport, wrong installation or maintenance, tampering, sudden changes of electric voltage and/or hydraulic pressure, thunderbolts, corrosions, excess of humidity, accidental bumps or events beyond our control. The warranty is valid only if the equipments have been installed, used and properly maintained according to all directions supplied by HYDROCARE in the instructions manual attached to the equipment. Should any conformity defects of the product be found during the warranty period, the Customer shall notify the Dealer to agree upon the terms of repairing and/or replacing of the product. The after-sale assistance service under warranty is always supplied by your Dealer. Claims. For claims, please contact your dealer. 22