Annex A: MPTS Performance Dashboard
MPTS Performance Dashboard KPIs Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec To commence 100% of Interim Orders Tribunal (IOT) hearings within 3 weeks of referral Commence 90% of Medical Practitioners Tribunal (MPT) hearings within 9 months of referral 100% 100% 100% 100% 100% 100% n/a n/a n/a n/a n/a n/a 100% 100% 100% 100% 100% 100% n/a n/a n/a n/a n/a n/a Efficiency QTR Finance variance in cumulative variance percentage Q1 162,144 7.1% Q2 573,679 10.2% Q3 Q4 Hearing room utilisation (target - 80%) 74% 63% 77% 83% 72% 78% n/a n/a n/a n/a n/a n/a QTR Hearing days actual vs estimate variance Q1 ALL 586e/551a = 35 days, <5.9% MPT 510e/484a = -26 days, <5.09% IOT 76e/67a = -9 days, > 11.8% Q2 All 658e / 592a = -166 days / <10% MPT 582e / 498a = - 84 days / <14.4% IOT 76e / 94a = + 18 days / >23.6% Q3 - forecast All 590 Q4 - forecast All 595 Adjournments MPT new cases only 20% 35% 29% 36% 19% 24% n/a n/a n/a n/a n/a n/a QTR Postponements requested (granted) QTR 21 (12) MPT 13 (7) IOT 8 (5) 35(14) MPT 13 (4) IOT 22 (10) n/a n/aqtr QTR Average hearing length MPT -incl new & reconvened (estimated/actual) 9.4e / 8.8a 9.4e / 8.8a n/a n/a n/a n/a n/a n/a Doctor 4 0 1 0 0 2 n/a n/a n/a n/a n/a n/a Appeals registered GMC 0 2 2 4 3 3 n/a n/a n/a n/a n/a n/a PSA 1 0 0 0 0 0 n/a n/a n/a n/a n/a n/a Professional Standards Authority Reports 0 0 0 0 0 0 n/a n/a n/a n/a n/a n/a Complaints received 0 1 1 0 0 0 n/a n/a n/a n/a n/a n/a QTR Panel Diversity - % of MPT / IOT achieved full diversity 38% / 21% 56%/19% N/A N/A 2
Annex B: Supporting Information
MPTS Performance Dashboard Supporting info 1. Diversity Data MPT Medical Practitioners Tribunal Q1 Q2 Q3 Q4 Total 1. Total hearing days 484 495 2. Diverse tribunal hearing days achieved - ethnicity and gender (%) 184 (38%) 277(56%) (%) (%) (%) 3. Diverse tribunal hearing days achieved - gender only (%) 281 (58%) 172(35%) (%) (%) (%) 4. Diverse tribunal hearing days achieved - ethnicity only (%) 9 (2%) 16(3%) (%) (%) (%) 5. Non-diverse tribunal hearing days achieved no BME/Non-BME and single-sex (%) 10 (2%) 30(6%) (%) (%) (%) 4
MPTS Performance Dashboard Supporting info 2. Diversity Data IOT Interim Orders Tribunal Q1 Q2 Q3 Q4 Total 1. Total hearing days 67 68 2. Diverse tribunal hearing days achieved - ethnicity and gender (%) 14 (21%) 13 (19%) (%) (%) (%) 3. Diverse tribunal hearing days achieved - gender only (%) 47 (70%) 48 (71%) (%) (%) (%) 4. Diverse tribunal hearing days achieved - ethnicity only (%) 2 (3%) 4 (6%) (%) (%) (%) 5. Non-diverse tribunal hearing days achieved no BME/Non-BME and single-sex (%) 4 (6%) 3 (4%) (%) (%) (%) 5
MPTS Performance Dashboard Supporting info 3. Doctor representation and attendance data (Q2 new cases) Table 1. MPT new hearings doctor representation and attendance April - June Category April May June Total Doctor represented and either 6 (50%) 8 (57%) 10 (63%) 24 (57%) present or not present 3 (25%) 2 (14%) 1 (6%) 6 (14%) Doctor not represented but present 3 (25%) 4 (29%) 5 (31%) 12 (29%) Doctor not represented or present 12 (100%) 14 (100%) 16 (100%) 42 (100%) Total Table 2. IOT new hearings doctor representation and attendance April - June Category January February March Total Doctor represented and either 20 (77%) 23 (79%) 19 (61%) 62 (72%) present or not present 3 (11.5%) 0 (0%) 4 (13%) 7 (8%) Doctor not represented but present 3 (11.5%) 6 (21%) 8 (26%) 17(20%) Doctor not represented or present 26 (100%) 29 (100%) 31 (100%) 86 (100%) Total 6
MPTS Performance Dashboard Supporting info 4.Monthly referrals to IOT and MPT Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May June 12 month Average IOT 36 24 22 36 26 28 32 27 25 32 27 25 28 MPT 18 18 18 22 16 24 18 19 22 18 19 22 19.5 7
MPTS Performance Dashboard Supporting info 5.Tribunal actual hearing days Tribunal actual hearing days, compared with the same period in (in brackets) Tribunal July (March ) Year to end July (YTE July Manchester Outside Manchester ) MPT Conviction 14 (0) 0 (0) 64 (35) MPT Determination 0 (0) 0 (0) 5 (1) MPT Health 5 (12) 0 (0) 34 (72) MPT Misconduct 88 (150) 0 (0) 702 (1001) MPT Performance 4 (2) 0 (0) 62 (25) MPT English language 0 (0) 0 (0) 3 (5) MPT Multi-factorial 32 (52) 0 (0) 209 (307) MPT Non-compliance 4 (3) 0 (0) 8 (3) MPT Restoration 10 (6) 0 (0) 49 (34) Interim Orders Tribunal 23 (27) 0 (0) 158 (226) Total 180 (252) 0 (0) 1294 (1709) 8
MPTS Performance Dashboard Supporting info 6. Budget Q2 YEAR TO DATE FORECAST Budget Actual Variance % Var Budget Actual Variance % Var Budget Actual Variance % Var Staff costs 270,508 274,002 (3,493) (1.3)% 1,875,376 1,782,202 93,174 5.0% 3,236,635 3,180,851 55,784 1.7% Staff support costs 2,149 794 1,355 63.1% 17,142 5,545 11,596 67.7% 53,266 46,439 6,827 12.8% Office supplies 9,013 5,138 3,875 43.0% 63,090 44,510 18,581 29.5% 107,041 94,732 12,309 11.5% IT and telecoms costs 2,245 2,023 222 9.9% 15,715 11,139 4,576 29.1% 26,940 24,444 2,496 9.3% Legal costs 1,292 4,350 (3,058) (236.8)% 9,042 4,350 4,692 51.9% 15,500 11,625 3,875 25.0% Panel & assessment costs 427,313 404,085 23,227 5.4% 3,533,907 3,227,885 306,022 8.7% 5,805,132 5,519,676 285,457 4.9% Unallocated efficiency savings 73,710 0 73,710 100.0% 135,039 0 135,039 100.0% 149,250 0 149,250 100.0% Total Expenditure 786,229 690,392 95,837 12.2% 5,649,311 5,075,631 573,679 10.2% 9,393,764 8,877,766 515,998 5.5% Year to Date variance: Staff Costs Headcount has been around 10% lower than budget. From late to March a number of staff have left the team, usually to other roles within the GMC. Other than 3 posts given up for efficiency savings, all posts have now been recruited to. Budget adjusted for efficiency savings achieved through reducing headcount in MPTS Operations. Staff Support Costs Ytd underspend largely relates to no recruitment spend. Office Supplies Underspend across all cost types, most significantly reduced postage and photocopying charges. IT & telecom Costs Small underspend due to reduced BT Conferencing and minimal spend on IT Equipment. Legal Costs The budget is for ad hoc legal costs for unrepresented doctors & process server work. 4k spend ytd. Panel & Assessment Costs Budgeted number of hearing days was 1463 (inc ROPs), 1286 MPT days and 177 IOT days. The actual number was 1328 (inc ROPs), 189 IOT days and 1139 MPT days. This reduction in volumes provides 319k underspend on Associate Fees and Expenses. There has been a slight reduction in average hearing length which contributes to reduced volume. Underspend is after reducing budget by 115k ytd for allocation of efficiencies through greater use of LQCs and 76k due to consolidated interview and induction process. Transcription costs are overspent by 22k ytd. Volumes are trending higher than mostly due to impact of appeals. This will be monitored closely over the coming months to assess long term impact. Unallocated Efficiency Savings Achieved 243k efficiencies ytd against a target of 108k. Efficiencies claimed are for increased use of LQCs, reduction of headcount in MPTS Operations, and consolidation of LQC and LA interview and induction process. 9