METRO Information
Approximate Travel Times Entire route = 65 minutes Christown to downtown Phx = 25 min. Downtown Phx to airport shuttle = 20 min. Downtown Phx to Mill Ave District = 25 min. Mill Ave District to Mesa = 20 min. Mesa to downtown Phx = 45 min. Travels at posted speed limits
Stations 28 stations, most in the center of the street. Stations have shade, drinking fountains, benches, art, plants Riders may ONLY enter or exit the train at the stations.
Safety Light rail is quiet! Listen for horn and watch for flashing headlights. Look both ways before crossing. Never stop, park, or stand on the tracks. Obey traffic signals. A red arrow means do not turn. Jaywalking is illegal and unsafe. Cross only at crosswalks and obey the crosswalk signals.
Safety Never try to beat a train through the intersection. Treat METRO high-voltage power lines with the same respect as utility company lines. When crossing the tracks on a bicycle, cross at an angle to avoid falling or tire damage. Skateboarding, rollerblading and riding bikes in the guideway or on the platforms is unsafe and is not permitted.
Security Cameras at stations, Park & Ride lots, inside and outside vehicle Emergency call boxes Security lighting Crime prevention through environmental design Police patrols and Fare Inspectors on some trains
8 Park and Ride Lots 19th Avenue and Montebello 794 spaces 19th Avenue and Camelback 410 spaces Central Avenue and Camelback 135 spaces 38th Street and Washington 189 spaces Apache and Dorsey 190 spaces Apache and McClintock 300 spaces Apache and Loop 101 693 spaces Main Street and Sycamore 802 spaces No charge for use. No overnight parking!
Hours and Frequency First full trip begins at end stations Weekdays: 4:40 a.m. Weekends: 5 a.m. 6:00 am 7:00 pm - Trains run: Weekdays - every 10 minutes Saturdays - every 15 minutes Sundays - every 20 minutes Before 6:00 a.m. & after 7:00 p.m. trains run every 20 minutes Last full trip begins 11 pm, ends at midnight. Friday and Saturday night: Last full trip leaves end stations at 2:00 a.m., reaching opposite end at 3:00 a.m.
METRO Station Art Reflects the neighborhood in which it s located Helps you remember your station 1% investment in a liveable community
METRO Can Handle Crowds Event Stations 3rd Street & Jefferson / 3rd Street & Washington serves Chase Field, US Airways Center, Convention Center Mill Ave & Third Street serves Mill Ave District & Tempe Beach Park Veterans Way & College serves Sun Devil Stadium, Wells Fargo Arena, ASU 600 people can board a three-car train in 30 seconds Comfort capacity = 175 people per car Maximum capacity is 226 10-15% of venue attendees are expected to ride METRO
Vehicle Features Air conditioned Large windows Four bike racks per car Eight interior cameras, panic button activates audio w/ driver
No step access wheelchairs, strollers, laptops & luggage roll right on No wheelchair securements needed Ramps and textured strips More info available Accessibility
Rail & Bus Connect METRO and bus together create a coordinated transit system Transit passes are good for rail and bus METRO LINK connects light rail to east Mesa/ Superstition Springs Trip Planner ValleyMetro.org
Sky Harbor Connection Exit METRO at the 44th St. & Washington station Cross the street to free Airport Shuttle on the SW corner Shuttle runs every 10 minutes in a loop to all terminals Automated train East Economy & Terminal 4 2013 West Economy & Terminal 3 2020
How to Ride
Honor System No Turnstile! We are a proof of payment system. There is no turnstile on the platform, and no farebox on the train. Allows faster loading up to 200 people in 30 seconds. Must activate fare before boarding. Only passengers with activated fares allowed on the platform.
Signs at stations Map on station Where am I?
Which Train? Signs at stations & on train Announcements at stations and on train English and Spanish 19th Ave & Montebello WB Sycamore & Main - EB Only two directions!
How Much is My Fare? Full Fare Cost 1 ride $1.75 All day* $3.50 3-day pass 7-day pass 31-day pass $10.50 $17.50 $55 REDUCED FARES - Youths ages 6-18 - Senior 65 and up - Disabled *All day pass bought on the bus is$5.25 Fares shown are good for METRO and local bus Upgrade to express or RAPID bus by paying the difference in cash when boarding the bus
Where to Buy Passes Vending machines at light rail stations and transit centers On the bus Libraries, Fry s, Safeway, Food City Order from the Web site Full listing online at ValleyMetro.org
Activate Your Pass Choose Activate when you buy, OR Insert pass into validator slot on vending machine Dip your pass in the bus farebox Tap your Platinum Pass on target 1-ride fare is automatically activated for rail. Keep your receipt as proof of payment. Buy a bus 1-ride fare on the bus.
Fare Vending Machine Screen Selection buttons Credit Card reader Platinum Pass / Smart Card target Validator Receipt and change Instructions in... English Spanish Braille Voice
Fare Vending Machine Screens
RAIL & BUS PASSES Oprima el botón <*> para español Press button below screen to select category. Selection FULL FARE REDUCED FARE EXPRESS/ RAPID FARE BACK
FULL FARE SELECTED Oprima el botón <*> para español Press button below screen to select fare type. Selection ONE-RIDE PASS 1-DAY PASS 3-DAY PASS 7-DAY PASS 31-DAY PASS BACK
FULL FARE / ONE-RIDE PASS SELECTED Oprima el botón <*> para español Amount due $3.50 Per All Day pass Press number of ticket(s). Selection 1 PASS 2 PASSES 3 PASSES 4 PASSES 5 PASSES BACK
FULL FARE / ONE-RIDE PASS SELECTED Oprima el botón <*> para español 1 Full Fare / All Day pass total amount due $3.50 Deposit coins or bills OR select credit card or debit card payment or cancel. CREDIT CARD DEBIT CARD CANCEL
FULL FARE / ONE-RIDE PASS SELECTED Printing
THANK YOU Take your passes
Safety at the Station Stand behind the textured strip Hold small children by the hand No skates, skateboards Walk your bike onto the station Use call button for emergencies
Conduct Wait for others to exit before boarding Priority seating goes to disabled and seniors Train won t move if doors are blocked If doors don t open automatically, push the yellow button Push this button to open the door
Conduct No eating Groceries OK Spill-proof cups only No feet on the seat Service animals, pets in closed carriers OK Use headphones for music or videos No more than one hour at a station
Conduct YES NO YES NO
Conduct YES NO YES NO
Conduct Priority seating area must be surrendered to seniors and people using wheelchairs
Conduct: Bikes 4 bike racks per car Board at door nearest bike symbol Place your bike in rack Don t block aisles or doors If train is crowded, wait for the next train
Violations Inspector can check your fare pass Citations issued Fines $50 - $500 Lose transit privileges
For More Information METRO RIDE GUIDE Where transit passes are sold Libraries Hotels Transit Book Airport Trip Planner ValleyMetro.org